The Center for Grassroots Oversight

This page can be viewed at http://www.historycommons.org/context.jsp?item=a020101soufanislamabad&scale=5&startpos=900


Context of 'February 1, 2001: Cole Investigators Interview Source over Identification of Al-Qaeda Leader, CIA Conceals Key Information Leading to Two 9/11 Hijackers'

This is a scalable context timeline. It contains events related to the event February 1, 2001: Cole Investigators Interview Source over Identification of Al-Qaeda Leader, CIA Conceals Key Information Leading to Two 9/11 Hijackers. You can narrow or broaden the context of this timeline by adjusting the zoom level. The lower the scale, the more relevant the items on average will be, while the higher the scale, the less relevant the items, on average, will be.

Page 10 of 21 (2065 events)
previous | 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21 | next

Hijacker Khalid Almihdhar buys his 9/11 plane ticket on-line using a credit card; hijacker Nawaf Alhazmi does the same two days later, and also buys a ticket for his brother Salem (see August 25-September 5, 2001). Both men were put on a terrorist watch list on August 23 (see August 23, 2001), but the watch list only means they will be stopped if trying to enter or leave the US. There is another watch list that applies to domestic flights that some of their associates are on, but they are only placed on the international watch list (see April 24, 2000). Procedures are in place for law enforcement agencies to share watch list information with airlines and airports and such sharing is common, but the FAA and the airlines are not notified about this case, so the purchases raise no red flags. (Lichtblau 9/20/2001; US Congress 9/26/2002) An official later states that had the FAA been properly warned, “they should have been picked up in the reservation process.” (Washington Post 10/2/2002) On September 4 and 5, 2001, an FBI agent will attempt to find Alhazmi and Almihdhar in the US, but will fail to conduct a simple credit card check that should have revealed these purchases (see September 4-5, 2001).

Osama Awadallah.Osama Awadallah. [Source: Chris Park / Associated Press]Associates of 9/11 hijackers Nawaf Alhazmi and Khalid Almihdhar in San Diego reportedly change their behavior and seem to be aware that “something big” is about to happen. But it is not clear how they would have obtained this information.
bullet The 9/11 Commission will suggest that there is evidence Alhazmi calls Mohdar Abdullah in late August (see (August 25, 2001)). Abdullah, a friend of these two hijackers in San Diego, may have been told some about the 9/11 plot back in 2000 and even invited to join in (see Early 2000 and June 10, 2000).
bullet He will later brag to someone in prison that he was told of the attack date three weeks in advance (see Early 2000).
bullet Both Abdullah and another former associate of the hijackers, Yazeed al-Salmi, suddenly become intent on marrying before 9/11. The 9/11 Commission will quote a witness saying al-Salmi told him, “I knew they were going to do something, that is why I got married.”
bullet In addition, employees at the Texaco station where Alhazmi worked (see Autumn 2000), including one named Iyad Kreiwesh, apparently expect that law enforcement authorities will visit them in the near future.
bullet Further, according to one witness, early on the morning of September 10, Abdullah, Osama Awadallah, Omar Bakarbashat, and others behave suspiciously at the gas station. The witness will say that after the group meets, Awadallah tells the others, “[I]t is finally going to happen” and they celebrate with high fives. (9/11 Commission 7/24/2004, pp. 219-220, 249-50, 532)

The NSA’s representative to the FBI asks the NSA for permission to pass intelligence information about 9/11 hijackers Khalid Almihdhar and Nawaf Alhazmi to FBI criminal agents investigating the bombing of the USS Cole and permission is granted the same day, but FBI headquarters does not forward this information to the Cole investigators. The request is made on behalf of FBI headquarters agent Dina Corsi, but Corsi does not want the agents to launch a criminal investigation to find Almihdhar in the US—she believes the information will be useful to them because of Almihdhar’s connection to the Cole bombing. The information identifies Almihdhar as an “Islamic extremist” and says that he traveled to Kuala Lumpur, where he met an associate named Nawaf (see January 5-8, 2000). This links Almihdhar to the Cole bombing because the FBI thinks one of the bombers, Fahad al-Quso, may have traveled to Kuala Lumpur at the same time as Almihdhar. Although the 9/11 Commission will say that Corsi “had permission to share the information” with the Cole investigators, she apparently does not do so, even though it is clear from conversations they have around this time that they want it (see August 28, 2001, and August 28, 2001, August 28-29, 2001, and August 29, 2001). (9/11 Commission 7/24/2004, pp. 271, 539; US Department of Justice 11/2004, pp. 276-7, 283, 286, 294, 304 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division 7/31/2006 pdf file)

The FBI’s Minneapolis field office has submitted a memorandum to the Radical Fundamental Unit (RFU) at FBI headquarters for a search warrant under the Foreign Intelligence Surveillance Act (FISA) for Zacarias Moussaoui’s belongings (see August 23-27, 2001). Before it is submitted, RFU agent Mike Maltbie makes several alterations to the memo. In particular, he deletes a key section saying that a CIA officer had described Chechen rebel leader Ibn Khattab, to whom Moussaoui was connected, as an associate of bin Laden. He deletes this even though the FBI was recently warned that bin Laden and Ibn Khattab may be working together on attacks against US interests (see Before April 13, 2001). However, Minneapolis FBI agent Greg Jones objects in a lengthy e-mail that “we are setting this up for failure if we don’t have the foreign power connection firmly established for the initial review.” Jones also complains about other changes made by Maltbie, including:
bullet Maltbie changes a statement about Moussaoui “preparing himself to fight” to one saying he and an associate “train together in defensive tactics.”
bullet Maltbie changes the sentence, “Moussaoui was unable to give a convincing explanation for his paying $8300 for 747-400 training,” to “Moussaoui would give an explanation for his paying $8300 in cash for 747-700 flight simulation training.”
bullet Maltbie changes a statement that Moussaoui has no convincing explanation for the large sums of money he had to “Moussaoui would not explain the large sums of money known to have been in his possession.”
Maltbie responds by saying that they will attempt to put something together for the foreign power requirement and by changing some, but not all of the sections Jones complains about. However, Minneapolis is still unhappy and the Justice Department’s Office of Inspector General will state that after Jones’ complaints are taken into consideration the memo is only “slightly less persuasive.” The key section about Chechnya is not reinstated, but Moussaoui’s links to Chechnya are discussed at the relevant meeting with an attorney about the request (see August 28, 2001). (US Department of Justice 11/2004, pp. 161-4, 209-211 pdf file)

FBI headquarters agent Dina Corsi asks the FBI’s New York field office to open an intelligence investigation into future 9/11 hijacker Khalid Almihdhar and locate him in the US. Corsi’s written request mentions Almihdhar’s arrival in the US in July 2001 (see July 4, 2001), his previous travel to the US in January 2000 with Nawaf Alhazmi (see January 15, 2000), his attendance at al-Qaeda’s Malaysia summit (see January 5-8, 2000), his association with an al-Qaeda communications hub in Yemen (see Early 2000-Summer 2001), and similarities between his travel and that of Fahad al-Quso, Ibrahim al-Thawar (a.k.a. Nibras), and Khallad bin Attash (see January 13, 2000), operatives involved in the bombing of the USS Cole. Corsi does not mention that the CIA knows bin Attash also attended the Malaysia summit, as this information has not officially been passed to the FBI yet. (US Department of Justice 11/2004, pp. 304 pdf file)

Mike Maltbie and Rita Flack of the Radical Fundamentalist Unit (RFU) forward a request for a warrant to search Zacarias Moussaoui’s belongings (see August 21, 2001) to National Security Law Unit chief Spike Bowman. The request was submitted by the Minneapolis field office (see August 22-28, 2001), which has been trying to obtain a warrant for some time. Earlier in the day, Maltbie edited the request, removing information connecting Moussaoui to al-Qaeda through a rebel group in Chechnya (see August 28, 2001). RFU chief Dave Frasca was to attend the meeting, but is called away at the last minute. According to Bowman, who is already very familiar with the facts in this case, Maltbie is adamant that there is not enough evidence to issue the warrant. Bowman agrees, saying that the evidence fails to implicate Moussaoui as an agent of a foreign power. The FBI thus abandons the effort to obtain a FISA warrant and begins planning his deportation (see (August 30-September 10, 2001)). (US Department of Justice 11/2004, pp. 164-6, 168 pdf file; US Department of Justice 3/1/2006 pdf file)

Steve Bongardt, an FBI criminal agent investigating the bombing of the USS Cole, receives an e-mail from FBI headquarters asking the FBI’s New York office to start looking for future 9/11 hijacker Khalid Almihdhar under an intelligence investigation, but is forced to delete it following an argument with headquarters. The e-mail was not addressed to Bongardt, but forwarded to him by a supervisor, possibly in error. However, Bongardt calls Dina Corsi, the headquarters agent who wrote the e-mail, and expresses his surprise at the information contained in it, saying: “Dina, you got to be kidding me! Almihdhar is in the country?” He tells her the search should be conducted as a criminal investigation, not an intelligence investigation. Corsi incorrectly replies that the “wall” prevents the search from being carried out by criminal agents (see Early 1980s and July 19, 1995), as the investigation requires intelligence from the NSA that criminal agents cannot have, and she forces Bongardt to delete the e-mail from his computer (see August 29, 2001). (9/11 Commission 7/24/2004, pp. 271; US Department of Justice 11/2004, pp. 304 pdf file; Wright 2006, pp. 353)

FBI New York agent Steve Bongardt, FBI headquarters agent Dina Corsi, and acting FBI Osama bin Laden unit head Rod Middleton, who is Corsi’s supervisor, discuss whether the search for future 9/11 hijacker Khalid Almihdhar should be an intelligence or criminal investigation. Bongardt argues that the search should be a criminal investigation because of Almihdhar’s connection to the bombing of the USS Cole and because more agents could be assigned to a criminal investigation. (Note: the office only has one rookie intelligence agent available.) He also says a criminal investigation would have better tools, such as grand jury subpoenas, which are faster and easier to obtain than the tools in an intelligence investigation. Corsi and Middleton say that the “wall” prevents the intelligence information necessary for the case being shared with criminal investigators, so the search must be an intelligence investigation. (Note: Corsi and Middleton are wrong (see August 29, 2001).) Bongardt is unhappy with this and requests an opinion from the Justice Department’s national security law unit (see August 28-29, 2001). (US Department of Justice 11/2004, pp. 307 pdf file)

FBI headquarters agents Dina Corsi and Rod Middleton contact Justice Department lawyer Sherry Sabol to ask her opinion on the search for 9/11 hijacker Khalid Almihdhar, but Sabol will later say that Corsi misrepresents her advice to other agents. Corsi contacts Sabol, an attorney at the national security law unit, to ask her about legal restrictions on the search for Almihdhar, because of an argument she has had with New York agent Steve Bongardt about whether the search should be an intelligence or criminal investigation (see August 28, 2001 and August 28, 2001). Corsi will later tell Bongardt that Sabol told her that the information needed for the investigation cannot be passed on to criminal agents at the FBI, only intelligence agents, and that if Almihdhar is located, a criminal agent cannot be present at an interview. (US Department of Justice 11/2004, pp. 307-8 pdf file) Corsi’s understanding of the issue is wrong, and the “wall,” which restricted the passage of some intelligence information to criminal agents at the FBI, does not prevent the information in question being shared with criminal agents (see August 29, 2001). The 9/11 Commission will comment that Corsi “appears to have misunderstood the complex rules that could apply to the situation.” (9/11 Commission 7/24/2004, pp. 271) In addition, Sabol will later insist that her advice was very different than what Corsi claims it is. She will deny saying a criminal agent could not interview Almihdhar, arguing that she would not have given such inaccurate advice. She will also say the caveat on the intelligence information from the NSA would not have stopped criminal agents getting involved and, in any case, the NSA would have waived the caveat if asked. (Note: the NSA did so at Corsi’s request just one day earlier (see August 27-28, 2001), but presumably Corsi does not tell Sabol this.) (9/11 Commission 7/24/2004, pp. 271) Larry Parkinson, the FBI’s general counsel at this time, will later say there was no legal bar to a criminal agent being present at an interview and that he would be shocked if Sabol had actually told Corsi this. (9/11 Commission 2/24/2004) Furthermore, Corsi apparently does not tell Sabol that Almihdhar is in the US illegally. The illegal entry is a crime and means criminal FBI agents can search for him (see August 29, 2001).

Although the FBI is aware that 9/11 hijacker Khalid Almihdhar lied in an application for a visa on which he entered the US the previous month (see July 4, 2001), it does not fully realize that this means his entry into the US was illegal. If the FBI realized this, it would be able to open a criminal investigation to locate Almihdhar, instead of an intelligence investigation. The New York office, which conducts the search for him, would have preferred a criminal investigation, as more agents could have worked on it, possibly allowing the office to locate Almihdhar before and stop 9/11. The Justice Department’s Office of Inspector General will remark after 9/11: “Thus, there was a clear basis to charge Almihdhar criminally with false statements or visa fraud. Significantly, this information had been provided to the FBI without the restrictive caveats placed on NSA reports and other intelligence information. As a result, if Almihdhar had been found, he could have been arrested and charged with a criminal violation based on the false statements on his visa application. However, the FBI did not seem to notice this when deciding whether to use criminal or intelligence resources to locate Almihdhar.” Almihdhar’s passport also lacks an expiry date and he is a terrorist posing as a tourist (see July 4, 2001). (US Department of Justice 11/2004, pp. 351 pdf file)

FBI agent Robert Fuller in 2009.FBI agent Robert Fuller in 2009. [Source: Associated Press]The FBI’s New York office opens a full field intelligence investigation to locate Khalid Almihdhar. New York FBI agent Robert Fuller, new to the international terrorism squad, is the only person assigned to the task. The New York office had been given a “heads up alert” about Almihdhar on August 23, but the search only begins after the FBI decides on August 28 to conduct an intelligence investigation instead of a criminal investigation (see August 29, 2001). Another agent had labeled the search request “routine,” meaning that Fuller has 30 days to find his target. However, Fuller will be busy with another matter and won’t begin work on finding Almihdhar until September 4 (see September 4-5, 2001). (US Department of Justice 11/2004)

According to author Lawrence Wright, on this day there is a conference call between FBI field agent Steve Bongardt, FBI headquarters agent Dina Corsi, and a CIA supervisor at Alec Station, the CIA’s bin Laden unit, who tells Bongardt to stand down in the search for future 9/11 hijacker Khalid Almihdhar. Corsi and Bongardt have been arguing over whether the search for Almihdhar in the US should be a criminal or intelligence investigation (see August 28, 2001 and August 28, 2001), and the CIA supervisor apparently sides with Corsi, saying the search should be an intelligence investigation, and so Bongardt, a criminal agent, cannot be involved in it. Bongardt is angry with this and remarks, “If this guy [Almihdhar] is in the country, it’s not because he’s going to f___ing Disneyland!” (Wright 2006, pp. 353-4) However, there will be no mention of this conversation in the 9/11 Commission Report or the Justice Department’s report into the FBI’s performance before 9/11. (9/11 Commission 7/24/2004, pp. 271; US Department of Justice 11/2004, pp. 306-7 pdf file) According to the Justice Department report, there is a similar conference call between Bongardt, Corsi, and her supervisor at the FBI around this time (see August 28, 2001). It is possible Wright is confusing the supervisor of the CIA’s bin Laden unit with the supervisor of the FBI’s bin Laden unit, meaning that the CIA supervisor is not involved in this argument.

The FBI opens an intelligence investigation to find future 9/11 hijacker Khalid Almihdhar, despite protests from the FBI New York field office that FBI headquarters has wrongly insisted on an intelligence investigation, when a criminal investigation would be more appropriate and have a better chance of finding him. The Justice Department’s office of inspector general will later conclude that “the designation of the Almihdhar matter as an intelligence investigation, as opposed to a criminal investigation, undermined the priority of any effort to locate Almihdhar.” Upon learning of the decision, Steve Bongardt, an investigator working on the USS Cole bombing investigation, writes to headquarters agent Dina Corsi to express his frustration. He points out that she is unable to produce any solid documentary evidence to support her view of the “wall,” a mechanism that restricts the passage of some intelligence information to criminal agents at the FBI (see Early 1980s and July 19, 1995), and that her interpretation of the “wall” is at odds with the purpose for which it was established. He adds: “Whatever has happened to this—someday someone will die—and wall or not—the public will not understand why we were not more effective and throwing every resource we had at certain ‘problems.’ Let’s hope the [Justice Department’s] National Security Law Unit will stand behind their decisions then, especially since the biggest threat to us now, UBL [Osama bin Laden], is getting the most ‘protection.’” (US Congress 9/20/2002; Firestone and Risen 9/21/2002; US Department of Justice 11/2004, pp. 307-9 pdf file; Wright 7/10/2006 pdf file) Both the Justice Department’s office of inspector general and the 9/11 Commission will later back Bongardt and say the investigation should have been a criminal investigation, as the “wall” procedures did not apply. The inspector general will comment that Bongardt “was correct that the wall had been created to deal with the handling of only [Foreign Intelligence Surveillance Act] information and that there was no legal barrier to a criminal agent being present for an interview with Almihdhar if it occurred in the intelligence investigation.” (US Department of Justice 11/2004, pp. 351 pdf file) The 9/11 Commission will remark that Corsi “misunderstood” the wall and that, “Simply put, there was no legal reason why the information [Corsi] possessed could not have been shared with [Bongardt].” It will conclude: “It is now clear that everyone involved was confused about the rules governing the sharing and use of information gathered in intelligence channels. Because Almihdhar was being sought for his possible connection to or knowledge of the Cole bombing, he could be investigated or tracked under the existing Cole criminal case. No new criminal case was needed for the criminal agent to begin searching for [him]. And as the NSA had approved the passage of its information to the criminal agent, he could have conducted a search using all available information. As a result of this confusion, the criminal agents who were knowledgeable about al-Qaeda and experienced with criminal investigative techniques, including finding suspects and possible criminal charges, were thus excluded from the search.” (9/11 Commission 7/24/2004, pp. 271, 539)

The CIA finally tells the FBI that al-Qaeda leader Khallad bin Attash attended an al-Qaeda summit in Malaysia in January 2000 with future 9/11 hijackers Khalid Almihdhar and Nawaf Alhazmi (see January 5-8, 2000). The CIA monitored the meeting and has known that bin Attash attended it for at least eight months (see January 4, 2001), but repeatedly failed to tell the FBI of this (see Shortly Before February 1, 2001, February 1, 2001, Mid-May 2001, and June 11, 2001). The CIA will later say that it thought the FBI knew of the identification in January 2001 (see January 5, 2001 and After), but a CIA manager asked for permission to pass the information to the FBI in July 2001, implying he knew the FBI did not have the information (see July 13, 2001). (US Department of Justice 11/2004, pp. 298, 305, 310 pdf file) In addition, the text of the notifiction states, “We wish to advise you that, during a previously scheduled meeting with our joint source,” bin Attash was identified in a surveillance photo. (US Congress 7/24/2003, pp. 150 pdf file) The cable containing the information is for Rodney Middleton, acting head of the FBI’s bin Laden unit, and also says that, if the FBI thinks it does not have all the photographs it needs of the Malaysia summit, it should ask the CIA for them. Middleton is aware that the FBI is investigating Almihdhar (see August 29, 2001), but there is no record of him or anyone else providing this information to either the agent investigating Almihdhar or the main investigation of the USS Cole bombing, which bin Attash commanded. The information was requested by FBI agent Dina Corsi and was passed through a CIA Counterterrorist Center representative to the FBI, presumably Tom Wilshire. Although one of bin Attash’s aliases was watchlisted one week ago (see August 23, 2001), he is not watchlisted under his real name even at this point, meaning the commander of the USS Cole attack can enter the US under his own name as he pleases. (US Department of Justice 11/2004, pp. 298, 305, 310 pdf file)

Following the resignation of Prince Turki al-Faisal as head of the Saudi General Intelligence Presidency (GIP) (see August 31, 2001), the CIA becomes nervous about its protection of hijackers Nawaf Alhazmi and Khalid Almihdhar, according to investigative reporters Joe and Susan Trento. A CIA officer will tell the two reporters that the CIA protected the two hijackers in the US because they were working for the GIP, and the CIA did not realize they were loyal to Osama bin Laden, not the regime in Riyadh (see August 6, 2003). After Turki is replaced, the CIA apparently thinks: “Had Turki been forced out by more radical elements in the Saudi royal family? Had he quietly warned the CIA that he suspected the GIP’s assurances about the penetration of al-Qaeda were not as reliable as thought previously? Had al-Qaeda penetrated GIP?” This is said to be the reason the CIA allows the passage of more intelligence related to the two men to the FBI around this time (see August 30, 2001). (Trento and Trento 2006, pp. 193) However, the 9/11 Commission will not say Almihdhar and Alhazmi were assets of Saudi Arabia’s General Intelligence Presidency or that they were protected by the CIA. The 9/11 Congressional Inquiry will not say they were protected by the CIA. (US Congress 7/24/2003 pdf file; 9/11 Commission 7/24/2004)

With President Bush back in Washington after a long vacation, CIA Director George Tenet resumes personally delivering the Presidential Daily Briefing (PDB) to him. Tenet has one meeting with Bush on August 31, 2001, after Bush’s return (see August 17 and 31, 2001), and then briefs him six more times in the first eight days of September. Bush is out of town the next few days, so he is briefed by other CIA personnel. (Agence France-Presse 4/15/2004) By this time, Tenet has been told about the arrest of suspected terrorist Zacarias Moussaoui (see August 23, 2001). But there is no evidence he mentions this to Bush before 9/11. Further, on August 23, 2001, the CIA watchlisted 9/11 hijackers Khalid Almihdhar and Nawaf Alhazmi and began looking for them in the US (see August 23, 2001), but there’s no evidence Tenet or anyone else briefed Bush about this, either.

White House counterterrorism chief Richard Clarke sends a memo to National Security Adviser Condoleezza Rice in which he warns that hundreds of Americans could die in an attack by al-Qaeda and complains that the Bush administration is not doing enough to combat the threat posed by the terrorist network. (9/11 Commission 3/24/2004; Eggen and Pincus 3/25/2004) The National Security Council’s principals committee—a group of senior officials who advise the president on issues of national security policy—is set to meet today to discuss al-Qaeda. Before the meeting takes place, Clarke sends a memo to Rice in which he criticizes US counterterrorism efforts.
Al-Qaeda Could Kill 'Hundreds of Americans' - The “real question” before the members of the principals committee, Clarke writes in the memo, is, “[A]re we serious about dealing with the al-Qaeda threat?” He suggests: “Decision makers should imagine themselves on a future day when the [White House Counterterrorism Security Group] has not succeeded in stopping al-Qaeda attacks and hundreds of Americans lay dead in several countries, including the US. What would those decision makers wish that they had done earlier?” “That future day could happen at any time,” he adds.
Clarke Complains about the Lack of Response to the USS Cole Bombing - Clarke criticizes the US military for failing to respond to the attack on the USS Cole in Yemen, in October 2000 (see October 12, 2000). “Many in al-Qaeda and the Taliban may have drawn the wrong lesson from the Cole: that they can kill Americans without there being a US response, without there being a price,” he writes. He states that he cannot understand “why we continue to allow the existence of large-scale al-Qaeda bases where we know people are being trained to kill Americans.”
Clarke Warns of a Possible 'Big Attack, with Lots of Casualties' - Clarke complains that without adequate funding: “You are left with a modest effort to swat flies, to try to prevent specific al-Qaeda attacks by using [intelligence] to detect them, and friendly governments’ police and intelligence officers to stop them. You are left waiting for the big attack, with lots of casualties, after which some major US retaliation will be in order.” (9/11 Commission 7/24/2004, pp. 212-213)
Rice Later Says Memo Is 'Not a Warning about September 11th' - Rice will later say of Clarke’s memo: “It would not be appropriate or correct to characterize what Dick [Clarke] wrote to me on September 4th as a warning of an impending attack. What he was doing was, I think, trying to buck me up so that when I went into this principals meeting, I was sufficiently on guard against the kind of bureaucratic inertia that he had fought all of his life.” The memo, she will say, “was a warning to me not to get dragged down by the bureaucracy, not a warning about September 11th.” (9/11 Commission 4/8/2004) The principals committee’s meeting today is the committee’s first meeting on al-Qaeda issues. (9/11 Commission 3/24/2004; 9/11 Commission 7/24/2004, pp. 212) Clarke had “urgently” called for such a meeting back in January this year (see January 25, 2001). (Clarke 2004, pp. 237)

A Moroccan militant in a prison in Brazil apparently makes an unheeded warning about the 9/11 attacks. Gueddan Abdel Fatah was imprisoned in January 2001 after a hold-up attempt. On September 5, 2001, he hands a letter to a lawyer named Edith Espinosa, and asks her to take copies to head of the Brazilian prison system and the US embassy. (BBC 9/15/2001) Espinosa forgets to deliver the letter. On September 10, he sees her again and says that any warning now would be too late. (United Press International 10/1/2001) In the letter, Fatah says, “I need to talk urgently about very important issues.” He says he intends to reveal information about militant groups that are planning attacks, and he makes reference to “two explosions” that could take place in the US. Shortly after 9/11, he will be questioned and says he was working with a group of Muslim militants in the tri-border area between Brazil, Argentina, and Paraguay that is a known haven for many Muslim extremist groups. One member of the group had a contact in New York City and “was constantly phoning the United States and holding coded conversations.” This member allegedly told him, “We are waiting for the United States to explode.” (BBC 9/15/2001) Fatah claims that he visited the US consulates in Argentina and Brazil before his arrest eight months earlier and tried to pass on the warning, but no one paid attention to him. (United Press International 10/1/2001) Both Osama bin Laden and 9/11 mastermind Khalid Shaikh Mohammed visited the tri-border area in previous years (see December 1995 and June 1998).

French author Bernard-Henri Levy claims to know an anonymous manager at a Dubai, United Arab Emirates, bank who gives him astute and accurate tips on Arab banking. The manager tells Henri-Levy in 2002, “We know a bank here that made [a put option] transaction between the 8th and 10th of September on certain Dow Jones blue-chip stocks for accounts linked to bin Laden. I know the name of a bank that, by shorting 8,000 shares of United Airlines on the 7th of September, then 1,200 shares of American Airlines on the morning of the 10th, allowed the attack to finance itself.” The manager won’t name the bank, but he quotes bin Laden from a late September 2001 interview, stating, “al-Qaeda is full of young, modern, and educated people who are aware of the cracks inside the Western financial system, and know how to exploit them. These faults and weaknesses are like a sliding noose strangling the system.” (Laden 9/28/2001; Levy 2003, pp. 312-313) The timing and amount of type of stock speculation mentioned in this account is similar to, but not the same as, previously published reports (see September 6-10, 2001). Levy suspects the al-Qaeda agent making these transactions is the financially astute Saeed Sheikh, graduate of the London School of Economics. An al-Qaeda agent using the alias Mustafa Ahmad is captured by a surveillance camera entering the Bank of Dubai on September 10, Dubai time, to pick up money sent by Mohamed Atta in previous days, but this video footage has never been publicly released. Levy and others argue that Mustafa Ahmad and Saeed Sheikh are one and the same (see September 5-10, 2001). (Levy 2003, pp. 312-313)

A training exercise is held at New York’s La Guardia Airport, based around the scenario of a terrorist attack with a biological weapon. Mark Edelman, chief external relations officer of the Greater New York chapter of the American Red Cross, will later say the Greater New York chapter has been preparing for the possibility of a biological terrorist attack since the bombing of the Murrah Federal Building in Oklahoma City in 1995 (see 8:35 a.m. - 9:02 a.m. April 19, 1995). And today—“the very Saturday before September 11”—there is “a bioterror drill at La Guardia Airport,” he will add. Details of what the exercise involves are unstated. Whether any agencies other than the Red Cross participate in the exercise is also unstated. (Philanthropy News Digest 12/7/2001) La Guardia Airport is located eight miles from midtown Manhattan in the borough of Queens, New York, and is operated by the Port Authority of New York and New Jersey. (Braun and Gjorgievska 7/27/2015; Malo 7/27/2015) Another exercise is being held there today by the New York City Fire Department Bureau of Emergency Medical Services, which is based around a simulated plane crash (see September 8, 2001). (Asaeda 3/2002)

Massoud’s two assassins pictured just before their assassination attempt. One holds the rigged video camera.Massoud’s two assassins pictured just before their assassination attempt. One holds the rigged video camera. [Source: CNN]General Ahmed Shah Massoud, the leader of Afghanistan’s Northern Alliance, is assassinated by two al-Qaeda agents posing as Moroccan journalists. (Elliott 8/12/2002) A legendary mujaheddin commander and a brilliant tactician, Massoud had pledged to bring freedom and democracy to Afghanistan. The BBC says the next day, “General Massoud’s death might well have meant the end of the [Northern] alliance” because there clearly was no figure with his skills and popularity to replace him. (Clark 9/10/2001; NPA 9/10/2001) “With Massoud out of the way, the Taliban and al-Qaeda would be rid of their most effective opponent and be in a stronger position to resist the American onslaught.” (Martin 9/9/2002) It appears the assassination was supposed to happen earlier: the “journalists” waited for three weeks in Northern Alliance territory to meet Massoud. Finally on September 8, an aide says they “were so worried and excitable they were begging us.” They were granted an interview after threatening to leave if the interview did not happen in the next 24 hours. Meanwhile, the Taliban army (together with elements of the Pakistani army) had massed for an offensive against the Northern Alliance in the previous weeks, but the offensive began only hours after the assassination. Massoud was killed that day but Northern Alliance leaders pretend for several days that Massoud was only injured in order to keep the Northern Alliance army’s morale up, and they are able to stave off total defeat. The timing of the assassination and the actions of the Taliban army suggest that the 9/11 attacks were known to the Taliban leadership. (Elliott 8/12/2002) Though it is not widely reported, the Northern Alliance releases a statement the next day: “Ahmed Shah Massoud was the target of an assassination attempt organized by the Pakistani [intelligence service] ISI and Osama bin Laden” (see September 10, 2001). (Wesolowsky 9/10/2001; Gardiner and Rayman 9/15/2001; Reuters 10/4/2001) This suggests that the ISI may also have had prior knowledge of the attack plans.

