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Context of 'May 2001: US Military Drafts Scenario for Afghan Operation'

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Osama Awadallah.Osama Awadallah. [Source: Chris Park / Associated Press]Associates of 9/11 hijackers Nawaf Alhazmi and Khalid Almihdhar in San Diego reportedly change their behavior and seem to be aware that “something big” is about to happen. But it is not clear how they would have obtained this information.
bullet The 9/11 Commission will suggest that there is evidence Alhazmi calls Mohdar Abdullah in late August (see (August 25, 2001)). Abdullah, a friend of these two hijackers in San Diego, may have been told some about the 9/11 plot back in 2000 and even invited to join in (see Early 2000 and June 10, 2000).
bullet He will later brag to someone in prison that he was told of the attack date three weeks in advance (see Early 2000).
bullet Both Abdullah and another former associate of the hijackers, Yazeed al-Salmi, suddenly become intent on marrying before 9/11. The 9/11 Commission will quote a witness saying al-Salmi told him, “I knew they were going to do something, that is why I got married.”
bullet In addition, employees at the Texaco station where Alhazmi worked (see Autumn 2000), including one named Iyad Kreiwesh, apparently expect that law enforcement authorities will visit them in the near future.
bullet Further, according to one witness, early on the morning of September 10, Abdullah, Osama Awadallah, Omar Bakarbashat, and others behave suspiciously at the gas station. The witness will say that after the group meets, Awadallah tells the others, “[I]t is finally going to happen” and they celebrate with high fives. [9/11 Commission, 7/24/2004, pp. 219-220, 249-50, 532]

Entity Tags: Iyad Kreiwesh, Yazeed al-Salmi, Osama Awadallah, Nawaf Alhazmi, Omar Bakarbashat, Mohdar Abdullah

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The NSA’s representative to the FBI asks the NSA for permission to pass intelligence information about 9/11 hijackers Khalid Almihdhar and Nawaf Alhazmi to FBI criminal agents investigating the bombing of the USS Cole and permission is granted the same day, but FBI headquarters does not forward this information to the Cole investigators. The request is made on behalf of FBI headquarters agent Dina Corsi, but Corsi does not want the agents to launch a criminal investigation to find Almihdhar in the US—she believes the information will be useful to them because of Almihdhar’s connection to the Cole bombing. The information identifies Almihdhar as an “Islamic extremist” and says that he traveled to Kuala Lumpur, where he met an associate named Nawaf (see January 5-8, 2000). This links Almihdhar to the Cole bombing because the FBI thinks one of the bombers, Fahad al-Quso, may have traveled to Kuala Lumpur at the same time as Almihdhar. Although the 9/11 Commission will say that Corsi “had permission to share the information” with the Cole investigators, she apparently does not do so, even though it is clear from conversations they have around this time that they want it (see August 28, 2001, and August 28, 2001, August 28-29, 2001, and August 29, 2001). [9/11 Commission, 7/24/2004, pp. 271, 539; US Department of Justice, 11/2004, pp. 276-7, 283, 286, 294, 304 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file]

Entity Tags: Nawaf Alhazmi, Usama bin Laden Unit (FBI), National Security Agency, FBI Headquarters, Fahad al-Quso, Dina Corsi, Khalid Almihdhar, FBI New York Field Office

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FBI’s Minneapolis field office has submitted a memorandum to the Radical Fundamental Unit (RFU) at FBI headquarters for a search warrant under the Foreign Intelligence Surveillance Act (FISA) for Zacarias Moussaoui’s belongings (see August 23-27, 2001). Before it is submitted, RFU agent Mike Maltbie makes several alterations to the memo. In particular, he deletes a key section saying that a CIA officer had described Chechen rebel leader Ibn Khattab, to whom Moussaoui was connected, as an associate of bin Laden. He deletes this even though the FBI was recently warned that bin Laden and Ibn Khattab may be working together on attacks against US interests (see Before April 13, 2001). However, Minneapolis FBI agent Greg Jones objects in a lengthy e-mail that “we are setting this up for failure if we don’t have the foreign power connection firmly established for the initial review.” Jones also complains about other changes made by Maltbie, including:
bullet Maltbie changes a statement about Moussaoui “preparing himself to fight” to one saying he and an associate “train together in defensive tactics.”
bullet Maltbie changes the sentence, “Moussaoui was unable to give a convincing explanation for his paying $8300 for 747-400 training,” to “Moussaoui would give an explanation for his paying $8300 in cash for 747-700 flight simulation training.”
bullet Maltbie changes a statement that Moussaoui has no convincing explanation for the large sums of money he had to “Moussaoui would not explain the large sums of money known to have been in his possession.”
Maltbie responds by saying that they will attempt to put something together for the foreign power requirement and by changing some, but not all of the sections Jones complains about. However, Minneapolis is still unhappy and the Justice Department’s Office of Inspector General will state that after Jones’ complaints are taken into consideration the memo is only “slightly less persuasive.” The key section about Chechnya is not reinstated, but Moussaoui’s links to Chechnya are discussed at the relevant meeting with an attorney about the request (see August 28, 2001). [US Department of Justice, 11/2004, pp. 161-4, 209-211 pdf file]

Entity Tags: FBI Minnesota field office, FBI Headquarters, Radical Fundamentalist Unit, Greg Jones, Michael Maltbie

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

FBI headquarters agent Dina Corsi asks the FBI’s New York field office to open an intelligence investigation into future 9/11 hijacker Khalid Almihdhar and locate him in the US. Corsi’s written request mentions Almihdhar’s arrival in the US in July 2001 (see July 4, 2001), his previous travel to the US in January 2000 with Nawaf Alhazmi (see January 15, 2000), his attendance at al-Qaeda’s Malaysia summit (see January 5-8, 2000), his association with an al-Qaeda communications hub in Yemen (see Early 2000-Summer 2001), and similarities between his travel and that of Fahad al-Quso, Ibrahim al-Thawar (a.k.a. Nibras), and Khallad bin Attash (see January 13, 2000), operatives involved in the bombing of the USS Cole. Corsi does not mention that the CIA knows bin Attash also attended the Malaysia summit, as this information has not officially been passed to the FBI yet. [US Department of Justice, 11/2004, pp. 304 pdf file]

Entity Tags: Usama bin Laden Unit (FBI), Khallad bin Attash, Ibrahim al-Thawar, FBI Headquarters, Khalid Almihdhar, Dina Corsi, Fahad al-Quso

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Mike Maltbie and Rita Flack of the Radical Fundamentalist Unit (RFU) forward a request for a warrant to search Zacarias Moussaoui’s belongings (see August 21, 2001) to National Security Law Unit chief Spike Bowman. The request was submitted by the Minneapolis field office (see August 22-28, 2001), which has been trying to obtain a warrant for some time. Earlier in the day, Maltbie edited the request, removing information connecting Moussaoui to al-Qaeda through a rebel group in Chechnya (see August 28, 2001). RFU chief Dave Frasca was to attend the meeting, but is called away at the last minute. According to Bowman, who is already very familiar with the facts in this case, Maltbie is adamant that there is not enough evidence to issue the warrant. Bowman agrees, saying that the evidence fails to implicate Moussaoui as an agent of a foreign power. The FBI thus abandons the effort to obtain a FISA warrant and begins planning his deportation (see (August 30-September 10, 2001)). [US Department of Justice, 11/2004, pp. 164-6, 168 pdf file; US Department of Justice, 3/1/2006 pdf file]

Entity Tags: Rita Flack, Marion (“Spike”) Bowman, FBI Headquarters, FBI Minnesota field office, Radical Fundamentalist Unit, Michael Maltbie, National Security Law Unit

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Steve Bongardt, an FBI criminal agent investigating the bombing of the USS Cole, receives an e-mail from FBI headquarters asking the FBI’s New York office to start looking for future 9/11 hijacker Khalid Almihdhar under an intelligence investigation, but is forced to delete it following an argument with headquarters. The e-mail was not addressed to Bongardt, but forwarded to him by a supervisor, possibly in error. However, Bongardt calls Dina Corsi, the headquarters agent who wrote the e-mail, and expresses his surprise at the information contained in it, saying: “Dina, you got to be kidding me! Almihdhar is in the country?” He tells her the search should be conducted as a criminal investigation, not an intelligence investigation. Corsi incorrectly replies that the “wall” prevents the search from being carried out by criminal agents (see Early 1980s and July 19, 1995), as the investigation requires intelligence from the NSA that criminal agents cannot have, and she forces Bongardt to delete the e-mail from his computer (see August 29, 2001). [9/11 Commission, 7/24/2004, pp. 271; US Department of Justice, 11/2004, pp. 304 pdf file; Wright, 2006, pp. 353]

Entity Tags: Usama bin Laden Unit (FBI), Steve Bongardt, Dina Corsi, FBI New York Field Office, FBI Headquarters, Khalid Almihdhar

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

FBI New York agent Steve Bongardt, FBI headquarters agent Dina Corsi, and acting FBI Osama bin Laden unit head Rod Middleton, who is Corsi’s supervisor, discuss whether the search for future 9/11 hijacker Khalid Almihdhar should be an intelligence or criminal investigation. Bongardt argues that the search should be a criminal investigation because of Almihdhar’s connection to the bombing of the USS Cole and because more agents could be assigned to a criminal investigation. (Note: the office only has one rookie intelligence agent available.) He also says a criminal investigation would have better tools, such as grand jury subpoenas, which are faster and easier to obtain than the tools in an intelligence investigation. Corsi and Middleton say that the “wall” prevents the intelligence information necessary for the case being shared with criminal investigators, so the search must be an intelligence investigation. (Note: Corsi and Middleton are wrong (see August 29, 2001).) Bongardt is unhappy with this and requests an opinion from the Justice Department’s national security law unit (see August 28-29, 2001). [US Department of Justice, 11/2004, pp. 307 pdf file]

Entity Tags: Usama bin Laden Unit (FBI), Rod Middleton, Dina Corsi, Steve Bongardt, FBI New York Field Office, FBI Headquarters, Khalid Almihdhar

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

FBI headquarters agents Dina Corsi and Rod Middleton contact Justice Department lawyer Sherry Sabol to ask her opinion on the search for 9/11 hijacker Khalid Almihdhar, but Sabol will later say that Corsi misrepresents her advice to other agents. Corsi contacts Sabol, an attorney at the national security law unit, to ask her about legal restrictions on the search for Almihdhar, because of an argument she has had with New York agent Steve Bongardt about whether the search should be an intelligence or criminal investigation (see August 28, 2001 and August 28, 2001). Corsi will later tell Bongardt that Sabol told her that the information needed for the investigation cannot be passed on to criminal agents at the FBI, only intelligence agents, and that if Almihdhar is located, a criminal agent cannot be present at an interview. [US Department of Justice, 11/2004, pp. 307-8 pdf file] Corsi’s understanding of the issue is wrong, and the “wall,” which restricted the passage of some intelligence information to criminal agents at the FBI, does not prevent the information in question being shared with criminal agents (see August 29, 2001). The 9/11 Commission will comment that Corsi “appears to have misunderstood the complex rules that could apply to the situation.” [9/11 Commission, 7/24/2004, pp. 271] In addition, Sabol will later insist that her advice was very different than what Corsi claims it is. She will deny saying a criminal agent could not interview Almihdhar, arguing that she would not have given such inaccurate advice. She will also say the caveat on the intelligence information from the NSA would not have stopped criminal agents getting involved and, in any case, the NSA would have waived the caveat if asked. (Note: the NSA did so at Corsi’s request just one day earlier (see August 27-28, 2001), but presumably Corsi does not tell Sabol this.) [9/11 Commission, 7/24/2004, pp. 271] Larry Parkinson, the FBI’s general counsel at this time, will later say there was no legal bar to a criminal agent being present at an interview and that he would be shocked if Sabol had actually told Corsi this. [9/11 Commission, 2/24/2004] Furthermore, Corsi apparently does not tell Sabol that Almihdhar is in the US illegally. The illegal entry is a crime and means criminal FBI agents can search for him (see August 29, 2001).

Entity Tags: Steve Bongardt, Sherry Sabol, Usama bin Laden Unit (FBI), Larry Parkinson, Khalid Almihdhar, Dina Corsi, FBI Headquarters, FBI New York Field Office, National Security Law Unit, Rod Middleton

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Although the FBI is aware that 9/11 hijacker Khalid Almihdhar lied in an application for a visa on which he entered the US the previous month (see July 4, 2001), it does not fully realize that this means his entry into the US was illegal. If the FBI realized this, it would be able to open a criminal investigation to locate Almihdhar, instead of an intelligence investigation. The New York office, which conducts the search for him, would have preferred a criminal investigation, as more agents could have worked on it, possibly allowing the office to locate Almihdhar before and stop 9/11. The Justice Department’s Office of Inspector General will remark after 9/11: “Thus, there was a clear basis to charge Almihdhar criminally with false statements or visa fraud. Significantly, this information had been provided to the FBI without the restrictive caveats placed on NSA reports and other intelligence information. As a result, if Almihdhar had been found, he could have been arrested and charged with a criminal violation based on the false statements on his visa application. However, the FBI did not seem to notice this when deciding whether to use criminal or intelligence resources to locate Almihdhar.” Almihdhar’s passport also lacks an expiry date and he is a terrorist posing as a tourist (see July 4, 2001). [US Department of Justice, 11/2004, pp. 351 pdf file]

Entity Tags: Usama bin Laden Unit (FBI), Khalid Almihdhar, Dina Corsi, Steve Bongardt, FBI New York Field Office, FBI Headquarters

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

FBI agent Robert Fuller in 2009.FBI agent Robert Fuller in 2009. [Source: Associated Press]The FBI’s New York office opens a full field intelligence investigation to locate Khalid Almihdhar. New York FBI agent Robert Fuller, new to the international terrorism squad, is the only person assigned to the task. The New York office had been given a “heads up alert” about Almihdhar on August 23, but the search only begins after the FBI decides on August 28 to conduct an intelligence investigation instead of a criminal investigation (see August 29, 2001). Another agent had labeled the search request “routine,” meaning that Fuller has 30 days to find his target. However, Fuller will be busy with another matter and won’t begin work on finding Almihdhar until September 4 (see September 4-5, 2001). [US Department of Justice, 11/2004]

Entity Tags: Robert Fuller, Nawaf Alhazmi, Federal Bureau of Investigation, Khalid Almihdhar

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to author Lawrence Wright, on this day there is a conference call between FBI field agent Steve Bongardt, FBI headquarters agent Dina Corsi, and a CIA supervisor at Alec Station, the CIA’s bin Laden unit, who tells Bongardt to stand down in the search for future 9/11 hijacker Khalid Almihdhar. Corsi and Bongardt have been arguing over whether the search for Almihdhar in the US should be a criminal or intelligence investigation (see August 28, 2001 and August 28, 2001), and the CIA supervisor apparently sides with Corsi, saying the search should be an intelligence investigation, and so Bongardt, a criminal agent, cannot be involved in it. Bongardt is angry with this and remarks, “If this guy [Almihdhar] is in the country, it’s not because he’s going to f___ing Disneyland!” [Wright, 2006, pp. 353-4] However, there will be no mention of this conversation in the 9/11 Commission Report or the Justice Department’s report into the FBI’s performance before 9/11. [9/11 Commission, 7/24/2004, pp. 271; US Department of Justice, 11/2004, pp. 306-7 pdf file] According to the Justice Department report, there is a similar conference call between Bongardt, Corsi, and her supervisor at the FBI around this time (see August 28, 2001). It is possible Wright is confusing the supervisor of the CIA’s bin Laden unit with the supervisor of the FBI’s bin Laden unit, meaning that the CIA supervisor is not involved in this argument.

Entity Tags: Steve Bongardt, Alec Station, Khalid Almihdhar, Central Intelligence Agency, FBI New York Field Office, Dina Corsi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FBI opens an intelligence investigation to find future 9/11 hijacker Khalid Almihdhar, despite protests from the FBI New York field office that FBI headquarters has wrongly insisted on an intelligence investigation, when a criminal investigation would be more appropriate and have a better chance of finding him. The Justice Department’s office of inspector general will later conclude that “the designation of the Almihdhar matter as an intelligence investigation, as opposed to a criminal investigation, undermined the priority of any effort to locate Almihdhar.” Upon learning of the decision, Steve Bongardt, an investigator working on the USS Cole bombing investigation, writes to headquarters agent Dina Corsi to express his frustration. He points out that she is unable to produce any solid documentary evidence to support her view of the “wall,” a mechanism that restricts the passage of some intelligence information to criminal agents at the FBI (see Early 1980s and July 19, 1995), and that her interpretation of the “wall” is at odds with the purpose for which it was established. He adds: “Whatever has happened to this—someday someone will die—and wall or not—the public will not understand why we were not more effective and throwing every resource we had at certain ‘problems.’ Let’s hope the [Justice Department’s] National Security Law Unit will stand behind their decisions then, especially since the biggest threat to us now, UBL [Osama bin Laden], is getting the most ‘protection.’” [US Congress, 9/20/2002; New York Times, 9/21/2002; US Department of Justice, 11/2004, pp. 307-9 pdf file; New Yorker, 7/10/2006 pdf file] Both the Justice Department’s office of inspector general and the 9/11 Commission will later back Bongardt and say the investigation should have been a criminal investigation, as the “wall” procedures did not apply. The inspector general will comment that Bongardt “was correct that the wall had been created to deal with the handling of only [Foreign Intelligence Surveillance Act] information and that there was no legal barrier to a criminal agent being present for an interview with Almihdhar if it occurred in the intelligence investigation.” [US Department of Justice, 11/2004, pp. 351 pdf file] The 9/11 Commission will remark that Corsi “misunderstood” the wall and that, “Simply put, there was no legal reason why the information [Corsi] possessed could not have been shared with [Bongardt].” It will conclude: “It is now clear that everyone involved was confused about the rules governing the sharing and use of information gathered in intelligence channels. Because Almihdhar was being sought for his possible connection to or knowledge of the Cole bombing, he could be investigated or tracked under the existing Cole criminal case. No new criminal case was needed for the criminal agent to begin searching for [him]. And as the NSA had approved the passage of its information to the criminal agent, he could have conducted a search using all available information. As a result of this confusion, the criminal agents who were knowledgeable about al-Qaeda and experienced with criminal investigative techniques, including finding suspects and possible criminal charges, were thus excluded from the search.” [9/11 Commission, 7/24/2004, pp. 271, 539]

Entity Tags: Osama bin Laden, Steve Bongardt, Usama bin Laden Unit (FBI), Office of the Inspector General (DOJ), National Commision on Terrorist Attacks, Foreign Intelligence Surveillance Act, Dina Corsi, FBI Headquarters, Khalid Almihdhar, FBI New York Field Office