Ali Saleh Kahlah al-Marri, from Qatar but a legal US resident, arrives in the US with his wife and five children, reportedly to pursue a master’s degree in computer science at Bradley University in Peoria, Illinois. (Lucian 12/19/2001; Golden and van Natal 6/21/2004) Al-Marri appears to have been sent to the US by 9/11 mastermind Khalid Shaikh Mohammed (KSM). During his interrogation, KSM will identify al-Marri as “the point of contact for al-Qaeda operatives arriving in the US for September 11 follow-on operations.” He will describe al-Marri as “the perfect sleeper agent because he has studied in the United States, had no criminal record, and had a family with whom he could travel.” (Thomas 6/15/2003) However, there are doubts about the reliability of KSM’s interrogation, which is believed that have been obtained through the use of torture (see June 16, 2004). Al-Marri also lived in Illinois for part of 2000 under a different name. (Pienciak 1/11/2003) He is apparently related to Mohamed al-Khatani, who attempted to enter the US in August 2001 to join the 9/11 plot (see July 2002). (Golden and van Natal 6/21/2004) In December 2001, al-Marri will be detained as a material witness to the 9/11 attacks (see December 12, 2001).

A group of five Middle Eastern men, which includes two men who will later be identified as alleged 9/11 hijackers Nawaf Alhazmi and Marwan Alshehhi, get into a confrontation with Eric Gill, an employee at Washington’s Dulles International Airport, from where Flight 77 will take off on September 11, after they try to get to a secure area of the airport. Gill, who works for Argenbright Security, which handles the passenger security checkpoints at Dulles Airport, notices the men while supervising the west checkpoint on the upper level of the airport’s main terminal. He initially sees just two of them as they try to go through a side door next to the checkpoint that only a few people are permitted to use. People can use this door to bypass the checkpoint, but they need to swipe a card and enter a code on a keypad to pass through it. Going through the door enables a person to reach the airport’s secure, employee-only areas, including the area where planes are parked.
Men Try to Go through a Door Used by Security Personnel - One of the men trying to go through the door is wearing a green ID badge with a red “A” on it, of the kind typically worn by the airport’s baggage, ramp, and services personnel. However, use of the door is restricted to police, security personnel, and government officials. Gill then notices the other three Middle Eastern men following the first two. Two of these men are also wearing green ID badges with red As on them. Gill will describe one of the five men as Arabic or Palestinian and the other four as Middle Eastern. He will say the men appear to be aged between 30 and 35, and between 5 feet 7 and 5 feet 9 in height. The three men with ID badges are wearing dull grey striped shirts and blue pants, like the uniform worn by United Airlines ramp workers. None of the men are carrying anything and Gill does not recognize any of them.
Men Appear to Be Examining Security Procedures - As the men are approaching the side door, they stop and look around for a few moments, as if they are examining security procedures at the checkpoint. Gill finds this unusual. “Normally, people who had legitimate business would just keep walking because they knew where they were going and what they were doing,” he will comment. One of the men swipes his ID card and enters a code into a keypad in order to open the side door and allow the group to go through it. But Gill is suspicious and goes up to the men. After asking if he can help, he refuses to let them proceed through the door. The men who have ID cards show them to him. But he then notices that the other two men are not wearing uniforms and have no airport identification, and so he tells these men they cannot enter the secure area unless they have their own IDs with them.
Men Don't Say Who They Are - Gill asks the men who they are and why they are trying to go through the side door, but they give no answer. He tells the two men without IDs that they have to come back through the door, but they say they have IDs and are going to continue on their way. Around this time, Gill is joined by his colleague Nicholas DeSilva, who subsequently witnesses the rest of the incident. Gill then notices that the uniforms worn by three of the men are very dirty, which strikes him as odd, since United Airlines managers would not usually tolerate this. He refuses to let the men in uniforms escort the other two men through the side door and says the men without IDs will have to go through the main security checkpoint.
Men Become Abusive - At this point, the men get angry and become abusive. One of them tells Gill to “f_ck off” and says they are important people he doesn’t know. Next, however, instead of the men without IDs simply passing through the security checkpoint as requested, all of the men retreat, which surprises Gill. They then head off and go down the stairs that lead to the lower level of the main terminal. Gill will never see them again. However, Ed Nelson, his supervisor, will note that if they’d wanted to access a plane at the airport, perhaps to plant weapons on it, they could have returned after 10:00 p.m., when Gill’s shift ended, and used their ID cards to activate the electronic lock and pass through the side door next to the west checkpoint.
Incident Will Be Reported the Next Day - The exact time when Gill’s confrontation with the five men occurs is unclear. Gill will tell the FBI that it occurs “[d]uring the approximate time period of 8:10 p.m. to 8:45 p.m.” But he will tell the 9/11 Commission that it occurs at around 8:00 p.m. And he will tell investigative journalists Joseph Trento and Susan Trento that it occurs at 8:15 p.m. The incident is not unusual enough to necessitate a report and so Gill will take no further action this evening. But he will report it after he comes into work at 1:00 p.m. the following day and hears about the hijacking of Flight 77.
Two of the Men Will Be Identified as Hijackers - Gill will subsequently identify two of the men he confronted as 9/11 hijackers. A week or two after 9/11, his wife will show him a story in the National Enquirer magazine that includes photos of the alleged hijackers and he will recognize two of the hijackers as having been among the group he encountered. And, at some point after this, he will be shown the photos of the alleged hijackers that are published on the FBI website by Steve Wragg, the district manager in charge of Dulles Airport for Argenbright Security. From looking at these, he will identify two of the men he confronted as Flight 77 hijacker Alhazmi and Flight 175 hijacker Alshehhi. He will say these two hijackers were among the men wearing uniforms and ID badges. He will also recognize Alshehhi as the first man to have shown him his ID and Alhazmi as the man who verbally abused him. (Federal Bureau of Investigation 9/14/2002; 9/11 Commission 1/19/2004 pdf file; Trento and Trento 2006, pp. 1-6, 43-44; Priska Neely 10/21/2010) However, in 2004, when the 9/11 Commission shows Gill photos of numerous individuals, including Alshehhi, Alhazmi, and other 9/11 hijackers, he will say he does not recognize any of these individuals as having been among the men he confronted at Dulles Airport. (9/11 Commission 2/10/2004 pdf file) The FBI will not take Gill’s account seriously because it has difficulty understanding how and why one of the Flight 175 hijackers would have been at Dulles Airport on the evening before he took an early morning flight from Boston, according to a source with the bureau. (Trento and Trento 2006, pp. 44) Khalid Almihdhar and “possibly” Salem Alhazmi—two of the alleged hijackers of Flight 77—are recorded on video at Dulles Airport at an unspecified time this evening (see September 10, 2001). (9/11 Commission 9/29/2003 pdf file; Federal Bureau of Investigation 11/14/2003 pdf file)

An Echelon station in Menwith Hill, Britain.An Echelon station in Menwith Hill, Britain. [Source: BBC]By the 1980s, a high-tech global electronic surveillance network shared between the US, Britain, Canada, Australia, and New Zealand is gathering intelligence all over the world. The BBC describes Echelon’s power as “astounding,” and elaborates: “Every international telephone call, fax, e-mail, or radio transmission can be listened to by powerful computers capable of voice recognition. They home in on a long list of key words, or patterns of messages. They are looking for evidence of international crime, like terrorism.” (Bomford 11/3/1999) One major focus for Echelon before 9/11 is al-Qaeda. For instance, one account mentions Echelon intercepting al-Qaeda communications in Southeast Asia in 1996 (see Before September 11, 2001). A staff member of the National Security Council who regularly attends briefings on bin Laden states, “We are probably tapped into every hotel room in Pakistan. We can listen in to just about every phone call in Afghanistan.” However, he and other critics will claim one reason why US intelligence failed to stop terrorism before 9/11 was because there was too much of a focus on electronic intelligence gathering and not enough focus on human interpretation of that vast data collection. (Brzezinski 2/2/2002)

The Sphinx Trading sign.The Sphinx Trading sign. [Source: National Geographic]Some of the 9/11 hijackers rent mailboxes from a company called Sphinx Trading, which was also used by ‘Blind Sheikh’ Omar Abdul-Rahman and at least one of his associates. The mailboxes are located in Jersey City, New Jersey, four doors down from the mosque where Abdul-Rahman was imam in the early 1990s. El Sayyid Nosair, who assassinated Rabbi Meir Kahane and was linked to the Islamic militant cell Abdul-Rahman headed (see November 5, 1990 and December 7, 1991), also had a mailbox there before he was arrested in 1990. Sphinx Trading is owned by Waleed al-Noor, who was named an unindicted co-conspirator at the ‘Landmarks’ bomb plot trial (see June 24, 1993). The hijackers will later obtain fake IDs from al-Noor’s partner, Mohamed el-Atriss. The names of the hijackers who had mailboxes there are never given, but in the summer of 2001 el-Atriss interacts with hijackers Nawaf Alhazmi, Abdulaziz Alomari, Khalid Almihdhar, and Hani Hanjour (see (July-August 2001)), at least. (Hanley 6/25/2003; Schwanberg 10/20/2003; Lance 2006, pp. 372-4; Kelly 9/11/2006) An FBI agent will later comment: “The fact that this location was where Almihdhar, in particular, got his bogus credentials, is not only shocking, it makes me angry. The [Joint Terrorist Task Force] in the [New York Office] had this location back in 1991. In the mid-90s they listed al-Noor, the coowner, as a coconspirator, unindicted in the plot to blow up bridges and tunnels. And now we find out that this is the precise location where the most visible of all the hijackers in the US got his ID? Incredible. All the Bureau’s New York Office had to do was sit on that place over the years and they would have broken right into the 9/11 plot.” (Lance 2006, pp. 373)

National Security Adviser Rice is scheduled to deliver a speech claiming to address “the threats and problems of today and the day after, not the world of yesterday.” The speech is never given due to the 9/11 attacks earlier in the day, but the text is later leaked to the media. The Washington Post calls the speech “telling Insight into the administration’s thinking” because it promotes missile defense and contains no mention of al-Qaeda, bin Laden, or Islamic extremist groups. The only mention of terrorism is in the context of the danger of rogue nations such as Iraq. In fact, there are almost no public mentions of bin Laden or al-Qaeda by Bush or other top Bush administration officials before 9/11, and the focus instead is on missile defense. (Wright 4/1/2004; unknown 4/1/2004)

Shay Sullivan.Shay Sullivan. [Source: Longboat Observer]A group of Middle Eastern men pulls up at the resort on Longboat Key, Florida, where President Bush is staying and falsely claims to have an interview scheduled with the president, but the men are turned away from the premises, according to a local fire marshal who later hears about the incident. (Sullivan 9/26/2001) Bush arrived at the Colony Beach and Tennis Resort on Longboat Key at 6:30 p.m. on September 10 and then spent the night there (see September 10, 2001). (Sammon 2002, pp. 13; Bayles 9/10/2002) Sometime before 6:00 a.m. on September 11, or possibly on the evening of September 10, a van occupied by some Middle Eastern men pulls up at the resort. The men claim to be reporters and say they are there for a “poolside” interview with Bush. They then ask for a particular Secret Service agent by name. Security guards phone the receptionist at the resort and relay the men’s request. The receptionist has not heard of the Secret Service agent named by the men or anything about a planned interview with Bush. She passes the phone to a Secret Service agent, who similarly tells the security guards that no one knows of the agent the men referred to or is aware of any scheduled interview with the president. The Secret Service agent says the men should contact the president’s public relations office in Washington, DC, and has them turned away from the premises. (Sullivan 9/26/2001; Longboat Observer 9/7/2011)
Incident Resembles Recent Assassination Method - Some people will later note the similarity of this alleged incident to the method used to assassinate General Ahmed Shah Massoud, the leader of the Northern Alliance in Afghanistan, on September 9. (Martin 7/4/2004) Massoud was killed by a bomb hidden in the video camera of two Arab men who said they were journalists who wanted to interview him (see September 9, 2001). (Elliott 8/12/2002; Martin 9/9/2002) “Were the men on Longboat Key planning to kill Bush in similar fashion?” the St. Petersburg Times will ask. (Martin 7/4/2004)
Fire Marshal Learns about Incident - The alleged incident on Longboat Key will come to light after reporter Shay Sullivan hears local Fire Marshal Carroll Mooneyhan describing it to a colleague during a lull in a firefighters’ union meeting and then writes an article about it for the Longboat Observer. Mooneyhan does not witness the incident firsthand, but will learn about it when he is at the front desk at the Colony Beach and Tennis Resort at around 6:00 a.m. on September 11. At that time, he will overhear the receptionist and a security guard discussing what happened. It is unclear when exactly the incident they discuss is meant to have occurred. (Sullivan 9/26/2001; Hartill 9/7/2011) The Secret Service will question Mooneyhan about what he hears. (Martin 7/4/2004) Two weeks after 9/11, the FBI will reportedly be looking into the alleged incident. (Sullivan 9/26/2001)
Incident Is Later Denied - The day after the incident is first reported in the Longboat Observer, Mooneyhan “went silent” about it, Sullivan will say. (Hartill 9/7/2011) In 2004, Mooneyhan will deny telling anyone at the Longboat Observer about the incident. “How did they get that information from me if I didn’t know it?” he will say. (Martin 7/4/2004) However, Sullivan will suggest that Mooneyhan may have been “ordered to stop talking about it.” He will note that Secret Service agents visited his newspaper and “suggested we back off the story.” (Hartill 9/7/2011) Longboat Key Police Chief John Kintz will say in 2011 that he has been unable to find any evidence of the incident. “[T]here wasn’t a single person who could confirm that it happened,” he will say, adding, “We never found anyone who worked at the gate who could tell us that that happened.” (Hartill 9/7/2011)
Other Suspicious Incidents Occur - Other suspicious incidents occur in the Longboat Key area around this time. Shortly after 4:00 a.m. on September 11, a Sudanese man contacts police in Sarasota and says he is concerned that a friend of his might pose a threat to the president while he is visiting the area (see 4:07 a.m. September 11, 2001). (Summers and Swan 2011, pp. 457) And at 8:50 a.m. on September 11, a local man will see a van in Sarasota with two Middle Eastern men screaming out the windows, “Down with Bush” (see (8:50 a.m.) September 11, 2001). (Sullivan 9/26/2001) Whether these two incidents are related to the alleged incident at the Longboat Key resort is unclear.

Khalid Almihdhar and Majed Moqed, two of the men who will allegedly hijack Flight 77, check in at the American Airlines ticket counter at Washington’s Dulles International Airport. (9/11 Commission 7/24/2004, pp. 2-3; 9/11 Commission 8/26/2004, pp. 27) They are recorded by one of the airport’s security cameras approaching the ticket counter, with Moqed pulling a large, dark, roller-type suitcase and Almihdhar pulling a smaller, dark, roller-type suitcase. (Federal Bureau of Investigation 9/19/2001) They are checked in by a female ticketing agent for American Airlines whose name is unstated. The ticketing agent will later recall Moqed giving her a small, old, leather suitcase to check in. Almihdhar, meanwhile, has a carry-on bag with him, she will say in one interview with the FBI. However, a week later she will tell the FBI he had no bags with him.
One Hijacker Seems Unable to Understand the Agent's Questions - Almihdhar and Moqed appear to be in a very good mood and are polite as they are checked in. They provide Virginia identification. One of them seems to be in charge and answers all of the ticketing agent’s questions. He hesitates, though, before responding to the question, “Has anyone given you anything to carry on the flight?” The other man appears unable to understand the security questions he is asked. (Federal Bureau of Investigation 9/12/2001; Federal Bureau of Investigation 9/19/2001) After being checked in, the two men proceed to a security screening checkpoint (see 7:18 a.m. September 11, 2001). (9/11 Commission 8/26/2004, pp. 27) Almihdhar is pulling along his suitcase but Moqed does not have his suitcase with him at this point. (Federal Bureau of Investigation 9/19/2001) As they leave the ticket counter, they wave and smile at the ticketing agent. (Federal Bureau of Investigation 9/19/2001)
Hijackers Are Flagged by a Computerized Prescreening System - Almihdhar and Moqed are both flagged by CAPPS (the Computer Assisted Passenger Prescreening System) when they check in. (9/11 Commission 7/24/2004, pp. 3) CAPPS is an FAA-approved automated system administered by commercial airlines that aims to identify passengers whose profile suggests they may pose more than a minimal risk to aircraft. Passengers selected by CAPPS have their baggage screened for explosives or held off the plane until they have boarded. (9/11 Commission 7/24/2004, pp. 84; Trento and Trento 2006, pp. 12) Almihdar’s name was recently added to a terrorism watch list (see August 23, 2001). (Associated Press 7/22/2004; 9/11 Commission 7/24/2004, pp. 270) Almihdhar was recorded on video in a terminal at Dulles Airport at some time the previous evening, possibly accompanied by Salem Alhazmi, another one of the alleged Flight 77 hijackers (see September 10, 2001). (9/11 Commission 9/29/2003 pdf file; Federal Bureau of Investigation 11/14/2003 pdf file)

Khalid Almihdhar and Majed Moqed passing through a security checkpoint at Dulles Airport.Khalid Almihdhar and Majed Moqed passing through a security checkpoint at Dulles Airport. [Source: FBI]Khalid Almihdhar and Majed Moqed, two of the men who will allegedly hijack Flight 77, go through a security screening checkpoint at Washington’s Dulles International Airport. They are screened at the west checkpoint in the airport’s main terminal. Screening passengers is the responsibility of United Airlines, but it contracts the work to Argenbright Security.
Hijackers Set Off the Metal Detector Alarms - After entering the checkpoint, Almihdhar and Moqed place their carry-on bags on the X-ray machine belt and then pass through the first walk-through metal detector. Both men set off the alarm. They are therefore directed to go through a second metal detector. Almihdhar passes through this without any problems but Moqed again sets off the alarm. This leads to him being screened by a security officer with a handheld metal detector wand. No problems are found and so he is allowed to proceed on his way. None of the men’s carry-on bags are inspected by checkpoint personnel. As Moqed is leaving the checkpoint area, he appears to intentionally look down at the floor as he passes a security camera, thereby preventing the camera from capturing a close-up of his face. The other three Flight 77 hijackers will go through the west checkpoint 17 or 18 minutes later (see (Shortly Before 7:35 a.m.) September 11, 2001 and 7:36 a.m. September 11, 2001). (Federal Bureau of Investigation 9/19/2001; 9/11 Commission 7/24/2004, pp. 3; 9/11 Commission 8/26/2004, pp. 27)
Screeners Will Recall No Suspicious Activity - Immediately after today’s terrorist attacks, the FAA’s Washington Civil Aviation Security Field Office will investigate the security screening at Dulles Airport. It will interview 43 of the 44 screeners who were on duty today, and these employees will all report having encountered no suspicious activity and nothing out of the ordinary this morning. (9/11 Commission 7/24/2004, pp. 3; 9/11 Commission 8/26/2004, pp. 93) However, lawyer Ron Motley, whose firm will represent some families of victims of today’s attacks, will later criticize the screeners at Dulles Airport, commenting, “Even after setting off these alarms, the airlines and security screeners failed to examine the hijackers’ baggage, as required by federal regulations and industry-mandated standards, or discover the weapons [the hijackers] would use in their attack.” (Associated Press 7/22/2004)

Vaughn Allex.Vaughn Allex. [Source: USA Today]Brothers Nawaf Alhazmi and Salem Alhazmi, two of the men who will allegedly hijack Flight 77, check in at the American Airlines ticket counter at Washington’s Dulles International Airport. (9/11 Commission 7/24/2004, pp. 3, 452; 9/11 Commission 8/26/2004, pp. 27) They are running late. They “come running in the front door, looking around, and didn’t know which way to go,” Vaughn Allex, an employee at the ticket counter, will later describe. (CNN 9/8/2012; Hughes 9/10/2016) They are captured on security video pulling large, dark, roller-type suitcases as they approach the counter. (Federal Bureau of Investigation 9/19/2001) They are allowed to check in despite having missed the official deadline for doing so by a few minutes. (CNN 9/8/2012; Hughes 9/10/2016)
Trainee Checks in the Hijackers - Nawaf and Salem Alhazmi are checked in by Inga Hill, a trainee who is overseen by Allex. (Federal Bureau of Investigation 9/19/2001; Federal Bureau of Investigation 9/25/2001) Today is only her second day working at Dulles Airport. (Federal Bureau of Investigation 9/12/2001) Allex looks on while she confirms the brothers’ tickets. (Federal Bureau of Investigation 9/25/2001) The Alhazmis check in two dark-colored bags, one of them a hard plastic suitcase, the other a soft bag, Hill will recall. One of the brothers has a carry-on bag, she will say. (Federal Bureau of Investigation 9/12/2001) Allex will recall the brothers having only one bag, which he considers to be “totally inappropriate for a trip to Los Angeles.” The bag is “almost like a satchel” with straps across the top but which doesn’t seal, he will say. (CNN 9/8/2012)
Hijackers Have Difficulty Answering Questions - Nawaf and Salem Alhazmi show passports for their photo identification but are unable to recall the country from which these were issued. They also have trouble answering the security questions that all passengers must answer. Allex therefore has to get involved and take over the task of questioning them, Hill will recall. (Federal Bureau of Investigation 9/12/2001) However, Allex will say he takes on the task of checking them in from the outset because they are running late. (CNN 9/8/2012) Nawaf Alhazmi is the only one of the brothers who speaks during the check-in, but his English is poor. Salem Alhazmi, meanwhile, acts “very anxious or excited,” according to Allex. (Federal Bureau of Investigation 9/12/2001; Federal Bureau of Investigation 9/25/2001) “He was grinning, he was smiling, and he was dancing back and forth,” Allex will say. (CNN 9/8/2012)
Hijackers Are Selected for Extra Scrutiny - Allex selects the two brothers for extra security scrutiny. He does this because he finds them suspicious, and one of them—probably Salem Alhazmi, according to the 9/11 Commission—has no photo identification and cannot understand English. However, the only consequence of the extra scrutiny will be that their bags are held off Flight 77 until it is confirmed that they have boarded it.
Employee Is Suspicious and Follows the Hijackers - After being checked in, Nawaf and Salem Alhazmi proceed to a security screening checkpoint (see 7:36 a.m. September 11, 2001). (9/11 Commission 7/24/2004, pp. 3; 9/11 Commission 8/26/2004, pp. 27-28; Leshan 9/12/2016) They no longer have their suitcases with them when they leave the ticket counter. (Federal Bureau of Investigation 9/19/2001) Allex is still uncomfortable with the two men and follows them for a few steps. He stops himself, though, as he is concerned that his suspicion may be racially motivated. (CNN 9/8/2012) The name of Nawaf Alhazmi was recently added to a terrorism watch list (see August 23, 2001). (Associated Press 7/22/2004; 9/11 Commission 7/24/2004, pp. 270) An employee at Dulles Airport will recall encountering him and four other Middle Eastern men as they tried to get to a secure area of the airport the previous evening (see (Between 8:00 p.m. and 8:45 p.m.) September 10, 2001). (9/11 Commission 1/19/2004 pdf file; Trento and Trento 2006, pp. 2-6, 43-44)

Hani Hanjour, one of the men who will allegedly hijack Flight 77, checks in at the American Airlines ticket counter at Washington’s Dulles International Airport. He is flagged by CAPPS (the Computer Assisted Passenger Prescreening System). (9/11 Commission 7/24/2004, pp. 3) CAPPS is an automated system created to identify passengers who should be subjected to special security measures. Passengers selected by it have their baggage screened for explosives or held off the plane until they have boarded. (9/11 Commission 7/24/2004, pp. 1, 84; Trento and Trento 2006, pp. 12) The exact time when Hanjour checks in at the ticket counter is unclear. American Airlines will be unable to find information about his check-in time when the 9/11 Commission requests it. However, the 9/11 Commission will conclude, the check-in “had to have taken place between 7:25 a.m., when he may have parked the rental car in the airport parking lot, and 7:35 a.m., when he appears on the checkpoint videotape” (see 7:35 a.m. September 11, 2001). (9/11 Commission 8/26/2004, pp. 93)

Hani Hanjour passing through a security checkpoint at Dulles Airport.Hani Hanjour passing through a security checkpoint at Dulles Airport. [Source: FBI]Hani Hanjour, one of the men who will allegedly hijack Flight 77, passes through a security screening checkpoint at Washington’s Dulles International Airport without incident. He is screened at the west checkpoint in the airport’s main terminal. (9/11 Commission 7/24/2004, pp. 3; 9/11 Commission 8/26/2004, pp. 27) He has two carry-on bags with him: a small black suitcase and a black bag with a shoulder strap. (Federal Bureau of Investigation 9/19/2001) After entering the checkpoint, he places them on the X-ray belt and walks through the metal detector. He sets off no alarms and so, after picking up his bags, proceeds on his way. (9/11 Commission 7/24/2004, pp. 3; 9/11 Commission 8/26/2004, pp. 27) His carry-on bags are not physically inspected at the checkpoint. (Federal Bureau of Investigation 9/19/2001) Two of the other Flight 77 hijackers passed through the west checkpoint 17 minutes ago (see 7:18 a.m. September 11, 2001) and two more will go through it a minute later (see 7:36 a.m. September 11, 2001). (9/11 Commission 7/24/2004, pp. 3; 9/11 Commission 8/26/2004, pp. 27) The FAA’s Washington Civil Aviation Security Field Office will investigate the security screening at Dulles Airport today, and the screeners who were on duty will report having encountered no suspicious activity and nothing out of the ordinary this morning. (9/11 Commission 7/24/2004, pp. 3; 9/11 Commission 8/26/2004, pp. 93)

Salem (white shirt) and Nawaf Alhazmi (dark shirt) passing through security at Dulles Airport.Salem (white shirt) and Nawaf Alhazmi (dark shirt) passing through security at Dulles Airport. [Source: FBI]Brothers Nawaf Alhazmi and Salem Alhazmi, two of the men who will allegedly hijack Flight 77, go through a security screening checkpoint at Washington’s Dulles International Airport. They are screened at the west checkpoint in the airport’s main terminal. Both men have one carry-on bag. After entering the checkpoint, Salem Alhazmi walks through a metal detector without setting off the alarm and so is allowed to continue on his way. However, Nawaf Alhazmi sets off the alarm when he passes through it and so he has to walk through a second metal detector. He again sets off the alarm. He is therefore hand-wanded by a member of staff and has his carry-on bag swiped by an explosive trace detector. These checks apparently find no problems and so he is allowed to proceed on his way. Salem Alhazmi’s bag is not physically inspected while the two men are at the checkpoint, nor are the contents of Nawaf Alhazmi’s bag. Security camera footage will later reveal that Nawaf Alhazmi has an unidentified item clipped to the rim of the back pocket of his pants. One of the other Flight 77 hijackers passed through the west checkpoint a minute ago (see 7:35 a.m. September 11, 2001) and two more passed through it 17 minutes before that (see 7:18 a.m. September 11, 2001). The FAA’s Washington Civil Aviation Security Field Office will investigate the security screening at Dulles Airport today and the screeners who were on duty will recall having encountered no suspicious activity and nothing out of the ordinary this morning. (Federal Bureau of Investigation 9/19/2001; 9/11 Commission 7/24/2004, pp. 3; 9/11 Commission 8/26/2004, pp. 27-28)

Kirk Lippold.Kirk Lippold. [Source: CNN]At the CIA headquarters in Langley, Virginia, three senior CIA officers—John Russack, Don Kerr, and Charlie Allen—are having breakfast with Navy Commander Kirk Lippold. Lippold was the commanding officer of the USS Cole when it was attacked in Yemen the previous year (see October 12, 2000). The men’s discussion is focused on terrorism. Lippold is upset that the American public still does not recognize the threat it poses, and says that it will take a “seminal event” to awaken them to the problem. Following the breakfast, Lippold heads to the Counterterrorist Center at CIA headquarters for some briefings. Just minutes later, after the WTC is hit, Charlie Allen will contact Lippold and tell him, “The seminal event just happened.” (Tenet 2007, pp. 162-163)

The US Strategic Command command center.The US Strategic Command command center. [Source: US Strategic Command]At the time the attacks in New York occur, a small group of business leaders are having breakfast at Offutt Air Force Base in Omaha, Nebraska, where the US Strategic Command (Stratcom) is headquartered. With them is Admiral Richard Mies, the commander in chief of Stratcom. They are in town for an annual charity fundraiser event due to take place later in the day, hosted by the multi-billionaire Warren Buffett. Along with other visitors who have come for the fundraiser, they are scheduled to tour the Stratcom underground command center, located 60 feet below Offutt, and receive an unclassified mission briefing. According to the Omaha World-Herald, staff members have left the command center in advance of their visit. It is only after the second attack occurs, at 9:03, that Admiral Mies excuses himself from the breakfast and the battle staff reconvenes in the center. (Leuty 2/1/2002; Dejka 2/27/2002) It is unclear what effect the absence of Mies and the members of the battle staff have upon the military’s ability to respond effectively to the first attacks. However, the command center does have significant capabilities that would, presumably, be of much use under such a crisis. Stratcom is the military command responsible for the readiness of America’s nuclear forces. (Arkin 2005, pp. 59) The Lincoln Journal Star describes its underground command center as “a military nerve center that collects and assesses information from high-tech ‘eyes and ears’ across—and above—the globe.” (Walton 10/25/2000) The cavernous room has eight giant video screens and complex communications systems. (Ruff 2/21/2002; Dejka 2/27/2002) Stratcom itself states that the senior controller in the command center “has a direct line to the National Military Command Center in Washington, DC, and to the other major command headquarters.” This system, called the Joint Chiefs of Staff Alerting Network, allows the commander in chief of Stratcom to make “prompt contact with the president, the secretary of defense, the chairman of the Joint Chiefs of Staff, and other unified commanders.” Furthermore, “Through satellites and radio networks (VLF, LF, UHF and HF), the command center can communicate with aircraft in flight over any part of the world. A principal purpose of these networks is to pass National Command Authority [i.e. the president and secretary of defense] orders to the alert forces.” While only the president can order nuclear strikes, the commander in chief of Stratcom “can launch aircraft for survival.” (United States Strategic Command 6/22/2001) With the command center’s sophisticated capabilities, after Mies returns to it from his breakfast, the eight video screens there are “loaded up with data,” providing him with “the latest information on the unfolding drama.” (Dejka 2/27/2002) And at the time President Bush arrives at Offutt, later in the day (see 2:50 p.m. September 11, 2001), the battle staff in the center will reportedly be “watching the skies over the United States” and “tracking a commercial airliner on its way from Spain to the United States.” (Balz and Woodward 1/27/2002; Kohn 9/11/2002)

Bruce Baughman.Bruce Baughman. [Source: Elise Moore / FEMA]Bruce Baughman, director of the planning and readiness division of the Federal Emergency Management Agency (FEMA), takes charge at FEMA headquarters in Washington, DC, because more senior FEMA officials, including the agency’s director, are away from the capital. FEMA Director Joseph Allbaugh and Lacy Suiter, FEMA’s assistant director of readiness, response, and recovery, are in Big Sky, Montana, attending the annual conference of the National Emergency Management Association (see September 8-11, 2001 and After 8:46 a.m. September 11, 2001). Baughman, who led FEMA’s response to the Oklahoma City bombing in April 1995 (see 8:35 a.m. - 9:02 a.m. April 19, 1995), therefore has to take charge of FEMA’s response to today’s terrorist attacks. In this capacity, he is responsible for activating FEMA’s emergency operations center, dispatching disaster medical personnel to the scenes of the attacks, and establishing emergency communications for New York. After the Twin Towers come down (see 9:59 a.m. September 11, 2001 and 10:28 a.m. September 11, 2001), he calls up the first FEMA urban search and rescue teams, which specialize in rescuing people from collapsed structures. (Block and Cooper 2006, pp. 73-75) He will subsequently personally brief President Bush on three days while response operations are underway. (9/11 Commission 11/17/2003 pdf file)
FEMA Will Help Local Agencies Respond to the Attacks - In May, Bush put FEMA in charge of responding to terrorist attacks in the United States (see May 8, 2001). (White House 5/8/2001; Gerstenzang 5/9/2001) The agency therefore plays a key role in the government’s response to today’s attacks. The emergency response team at its headquarters is activated today, along with all 10 of its regional operations centers. It also activates its federal response plan, which, it states, “brings together 28 federal agencies and the American Red Cross to assist local and state governments in response to national emergencies and disasters.” It deploys eight urban search and rescue teams to New York to search for victims in the debris from the collapsed World Trade Center buildings, and four urban search and rescue teams to the Pentagon to assist the response there. These teams consist mainly of local emergency services personnel, and are trained and equipped to handle structural collapses. (Federal Emergency Management Agency 9/11/2001; Federal Emergency Management Agency 9/11/2001; US National Response Team 2014, pp. 2 pdf file) In the days and weeks following the attacks, it will work with state and city officials to carry out the task of removing the debris from the WTC site. (Block and Cooper 2006, pp. 75)

Michael Allen Noeth.Michael Allen Noeth. [Source: Associated Press / Army Times]Personnel in the Navy Command Center at the Pentagon, which is located on the first floor of the building’s southwest face, learn of the attack on the WTC from television reports. The center is tasked with constantly monitoring global current events and also monitoring the latest status of all US Naval assets around the world. Its employees have to keep Navy leaders in Washington up to date on what is happening in the world as it directly relates to Navy operations and other security or military issues. Admiral Timothy Keating, who is the Navy’s director of operations in the Pentagon, describes it as a “nerve center.” Forty to 50 people man it constantly, 24 hours every day. Located within the center is the Chief of Naval Operations Intelligence Plot (CNO-IP), a small, highly secretive intelligence unit that constantly monitors geopolitical developments and military movements that could threaten American forces. The Navy Command Center has just been renovated, and its dozens of employees have been moving in during the past month. According to the Washington Post, the first the Command Center knows of the unfolding crisis is when Petty Officer Michael Allen Noeth sees the scene from the World Trade Center on the TV sets bolted to the wall, and shouts, “My God! What’s happened?” Another employee Lt. Kevin Shaeffer later recalls, “We quickly knew what was going on in New York City after the first plane hit the first tower… and stood up a watch to start logging events and tracking things for the Navy.” (St. Petersburg Times 9/14/2001; Becker, Vogel, and Ruane 9/16/2001; Leiby 1/20/2002; Chips 3/2003) Despite the center supposedly being a “nerve center,” those in it supposedly are not initially aware that this is a terrorist attack. According to Timothy Keating, who is presently in the Navy Command Center receiving his daily briefing, “We were quite bewildered. We couldn’t understand how a pilot could make such a significant navigational error on a day when the skies were crystal clear blue.” (Becker, Vogel, and Ruane 9/16/2001; Garamone 9/11/2006) All 30 people in the Command Center’s main room watch the footage of the WTC on the large televisions there, whispering to each other, “Think it’s an accident?” (Swift 9/7/2002) However, according to the Washington Post, “A few old hands muttered to themselves that the Pentagon was probably next.” (Becker, Vogel, and Ruane 9/16/2001) According to one officer, it is only when the second plane hits the WTC that there will be an “almost instantaneous recognition” that this is a terrorist attack. (Harnden 9/11/2002) By that time, Keating will have gone back to his office. He too supposedly only realizes this is an attack when he sees television showing the second crash. (Garamone 9/11/2006) Much of the Navy Command Center will be destroyed when the Pentagon is hit at 9:37 a.m. Forty-two of the 50 people working in it will be killed. (Leiby 1/20/2002; Kennedy 6/2003)

Michael Rolince.Michael Rolince. [Source: US Army]FBI Director Robert Mueller is alerted to the crash at the World Trade Center during his daily briefing with his senior staff, but he does not initially realize the incident is a terrorist attack. Every morning since Mueller took over as FBI director, just one week ago (see September 4, 2001), the bureau’s leaders have gathered to bring him up to date on their most important investigations. (New Yorker 9/24/2001; Graff 2011, pp. 314-315) The briefing today is taking place in the Strategic Information and Operations Center (SIOC), on the fifth floor of the FBI’s headquarters in Washington, DC. (9/11 Commission 1/21/2004 pdf file) All of the bureau’s assistant directors are in attendance. (New Yorker 9/24/2001) This morning, the counterterrorism team, headed by Michael Rolince, is giving a presentation on the investigation of the bombing of the USS Cole in Aden, Yemen, in October 2000 (see October 12, 2000). (Graff 2011, pp. 314-315) Meanwhile, FBI Deputy Director Thomas Pickard, who is in his office at the headquarters, is alerted to what happened in New York by his secretary, who comes in and tells him a plane has just hit the WTC. He turns on the television and sees the coverage of the incident. He then calls Mueller’s secretary and instructs them to get the director out of the SIOC so Mueller can join him in his office. (9/11 Commission 1/21/2004 pdf file) Someone, presumably the secretary, therefore interrupts the briefing in the SIOC and tells its participants about the crash in New York. Mueller apparently does not initially realize a terrorist attack has occurred. “How could a plane not see the tower? It’s so clear out today,” he says. (Graff 2011, pp. 315) He heads to Pickard’s office and enters it at around 9:00 a.m. (9/11 Commission 1/21/2004 pdf file) Some of the other officials at the briefing will subsequently also head to Pickard’s office and they will see the second crash on television there (see (Shortly After 9:03 a.m.) September 11, 2001). (New Yorker 9/24/2001; Graff 2011, pp. 315)

The jet fuel that spilled from Flight 11 when it hit the North Tower (see 8:46 a.m. September 11, 2001) has mostly burned up by this time. The National Institute of Standards and Technology (NIST), which investigates the collapses, will say “The initial jet fuel fires themselves lasted at most a few minutes.” (National Institute of Standards and Technology 9/2005, pp. 183) Engineering professor Forman Williams will say the jet fuel “burned for maybe 10 minutes.” (Chertoff et al. 3/2005) Flight 11, a Boeing 767, had a fuel capacity of 23,980 gallons, but was only carrying about 10,000 gallons when it hit the WTC. NIST will estimate that less than 1,500 gallons were consumed in a fireball inside the tower and a comparable amount was consumed in the fireballs outside the building. Therefore, approximately 7,000 gallons splashed onto the office furnishings and started fires on various floors. However, after the jet fuel is used up, office fires burn until the building collapses. NIST will calculate that there were about four pounds per square foot of combustibles in the office space, or about 60 tons per floor. Offices in the WTC actually have fewer combustibles than some other similar spaces due to the small number of interior walls and limited bookshelf space. NIST will later find that only three of sixteen perimeter columns it recovers reached a temperature of 250°C and neither of the two core columns it retrieves reached this temperature. NIST will also find that none of the samples it acquires reaches a temperature above 600°C (see August 27, 2003). Although steel does not melt until its temperature is about 1,600°C, it may begin to lose significant strength at over 500°C. (National Institute of Standards and Technology 9/2005, pp. 20, 29, 24, 77) The jet fuel will also burn up in the South Tower about 10 minutes after it is hit (see 9:13 a.m. September 11, 2001).

Admiral Richard Mies.
Admiral Richard Mies. [Source: Public domain]Offutt Air Force Base, near Omaha, Nebraska, appears to be the headquarters of the US Strategic Command (Stratcom) exercise Global Guardian that is “in full swing” when the 9/11 attacks begin (see 8:30 a.m. September 11, 2001). At least the director of the exercise, Admiral Richard Mies, commander in chief of Stratcom, is at Offutt this morning. Because of Global Guardian, bombers, missile crews, and submarines around America are all being directed from Stratcom’s command center, a steel and concrete reinforced bunker below Offutt. (Arkin 11/12/1997; Ruff 2/21/2002; Dejka 2/27/2002; BBC 9/1/2002; Buttry 9/10/2002) This bunker is staffed with top personnel and they are at a heightened security mode because of the exercise. (Ruff 2/21/2002; Bjorkman 7/2002 pdf file)
'Doomsday' Planes Airborne for Exercise - Because of Global Guardian, three special military command aircraft with sophisticated communications equipment, based at Offutt, are up in the air this morning (see (9:27 a.m.) September 11, 2001, Shortly After 9:37 a.m. September 11, 2001, and (9:45 a.m.) September 11, 2001). These E-4B National Airborne Operations Center planes—nicknamed “Doomsday” planes during the Cold War—are intended to control nuclear forces from the air in times of crisis. They are capable of acting as alternative command posts for top government officials from where they can direct US forces, execute war orders, and coordinate the actions of civil authorities in times of national emergency. The federal advisory committee, whose chairman is retired Lieutenant General Brent Scowcroft, is aboard one of these Doomsday planes, being brought to Offutt to observe the exercise (see (Shortly After 9:03 a.m.) September 11, 2001). Global Guardian will reportedly be put on pause at 9:11 a.m. (see 9:11 a.m. September 11, 2001), but not formally terminated until 10:44 a.m. (see (10:44 a.m.) September 11, 2001), and the battle staff at Offutt will switch to “real-world mode” once the attacks are apparent. However, even after Global Guardian is called off, the three E-4Bs will remain airborne. Also this morning, a small group of business leaders are at Offutt because of a charity fundraiser event due to take place later in the day, hosted by the multi-billionaire Warren Buffett (see (8:45 a.m.-9:03 a.m.) September 11, 2001). (Dejka 2/27/2002; Bjorkman 7/2002 pdf file; BBC 9/1/2002; Dejka 9/8/2002; Bombardier 9/8/2006 pdf file)

Timothy Keating.Timothy Keating. [Source: Department of Defense]Admiral Timothy Keating, the Navy’s director of operations in the Pentagon, is back in his fourth-floor office for a 9:00 a.m. meeting with Edmund James Hull, the US ambassador-designate to Yemen. Keating has just returned from the Navy Command Center on the Pentagon’s first floor, where he’d received his daily briefing, and where he’d seen the television reports of the first crash at the World Trade Center (see (8:48 a.m.-9:02 a.m.) September 11, 2001). Despite seeing the second plane hitting the WTC on television, Keating and Hull reportedly do not question their own safety at the Pentagon. Though it is now obvious that the US is under attack, they start discussing the upcoming first anniversary of the terrorist attack on the USS Cole (see October 12, 2000). In 2002, Keating will recall, “We were discussing the fact that the Cole attack was coming up on a year’s anniversary—those were almost our exact words at the moment the plane impacted [the Pentagon],” which happens at 9:37 a.m. But in 2006, Keating will give a different account, telling Washington Post Radio that, after seeing the second crash on TV, he understands this is an attack. In response, he will claim, he makes some phone calls and is on his way back to the Navy Command Center when the Pentagon is hit. (Peterson 1/2002; Hull 10/2005; Goldberg 9/2006 pdf file; Garamone 9/11/2006) The Command Center will be mostly destroyed in the attack, and 42 of the 50 people working in it will be killed. (Leiby 1/20/2002; Kennedy 6/2003)

Flight 175 hits the WTC South Tower. The picture was taken from a traffic helicopter.Flight 175 hits the WTC South Tower. The picture was taken from a traffic helicopter. [Source: WABC 7/ Salient Stills]Flight 175 hits the South Tower of the World Trade Center (Tower Two). Seismic records pinpoint the time at six seconds before 9:03 a.m. (rounded to 9:03 a.m.). Hijackers Marwan Alshehhi, Fayez Ahmed Banihammad, Mohand Alshehri, Hamza Alghamdi, and Ahmed Alghamdi presumably are killed instantly, and many more in the tower will die over the next few hours. (New York Times 9/12/2001; CNN 9/12/2001; CNN 9/17/2001; North American Aerospace Defense Command 9/18/2001; Cauchon 12/20/2001; Federal Emergency Management Agency 5/1/2002, pp. 1-10; Dwyer et al. 5/26/2002; Associated Press 8/21/2002; Moore and Cauchon 9/2/2002) According to the NIST report, the crash time is 9:02:59. (National Institute of Standards and Technology 9/2005, pp. 38) According to the 9/11 Commission Report, the crash time is 9:03:11. (9/11 Commission 7/24/2004, pp. 8) Millions watch the crash live on television. The plane strikes the 77th through 85th floors in the 110-story building. Approximately 100 people are killed or injured in the initial impact; 600 people in the tower eventually die. The death toll is far lower than in the North Tower because about two-thirds of the South Tower’s occupants have evacuated the building in the 17 minutes since the first tower was struck. (Cauchon 12/20/2001; National Institute of Standards and Technology 9/2005, pp. 5-9, 41) The combined death toll from the two towers is estimated at 2,819, not including the hijackers. (Associated Press 8/21/2002) The impact severs some columns on the south side of the South Tower. Each of the Twin Towers is designed as a “tube-in-tube” structure and the steel columns which support its weight are arranged around the perimeter and in the core. The plane, which is traveling at an estimated speed of around 500 mph (see October 2002-October 2005), severs 33 of the building’s 236 perimeter columns and damages another one. (National Institute of Standards and Technology 9/2005, pp. 39) The perimeter columns bear about half of the tower’s weight, so the damage to them reduces the tower’s ability to bear gravity loads by about 7.1 percent. (National Institute of Standards and Technology 9/2005, pp. 6) The actual damage to the 47 core columns is not known, as there are no photographs or videos of it, but there will be much speculation about this after 9/11. It will be suggested that some parts of the aircraft may be able to damage the core even after crashing through the exterior wall (see 8:46 a.m. September 11, 2001). (National Institute of Standards and Technology 9/2005, pp. 107) According to NIST’s base case model, five of the core columns are severed and another five suffer some damage. (National Institute of Standards & Technology 9/2005, pp. 235 pdf file) This may reduce the tower’s ability to bear loads by a further approximately 8 percent, meaning that the aircraft impact accounted for a loss of about 15 percent of the building’s strength. This damage will be cited as an event contributing to the building’s collapse after 9/11 (see October 23, 2002 and October 19, 2004). NIST’s base case estimate of damage to the North Tower’s core will be similar, even though the aircraft impact there was dissimilar (see 8:46 a.m. September 11, 2001). Flight 11 hit the North Tower’s core head on, whereas Flight 175 only hits the corner of the South Tower’s core. (National Institute of Standards and Technology 9/2005, pp. 20-23, 38-41) In addition, some of the fireproofing on the steel columns and trusses may be dislodged (see 8:46 a.m. September 11, 2001). (National Institute of Standards & Technology 9/2005, pp. xxxvi, 83 pdf file) Photographs and videos of the towers will not show the state of fireproofing inside the buildings, but the National Institute of Standards and Technology (NIST) will try to estimate the damage to fireproofing using a series of computer models. Its severe case model (see (October 2002-October 2005)) will predict that 39 of the 47 core columns are stripped of their fireproofing on one or more floors and that fireproofing is stripped from trusses covering 80,000 ft2 of floor area, the equivalent of about two floors. NIST will say that the loss of fireproofing is a major cause of the collapse (see April 5, 2005), but only performs 15 tests on fireproofing samples (see October 26, 2005). (National Institute of Standards and Technology 9/2005, pp. 41) According to NIST, less fireproofing is stripped from the North Tower (see 8:46 a.m. September 11, 2001).

Dale Watson, assistant director of the FBI’s counterterrorism division, activates the Strategic Information and Operations Center (SIOC) at FBI headquarters in Washington, DC, from where the bureau will coordinate its response to the terrorist attacks. Watson learned about the first hijacked plane crashing into the World Trade Center during a briefing in the SIOC attended by the FBI’s assistant directors and Robert Mueller, the bureau’s director (see Shortly After 8:48 a.m. September 11, 2001). Mueller and some of the other officials at the briefing, presumably including Watson, subsequently headed to the office of FBI Deputy Director Thomas Pickard. There, Mueller, Pickard, and the other officials saw the second hijacked plane crashing into the WTC on television (see 9:03 a.m. September 11, 2001). It then became clear to them that this was a terrorist attack.
Deputy Director Says the FBI Needs to Open Its Operations Center - Mueller asks Pickard what they should do in response to the incident and Pickard says they need to open the SIOC. (New Yorker 9/24/2001; 9/11 Commission 1/21/2004 pdf file) According to the US government’s Interagency Domestic Terrorism Concept of Operations Plan, “Upon determination of a credible threat,” FBI headquarters is required to activate the SIOC, “to coordinate and manage the national level support to a terrorism incident.” (US Government 1/2001) Following this protocol, Watson goes to his office and activates the SIOC for crisis mode. (New Yorker 9/24/2001)
Director Goes to the Operations Center to Manage the Crisis - Mueller and Pickard go to the SIOC to manage the FBI’s response to the attacks. Pickard isolates Mueller in a conference room, restricting access to him so he is better able to stay focused on the decisions ahead. Mueller only took over as FBI director a week ago (see September 4, 2001) and Pickard will later comment, “I was worried that there was going to be this string of people running into the room with news or questions and [Mueller] would be standing there asking them who they were.” (Kessler 2002, pp. 420; Graff 2011, pp. 314-316) Meanwhile, a live communications link is established that allows them to listen in as Pentagon and FAA air traffic controllers track suspicious aircraft. (Cloud, Cohen, and Boston 10/5/2001)
Many Other Officials Go to the Operations Center - Other senior officials and FBI agents also begin pouring into the center, along with representatives from numerous other government agencies, including the CIA, the Defense Intelligence Agency, the FAA, the NSA, and the Secret Service. Assistant Attorney General Michael Chertoff will head to the center, as will Attorney General John Ashcroft, who arrives there early in the afternoon (see (Between 1:00 p.m. and 2:00 p.m.) September 11, 2001). The SIOC will become “the place to be to get information and so everyone wanted to be there,” Ashcroft will comment. (Kessler 2002, pp. 5, 421; 9/11 Commission 12/17/2003 pdf file)
Center Is Designed for Dealing with Crises - The SIOC, which opened in 1998 and cost $20 million to build, covers 40,000 square feet on the fifth floor of the FBI headquarters building. (CNN 11/20/1998) It is “a heavily fortified cluster of offices surrounded by video screens and banks of computer terminals,” according to the New York Times. (Shenon and Johnston 11/2/2001) It can function as a 24-hour watch post, a crisis management center, and an information processing center. (Federal Bureau of Investigation 1/18/2004) It operates around the clock, with at least eight staffers on duty at any one time. It is capable of managing up to five crises at a time and is designed to accommodate up to 450 members of staff during major emergencies. (CNN 11/20/1998; New Yorker 9/24/2001)
Center Is Built to Survive Attacks - The center is fortified so those in it can survive a bombing or other kind of attack. (Shenon and Johnston 11/2/2001) It has no windows to the street outside and is shielded to prevent electronic signals from entering or leaving it. (CNN 11/20/1998; Kessler 2002, pp. 421) Its 225 computer terminals have access to three types of local area networks: the regular FBI network that can connect to the networks of outside agencies; a classified network that operates at the top-secret level; and an even more highly classified Special Compartmented Information network. (McGee 10/14/2001; Federal Bureau of Investigation 1/18/2004) The many computers and video screens in the center can display broadcasts from US television channels and also TV channels from other countries. (CNN 11/20/1998)
Center Will Become the 'Nerve Center' of the FBI's Investigation - By the end of the week, the SIOC will be “the headquarters of the government’s response” to today’s attacks, according to journalist and author Garrett Graff. As many as 500 people from 56 different agencies will be working in it. (Kessler 2002, pp. 421; Baker 7/1/2002; Graff 2011, pp. 317) It will become “the nerve center” of the FBI’s investigation of the attacks, according to the Wall Street Journal. (Cloud, Cohen, and Boston 10/5/2001)

In the lobby of the north WTC tower, just after the South Tower is hit, Fire Commissioner Thomas Von Essen speaks briefly to Fire Chief Ray Downey. According to Von Essen, Downey—who is a highly respected expert on building collapses—says to him, “You know, these buildings can collapse.” Von Essen later recalls, “He just said it in passing, not that these buildings will collapse in 40 minutes and we have to get everybody out of here, or not that they’ll collapse by tomorrow, or not that they necessarily will collapse at all. Just that they can collapse.” (Fink and Mathias 2002, pp. 229; 9/11 Commission 5/18/2004) But other firefighters do not appear to have shared this concern. According to the National Institute of Standards and Technology (NIST), the Fire Department command officers who are planning for operations inside the Twin Towers expect that there will “be localized collapse conditions on the damaged fire floors,” but do “not expect that there [will] be any massive collapse conditions or complete building collapse.” At the end of its three-year investigation of the WTC collapses, NIST will report, “No one interviewed indicated that they thought that the buildings would completely collapse.” (National Institute of Standards and Technology 9/2005, pp. 72 and 75-76) In fact, Deputy Fire Commissioner Lynn Tierney will meet up with Downey and others—including Von Essen—slightly later, on the south lawn of the WTC complex, where a new command center is set up. At that time, according to Tierney, Downey will only be concerned that the 360-foot antenna atop the North Tower will fall, and “No one ever thought the towers were going to come down.” (Wereschagin 9/11/2006) However, shortly before the first tower comes down, EMT Richard Zarrillo will be asked to relay a message to some senior firefighters that the mayor’s Office of Emergency Management “says the buildings are going to collapse” (see (Before 9:59 a.m.) September 11, 2001). And later in the day, Mayor Giuliani will recount that around the same time, he had been told “that the World Trade Center was going to collapse” (see (Before 9:59 a.m.) September 11, 2001). The 9/11 Commission will state, “The best estimate of one senior [fire] chief, provided to the chief of the department sometime between 9:25 and 9:45, was that there might be a danger of collapse [of the South Tower] in a few hours, and therefore units probably should not ascend above floors in the sixties.” The Commission does not state, however, whether this fire chief was referring to a total building collapse or just a localized collapse. (9/11 Commission 5/19/2004) Ray Downey is killed when the second tower collapses at 10:28 a.m. (Dwyer and O'Donnell 9/9/2005)