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The CIA finally tells the FBI that al-Qaeda leader Khallad bin Attash attended an al-Qaeda summit in Malaysia in January 2000 with future 9/11 hijackers Khalid Almihdhar and Nawaf Alhazmi (see January 5-8, 2000). The CIA monitored the meeting and has known that bin Attash attended it for at least eight months (see January 4, 2001), but repeatedly failed to tell the FBI of this (see Shortly Before February 1, 2001, February 1, 2001, Mid-May 2001, and June 11, 2001). The CIA will later say that it thought the FBI knew of the identification in January 2001 (see January 5, 2001 and After), but a CIA manager asked for permission to pass the information to the FBI in July 2001, implying he knew the FBI did not have the information (see July 13, 2001). [US Department of Justice, 11/2004, pp. 298, 305, 310 pdf file] In addition, the text of the notifiction states, “We wish to advise you that, during a previously scheduled meeting with our joint source,” bin Attash was identified in a surveillance photo. [US Congress, 7/24/2003, pp. 150 pdf file] The cable containing the information is for Rodney Middleton, acting head of the FBI’s bin Laden unit, and also says that, if the FBI thinks it does not have all the photographs it needs of the Malaysia summit, it should ask the CIA for them. Middleton is aware that the FBI is investigating Almihdhar (see August 29, 2001), but there is no record of him or anyone else providing this information to either the agent investigating Almihdhar or the main investigation of the USS Cole bombing, which bin Attash commanded. The information was requested by FBI agent Dina Corsi and was passed through a CIA Counterterrorist Center representative to the FBI, presumably Tom Wilshire. Although one of bin Attash’s aliases was watchlisted one week ago (see August 23, 2001), he is not watchlisted under his real name even at this point, meaning the commander of the USS Cole attack can enter the US under his own name as he pleases. [US Department of Justice, 11/2004, pp. 298, 305, 310 pdf file]

Entity Tags: Tom Wilshire, Rod Middleton, Usama bin Laden Unit (FBI), Nawaf Alhazmi, Central Intelligence Agency, Khalid Almihdhar, Dina Corsi, Federal Bureau of Investigation, Khallad bin Attash

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Following the resignation of Prince Turki al-Faisal as head of the Saudi General Intelligence Presidency (GIP) (see August 31, 2001), the CIA becomes nervous about its protection of hijackers Nawaf Alhazmi and Khalid Almihdhar, according to investigative reporters Joe and Susan Trento. A CIA officer will tell the two reporters that the CIA protected the two hijackers in the US because they were working for the GIP, and the CIA did not realize they were loyal to Osama bin Laden, not the regime in Riyadh (see August 6, 2003). After Turki is replaced, the CIA apparently thinks: “Had Turki been forced out by more radical elements in the Saudi royal family? Had he quietly warned the CIA that he suspected the GIP’s assurances about the penetration of al-Qaeda were not as reliable as thought previously? Had al-Qaeda penetrated GIP?” This is said to be the reason the CIA allows the passage of more intelligence related to the two men to the FBI around this time (see August 30, 2001). [Trento and Trento, 2006, pp. 193] However, the 9/11 Commission will not say Almihdhar and Alhazmi were assets of Saudi Arabia’s General Intelligence Presidency or that they were protected by the CIA. The 9/11 Congressional Inquiry will not say they were protected by the CIA. [US Congress, 7/24/2003 pdf file; 9/11 Commission, 7/24/2004]

Entity Tags: Turki al-Faisal, Susan Trento, Nawaf Alhazmi, Joseph Trento, Central Intelligence Agency, Saudi General Intelligence Presidency, Khalid Almihdhar

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to British inside sources, “shortly before September 11,” bin Laden contacts an associate thought to be in Pakistan. The conversation refers to an incident that will take place in the US on, or around 9/11, and discusses possible repercussions. In another conversation, bin Laden contacts an associate thought to be in Afghanistan. They discuss the scale and effect of a forthcoming operation; bin Laden praises his colleague for his part in the planning. Neither conversation specifically mentions the WTC or Pentagon, but investigators have no doubt the 9/11 attacks were being discussed. The British government has obliquely made reference to these intercepts: “There is evidence of a very specific nature relating to the guilt of bin Laden and his associates that is too sensitive to release.” These intercepts will not be made public in British Prime Minister Tony Blair’s presentation of al-Qaeda’s guilt because “releasing full details could compromise the source or method of the intercepts.” [Sunday Times (London), 10/7/2001]

Entity Tags: Al-Qaeda, Osama bin Laden, Tony Blair

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Said Bahaji at his 1999 wedding.Said Bahaji at his 1999 wedding. [Source: Public domain]Members of Mohamed Atta’s Hamburg al-Qaeda cell leave Germany for Pakistan. Said Bahaji flies out of Hamburg on September 3, 2001, using his real name. [Chicago Tribune, 2/25/2003] German intelligence already has Bahaji under surveillance, and German border guards are under orders to report if he leaves the country, yet the border guards fail to note his departure (see September 3, 2001). [Frankfurter Allgemeine Zeitung (Frankfurt), 2/2/2003] German agents later discover two other passengers on the same flight traveling with false passports who stay in the same room with Bahaji when they arrive in Karachi, Pakistan. [Los Angeles Times, 9/1/2002] Investigators now believe his flight companions were Ismail Bin Murabit (a.k.a. Ismail Ben Mrabete) and Labed Ahmed (a.k.a. Ahmed Taleb), both Algerians in their late 40s. Three more associates—Mohammed Belfatmi, an Algerian extremist from the Tarragona region of Spain, and the brothers Mohammad Sarwar Joia and Patrick Joia—also travel on the same plane. [Chicago Tribune, 2/25/2003; Chicago Tribune, 2/25/2003] Ramzi bin al-Shibh flies out of Germany on September 5 and stays in Spain a few days before presumably heading for Pakistan (see September 5, 2001). [Los Angeles Times, 9/1/2002] Some of these men are reported to meet in Karachi around this time, possibly with others (see September 4-5, 2001).

Entity Tags: Ramzi bin al-Shibh, Mohammad Sarwar Joya, Labed Ahmed, Ismail Bin Murabit, Patrick Joya, Said Bahaji

Timeline Tags: Complete 911 Timeline

White House counterterrorism chief Richard Clarke sends a memo to National Security Adviser Condoleezza Rice in which he warns that hundreds of Americans could die in an attack by al-Qaeda and complains that the Bush administration is not doing enough to combat the threat posed by the terrorist network. [9/11 Commission, 3/24/2004; Washington Post, 3/25/2004] The National Security Council’s principals committee—a group of senior officials who advise the president on issues of national security policy—is set to meet today to discuss al-Qaeda. Before the meeting takes place, Clarke sends a memo to Rice in which he criticizes US counterterrorism efforts.
Al-Qaeda Could Kill 'Hundreds of Americans' - The “real question” before the members of the principals committee, Clarke writes in the memo, is, “[A]re we serious about dealing with the al-Qaeda threat?” He suggests: “Decision makers should imagine themselves on a future day when the [White House Counterterrorism Security Group] has not succeeded in stopping al-Qaeda attacks and hundreds of Americans lay dead in several countries, including the US. What would those decision makers wish that they had done earlier?” “That future day could happen at any time,” he adds.
Clarke Complains about the Lack of Response to the USS Cole Bombing - Clarke criticizes the US military for failing to respond to the attack on the USS Cole in Yemen, in October 2000 (see October 12, 2000). “Many in al-Qaeda and the Taliban may have drawn the wrong lesson from the Cole: that they can kill Americans without there being a US response, without there being a price,” he writes. He states that he cannot understand “why we continue to allow the existence of large-scale al-Qaeda bases where we know people are being trained to kill Americans.”
Clarke Warns of a Possible 'Big Attack, with Lots of Casualties' - Clarke complains that without adequate funding: “You are left with a modest effort to swat flies, to try to prevent specific al-Qaeda attacks by using [intelligence] to detect them, and friendly governments’ police and intelligence officers to stop them. You are left waiting for the big attack, with lots of casualties, after which some major US retaliation will be in order.” [9/11 Commission, 7/24/2004, pp. 212-213]
Rice Later Says Memo Is 'Not a Warning about September 11th' - Rice will later say of Clarke’s memo: “It would not be appropriate or correct to characterize what Dick [Clarke] wrote to me on September 4th as a warning of an impending attack. What he was doing was, I think, trying to buck me up so that when I went into this principals meeting, I was sufficiently on guard against the kind of bureaucratic inertia that he had fought all of his life.” The memo, she will say, “was a warning to me not to get dragged down by the bureaucracy, not a warning about September 11th.” [9/11 Commission, 4/8/2004] The principals committee’s meeting today is the committee’s first meeting on al-Qaeda issues. [9/11 Commission, 3/24/2004; 9/11 Commission, 7/24/2004, pp. 212] Clarke had “urgently” called for such a meeting back in January this year (see January 25, 2001). [Clarke, 2004, pp. 237]

Entity Tags: Richard A. Clarke, Condoleezza Rice, Al-Qaeda

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

British radical leader and informer Abu Hamza al-Masri (see Early 1997) sends £6,000 (about $9,000) to Afghanistan. The money is to be used to build a computer lab in Kandahar that can be used by Taliban officials and the general public. The money is sent by courier, an aide to Abu Hamza called James Ujaama. However, Ujaama is stopped by British authorities at the airport on his way to Pakistan, apparently because they are suspicious of his travel patterns and the amount of money he is carrying. Ujaama tells them the money is for a Taliban school and that he will go to Afghanistan even if he cannot get a visa, because this is easy. The officials are suspicious, but let him go, simply asking him to report to them on his return. However, Ujaama does not make it to the Pakistan-Afghanistan border before the 9/11 attacks and will return to London within a few weeks without delivering the money. [O'Neill and McGrory, 2006, pp. 197-198]

Entity Tags: James Ujaama, Abu Hamza al-Masri

Timeline Tags: Complete 911 Timeline

Ben Soltane Adel, a Tunisian detained in Milan, Italy, for belonging to an extremist cell (see January 24, 2001), receives a letter from a fellow militant. The envelope contains an empty chewing gum wrapper. The wrapper is from Brooklyn Gum, a popular Italian brand that features a picture of the Brooklyn Bridge, so presumably it is a hint to Adel about the 9/11 targets. Prison guards notice the wrapper when they open the envelope and think it odd. However, they do not realize the full significance of it until five days later. [Vidino, 2006, pp. 226] Some Islamist militants in Milan appear to have foreknowledge of the 9/11 attacks around this time (see September 7, 2001) and September 4, 2001). In January 2001, Adel was monitored talking about using forged documents to help the “brothers who are going to the United States” with Mahmoud Es Sayed, one of the people in Italy who seems to know about the 9/11 plot (see January 24, 2001 and August 12, 2000).
Release and Imprisoned Again - In early 2004, Adel will be released after serving a three and a half year sentence in Italy, and then deported to Tunisia. In June 2007, it will be reported that he is on a UN al-Qaeda and Taliban blacklist, and he is imprisoned in Tunisia. [Isle of Man Customs Division, 6/11/2007]

Entity Tags: Mahmoud Es Sayed, Ben Soltane Adel

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Abu Hamza al-Masri, the radical British imam, is apparently tipped off about the imminent 9/11 attacks during a telephone conversation with militant contacts of his in Afghanistan. Al-Masri, the imam at Finsbury Park mosque in London, will allege this in a court submission seen by the London Times in 2018. He will write that he is called today from Afghanistan by two of his “old neighbors in his Pakistan time.” The men are not members of al-Qaeda, he will state. However, they tell him that “something very big will happen very soon.” He believes they are referring to an imminent terrorist attack in the United States. Al-Masri will also state that he believes his home telephone is currently being tapped by the police. “If true, the claim raises questions about whether British authorities were aware of the warning and failed to pass it on to their American counterparts” before 9/11, Abu Dhabi newspaper The National will comment. Furthermore, he believes intelligence agencies around the world must be aware of the information he receives. He thinks that “this news is widely spread and everyone is phoning friends” about it, he will state. Therefore, he will comment, “the intelligence [agencies] of many countries must have had an earful about it.” Al-Masri himself is an agent of the British intelligence service MI5 and the Metropolitan Police’s Special Branch, who operates under the code name “Damson Berry” (see Early 1997). [National, 1/14/2018; Fox News, 1/15/2018; International Business Times, 1/16/2018]

Entity Tags: Abu Hamza al-Masri

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A training exercise is held at New York’s La Guardia Airport, based around the scenario of a terrorist attack with a biological weapon. Mark Edelman, chief external relations officer of the Greater New York chapter of the American Red Cross, will later say the Greater New York chapter has been preparing for the possibility of a biological terrorist attack since the bombing of the Murrah Federal Building in Oklahoma City in 1995 (see 8:35 a.m. - 9:02 a.m. April 19, 1995). And today—“the very Saturday before September 11”—there is “a bioterror drill at La Guardia Airport,” he will add. Details of what the exercise involves are unstated. Whether any agencies other than the Red Cross participate in the exercise is also unstated. [Philanthropy News Digest, 12/7/2001] La Guardia Airport is located eight miles from midtown Manhattan in the borough of Queens, New York, and is operated by the Port Authority of New York and New Jersey. [Bloomberg, 7/27/2015; Reuters, 7/27/2015] Another exercise is being held there today by the New York City Fire Department Bureau of Emergency Medical Services, which is based around a simulated plane crash (see September 8, 2001). [Academic Emergency Medicine, 3/2002]

Entity Tags: Mark Edelman, American Red Cross, La Guardia Airport

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Osama bin Laden calls his stepmother and says, “In two days, you’re going to hear big news and you’re not going to hear from me for a while.” [Daily Telegraph, 10/2/2001] US officials will later tell CNN that “in recent years they’ve been able to monitor some of bin Laden’s telephone communications with his [step]mother. Bin Laden at the time was using a satellite telephone, and the signals were intercepted and sometimes recorded.” [New York Times, 10/2/2001] Stepmother Al-Khalifa bin Laden, who raised Osama bin Laden after his natural mother died, is apparently waiting in Damascus, Syria, to meet Osama there, so he calls to cancel the meeting. [Sunday Herald (Glasgow), 10/7/2001] They had met periodically in recent years. Before 9/11, to impress important visitors, NSA analysts would occasionally play audio tapes of bin Laden talking to his stepmother. The next day government officials say about the call, “I would view those reports with skepticism.” [CNN, 10/2/2001] Bin Laden gave his natural mother a similar warning some months ago that was also overheard by the NSA (see Spring-Summer 2001).

Entity Tags: National Security Agency, Al-Khalifa bin Laden, Osama bin Laden

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

David O. Cooke.David O. Cooke. [Source: US Department of Defense]Some Pentagon Renovation Program workers are concerned about the possibility of a plane being deliberately crashed into the Pentagon. This is according to Stacie Condrell, the leader of the Pentagon Renovation Program’s planning, relocation, requirements integration, standards, and space management group. Condrell will say, shortly after 9/11, that although the emergency response to an attack on the Pentagon was not part of its area of responsibility, her group had been “involved, as builders, in what we can do to be smarter and better prepared against things like” the 9/11 attack on the Pentagon.
Workers Contemplate a 'Crazy Pilot' Crashing a Plane into the Pentagon - She will say that, before 9/11, “the particular plane incident” her group thought might happen would involve “one of the regularly scheduled US Air commuter flights from North Carolina that flies directly over the center courtyard [of the Pentagon] 10 or 12 times a day.” This plane “would have a crazy pilot who would crash into the building.” The reason her group had this concern, Condrell will say, is that “all of the people specifically involved in analyzing the physical threat to our environment”—such as the secretary of defense, the other military secretaries, and members of the Defense Threat Reduction Agency and the Defense Protective Service—“mention over and over again that [the Pentagon is] the only national military headquarters in the world that allows commercial overflight.” [Historical Office, Office of the Secretary of Defense, 10/30/2001 pdf file]
Administrator Considers the Possibility of a Plane Hitting the Pentagon - David O. “Doc” Cooke, the Pentagon’s director of administration and management, will similarly say that the event of a plane being deliberately crashed into the Pentagon is seen as a possibility before 9/11. He will say that ways in which the Pentagon might be attacked that are considered possible include “a small aircraft, probably containing explosives, which would either drop the explosive or possibly dive into the building.” [Historical Office, Office of the Secretary of Defense, 10/18/2001 pdf file]
An Explosion outside the Pentagon Is Seen as the Biggest Threat - However, Lee Evey, manager of the Pentagon Renovation Program from November 1997, will say that an attack involving an explosion outside the building is considered the biggest danger to the Pentagon. When asked what he had considered the most likely threat to the Pentagon before 9/11, he will say that a “blast”—meaning an external explosion—“as a threat to the building was very much on our minds.” He will add that the Oklahoma City and Khobar Towers bombings in 1995 and 1996, respectively (see 8:35 a.m. - 9:02 a.m. April 19, 1995 and June 25, 1996), “really influenced our thinking.” [Historical Office, Office of the Secretary of Defense, 10/22/2001 pdf file] Due to this concern, around 1997 or 1998, the Army Corps of Engineers performs simulations to measure how much damage the Pentagon would suffer if a truck bomb exploded outside it. [Historical Office, Office of the Secretary of Defense, 12/7/2001 pdf file; Vogel, 2007, pp. 417] The Pentagon Renovation Program, which began in the early 1990s, involves a complete overhaul of the interior of the Pentagon. [American Forces Press Service, 9/30/2005] From 1998, upgrading security at the Pentagon is one of its priorities. [Goldberg et al., 2007, pp. 6]

Entity Tags: David O. Cooke, Pentagon Renovation Program, Lee Evey, Stacie Condrell

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An Echelon station in Menwith Hill, Britain.An Echelon station in Menwith Hill, Britain. [Source: BBC]By the 1980s, a high-tech global electronic surveillance network shared between the US, Britain, Canada, Australia, and New Zealand is gathering intelligence all over the world. The BBC describes Echelon’s power as “astounding,” and elaborates: “Every international telephone call, fax, e-mail, or radio transmission can be listened to by powerful computers capable of voice recognition. They home in on a long list of key words, or patterns of messages. They are looking for evidence of international crime, like terrorism.” [BBC, 11/3/1999] One major focus for Echelon before 9/11 is al-Qaeda. For instance, one account mentions Echelon intercepting al-Qaeda communications in Southeast Asia in 1996 (see Before September 11, 2001). A staff member of the National Security Council who regularly attends briefings on bin Laden states, “We are probably tapped into every hotel room in Pakistan. We can listen in to just about every phone call in Afghanistan.” However, he and other critics will claim one reason why US intelligence failed to stop terrorism before 9/11 was because there was too much of a focus on electronic intelligence gathering and not enough focus on human interpretation of that vast data collection. [Toronto Star, 2/2/2002]