NEADS commander Robert Marr.NEADS commander Robert Marr. [Source: Dick Blume]Numerous reports incorrectly claiming that aircraft have been hijacked are received while the terrorist attacks are taking place and into the afternoon. (Code One Magazine 1/2002; Baker 3/31/2005; Graff 9/9/2016) There are “multiple erroneous reports of hijacked aircraft” during the morning, according to the 9/11 Commission Report. (9/11 Commission 7/24/2004, pp. 28) At around 9:09 a.m., the FAA Command Center reports that 11 aircraft are either not communicating with FAA facilities or flying unexpected routes. (Scott 6/3/2002) Major General Larry Arnold, the commander of the Continental United States NORAD Region, will later claim that during the “four-hour ordeal” of the attacks, a total of 21 planes are identified as possible hijackings. (Filson 2002; Code One Magazine 1/2002; Filson 2003, pp. 71) Colonel Robert Marr, the battle commander at NORAD’s Northeast Air Defense Sector (NEADS), will say, “At one time I was told that across the nation there were some 29 different reports of hijackings.” (Baker 3/31/2005) Secret Service agent Dave Wilkinson, who travels with President Bush on Air Force One after it leaves Sarasota, Florida (see 9:54 a.m. September 11, 2001), will recall that by the time the plane reaches Offutt Air Force Base in Nebraska, at 2:50 p.m. (see 2:50 p.m. September 11, 2001), “there were like 15 to 20 planes still unaccounted for” nationwide. “For everything we knew, they were all hijacked,” he will say. (Graff 9/9/2016) Officials will claim that these false reports cause considerable confusion. Arnold will recall that particularly during the time between the Pentagon being hit at, 9:37 a.m., and Flight 93 going down, at around 10:03 a.m., “a number of aircraft are being called possibly hijacked.… There was a lot of confusion, as you can imagine.” (Filson 2003, pp. 71-73) He will say: “We were receiving many reports of hijacked aircraft. When we received those calls, we might not know from where the aircraft had departed. We also didn’t know the location of the airplane.” (Code One Magazine 1/2002) Marr will comment: “There were a number of false reports out there. What was valid? What was a guess? We just didn’t know.” (Filson 2003, pp. 73) Assistant Secretary of Defense for Public Affairs Victoria Clarke, who is in the Pentagon during the attacks and for most of the rest of the day, will recall: “There were lots of false signals out there. There were false hijack squawks, and a great part of the challenge was sorting through what was a legitimate threat and what wasn’t.” (CNN 6/17/2004; Clarke 2006, pp. 215-231)

Brian Clark.Brian Clark. [Source: CTV]Brian Clark, the executive vice president of brokerage firm Euro Brokers, was on the 84th floor of the South Tower, where his firm’s offices are, when Flight 175 crashed into it. He had headed out, going down Stairway A, which is the only staircase in the tower that remains intact from top to bottom, and was soon joined by Stanley Praimnath, who also works in the South Tower. They reach a point that Clark later guesses to have been around the 77th or 78th floor, where the stairway walls are cracked, allowing them to look through. This would be around the lower end of the floors where the plane impacted. However, Clark sees no large fire. He later says, “[Y]ou could look through the cracks and see flames. They were just quietly licking up, not a roaring inferno. And there was some smoke there, but again I think the stairs were pressurized, pushing the air out so we had less smoke in the stairway than you might imagine.” (BBC 3/7/2002; New York Times 5/26/2002; Clark 9/6/2002; 9/11 Commission 5/18/2004) This apparently contradicts later claims that the tower was subjected to “extreme fires” prior to its collapse. (Lipton 10/20/2004) Firefighter Orio Palmer will make it up to this level of the tower later on, and also report only finding small fires there (see 9:52 a.m. September 11, 2001). Clark and Praimnath continue down the stairs and make it out just minutes before the collapse. They are two of only four people who were at or above the impact zone after Flight 175 hit, who are able to escape from the South Tower. (Okwu 9/9/2002) A further 14 people are able to get out of the building from its 78th floor, which is the lower part of the crash zone. (Dwyer and Flynn 2005, pp. 255)

The jet fuel that spilled from Flight 175 when it hit the South Tower (see 9:03 a.m. September 11, 2001) has mostly burned up by this time. The National Institute of Standards and Technology (NIST), which later investigates the collapses, will say the “initial jet fuel fires themselves lasted at most a few minutes.” (National Institute of Standards and Technology 9/2005, pp. 183) Engineering professor Forman Williams will say the jet fuel “burned for maybe 10 minutes.” (Chertoff et al. 3/2005) Flight 175, a Boeing 767, had a capacity of 23,980 gallons, but was only carrying about 9,100 gallons of fuel when it hit the WTC. NIST will estimate that less than 1,500 gallons were consumed in a fireball inside the tower and 910 to 2,275 gallons were consumed in the fireballs outside the building. Approximately 6,100 gallons therefore splashed onto the office furnishings and started fires on various floors. However, after the jet fuel is used up, office fires burn until the building collapses. NIST will calculate that there were about four pounds per square foot of combustibles in the office space, or about 60 tons per floor. Offices in the WTC actually had fewer combustibles than other similar spaces due to the small number of interior walls and limited bookshelf space. NIST will later find that only three of sixteen perimeter columns it recovers reached a temperature of 250°C and neither of the two core columns it retrieves reached this temperature. NIST will also find that none of the samples it acquires reached a temperature above 600°C (see August 27, 2003). While steel does not melt until its temperature is about 1,600°C, it may begin to lose significant strength at over 500°C. (National Institute of Standards and Technology 9/2005, pp. 29, 38, 42, 77) The jet fuel also burned up in the North Tower about 10 minutes after it was hit (see 8:57 a.m. September 11, 2001). When a group of firefighters reach the bottom impact floor in the South Tower just before collapse, they only find two isolated fires (see 9:52 a.m. September 11, 2001).

According to his own account, counterterrorism “tsar” Richard Clarke, started a video teleconference from the White House’s Secure Video Conferencing Center, next to the Situation Room, at around 9:10 a.m.(see (9:10 a.m.) September 11, 2001). However, the 9/11 Commission says that logs indicate this conference beginning 15 minutes later than this. Included in the conference are the FBI, the CIA, the FAA, the departments of State, Justice, and Defense, and the White House shelter. The FAA and CIA join at 9:40 a.m. The 9/11 Commission says, “It is not clear to us that the video teleconference was fully under way before 9:37, when the Pentagon was struck.” Furthermore, it states: “We do not know who from Defense participated, but we know that in the first hour none of the personnel involved in managing the crisis did. And none of the information conveyed in the White House video teleconference, at least in the first hour, was being passed to the NMCC [in the Pentagon].” Clarke’s video teleconference is not connected into the area of the NMCC from where the crisis is being managed. Consequently, “the director of the operations team-who was on the phone with NORAD-did not have the benefit of information being shared on the video teleconference.” And, “when the Secretary [of Defense Rumsfeld] and Vice Chairman [of the Joint Chiefs of Staff Myers] later participated in the White House video teleconference, they were necessarily absent from the NMCC and unable to provide guidance to the operations team.” Clarke, however, gives a specific recollection of Myers speaking over video at 9:28, which is seemingly at odds with the 9/11 Commission’s account (see 9:28 a.m. September 11, 2001). One witness later recalls: “[It] was almost like there were parallel decision-making processes going on; one was a voice conference orchestrated by the NMCC… and then there was the [White House video teleconference].… [I]n my mind they were competing venues for command and control and decision-making.” (9/11 Commission 7/24/2004)

According to his own account, during a video conference with top officials that he is directing, counterterrorism “tsar” Richard Clarke asks acting Joint Chiefs of Staff Chairman Richard Myers, “I assume NORAD has scrambled fighters and AWACS. How many? Where?” Myers, who is at the Pentagon, replies, “Not a pretty picture, Dick. We are in the middle of Vigilant Warrior, a NORAD exercise, but… Otis has launched two birds toward New York. Langley is trying to get two up now [toward Washington]. The AWACS are at Tinker and not on alert.” Vigilant Warrior may be a mistaken reference to either the on-going war game Vigilant Guardian, or perhaps another exercise called Amalgam Warrior (see 9:28 a.m. September 11, 2001). Otis Air National Guard Base is in Massachusetts, 188 miles east of New York City; Langley is in Virginia, 129 miles south of Washington; Tinker Air Force Base is in Oklahoma. Clarke asks, “Okay, how long to CAP [combat air patrol] over DC?” Myers replies, “Fast as we can. Fifteen minutes?” (Clarke 2004, pp. 5) The first fighters don’t reach Washington until perhaps more than 30 minutes later (see (Between 9:49 a.m. and 11:00 a.m.) September 11, 2001). However, this account—or at least the time Clarke alleges the conversation occurs—is contradicted by Myers himself and Senator Max Cleland (D-GA). Myers claims he has been at a meeting on Capitol Hill with Cleland since about 9:00 a.m., and does not arrive back at the Pentagon until after it is hit, which is at 9:37 a.m. (Rhem 10/23/2001; Myers 9/11/2002; CNN 4/15/2003; Garamone 9/8/2006) Cleland confirms the existence of this meeting, and claims that Myers is with him until around the time of the Pentagon attack. (CNN 11/20/2001; Baxter and Galloway 6/16/2003) (There are, though, some inconsistencies in Myers and Cleland’s accounts of this period—see (Shortly After 9:03 a.m.) September 11, 2001).

Counterterrorism “tsar” Richard Clarke, who is in the White House Situation Room, instructs that US embassies overseas be closed and that US military bases raise their alert level. According to his own recollection, just after he has spoken to the acting Chairman of the Joint Chiefs of Staff Richard Myers (see 9:28 a.m. September 11, 2001), Clarke is thinking about the simultaneous attacks on the US embassies in Kenya and Tanzania in 1998 (see 10:35-10:39 a.m., August 7, 1998). As he describes, “There was the possibility now of multiple simultaneous attacks in several countries.” He therefore issues instructions to the State Department and the Department of Defense: “We have to assume there will be simultaneous attacks on us overseas. We need to close the embassies. Move [Department of Defense] bases to combat Threatcon.” (Clarke 2004, pp. 5-6) (“Threatcon” is short for “terrorist threat condition.” (Suellentrop 9/12/2001) ) According to CNN, all US military forces will be ordered to the highest alert level at 10:10 a.m. (see (Between 10:10 a.m. and 10:35 a.m.) September 11, 2001). (CNN 9/4/2002) But the 9/11 Commission Report will state that Secretary of Defense Donald Rumsfeld only orders the US armed forces to Defcon 3, an increased state of readiness, at 10:43 a.m. (see (10:43 a.m.-10:52 a.m.) September 11, 2001). (9/11 Commission 7/24/2004, pp. 326 and 554) The State Department will tell US embassies to make the decision whether to close based on their own local security requirements. Around 50 US embassies or consulates around the world will therefore close, though at what time they do so is unstated. (US Department of State 9/12/2001)

President Bush trying to use a cell phone as his motorcade nears the Sarasota airport.President Bush trying to use a cell phone as his motorcade nears the Sarasota airport. [Source: Associated Press]President Bush has difficulty communicating with colleagues in Washington, DC, while he is being driven to Sarasota-Bradenton International Airport. (9/11 Commission 6/17/2004; Canadian Broadcasting Corporation 9/10/2006) Bush left the Emma E. Booker Elementary School in Sarasota, Florida, at around 9:35 a.m. to be driven to Air Force One (see (9:34 a.m.) September 11, 2001). (Langley 12/16/2001; Bloomberg 6/17/2004) While he is in his limousine, he tries calling colleagues at the White House over a secure telephone line, but all the secure lines are down. He ends up trying to call Washington using a borrowed cell phone. Even this doesn’t work, according to the Canadian Broadcasting Corporation. (9/11 Commission 6/17/2004; Canadian Broadcasting Corporation 9/10/2006) However, he talks with National Security Adviser Condoleezza Rice around this time, which means he is able to make at least one call (see (Between 9:38 a.m. and 9:43 a.m.) September 11, 2001 and (9:45 a.m.) September 11, 2001). (Bush 2010, pp. 128) Dave Wilkinson, assistant special agent in charge of the presidential protection division, will later comment on the difficulties Bush and his entourage have communicating with Washington today, saying, “Every kind of communication… was challenged” and the “communications network did not hold up.” (Graff 9/9/2016) Lee Hamilton, vice chairman of the 9/11 Commission, will claim that Bush had difficulty communicating with Washington while he was being driven to the airport because members of his entourage all tried calling the capital at the same time after leaving the school, thereby causing a “communication jam.” However, the communication problems will continue after Bush takes off from Sarasota on Air Force One (see (9:54 a.m.-2:50 p.m.) September 11, 2001). (9/11 Commission 6/17/2004; Canadian Broadcasting Corporation 9/10/2006) The president’s difficulty reaching his colleagues in Washington during the drive to the airport is particularly notable since, just a few months ago, Bush instructed Joseph Hagin, his deputy chief of staff for operations, to promptly ensure that he is always able to make phone calls, after he had trouble making a call from his limousine (see Spring 2001). Hagin has apparently not yet fixed the problem. (Ambinder 4/11/2011)

At some time after the second attack in New York, Richard Myers, the acting chairman of the Joint Chiefs of Staff, receives a call from NORAD Commander Ralph Eberhart. According to his own account, Myers is on Capitol Hill, where he has been meeting with Senator Max Cleland (D-GA). Apparently soon after he leaves this meeting, his military aide, Army Captain Chris Donahue, hands him a cell phone on which Eberhart is calling. Myers will later comment, “In this emergency, I had to forgo the luxury of a secure encrypted red switch phone and use Donahue’s cell.” Myers will recall that Eberhart “said, you know, we’ve got several hijack codes, meaning that the transponders in the aircraft are talking to the ground, and they’re saying we’re under, we’re being hijacked, several hijack codes in the system, and we’re responding with, with fighter aircraft.” (Rhem 10/23/2001; Myers 9/11/2002; Myers 2009, pp. 8-9) (However, none of the pilots of the four hijacked flights this morning keyed the emergency four-digit code that would indicate a hijacking into their plane’s transponder (see (8:13 a.m.-9:28 a.m.) September 11, 2001). (CNN 9/11/2001) It is therefore unclear what “hijack codes” Eberhart is referring to.) Eberhart also tells Myers, “The decision I’m going to make is, we’re going to land everybody, and we’ll sort it out when we get them on the ground.” (Myers 6/29/2006) He is presumably referring to a plan called SCATANA, which clears the skies and gives the military control over US airspace. However, Eberhart does not implement this until around 11:00 a.m. (see (11:00 a.m.) September 11, 2001). (9/11 Commission 6/17/2004) It is unclear exactly when this call takes place, but it appears to be just before the time the Pentagon is hit, or just before Myers is informed of the Pentagon attack. (Myers 9/11/2002; 9/11 Commission 6/17/2004 pdf file; 9/11 Commission 6/17/2004; Myers 6/29/2006; Garamone 9/8/2006) In his 2009 memoirs, Myers will place it after he is informed of the second attack on the World Trade Center (see (Shortly After 9:03 a.m.) September 11, 2001), but not give a specific time. (Myers 2009, pp. 8-9) Cleland will confirm that Myers meets with him on this morning, and is with him up to the time of the Pentagon attack, or shortly before. (US Congress 9/13/2001; CNN 11/20/2001; Baxter and Galloway 6/16/2003) However, according to counterterrorism “tsar” Richard Clarke, Myers is back at the Pentagon speaking over a video conference around 10 minutes before the Pentagon is struck (see 9:28 a.m. September 11, 2001). (Clarke 2004, pp. 5)

The J. Edgar Hoover Building.The J. Edgar Hoover Building. [Source: FBI]Nonessential employees are evacuated from the FBI headquarters in Washington, DC. (New Yorker 9/24/2001; Kessler 2002, pp. 421) The FBI headquarters is located in the J. Edgar Hoover Building on Pennsylvania Avenue, between Ninth and Tenth Streets, six blocks away from the White House. The building is seven stories high along Pennsylvania Avenue and rises to 11 stories at the rear. (Kessler 2007, pp. 15; US Government Accountability Office 11/2011, pp. 6 pdf file; Associated Press 12/10/2012; Tonic and Escobar 10/6/2016)
Headquarters Is Evacuated after the Pentagon Attack - The evacuation apparently takes place shortly after 9:37 a.m., when the Pentagon was hit (see 9:37 a.m. September 11, 2001). Denise Smith, a forensic scientist, is at work in a laboratory in the Hoover Building when she and her colleagues learn of the attacks on the World Trade Center. “Then, all of a sudden, we could see flames and smoke coming from the Pentagon,” she will later recall. “Seconds later,” according to the Baraboo News Republic, “everyone in the building was told to evacuate.” (Zagorski 9/10/2011) Author Cindi McMenamin will write that her brother Dan, who is working at FBI headquarters this morning, and his colleagues “immediately evacuated” after “getting word that the Pentagon had been hit.” (McMenamin 2012, pp. 64) It apparently takes a considerable time to get everyone away from the building. “The backup to leave the FBI’s underground garage was half an hour,” according to journalist and author Ronald Kessler. (Kessler 2002, pp. 421)
Headquarters Is Feared to Be a Terrorist Target - The headquarters is apparently evacuated due to fears that it may be the target of a terrorist attack. “Assuming that FBI headquarters would be the next target, nonessential employees were being evacuated from the J. Edgar Hoover Building,” Kessler will describe. (Kessler 2007, pp. 15) McMenamin will write that her brother and his colleagues evacuate “as they guessed their building—and any other federal building—could be next.” (McMenamin 2012, pp. 64) Attorney General John Ashcroft, who will arrive at FBI headquarters early this afternoon (see (Between 1:00 p.m. and 2:00 p.m.) September 11, 2001), will state that sometime before his arrival it had been thought “that one of the [hijacked] planes might be headed for the FBI headquarters building.” (9/11 Commission 12/17/2003 pdf file) Many FBI agents and senior FBI officials who remain in the headquarters work from the Strategic Information and Operations Center (see (Shortly After 9:03 a.m.) September 11, 2001). (McGee 10/14/2001; Kessler 2002, pp. 5) The center, on the building’s fifth floor, is fortified so its occupants can survive a bombing or other kind of attack. (Shenon and Johnston 11/2/2001) Other security measures are also taken around this time. Police block off Ninth and Tenth Streets alongside the Hoover Building. Bomb-sniffing dogs and FBI police officers armed with submachine guns then patrol the perimeter around the building. (Kessler 2002, pp. 421)

Alice Hoglan, the mother of Mark Bingham, a passenger on Flight 93, informs the FBI that her son has just phoned her from the plane, and then calls Bingham’s cell phone and leaves two voicemail messages. (Federal Bureau of Investigation 9/17/2001; Barrett 2002, pp. 157-158) Alice Hoglan is currently staying at the home of her brother, Vaughn Hoglan, and his wife in Saratoga, California. (Longman 2002, pp. 129; Ganahl 9/10/2003) Bingham has just called her and told her his flight was taken over by three men who said they had a bomb, but the call got broken off after less than three minutes (see (9:37 a.m.) September 11, 2001). (Federal Bureau of Investigation 9/11/2001; 9/11 Commission 5/13/2004 pdf file; 9/11 Commission 8/26/2004, pp. 41, 99)
Bingham's Mother Realizes Flight 93 Will Likely Crash - No one in the Hoglan household was aware of the terrorist attacks in New York and at the Pentagon. But after the call from Bingham ends, Vaughn Hoglan switches on the television to see if there is any news about Flight 93 and the family sees, for the first time, the recorded footage of Flight 175 crashing into the World Trade Center (see 9:03 a.m. September 11, 2001). (BBC 12/2001; Barrett 2002, pp. 157) Alice Hoglan then realizes the hijacking of Flight 93 is part of a “grand and ugly scheme,” and that her son’s plane will likely crash, too. (Yun 1/28/2005; Sulek 9/10/2011)
Bingham's Mother Tells the FBI about the Hijacking - Being a flight attendant with United Airlines, she calls her airline to ask about her son’s plane. (Sanchez 8/25/2011) However, she will later recall, all she gets is a recorded message, which states, “United Flight 93 left Newark at 8:01 a.m. and will arrive San Francisco, Gate 82, at 11:19 a.m.” (BBC 12/2001) She also calls 9-1-1 to report what has happened. She is put through to the San Francisco division of the FBI and speaks to an agent there. (Federal Bureau of Investigation 9/17/2001) The agent asks her a series of questions about the hijackers on Flight 93, but she is unable to answer them.
Bingham's Mother Leaves Messages for Her Son - Alice Hoglan then tries calling her son twice on his cell phone, intending to let him know the full scale of the attack that his plane’s hijacking is part of. On both occasions, she has to leave messages on his voicemail. She makes the first call at 9:54 a.m. (Because she is flustered, she miscalculates the East Coast time by an hour during the call and also mistakenly says Flight 93 might be used as a “target” rather than as a “weapon.”) She says: “Mark, this is your mom. It’s 10:54 a.m. [Eastern Time]. The news is that it’s been hijacked by terrorists. They are planning to probably use the plane as a target to hit some site on the ground. So, if you possibly can, try to overpower these guys if you can, ‘cause they will probably use the plane as a target. I would say go ahead and do everything you can to overpower them, because they’re hellbent. Try to call me back if you can. You know the number here. Okay, I love you sweetie. Bye.” A minute or so later she calls Bingham’s cell phone again and leaves a second, similar message. Among other things, she urges her son to “group some people and perhaps do the best you can to get control of [the plane].” (Barrett 2002, pp. 157-158; Sulek 9/10/2011; McMillan 2014, pp. 122) Bingham will never receive these messages. (ABC News 3/30/2002) His plane will crash in a field in Pennsylvania at 10:03 a.m. (see (10:03 a.m.-10:10 a.m.) September 11, 2001 and (10:06 a.m.) September 11, 2001). (9/11 Commission 7/24/2004, pp. 14, 30)

Bush boards Air Force One in Sarasota, Florida, waving to people below as if the day were like any other.Bush boards Air Force One in Sarasota, Florida, waving to people below as if the day were like any other. [Source: Agence France-Presse]President Bush and his entourage arrive at Sarasota-Bradenton International Airport, where Air Force One is waiting, and Bush hurriedly gets onto his plane. (BBC 9/1/2002; 9/11 Commission 7/24/2004, pp. 39) Bush left the Emma E. Booker Elementary School in Sarasota, Florida, at around 9:35 a.m. to be driven to Air Force One (see (9:34 a.m.) September 11, 2001). (Langley 12/16/2001; Bloomberg 6/17/2004)
Limousine Stops Right by Air Force One - His limousine now speeds past the airport’s main entrance, goes north, and veers down a tiny road leading to the airport, ignoring a sign that states, “No Airport Access.” It then passes through a small, unmarked gate in a chain-link fence and races across the tarmac toward Air Force One. It swings around the plane’s tail and stops behind the left wing. (Sammon 2002, pp. 98-99) The motorcade arrives at the airport between 9:42 a.m. and 9:45 a.m., according to the 9/11 Commission Report. (9/11 Commission 7/24/2004, pp. 39) According to journalist and author Bill Sammon, Bush’s limousine reaches the airport at 9:43 a.m. (Sammon 2002, pp. 99; Sammon 10/8/2002)
Plane's Engines Are Already Running - Colonel Mark Tillman, the pilot of Air Force One, started two of the plane’s four engines while Bush was on his way to the airport. White House chief of staff Andrew Card will later comment that he is “struck that the engines on Air Force One [are] running” when the motorcade reaches the airport, since this is “normally a protocol no-no.” (Tillman 9/11/2011; Graff 9/9/2016) “Usually you don’t start the engine until the president is already on the plane,” he will say. (BBC 9/9/2011)
President Usually Takes His Time Saying Goodbye - Normally, when his motorcade arrives at Air Force One, the president “emerges from the limo, waves to the crowd behind barricades, thanks hosts who have accompanied him, and shakes hands with the airport personnel and guests who’ve come to see him off,” Karl Rove, Bush’s senior adviser, will write. The president then “walks alone up the steps to Air Force One at a leisurely pace, stopping to wave again to the people on the tarmac.” The other people in the motorcade usually only start to get on board once he is on the plane. (Rove 2010, pp. 252)
Bush Hurries up the Stairs onto Air Force One - Today, though, the Secret Service wants to get the president onto Air Force One as quickly as possible. (Graff 9/9/2016) Bush therefore walks briskly up the long mobile staircase behind the left wing. (Sammon 2002, pp. 99; Walsh 2003, pp. 207) He is “just trucking up the stairs” without his usual “Texas swagger,” Tillman will describe. (Graff 9/9/2016) He does find time, however, to pause at the doorway to wave to photographers before entering the plane. (Martin 7/4/2004) Once he is on board, he goes to his private cabin near the front of the aircraft. A Secret Service agent tells him, “Mr. President, we need you to get seated as soon as possible.” Bush then straps himself in, ready for takeoff. (Woodward 2002, pp. 16)
Chief of Staff Is Frustrated by the Passengers Delaying Takeoff - Meanwhile, everyone who is traveling on Air Force One apart from Bush and his senior staff boards the plane through its back stairs. But before doing so they are subjected to a strict security check (see (9:45 a.m.-9:53 a.m.) September 11, 2001). (Sammon 2002, pp. 99; Graff 9/9/2016) Card becomes frustrated that takeoff is being delayed due to the time it takes to get so many passengers onto the plane. (Card 8/16/2002; Adair and Hegarty 9/8/2002) Air Force One will take off unusually quickly once all the passengers are on board. (Keil 9/2004; Graff 9/9/2016) It usually takes another 15 minutes after everyone has boarded for the passengers to get seated, the doors to be closed, and the engines to power up, according to Rove. (Rove 2010, pp. 252) But today Air Force One will take off about 10 minutes after Bush’s motorcade reaches the airport, at around 9:55 a.m. (see 9:54 a.m. September 11, 2001). (Balz and Woodward 1/27/2002; 9/11 Commission 7/24/2004, pp. 39)

At some point after the White House is ordered to evacuate and while Air Force One is preparing to take off in Florida, counterterrorism “tsar” Richard Clarke activates the Continuity of Government (COG) plan. The coordinator for Continuity of Government has joined Clarke in the White House Situation Room. Clarke asks, “How do I activate COG?” Recalling this conversation, he will later comment, “In the exercises we had done, the person playing the president had always given that order.” But the coordinator replies, “You tell me to do it.” Soon after, Clarke instructs him, “Go.” (Clarke 2004, pp. 8)
First Time COG Plan Activated - The Continuity of Government plan, which dates back to the Reagan administration, had originally prepared to set up a new leadership for the US in the event of a nuclear war. This is apparently the first time it has ever been put into effect. Clarke will recall, “Every federal agency was ordered… to activate an alternative command post, an alternative headquarters outside of Washington, DC, and to staff it as soon as possible.” Cabinet officers are dispatched around the country, and people in Congress are taken to alternative locations.
Clarke Regularly Particiated in COG Exercises - Since the 1980s, Clarke has in fact been a regular participant in secret COG exercises that rehearsed this plan (see (1984-2004)). (Kurtz 4/7/2004; ABC News 4/25/2004) Vice President Dick Cheney and Secretary of Defense Donald Rumsfeld also participated (see 1981-1992). (Mann 3/2004) Kenneth Duberstein, formerly President Reagan’s White House chief of staff, who took part in the exercises as well, will recall: “I said to myself, as we proceeded through the day [of 9/11], ‘It’s working.’ All those days of patriotic duty were coming back and they were working.” According to ABC News, “If executive branch leaders and large numbers of congressmen had been killed in an attack on the United States, the plan could have gone further, officials suggest, perhaps even with non-elected leaders of the United States taking control and declaring martial law.” (ABC News 4/25/2004) According to a White House timeline of the events of 9/11, it is in fact Cheney that “orders implementation of Continuity of Government and Continuity of Operations procedures,” at 9:55 a.m., although, according to the Washington Post, Cheney only “officially implemented the emergency Continuity of Government orders,” rather than activating the plan. (White House 2001; Balz and Woodward 1/27/2002)