Entity Tags: United Kingdom, United States, Osama bin Laden, Echelon, National Security Council, Canada, Australia, Al-Qaeda, New Zealand

Timeline Tags: Complete 911 Timeline, 9/11 Timeline, Civil Liberties

National Security Adviser Rice is scheduled to deliver a speech claiming to address “the threats and problems of today and the day after, not the world of yesterday.” The speech is never given due to the 9/11 attacks earlier in the day, but the text is later leaked to the media. The Washington Post calls the speech “telling Insight into the administration’s thinking” because it promotes missile defense and contains no mention of al-Qaeda, bin Laden, or Islamic extremist groups. The only mention of terrorism is in the context of the danger of rogue nations such as Iraq. In fact, there are almost no public mentions of bin Laden or al-Qaeda by Bush or other top Bush administration officials before 9/11, and the focus instead is on missile defense. [Washington Post, 4/1/2004; Washington Post, 4/1/2004]

Entity Tags: Osama bin Laden, Central Intelligence Agency, Al-Qaeda, Bush administration (43), Condoleezza Rice

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Many aircraft at Andrews Air Force Base, which is just a few miles outside Washington, DC, are taking part in training exercises. James Ampey, an FAA air traffic controller who is currently on duty in the control tower at the base, will later recall that there are “an unusually high number of aircraft taking off and landing at Andrews [this] morning, because previously scheduled military exercises [are] underway.” [9/11 Commission, 7/28/2003 pdf file] It is unclear what specific exercises these aircraft are participating in, and the exact time period Ampey is referring to.
Militarized 747 Involved in 'Global Guardian' Exercise - According to journalist and author Dan Verton, around the time of the Pentagon attack, “civilian and military officials [are] boarding a militarized version of a Boeing 747, known as the E-4B National Airborne Operations Center (NAOC), at an airfield outside of the nation’s capital. They [are] preparing to conduct a previously scheduled Defense Department exercise” (see (9:27 a.m.) September 11, 2001). [Verton, 2003, pp. 143-144] This airfield is Andrews Air Force Base and the exercise being referred to is the US Strategic Command’s annual exercise, Global Guardian, for which three E-4Bs are launched (see 8:30 a.m. September 11, 2001 and Before 9:00 a.m. September 11, 2001). [Omaha World-Herald, 2/27/2002; Flying K, 9/7/2012 pdf file] Whether other aircraft that are taking off or landing at Andrews are participating in Global Guardian is unknown.
NORAD Exercise, 'Vigilant Guardian' - Another major exercise taking place this morning is called Vigilant Guardian. All of the North American Aerospace Defense Command (NORAD) is participating in it (see (6:30 a.m.) September 11, 2001). [Newhouse News Service, 1/25/2002; Aviation Week and Space Technology, 6/3/2002] However, Andrews is not one of NORAD’s seven “alert” sites around the US. [Airman, 12/1999] And the 113th Wing of the District of Columbia Air National Guard, which is based at Andrews, is not part of the NORAD air defense force. [Aviation Week and Space Technology, 9/9/2002; Filson, 2003, pp. 76] Furthermore, members of the 113th Wing have just returned from a major training exercise in Nevada (see Late August-September 8, 2001), and so, with only a few pilots and planes available, today is a “light flying day” for their unit. [9/11 Commission, 3/11/2004 pdf file] Presumably the 113th Wing is therefore not currently participating in Vigilant Guardian or any other major exercises.
Numerous Units at Andrews - There are, however, many units at Andrews that may be participating in exercises. Among more than 60 separate organizations located at the base are units from the Army, Navy, Marine Corps, Air Force Reserve, and Air National Guard. [DC Military (.com), 6/2001; GlobalSecurity (.org), 1/21/2006] These units include Marine Fighter Attack Squadron 321 (VMFA-321), which flies the F/A-18 Hornet fighter jet, and Naval Air Facility, Washington, DC, which has numerous aircraft available, including the F/A-18 Hornet. [DC Military (.com), 2/9/2001; DC Military (.com), 6/2001]
Andrews Units Respond to Attacks - DC Air National Guard fighters will later take off from Andrews to protect Washington in response to the morning’s attacks (see (10:38 a.m.) September 11, 2001, 10:42 a.m. September 11, 2001, and 11:11 a.m. September 11, 2001). [Aviation Week and Space Technology, 9/9/2002] And a member of VMFA-321 calls NORAD’s Northeast Air Defense Sector (NEADS) at around 9:50 a.m. to offer his unit’s assistance in response to the attacks (see (9:50 a.m.) September 11, 2001). [Spencer, 2008, pp. 188]

Entity Tags: Andrews Air Force Base, James Ampey

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Kirk Lippold.Kirk Lippold. [Source: CNN]At the CIA headquarters in Langley, Virginia, three senior CIA officers—John Russack, Don Kerr, and Charlie Allen—are having breakfast with Navy Commander Kirk Lippold. Lippold was the commanding officer of the USS Cole when it was attacked in Yemen the previous year (see October 12, 2000). The men’s discussion is focused on terrorism. Lippold is upset that the American public still does not recognize the threat it poses, and says that it will take a “seminal event” to awaken them to the problem. Following the breakfast, Lippold heads to the Counterterrorist Center at CIA headquarters for some briefings. Just minutes later, after the WTC is hit, Charlie Allen will contact Lippold and tell him, “The seminal event just happened.” [Tenet, 2007, pp. 162-163]

Entity Tags: Charlie Allen, Don Kerr, John Russack, Kirk Lippold

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The US Strategic Command command center.The US Strategic Command command center. [Source: US Strategic Command]At the time the attacks in New York occur, a small group of business leaders are having breakfast at Offutt Air Force Base in Omaha, Nebraska, where the US Strategic Command (Stratcom) is headquartered. With them is Admiral Richard Mies, the commander in chief of Stratcom. They are in town for an annual charity fundraiser event due to take place later in the day, hosted by the multi-billionaire Warren Buffett. Along with other visitors who have come for the fundraiser, they are scheduled to tour the Stratcom underground command center, located 60 feet below Offutt, and receive an unclassified mission briefing. According to the Omaha World-Herald, staff members have left the command center in advance of their visit. It is only after the second attack occurs, at 9:03, that Admiral Mies excuses himself from the breakfast and the battle staff reconvenes in the center. [San Francisco Business Times, 2/1/2002; Omaha World-Herald, 2/27/2002] It is unclear what effect the absence of Mies and the members of the battle staff have upon the military’s ability to respond effectively to the first attacks. However, the command center does have significant capabilities that would, presumably, be of much use under such a crisis. Stratcom is the military command responsible for the readiness of America’s nuclear forces. [Arkin, 2005, pp. 59] The Lincoln Journal Star describes its underground command center as “a military nerve center that collects and assesses information from high-tech ‘eyes and ears’ across—and above—the globe.” [Journal Star (Lincoln), 10/25/2000] The cavernous room has eight giant video screens and complex communications systems. [Associated Press, 2/21/2002; Omaha World-Herald, 2/27/2002] Stratcom itself states that the senior controller in the command center “has a direct line to the National Military Command Center in Washington, DC, and to the other major command headquarters.” This system, called the Joint Chiefs of Staff Alerting Network, allows the commander in chief of Stratcom to make “prompt contact with the president, the secretary of defense, the chairman of the Joint Chiefs of Staff, and other unified commanders.” Furthermore, “Through satellites and radio networks (VLF, LF, UHF and HF), the command center can communicate with aircraft in flight over any part of the world. A principal purpose of these networks is to pass National Command Authority [i.e. the president and secretary of defense] orders to the alert forces.” While only the president can order nuclear strikes, the commander in chief of Stratcom “can launch aircraft for survival.” [United States Strategic Command, 6/22/2001] With the command center’s sophisticated capabilities, after Mies returns to it from his breakfast, the eight video screens there are “loaded up with data,” providing him with “the latest information on the unfolding drama.” [Omaha World-Herald, 2/27/2002] And at the time President Bush arrives at Offutt, later in the day (see 2:50 p.m. September 11, 2001), the battle staff in the center will reportedly be “watching the skies over the United States” and “tracking a commercial airliner on its way from Spain to the United States.” [Washington Post, 1/27/2002; CBS News, 9/11/2002]

Entity Tags: Richard Mies, US Strategic Command

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The hole caused by the Flight 11 crash.The hole caused by the Flight 11 crash. [Source: Reuters]Flight 11 slams into the WTC North Tower (Building 1). Hijackers Mohamed Atta Waleed Alshehri, Wail Alshehri, Abdulaziz Alomari, and Satam Al Suqami presumably are killed instantly, and many more in the tower will die over the next few hours. Seismic records pinpoint the crash at 26 seconds after 8:46 a.m. [CNN, 9/12/2001; New York Times, 9/12/2001; North American Aerospace Defense Command, 9/18/2001; USA Today, 12/20/2001; Federal Emergency Management Agency, 5/1/2002, pp. 1-10; New York Times, 5/26/2002; USA Today, 8/12/2002; Associated Press, 8/21/2002; Newsday, 9/10/2002] The NIST report states the crash time to be 8:46:30. [National Institute of Standards and Technology, 9/2005, pp. 19] The 9/11 Commission Report states the crash time to be 8:46:40. [9/11 Commission, 7/24/2004, pp. 7] Investigators believe the plane still has about 10,000 gallons of fuel (see 8:57 a.m. September 11, 2001). [New York Times, 5/26/2002] The plane strikes the 93rd through 99th floors in the 110-story building. No one above the crash line survives; approximately 1,360 people die. Below the crash line, approximately 72 die and more than 4,000 survive. Both towers are slightly less than half full at the time of the attack, with between 5,000 to 7,000 people in each tower. This number is lower than expected. Many office workers have not yet shown up to work, and tourists to the observation deck opening at 9:30 A.M. have yet to arrive. [USA Today, 12/20/2001; National Institute of Standards and Technology, 9/2005, pp. 20-22] The impact severs some columns on the north side of the North Tower. Each tower is designed as a “tube-in-tube” structure and the steel columns which support its weight are arranged around the perimeter and in the core. The plane, which weighs 283,600 lb and is traveling at an estimated speed of around 430 mph (see October 2002-October 2005), severs 35 of the building’s 236 perimeter columns and damages another two. The damage to the South Tower’s perimeter will be similar (see 9:03 a.m. September 11, 2001). [National Institute of Standards and Technology, 9/2005, pp. 5-9, 20, 22] The perimeter columns bear about half of the tower’s weight, so this damage reduces its ability to bear gravity loads by about 7.5 percent. [National Institute of Standards and Technology, 9/2005, pp. 6] The actual damage to the 47 core columns is not known, as there are no photographs or videos of it, but there will be much speculation about this after 9/11. It will be suggested that some parts of the aircraft may have damaged the core even after crashing through the exterior wall. According to the National Institute of Standards and Technology (NIST): “Moving at 500 mph, an engine broke any exterior column it hit. If the engine missed the floor slab, the majority of the engine core remained intact and had enough residual momentum to sever a core column upon direct impact.” [National Institute of Standards and Technology, 9/2005, pp. 107] According to NIST’s base case computer model, three of the core columns are severed and another ten suffer some damage. [National Institute of Standards & Technology, 9/2005, pp. 189 pdf file] If this is accurate, it means that the impact damage to the core reduces the Tower’s strength by another approximately 7.5 percent, meaning that the building loses about 15 percent of its strength in total. This damage will be cited after 9/11 by NIST and others researchers as an event contributing to the building’s collapse (see October 23, 2002 and October 19, 2004). In addition, some of the fireproofing on the steel columns and trusses may be dislodged. The original fireproofing on the fire floors was mostly Blazeshield DC/F, but some of the fireproofing on the flooring has recently been upgraded to Blazeshield II, which is about 20 percent denser and 20 percent more adhesive. [National Institute of Standards & Technology, 9/2005, pp. xxxvi, 83 pdf file] Photographs and videos of the towers will not show the state of fireproofing inside the buildings, but NIST will estimate the damage to it using a computer model. Its severe case model (see (October 2002-October 2005)) will predict that 43 of the 47 core columns are stripped of their fireproofing on one or more floors and that fireproofing is stripped from trusses covering 60,000 ft2 of floor area, the equivalent of about one and a half floors. NIST will say that the loss of fireproofing is a major cause of the collapse (see April 5, 2005), but only performs 15 tests on fireproofing samples (see October 26, 2005). [National Institute of Standards and Technology, 9/2005, pp. 23] According to NIST, more fireproofing is stripped from the South Tower (see 9:03 a.m. September 11, 2001).

Entity Tags: Mohamed Atta, National Institute of Standards and Technology, Satam Al Suqami, Waleed Alshehri, Abdulaziz Alomari, World Trade Center, Wail Alshehri

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Bruce Baughman.Bruce Baughman. [Source: Elise Moore / FEMA]Bruce Baughman, director of the planning and readiness division of the Federal Emergency Management Agency (FEMA), takes charge at FEMA headquarters in Washington, DC, because more senior FEMA officials, including the agency’s director, are away from the capital. FEMA Director Joseph Allbaugh and Lacy Suiter, FEMA’s assistant director of readiness, response, and recovery, are in Big Sky, Montana, attending the annual conference of the National Emergency Management Association (see September 8-11, 2001 and After 8:46 a.m. September 11, 2001). Baughman, who led FEMA’s response to the Oklahoma City bombing in April 1995 (see 8:35 a.m. - 9:02 a.m. April 19, 1995), therefore has to take charge of FEMA’s response to today’s terrorist attacks. In this capacity, he is responsible for activating FEMA’s emergency operations center, dispatching disaster medical personnel to the scenes of the attacks, and establishing emergency communications for New York. After the Twin Towers come down (see 9:59 a.m. September 11, 2001 and 10:28 a.m. September 11, 2001), he calls up the first FEMA urban search and rescue teams, which specialize in rescuing people from collapsed structures. [Block and Cooper, 2006, pp. 73-75] He will subsequently personally brief President Bush on three days while response operations are underway. [9/11 Commission, 11/17/2003 pdf file]
FEMA Will Help Local Agencies Respond to the Attacks - In May, Bush put FEMA in charge of responding to terrorist attacks in the United States (see May 8, 2001). [White House, 5/8/2001; Los Angeles Times, 5/9/2001] The agency therefore plays a key role in the government’s response to today’s attacks. The emergency response team at its headquarters is activated today, along with all 10 of its regional operations centers. It also activates its federal response plan, which, it states, “brings together 28 federal agencies and the American Red Cross to assist local and state governments in response to national emergencies and disasters.” It deploys eight urban search and rescue teams to New York to search for victims in the debris from the collapsed World Trade Center buildings, and four urban search and rescue teams to the Pentagon to assist the response there. These teams consist mainly of local emergency services personnel, and are trained and equipped to handle structural collapses. [Federal Emergency Management Agency, 9/11/2001; Federal Emergency Management Agency, 9/11/2001; US National Response Team, 2014, pp. 2 pdf file] In the days and weeks following the attacks, it will work with state and city officials to carry out the task of removing the debris from the WTC site. [Block and Cooper, 2006, pp. 75]

Entity Tags: Federal Emergency Management Agency, Joseph M. Allbaugh, Bruce Baughman, Lacy E. Suiter

Timeline Tags: Complete 911 Timeline

Within the headquarters of the National Security Agency (NSA) in Fort Meade, Maryland is a little-known unit called the Defense Special Missile and Astronautics Center (DEFSMAC). According to author James Bamford, who is an expert on the NSA, the center’s purpose is “to serve as the nation’s chief warning bell for a planned attack on America. It serves as the focal point for ‘all-source’ intelligence—listening posts, early-warning satellites, human agents, and seismic detectors.” According to one former NSA official, DEFSMAC “has all the inputs from all the assets, and is a warning activity. They probably have a better feel for any worldwide threat to this country from missiles, aircraft, or overt military activities, better and more timely, at instant fingertip availability, than any group in the United States.” If they received indications that an attack was imminent, DEFSMAC officials could “immediately send out near-real-time and in-depth, all-source intelligence alerts to almost 200 ‘customers,’ including the White House Situation Room, the National Military Command Center at the Pentagon, the [Defense Intelligence Agency] Alert Center, and listening posts around the world.” Its analysts could be “closely monitoring all intercepts flooding in; examining the latest overhead photography; and analyzing data from early-warning satellites 22,300 miles above the equator. DEFSMAC would then flash the intelligence to the US Strategic Command at Offutt Air Force Base in Nebraska, NORAD at Cheyenne Mountain in Colorado, and other emergency command centers.” But on this morning, as Bamford will conclude, “DEFSMAC learned of the massive airborne attacks after the fact—not from America’s multibillion-dollar spy satellites or its worldwide network of advanced listening posts, or its army of human spies, but from a dusty, off-the-shelf TV set.” [Bamford, 2004, pp. 33-35] The NSA had in fact intercepted numerous calls between some of the hijackers in the US and an al-Qaeda communications hub in Yemen, beginning in early 2000 and ending just weeks before 9/11 (see Early 2000-Summer 2001). [MSNBC, 7/21/2004] It also intercepted two messages in Arabic on September 10, stating, “The match is about to begin,” and “Tomorrow is zero hour,” but these are supposedly not translated until September 12 (see September 10, 2001). [Washington Post, 6/20/2002] The NSA even intercepted a series of communications between 9/11 mastermind Khalid Shaikh Mohammed (KSM) and lead 9/11 hijacker Mohamed Atta beginning in the summer of 2001 (see Summer 2001), continuing to a message where KSM gives Atta the final go-ahead for the attacks on September 10, 2001 (see September 10, 2001). Michael Hayden, the director of the NSA, will later claim that the “NSA had no [indications] that al-Qaeda was specifically targeting New York and Washington… or even that it was planning an attack on US soil” (see October 17, 2002). [National Journal, 6/19/2006]

Entity Tags: National Security Agency, Michael Hayden, Defense Special Missile and Astronautics Center, James Bamford