A fighter and helicopter both fly directly above the Pentagon on 9/11 on the morning of 9/11. Exact time is unknown.A fighter and helicopter both fly directly above the Pentagon on 9/11 on the morning of 9/11. Exact time is unknown. [Source: Agence France-Presse]The three F-16s scrambled from Langley Air Force Base, Virginia, at 9:30 a.m. finally reach Washington and the burning Pentagon. The 129 mile distance could theoretically have been covered by the fighters in six minutes, but they’ve taken a wide detour over the ocean (see 9:30 a.m.-9:37 a.m. September 11, 2001). The exact time they arrive is unclear. An early timeline laid out to CNN by senior Defense Department officials will claim they arrive as early as 9:49 a.m., but the 9/11 Commission later claims they only establish “a combat air patrol (CAP) over Washington” at “approximately 10:00 a.m.” (CBS News 9/14/2001; CNN 9/17/2001; North American Aerospace Defense Command 9/18/2001; 9/11 Commission 8/26/2004, pp. 34)
Conflicting Press Accounts - Press accounts of when the first fighters reach Washington are highly contradictory. Early news accounts describe fighters arriving from Andrews Air Force Base, not Langley, “within minutes,” “a few moments,” or “just moments” after the Pentagon crash. (McAllister 9/11/2001; Wastell and Jacobson 9/16/2001; ABC News 9/11/2002) Other newspaper accounts inaccurately deny that fighters from Andrews are deployed (Weisman 9/16/2001) , and some deny Andrews even has fighters available. (Stone 9/16/2001) Defense officials will initially claim, “There were no military planes in the skies over Washington until 15 to 20 minutes after the Pentagon was hit”—in other words, 9:53 a.m. to 9:58 a.m. (Seattle Post-Intelligencer 9/14/2001) But an ABC News report will suggest that by around 10:00 a.m., “Dozens of fighters are buzzing in the sky” over Washington. (ABC News 9/11/2002)
Fighter Jets Don't Arrive until Later? - In contrast, the New York Times reports: “In the White House Situation Room and at the Pentagon, the response seemed agonizingly slow. One military official recalls hearing words to the effect of, ‘Where are the planes?’” The Pentagon will insist it had air cover over its own building by 10 a.m. However, numerous witnesses on the ground, including a reporter for the New York Times who is headed toward the building, will say they did not see any fighters until around 10:40 a.m., or “closer to 11” (see (10:40 a.m.) September 11, 2001). (Sanger and van Natta 9/16/2001; Creed and Newman 2008, pp. 130-131) According to some accounts, the plane that flies over the Pentagon at that time is Major Billy Hutchison’s F-16, launched from Andrews Air Force Base. (Filson 2003, pp. 81-82; Spencer 2008, pp. 235-236) NORAD will initially claim the Langley fighters were about 105 miles from the Pentagon when it was hit at 9:37, and the 9/11 Commission will later claim they were 150 miles away (see 9:37 a.m. September 11, 2001). (North American Aerospace Defense Command 9/18/2001; 9/11 Commission 7/24/2004, pp. 27)

Andy Studdert, United Airlines’ chief operating officer, tries to devise a plan on how a non-pilot could land a Boeing 757, in case the passengers and crew on Flight 93 are able to retake control of their plane from its hijackers. (Center for Values-Driven Leadership 4/23/2012) At around 9:35 a.m., a flight attendant, later determined to be Sandy Bradshaw, called the United Airlines maintenance office in San Francisco, California, from Flight 93 and reported that her plane had been hijacked (see 9:35 a.m. September 11, 2001). (9/11 Commission 8/26/2004, pp. 40; United States of America v. Zacarias Moussaoui, a/k/a Shaqil, a/k/a Abu Khalid al Sahrawi, Defendant. 4/11/2006 pdf file) Sometime between 9:45 a.m. and 9:50 a.m., the maintenance office called Rich Miles, a manager working in the crisis center at United Airlines’ headquarters, near Chicago, and told him about Bradshaw’s call. Miles immediately passed on the information to others in the crisis center. (9/11 Commission 11/21/2003 pdf file; 9/11 Commission 8/26/2004, pp. 43)
Manager and Pilots Discuss How Flight 93 Might Be Landed - The information about Bradshaw’s call apparently prompts Studdert to start developing a plan on how Flight 93 might be landed if its passengers and crew are able to regain control of the aircraft from the hijackers. After he learns about the call, he will later describe, “My mind immediately said, ‘Okay, so if they’re successful, I gotta land them.’” He therefore thinks, “I gotta get some guys working on a protocol on how a non-pilot can land a 757.” He grabs a couple of the airline’s chief pilots who are in the crisis center with him and says to them: “Guys, we may get this plane back. Which one of the flight attendants do you wanna have land this thing?” Studdert will recall that he and the chief pilots then work “on a protocol, which would work as a, what’s called a Cat III [category three] airplane, which means it could land itself if pointed to the right airport.” However, a few minutes later, Studdert and the chief pilots find out that Flight 93 has crashed and so have to abandon their plan. (Center for Values-Driven Leadership 4/23/2012) (Flight 93 reportedly crashes at 10:03 a.m. (see (10:03 a.m.-10:10 a.m.) September 11, 2001 and (10:06 a.m.) September 11, 2001) and by 10:15 a.m., according to the 9/11 Commission, personnel at United Airlines’ headquarters have “confirmed that an aircraft had crashed” in Pennsylvania and “believed that this was Flight 93.” Studdert is therefore presumably alerted to the crash shortly after it occurs. (9/11 Commission 8/26/2004, pp. 46-47) )
Manager Claims His Airline Was Told about the Plan to Take Back Flight 93 - According to Studdert, Bradshaw told the United Airlines maintenance office in San Francisco that “the crew [of Flight 93] had been killed and that the passengers and the… remaining crew were gonna try to take the flight back.” This is presumably why he works on a plan for how a non-pilot might land the plane. (Center for Values-Driven Leadership 4/23/2012) However, the two employees Bradshaw talked to at the maintenance office will apparently contradict Studdert’s account. They will tell investigators that Bradshaw said her plane had been hijacked and stated where on the plane the hijackers were, that the hijackers had said they had a bomb, had carried knives, and had attacked and killed a flight attendant. The two employees will make no mention, though, of Bradshaw saying the passengers and crew were going to try and retake control of the plane. (Federal Bureau of Investigation 9/11/2001; Federal Bureau of Investigation 9/11/2001; 9/11 Commission 11/21/2003 pdf file; 9/11 Commission 8/26/2004, pp. 40) A few calls are made from Flight 93 in which the caller mentions the plan to try and retake control of the plane (see (9:47 a.m.) September 11, 2001, 9:50 a.m. September 11, 2001, 9:54 a.m. September 11, 2001, Shortly Before 9:58 a.m. September 11, 2001, and (Between 9:58 a.m. and 10:05 a.m.) September 11, 2001). However, these are made to the callers’ relatives and a supervisor for GTE Airfone, so Studdert is presumably unaware of them at present. (Longman 2002, pp. 118, 153-154, 172, 176, 203; 9/11 Commission 8/26/2004, pp. 42, 44-45)

Ronald Bucca.
Ronald Bucca. [Source: Public domain]Two firefighters climbing up the South Tower, Orio Palmer and Ronald Bucca, have reached its 78th floor, the lower end of the impact zone where Flight 175 hit. (Dwyer and Fessenden 8/4/2002) They are just two floors below the level where, minutes later, its collapse initiates. (Federal Emergency Management Agency 5/1/2002, pp. 2-34) Over radio, Palmer tells firefighter Joseph Leavey, “We’ve got two isolated pockets of fire. We should be able to knock it down with two lines.” (Dwyer and Flynn 2005, pp. 206) The fact that they reached so high up the tower only comes to light almost a year later, when a tape of radio communications from 9/11 is made public (see August 4, 2002). The New York Times will report “[N]owhere on the tape is there any indication that firefighters had the slightest indication that the tower had become unstable or that it could fall.” (Dwyer and Flynn 11/9/2002) Palmer’s communication appears to contradict claims that “extreme fires” contributed to the tower’s collapse. (Barter 9/13/2001; Lipton 10/20/2004) Ronald Bucca, a Special Forces veteran, had actually conducted his own private research into Islamic militancy following the 1993 WTC bombing. He’d even taken time, in 1996, to attend the beginning of the trial of Ramzi Yousef, a mastermind of the bombing (see September 5, 1996). (Lance 2003, pp. 180-183, 333-334)

A radio transmitter carried by aircraft that is designed to go off automatically if a plane crashes is activated in the vicinity of the city of Ann Arbor in southeast Michigan, although the distress signal is presumably a false alarm. Details of the distress signal will be described when an unidentified individual calls the FAA’s Cleveland Center at around 10:19 a.m. and tells an air traffic controller there, “I’ve got an ELT reported over Ann Arbor.” (Federal Aviation Administration 9/11/2001; Federal Aviation Administration 10/14/2003) An “ELT” is an emergency locator transmitter, a device carried on most general aviation aircraft in the US that is designed to automatically begin transmitting a distress signal if a plane should crash, so as to help search and rescue efforts in locating the downed aircraft. (Federal Aviation Administration 3/23/1990; Federal Aviation Administration 7/12/2001; Aircraft Owners and Pilots Association 1/22/2009) The caller will not say who reported the ELT signal to him. But he will say the signal “started at 13:53” Zulu time, which is 9:53 a.m. Eastern time. Presumably realizing the signal was therefore activated over 25 minutes earlier, the caller will add, “Wait a minute, that don’t make any sense.” But the Cleveland Center controller will tell him: “Yeah, it does. It might have been late to be…” The caller will then say, “Okay, well I’ve got an ELT reported over Ann Arbor,” before the call ends. (Federal Aviation Administration 9/11/2001) Further details of the ELT signal and what might have caused it are unknown. Flight 93 will crash in rural Pennsylvania about 10 minutes after the signal over Ann Arbor is activated (see (10:03 a.m.-10:10 a.m.) September 11, 2001 and (10:06 a.m.) September 11, 2001). (9/11 Commission 7/24/2004, pp. 30) However, apparently no ELT signal will go off when it crashes (see 10:07 a.m. September 11, 2001). (Federal Aviation Administration 9/11/2001) According to Major Allan Knox, who works at the Air Force Rescue Coordination Center at Langley Air Force Base in Virginia, most ELT signals are false alarms. (9/11 Commission 10/6/2003 pdf file)

President Bush on the phone during the flight from Sarasota to Barksdale Air Force Base.President Bush on the phone during the flight from Sarasota to Barksdale Air Force Base. [Source: White House]President Bush and his staff have difficulty communicating with colleagues in Washington, DC, while they are traveling on Air Force One, after the plane takes off from Sarasota-Bradenton International Airport (see 9:54 a.m. September 11, 2001). (Donnelly 9/22/2002; Canadian Broadcasting Corporation 9/10/2006; Graff 9/9/2016) Bush had problems calling his colleagues at the White House while he was being driven to the airport, after leaving the Emma E. Booker Elementary School in Sarasota, Florida, at around 9:35 a.m. (see (9:34 a.m.-9:43 a.m.) September 11, 2001). (9/11 Commission 6/17/2004; Canadian Broadcasting Corporation 9/10/2006)
Air Force One Should Have 'Outstanding Communications' - He ought to have more success after he boards Air Force One, at around 9:45 a.m. (see (9:43 a.m.) September 11, 2001), since the plane has state-of-the-art communications systems. (Inside the White House 9/1998; Hardesty 2003, pp. 167) Its capabilities are “just as good as the communications from the Oval Office in terms of [the president] being able to call, in a secure way, the secretary of defense, the secretary of state, the generals that might have to fight a war, or the vice president or… the national security adviser,” White House chief of staff Andrew Card will later comment. The plane has the “capacity to have… outstanding communications,” he will say. (Card 8/12/2002)
Communications Systems Are 'All Jammed' - However, Bush and his staff have great difficulty sending and receiving information about the day’s events while they are on Air Force One. (Donnelly 9/22/2002) The “multiple [communications] systems—commercial and terrestrial systems” on the plane are “all jammed,” according to Master Sergeant Dana Lark, superintendent of communications. Lark actually wonders, “Did someone sabotage our comms?” (Graff 9/9/2016)
Bush Has Problems Communicating with Vice President Cheney - Bush finds that his calls are successful only intermittently. (Canadian Broadcasting Corporation 9/10/2006) Attempts are made to establish an open line with Vice President Dick Cheney and National Security Adviser Condoleezza Rice, who are at the White House, but the line keeps dropping. (Bush 2010, pp. 131) “It was absolutely stunning, standing next to the president as he was talking to the vice president, then holding the phone off his ear because it cut off,” White House press secretary Ari Fleischer will comment. (Graff 9/9/2016) At one point, Bush pounds his desk in frustration and shouts: “This is inexcusable. Get me the vice president.” (Kohn 9/11/2002) He also has difficulty reaching his wife, Laura, since the line keeps dropping when he tries to call her. He eventually talks to her shortly before 11:45 a.m., when Air Force One is approaching Barksdale Air Force Base in Louisiana (see (Shortly Before 11:45 a.m.) September 11, 2001). (Bush 2010, pp. 132)
Officials in Washington Are Unable to Call the Plane - Some key individuals in Washington are unsuccessful when they try calling Air Force One. Scott Heyer, a communications officer in the White House Situation Room, is unable to contact the plane while it is flying from Sarasota to Barksdale Air Force Base, even when he tries calling its satellite phone (see 9:54 a.m.-11:45 a.m. September 11, 2001). (9/11 Commission 3/16/2004) And White House counselor Karen Hughes is unable to reach the president when she tries calling him while he is airborne (see (Between 10:31 a.m. and 11:45 a.m.) September 11, 2001). (Balz and Woodward 1/27/2002; NBC 4/4/2004)
Bush Has His First Teleconference Hours after Leaving Sarasota - As a result of his problems communicating from the plane, Bush will hold his first teleconference with his principal advisers at around 3:15 p.m. (see (3:15 p.m.) September 11, 2001)—more than five hours after he takes off from Sarasota—after he arrives at Offutt Air Force Base in Nebraska, where there is sophisticated communications equipment (see 2:50 p.m. September 11, 2001). (Donnelly 9/22/2002; Weisul 11/4/2002; 9/11 Commission 7/24/2004, pp. 326) By that time, the communication problems will apparently have started to ease. Lark will recall that as Air Force One is flying to Offutt, “some of the commercial systems finally began to become available” and she actually receives a call from her chief. (Graff 9/9/2016)
Good Communications Are 'Critical' for the President - Bush’s communication problems may have a significant impact on the government’s ability to respond to the terrorist attacks. Thomas Kean, the chairman of the 9/11 Commission, will explain why the president’s ability to communicate during a crisis is so important, saying, “In the case of any kind of attack in the United States, what you’re supposed to do is get the president off the ground and Air Force One then becomes the command center.” Once he is airborne, the president is “commanding the forces of the United States from the air,” Kean will say. (Canadian Broadcasting Corporation 9/10/2006) “The president literally can’t function in his constitutional role unless he can communicate, so [good communications are] absolutely critical,” Lieutenant Colonel Thomas Herman, a senior presidential communications officer, will similarly comment. (Bates 10/2002) The president “is the only one who can give certain orders that need to be given,” Kean will note. (Canadian Broadcasting Corporation 9/10/2006) However, Mark Rosenker, director of the White House Military Office, will claim that the communication problems have only a limited impact. “[F]or the most part I believe the president had the ability to do what was necessary to be in control and have command of his forces, and talk with his national security structure,” he will say. (White House 8/29/2002)
Communications Systems Are Supposedly 'Saturated' - Lark will learn at a later date that the communication problems occur because, she will say, “the commercial systems were all just saturated.” (Graff 9/9/2016) Rosenker will similarly suggest that the problems may be partly due to the fact that communications from Air Force One “have to get through a regular telephone network,” and when there is a crisis, the increased volume of communications “jam and overuse the structure.” (White House 8/29/2002) On top of their problems making and receiving calls, Bush and his staffers have difficulty monitoring the television coverage of the attacks while they are airborne, because the reception on the plane is poor and intermittent (see (9:54 a.m.-6:54 p.m.) September 11, 2001). (Kohn 9/11/2002; Donnelly 9/22/2002; Graff 9/9/2016)

Acting Chairman of the Joint Chiefs of Staff Richard Myers enters the National Military Command Center (NMCC) within the Pentagon, though exactly when this happens remains unclear. According to his own statements, he was on Capitol Hill, in the offices of Senator Max Cleland (D-GA), from just before 9:00 a.m. until around the time the Pentagon was hit. He’d then headed back to the Pentagon (see Shortly Before 9:00 a.m. September 11, 2001 and (Shortly After 9:37 a.m.) September 11, 2001). (Armed Forces Radio And Television Service 10/17/2001; Myers 9/11/2002; Myers 6/29/2006) According to the 9/11 Commission, Myers joins the air threat conference call from the NMCC at “shortly before 10:00.” (9/11 Commission 7/24/2004, pp. 38) But the American Forces Press Service reports that he arrives at the NMCC “about 15 minutes” before Secretary of Defense Donald Rumsfeld (who arrives around 10:30), meaning at about 10:15 a.m. (Garamone 9/8/2006) Rumsfeld claims that, as he enters the NMCC, Myers has “just returned from Capitol Hill.” (9/11 Commission 3/23/2004) Cleland verifies that Myers was with him on Capitol Hill until around the time of the Pentagon attack. (CNN 11/20/2001; Baxter and Galloway 6/16/2003) But counterterrorism “tsar” Richard Clarke claims that Myers has been taking part in a video conference since shortly after the second attack on the WTC, and has been visible on the Pentagon screen (see (9:10 a.m.) September 11, 2001 and 9:28 a.m. September 11, 2001), thereby implying Myers has been at the Pentagon all along. (Clarke 2004, pp. 3 and 5) Myers tells the 9/11 Commission, “After I reached the National Military Command Center (NMCC), I asked questions to determine where Secretary Rumsfeld was, how the FAA was handling airborne flights, and the status of fighters prepared to intercept any hijacked aircraft inbound to Washington.” (9/11 Commission 6/17/2004 pdf file)

The South Tower of the World Trade Center collapses.The South Tower of the World Trade Center collapses. [Source: Associated Press]The South Tower of the World Trade Center tilts to the southeast and then collapses. It was hit by Flight 175 at 9:03 a.m., 56 minutes earlier (see 9:03 a.m. September 11, 2001). (Washington Post 9/12/2001; New York Times 9/12/2001; MSNBC 9/22/2001; Cauchon 12/20/2001; Associated Press 8/21/2002; ABC News 9/11/2002; National Institute of Standards and Technology 9/2005, pp. 44) The first sign of the collapse is visible on floor 82. (National Institute of Standards and Technology 9/2005, pp. 87) The angle of the tilt will be disputed after 9/11 (see September-November 2005), as will the time it takes the towers to fall to the ground (see September 12, 2001-September 2005). (Ashley 10/9/2001; Eagar and Musso 12/2001; PBS Nova 5/2002; National Institute of Standards and Technology 8/30/2006)

Twenty minutes after the 9/11 attacks in New York (see 8:46 a.m. September 11, 2001 and 9:03 a.m. September 11, 2001) and Washington (see 9:37 a.m. September 11, 2001), a bomb truck is stationed in downtown Oklahoma City, in preparation for any potential bombing related to the 1995 Oklahoma City bombing (see 8:35 a.m. - 9:02 a.m. April 19, 1995). Additionally, an Oklahoma County Sheriff’s Department command post is activated where convicted bombing conspirator Terry Nichols (see September 5, 2001) is being held. (The Oklahoman 4/2009)

United Airlines official Sandy Rogers calls Ellen King at the FAA’s Command Center to discuss Flight 93. The timing of the call is not known specifically, although it appears to be after the Pentagon was hit and could not be long after Flight 93 is thought to have crashed, which is shortly after 10:00 a.m. (see (10:03 a.m.-10:10 a.m.) September 11, 2001 and (10:06 a.m.) September 11, 2001). Rogers tells King that Flight 93 has been hijacked, and King responds, “Oh God… thank you,” indicating she was previously unaware of the hijacking. However, the FAA had been aware of the situation since a few minutes after the hijacking took place (see (9:33 a.m.) September 11, 2001 and 9:34 a.m. September 11, 2001). Rogers also says: “It’s over Hagerstown now and you’re not aware of it. It’s heading toward Washington, DC, and we are under a threat of a hijacking on board and this flight is out of our control now heading toward Washington, DC.” Rogers states that United Airlines is “advising the military” about the plane and King also says that the FAA will do the same. (Federal Aviation Administration 10/14/2003, pp. 37-39 pdf file) However, there are no other reports of Flight 93 ever being over Hagerstown, which is in Maryland. Flight 93 is said to crash in Shanksville, Pennsylvania, and is thought never to reach Maryland. There will be some—apparently mistaken—reports that the plane is still airborne after it is thought to have crashed (see (Between 10:10 a.m. and 10:18 a.m.) September 11, 2001 and 10:10 a.m.-10:11 a.m. September 11, 2001), and this may be another such report.

Ricky Allen Souders, who is in Stahlstown, Pennsylvania, calls 9-1-1 after he notices Flight 93 flying low overhead and then describes his observations of the plane’s final minutes to the operator before it crashes. Souders is doing some building work, installing a foundation at a house in Stahlstown, when he notices Flight 93 overhead. He is unaware at the time that planes have crashed at the World Trade Center and the Pentagon. He hears a roar and when he looks up sees a large plane about 150 to 200 feet above the ground. It is so low that he can see the rivets, and also the colors and stripes, on it, he will later say. The plane, which is intact, is flying very fast and heading east. Souders sees it rolling to the right until its right wing is pointing toward the ground. It then returns to a level position before rolling to the left until its left wing is pointing toward the ground. Souders sees the plane continuously rolling back and forth in this manner as it heads east. He notices that the roar he can hear, which he will describe as being “abnormally loud,” is coming from the plane’s jet engines. He sees black smoke coming from these, “like when the engines are throttled up,” he will say. At some point, Souders calls 9-1-1 on his cell phone to report what he is seeing. He tells the operator the plane is in trouble, is going down, and is going to crash. He says that from where he is located, he can see into the distance for about 15 to 20 miles and so is still able to see the plane as it heads east. He continues reporting his observations and answering the operator’s questions until he eventually sees the plane disappear over the horizon. At the time, it is rolling hard to the right, with its right wing “going well past perpendicular to the ground,” he will recall. He then hears the sound of the plane crashing (see (10:03 a.m.-10:10 a.m.) September 11, 2001 and (10:06 a.m.) September 11, 2001). However, he does not see a fireball or smoke rising up. Souders sees no other planes in the area around the time Flight 93 crashes, he will recall. (Federal Bureau of Investigation 6/18/2002) Paula Pluta, a resident of Stonycreek Township, also witnesses Flight 93 going down, and she will reportedly be the first person to call 9-1-1 and report the crash after it occurs (see (10:03 a.m.) September 11, 2001). (Pittsburgh Tribune-Review 9/12/2001; East Bay Times 9/10/2005; McMillan 2014, pp. 106)

Paula Pluta, a resident of Stonycreek Township, Pennsylvania, sees Flight 93 crashing behind some trees about 1,500 yards from her home and then calls 9-1-1, becoming the first person to call the emergency services to report the crash. (Pittsburgh Tribune-Review 9/12/2001; East Bay Times 9/10/2005) Pluta is at her home, watching television, unaware of the terrorist attacks on the World Trade Center and at the Pentagon. Everything has been quiet and normal. Suddenly, though, her house starts to vibrate, and things in it start rattling and shaking. She hears a roar coming from the skies above her that gets louder and louder. “I heard this noise like a dive bomber; you know, one of those planes they use in war,” she will later recall. When she looks out the living room window, though, she sees nothing unusual outside. She then goes out onto the front porch. From there, she sees a “silver streak” plummeting toward the ground at an angle of about 45 degrees. “It looked like a silver bullet,” she will describe. (Braun and Zitner 9/12/2001; McMillan 2014, pp. 106; Friends of Flight 93 National Memorial 3/17/2016) Flight 93 crashes into the ground at 10:03 a.m. (see (10:03 a.m.-10:10 a.m.) September 11, 2001 and (10:06 a.m.) September 11, 2001). (Seelye 9/9/2011; National Park Service 5/2013, pp. 13 pdf file) Pluta is unable to see the impact, since the plane disappears behind a line of trees before hitting the ground, but she feels the ground shaking when the plane crashes. “It hit so hard that it almost took my feet out from underneath me,” she will recall. (Braun and Zitner 9/12/2001; McMillan 2014, pp. 106; Friends of Flight 93 National Memorial 3/17/2016) She also sees a huge fireball about 150 feet up in the air and a plume of smoke coming from behind the trees. (Keller and Yates 9/12/2001; National Park Service 3/2017, pp. 15 pdf file) The explosion damages the outside of her home. Pluta notices that a garage door has buckled and a latched window has been sucked open. She immediately calls 9-1-1 to report the incident. “Oh my God!” she tells the operator. “There was an airplane crash here!” She is the first of about 20 local residents to report the crash of Flight 93 to the authorities. She will promptly head to the site where the crash occurred and be surprised at the lack of wreckage there (see (After 10:03 a.m.) September 11, 2001). (Pittsburgh Tribune-Review 9/12/2001; McMillan 2014, pp. 106-107; Friends of Flight 93 National Memorial 3/17/2016)

In response to the terrorist attacks in the United States, the Russian military cancels a major training exercise it has been holding, turning back its bomber aircraft and calling off planned missile testing. (Simmie 12/9/2001; Doscher 9/8/2011) The Russian Air Force began the exercise—which was being conducted over the North Atlantic, Pacific, and Arctic Oceans—on September 10 (see September 10, 2001), and had planned for it to continue until September 14. NORAD has deployed fighter jets to Alaska and Northern Canada to monitor the exercise (see September 9, 2001).
Russians Cancel Exercise to Avoid Confusion - The Russians now call off their exercise, “to avoid misunderstandings, since US defenses were now on high alert in case of further possible terrorist attacks,” according to BBC correspondent Bridget Kendall. (BBC 2001, pp. 161; North American Aerospace Defense Command 9/9/2001; Gertz 9/11/2001) “The Russians knew NORAD would have its hands full,” the Toronto Star will report. Lieutenant Colonel William Glover, the commander of NORAD’s Air Warning Center, will say the Russians stop their exercise “because they understood the magnitude of what had happened to us in the United States. They didn’t want any questions; they didn’t want us worrying about what they would be doing or entering our Air Defense Identification Zone.”
Russia Tells US about Canceling Exercise - The Russians notify the US of their actions. Captain Michael Jellinek, the director of plans, requirements, and readiness at NORAD’s Cheyenne Mountain Operations Center in Colorado, will later recall: “They sent the message to the State Department clearly and unambiguously: ‘Don’t worry about our movements, we’re going to stay down for a while.’”
Russia's Actions Are 'Very Helpful' to US - It is unclear when exactly the Russians call off their exercise. According to the Toronto Star, they “immediately” cancel it “on seeing the attacks in New York and Washington.” Glover will say the Russians notify the US that they are stopping their exercise “after the United Flight 93 went into Shanksville” (see (10:03 a.m.-10:10 a.m.) September 11, 2001 and (10:06 a.m.) September 11, 2001). Jellinek will call the Russians’ actions in canceling their exercise “[v]ery, very useful. Very helpful.” Glover will comment, “[T]hat was amazing to me, personally, the fact that they stopped their exercise and… that they told us that they were going to stop the exercise.” (Simmie 12/9/2001; Doscher 9/8/2011) Russian President Vladimir Putin will contact the White House and inform National Security Adviser Condoleezza Rice that the Russians are voluntarily canceling their exercise (see Between 10:32 a.m. and 11:45 a.m. September 11, 2001). (Balz and Woodward 1/27/2002)

The military liaison at the FAA’s Cleveland Center calls NORAD’s Northeast Air Defense Sector (NEADS) and alerts it to the hijacked Flight 93. According to the 9/11 Commission, this is the first notification NEADS receives about Flight 93, but it comes too late, since the plane has already crashed (see (10:06 a.m.) September 11, 2001). (9/11 Commission 7/24/2004, pp. 30; 9/11 Commission 8/26/2004, pp. 46)
'Bomb on Board' Flight 93 - At 10:05 a.m., the military liaison at the Cleveland Center, who is unaware that Flight 93 has just crashed, calls NEADS to inform it that Flight 93 is heading toward Washington, DC. Even though communicating with NEADS is not one of his responsibilities, he wants to make sure it is in the loop. (Spencer 2008, pp. 224) At NEADS, the call is answered by Tech Sergeant Shelley Watson. Shortly into the call, at 10:07, the military liaison tells her: “We got a United 93 out here. Are you aware of that?” He continues, “That has a bomb on board.” Watson asks: “A bomb on board? And this is confirmed? You have a mode three [beacon code], sir?” The military liaison replies, “No, we lost his transponder” (see (9:40 a.m.) September 11, 2001). The news about Flight 93 is shouted out to Major Kevin Nasypany, the NEADS mission crew commander. Nasypany responds: “Gimme the call sign. Gimme the whole nine yards.… Let’s get some info, real quick. They got a bomb?”
Liaison Wants Fighters Sent toward Flight 93 - The military liaison continues, asking Watson if NEADS scrambled fighter jets in response to Delta 1989, an aircraft that was mistakenly reported as having been hijacked (see (9:28 a.m.-9:33 a.m.) September 11, 2001 and 9:39 a.m. September 11, 2001). Watson replies: “We did. Out of Selfridge and Toledo” (see (9:55 a.m.) September 11, 2001 and 10:01 a.m. September 11, 2001), and says these jets are airborne. When the military liaison asks if the fighters can be directed to where Flight 93 is, Watson asks him if the Cleveland Center has latitude and longitude coordinates for this aircraft. The military liaison replies that he has not got this information available right now. All he knows is that Flight 93 has “got a confirmed bomb on board… and right now, his last known position was in the Westmoreland area.… Which is… in the Pittsburgh, Pennsylvania, area.” (North American Aerospace Defense Command 9/11/2001; Bronner 8/1/2006)
NEADS Searches on Radar - The news of a bomb on board Flight 93 spreads quickly at NEADS, and personnel there search for the aircraft’s primary return on their radar screens. But because the plane has already crashed, they will be unable to locate it. NEADS will only learn that Flight 93 has crashed at 10:15 a.m., during a call with the FAA’s Washington Center (see 10:15 a.m. September 11, 2001). (9/11 Commission 7/24/2004, pp. 30-31)
FAA Failed to Notify Military Earlier - The Cleveland Center’s notification to NEADS about Flight 93 comes 39 minutes after the plane was hijacked (see (9:28 a.m.) September 11, 2001) and 33 minutes after FAA headquarters was alerted to the hijacking (see 9:34 a.m. September 11, 2001). (9/11 Commission 7/24/2004, pp. 11, 28) At the time NEADS is alerted to Flight 93, NORAD is similarly uninformed about this aircraft, according to the 9/11 Commission. The Commission will state, “At 10:07, its representative on the air threat conference call stated that NORAD had ‘no indication of a hijack heading to DC at this time.’” According to the Commission, the National Military Command Center (NMCC) at the Pentagon learned about the Flight 93 hijacking slightly earlier on, at 10:03 a.m. (see 10:03 a.m. September 11, 2001). However, the NMCC was notified by the White House, not the FAA. (9/11 Commission 7/24/2004, pp. 42) A former senior FAA executive, speaking on condition of anonymity, will later try to explain why it takes the FAA so long to alert NEADS to Flight 93. He will say, “Our whole procedures prior to 9/11 were that you turned everything [regarding a hijacking] over to the FBI.” (Bronner 8/1/2006) Yet military instructions contradict this, stating, “In the event of a hijacking, the NMCC will be notified by the most expeditious means by the FAA.” (US Department of Defense 7/31/1997 pdf file; US Department of Defense 6/1/2001 pdf file)
NORAD Commanders Claim Earlier Awareness of Flight 93 - Two senior NORAD officials will contradict the 9/11 Commission’s conclusion, and claim they were aware of Flight 93 well before it crashed (see Shortly Before 9:36 a.m. September 11, 2001 and (9:36 a.m.-10:06 a.m.) September 11, 2001). (Filson 2003, pp. 68, 71-73) Colonel Robert Marr, the NEADS battle commander, will tell the Commission that, while the flight was still airborne, “his focus was on UAL 93, which was circling over Chicago,” and he “distinctly remembers watching the flight UAL 93 come west, and turn over Cleveland.” (9/11 Commission 10/27/2003 pdf file; 9/11 Commission 1/23/2004 pdf file) Major General Larry Arnold, the commander of the Continental US NORAD Region, will recall, “[W]e watched the [Flight] 93 track as it meandered around the Ohio-Pennsylvania area and started to turn south toward DC.” (Filson 2003, pp. 71)

Flight 93 crashed in the Pennsylvania countryside. Resue vehicles arrive in the distance.Flight 93 crashed in the Pennsylvania countryside. Resue vehicles arrive in the distance. [Source: Keith Srakocic/ Associated Press]Flight 93 crashes into an empty field just north of the Somerset County Airport, about 80 miles southeast of Pittsburgh, 124 miles or 15 minutes from Washington, D.C. Presumably, hijackers Ziad Jarrah, Ahmed Alhaznawi, Ahmed Alnami, Saeed Alghamdi, and all the plane’s passengers are killed instantly. (CNN 9/12/2001; North American Aerospace Defense Command 9/18/2001; Ellison 10/17/2001; Hillston 10/28/2001; Levin, Adams, and Morrison 8/12/2002; Associated Press 8/21/2002; MSNBC 9/3/2002) The point of impact is a reclaimed coal mine, known locally as the Diamond T Mine, that was reportedly abandoned in 1996. (Pittsburgh Tribune-Review 9/12/2001; Zapinski 9/12/2001; Frederick 9/11/2002) Being “reclaimed” means the earth had been excavated down to the coal seam, the coal removed, and then the earth replaced and planted over. (Kashurba 2002, pp. 121) A US Army authorized seismic study times the crash at five seconds after 10:06 a.m. (Kim and Baum 2002 pdf file; Perlman 12/9/2002) As mentioned previously, the timing of this crash is disputed and it may well occur at 10:03 a.m., 10:07 a.m., or 10:10 a.m.

US military installations are placed on the highest state of alert, known as Force Protection Condition Delta (FPCON Delta), in response to the terrorist attacks in New York and at the Pentagon. The raised threat level applies to every US military installation across the country and around the world, and every member of the US armed forces. (Associated Press 9/11/2001; US Department of Defense 9/11/2001; Shanker and Schmitt 9/12/2001) Measures that are taken once FPCON Delta has been declared include placing more guards on duty at installations, having all vehicles on installations identified, and having all personnel positively identified. Additionally, all suitcases, briefcases, and packages brought into an installation must be searched. (Suellentrop 9/12/2001)
Rumsfeld and Myers Decide to Raise FPCON - The decision to raise the force protection condition is apparently made by Secretary of Defense Donald Rumsfeld and/or acting Chairman of the Joint Chiefs of Staff Richard Myers. Rumsfeld will tell the 9/11 Commission that after he arrives at the Pentagon’s National Military Command Center (NMCC) (see (10:30 a.m.) September 11, 2001), he and Myers “discussed, and I recommended… increasing the force protection level.” (9/11 Commission 3/23/2004) Myers will later write that after he arrives at the NMCC (see (Between 9:55 a.m. and 10:25 a.m.) September 11, 2001), he “recommended that all American military commands and units worldwide go to [FPCON] Delta.” He will add: “Terrorists had staged major attacks in New York and Washington. Although we did not yet have reliable intelligence on when and where they would strike next, it seemed likely that they would.” (Myers 2009, pp. 153) But White House counterterrorism chief Richard Clarke will write that he gave the instruction to raise the force protection condition, at around 9:30 a.m. (see (9:29 a.m.) September 11, 2001). (Clarke 2004, pp. 5-6)
Conflicting Times Given for Raising of FPCON - The exact time at which the force protection condition is raised is unclear. CNN’s Barbara Starr will report that “all US military forces [are] ordered to Condition Delta” at 10:10 a.m. (CNN 9/4/2002) However, other evidence indicates the force protection condition is raised at a later time, around 10:35 a.m. Rumsfeld only enters the NMCC at about 10:30 a.m., indicating it is raised after that time. (9/11 Commission 7/24/2004, pp. 43-44) And at 10:38 a.m., after Vice President Dick Cheney asks him on the air threat conference call if US forces are on “heightened alert,” Rumsfeld will reply, “Yes,” and say they are at FPCON Delta. (US Department of Defense 9/11/2001 pdf file)
Some Areas Already at FPCON Delta - Although the entire US military is now under the same FPCON level, usually, different locations can have different FPCON levels. (Suellentrop 9/12/2001) US forces in some parts of the world, particularly the Middle East and the Persian Gulf region, are in fact already at FPCON Delta. (Shanker and Schmitt 9/12/2001) (The force protection condition was raised in those areas in late June, after intelligence reports suggested that terrorists might attack American military or civilian targets in the region (see June 21, 2001). (Richter 6/23/2001; National Public Radio 5/23/2002; 9/11 Commission 7/24/2004, pp. 257) ) Shortly after the force protection condition is raised, Rumsfeld will order that the defense readiness condition also be raised (see (10:43 a.m.-10:52 a.m.) September 11, 2001). (US Department of Defense 9/11/2001 pdf file; 9/11 Commission 7/24/2004, pp. 326, 554)
Five Possible Force Protection Conditions - The force protection condition is a “chairman of the Joint Chiefs of Staff-approved standard for identification of, and recommended responses to, terrorist threats against US personnel and facilities,” according to the Department of Defense. (US Department of Defense 11/8/2011 pdf file) It was created in June 2001 and replaced the “terrorist threat condition,” or “Threatcon.” (Arkin 1/22/2002) There are five possible force protection conditions. The lowest, FPCON Normal, means no threat of terrorist activity is present. The other conditions are Alpha, Bravo, Charlie, up to the highest, FPCON Delta, which means a terrorist attack has occurred or intelligence has been received indicating that action against a specific location is likely. (Associated Press 9/11/2001; Suellentrop 9/12/2001)

The Supreme Court building.The Supreme Court building. [Source: Supreme Court of the United States]The Supreme Court building in Washington, DC, is only evacuated more than half an hour after the attack on the Pentagon, even though it is a potential target for terrorists. At 9:30 a.m., Chief Justice William Rehnquist was convening a meeting of the Judicial Conference at the Supreme Court. (Lane 4/12/2002; Gellman 2008, pp. 125-126) The Judicial Conference of the United States is the principal policy-making body for the federal court system. It meets twice a year to consider administrative and policy issues affecting the court system. (United States Courts 9/19/2001) Twenty-six judges from around the country were with Rehnquist for today’s meeting. (Lane 4/12/2002) Rehnquist learned of the first attack on the World Trade Center as the judges were preparing to convene. (Rehnquist 1/1/2002) Senator Patrick Leahy (D-VT), who had come to attend the meeting, heard something on the radio about an explosion and the WTC while he was being driven to the Supreme Court. When Rehnquist arrived in the conference room, Leahy whispered to him, “Before we start, I believe we have a terrorist attack.”
Judges Heard the Explosion from the Pentagon - Then, at 9:37 a.m., those in the conference room heard a muffled boom, which came from the Pentagon, across the Potomac River from the Supreme Court, when it was attacked (see 9:37 a.m. September 11, 2001). However, no attempt was made to evacuate the building at the time. Instead, agitated security personnel started coming in with notes for Rehnquist. (Gibbs 9/14/2001; Lane 4/12/2002; O'Harrow 2005, pp. 12-13) Peter Bowal, a law professor on a fellowship at the Supreme Court, will later recall that while attendees at the conference talked, he “noticed aides entering, handing the chief justice notes, and taking his quickly scratched answers away.” (Bowal 12/2001 pdf file)
Judges Suggested Having a Short Recess - Rehnquist was apparently soon informed that the boom heard by those in the conference room was due to an attack at the Pentagon. When Representative Howard Coble (R-NC), who had come to address the Judicial Conference, was approaching the podium, Rehnquist handed him a note that read, “The Pentagon has been bombed.” (US Congress. Senate 9/6/2005) However, even though Supreme Court police officers in the hallway could be heard shouting, “There’s a plane in the air now and it’s heading for us!” the meeting continued. A few judges only suggested, “Should we have a short recess?” (Bowal 12/2001 pdf file)
Judges Are Escorted out of the Building - Rehnquist finally announces that the Judicial Conference session is being suspended and the Supreme Court building is going to be evacuated at 10:15 a.m., more than half an hour after the attack on the Pentagon occurred. (United States Courts 9/19/2001; Lane 4/12/2002) This is the first time a Judicial Conference meeting has been canceled since the conference was created, in 1922. (Rehnquist 1/1/2002) Rehnquist is quickly escorted away to a secure location. The other judges at the meeting are then instructed to leave the building by members of the Supreme Court police, who usher them out the side entrance. Once outside, however, they are left to fend for themselves, wandering the sidewalks of Capitol Hill. Some of them walk back to their hotels. (Bowal 12/2001 pdf file; Lane 4/12/2002)
Court Is a Potential Terrorist Target - The failure to evacuate the Supreme Court until long after the attacks on the US began is notable because the court is one of a number of key government buildings in Washington that are potential targets for terrorists, who could have planned to crash a plane into it. Journalist and author Barton Gellman will point out that it is “big and distinctive enough to pick out from the air on a clear, sunny day.” (Gellman 2008, pp. 125-126) One federal judge will suggest what could have happened to those attending the Judicial Conference meeting if Flight 93, which was heading toward Washington before it went down in rural Pennsylvania (see (10:03 a.m.-10:10 a.m.) September 11, 2001 and (10:06 a.m.) September 11, 2001), crashed in the capital. “If the plane had come, we’d have all been blown up and someone would pick up the pieces later on,” he will comment.
Court's 'Continuity Plan' Is Not Activated - The failure to evacuate the Supreme Court until 10:15 a.m. is also notable because the court has a “continuity plan” for dealing with emergencies. The plan, however, is apparently not activated in response to today’s attacks. “September 11 was not a continuity plan,” Supreme Court spokeswoman Kathy Arberg will comment, adding, “That was more of an emergency evacuation.” (Lane 4/12/2002) Other key government buildings in Washington, such as the Justice Department and the State Department, are also only evacuated after 9:45 a.m. (see Before 9:37 a.m. September 11, 2001). (US News and World Report 9/14/2001; US Department of State 8/15/2002)

F-16 Fighting Falcon aircraft at the 180th Fighter Wing.F-16 Fighting Falcon aircraft at the 180th Fighter Wing. [Source: Jodi Joice / US Air Force]Two F-16 fighter jets take off from a military unit in Toledo, Ohio, in response to the morning’s attacks, but accounts will conflict over what their mission is and who the pilots are. (Sallah and Mahr 12/9/2001; Filson 2003, pp. 71; WTOL 9/11/2006) The 180th Fighter Wing of the Ohio Air National Guard is based at Toledo Express Airport. Although the unit is not one of NORAD’s seven alert facilities around the US, it has recently received a call from NORAD’s Northeast Air Defense Sector (NEADS), requesting that it launch two of its fighters (see 10:01 a.m. September 11, 2001). (McKenna 12/1999; Sallah and Mahr 12/9/2001; WTOL 9/11/2006; Spencer 2008, pp. 178-179) The 180th Maintenance Squadron, which is responsible for maintaining the unit’s aircraft and equipment, was also contacted, and has loaded the F-16s’ guns with 500 rounds of 20-caliber ammunition. (180th Fighter Wing 9/19/2001; WTOL 9/11/2006)
Jets Head East - The two F-16s, which were being set up for training missions, now take off and head east. (Sallah and Mahr 12/9/2001) According to author Lynn Spencer, they are piloted by Scott Reed and Ed Rinke. (Spencer 2008, pp. 179) However, a local television station will report that the pilots are Scott Reed and Keith Newell. (WTOL 9/11/2006)
Mission Unclear - It is unclear what role the two jets play in defending the nation. Toledo Air National Guard officials will later refuse to talk about this morning’s events, even in the general terms permitted by the military. (Sallah and Mahr 12/9/2001) According to Spencer, NEADS wanted the 180th FW jets to respond to Delta Air Lines Flight 1989, which is incorrectly thought to have been hijacked and will land in Cleveland at around 10:18 (see (10:18 a.m.) September 11, 2001). The 9/11 Commission will similarly say the Toledo jets are ordered to intercept Delta 1989. (Federal Aviation Administration 9/16/2001; 9/11 Commission 7/24/2004, pp. 27-28; Spencer 2008, pp. 177-178) But Larry Arnold, the commander of the Continental United States NORAD Region, will say the 180th FW was contacted “because we thought [Flight] 93 or Delta Flight 1989 might be headed toward Chicago.” (Filson 2003, pp. 71) NEADS battle commander Colonel Robert Marr will say the two F-16s “never had a track close enough that they were directed to engage. [But] if a valid direction had come from the appropriate level to engage a target, or shoot down a target at some time, they could have done that.”
Response Is 'Very Quick' - Marr will describe the 180th FW’s response to NEADS’s request for assistance as “very, very, very quick.” (Sallah and Mahr 12/9/2001) However, the fourth hijacked aircraft, Flight 93, has already crashed by the time the two jets take off (see (10:06 a.m.) September 11, 2001). (9/11 Commission 7/24/2004, pp. 30)

President Bush’s travels on 9/11.President Bush’s travels on 9/11. [Source: Yvonne Vermillion / MagicGrapix.com]Air Force One begins heading for Barksdale Air Force Base in Louisiana after the base is identified as a suitable interim destination for the president’s plane. (9/11 Commission 7/24/2004, pp. 325) Washington, DC, was the plane’s original destination. (White House 8/29/2002; Scully 9/11/2011) But after taking off from Sarasota-Bradenton International Airport in Florida without a fixed destination (see 9:54 a.m. September 11, 2001), Air Force One changed course at around 10:10 a.m. and headed west (see (10:10 a.m.) September 11, 2001). This was because it had been determined that Washington was too unsafe for President Bush to return there (see (9:55 a.m.-10:04 a.m.) September 11, 2001). (9/11 Commission 7/24/2004, pp. 39, 325) At that time, the plane’s new destination was undecided.
Military Base Sought for President to Make a Statement - Andrew Card, Bush’s chief of staff, who is with the president on Air Force One, will later recall, “And so we started looking at potential Air Force bases or Navy bases where we could land the plane.” (Card 8/16/2002) Mark Rosenker, the director of the White House Military Office, will recall that Card comes up to him in the communications area of the plane and says, “We need to find a facility, a base that we can get to in a relatively short period of time so that the president can make a statement.” (White House 8/29/2002)
Secret Service Told of Bush's Desire to Land - Card will recall: “I had a goal of landing the plane within an hour and a half. It was somewhat arbitrary, but I wanted to get the president down.” (Card 8/16/2002) Card similarly tells Edward Marinzel, the head of the president’s Secret Service detail, that Bush wants to land so he can make a statement to the press. It is also noted “that the stop would provide an opportunity for the airplane to be refueled and those on board to effect necessary communication,” Marinzel will say. (United States Secret Service 2001)
Offutt Air Base Rejected as Destination - Lieutenant Colonel Thomas Gould, Bush’s military aide, quickly researches the possibilities. (9/11 Commission 7/24/2004, pp. 325) The first plan that is considered, according to Rosenker, is to fly all the way out to Offutt Air Force Base in Nebraska, but this idea is dismissed because it would take too long to get there, and it is “very important to the president to address the nation and make sure that the people could see that he was safe and in total control of the situation.” (White House 8/29/2002) (Air Force One will in fact head to Offutt later in the day, landing there at 2:50 p.m. (see 2:50 p.m. September 11, 2001).)
Barksdale Makes 'the Greatest Sense' - Instead, at around 10:20 a.m., Gould identifies Barksdale Air Force Base as “an appropriate interim destination,” according to the 9/11 Commission Report. (9/11 Commission 7/24/2004, pp. 325-326) Rosenker will recall: “Barksdale made the greatest sense to us. It was a highly secure Air Force base, had B-52s there; they had the capability to do what was necessary to secure Air Force One and to make sure that the president was safe, and make sure that we could provide the appropriate communications facility so the president could make his statement.” (White House 8/29/2002)
Bush Agrees with Decision to Head to Barksdale - The final decision to head to Barksdale Air Base is made by Card, “after talking to the military and the Secret Service,” according to White House press secretary Ari Fleischer. (Fleischer 2005, pp. 142) Bush agrees with the decision and Barksdale becomes his plane’s new destination. (Bush 2010, pp. 130; Rove 2010, pp. 255) Air Force One will land at Barksdale Air Force Base at around 11:45 a.m. (see 11:45 a.m. September 11, 2001). (9/11 Commission 7/24/2004, pp. 325)

United Airlines contacts American Airlines and notifies it of the crash of Flight 93. (9/11 Commission 8/26/2004, pp. 47) Flight 93 crashed in Pennsylvania shortly after 10:00 a.m. (see (10:06 a.m.) September 11, 2001). United Airlines received confirmation of this by 10:15 (see (10:07 a.m.-10:15 a.m.) September 11, 2001).

The North Tower collapses in a matter of seconds.The North Tower collapses in a matter of seconds. [Source: Ray Stubblebine/ Reuters/ Landov] (click image to enlarge)The North Tower of the World Trade Center tilts to the south and then collapses. Its north side was hit by Flight 11 at 8:46, 102 minutes earlier. (CNN 9/12/2001; New York Times 9/12/2001; MSNBC 9/22/2001; Kim and Baum 2002 pdf file; Associated Press 8/21/2002; National Institute of Standards and Technology 9/2005, pp. 33) After the antenna starts to move (see (10:28 a.m. September 11, 2001)), the next sign that the top section of the building is moving downward is on floor 98, at the top of the impact zone. (National Institute of Standards and Technology 9/2005, pp. 22, 87) The angle of the tilt will be disputed after 9/11 (see September-November 2005), as will the time it takes the towers to fall to the ground (see September 12, 2001-September 2005). (Ashley 10/9/2001; Eagar and Musso 12/2001; PBS Nova 5/2002; National Institute of Standards and Technology 8/30/2006) The death toll could have been much worse—an estimated 15,000 people made it out of the WTC to safety after 8:46 a.m. (St. Petersburg Times 9/8/2002)

FBI agents in New York quickly set up a temporary field office in an FBI parking garage, where they will be based for the next few weeks, after the attacks on the World Trade Center rendered their original office unusable. The New York office is the FBI’s largest field office, comprising some 1,100 special agents. It is located at 26 Federal Plaza, just a few blocks away from the WTC site. However, the collapses of the Twin Towers (see 9:59 a.m. September 11, 2001 and 10:28 a.m. September 11, 2001) disabled its telephone service, thereby rendering it useless. Officials are also concerned that 26 Federal Plaza might be the target of another terrorist attack.
New Facility Is Set Up in 24 Hours - Therefore, “Almost immediately” after the Twin Towers came down, according to the New York Times, the FBI starts relocating to a garage in Manhattan. The block-long, multilevel garage at 26th Street and the West Side Highway is usually used by the FBI to store and repair its fleet of vehicles. But within 24 hours of the attacks on the WTC, a temporary field office is up and running there. The facility is equipped with about 100 laptop computers. Three hundred phone lines are installed, with phones hooked up to a satellite truck positioned outside the garage.
Investigation Is Coordinated from the Temporary Facility - Officials from over two dozen federal, state, and local agencies are then based at the makeshift facility. Barry Mawn, director of the FBI’s New York office, and key federal prosecutors, including Mary Jo White, US Attorney for the Southern District of New York, coordinate the work of almost 2,000 investigators from there. The garage will serve as the command center for the first four weeks of the FBI’s investigation of the terrorist attacks. (Rashbaum 9/24/2001; Thompson 10/20/2001; Kessler 2002, pp. 5, 424; Garcia 3/2002 pdf file) It will be “New York’s nerve center for information about the attacks,” according to the Associated Press. (Associated Press 9/27/2001) Agents will move back to their original field office at 26 Federal Plaza early in October. (Thompson 10/20/2001)

Brigadier General David Wherley, the commander of the District of Columbia Air National Guard (DCANG) at Andrews Air Force Base, near Washington, wants his fighter jets to intercept a suspicious aircraft coming down the Potomac River toward the capital, which is apparently thought to be Flight 93, although that plane has already crashed (see (10:06 a.m.) September 11, 2001). (Vogel 4/8/2002; Filson 2003, pp. 79-81; 9/11 Commission 8/28/2003)
Numerous Suspicious Aircraft - According to the Washington Post, the DCANG has learned there are “about a half-dozen suspicious aircraft in the air across the country, among them hijacked United Airlines Flight 93, on a path toward Washington.” Wherley will add: “Nobody knew it had crashed. We just knew there was an airplane out there that could be coming to Washington. We knew the threat was real.”
Fighters Launched due to False Report - The first three DCANG fighters to take off in response to the attacks are ordered to go after this alleged inbound aircraft. (Vogel 4/8/2002) Lieutenant Colonel Phil Thompson, the chief of safety for the DC Air National Guard, will later recall: “We had something coming down the Potomac at low altitude. Brigadier General Wherley is standing here, and we’ve got the tower with the Secret Service agent, and they want us to launch anything we’ve got. And the general said, ‘Do it.’” (Filson 2003, pp. 81) DCANG pilot Billy Hutchison, who takes off at 10:38 a.m. (see (10:38 a.m.) September 11, 2001), will describe, “There was an aircraft coming down the Potomac that they needed me in the air for” that had to “be prevented from reaching the DC area.” He is told this aircraft is “coming from Pennsylvania.” (9/11 Commission 2/27/2004) And pilot Marc Sasseville, who, along with Heather Penney Garcia, takes off at 10:42 a.m. (see 10:42 a.m. September 11, 2001), later says: “We all realized we were looking for an airliner—a big airplane. That was Flight 93; the track looked like it was headed toward DC at that time.” (Scott 9/9/2002; Vogel 2007, pp. 446)
Incorrect Report Comes from Secret Service - According to Major David McNulty, the senior intelligence officer of the DCANG, his understanding is that “the information about the plane coming down the river” came from the Secret Service’s White House Joint Operations Center. (9/11 Commission 3/11/2004 pdf file) FAA personnel are also receiving similar information from the Secret Service. At 10:32, an FAA employee tells John White, a manager at the FAA’s Herndon Command Center, “Secret Service is reporting one unknown eight miles out, flying inbound.” Two minutes later, this employee says they are “[t]rying to tell [the] Secret Service about [Flight] 93,” because the Secret Service is “a little bit behind, still getting reports.” They then tell White, “Secret Service is saying the aircraft they are talking is coming up the Potomac right now.” (9/11 Commission 11/4/2003) Fire and rescue workers are evacuated away from the Pentagon site around this time, in response to a report from the FBI of a hijacked aircraft flying toward Washington (see (10:15 a.m.-10:38 a.m.) September 11, 2001). This may be the same alleged plane that the DCANG and FAA learn of. (US Department of Health and Human Services 7/2002, pp. A30 pdf file; Eversburg 11/2002)
Aircraft Supposedly a Helicopter - The incoming aircraft is apparently a false alarm. (9/11 Commission 8/28/2003) After searching for it, Hutchison will be instructed to fly back toward Washington because, he will say, “the plane had been lost.” (9/11 Commission 2/27/2004) According to a 9/11 Commission memorandum, “FAA tapes and transcripts” reveal the aircraft to be “an Army National Guard helicopter based out of Davison Field, Fort Belvoir, Virginia, which had become isolated in Maryland as events unfolded and which wanted to return to its home field.” (9/11 Commission 3/11/2004 pdf file)
Secret Service Thinks Plane Crashed at Camp David - However, at 10:36, the FAA employee relays that the “Secret Service is saying they believe United 93 hit Camp David.” Seconds later, they add that the Secret Service is “confirming that UA 93 did go into Camp David.” (9/11 Commission 11/4/2003) Even President Bush is given an incorrect report of a plane going down near Camp David around this time (see (10:37 a.m.-11:09 a.m.) September 11, 2001). (Sammon 2002, pp. 108) So this erroneous information may be what leads to Hutchison being informed that the aircraft he was sent after has been lost. (9/11 Commission 2/27/2004)