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Michael Rolince.Michael Rolince. [Source: US Army]FBI Director Robert Mueller is alerted to the crash at the World Trade Center during his daily briefing with his senior staff, but he does not initially realize the incident is a terrorist attack. Every morning since Mueller took over as FBI director, just one week ago (see September 4, 2001), the bureau’s leaders have gathered to bring him up to date on their most important investigations. [New Yorker, 9/24/2001; Graff, 2011, pp. 314-315] The briefing today is taking place in the Strategic Information and Operations Center (SIOC), on the fifth floor of the FBI’s headquarters in Washington, DC. [9/11 Commission, 1/21/2004 pdf file] All of the bureau’s assistant directors are in attendance. [New Yorker, 9/24/2001] This morning, the counterterrorism team, headed by Michael Rolince, is giving a presentation on the investigation of the bombing of the USS Cole in Aden, Yemen, in October 2000 (see October 12, 2000). [Graff, 2011, pp. 314-315] Meanwhile, FBI Deputy Director Thomas Pickard, who is in his office at the headquarters, is alerted to what happened in New York by his secretary, who comes in and tells him a plane has just hit the WTC. He turns on the television and sees the coverage of the incident. He then calls Mueller’s secretary and instructs them to get the director out of the SIOC so Mueller can join him in his office. [9/11 Commission, 1/21/2004 pdf file] Someone, presumably the secretary, therefore interrupts the briefing in the SIOC and tells its participants about the crash in New York. Mueller apparently does not initially realize a terrorist attack has occurred. “How could a plane not see the tower? It’s so clear out today,” he says. [Graff, 2011, pp. 315] He heads to Pickard’s office and enters it at around 9:00 a.m. [9/11 Commission, 1/21/2004 pdf file] Some of the other officials at the briefing will subsequently also head to Pickard’s office and they will see the second crash on television there (see (Shortly After 9:03 a.m.) September 11, 2001). [New Yorker, 9/24/2001; Graff, 2011, pp. 315]

Entity Tags: Thomas Pickard, Robert S. Mueller III, Michael Rolince, Federal Bureau of Investigation

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An announcement goes out over the public address system in the South Tower of the World Trade Center, telling workers that an incident has occurred in the other WTC tower and their building is safe, and advising them to stay in—or return to—their offices, rather than evacuate. [USA Today, 9/2/2002; 9/11 Commission, 7/24/2004, pp. 287-288] After Flight 11 hit the North Tower at 8:46 a.m. (see 8:46 a.m. September 11, 2001), many people in the South Tower were unaware of what had happened. “Some believed an incident had occurred in their building; others were aware that a major explosion had occurred on the upper floors of the North Tower,” the 9/11 Commission Report will state. As a result, many workers decided to leave the South Tower. [9/11 Commission, 7/24/2004, pp. 287] As they do so, an announcement is made over the public address system.
Announcement Says South Tower Is Secure - Brian Clark, an executive with Euro Brokers who also serves as a fire warden and is on the 84th floor of the South Tower, will later describe this announcement. “First, the strobe lights flashed, as they did during their normal fire drills,” he will say. “The alarm system gave a little bit of a whoop, whoop… to alert you to an announcement about to be made. Then the very familiar voice, the one we heard all the time, came over the system.” Clark will recall that the voice says: “Your attention, please, ladies and gentlemen. Building 2 [i.e. the South Tower] is secure. There is no need to evacuate Building 2. If you are in the midst of evacuation, you may use the re-entry doors and the elevators to return to your office. Repeat, Building 2 is secure.” [PBS, 4/30/2002; Dwyer and Flynn, 2005, pp. 72] The announcement is made two or possibly three times, according to USA Today. [USA Today, 9/2/2002] Florence Engoran, a credit analyst working in the South Tower, will recall it being made “[o]ver and over and over again.” [DiMarco, 2007, pp. 50]
Announcement May Lead to Hundreds of Deaths - Many people in the South Tower remain on their floors after hearing the announcement, while others who were leaving the building turn around and head back upstairs. [9/11 Commission, 7/24/2004, pp. 289] USA Today will suggest that the announcement therefore “may have led to the deaths of hundreds of people.” [USA Today, 9/2/2002] According to the National Institute of Standards and Technology, of those who die in the South Tower, only 11 are below where the plane hits the tower at 9:03 a.m. (see 9:03 a.m. September 11, 2001), and 619 are in or above the point of impact. [National Institute of Standards and Technology, 9/2005, pp. 44]
Announcement Goes against Protocol - The announcement is later believed to have been made by Philip Hayes, a deputy fire safety director at the WTC, who is manning the fire command desk in the lobby of the South Tower. Fire safety directors are trained to read scripted announcements from a loose-leaf binder. But, according to the 9/11 Commission Report, the advice given in the announcement, for people to stay in, or return to, their offices, “did not correspond to any existing written protocol.”
Security Manager Decided to Instruct Workers Not to Evacuate - The 9/11 Commission Report will also state, “We do not know the reason for the announcement, as both [Hayes] and the director of fire safety for the WTC complex perished in the South Tower’s collapse.” [USA Today, 9/2/2002; 9/11 Commission, 7/24/2004, pp. 288; Dwyer and Flynn, 2005, pp. 26, 72] However, George Tabeek, a security manager with the Port Authority of New York and New Jersey, will admit having made the decision to instruct South Tower workers to return to their offices (see Shortly After 8:46 a.m. September 11, 2001). [ABC News, 9/10/2011] Some security officials in the South Tower instruct workers, in person, to return upstairs, rather than evacuate (see (8:47 a.m.-9:02 a.m.) September 11, 2001). But finally, about a minute before Flight 175 hits the South Tower, an instruction will be broadcast over the public address system informing workers that they can begin an evacuation if conditions warrant it (see 9:02 a.m. September 11, 2001). [Observer, 9/16/2001; 9/11 Commission, 7/24/2004, pp. 289]

Entity Tags: Philip T. Hayes, Brian Clark, Florence Engoran

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Captain Deborah Loewer.
Captain Deborah Loewer. [Source: Military Sealift Command]Navy Captain Deborah Loewer, director of the White House Situation Room, tells President Bush a plane has crashed into the World Trade Center when his limousine arrives at the Emma E. Booker Elementary School in Sarasota, Florida, where he is going to attend a reading demonstration. [Associated Press, 11/26/2001; Dayton Daily News, 8/17/2003] Loewer learned about the crash when Rob Hargis, the senior duty officer in the Situation Room, called her as she was being driven to the school and told her what had happened (see (Between 8:48 a.m. and 8:55 a.m.) September 11, 2001). [McClatchy Newspapers, 8/29/2011; Priess, 2016, pp. 239-240] As soon as the president’s motorcade arrives at the school (see (8:55 a.m.) September 11, 2001), she runs toward Bush’s limousine to pass on the news to the president. [Dayton Daily News, 8/17/2003] She approaches Bush and Andrew Card, his chief of staff, as they are walking toward the school’s entrance. She says to Bush, “Mr. President, the Situation Room is reporting that one of the World Trade Center towers has been hit by a plane.” She adds, “This is all we know.” She also says experience has taught her that first reports are often wrong. Bush replies, “Thank you, Captain” as he continues making his way toward the school’s entrance and then says, “Keep me informed.” Loewer is “the first person to inform President Bush that terrorism had struck New York City,” according to the Associated Press. [Associated Press, 11/26/2001; Springfield News-Sun, 9/9/2011; Bohn, 2015, pp. 214; Priess, 2016, pp. 240] However, some accounts will claim that either Karl Rove, Bush’s senior adviser, or Card is the first person to tell the president a plane has crashed into the WTC (see (Shortly After 8:55 a.m.) September 11, 2001). [Sammon, 2002, pp. 41-42; Rove, 2010, pp. 249-250; Politico Magazine, 9/9/2016] After passing on the news about the crash, Loewer goes to the holding room next to the classroom where Bush is going to listen to some children reading. There, she will learn about Flight 175 crashing into the WTC when the attack occurs, at 9:03 a.m. (see 9:03 a.m. September 11, 2001). [Bohn, 2015, pp. 214; Priess, 2016, pp. 240-241]

Entity Tags: Deborah Loewer, George W. Bush, Andrew Card

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Paul Worcester.Paul Worcester. [Source: Paul Blackmore / Cape Cod Times]Senior commanders at Otis Air National Guard Base in Cape Cod, Massachusetts, become aware of the attacks on the World Trade Center from television coverage, and one commander then orders the base’s battle staff to assemble. The commanders have just been in the first of the base’s regular Tuesday morning meetings, which ended at 8:55 a.m. They are taking a short break before the next meeting, which is scheduled for 9:00 a.m., and are apparently unaware that a plane has crashed into the WTC.
Wing Commander Sees Burning WTC on Television - One of those in the meeting was Lieutenant Colonel Paul Worcester, the logistics group commander of the 102nd Fighter Wing, which is based at Otis. As Worcester walks past the break room he notices that everyone inside it is fixated on the television. He goes in to find what they are watching and gets his first sight of the coverage of the burning North Tower. Worcester finds it odd that a plane could have hit the WTC, and thinks to himself: “On such a clear day, planes don’t just go astray. That just doesn’t happen.” Although he is aware that the base’s two F-15s that are kept on alert have been scrambled in response to a suspected hijacking (see 8:46 a.m. September 11, 2001), he does not connect this with what he is seeing on television.
Commanders See Second Attack - Worcester is joined in the break room by more of the senior commanders. They watch as the live television coverage shows Flight 175 crashing into the South Tower (see 9:03 a.m. September 11, 2001), and all of them then realize that America is under attack. One commander immediately shouts out, “We need to go to battle staff!” The senior commanders disperse and head toward the adjacent operations building, where they will reconvene in the battle cab of the installation operations center (see Shortly After 9:03 a.m. September 11, 2001). A voice sounds out over the base’s loudspeakers: “The commander has ordered the 102nd core battle staff to assemble. Please report to the operations building immediately.”
Unit Mobilizes for War - Subsequently, as author Lynn Spencer will describe: “Under the leadership of the [102nd Fighter] Wing commander, the various subordinate group commanders cross-brief on scramble activity, training flight issues, available munitions, personnel available to begin uploading more fighters to combat-ready status, security force increases, and more. In short, they begin to mobilize the wing for war, keeping NEADS [NORAD’s Northeast Air Defense Sector] in the loop on their preparations.” [Spencer, 2008, pp. 87-88, 153-154]
Base Learned of First Hijacking 20 Minutes Earlier - The 102nd Fighter Wing of the Massachusetts Air National Guard, which is based at Otis Air Base, is responsible for protecting the Northeast United States, including New York, Washington, and Boston. Its mission includes defending the region against terrorist attacks. [Cape Cod Times, 9/12/2001; Cape Cod Times, 9/12/2001] On a typical day, it has about a dozen pilots on duty. [Cape Cod Times, 9/15/2001] It is equipped with 18 F-15 fighter jets, two of which are kept on 24-hour alert, ready to be in the air within five minutes of being called upon. [Boston Globe, 9/15/2001; Cape Cod Times, 9/21/2001] These were the two jets that launched at 8:46 a.m. in response to the hijacking of Flight 11. [9/11 Commission, 7/24/2004, pp. 20] The base was notified about this first hijacking shortly after 8:34 a.m. (see (8:36 a.m.-8:41) September 11, 2001). [Spencer, 2008, pp. 27-28] Why the senior commanders did not initiate their crisis response at that time is unclear.

Entity Tags: Paul Worcester, Otis Air National Guard Base

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Fire department commanders in the lobby of the North Tower of the World Trade Center instruct an officer with the Port Authority Police Department and building personnel in the North Tower to evacuate the South Tower of the WTC. They do this not because of concern about a plane hitting the South Tower, but because, in their judgment, “the impact of the plane into the North Tower made the entire complex unsafe,” according to the 9/11 Commission Report. The exact time at which the fire chiefs give the instruction is unclear; the 9/11 Commission Report will only state that they have given it “by approximately 8:57.” However, according to the 9/11 Commission, “there is no evidence that this advice was communicated effectively to the building personnel in the South Tower.” [9/11 Commission, 4/19/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 287, 290] All the same, at 9:02 a.m., an announcement will be made over the public address system in the South Tower, telling workers that they can begin an orderly evacuation of the building if conditions warrant it (see 9:02 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 289]

Entity Tags: Port Authority Police Department, New York City Fire Department

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A special radio transmitter that is carried by aircraft and designed to go off automatically if a plane crashes is activated in the New York area, several minutes before Flight 175 hits the World Trade Center. David Bottiglia, an air traffic controller at the FAA’s New York Center, receives information from one of the aircraft he is monitoring. A few seconds before 8:59 a.m., the pilot of US Airways Flight 583 tells him, “I hate to keep burdening you with this stuff, but now we’re picking up another ELT on 21.5.” [Federal Aviation Administration, 9/11/2001, pp. 37 pdf file; 9/11 Commission, 10/1/2003 pdf file; 9/11 Commission, 2004] An “ELT” is an emergency locator transmitter, a device carried on most general aviation aircraft in the US that is designed to automatically begin transmitting a distress signal if a plane should crash, so as to help search and rescue attempts at locating the downed aircraft. [Federal Aviation Administration, 3/23/1990; US Department of the Army, 8/12/2008, pp. E-6 pdf file; Aircraft Owners and Pilots Association, 1/22/2009] “21.5” refers to the emergency frequency of 121.5 megahertz that ELTs transmit their distress signals on. [Aircraft Electronics Association, 2009, pp. 36 pdf file] While the pilot’s information would mean an ELT is activated at around 8:58 a.m., Flight 175 will crash into the WTC several minutes later, at 9:03 a.m. and 11 seconds (see 9:03 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 8] And yet there are no reports of an ELT going off at the time of the crash itself. The pilot of Flight 583 earlier on informed Bottiglia of another ELT signal, which had been transmitted shortly before Flight 11 hit the WTC (see 8:44 a.m. September 11, 2001). [New York Times, 10/16/2001; 9/11 Commission, 10/1/2003 pdf file]

Entity Tags: Dave Bottiglia

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Admiral Richard Mies.
Admiral Richard Mies. [Source: Public domain]Offutt Air Force Base, near Omaha, Nebraska, appears to be the headquarters of the US Strategic Command (Stratcom) exercise Global Guardian that is “in full swing” when the 9/11 attacks begin (see 8:30 a.m. September 11, 2001). At least the director of the exercise, Admiral Richard Mies, commander in chief of Stratcom, is at Offutt this morning. Because of Global Guardian, bombers, missile crews, and submarines around America are all being directed from Stratcom’s command center, a steel and concrete reinforced bunker below Offutt. [Bulletin of the Atomic Scientists, 11/12/1997; Associated Press, 2/21/2002; Omaha World-Herald, 2/27/2002; BBC, 9/1/2002; Omaha World-Herald, 9/10/2002] This bunker is staffed with top personnel and they are at a heightened security mode because of the exercise. [Associated Press, 2/21/2002; Air Force Weather Observer, 7/2002 pdf file]
'Doomsday' Planes Airborne for Exercise - Because of Global Guardian, three special military command aircraft with sophisticated communications equipment, based at Offutt, are up in the air this morning (see (9:27 a.m.) September 11, 2001, Shortly After 9:37 a.m. September 11, 2001, and (9:45 a.m.) September 11, 2001). These E-4B National Airborne Operations Center planes—nicknamed “Doomsday” planes during the Cold War—are intended to control nuclear forces from the air in times of crisis. They are capable of acting as alternative command posts for top government officials from where they can direct US forces, execute war orders, and coordinate the actions of civil authorities in times of national emergency. The federal advisory committee, whose chairman is retired Lieutenant General Brent Scowcroft, is aboard one of these Doomsday planes, being brought to Offutt to observe the exercise (see (Shortly After 9:03 a.m.) September 11, 2001). Global Guardian will reportedly be put on pause at 9:11 a.m. (see 9:11 a.m. September 11, 2001), but not formally terminated until 10:44 a.m. (see (10:44 a.m.) September 11, 2001), and the battle staff at Offutt will switch to “real-world mode” once the attacks are apparent. However, even after Global Guardian is called off, the three E-4Bs will remain airborne. Also this morning, a small group of business leaders are at Offutt because of a charity fundraiser event due to take place later in the day, hosted by the multi-billionaire Warren Buffett (see (8:45 a.m.-9:03 a.m.) September 11, 2001). [Omaha World-Herald, 2/27/2002; Air Force Weather Observer, 7/2002 pdf file; BBC, 9/1/2002; Omaha World-Herald, 9/8/2002; Bombardier, 9/8/2006 pdf file]

Entity Tags: Brent Scowcroft, US Strategic Command, Global Guardian, Federal Advisory Committee, Richard Mies

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Timothy Keating.Timothy Keating. [Source: Department of Defense]Admiral Timothy Keating, the Navy’s director of operations in the Pentagon, is back in his fourth-floor office for a 9:00 a.m. meeting with Edmund James Hull, the US ambassador-designate to Yemen. Keating has just returned from the Navy Command Center on the Pentagon’s first floor, where he’d received his daily briefing, and where he’d seen the television reports of the first crash at the World Trade Center (see (8:48 a.m.-9:02 a.m.) September 11, 2001). Despite seeing the second plane hitting the WTC on television, Keating and Hull reportedly do not question their own safety at the Pentagon. Though it is now obvious that the US is under attack, they start discussing the upcoming first anniversary of the terrorist attack on the USS Cole (see October 12, 2000). In 2002, Keating will recall, “We were discussing the fact that the Cole attack was coming up on a year’s anniversary—those were almost our exact words at the moment the plane impacted [the Pentagon],” which happens at 9:37 a.m. But in 2006, Keating will give a different account, telling Washington Post Radio that, after seeing the second crash on TV, he understands this is an attack. In response, he will claim, he makes some phone calls and is on his way back to the Navy Command Center when the Pentagon is hit. [Sea Power, 1/2002; Association for Diplomatic Studies and Training, 10/2005; Shipmate, 9/2006 pdf file; American Forces Press Service, 9/11/2006] The Command Center will be mostly destroyed in the attack, and 42 of the 50 people working in it will be killed. [Washington Post, 1/20/2002; National Defense Magazine, 6/2003]

Entity Tags: Timothy Keating, Edmund James Hull

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An announcement is made over the public address system in the South Tower of the World Trade Center, advising workers that they can begin an orderly evacuation of the building if conditions warrant it. [New York Times, 5/17/2004; 9/11 Commission, 7/24/2004, pp. 289] A previous announcement over the public address system instructed people in the South Tower to stay in, or return to, their offices, rather than evacuate (see (8:50 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 287-288; Dwyer and Flynn, 2005, pp. 72] The new announcement begins: “May I have your attention, please. Repeating this message: the situation occurred in Building 1 [i.e. the North Tower].” The announcer then says, “If the conditions warrant on your floor, you may wish to start an orderly evacuation.” [New York Times, 5/17/2004] The announcement is presumably made by Philip Hayes, the deputy fire safety director on duty at the fire command desk in the lobby of the South Tower. A button at the desk enables fire safety directors to deliver announcements over the public address system. [Dwyer and Flynn, 2005, pp. 26]
Identity of Person Who Ordered Evacuation Unclear - The new advice, for tenants to evacuate, does “not correspond to any prewritten emergency instruction,” according to the 9/11 Commission Report. [9/11 Commission, 7/24/2004, pp. 289] It is unclear who told Hayes to make the announcement giving this advice. George Tabeek, the Port Authority’s security manager for the WTC, contacted the fire command desks in the Twin Towers immediately after Flight 11 hit the North Tower, with instructions about what to do. His orders for Hayes, however, were to “keep people inside the South Tower” (see Shortly After 8:46 a.m. September 11, 2001). [New Jersey Star-Ledger, 9/6/2011]
Police Commander Called for Evacuation of WTC - Captain Anthony Whitaker, the Port Authority Police Department (PAPD) commanding officer at the WTC, called for the evacuation of the WTC at 9:00 a.m. (see 8:59 a.m.-9:02 a.m. September 11, 2001). However, his instruction was given over PAPD radio channel W, “which could not be heard by the deputy fire safety director in the South Tower,” according to the 9/11 Commission Report. [Murphy, 2002, pp. 184-185; 9/11 Commission, 7/24/2004, pp. 293; National Institute of Standards and Technology, 9/2005, pp. 201] Furthermore, according to the Port Authority, deputy fire safety directors do not generally take direct orders from the PAPD under the regular chain of command. Therefore, the 9/11 Commission Report will state, it is “not known if [Hayes] received the order by the PAPD to evacuate the complex.” [9/11 Commission, 7/24/2004, pp. 544]
Fire Department Responsible for Ordering Evacuations - According to New York Times reporters Jim Dwyer and Kevin Flynn, “The authority to order an evacuation during a fire normally rests with the fire department.” [Dwyer and Flynn, 2005, pp. 79] In a phone call with his counterpart in the North Tower, at 8:49 a.m., Hayes in fact said he would wait to hear from “the boss from the fire department or somebody” before ordering an evacuation of the South Tower (see 8:49 a.m. September 11, 2001). [Port Authority of New York and New Jersey, 9/11/2001 pdf file; 9/11 Commission, 7/24/2004, pp. 287; Dwyer and Flynn, 2005, pp. 27] But whether someone from the fire department told Hayes to order an evacuation is unknown. It is also unclear how long announcements, advising an evacuation, continue for. Hayes and his counterpart in the North Tower are “making announcements that the situation was serious and that occupants should evacuate immediately” for “[a]s long as the [fire alarm system] was still operational,” according to Fire Engineering magazine. [Fire Engineering, 11/1/2002] However, the 9/11 Commission Report will state, “Evidence suggests that the public address system [in the South Tower] did not continue to function after the building was hit.” This would mean no announcements go out after 9:03 a.m., when Flight 175 hits the tower (see 9:03 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 295] By the time the South Tower collapses (see 9:59 a.m. September 11, 2001), out of around 8,540 people who were originally in the building, 7,940 (93 percent) have made it out and will survive, according to the National Institute of Standards and Technology. [National Institute of Standards and Technology, 9/2005]

Entity Tags: Philip T. Hayes

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Flight 175 hits the WTC South Tower. The picture was taken from a traffic helicopter.Flight 175 hits the WTC South Tower. The picture was taken from a traffic helicopter. [Source: WABC 7/ Salient Stills]Flight 175 hits the South Tower of the World Trade Center (Tower Two). Seismic records pinpoint the time at six seconds before 9:03 a.m. (rounded to 9:03 a.m.). Hijackers Marwan Alshehhi, Fayez Ahmed Banihammad, Mohand Alshehri, Hamza Alghamdi, and Ahmed Alghamdi presumably are killed instantly, and many more in the tower will die over the next few hours. [New York Times, 9/12/2001; CNN, 9/12/2001; CNN, 9/17/2001; North American Aerospace Defense Command, 9/18/2001; USA Today, 12/20/2001; Federal Emergency Management Agency, 5/1/2002, pp. 1-10; New York Times, 5/26/2002; Associated Press, 8/21/2002; USA Today, 9/2/2002] According to the NIST report, the crash time is 9:02:59. [National Institute of Standards and Technology, 9/2005, pp. 38] According to the 9/11 Commission Report, the crash time is 9:03:11. [9/11 Commission, 7/24/2004, pp. 8] Millions watch the crash live on television. The plane strikes the 77th through 85th floors in the 110-story building. Approximately 100 people are killed or injured in the initial impact; 600 people in the tower eventually die. The death toll is far lower than in the North Tower because about two-thirds of the South Tower’s occupants have evacuated the building in the 17 minutes since the first tower was struck. [USA Today, 12/20/2001; National Institute of Standards and Technology, 9/2005, pp. 5-9, 41] The combined death toll from the two towers is estimated at 2,819, not including the hijackers. [Associated Press, 8/21/2002] The impact severs some columns on the south side of the South Tower. Each of the Twin Towers is designed as a “tube-in-tube” structure and the steel columns which support its weight are arranged around the perimeter and in the core. The plane, which is traveling at an estimated speed of around 500 mph (see October 2002-October 2005), severs 33 of the building’s 236 perimeter columns and damages another one. [National Institute of Standards and Technology, 9/2005, pp. 39] The perimeter columns bear about half of the tower’s weight, so the damage to them reduces the tower’s ability to bear gravity loads by about 7.1 percent. [National Institute of Standards and Technology, 9/2005, pp. 6] The actual damage to the 47 core columns is not known, as there are no photographs or videos of it, but there will be much speculation about this after 9/11. It will be suggested that some parts of the aircraft may be able to damage the core even after crashing through the exterior wall (see 8:46 a.m. September 11, 2001). [National Institute of Standards and Technology, 9/2005, pp. 107] According to NIST’s base case model, five of the core columns are severed and another five suffer some damage. [National Institute of Standards & Technology, 9/2005, pp. 235 pdf file] This may reduce the tower’s ability to bear loads by a further approximately 8 percent, meaning that the aircraft impact accounted for a loss of about 15 percent of the building’s strength. This damage will be cited as an event contributing to the building’s collapse after 9/11 (see October 23, 2002 and October 19, 2004). NIST’s base case estimate of damage to the North Tower’s core will be similar, even though the aircraft impact there was dissimilar (see 8:46 a.m. September 11, 2001). Flight 11 hit the North Tower’s core head on, whereas Flight 175 only hits the corner of the South Tower’s core. [National Institute of Standards and Technology, 9/2005, pp. 20-23, 38-41] In addition, some of the fireproofing on the steel columns and trusses may be dislodged (see 8:46 a.m. September 11, 2001). [National Institute of Standards & Technology, 9/2005, pp. xxxvi, 83 pdf file] Photographs and videos of the towers will not show the state of fireproofing inside the buildings, but the National Institute of Standards and Technology (NIST) will try to estimate the damage to fireproofing using a series of computer models. Its severe case model (see (October 2002-October 2005)) will predict that 39 of the 47 core columns are stripped of their fireproofing on one or more floors and that fireproofing is stripped from trusses covering 80,000 ft2 of floor area, the equivalent of about two floors. NIST will say that the loss of fireproofing is a major cause of the collapse (see April 5, 2005), but only performs 15 tests on fireproofing samples (see October 26, 2005). [National Institute of Standards and Technology, 9/2005, pp. 41] According to NIST, less fireproofing is stripped from the North Tower (see 8:46 a.m. September 11, 2001).

Entity Tags: World Trade Center, Marwan Alshehhi, Fayez Ahmed Banihammad, Hamza Alghamdi, National Institute of Standards and Technology, Ahmed Alghamdi, Mohand Alshehri

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Dale Watson, assistant director of the FBI’s counterterrorism division, activates the Strategic Information and Operations Center (SIOC) at FBI headquarters in Washington, DC, from where the bureau will coordinate its response to the terrorist attacks. Watson learned about the first hijacked plane crashing into the World Trade Center during a briefing in the SIOC attended by the FBI’s assistant directors and Robert Mueller, the bureau’s director (see Shortly After 8:48 a.m. September 11, 2001). Mueller and some of the other officials at the briefing, presumably including Watson, subsequently headed to the office of FBI Deputy Director Thomas Pickard. There, Mueller, Pickard, and the other officials saw the second hijacked plane crashing into the WTC on television (see 9:03 a.m. September 11, 2001). It then became clear to them that this was a terrorist attack.
Deputy Director Says the FBI Needs to Open Its Operations Center - Mueller asks Pickard what they should do in response to the incident and Pickard says they need to open the SIOC. [New Yorker, 9/24/2001; 9/11 Commission, 1/21/2004 pdf file] According to the US government’s Interagency Domestic Terrorism Concept of Operations Plan, “Upon determination of a credible threat,” FBI headquarters is required to activate the SIOC, “to coordinate and manage the national level support to a terrorism incident.” [US Government, 1/2001] Following this protocol, Watson goes to his office and activates the SIOC for crisis mode. [New Yorker, 9/24/2001]
Director Goes to the Operations Center to Manage the Crisis - Mueller and Pickard go to the SIOC to manage the FBI’s response to the attacks. Pickard isolates Mueller in a conference room, restricting access to him so he is better able to stay focused on the decisions ahead. Mueller only took over as FBI director a week ago (see September 4, 2001) and Pickard will later comment, “I was worried that there was going to be this string of people running into the room with news or questions and [Mueller] would be standing there asking them who they were.” [Kessler, 2002, pp. 420; Graff, 2011, pp. 314-316] Meanwhile, a live communications link is established that allows them to listen in as Pentagon and FAA air traffic controllers track suspicious aircraft. [Wall Street Journal, 10/5/2001]
Many Other Officials Go to the Operations Center - Other senior officials and FBI agents also begin pouring into the center, along with representatives from numerous other government agencies, including the CIA, the Defense Intelligence Agency, the FAA, the NSA, and the Secret Service. Assistant Attorney General Michael Chertoff will head to the center, as will Attorney General John Ashcroft, who arrives there early in the afternoon (see (Between 1:00 p.m. and 2:00 p.m.) September 11, 2001). The SIOC will become “the place to be to get information and so everyone wanted to be there,” Ashcroft will comment. [Kessler, 2002, pp. 5, 421; 9/11 Commission, 12/17/2003 pdf file]
Center Is Designed for Dealing with Crises - The SIOC, which opened in 1998 and cost $20 million to build, covers 40,000 square feet on the fifth floor of the FBI headquarters building. [CNN, 11/20/1998] It is “a heavily fortified cluster of offices surrounded by video screens and banks of computer terminals,” according to the New York Times. [New York Times, 11/2/2001] It can function as a 24-hour watch post, a crisis management center, and an information processing center. [Federal Bureau of Investigation, 1/18/2004] It operates around the clock, with at least eight staffers on duty at any one time. It is capable of managing up to five crises at a time and is designed to accommodate up to 450 members of staff during major emergencies. [CNN, 11/20/1998; New Yorker, 9/24/2001]
Center Is Built to Survive Attacks - The center is fortified so those in it can survive a bombing or other kind of attack. [New York Times, 11/2/2001] It has no windows to the street outside and is shielded to prevent electronic signals from entering or leaving it. [CNN, 11/20/1998; Kessler, 2002, pp. 421] Its 225 computer terminals have access to three types of local area networks: the regular FBI network that can connect to the networks of outside agencies; a classified network that operates at the top-secret level; and an even more highly classified Special Compartmented Information network. [Washington Post, 10/14/2001; Federal Bureau of Investigation, 1/18/2004] The many computers and video screens in the center can display broadcasts from US television channels and also TV channels from other countries. [CNN, 11/20/1998]
Center Will Become the 'Nerve Center' of the FBI's Investigation - By the end of the week, the SIOC will be “the headquarters of the government’s response” to today’s attacks, according to journalist and author Garrett Graff. As many as 500 people from 56 different agencies will be working in it. [Kessler, 2002, pp. 421; Military Intelligence Professional Bulletin, 7/1/2002; Graff, 2011, pp. 317] It will become “the nerve center” of the FBI’s investigation of the attacks, according to the Wall Street Journal. [Wall Street Journal, 10/5/2001]

Entity Tags: Federal Aviation Administration, Central Intelligence Agency, Defense Intelligence Agency, US Secret Service, Dale Watson, Strategic Information Operations Center, National Security Agency, Federal Bureau of Investigation, Thomas Pickard, Robert S. Mueller III

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Gary Walters.Gary Walters. [Source: C-SPAN]Gary Walters, the chief White House usher, and a few of his colleagues take the time to clear up the White House grounds ready for when President Bush returns, and even continue with the task after the White House is evacuated. Earlier this morning, many White House staffers were busy preparing for the annual Congressional picnic, which was scheduled to take place this evening (see 8:30 a.m. September 11, 2001). About 170 to 180 picnic tables have been set up on the South Lawn for the event. After he learns that a second plane has crashed into the World Trade Center (see 9:03 a.m. September 11, 2001), Walters decides to start moving the picnic tables off the lawn so Bush’s helicopter will be able to land on the grounds when the president returns to the White House. [National Journal, 8/31/2002; Values in World Thought, 4/4/2006; Peter Schnall, 7/12/2016]
Usher Arranges to Clear the Lawn - He coordinates with the National Park Service, which is in charge of the White House grounds, to determine who will be clearing away the picnic tables. [Brower, 2015, pp. 257] He then sets about moving the tables. “I got the staff together and started sending them out to the south grounds—anybody I could think of—because I knew that we had to try to move as quickly as possible,” he will later recall. [National Journal, 8/31/2002] However, at about 9:45 a.m., the White House is evacuated after the Secret Service learns of a possible threat against it (see (9:45 a.m.) September 11, 2001). [Associated Press, 2001 pdf file; CNN, 9/12/2001]
Staffers Continue Clearing the Grounds, despite the Danger - Around this time, Walters sees the smoke coming from the Pentagon, which was attacked at 9:37 a.m. (see 9:37 a.m. September 11, 2001), and realizes the White House could be hit next. And yet he decides that he needs to stay where he is in order to clear up the grounds. “As far as I was concerned, my responsibility was there at the White House,” he will comment. [Brower, 2015, pp. 258] “I knew we had to get those tables out,” he will state, adding, “I even felt more urgency, since obviously this was a coordinated attack now.” [National Journal, 8/31/2002] While the Secret Service is ordering people to run for their lives, Walters grabs a few of his colleagues and tells them they need to stay and help clear away the picnic tables. “I got the word that everybody was evacuating, but we had something that we needed to do,” he will comment. [Brower, 2015, pp. 258] After hearing that another suspicious plane is approaching, however, Walters and his colleagues go to the southeast knoll, a rise in the White House lawn, and just stand there, watching the sky and waiting.
Lawn Is Cleared by Early Afternoon - By around 11:00 a.m., they are becoming impatient. Walters therefore says, “Guys, let’s go move some picnic tables.” The men then start carrying the picnic tables off the lawn. A police officer joins them and eventually about a dozen people are helping them to move the tables. By around 1:00 p.m. all of the tables have been removed from the lawn. At about 3:45 p.m., Walters is called by someone from the military, who asks him to clear the South Lawn so the president’s helicopter will be able to land there. Walters laughs and says this has already been done. [National Journal, 8/31/2002] The president’s helicopter, with Bush on board, will land on the South Lawn at around 6:55 p.m. (see (6:54 p.m.) September 11, 2001). [CNN, 9/12/2001; Rove, 2010, pp. 263]
Usher Will Later Justify His Actions - Walters will, in 2016, explain why he made the effort to clear up the White House grounds, despite the danger to himself and his colleagues. “One of the things that I turned to in my own mind on 9/11 was the role that the White House plays in disasters, wars,” he will say, adding, “People have a tendency to turn to the White House.” He will continue: “And I knew that the president wasn’t gonna be satisfied talking from a bunker somewhere or away from the White House. And that’s why we put the effort that we did into cleaning up the south grounds, so that [his] helicopter could land there. That was what the American people were used to seeing—the presidential helicopter coming in—and the president was going to address the nation from the Oval Office.” [Peter Schnall, 7/12/2016]

Entity Tags: National Park Service, Gary Walters

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Laura Bush, the president’s wife, leaves the White House in her limousine, on her way to Capitol Hill where she is scheduled to testify before a Congressional committee, but she is unaware that a second plane has crashed into the World Trade Center. [Us Weekly, 10/15/2001; National Journal, 8/31/2002; Bush, 2010, pp. 198] Bush is set to appear before the Senate Committee on Health, Education, Labor, and Pensions, where she will talk about early childhood education. [CNN, 9/12/2001; CNN, 9/11/2002] She was informed of the first crash at the WTC by her lead Secret Service agent as she was getting into her limousine (see (8:55 a.m.) September 11, 2001).
First Lady Unaware of Second Crash - The limousine leaves the White House at 9:07 a.m., according to Noelia Rodriguez, the first lady’s press secretary. [National Journal, 8/31/2002] The second aircraft, Flight 175, hit the WTC four minutes earlier (see 9:03 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 8] However, Bush and those with her in the limousine are unaware of this. [Bush, 2010, pp. 197-198]
First Lady Thinks about Canceling Hearing - Nevertheless, Bush already thinks the Senate hearing she is on her way to should perhaps be canceled, because New York Senator Hillary Clinton is on the education committee and is therefore supposed to attend. Bush will comment, “Even after the first [crash], when I thought it was just an accident, I thought we probably should cancel, because Mrs. Clinton was on the committee and she’s from New York, and she’d probably want to rush home at that time.” [USA Today, 9/10/2001; Gerhart, 2004, pp. 162] All the same, Bush continues with the two-mile journey from the White House to Capitol Hill. She will learn of the second crash, and realize this is a terrorist attack, shortly before arriving at the Russell Senate Office Building, where the hearing is set to take place (see (9:14 a.m.) September 11, 2001).
Secret Service Allows Bush to Head to Event - Members of Bush’s Secret Service detail apparently raise no objection to Bush going ahead with her trip to Capitol Hill. [CNN, 9/11/2002; Gerhart, 2004, pp. 162; Bush, 2010, pp. 198] The Secret Service is responsible for protecting the first lady, and she is considered to be one of the nation’s “most visible targets.” [US Department of the Treasury, 5/8/2001; Office of Management and Budget, 7/2001, pp. 82 pdf file] The agency’s mission includes keeping her “in sight and out of harm’s way,” according to a book about the Secret Service by author Philip Melanson. [Melanson, 2002, pp. 273] And, as one of the Secret Service’s “permanent protectees,” the first lady, like the president, has a detail of special agents assigned to her. [United States Secret Service, 2002] Bush currently travels with four Secret Service agents and two Secret Service cars. [Kessler, 2006, pp. 136; Kessler, 2009, pp. 181] However, the Secret Service will only take her away from Capitol Hill to a “secure location”—actually the agency’s headquarters—after the terrorist attacks have ended (see (10:10 a.m.-10:55 a.m.) September 11, 2001). [Associated Press, 9/11/2001; National Journal, 8/31/2002; Kessler, 2006, pp. 136]