Karen Hughes.Karen Hughes. [Source: Iowa State University]White House counselor Karen Hughes tries calling President Bush on Air Force One but an operator says he is unable to connect her to the plane. (Balz and Woodward 1/27/2002; Hughes 8/22/2002; Canadian Broadcasting Corporation 9/10/2006) Hughes was, unusually, at her home in Northwest Washington, DC, when the terrorist attacks began this morning. She stayed in the capital instead of going to Florida with Bush on September 10 since that day was her wedding anniversary. And she stayed home this morning instead of going to the regular senior staff meeting at the White House because she was due to attend an event in her neighborhood and planned to go straight to it from her home.
Hughes Wants to Give a Statement to the Media - Sometime after 10:00 a.m., she was called by Josh Bolten, the deputy White House chief of staff, who told her that Vice President Dick Cheney wanted her to work on a statement that the president can deliver when he lands at Barksdale Air Force Base (see 11:45 a.m. September 11, 2001). Hughes has since then decided she should give a statement to the media, to reassure the public that the government is functioning, but she wants to call Bush to get his permission before doing this. (Balz and Woodward 1/27/2002; Hughes 9/11/2002; Hughes 2004, pp. 232-233, 236-237, 239; Graff 9/9/2016)
Operator Says He Cannot Reach Air Force One - Hughes therefore now tries to contact Bush while she is being driven to the White House. (Hughes 9/9/2011) She calls the military switchboard and tells the operator, “I need to talk with the president.” The operator puts her on hold while he tries connecting her to Bush. However, he is unable to contact the president’s plane. He comes back on the line and, with a shaky voice, says: “Ma’am, I’m sorry. We cannot reach Air Force One.” This is “one of the most chilling moments of the day for me,” Hughes will later comment. (Hughes 8/22/2002; Hughes 9/11/2002; Hughes 2004, pp. 239; Canadian Broadcasting Corporation 9/10/2006) “I’d never had that happen before, where they literally couldn’t reach [the president],” she will say. (King 4/25/2013)
Hughes Is Worried due to the Threat against Air Force One - She is apparently surprised because she knows the president’s plane has advanced communications capabilities. “I had seen the elaborate communications equipment on Air Force One, and had watched the president make and receive calls from all over the world” while on the plane, she will say. Furthermore, she has been told that a threat has been made against the president’s plane. (Hughes 2004, pp. 239; NBC 4/4/2004; Graff 9/9/2016) (Officials at the White House learned of this threat at around 10:30 a.m. (see (10:30 a.m.) September 11, 2001). (Woodward 2002, pp. 18; 9/11 Commission 7/24/2004, pp. 554) ) She is concerned, therefore, that something bad may have happened to the plane and those on board. She thinks, “Surely something hasn’t happened to them?” (King 4/25/2013) “I remember saying a prayer that nothing had happened to the president,” she will say. (NBC 4/4/2004)
Problems Are Supposedly due to the Plane's Altitude - Hughes will claim that her inability to reach Air Force One at this time is a result of the plane flying at “very high altitudes.” She will say she learned that the plane’s high altitude “affected the communications system for a moment.” (Hughes 9/11/2002) However, Bush and his staff have problems making and receiving calls for much of the time that they are on Air Force One today (see (9:54 a.m.-2:50 p.m.) September 11, 2001). (Donnelly 9/22/2002; Canadian Broadcasting Corporation 9/10/2006) Hughes will subsequently arrive at the White House and be escorted to the Presidential Emergency Operations Center, below the East Wing. (Kohn 9/11/2002; Hughes 2004, pp. 240) She will eventually speak to Bush early in the afternoon, while he is at Barksdale Air Force Base (see (12:11 p.m.-1:20 p.m.) September 11, 2001). (Associated Press 10/2/2001; Hughes 9/11/2002; Hughes 2004, pp. 241-242; Freeman 10/2006 pdf file)

President Bush asks Mike Morell, his CIA briefer, about a claim that has supposedly been made by a radical Palestinian group, of responsibility for the attacks on the US and is told the group lacks the capability to have carried out the attacks. (Tenet 2007, pp. 166; Morell and Harlow 2015, pp. 52) Abu Dhabi television reported, at around 9:43 a.m., that it had received a call from the Democratic Front for the Liberation of Palestine (DFLP), claiming responsibility for crashing the planes into the World Trade Center (see (9:43 a.m.) September 11, 2001), but at around 10:00 a.m., the group denied that it was behind the attacks (see (10:00 a.m.) September 11, 2001). (BBC 9/12/2001; Geisler 9/2/2002) Now, on Air Force One, Bush calls Morell to his office. He asks Morell what he thinks about the DFLP’s supposed claim of responsibility for the attacks. Morell tells Bush he doubts the validity of the assertion. “Mr. President,” he says, “DFLP is a Palestinian rejectionist group with a long history of terrorism against Israel, but they do not possess the capability to do this.” Before Morell leaves the office, Bush asks him to call CIA Director George Tenet and tell him to make sure that he, the president, is informed right away as soon as the CIA has any definitive information about the perpetrators of the terrorist attacks. “Michael, I want to be the first to know. Got that?” he says. Morell replies, “Yes, sir” and says he will call Tenet right away (see (Shortly After 10:32 a.m.) September 11, 2001). Bush apparently talks to Morell around the time the White House informs personnel on Air Force One that it has received a threat against the president’s plane (see (10:32 a.m.) September 11, 2001), since Andrew Card, Bush’s chief of staff, tells Morell about the threat as he is leaving the president’s office. (Morell 9/2006 pdf file; Morell and Harlow 2015, pp. 52-53)

Mike Morell, President Bush’s CIA briefer, speaks to Cofer Black, the director of the CIA’s Counterterrorist Center, who can provide him with little more information about the attacks on the US than is generally known. Morell, who is with the president on Air Force One, has just spoken to Bush, who asked him to call CIA Director George Tenet and tell him to inform the president immediately when the CIA has any definitive information about the perpetrators of today’s attacks (see (10:32 a.m.) September 11, 2001). Morell now sits down in the staff section of the plane, picks up the phone by his seat, and calls Tenet’s office at CIA headquarters in Langley, Virginia. However, the headquarters is currently being evacuated (see (9:50 a.m.-10:00 a.m.) September 11, 2001), and so Tenet and his staff are in the process of relocating to a secure site. The secretary who answers Morell’s call says Tenet is unavailable and Morell instead has to talk to Black, the nearest senior official, after the secretary passes the phone to him. During their conversation, Black tells Morell what the CIA currently knows about the attacks on the US, which, Morell will later comment, “was little beyond what the rest of the world knew.” Morell then passes on the president’s request to be informed right away as soon as the CIA has information about who is responsible for the attacks and asks Black to share the request with Tenet. As he hangs up the phone, however, Morell is doubtful that his message will be passed on. “I was not confident [Tenet] would get the word, given the evacuation and given everything that would be asked of Black over the next few hours,” he will recall. (Morell 9/2006 pdf file; Morell and Harlow 2015, pp. 52-53) Tenet will inform Bush, for the first time, that the CIA has linked al-Qaeda to the attacks during a video teleconference at around 3:15 p.m. this afternoon (see (3:15 p.m.) September 11, 2001). (Woodward 2002, pp. 26-27; 9/11 Commission 7/24/2004, pp. 326)

Having taken off after returning from a training mission, a pilot with the District of Columbia Air National Guard (DCANG) flies two loops up the Potomac River, reversing course near Georgetown and the Pentagon, but is unable to locate a suspicious approaching aircraft, and heads back to base less than 10 minutes after launching. (Scott 9/9/2002; 9/11 Commission 2/17/2004; 9/11 Commission 2/27/2004; 9/11 Commission 3/11/2004 pdf file; Spencer 2008, pp. 219-221)
No Rules of Engagement - Major Billy Hutchison, a pilot with the 121st Fighter Squadron of the DCANG, had landed back at Andrews Air Force Base, 10 miles from Washington, but was ordered to take off again immediately (see (10:38 a.m.) September 11, 2001). (Scott 9/9/2002) His plane has no missiles, and only training ammunition, and he has been given no specific rules of engagement other than being told to identify an aircraft that is coming down the river. (Vogel 4/8/2002; 9/11 Commission 3/11/2004 pdf file; Vogel 2007, pp. 446) Because the DCANG is not in the communication and command loops of NORAD or its Northeast Air Defense Sector (NEADS), Hutchison is unaware that three fighter jets NEADS ordered into the air from Langley Air Force Base (see 9:24 a.m. September 11, 2001) are also flying over Washington, albeit at a much higher altitude than he is. (Vogel 4/8/2002; Scott 9/9/2002; 9/11 Commission 2/27/2004)
Controller Directs Hutchison - Hutchison calls the Terminal Radar Approach Control (TRACON) at Washington’s Reagan National Airport. He says, “Bully 1 [his call sign] is looking for a contact.” Victor Padgett, the operations supervisor at the TRACON, replies, “We have an intercept for you northwest of here and coming down the Potomac.” (Spencer 2008, pp. 219) Hutchison knows he is meant to be searching for a civilian aircraft, and will later recall that he is told it is coming from Pennsylvania. (9/11 Commission 2/27/2004) In order to conserve fuel and gain airspeed, he flies low over the White House and Georgetown, reportedly staying between 500 and 1,000 feet above ground level. (Scott 9/9/2002; Spencer 2008, pp. 219) After Padgett gives him details of the approaching aircraft’s location, Hutchison spots it on his jet’s radar screen, but it quickly disappears. The aircraft reappears a minute later, but then both Hutchison and Padgett lose sight of it.
Aircraft Claimed to Be Flight 93 - Some accounts will suggest the approaching aircraft is thought to be Flight 93 (see (10:30 a.m.-10:40 a.m.) September 11, 2001), even though that plane has already crashed (see (10:06 a.m.) September 11, 2001). (Vogel 4/8/2002; Spencer 2008, pp. 219-221) Hutchison will later recall that the TRACON at Reagan Airport is “frantic with what they seem to think are aircraft coming their way.… There is another aircraft, and it’s United Flight 93. They… apparently have been given information that it’s coming their way.” (Filson 2003, pp. 81) Major David McNulty, the senior intelligence officer of the DCANG, will recall, “[I]t wasn’t until later that they realized the plane [coming down the river] might be UAL 93.” (9/11 Commission 3/11/2004 pdf file) However, John Farmer, John Azzarello, and Miles Kara, who are all staff members of the 9/11 Commission, subsequently rebut this claim. They will write: “[R]adar records of the day [of 9/11] indicate that Major Hutchison did not take off until more than a half-hour after United 93 had crashed near Shanksville, PA, and a good 20 minutes after the wreckage had been located. He could not have seen United 93 on his scope, and could not have intercepted it.” (Farmer, Azzarello, and Kara 9/13/2008)
Told to Investigate Other Aircraft - After the aircraft disappears off Hutchison’s radar screen, Dan Creedon, an air traffic controller at the TRACON at Reagan Airport, is concerned about planes and helicopters that are taking off and landing across Washington, and tells Hutchison, “We have more contacts!” Hutchison confirms that he will investigate the targets Creedon alerts him to, but he keeps losing them among the ground clutter on his radar screen. According to author Lynn Spencer, “The flights are too close to the surface and, from what he can see, appear to be mostly helicopters flying medevac from the Pentagon.”
Flies over the Pentagon - Hutchison, who’d noticed the burning Pentagon before he landed at Andrews Air Force Base (see (9:50 a.m.) September 11, 2001), then decides he should investigate it. He descends and flies a steep turn over the Pentagon. (Spencer 2008, pp. 234-235) He will later recall: “I circled at a couple of hundred feet at the most just to, one, investigate, and two, give the people on the ground some semblance of security of an American fighter coming by. And apparently it changed the mood for a lot of people when they saw that” (see (10:40 a.m.) September 11, 2001).
Running out of Fuel - By now, Hutchison is almost out of fuel. He will recall, “After that point, I’m emergency fuel, the lowest I’ve ever been in an F-16, and tell [the FAA’s] Washington Center I must leave, and they say I’m cleared to return to base and that two more aircraft are coming out of Andrews.” (Filson 2003, pp. 81-82) Hutchison will land at Andrews at 10:47 a.m. (see 10:47 a.m. September 11, 2001). (9/11 Commission 2004; 9/11 Commission 2/17/2004)

The US military’s defense readiness condition is raised from Defcon 5, the lowest possible level, to Defcon 3, an intermediate level that requires a heightened alert status for US armed forces worldwide, and which is the highest the defense readiness condition has been for 28 years. (Giambastiani 7/18/2002 pdf file; 9/11 Commission 7/24/2004, pp. 326, 554; Goldberg et al. 2007, pp. 131; Rumsfeld 2011, pp. 338)
Rumsfeld Recommends Raising Defcon - The decision to go to Defcon 3 is reportedly made by Secretary of Defense Donald Rumsfeld. (Rumsfeld 8/12/2002) Rumsfeld will later recall that after he arrives at the Pentagon’s National Military Command Center (NMCC) (see (10:30 a.m.) September 11, 2001), he talks with General Richard Myers, the vice chairman of the Joint Chiefs of Staff, and “[w]e discussed and I recommended raising the defense condition level from five to three.” (9/11 Commission 3/23/2004)
Teleconference Participants Told to 'Hold Off' on Defcon 3 - Rumsfeld directs that the US military go to Defcon 3. At 10:43 a.m., it is announced on the air threat conference call that the secretary of defense “has directed that we go to Defcon 3 and be prepared to go to [Defcon] 2.” However, a minute later, Rumsfeld talks to Vice President Dick Cheney on the conference call, and Cheney says he will have to run the decision to go to Defcon 3 by the president, “and let him make the call.” Therefore, at 10:45 a.m., those on the conference call are told to “hold off on Defcon 3.”
Order to Raise Defcon Reinstated - But Rumsfeld believes raising the defense readiness condition is urgent. (US Department of Defense 9/11/2001 pdf file; 9/11 Commission 7/24/2004, pp. 326, 554) There is therefore a “historical discussion about how the move to Defcon 3 went during previous crises, Cuba specifically [i.e. the Cuban missile crisis in 1962],” Captain Charles Leidig, who is also in the NMCC, will later recall. With their reference being “a book on the shelf,” according to Leidig, Myers is shown that he has “approval authority to go to Defcon 3.” (9/11 Commission 4/29/2004 pdf file) After consulting Defense Department directives, Rumsfeld concludes that he has the authority to issue the order to raise the defense readiness condition. (9/11 Commission 7/24/2004, pp. 554) Therefore, at 10:46 a.m., those on the air threat conference call are told: “Override last instructions. The vice chairman [i.e. Myers] is directing we go to Defcon 3.” A few minutes later, an announcement is made on the conference call, “Emergency action message released at 14:52 [Zulu time, i.e. 10:52 a.m. Eastern time], re: Defcon 3.” (US Department of Defense 9/11/2001 pdf file; 9/11 Commission 2004)
Raising Defcon Is a 'Huge Move' - Rumsfeld will later agree with an interviewer that raising the defense readiness condition is “a very serious step for the nation.” (Rumsfeld 8/12/2002) It was last raised to Defcon 3 during the 1973 Arab-Israeli war, when Rumsfeld had been the United States ambassador to NATO. Regarding the decision to raise it, Myers tells Rumsfeld, “It’s a huge move, but it’s appropriate.” (Rumsfeld 1/9/2002; Paltrow 3/22/2004 pdf file; Rumsfeld 2011, pp. 338)
President Later Told of Decision - The decision to go to Defcon 3 will soon be communicated within NORAD (see 11:03 a.m.-11:12 a.m. September11, 2001). (9/11 Commission 6/17/2003; 9/11 Commission 2004; 9/11 Commission 2/3/2004 pdf file) Rumsfeld will brief President Bush on the decision (see (11:15 a.m.) September 11, 2001). (9/11 Commission 7/24/2004, pp. 554; Bush 2010, pp. 133) Apparently around the time the defense readiness condition is raised, Rumsfeld and/or Myers also decide to raise the force protection condition of US military installations (see (Between 10:10 a.m. and 10:35 a.m.) September 11, 2001). (US Department of Defense 9/11/2001 pdf file; 9/11 Commission 3/23/2004; Myers 2009, pp. 153)
Defcon 3 Intended for Cold War - Some individuals will later be critical of the decision to raise the defense readiness condition at this time. John Farmer, the senior counsel to the 9/11 Commission, will write that Defcon 3 is in fact “a Cold War-era designation, devised to respond to a nuclear threat.” (Farmer 2009, pp. 235) According to Farmer and other 9/11 Commission staffers, it is “suited more to a Cold War conflict than to al-Qaeda’s attack.” (et al. 9/7/2011 pdf file) General Ralph Eberhart, the commander of NORAD, will similarly say that Defcon 3 is “not intended for [events like] the attacks of 9/11 and thus could have complicated the response to the attacks.” He will say he does not think that raising the condition would have “done anything for us” within the continental United States. (9/11 Commission 3/1/2004 pdf file)
Defcons Are Phased Increases in Combat Readiness - The defense readiness condition is a “uniform system of progressive alert postures for use between the chairman of the Joint Chiefs of Staff and the commanders of unified and specified commands, and for use by the [armed] services,” according to the Department of Defense. (US Department of Defense 11/8/2011 pdf file) Defcons are phased increases in combat readiness and are graduated to match situations of varying military severity. They are numbered, from Defcon 5, which means “normal peacetime readiness,” down to Defcon 1, which means “maximum force readiness.” The current level, Defcon 3, represents an “increase in force readiness above normal readiness.” (Federation of American Scientists 4/29/1998) The defense readiness condition will remain at Defcon 3 until three days later, when it will be reduced one notch, to Defcon 4 (see September 14, 2001). (Balz and Woodward 1/30/2002)

The US Strategic Command (Stratcom) formally terminates its Global Guardian exercise at this time, according to a 2006 article in The Bombardier, the newspaper for Barksdale Air Force Base, Louisiana. Global Guardian was put on pause just over 90 minutes earlier, according to the same article (see 9:11 a.m. September 11, 2001). (Bombardier 9/8/2006 pdf file) However, other reports will suggest that Global Guardian was canceled significantly earlier than 10:44 a.m. One article in the Omaha World-Herald will state, “When the second World Trade Center tower was hit,” at 9:03 a.m., “the exercise was canceled, and the battle staff [at Offutt Air Force Base, Nebraska] moved to the real-world crisis.” (Dejka 9/8/2002) But an earlier article in the World-Herald will say that military authorities canceled Global Guardian “after the attacks on the World Trade Center towers and the Pentagon,” suggesting some time after 9:37 a.m., when the Pentagon was hit. (Dejka 2/27/2002) An E-4B National Airborne Operations Center aircraft that was involved in Global Guardian was reportedly only told to pull out of the exercise just after the Pentagon was hit (see (9:27 a.m.) September 11, 2001). (Verton 2003, pp. 143-144) Even after Global Guardian is canceled, this plane and two other E-4Bs that are involved in the exercise will remain airborne. (Dejka 2/27/2002) The annual Global Guardian exercise tests Stratcom’s ability to fight a nuclear war (see 8:30 a.m. September 11, 2001). (Dejka 2/27/2002; GlobalSecurity (.org) 4/27/2005)

Laura Bush, the president’s wife, and her entourage arrive at the Secret Service headquarters in Washington, DC, where they will remain for much of the rest of the day, and where they make phone calls to their relatives and watch television coverage of the terrorist attacks. (Woodward 2002, pp. 17; National Journal 8/31/2002; Bush 2010, pp. 201-203) Bush and her staff have been brought to the headquarters for their own security by members of the Secret Service. The building, located a few blocks from the White House, is strengthened to survive a large-scale blast. Bush and those accompanying her were driven there from the Russell Senate Office Building, on Capitol Hill (see (10:10 a.m.-10:55 a.m.) September 11, 2001). (Associated Press 9/11/2001; Kessler 2006, pp. 136; Bush 2010, pp. 200-201) They are initially taken to the office of Brian Stafford, the Secret Service director, which is on an upper floor of the building. (Draper 2007, pp. 143; Bush 2010, pp. 201)
First Lady and Staff Call Their Families - Bush tells her staffers to call their families. Noelia Rodriguez, the first lady’s press secretary, will later recall, “Mrs. Bush told us, ‘Find phones, get hold of your families, and let them know you are okay.’” Bush calls her daughters, Jenna and Barbara, and her mother (see (Between 11:00 a.m. and 11:40 a.m.) September 11, 2001). (National Journal 8/31/2002; Bush 2010, pp. 202) She will also talk with President Bush while at the headquarters (see (Shortly Before 11:45 a.m.) September 11, 2001). (Bush 2010, pp. 132; Bush 2010, pp. 202-203)
First Lady Moved to Basement - After a time, the first lady and her staff are moved from the director’s office to the basement of the headquarters, apparently after they have made their phone calls. Ashleigh Adams, the first lady’s deputy press secretary, will recall, “[W]e took turns using the telephone and then we went to another floor where there was a large-screen TV.” Journalist and author Robert Draper will note that Bush’s Secret Service agents move the first lady after realizing that, in light of the day’s attacks, having her on an upper floor is “perhaps not such a hot idea.” (National Journal 8/31/2002; Draper 2007, pp. 143; Bush 2010, pp. 201) In the basement, Bush and her staff go to the William Wood Conference Room. (Woodward 2002, pp. 17) The windowless room has a large display screen across one wall, showing a constant TV feed. “For a while,” she will recall, Bush sits “in a small area off the conference room, silently watching the images on television.” According to Adams, “Mrs. Bush didn’t want the volume up, so we just sat there watching the TV like a silent movie.”
First Lady and Staff Lack a 'True Sense' of What Is Happening - Bush will describe the “chaos” regarding the attacks that she and those with her experience, writing: “It got so that we were living in five-minute increments, wondering if a new plane would emerge from the sky and hit a target. All of us in that basement conference room and many more in the Secret Service building were relying on rumors and on whatever news came from the announcers on television. When there were reports of more errant planes or other targets, it was almost impossible not to believe them.” According to Adams, “Because the TV was on, but we didn’t have volume, it was hard to have a true sense of what was going on.” Bush and her staff will remain in the conference room for several hours. (National Journal 8/31/2002; Bush 2010, pp. 201-203)

Two pages from Moussaoui’s notebooks mentioning Ahad Sabet (Ramzi bin al-Shibh’s alias), plus phone number and mention of his residence in Germany.Two pages from Moussaoui’s notebooks mentioning Ahad Sabet (Ramzi bin al-Shibh’s alias), plus phone number and mention of his residence in Germany. [Source: FBI]Within an hour of the 9/11 attacks, the Minnesota FBI uses a memo written to FBI headquarters shortly after Zacarias Moussaoui’s arrest to ask permission from a judge for the search warrant they have been desperately seeking. After the World Trade Center is hit for the first time at 8:46 a.m., Mike Maltbie of the Radical Fundamentalist Unit (RFU) at FBI headquarters calls the Minneapolis field office and talks to FBI agent Coleen Rowley. When Rowley says it is essential they get a warrant to search Moussaoui’s belongings, Maltbie instructs her to take no action, because it could have an impact on matters of which she is not aware. Rowley replies that it would have to be the “hugest coincidence” if Moussaoui were not related to the attack. She will recall that Maltbie replies that coincidence is the right word. Maltbie will later say he does not recall using the word “coincidence” in the conversation. Maltbie then consults Tom Ainora, an attorney at the FBI’s national security law unit, who says Minneapolis should seek the warrant. While Rowley is waiting for Maltbie to call back, one of her colleagues, Chris Briese, talks to RFU chief Dave Frasca. According to Briese, Frasca initially says there is not enough evidence for a criminal warrant, but when they find out the Pentagon has been hit Frasca consents. Frasca will say that he consents immediately. (Time 5/21/2002; US Department of Justice 11/2004, pp. 178-9 pdf file) Briese later tells Samit that Frasca also initially claims it is just “a coincidence.” (Gordon 6/4/2006) A federal judge approves a criminal search warrant this afternoon. (Hersh 9/30/2002; US District Court for the Eastern District of Virginia, Alexandria Division 3/9/2006) The Radical Fundamentalist Unit at FBI headquarters had previously blocked requests for criminal and intelligence search warrants (see August 21, 2001 and August 28, 2001). Rowley will note that this very memo was previously deemed insufficient by FBI headquarters to get a search warrant, and the fact that they are immediately granted one when finally allowed to ask shows “the missing piece of probable cause was only the [FBI headquarters’] failure to appreciate that such an event could occur.” (Time 5/21/2002) After the warrant is granted, Moussaoui’s belongings are then rushed to an evidence response team, which discovers documents linking Moussaoui to 11 of the hijackers (see August 16, 2001). Rowley later suggests that if they had received the search warrant sooner, “There is at least some chance that… may have limited the September 11th attacks and resulting loss of life.” (Ratnesar and Weisskopf 5/27/2002)

The North Portal entrance to the Cheyenne Mountain Complex in Colorado.The North Portal entrance to the Cheyenne Mountain Complex in Colorado. [Source: NORAD]The message goes out within NORAD that the military’s defense readiness condition has been raised to Defcon 3. (9/11 Commission 6/17/2003; 9/11 Commission 2004) Secretary of Defense Donald Rumsfeld directed that the defense readiness condition be raised from Defcon 5—the lowest level—to Defcon 3 at around 10:45 a.m. (see (10:43 a.m.-10:52 a.m.) September 11, 2001). (9/11 Commission 7/24/2004, pp. 326, 554; Goldberg et al. 2007, pp. 131) At 10:52 a.m., an emergency action message about the increased defense readiness condition was issued. (US Department of Defense 9/11/2001 pdf file; 9/11 Commission 2004)
NORAD Personnel Learn of Defcon Change - Word of the change is then communicated within NORAD. At 11:03 a.m., NORAD’s Northeast Air Defense Sector (NEADS) is ordered to Defcon 3. Four minutes later, at 11:07 a.m., Lieutenant Colonel Steve Usher, the director of combat operations at the headquarters of the Continental United States NORAD Region (CONR) in Florida, announces that Defcon 3 has been ordered. (9/11 Commission 6/17/2003) And a military log will state that “NORAD has directed Defcon change” at 11:12 a.m. (9/11 Commission 2004) Staff Sergeant Brent Lanier, an emergency action controller in NORAD’s Cheyenne Mountain Operations Center (CMOC) in Colorado, is tasked with sending out a message about the change to the defense readiness condition. He will later recall: “I’d sent out false Defcon messages during exercises, but I never thought I’d have to send out an actual Defcon change message—but I did. It was frightening.” (Tudor 3/2002)
NORAD Officers Discuss Defcon Change - Major General Larry Arnold, the CONR commander, will tell the 9/11 Commission that he hears of the change to the defense readiness condition either from Major General Rick Findley, the director of operations at the CMOC, or from one of NORAD’s computer chat logs. (9/11 Commission 2/3/2004 pdf file) Usher will tell the 9/11 Commission that the instruction to raise the defense readiness condition comes either from the CONR Regional Air Operations Center or from Arnold. He will add that there is an emergency action message confirming the transition. (9/11 Commission 2/4/2004 pdf file) Arnold will recall that, at some unspecified time, he calls General Ralph Eberhart, the commander of NORAD, about the change to the defense readiness condition, with the intention of informing Eberhart “of what was ongoing.” (9/11 Commission 2/3/2004 pdf file)
Change in Defcon Affects Who Can Declare a Target Hostile - Steve Hedrick, an air weapons officer at NEADS, will tell the 9/11 Commission that “any change in Defcon is authenticated immediately” with the fighter jets under NORAD control. He will also say that “the main change when a Defcon level changes is in who has the authority to declare a target hostile.” Hedrick will note that the order from Vice President Dick Cheney, that NORAD fighters were “cleared… to intercept tracks of interest and shoot them down if they do not respond” (see 10:31 a.m. September 11, 2001), is “distinct and different from the transition in Defcon levels.” (9/11 Commission 10/27/2003 pdf file; 9/11 Commission 7/24/2004, pp. 42)

Secretary of Defense Donald Rumsfeld speaks with President Bush, and they discuss the rules of engagement for fighter pilots and Rumsfeld’s decision to raise the defense readiness condition to Defcon 3. (9/11 Commission 7/24/2004, pp. 465, 554) Rumsfeld is in the National Military Command Center (NMCC) at the Pentagon and Bush is on board Air Force One, flying toward Barksdale Air Force Base in Louisiana. (9/11 Commission 3/23/2004; Martin 7/4/2004) After Rumsfeld entered the NMCC at around 10:30 a.m. (see (10:30 a.m.) September 11, 2001), he had been concerned with ensuring that fighter pilots defending US airspace have a clear understanding of their rules of engagement, so they know “what they could and could not do” (see (10:30 a.m.-1:00 p.m.) September 11, 2001). (9/11 Commission 3/23/2004; 9/11 Commission 7/24/2004, pp. 43-44) He also directed that the nation’s armed forces go to Defcon 3, an increased state of military readiness (see (10:43 a.m.-10:52 a.m.) September 11, 2001). (9/11 Commission 7/24/2004, pp. 326; Goldberg et al. 2007, pp. 131)
President Approves Decision to Raise Defcon - Rumsfeld now speaks with Bush and, according to the 9/11 Commission Report, tells him that the Department of Defense is “working on refining the rules of engagement, so pilots would have a better understanding of the circumstances under which an aircraft could be shot down.” Also at this time, according to the 9/11 Commission Report, Rumsfeld briefs Bush on his decision to raise the defense readiness condition to Defcon 3. When Rumsfeld ordered that the condition be raised, Vice President Dick Cheney told him to run the issue by the president; Rumsfeld replied that he would “call him shortly.” (US Department of Defense 9/11/2001 pdf file; 9/11 Commission 7/24/2004, pp. 465, 554) Bush gives Rumsfeld his approval for having raised the defense readiness condition. (Milbank and Allen 9/12/2001; Bush 2010, pp. 133)
Defense Readiness Condition Possibly Discussed at Later Time - Although the 9/11 Commission Report will say Rumsfeld and Bush’s discussion of the defense readiness condition occurs at 11:15 a.m., in his 2010 book Decision Points, Bush will write that he approves Rumsfeld’s decision when he speaks to Rumsfeld from the office of Lieutenant General Thomas Keck at Barksdale Air Force Base. (Bush 2010, pp. 133) If correct, this would mean the relevant phone call takes place sometime after 12:11 p.m., when Bush goes to Keck’s office (see (12:11 p.m.-1:20 p.m.) September 11, 2001). (Sammon 2002, pp. 112-113; Freeman 10/2006 pdf file)

Russian President Vladimir Putin phones President Bush while he is aboard Air Force One. Putin is the first foreign leader to call Bush following the attacks. He earlier called the White House to speak with the president, but had to speak with Condoleezza Rice instead (see Between 10:32 a.m. and 11:45 a.m. September 11, 2001). Putin tells Bush he recognizes that the US has put troops on alert, and makes it clear that he will stand down Russian troops. US forces were ordered to high alert some time between 10:10 and 10:46 a.m. (see (Between 10:10 a.m. and 10:35 a.m.) September 11, 2001) Bush later describes, “In the past… had the President put the—raised the DEF CON levels of our troops, Russia would have responded accordingly. There would have been inevitable tension.” Bush therefore describes this phone call as “a moment where it clearly said to me, [President Putin] understands the Cold War is over.” (US President 10/1/2001; US President 11/19/2001; Dougherty 9/10/2002) Putin also sends a telegram to Bush today, stating: “The series of barbaric terrorist acts, directed against innocent people, has evoked our anger and indignation.… The whole international community must rally in the fight against terrorism.” (Russian Embassy 9/17/2001)

United Airlines issues a press release confirming that Flight 93 has crashed. Flight 93 went down in Pennsylvania shortly after 10:00 a.m. (see (10:06 a.m.) September 11, 2001). The release states: “United Airlines has confirmed one of its flights has crashed near Pittsburgh, Pennsylvania. United Flight 93, a Boeing 757 aircraft, is the flight number involved. The flight originated in Newark and was bound for San Francisco.” The release adds, “United is deeply concerned about a further flight, United Flight 175, a Boeing 767, which was bound from Boston to Los Angeles.” (United Airlines 9/11/2001) Although Flight 175 hit the World Trade Center at 9:03 (see 9:03 a.m. September 11, 2001), United Airlines will not publicly confirm it has crashed until 11:53 a.m. (see 11:53 a.m. September 11, 2001).