Entity Tags: Laura Bush, US Secret Service, Noelia Rodriguez

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

NEADS commander Robert Marr.NEADS commander Robert Marr. [Source: Dick Blume]Numerous reports incorrectly claiming that aircraft have been hijacked are received while the terrorist attacks are taking place and into the afternoon. [Code One Magazine, 1/2002; Newhouse News Service, 3/31/2005; Politico Magazine, 9/9/2016] There are “multiple erroneous reports of hijacked aircraft” during the morning, according to the 9/11 Commission Report. [9/11 Commission, 7/24/2004, pp. 28] At around 9:09 a.m., the FAA Command Center reports that 11 aircraft are either not communicating with FAA facilities or flying unexpected routes. [Aviation Week and Space Technology, 6/3/2002] Major General Larry Arnold, the commander of the Continental United States NORAD Region, will later claim that during the “four-hour ordeal” of the attacks, a total of 21 planes are identified as possible hijackings. [Filson, 2002; Code One Magazine, 1/2002; Filson, 2003, pp. 71] Colonel Robert Marr, the battle commander at NORAD’s Northeast Air Defense Sector (NEADS), will say, “At one time I was told that across the nation there were some 29 different reports of hijackings.” [Newhouse News Service, 3/31/2005] Secret Service agent Dave Wilkinson, who travels with President Bush on Air Force One after it leaves Sarasota, Florida (see 9:54 a.m. September 11, 2001), will recall that by the time the plane reaches Offutt Air Force Base in Nebraska, at 2:50 p.m. (see 2:50 p.m. September 11, 2001), “there were like 15 to 20 planes still unaccounted for” nationwide. “For everything we knew, they were all hijacked,” he will say. [Politico Magazine, 9/9/2016] Officials will claim that these false reports cause considerable confusion. Arnold will recall that particularly during the time between the Pentagon being hit at, 9:37 a.m., and Flight 93 going down, at around 10:03 a.m., “a number of aircraft are being called possibly hijacked.… There was a lot of confusion, as you can imagine.” [Filson, 2003, pp. 71-73] He will say: “We were receiving many reports of hijacked aircraft. When we received those calls, we might not know from where the aircraft had departed. We also didn’t know the location of the airplane.” [Code One Magazine, 1/2002] Marr will comment: “There were a number of false reports out there. What was valid? What was a guess? We just didn’t know.” [Filson, 2003, pp. 73] Assistant Secretary of Defense for Public Affairs Victoria Clarke, who is in the Pentagon during the attacks and for most of the rest of the day, will recall: “There were lots of false signals out there. There were false hijack squawks, and a great part of the challenge was sorting through what was a legitimate threat and what wasn’t.” [CNN, 6/17/2004; Clarke, 2006, pp. 215-231]

Entity Tags: Federal Aviation Administration, Robert Marr, Dave Wilkinson, Victoria (“Torie”) Clarke, Larry Arnold

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FAA Command Center in Herndon, Virginia.The FAA Command Center in Herndon, Virginia. [Source: Federal Aviation Administration]Ben Sliney, the national operations manager at the FAA’s Herndon Command Center, puts the word out that he wants all air traffic control facilities around the US to inform him of anything unusual that occurs with the flights they are handling. In response, news of suspicious activity quickly starts coming in to the Command Center. [Spencer, 2008, pp. 125-126]
Command Center Calls Field Facilities - Sliney wants air traffic control facilities to notify him of anything out of the ordinary, such as a radar target disappearing from the radar scope, loss of communication with an aircraft, or an aircraft making an unauthorized change of course. He also wants to know immediately of any glitches that occur, even if these are common, everyday problems, such as a flight deviating from its course, missing a frequency change, overlooking a radio call, or getting a transponder code wrong. The center’s controllers at each regional desk therefore start calling their field facilities, and ask them to report any unusual occurrences. [9/11 Commission, 7/22/2003 pdf file; Spencer, 2008, pp. 125] The Command Center has telecommunications lines to all the major air traffic control facilities in the US, which enables it to reach out to those facilities and establish the big picture about aircraft activity. [Freni, 2003, pp. 64]
'More and More' Responses Received - Following the call for information, numerous reports of suspicious activity are received from the air traffic control facilities. [Spencer, 2008, pp. 125-126] Linda Schuessler, the deputy director of system operations at the Command Center, will later recall, “[W]e started getting more and more calls about bomb threats, about aircraft that we had lost communication or radar identification with.” [Aviation Week and Space Technology, 12/17/2001]
Center Lists Suspect Aircraft - Sliney wants a list compiled of the reportedly suspicious aircraft. A dry-erase board is set up in the middle of the room. On it a manager keeps track of the reports that are coming in, writing down where each suspect aircraft was last seen, who was working it, where the flight originated, and where it is going. Another person contacts the field facilities to follow up on the reports. [9/11 Commission, 7/22/2003 pdf file; Spencer, 2008, pp. 126]
Two Dozen Suspicious Flights - Author Pamela Freni will later describe, “[F]or the next several hours the call signs and status” of every suspicious aircraft will be recorded. Command Center personnel call “airline operations centers, trying to determine any crises on each flight. Only when each plane landed or was found safe did its identification information disappear from the board. Upward to two dozen were listed at one time, but ultimately the number was whittled to 11 highly suspicious cases” (see (9:09 a.m. and After) September 11, 2001). “Nine of those airplanes would land safely. Two of them—AA 77 and UA 93—would not.” [Freni, 2003, pp. 64-65]

Entity Tags: Linda Schuessler, Ben Sliney, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The US Strategic Command (Stratcom) orders that its Global Guardian exercise be put on pause at this time, according to a 2006 article in The Bombardier, the newspaper for Barksdale Air Force Base, Louisiana. [Bombardier, 9/8/2006 pdf file] Global Guardian is an annual exercise sponsored by Stratcom, which has its headquarters at Offutt Air Force Base, Nebraska. The exercise tests Stratcom’s ability to fight a nuclear war (see 8:30 a.m. September 11, 2001). [Omaha World-Herald, 2/27/2002; GlobalSecurity (.org), 4/27/2005] Many aircraft and personnel at Barksdale, as well as other military bases, are involved in it (see 8:48 a.m. September 11, 2001). [Times-Picayune, 9/8/2002] Global Guardian will be formally terminated at 10:44 a.m., according to The Bombardier (see (10:44 a.m.) September 11, 2001), although other reports will say it is canceled earlier on, possibly after the second World Trade Center tower is hit at 9:03 a.m. [Omaha World-Herald, 2/27/2002; Omaha World-Herald, 9/8/2002; Bombardier, 9/8/2006 pdf file]

Entity Tags: Global Guardian, US Strategic Command

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The jet fuel that spilled from Flight 175 when it hit the South Tower (see 9:03 a.m. September 11, 2001) has mostly burned up by this time. The National Institute of Standards and Technology (NIST), which later investigates the collapses, will say the “initial jet fuel fires themselves lasted at most a few minutes.” [National Institute of Standards and Technology, 9/2005, pp. 183] Engineering professor Forman Williams will say the jet fuel “burned for maybe 10 minutes.” [Popular Mechanics, 3/2005] Flight 175, a Boeing 767, had a capacity of 23,980 gallons, but was only carrying about 9,100 gallons of fuel when it hit the WTC. NIST will estimate that less than 1,500 gallons were consumed in a fireball inside the tower and 910 to 2,275 gallons were consumed in the fireballs outside the building. Approximately 6,100 gallons therefore splashed onto the office furnishings and started fires on various floors. However, after the jet fuel is used up, office fires burn until the building collapses. NIST will calculate that there were about four pounds per square foot of combustibles in the office space, or about 60 tons per floor. Offices in the WTC actually had fewer combustibles than other similar spaces due to the small number of interior walls and limited bookshelf space. NIST will later find that only three of sixteen perimeter columns it recovers reached a temperature of 250°C and neither of the two core columns it retrieves reached this temperature. NIST will also find that none of the samples it acquires reached a temperature above 600°C (see August 27, 2003). While steel does not melt until its temperature is about 1,600°C, it may begin to lose significant strength at over 500°C. [National Institute of Standards and Technology, 9/2005, pp. 29, 38, 42, 77] The jet fuel also burned up in the North Tower about 10 minutes after it was hit (see 8:57 a.m. September 11, 2001). When a group of firefighters reach the bottom impact floor in the South Tower just before collapse, they only find two isolated fires (see 9:52 a.m. September 11, 2001).

Entity Tags: World Trade Center, National Institute of Standards and Technology, Forman Williams

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Noelia Rodríguez.Noelia Rodríguez. [Source: Harvard University]Laura Bush, the president’s wife, is told that a second plane has crashed into the World Trade Center and realizes this is a terrorist attack while she is being driven from the White House to Capitol Hill, where she is scheduled to testify before a Congressional committee. [Us Weekly, 10/15/2001; CNN, 9/11/2002; Bush, 2010, pp. 197-198] Bush is set to appear before the Senate Committee on Health, Education, Labor, and Pensions at 10:00 a.m., where she will talk about early childhood education. [USA Today, 9/10/2001; CNN, 9/12/2001; CNN, 9/11/2002] Her lead Secret Service agent informed her of the first crash at the WTC as she was getting into her limousine, outside the White House, but she’d thought the crash was an accident (see (8:55 a.m.) September 11, 2001). [National Journal, 8/31/2002; Gerhart, 2004, pp. 162]
First Lady Told of Second Crash, Knows It Is Terrorism - The Secret Service agents traveling with Bush now tell the first lady about the second crash at the WTC while her limousine is driving up Pennsylvania Avenue, approaching Capitol Hill. “The car fell silent; we sat in mute disbelief,” Bush will later recall. “One plane might be a strange accident; two planes were clearly an attack.” She will note, “We knew then that it was terrorism.” [CNN, 9/11/2002; Bush, 2010, pp. 198]
Members of First Lady's Staff Learn of Crash - Members of Bush’s staff also learn about the second crash around this time, while they are on their way to Capitol Hill. Ashleigh Adams, the first lady’s deputy press secretary, learns of it while traveling in the press van. “It must have been only a couple of minutes after we departed the White House,” Adams will recall, “that the reporters’ and photographers’ pagers and cell phones started to go off, and someone shouted to me, ‘Ashleigh, the second Twin Tower was hit.’” Adams calls Noelia Rodriguez, the first lady’s press secretary, who is traveling in the staff van, and tells her the news. After Rodriguez arrives on Capitol Hill, she will jump out of the staff van, run to Bush’s limousine, and get inside. But she will find that the first lady has already been informed of the second crash. [National Journal, 8/31/2002]
First Lady Learns of Crash 11 Minutes after It Occurs - Bush will recall that she arrives at the Russell Senate Office Building, where the hearing she is set to attend is supposed to take place, two minutes after she is told about the second crash, at 9:16 a.m., meaning she learns of the crash at 9:14 a.m. [Bush, 2010, pp. 198] This is 11 minutes after the second plane, Flight 175, hit the WTC (see 9:03 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 8]

Entity Tags: Ashleigh Adams, Noelia Rodriguez, Laura Bush, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Frank Brogan.Frank Brogan. [Source: Publicity photo]The Secret Service allows President Bush to stay at the Emma E. Booker Elementary School in Sarasota, Florida, after a reading demonstration he was participating in has ended, even though he could be in danger at the school. [St. Petersburg Times, 7/4/2004; Politico Magazine, 9/9/2016] Bush has just left the classroom where the reading demonstration was held and entered a holding room next to it. There, he talks on the phone with officials in Washington, DC, and works on a statement to the nation that he wants to deliver before leaving the school (see (9:16 a.m.-9:29 a.m.) September 11, 2001). Members of his staff in the holding room apparently have little information about the terrorist attacks beyond what has been reported on television. They are in contact with the White House Situation Room but not the Pentagon and, according to the 9/11 Commission Report, “No one in the traveling party had any information during this time that other aircraft were hijacked or missing.” [Washington Times, 10/7/2002; 9/11 Commission, 7/24/2004, pp. 38-39] All the same, Secret Service agents and other personnel with the president are concerned that Bush could be in danger at the school, and some of them are worried that terrorists might attack the place (see (9:04 a.m.-9:33 a.m.) September 11, 2001). [Studies in Intelligence, 9/2006 pdf file; Politico Magazine, 9/9/2016]
Bush's Lead Agent Wants to Evacuate the President - Edward Marinzel, the head of Bush’s Secret Service detail, is “eager to get the president out of the school, to Air Force One, and airborne,” according to Karl Rove, Bush’s senior adviser. [Rove, 2010, pp. 251] He therefore approaches Bush and tells him, “We need to get you to Air Force One and get you airborne.” [Politico Magazine, 9/9/2016] However, his concern does not result in Bush being evacuated from the school right away. The Secret Service will later tell the 9/11 Commission that although its agents “were anxious to move the president to a safer location” while he was in the holding room, they “did not think it imperative for him to run out the door.” [9/11 Commission, 7/24/2004, pp. 39]
Chief of Staff Wants Bush to Give His Speech before Leaving - Andrew Card, Bush’s chief of staff, suggests that Bush should be allowed to give his speech to the nation from the school before leaving. He says that “we have a whole auditorium full, waiting for the next event”—meaning Bush’s speech—and there is “no imminent threat there in Sarasota,” according to Dave Wilkinson, assistant special agent in charge of the presidential protection division. The Secret Service therefore accepts a compromise and agrees that Bush can give his speech before leaving. [Politico Magazine, 9/9/2016]
Bush Should Be Taken to the 'Closest Secure Location' - Author Philip Melanson, an expert on the Secret Service, will criticize Bush’s Secret Service detail for failing to get the president away from the school immediately after the second hijacked plane crashed into the World Trade Center, at 9:03 a.m. (see 9:03 a.m. September 11, 2001). “With an unfolding terrorist attack, the procedure should have been to get the president to the closest secure location as quickly as possible, which clearly is not a school,” he will state. [St. Petersburg Times, 7/4/2004] Bush himself will comment on the situation while he is in the holding room, saying, “One thing for certain: I needed to get out of where I was.” [Sammon, 2002, pp. 93]
Bush Refuses to Leave - And yet the president refuses to leave the school at this time when he is urged to do so, according to Frank Brogan, lieutenant governor of Florida, who is in the holding room with him. “The Secret Service tried to get the president to return to Air Force One immediately,” Brogan will state, “but he refused, saying he was committed to staying on the ground long enough to write a statement about what was happening, read it to the nation, and lead a moment of silence for the victims.” [University Press, 9/18/2003] Bush “was courageously insistent about remaining on the ground to make a statement to the people of America,” Brogan will comment. [South Florida Sun-Sentinel, 9/11/2011] Bush will give his speech to the nation, which will be broadcast live on television, from the school library at 9:30 a.m. (see 9:30 a.m. September 11, 2001). [White House, 9/11/2001; Bohn, 2015, pp. 215] He will finally leave the school at around 9:35 a.m. (see (9:34 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 39]

Entity Tags: Edward Marinzel, Frank Brogan, George W. Bush, US Secret Service, Andrew Card, Karl C. Rove, Dave Wilkinson, Philip Melanson

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Brian Wilson.Brian Wilson. [Source: Publicity photo]There is apparently no increase in the level of security at the Capitol building in Washington, DC, even though First Lady Laura Bush has arrived at the nearby Russell Senate Office Building and more than 10 minutes have passed since a second plane hit the World Trade Center. [Gilbert et al., 2002, pp. 64; 9/11 Commission, 7/24/2004, pp. 8; Bush, 2010, pp. 198] At 9:16 a.m., Bush arrived at the Russell Senate Office Building, located just north of the Capitol building, where she was scheduled to testify before a Senate committee at 10:00 a.m. [USA Today, 9/10/2001; CNN, 9/12/2001; Bush, 2010, pp. 198]
Reporter Sees No Signs of Increased Security - The first lady is considered one of the nation’s “most visible targets,” and, as one of the Secret Service’s “permanent protectees,” like the president, she has a detail of special agents assigned to her. [US Department of the Treasury, 5/8/2001; Office of Management and Budget, 7/2001, pp. 82 pdf file; United States Secret Service, 2002] And yet, even though Bush has arrived on Capitol Hill, and over 10 minutes have passed since the second aircraft hit the WTC (see 9:03 a.m. September 11, 2001), there is apparently no increase in the level of security at the Capitol building. Fox News correspondent Brian Wilson will later recall that when reporting from the Capitol building around this time, he is “talking about the first lady being in the Capitol and saying that I had not seen any signs of tighter security in the building.”
Reporter Surprised at Plan to Hold a Photo Op - Wilson is also surprised that, although the Senate hearing Bush was scheduled to attend has been canceled, the first lady is still going to make a public appearance. He will comment that “they were (incredibly) trying to set up a brief photo opportunity.” [Gilbert et al., 2002, pp. 64; 9/11 Commission, 7/24/2004, pp. 8] (Wilson is presumably referring to Laura Bush’s appearance before reporters and cameras alongside Senators Edward Kennedy (D-MA) and Judd Gregg (R-NH), which takes place at 9:41 a.m. (see 9:41 a.m. September 11, 2001). [Associated Press, 9/11/2001; CNN, 9/11/2001; Bush, 2010, pp. 199] )
Capitol Evacuated Later On - The Capitol building will only be evacuated at 9:48 a.m., apparently in response to reports of a plane heading toward it (see 9:48 a.m. September 11, 2001). [Associated Press, 9/11/2001; Associated Press, 8/21/2002; CNN, 9/11/2006] The first lady will only be taken away from the Russell Office Building to a “secure location” by members of the Secret Service at 10:10 a.m. (see (10:10 a.m.-10:55 a.m.) September 11, 2001). [Associated Press, 9/11/2001; National Journal, 8/31/2002; Bush, 2010, pp. 200]

Entity Tags: Brian Wilson, Laura Bush, US Capitol building

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Members of the Secret Service’s uniformed division.Members of the Secret Service’s uniformed division. [Source: Joe Marquette / Associated Press]The Secret Service begins implementing a number of security enhancements around the White House complex. [9/11 Commission, 7/24/2004, pp. 35-36] The measures are apparently being implemented on the orders of a number of senior Secret Service agents who have been meeting in the office of Carl Truscott, the special agent in charge of the presidential protective division, who is responsible for the overall security of the White House (see (9:18 a.m.) September 11, 2001). During that meeting, according to Truscott, the agents have discussed “security enhancements at the White House,” such as “placing counter-sniper support on the White House” and “placing counter-surveillance units near the White House.” [United States Secret Service, 10/1/2001] The officials who ordered the security enhancements “did not know that there were additional hijacked aircraft or that one such aircraft was en route to Washington,” according to the 9/11 Commission Report. The measures are simply “precautionary steps taken because of the strikes in New York.” [9/11 Commission, 7/24/2004, pp. 36] However, once the Secret Service has established a perimeter around the White House, its uniformed division officers are ordered “to stow their submachine guns out of sight,” according to US News and World Report, because officials fear that they look too “militaristic.” The uniformed division officers are furious about this. “All we were left with were our pistols,” one of them will later complain. [US News and World Report, 12/1/2002] The security enhancements are initiated after 9:03 a.m., when the second plane hit the World Trade Center, according to the 9/11 Commission Report (see 9:03 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 35-36] However, the meeting of senior Secret Service agents during which the measures were discussed began at around 9:18 a.m., according to Truscott, which would indicate that the measures are initiated some time after 9:18 a.m. [United States Secret Service, 10/1/2001] Furthermore, the Secret Service will only order that the White House be evacuated at around 9:45 a.m. (see (9:45 a.m.) September 11, 2001). [Associated Press, 2001 pdf file; CNN, 9/12/2001]

Entity Tags: US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Brent Scowcroft.Brent Scowcroft. [Source: Publicity photo]An E-4B National Airborne Operations Center (NAOC) takes off from Andrews Air Force Base, just outside Washington, DC. The E-4B is a militarized version of a Boeing 747. Its purpose is to provide the president, vice president, and Joint Chiefs of Staff with an airborne command center that could be used to execute war plans and coordinate government operations during a national emergency. The E-4B taking off from Andrews, which has the call sign “Word 31,” is carrying civilian and military officials, and is launched in order to participate in a previously scheduled military exercise, according to journalist and author Dan Verton. [Federal Aviation Administration, 9/11/2001 pdf file; Verton, 2003, pp. 143-144; 9/11 Commission, 2/17/2004; NET Nebraska, 9/2/2011] This exercise would be Global Guardian, which is being conducted by the US Strategic Command (Stratcom) to test its ability to fight a nuclear war (see 8:30 a.m. September 11, 2001). Two other E-4Bs are also participating in Global Guardian today (see Before 9:00 a.m. September 11, 2001). [Omaha World-Herald, 2/27/2002]
Plane Ends Participation in Exercise after Taking Off - The E-4B taking off from Andrews Air Force Base is supposed to be using and testing its sophisticated technology and communications equipment for the exercise. It has “only just taken off” at the time the Pentagon is hit—9:37 a.m.—according to Verton. [Verton, 2003, pp. 144] But the flight tracking strip from Andrews will record it as having taken off at 9:27 a.m., 10 minutes before the Pentagon is hit. [Federal Aviation Administration, 9/11/2001 pdf file; 9/11 Commission, 2/17/2004] The crew will later be informed that after the plane launches, it flies “right over the top of the aircraft that eventually impacted the Pentagon.” [Flying K, 9/7/2012 pdf file] After taking off, the E-4B is “immediately ordered to cease the military exercise it was conducting and prepare to become the actual National Airborne Operations Center,” Verton will write. [Verton, 2003, pp. 144] (Global Guardian was reportedly put on pause at 9:11 a.m. (see 9:11 a.m. September 11, 2001), but it is not formally terminated until 10:44 a.m. (see (10:44 a.m.) September 11, 2001). [Bombardier, 9/8/2006 pdf file] ) The plane then converts “on the fly from exercise status to real-world crisis management.” [Verton, 2003, pp. 150]
Plane Flies Former National Security Adviser to Base in Nebraska - Former National Security Adviser Brent Scowcroft and his staff are on the E-4B, which will fly them to Offutt Air Force Base in Nebraska (see (Shortly After 9:03 a.m.) September 11, 2001). [Flying K, 9/7/2012 pdf file] The original plan had been for the aircraft to take them to Offutt to observe the Global Guardian exercise today. [Omaha World-Herald, 2/27/2002] After reaching the base, the E-4B will take off again and resume its airborne operations. [Flying K, 9/7/2012 pdf file] Minutes after the Pentagon is attacked, an unidentified four-engine jet plane will be seen circling above the White House (see (9:41 a.m.-9:42 a.m.) September 11, 2001). CNN will suggest this is an E-4B, so it is possible it is “Word 31.” [CNN, 9/12/2007] Another E-4B, with the call sign “Venus 77,” will take off from Andrews Air Force Base at around 9:45 a.m. (see (9:45 a.m.) September 11, 2001). [Federal Aviation Administration, 9/11/2001 pdf file; 9/11 Commission, 2/17/2004; Farmer, 2009, pp. 206]

Entity Tags: E-4B National Airborne Operations Center, Global Guardian, Brent Scowcroft

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

According to his own account, during a video conference with top officials that he is directing, counterterrorism “tsar” Richard Clarke asks acting Joint Chiefs of Staff Chairman Richard Myers, “I assume NORAD has scrambled fighters and AWACS. How many? Where?” Myers, who is at the Pentagon, replies, “Not a pretty picture, Dick. We are in the middle of Vigilant Warrior, a NORAD exercise, but… Otis has launched two birds toward New York. Langley is trying to get two up now [toward Washington]. The AWACS are at Tinker and not on alert.” Vigilant Warrior may be a mistaken reference to either the on-going war game Vigilant Guardian, or perhaps another exercise called Amalgam Warrior (see 9:28 a.m. September 11, 2001). Otis Air National Guard Base is in Massachusetts, 188 miles east of New York City; Langley is in Virginia, 129 miles south of Washington; Tinker Air Force Base is in Oklahoma. Clarke asks, “Okay, how long to CAP [combat air patrol] over DC?” Myers replies, “Fast as we can. Fifteen minutes?” [Clarke, 2004, pp. 5] The first fighters don’t reach Washington until perhaps more than 30 minutes later (see (Between 9:49 a.m. and 11:00 a.m.) September 11, 2001). However, this account—or at least the time Clarke alleges the conversation occurs—is contradicted by Myers himself and Senator Max Cleland (D-GA). Myers claims he has been at a meeting on Capitol Hill with Cleland since about 9:00 a.m., and does not arrive back at the Pentagon until after it is hit, which is at 9:37 a.m. [American Forces Press Service, 10/23/2001; MSNBC, 9/11/2002; CNN, 4/15/2003; American Forces Press Service, 9/8/2006] Cleland confirms the existence of this meeting, and claims that Myers is with him until around the time of the Pentagon attack. [CNN, 11/20/2001; Atlanta Journal-Constitution, 6/16/2003] (There are, though, some inconsistencies in Myers and Cleland’s accounts of this period—see (Shortly After 9:03 a.m.) September 11, 2001).

Entity Tags: Vigilant Warrior, Vigilant Guardian, Otis Air National Guard Base, Richard B. Myers, North American Aerospace Defense Command, Richard A. Clarke, Amalgam Warrior, Max Cleland

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Counterterrorism “tsar” Richard Clarke, who is in the White House Situation Room, instructs that US embassies overseas be closed and that US military bases raise their alert level. According to his own recollection, just after he has spoken to the acting Chairman of the Joint Chiefs of Staff Richard Myers (see 9:28 a.m. September 11, 2001), Clarke is thinking about the simultaneous attacks on the US embassies in Kenya and Tanzania in 1998 (see 10:35-10:39 a.m., August 7, 1998). As he describes, “There was the possibility now of multiple simultaneous attacks in several countries.” He therefore issues instructions to the State Department and the Department of Defense: “We have to assume there will be simultaneous attacks on us overseas. We need to close the embassies. Move [Department of Defense] bases to combat Threatcon.” [Clarke, 2004, pp. 5-6] (“Threatcon” is short for “terrorist threat condition.” [Slate, 9/12/2001] ) According to CNN, all US military forces will be ordered to the highest alert level at 10:10 a.m. (see (Between 10:10 a.m. and 10:35 a.m.) September 11, 2001). [CNN, 9/4/2002] But the 9/11 Commission Report will state that Secretary of Defense Donald Rumsfeld only orders the US armed forces to Defcon 3, an increased state of readiness, at 10:43 a.m. (see (10:43 a.m.-10:52 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 326 and 554] The State Department will tell US embassies to make the decision whether to close based on their own local security requirements. Around 50 US embassies or consulates around the world will therefore close, though at what time they do so is unstated. [US Department of State, 9/12/2001]

Entity Tags: Richard A. Clarke

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Thomas Von Essen.Thomas Von Essen. [Source: Publicity photo]The Office of Emergency Management’s Emergency Operations Center (EOC) in World Trade Center Building 7 is evacuated in response to a report that more commercial planes are unaccounted for. [9/11 Commission, 7/24/2004, pp. 305] The EOC, which opened in 1999 (see June 8, 1999), is a state-of-the-art facility on the 23rd floor of WTC 7 that is intended to serve as a meeting place for city leaders in the event of an act of terrorism or other kind of crisis. [CNN, 6/7/1999; City of New York, 2/18/2001] Office of Emergency Management (OEM) officials activated it shortly after Flight 11 crashed into the North Tower of the WTC (see (Shortly After 8:46 a.m.) September 11, 2001). [Bylicki, 6/19/2003; 9/11 Commission, 7/24/2004, pp. 293]
Staffers Discussed Evacuation after the First Crash - Soon after the crash occurred, officials in the EOC “began discussing with OEM staff whether or not they should evacuate the building,” according to a report by Tricia Wachtendorf of the Disaster Research Center at the University of Delaware. [Wachtendorf, 2004, pp. 77] Richard Rotanz, deputy director of the OEM, and some other officials in the EOC conducted a “threat analysis” after the second hijacked plane crashed into the WTC, at 9:03 a.m. (see 9:03 a.m. September 11, 2001). [Urban Hazards Forum, 1/2002]
Staffers Want to Stay in the Operations Center - Personnel are reluctant to leave the EOC because in it they have “a tremendous amount of resources at their fingertips” and they are “best able to handle an emergency of this scale,” Wachtendorf will later write. Furthermore, there is no clear procedure to move to or establish an alternative operations center if it is abandoned. “I couldn’t think of where we would go if we left the EOC because at that time we didn’t have a backup facility,” one official will recall. There is, in fact, “no formalized evacuation plan for the EOC,” according to Wachtendorf. [Wachtendorf, 2004, pp. 77-79]
OEM Deputy Director Orders the Evacuation - However, Richard Bylicki, a police sergeant assigned to the OEM, was told during a call with the FAA that at least one other plane, in addition to the two that hit the Twin Towers, is unaccounted for and possibly heading for New York (see (9:30 a.m.) September 11, 2001), and he passed this information on to Rotanz. [Bylicki, 6/19/2003] Rotanz was given the same warning by a Secret Service agent who works in WTC 7. [Urban Hazards Forum, 1/2002; 9/11 Commission, 7/24/2004, pp. 305] Based on this information, he “surmised that [WTC 7] was potentially the next target,” Bylicki will recall. He consequently now orders all OEM employees to leave the building. [Bylicki, 6/19/2003; 9/11 Commission, 4/7/2004] A Secret Service agent, presumably the one who told Rotanz about the additional unaccounted-for planes, also reportedly advises EOC personnel to evacuate. He says, “There’s a reported third plane headed toward the East Coast and we’re warning everybody to vacate the building,” Fire Department Captain Abdo Nahmod will recall. [Journal of Emergency Medical Services, 9/2011, pp. 42 pdf file]
Some Liaisons Have Come to the Operations Center - Various city agencies were contacted after the EOC was activated and instructed to send their designated representatives to the center. None of these representatives have arrived by the time the EOC is evacuated, according to the 9/11 Commission Report. [9/11 Commission, 5/18/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 293, 305] However, contradicting this claim, a number of emergency responders will recall arriving at the EOC before it is evacuated, to serve as representatives for their agencies. [City of New York, 10/11/2001; City of New York, 10/25/2001; City of New York, 12/4/2001; Journal of Emergency Medical Services, 9/2011, pp. 42 pdf file]
Staffers Are Initially Slow to Leave - Personnel reportedly do not initially respond to the evacuation order with a sense of urgency. They “calmly collected personal belongings and began removing OEM records,” a report by the Mineta Transportation Institute will state. But they are subsequently “urged to abandon everything and leave the building quickly.” [Jenkins and Edwards-Winslow, 9/2003, pp. 16 pdf file] After evacuating from the EOC, they assemble in the lobby of WTC 7 and await further instructions over radio. [Bylicki, 6/19/2003] Most of them think they are only temporarily abandoning their facility and expect to return to it later in the day. They do not anticipate WTC 7 being affected by fires (see 4:10 p.m. September 11, 2001) and then collapsing late this afternoon (see (5:20 p.m.) September 11, 2001). [Wachtendorf, 2004, pp. 84]
Fire Commissioner Will Be Surprised That the Center Is Evacuated - Fire Commissioner Thomas Von Essen will be surprised when he finds that the EOC has been evacuated, since the center was designed for dealing with a crisis like the one currently taking place. “I thought that was where we should all be because that’s what [it] was built for,” he will comment. He will arrive at WTC 7 looking for Mayor Rudolph Giuliani shortly before 9:59 a.m., when the South Tower collapses (see 9:59 a.m. September 11, 2001). When he learns that the EOC has been evacuated, he will think: “How ridiculous. We’ve got a 13-million-dollar command center and we can’t even use it.” He will say in frustration: “How can we be evacuating OEM? We really need it now.” [Essen, 2002, pp. 26; Fink and Mathias, 2002, pp. 230]
Time of the Evacuation Is Unclear - It is unclear exactly when the EOC is evacuated. The order to evacuate is issued at “approximately 9:30” a.m., according to the 9/11 Commission Report. [9/11 Commission, 7/24/2004, pp. 305] But, according to a report by the National Institute of Standards of Technology, the evacuation occurs slightly later than this, at “approximately 9:44 a.m.” [National Institute of Standards and Technology, 9/2005, pp. 109] Other accounts will suggest it may even have taken place before the second attack on the WTC occurred (see (Soon After 8:46 a.m.-9:35 a.m.) September 11, 2001 and (Shortly Before 9:03 a.m.) September 11, 2001). [Barrett and Collins, 2006, pp. 34; Dylan Avery, 2007] Many people in the rest of WTC 7 left the building earlier on, around the time of the second attack (see (9:03 a.m.) September 11, 2001). [9/11 Commission, 5/18/2004 pdf file; National Institute of Standards and Technology, 9/2005, pp. 109]

Entity Tags: Office of Emergency Management, Richard Bylicki, Thomas Von Essen, Richard Rotanz, Abdo Nahmod, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The OEM command bus.The OEM command bus. [Source: New York City Office of Emergency Management]Personnel from New York’s Office of Emergency Management (OEM) use the OEM command bus as their command post after their command center in World Trade Center Building 7 has been evacuated. [Jenkins and Edwards-Winslow, 9/2003, pp. 20 pdf file; 9/11 Commission, 4/7/2004] The OEM command center, on the 23rd floor of WTC 7, is intended to coordinate the city’s response to emergencies, including terrorist attacks. [New York Times, 6/8/1999] However, it was evacuated at around 9:30 a.m., according to the 9/11 Commission Report, although other accounts will suggest the evacuation occurs at an earlier or later time (see (Soon After 8:46 a.m.-9:35 a.m.) September 11, 2001, (Shortly Before 9:03 a.m.) September 11, 2001, and (9:30 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 305; National Institute of Standards and Technology, 9/2005, pp. 109; Barrett and Collins, 2006, pp. 34] OEM personnel therefore now have to operate from the their command bus. [Jenkins and Edwards-Winslow, 9/2003, pp. 20 pdf file; 9/11 Commission, 4/7/2004] The bus, known as the Interagency Command Center (ICC), is equipped with computers, a state-of-the-art communications system, and on-board electrical generation. It also has its own conference room. [Wall Street Journal, 9/21/2001; Jenkins and Edwards-Winslow, 9/2003, pp. 20 pdf file; Power, 2004, pp. 172] It can be deployed to the location of a major emergency, to serve as an on-scene command post for coordinating interagency operations and communications. [City of New York, 2001, pp. 8 pdf file] The OEM’s emergency plans and vital records are kept in WTC 7, and, due to the evacuation of the command center, are now inaccessible. Fortunately, after they move to the ICC, OEM personnel are able to implement their emergency action plans from memory and by utilizing their combined knowledge. [Jenkins and Edwards-Winslow, 9/2003, pp. 20 pdf file] After the Twin Towers collapse, the ICC will move to a firehouse on Houston Street, to provide support to Mayor Rudolph Giuliani and his entourage, who have set up a temporary headquarters at that location (see (After 10:28 a.m.-12:00 pm.) September 11, 2001). [Wall Street Journal, 9/21/2001; 9/11 Commission, 4/7/2004]

Entity Tags: Office of Emergency Management

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

President Bush trying to use a cell phone as his motorcade nears the Sarasota airport.President Bush trying to use a cell phone as his motorcade nears the Sarasota airport. [Source: Associated Press]President Bush has difficulty communicating with colleagues in Washington, DC, while he is being driven to Sarasota-Bradenton International Airport. [9/11 Commission, 6/17/2004; Canadian Broadcasting Corporation, 9/10/2006] Bush left the Emma E. Booker Elementary School in Sarasota, Florida, at around 9:35 a.m. to be driven to Air Force One (see (9:34 a.m.) September 11, 2001). [Daily Telegraph, 12/16/2001; Bloomberg, 6/17/2004] While he is in his limousine, he tries calling colleagues at the White House over a secure telephone line, but all the secure lines are down. He ends up trying to call Washington using a borrowed cell phone. Even this doesn’t work, according to the Canadian Broadcasting Corporation. [9/11 Commission, 6/17/2004; Canadian Broadcasting Corporation, 9/10/2006] However, he talks with National Security Adviser Condoleezza Rice around this time, which means he is able to make at least one call (see (Between 9:38 a.m. and 9:43 a.m.) September 11, 2001 and (9:45 a.m.) September 11, 2001). [Bush, 2010, pp. 128] Dave Wilkinson, assistant special agent in charge of the presidential protection division, will later comment on the difficulties Bush and his entourage have communicating with Washington today, saying, “Every kind of communication… was challenged” and the “communications network did not hold up.” [Politico Magazine, 9/9/2016] Lee Hamilton, vice chairman of the 9/11 Commission, will claim that Bush had difficulty communicating with Washington while he was being driven to the airport because members of his entourage all tried calling the capital at the same time after leaving the school, thereby causing a “communication jam.” However, the communication problems will continue after Bush takes off from Sarasota on Air Force One (see (9:54 a.m.-2:50 p.m.) September 11, 2001). [9/11 Commission, 6/17/2004; Canadian Broadcasting Corporation, 9/10/2006] The president’s difficulty reaching his colleagues in Washington during the drive to the airport is particularly notable since, just a few months ago, Bush instructed Joseph Hagin, his deputy chief of staff for operations, to promptly ensure that he is always able to make phone calls, after he had trouble making a call from his limousine (see Spring 2001). Hagin has apparently not yet fixed the problem. [National Journal, 4/11/2011]

Entity Tags: George W. Bush, Lee Hamilton, Condoleezza Rice, Dave Wilkinson

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

White House chief of staff Andrew Card, according to his own later recollections, learns that a threat has been made against Air Force One while he is traveling with President Bush to the airport in Sarasota, Florida, although other accounts will indicate that Bush and his entourage are first alerted to the threat at around 10:30 a.m. [Sammon, 2002, pp. 106-107; White House, 8/12/2002; White House, 8/16/2002; White House, 8/16/2002; 9/11 Commission, 7/24/2004, pp. 554] Card is traveling with Bush in the presidential limousine to Sarasota-Bradenton International Airport, where Air Force One is waiting, after leaving the Emma E. Booker Elementary School (see (9:34 a.m.) September 11, 2001). [St. Petersburg Times, 9/8/2002; St. Petersburg Times, 7/4/2004] Card will later recall that he and Bush are “both on the phones,” calling Washington, DC, to try and learn more about the terrorist attacks. He will say that as well as learning about the attack on the Pentagon (see (Between 9:38 a.m. and 9:43 a.m.) September 11, 2001), “we also heard that there had been a threat” to Air Force One. “The Secret Service had indicated to us that someone had used the code name for Air Force One and had indicated that it might be a target,” Card will recall. He will say his goal, therefore, is “to get [Bush] to Air Force One as quickly as possible and get Air Force One in the air.” [White House, 8/16/2002; White House, 8/16/2002] Apparently contradicting Card’s claim, most accounts will indicate that Bush and his entourage are first informed that a threat has been made against Air Force One at around 10:30 a.m. (see (10:32 a.m.) September 11, 2001). [Sammon, 2002, pp. 106-107; Woodward, 2002, pp. 18; CBS News, 9/11/2002; 9/11 Commission, 7/24/2004, pp. 554; Fleischer, 2005, pp. 141-142] But Lieutenant Colonel Thomas Herman, a senior presidential communications officer who is in Sarasota with Bush, will support Card’s account. He will say that around the time the president’s motorcade is leaving the school, “There was some question… that Air Force One and the president were a target.” [Marist Magazine, 10/2002] And Dave Wilkinson, one of Bush’s Secret Service agents, will say that while the motorcade is heading to the airport, “we hear that’s there’s something vague about a threat to the president.” [Politico Magazine, 9/9/2016]

Entity Tags: Andrew Card, US Secret Service, George W. Bush, Thomas Herman, Dave Wilkinson

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Bill Grimes.Bill Grimes. [Source: Lori A. Bultman / US Air Force]Colonel Bill Grimes receives a call in which he is asked about getting the Predator drone, a remotely controlled, unmanned plane, ready to fly over Afghanistan. [Whittle, 2014, pp. 235] Grimes is the director of Big Safari, a highly secretive Air Force program based at Wright-Patterson Air Force Base in Ohio that specializes in modifying standard Air Force aircraft for time-sensitive and highly classified operations. [Defense Update, 5/3/2013; Wired, 12/17/2015] He was in his office at Wright-Patterson this morning when a colleague told him an airplane had crashed into the World Trade Center. He then joined others watching the television coverage of the incident in the conference room next to his office and saw the second hijacked plane crashing into the WTC, at 9:03 a.m. (see 9:03 a.m. September 11, 2001). “Within a few minutes” of the second crash, according to journalist and author Richard Whittle, Grimes is called back to his office to take a call from Lieutenant Colonel Kenneth Johns, who is at Air Force headquarters at the Pentagon. Johns wants to know what needs to be done to get three Predators, and whatever is needed to fly them over Afghanistan, ready to go. But just as the two men start discussing the matter, Johns says he will have to call again later, since the Pentagon is being evacuated. This evacuation is presumably in response to the attack on the Pentagon, which occurs at 9:37 a.m. (see 9:37 a.m. September 11, 2001). Grimes says he will have answers by the time the two men talk again. [Whittle, 2014, pp. 235] He will subsequently call members of his team, and tell them to pack their bags and prepare to deploy. He will instruct them to go to the airfield at Palmdale, California, where a C-17 cargo plane will arrive soon to pick them up. Grimes will later write that he starts calling the members of his team “[m]ere moments after the second airliner crashed into the World Trade Center.” According to Whittle, he starts making the calls “shortly after” the second crash at the WTC. However, if his conversation with Johns occurs around the time of the Pentagon attack, he presumably only starts calling the members of his team after 9:37 a.m. A C-17 will set off tomorrow to fly three Predators, along with members of Grimes’s team, from California to Washington, DC (see September 12-14, 2001). [Whittle, 2011, pp. 25 pdf file; Grimes, 2014, pp. 334-335; Whittle, 2014, pp. 239-240]

Entity Tags: Bill Grimes, Kenneth Johns

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The Pentagon explodes. 
The Pentagon explodes. [Source: Donley/ Sipa]Flight 77 crashes into the Pentagon. All 64 people on the plane are killed. A hundred-and-twenty-four people working in the building are killed, and a further victim will die in hospital several days later. Hijackers Hani Hanjour, Khalid Almihdhar, Majed Moqed, Nawaf Alhazmi, and Salem Alhazmi presumably are killed instantly. (Typically, they are not included in the death counts.) [CNN, 9/17/2001; North American Aerospace Defense Command, 9/18/2001; Guardian, 10/17/2001; Washington Post, 11/21/2001; USA Today, 8/12/2002; Associated Press, 8/21/2002; MSNBC, 9/3/2002; ABC News, 9/11/2002; CBS, 9/11/2002] Flight 77 hits the first floor of the Pentagon’s west wall. The impact and the resulting explosion heavily damage the building’s three outer rings. The path of destruction cuts through Army accounting offices on the outer E Ring, the Navy Command Center on the D Ring, and the Defense Intelligence Agency’s comptroller’s office on the C Ring. [Vogel, 2007, pp. 431 and 449] Flight 77 strikes the only side of the Pentagon that had recently been renovated—it was “within days of being totally [renovated].” [US Department of Defense, 9/15/2001] “It was the only area of the Pentagon with a sprinkler system, and it had been reconstructed with a web of steel columns and bars to withstand bomb blasts. The area struck by the plane also had blast-resistant windows—two inches thick and 2,500 pounds each—that stayed intact during the crash and fire. While perhaps, 4,500 people normally would have been working in the hardest-hit areas, because of the renovation work only about 800 were there.” More than 25,000 people work at the Pentagon. [Los Angeles Times, 9/16/2001] Furthermore, the plane hits an area that has no basement. As journalist Steve Vogel later points out, “If there had been one under the first floor, its occupants could easily have been trapped by fire and killed when the upper floors collapsed.” [Vogel, 2007, pp. 450]

Entity Tags: Hani Hanjour, Khalid Almihdhar, Nawaf Alhazmi, US Department of Defense, Salem Alhazmi, Majed Moqed, Pentagon

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The J. Edgar Hoover Building.The J. Edgar Hoover Building. [Source: FBI]Nonessential employees are evacuated from the FBI headquarters in Washington, DC. [New Yorker, 9/24/2001; Kessler, 2002, pp. 421] The FBI headquarters is located in the J. Edgar Hoover Building on Pennsylvania Avenue, between Ninth and Tenth Streets, six blocks away from the White House. The building is seven stories high along Pennsylvania Avenue and rises to 11 stories at the rear. [Kessler, 2007, pp. 15; US Government Accountability Office, 11/2011, pp. 6 pdf file; Associated Press, 12/10/2012; Capital News Service, 10/6/2016]
Headquarters Is Evacuated after the Pentagon Attack - The evacuation apparently takes place shortly after 9:37 a.m., when the Pentagon was hit (see 9:37 a.m. September 11, 2001). Denise Smith, a forensic scientist, is at work in a laboratory in the Hoover Building when she and her colleagues learn of the attacks on the World Trade Center. “Then, all of a sudden, we could see flames and smoke coming from the Pentagon,” she will later recall. “Seconds later,” according to the Baraboo News Republic, “everyone in the building was told to evacuate.” [Baraboo News Republic, 9/10/2011] Author Cindi McMenamin will write that her brother Dan, who is working at FBI headquarters this morning, and his colleagues “immediately evacuated” after “getting word that the Pentagon had been hit.” [McMenamin, 2012, pp. 64] It apparently takes a considerable time to get everyone away from the building. “The backup to leave the FBI’s underground garage was half an hour,” according to journalist and author Ronald Kessler. [Kessler, 2002, pp. 421]
Headquarters Is Feared to Be a Terrorist Target - The headquarters is apparently evacuated due to fears that it may be the target of a terrorist attack. “Assuming that FBI headquarters would be the next target, nonessential employees were being evacuated from the J. Edgar Hoover Building,” Kessler will describe. [Kessler, 2007, pp. 15] McMenamin will write that her brother and his colleagues evacuate “as they guessed their building—and any other federal building—could be next.” [McMenamin, 2012, pp. 64] Attorney General John Ashcroft, who will arrive at FBI headquarters early this afternoon (see (Between 1:00 p.m. and 2:00 p.m.) September 11, 2001), will state that sometime before his arrival it had been thought “that one of the [hijacked] planes might be headed for the FBI headquarters building.” [9/11 Commission, 12/17/2003 pdf file] Many FBI agents and senior FBI officials who remain in the headquarters work from the Strategic Information and Operations Center (see (Shortly After 9:03 a.m.) September 11, 2001). [Washington Post, 10/14/2001; Kessler, 2002, pp. 5] The center, on the building’s fifth floor, is fortified so its occupants can survive a bombing or other kind of attack. [New York Times, 11/2/2001] Other security measures are also taken around this time. Police block off Ninth and Tenth Streets alongside the Hoover Building. Bomb-sniffing dogs and FBI police officers armed with submachine guns then patrol the perimeter around the building. [Kessler, 2002, pp. 421]

Entity Tags: John Ashcroft, Denise Smith, Federal Bureau of Investigation

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Stacia Rountree.Stacia Rountree. [Source: Vanity Fair]Colin Scoggins, the military liaison at the FAA’s Boston Center, contacts NORAD’s Northeast Air Defense Sector (NEADS) and incorrectly notifies it that another aircraft, Delta Air Lines Flight 1989, is a possible hijacking. [9/11 Commission, 2004; Vanity Fair, 8/1/2006] Boston Center previously called NEADS at 9:27 and said that Delta 1989 was missing (see 9:27 a.m. September 11, 2001). [North American Aerospace Defense Command, 9/11/2001; 9/11 Commission, 5/23/2003]
NEADS Technicians Respond - At NEADS, Stacia Rountree, the ID technician who takes Scoggins’s call, announces to her colleagues: “Delta ‘89, that’s the hijack. They think it’s possible hijack.… South of Cleveland.” The plane’s transponder is still on, and she adds, “We have a code on him now.” Rountree’s team leader, Master Sergeant Maureen Dooley, instructs: “Pick it up! Find it!” The NEADS technicians quickly locate Delta 1989 on their radar screens, just south of Toledo, Ohio, and start alerting other FAA centers to it. [Vanity Fair, 8/1/2006; Spencer, 2008, pp. 177] NEADS mission crew commander Major Kevin Nasypany will be notified by his staff of the suspected hijacking at about 9:41 or 9:42 a.m. [9/11 Commission, 1/22/2004 pdf file] NEADS never loses track of Delta 1989. It will follow it on radar as it reverses course over Toledo, heads east, and then lands in Cleveland (see (10:18 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 28] It will order Air National Guard fighter jets from Selfridge and Toledo to intercept the flight (see (9:55 a.m.) September 11, 2001 and 10:01 a.m. September 11, 2001). [Spencer, 2008, pp. 178-179] But it will soon learn that Delta 1989 is not in fact hijacked. [9/11 Commission, 7/24/2004, pp. 28]
Cleveland Center, Not Boston, Handling Delta 1989 - Although Boston Center notifies NEADS of the suspected hijacking, Delta 1989 is in fact being handled by the FAA’s Cleveland Center. [USA Today, 8/13/2002; 9/11 Commission, 7/24/2004, pp. 10-12] Cleveland Center air traffic controllers suspected that Delta 1989 had been hijacked at around 9:30 a.m. (see (9:28 a.m.-9:33 a.m.) September 11, 2001), but apparently only informed the FAA’s Command Center, and not NEADS, of this. [USA Today, 8/13/2002] To explain why Boston Center alerts NEADS to the flight, the 9/11 Commission will later comment that, “Remembering the ‘we have some planes’ remark” (see 8:24 a.m. September 11, 2001), the Boston Center simply “guessed that Delta 1989 might also be hijacked.”
Similar to First Two Hijacked Planes - Like Flights 11 and 175, the two aircraft that have crashed into the World Trade Center (see 8:46 a.m. September 11, 2001 and 9:03 a.m. September 11, 2001), Delta 1989 took off from Boston’s Logan Airport. [9/11 Commission, 7/24/2004, pp. 27-28] According to the New York Times, it left there at about the same time as Flights 11 and 175 did, meaning around 8:00 to 8:15 a.m. [New York Times, 10/18/2001; 9/11 Commission, 7/24/2004, pp. 32] Like those two aircraft, it is a Boeing 767. [USA Today, 8/13/2002; 9/11 Commission, 7/24/2004, pp. 27-28] But, unlike those flights, its transponder has not been turned off, and so it is still transmitting a beacon code. [9/11 Commission, 7/24/2004, pp. 28; Vanity Fair, 8/1/2006] It is unclear what Delta 1989’s intended destination is. According to some accounts, like Flights 11 and 175 were, it is bound for Los Angeles. [Associated Press, 9/11/2001; New York Times, 10/18/2001; USA Today, 8/13/2002; Arizona Daily Star, 9/24/2007; Spencer, 2008, pp. 167] Other accounts will say that its destination is Las Vegas. [9/11 Commission, 7/24/2004, pp. 28; Vanity Fair, 8/1/2006] Personnel at NEADS are apparently informed that Las Vegas is the intended destination. Around this time, one member of staff there tells her colleagues that the flight is “supposed to go to Vegas.” [North American Aerospace Defense Command, 9/11/2001]
One of Numerous Incorrect Reports - The 9/11 Commission will comment: “During the course of the morning, there were multiple erroneous reports of hijacked aircraft (see (9:09 a.m. and After) September 11, 2001). The report of American 11 heading south was the first (see 9:21 a.m. September 11, 2001); Delta 1989 was the second.” [9/11 Commission, 7/24/2004, pp. 28]

Entity Tags: Maureen Dooley, Stacia Rountree, Boston Air Route Traffic Control Center, Colin Scoggins, Northeast Air Defense Sector, Kevin Nasypany

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Alice Hoglan, the mother of Mark Bingham, a passenger on Flight 93, informs the FBI that her son has just phoned her from the plane, and then calls Bingham’s cell phone and leaves two voicemail messages. [Federal Bureau of Investigation, 9/17/2001; Barrett, 2002, pp. 157-158] Alice Hoglan is currently staying at the home of her brother, Vaughn Hoglan, and his wife in Saratoga, California. [Longman, 2002, pp. 129; San Francisco Chronicle, 9/10/2003] Bingham has just called her and told her his flight was taken over by three men who said they had a bomb, but the call got broken off after less than three minutes (see (9:37 a.m.) September 11, 2001). [Federal Bureau of Investigation, 9/11/2001; 9/11 Commission, 5/13/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 41, 99]
Bingham's Mother Realizes Flight 93 Will Likely Crash - No one in the Hoglan household was aware of the terrorist attacks in New York and at the Pentagon. But after the call from Bingham ends, Vaughn Hoglan switches on the television to see if there is any news about Flight 93 and the family sees, for the first time, the recorded footage of Flight 175 crashing into the World Trade Center (see 9:03 a.m. September 11, 2001). [BBC, 12/2001; Barrett, 2002, pp. 157] Alice Hoglan then realizes the hijacking of Flight 93 is part of a “grand and ugly scheme,” and that her son’s plane will likely crash, too. [San Francisco Chronicle, 1/28/2005; San Jose Mercury News, 9/10/2011]
Bingham's Mother Tells the FBI about the Hijacking - Being a flight attendant with United Airlines, she calls her airline to ask about her son’s plane. [Los Gatos Patch, 8/25/2011] However, she will later recall, all she gets is a recorded message, which states, “United Flight 93 left Newark at 8:01 a.m. and will arrive San Francisco, Gate 82, at 11:19 a.m.” [BBC, 12/2001] She also calls 9-1-1 to report what has happened. She is put through to the San Francisco division of the FBI and speaks to an agent there. [Federal Bureau of Investigation, 9/17/2001] The agent asks her a series of questions about the hijackers on Flight 93, but she is unable to answer them.
Bingham's Mother Leaves Messages for Her Son - Alice Hoglan then tries calling her son twice on his cell phone, intending to let him know the full scale of the attack that his plane’s hijacking is part of. On both occasions, she has to leave messages on his voicemail. She makes the first call at 9:54 a.m. (Because she is flustered, she miscalculates the East Coast time by an hour during the call and also mistakenly says Flight 93 might be used as a “target” rather than as a “weapon.”) She says: “Mark, this is your mom. It’s 10:54 a.m. [Eastern Time]. The news is that it’s been hijacked by terrorists. They are planning to probably use the plane as a target to hit some site on the ground. So, if you possibly can, try to overpower these guys if you can, ‘cause they will probably use the plane as a target. I would say go ahead and do everything you can to overpower them, because they’re hellbent. Try to call me back if you can. You know the number here. Okay, I love you sweetie. Bye.” A minute or so later she calls Bingham’s cell phone again and leaves a second, similar message. Among other things, she urges her son to “group some people and perhaps do the best you can to get control of [the plane].” [Barrett, 2002, pp. 157-158; San Jose Mercury News, 9/10/2011; McMillan, 2014, pp. 122] Bingham will never receive these messages. [ABC News, 3/30/2002] His plane will crash in a field in Pennsylvania at 10:03 a.m. (see (10:03 a.m.-10:10 a.m.) September 11, 2001 and (10:06 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 14, 30]

Entity Tags: Federal Bureau of Investigation, Mark Bingham, Alice Hoglan, United Airlines, Vaughn Hoglan

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Bush boards Air Force One in Sarasota, Florida, waving to people below as if the day were like any other.Bush boards Air Force One in Sarasota, Florida, waving to people below as if the day were like any other. [Source: Agence France-Presse]President Bush and his entourage arrive at Sarasota-Bradenton International Airport, where Air Force One is waiting, and Bush hurriedly gets onto his plane. [BBC, 9/1/2002; 9/11 Commission, 7/24/2004, pp. 39] Bush left the Emma E. Booker Elementary School in Sarasota, Florida, at around 9:35 a.m. to be driven to Air Force One (see (9:34 a.m.) September 11, 2001). [Daily Telegraph, 12/16/2001; Bloomberg, 6/17/2004]
Limousine Stops Right by Air Force One - His limousine now speeds past the airport’s main entrance, goes north, and veers down a tiny road leading to the airport, ignoring a sign that states, “No Airport Access.” It then passes through a small, unmarked gate in a chain-link fence and races across the tarmac toward Air Force One. It swings around the plane’s tail and stops behind the left wing. [Sammon, 2002, pp