President Bush (center, bending) and others look out  the windows of Air Force One as their fighter escort arrives.President Bush (center, bending) and others look out the windows of Air Force One as their fighter escort arrives. [Source: White House]President Bush, his entourage, and reporters accompanying them on board Air Force One notice fighter jets escorting their plane for the first time. Air Force One is currently flying westward over Mississippi, toward Barksdale Air Force Base in Louisiana. (Keen and Carney 9/11/2001; Sammon 2002, pp. 109; Kohn 9/11/2002) The White House requested a fighter escort for it (see 9:59 a.m. September 11, 2001) and the Secret Service asked Major General Larry Arnold, the commanding general of NORAD’s Continental US Region, to provide that escort. (Code One Magazine 1/2002; 9/11 Commission 7/24/2004, pp. 38; Spencer 2008, pp. 255)
Passengers Notice Fighters - Now, air traffic control radios Colonel Mark Tillman, the pilot of Air Force One, and notifies him, “[Y]ou’ve got two F-16s at about your—say, your 10 o’clock position.” (Kohn 9/11/2002; Spencer 2008, pp. 255) Reporters on board notice a fighter flying alongside the plane’s right wing, and then spot another one alongside its left wing. (Keen and Carney 9/11/2001) According to a photographer on the plane, these jets are “so close that we could see the pilot’s head.” (BBC 9/1/2002) Bush also notices the fighters. (Sammon 2002, pp. 109) White House Communications Director Dan Bartlett will later recall: “The staff, and the president and us, were filed out along the outside hallway of his presidential cabin there and looking out the windows. And the president gives them a signal of salute, and the pilot kind of tips his wing, and fades off and backs into formation.” (Kohn 9/11/2002)
Fighters Maybe Arrived Earlier, but Remained out of Sight - According to most accounts, the jets alongside Air Force One belong to the 147th Fighter Wing of the Texas Air National Guard. (Kohn 9/11/2002; Filson 2003, pp. 87; Martin 7/4/2004; Rosenfeld and Gross 2007, pp. 40; Spencer 2008, pp. 255) But a few accounts will indicate they belong to a unit of the Florida Air National Guard in Jacksonville (see (10:00 a.m.) September 11, 2001). (US Department of Defense 9/2001; Langley 12/16/2001) Four 147th Fighter Wing jets have been directed toward the president’s plane to accompany it (see (After 9:56 a.m.) September 11, 2001). (Filson 2003, pp. 87; Rosenfeld and Gross 2007, pp. 40) But according to Sarasota Magazine, Air Force One is “currently being escorted by six jet fighters.” (Plunket 11/2001) Fifteen minutes earlier, at 11:14 a.m., an official, whose identity is unstated but who is not a member of the White House staff, told the reporters on Air Force One that the plane already had plenty of military escort, but the fighters were not visible at that time, presumably meaning they were escorting the plane from a distance. (Keen and Carney 9/11/2001)
Jets Protecting '80-Mile Bubble' around Air Force One - The two jets seen by the passengers on Air Force One are reportedly being flown by pilots Shane Brotherton and Randy Roberts of the 147th Fighter Wing. Roberts will later recall, “We were trying to keep an 80-mile bubble… around Air Force One, and we’d investigate anything that was within 80 miles.” (Kohn 9/11/2002; Spencer 2008, pp. 255) The 147th Fighter Wing jets will accompany Air Force One to Barksdale Air Force Base, then on to Offutt Air Force Base, Nebraska, and finally to Andrews Air Force Base, near Washington, DC. (Filson 2003, pp. 87-88; Cousins 7/9/2005)

President Bush and his wife, Laura Bush, finally talk over the phone after their previous attempts at calling each other this morning have been unsuccessful. Bush is on Air Force One, which is descending toward Barksdale Air Force Base in Louisiana, while the first lady is at the Secret Service headquarters in Washington, DC, where she has been taken for her own safety. (Kessler 2006, pp. 136; Bush 2010, pp. 132; Bush 2010, pp. 202-203)
First Lady Reassures President, Says Daughters Are Fine - Bush and the first lady talk over a secure phone line. (McCaleb 9/12/2001) After she hears her husband’s voice, the first lady says to the president, referring to the day’s catastrophic events: “How horrible. How terrible.” She then reassures him that she is okay. (Burleigh 10/15/2001; Andersen 2002, pp. 6) She says she has been taken by the Secret Service to a safe location. Bush is “very relieved,” he will later recall, when the first lady then tells him she has spoken to their daughters, Barbara and Jenna, and says both of them are fine (see (Between 11:00 a.m. and 11:40 a.m.) September 11, 2001). The first lady asks the president when he is coming back to Washington. He tells her “that everyone was urging me not to return, but that I would be there soon,” he will recall. “I had no idea whether that was true, but I sure hoped so,” he will comment. (Bush 2010, pp. 132) (Bush will in fact arrive back at the White House many hours later, at 6:54 p.m. (see (6:54 p.m.) September 11, 2001). (CNN 9/12/2001; Sammon 2002, pp. 128) ) Later reflecting on this call, the president will say his wife “couldn’t have been more calm, resolved, almost placid” during it, which, he will say, “was a very reassuring thing.” (Fineman and Brant 12/3/2001) The first lady will describe the call, saying, “From the way [Bush] spoke, I could hear how starkly his presidency had been transformed.”
Previous Call Attempts Have Been Unsuccessful - Bush and the first lady have been trying to call each other throughout the morning, but until now have been unsuccessful in their attempts. (Bush 2010, pp. 202-203) Bush was provided with a direct contact phone number for the first lady earlier in the morning (see (10:37 a.m.) September 11, 2001). (United States Secret Service 2001) But before they made contact, he had “placed several calls,” he will recall, but “the line kept dropping.” Bush will comment, “I couldn’t believe that the president of the United States couldn’t reach his wife.” (Bush 2010, pp. 132) The first lady had similarly been trying to call the president, but also without success. After she arrived at the Secret Service headquarters (see (10:55 a.m.) September 11, 2001), she “tried to reach [the president], but my calls could not get through,” she will write. John Meyers, her advance man, promised he would keep trying to contact the president for her. The first lady will comment, “It is stunning now to think that our ‘state-of-the-art’ communications would not allow him to complete a phone call to Secret Service headquarters, or me to reach him on Air Force One.” (Bush 2010, pp. 202-203)

Air Force One at Barksdale Air Force Base.Air Force One at Barksdale Air Force Base. [Source: Win McNamee / Reuters]Air Force One, with President Bush on board, lands at Barksdale Air Force Base—the home of the B-52 bomber—near Shreveport, Louisiana. (Sanger and van Natta 9/16/2001; Langley 12/16/2001; BBC 9/1/2002) The president’s plane was escorted by fighter jets from the 147th Fighter Wing of the Texas Air National Guard as it came in to land (see (11:29 a.m.) September 11, 2001). (Gibbs 9/14/2001; Filson 2003, pp. 87; Bush 2010, pp. 132) Two of those fighters now land at Barksdale with Air Force One while the other two remain airborne, flying a combat air patrol over Shreveport and Bossier City. Aircraft and personnel at Barksdale were participating in the major training exercise Global Guardian this morning, before the terrorist attacks began (see 8:48 a.m. September 11, 2001), and after touching down, Air Force One taxies past 40 fully loaded B-52s. (Villafuerte 9/8/2002; Bombardier 9/8/2006 pdf file; Draper 2007, pp. 141) Air Force personnel dressed in full combat gear and brandishing M-16s then set up a perimeter around the plane. (Gibbs 9/14/2001) Bush initially remains on board, gathering more intelligence. There is no mobile gangway on the tarmac and so he is unable to get off through his usual door in the top half of Air Force One. Instead, the flight crew opens a hatch near the belly of the plane and lowers a set of retractable stairs while Bush continues working the phones. The president finally gets off the plane just before noon and is then escorted away from it amid tight security (see (11:55 a.m.) September 11, 2001). (Sammon 2002, pp. 111-112) The Daily Telegraph will later comment, “The official reason for landing at Barksdale was that Mr. Bush felt it necessary to make a further statement (see 12:36 p.m. September 11, 2001), but it isn’t unreasonable to assume that—as there was no agreement as to what the president’s movements should be—it was felt he might as well be on the ground as in the air.” (Langley 12/16/2001) Bush will remain at Barksdale Air Force Base for almost two hours before taking off again on Air Force One (see 1:37 p.m. September 11, 2001). (Tapper 9/12/2001; 2d Bomb Wing 6/30/2002 pdf file)

One day after 9/11, the New York Times will report that FBI agents in Florida investigating the hijackers quickly “descended on flight schools, neighborhoods and restaurants in pursuit of leads.” At one flight school, “students said investigators were there within hours of Tuesday’s attacks.” (Canedy and Sanger 9/13/2001) Also on September 12, the Times will report, “Authorities said they had also identified accomplices in several cities who had helped plan and execute Tuesday’s attacks. Officials said they knew who these people were and important biographical details about many of them. They prepared biographies of each identified member of the hijack teams, and began tracing the recent movements of the men.” (Johnston and Risen 9/13/2001) In September 2002, 9/11 victim’s relative Kristen Breitweiser, testifying before the 9/11 Congressional Inquiry, will cite these news reports and will ask, “How did the FBI know exactly where to go only a few hours after the attacks? How did they know which neighborhoods, which flight schools and which restaurants to investigate so soon in the case?… How are complete biographies of the terrorists, and their accomplices, created in such short time? Did our intelligence agencies already have open files on these men? Were they already investigating them? Could the attacks of September 11th been prevented?” (US Congress 9/18/2002) In at least some cases, it appears that US intelligence did quickly access existing files on the hijackers. The Washington Post reports, “In the hours after Tuesday’s bombings, investigators searched their files on [Satam] Al Suqami and [Ahmed] Alghamdi, noted the pair’s ties to [Nabil] al-Marabh and launched a hunt for him.” A top Customs official claims that by checking flight manifests and comparing them with other information such as watch lists, he is able to determine the names of all 19 hijackers by 11:00 a.m.(see (11:00 a.m.) September 11, 2001). (Mintz and Lengel 9/21/2001)

CIA Director Tenet tells Defense Secretary Rumsfeld about an intercepted phone call from earlier in the day at 9:53 a.m. An al-Qaeda operative talked of a fourth target just before Flight 93 crashed. Rumsfeld’s assistant Stephen Cambone dictates Rumsfeld’s thoughts the time, and the notes taken will later be leaked to CBS News. According to CBS, “Rumsfeld felt it was ‘vague,’ that it ‘might not mean something,’ and that there was ‘no good basis for hanging hat.’ In other words, the evidence was not clear-cut enough to justify military action against bin Laden.” (Roberts 9/4/2002) A couple of hours later, Rumsfeld will use this information to begin arguing that Iraq should be attacked, despite the lack of verified ties between al-Qaeda and Iraq (see (2:40 p.m.) September 11, 2001).

President Bush spends time arguing with his colleagues about where he should go next while he is at Barksdale Air Force Base in Louisiana and is advised to stay away from Washington, DC. (Langley 12/16/2001; Bush 2010, pp. 133) Air Force One landed at Barksdale at 11:45 a.m. (see 11:45 a.m. September 11, 2001) and, about 25 minutes later, Bush was taken to the headquarters of the 8th Air Force at the base (see (12:11 p.m.-1:20 p.m.) September 11, 2001). (Sammon 2002, pp. 112; 9/11 Commission 7/24/2004, pp. 325) The media are now asking about his whereabouts and why he has not returned to Washington. Bush is in fact keen to return to the capital. “I was worried people would get the impression that the government was disengaged,” he will later write. “The American people needed to see their president in Washington,” he will comment.
Bush Is Advised to Stay Away from Washington - While he is at the base, Bush debates whether he should return to Washington with the Secret Service and Vice President Dick Cheney, who is at the White House. (Langley 12/16/2001; Bush 2010, pp. 133) These people advise him against going back. (9/11 Commission 7/24/2004, pp. 325) “The Secret Service agents felt it was still too uncertain,” he will recall, adding: “Dick [Cheney] and [National Security Adviser Condoleezza Rice, who is at the White House] agreed. They recommended that I go to the Strategic Command at Offutt Air Force Base in Nebraska. It had secure housing space and reliable communications.” (Bush 2010, pp. 133) Meanwhile, Andrew Card, Bush’s chief of staff, spends time on the phone, seeking opinions from a number of trusted individuals. On the basis of these calls, he advises Bush that it would be reckless to return to Washington. (Langley 12/16/2001)
Secret Service Decides Where the President Goes - Despite Bush’s desire to return to the capital, the Secret Service has the power to determine where the president should go in a crisis, according to Dave Wilkinson, assistant special agent in charge of the presidential protection division. “By federal law, the Secret Service has to protect the president,” he will say, adding: “The wishes of that person that day are secondary to what the law expects of us. Theoretically it’s not his call, it’s our call.” (Graff 9/9/2016) Bush therefore acquiesces and a few minutes before 1:00 p.m., according to the London Daily Telegraph, agrees to fly to Offutt Air Force Base rather than going back to Washington. (Langley 12/16/2001) “I resigned myself to delaying my return once again,” he will comment. (Bush 2010, pp. 133) Bush “fought with us tooth and nail all day to go back to Washington,” Wilkinson will say, but the Secret Service “basically refused to take him back.” (Graff 9/9/2016)
Bush Is Frustrated at Being Unable to Return to the White House - After returning to Air Force One, but before the plane takes off, Bush gets on the phone to Cheney again and expresses his increasing frustration at being unable to return to the capital. He tells the vice president: “I can assure you I’d like to come home now. Tonight would be great.” Then, at 1:25 p.m., he turns to Card and Edward Marinzel, the head of his Secret Service detail, and says: “I want to go back home ASAP. I don’t want whoever this is holding me outside of Washington.” But Marinzel tells him, “Our people say it’s too unsteady still.” Bush replies, “Cheney says it’s not safe yet, as well.” Card then advises, “The right thing is to let the dust settle.” (Sammon 2002, pp. 118-119) Air Force One will take off from Barksdale Air Force Base and head to Offutt Air Force Base at 1:37 p.m. (see 1:37 p.m. September 11, 2001). (Milbank and Allen 9/12/2001)

I. Lewis “Scooter” Libby, Vice President Dick Cheney’s chief of staff, wonders if the recent assassination of Ahmed Shah Massoud, the leader of the Northern Alliance in Afghanistan, was carried out as part of the preparations for today’s terrorist attacks on the United States and Cheney agrees when he suggests this possibility. (Eichenwald 2012, pp. 41-42) Libby is in the Presidential Emergency Operations Center below the White House with Cheney and other senior government officials. (Libby 11/14/2001; Clarke 2004, pp. 18) While thinking about today’s attacks on the US, his mind turns to Massoud. (Eichenwald 2012, pp. 41-42) Massoud was the commander of the Northern Alliance, the resistance group fighting Afghanistan’s ruling Taliban and the al-Qaeda terrorist network they shelter. He was killed on September 9 by a bomb hidden in a video camera carried by two men who claimed they were journalists who wanted to interview him (see September 9, 2001). (Elliott 8/12/2002; Martin 9/9/2002) In light of this, it occurs to Libby that the “strongest fighting force battling al-Qaeda and the Taliban had lost its most important leader” just two days before America was attacked. “The United States had been deprived of an ally who could have been counted on to join in any military operation against [Osama] bin Laden and his cohort,” journalist and author Kurt Eichenwald will later note. Libby wonders if Massoud’s murder was an “unlikely coincidence or perhaps more proof that bin Laden’s hand was behind the hijackings,” according to Eichenwald. He puts his thoughts down on a piece of paper, writing, “Did Massoud’s assassination pave the way for the attack in the United States?” and passes the note to Cheney. Cheney reads it, turns to Libby, and nods his head. (Eichenwald 2012, pp. 41-42) The St. Petersburg Times will similarly observe that the assassination meant, “With Massoud out of the way, the Taliban and al-Qaeda would be rid of their most effective opponent, and be in a stronger position to resist the American onslaught” that was likely to follow the 9/11 attacks. “As head of the Northern Alliance and an avowed enemy of the Taliban, Massoud would have been a key figure in any attempt by America to oust the regime and the terrorists it harbored,” the St. Petersburg Times will note. (Martin 9/9/2002)

Susan Trento.Susan Trento. [Source: DC Bureau]FBI agents are able to identify the alleged hijackers of Flight 77 surprisingly quickly on video recorded this morning by security cameras at Washington’s Dulles International Airport, from where Flight 77 took off. (Trento and Trento 2006, pp. 36-37; Priska Neely 10/21/2010) FBI agents arrived at Dulles Airport at around 12:40 p.m. (see (12:40 p.m.) September 11, 2001). (9/11 Commission 9/29/2003 pdf file) The first thing they did there was seize the security video of the west checkpoint in the airport’s main terminal. (Trento and Trento 2006, pp. 36) The five alleged hijackers passed through this checkpoint on their way to boarding Flight 77 (see 7:18 a.m. September 11, 2001, 7:35 a.m. September 11, 2001, and 7:36 a.m. September 11, 2001) and were captured on video as they did so (see 7:15 a.m.-7:36 a.m. September 11, 2001). (Federal Bureau of Investigation 9/19/2001; 9/11 Commission 7/24/2004, pp. 3)
FBI 'Knew Who the Hijackers Were' - FBI agents now bring Ed Nelson, the supervisor in charge of the west checkpoint, the video recorded at the checkpoint this morning for him to examine. As he watches it with them, he is surprised that they already seem to know who the Flight 77 hijackers were and what they looked like. The agents “went right to the first hijacker on the tape and identified him,” Nelson will later recall. “They would go ‘roll’ and ‘stop it,’ and showed me each of the hijackers,” he will say. He will remark that both of the metal detectors at the checkpoint were open around the time the hijackers were screened and “lots of traffic was moving through.” In light of this, he will say, “picking people out [on a video recording] is hard.” And yet the agents “knew who the hijackers were out of hundreds of people going through the checkpoints.” When an interviewer asks him, “How would they know?” since the “FBI claimed they had no idea who these hijackers were,” Nelson will reply: “Oh, exactly. Yeah, it boggles my mind.” He will comment: “I wanted to know how they had that kind of information. So fast. It didn’t make sense to me.” (Trento and Trento 2006, pp. 36-37; Priska Neely 10/21/2010)
FBI Knew Who the Hijackers Were 'the Day Before,' Journalist Will Suggest - US Customs reportedly provided the FBI with the passenger lists and the names of the probable hijackers for the four hijacked flights within 45 minutes of the terrorist attacks this morning (see (11:00 a.m.) September 11, 2001). (9/11 Commission 1/26/2004) Whether this helped the FBI agents at Dulles Airport to identify the hijackers on the security video is unclear. Investigative journalist Susan Trento will comment on their ability to recognize the hijackers so quickly, stating, “What it says to me is… if they knew [the hijackers] that morning, they knew who they were the day before and they should have been able to catch them before they got to the airport.” (Priska Neely 10/21/2010)

Attorney General John Ashcroft arrives at the FBI’s Strategic Information and Operations Center (SIOC), located on the fifth floor of the FBI’s Washington, DC, headquarters. (CNN 11/20/1998; 9/11 Commission 12/17/2003 pdf file; Ashcroft 2006, pp. 120) Ashcroft has returned to Washington after his scheduled engagement in Milwaukee had to be aborted due to the terrorist attacks (see Shortly After 9:03 a.m. September 11, 2001). (Thomas and Hosenball 9/24/2001; Brill 3/10/2003)
Ashcroft Heads to the SIOC instead of the Remote, Classified Site - After his plane landed at Reagan National Airport (see (12:00 p.m.) September 11, 2001), Ashcroft was advised by National Security Adviser Condoleezza Rice to head to the remote, classified site, where other Justice Department personnel had gone. But because the roads were clogged with traffic, at the recommendation of Deputy Attorney General Larry Thompson, Ashcroft and his deputy chief of staff, David Israelite, turned around and headed instead toward the SIOC. While on his way to the SIOC, Ashcroft ordered that senior Justice Department officials like Thompson, who was at the remote, classified site, meet him at the center. Ashcroft will later estimate that he arrives at the SIOC sometime between 1:00 p.m. and 2:00 p.m. (9/11 Commission 12/17/2003 pdf file; Ashcroft 2006, pp. 118-120)
Sophisticated Command Center Can Manage Multiple Crises - The FBI’s new, upgraded SIOC officially opened in November 1998. (CNN 11/20/1998; Federal Bureau of Investigation 1/18/2004) The windowless, high-tech command center is 40,000 square feet in size. (Grunwald 11/21/1998; Ashcroft 2006, pp. 120) It can seat 380 people, includes 20 rooms to support its operations, and is equipped with sophisticated computers and communications equipment. It functions as a 24-hour watch post, a crisis management center, and an information processing center. It is capable of handling up to five crises at once. (CNN 11/20/1998; Federal Bureau of Investigation 1/18/2004) The SIOC was operational “[w]ithin minutes” of the terrorist attacks in New York and Washington, according to the FBI (see (Shortly After 9:03 a.m.) September 11, 2001), and provides “analytical, logistical, and administrative support” for the FBI’s teams on the ground in New York, Pennsylvania, and at the Pentagon. (Federal Bureau of Investigation 2003) Ashcroft will remain at the SIOC throughout the day, along with most of the FBI and Justice Department’s top officials (see (2:00 p.m.-8:30 p.m.) September 11, 2001). (Chen and Schrader 9/12/2001; Ashcroft 2006, pp. 129)

FBI agents are apparently unwilling to look into the account of Eric Gill, an employee at Washington’s Dulles International Airport, from where Flight 77 took off this morning, regarding a confrontation he had at the airport yesterday evening with five suspicious Middle Eastern men. (Trento and Trento 2006, pp. 38-39) The confrontation occurred sometime between 8:00 p.m. and 8:45 p.m. on September 10 while Gill was supervising the west checkpoint in Dulles Airport’s main terminal. Gill became suspicious of the men as they tried to get to a secure area of the airport (see (Between 8:00 p.m. and 8:45 p.m.) September 10, 2001).
Employee Reported the Suspicious Incident to His Supervisor - He reported the incident after coming into work at around 1:00 p.m. today and hearing about the hijacking of Flight 77. (Federal Bureau of Investigation 9/14/2002; 9/11 Commission 1/19/2004 pdf file; Trento and Trento 2006, pp. 1-6) Thinking the men he’d confronted might be involved, he went to his supervisor, Chandresh Patel, and let him know what happened. He also let Patel know that his colleague, Nicholas DeSilva, was at the checkpoint when the incident occurred. Patel therefore arranged for him and DeSilva to be interviewed immediately by FBI agents who had come to the airport to investigate the hijacking (see (12:40 p.m.) September 11, 2001).
Employee Isn't Shown Video of the Hijackers - Gill is interviewed for about two hours by two agents. The agents seem to consider his confrontation with the Middle Eastern men to be significant. DeSilva, meanwhile, is able to confirm in his interview with the FBI that the confrontation took place. However, the two agents never show Gill video the FBI has taken possession of that shows the alleged hijackers passing through the west checkpoint on their way to boarding Flight 77 this morning, to determine if any of the hijackers were among the men he encountered. (Trento and Trento 2006, pp. 38-39) And yet the FBI shows the video to every employee who works on the security checkpoints at Dulles Airport apart from Gill and DeSilva, according to Ed Nelson, a security manager at the airport. (Trento and Trento 2006, pp. 43)
Employee Will Be Visited at Home by the FBI - The FBI will subsequently visit Gill at his home to show him some photos and ask if any of the Middle Eastern men he encountered are on them. Gill will later give conflicting accounts of this visit. In 2004, he will tell the 9/11 Commission that a young female agent visited him at his home a few days after the attacks and showed him about five photos, but he did not recognize the men he’d encountered in them. 9/11 Commission staffers will determine, however, that the men in the photos did not include any of the alleged 9/11 hijackers. (Federal Bureau of Investigation 9/14/2002; 9/11 Commission 1/19/2004 pdf file) A couple of years later, Gill will tell investigative journalists Joseph Trento and Susan Trento that FBI agents visited him and showed him some photos a couple of days after the attacks. The agents said they were in a hurry to find out what actually happened, and so the images they had were just photocopies and of poor quality. All the same, he recognized two of the men he’d encountered in them. “The picture was bad… but I told them [one of the men in the pictures] looked like he could be the one who had been dressed in a ramp uniform with the ID card on the night of the 10th,” he will tell the Trentos.
Employee Will Identify Two Men He Encountered as Hijackers - Gill will never hear from the FBI again after this visit. (Trento and Trento 2006, pp. 39-40) However, a superior will subsequently show him the photos of the alleged hijackers that are published on the FBI website, and from looking at these he will identify two of the men he confronted as Flight 77 hijacker Nawaf Alhazmi and Flight 175 hijacker Marwan Alshehhi. A source in the FBI will say one reason the bureau did not take Gill’s account seriously was that it had trouble understanding how and why one of the Flight 175 hijackers could have been at Dulles Airport on the evening before he took an early morning flight from Boston. (Trento and Trento 2006, pp. 43-44)

Page 10 of 21 (2065 events)
previous | 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21 | next

Creative Commons License Except where otherwise noted, the textual content of each timeline is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike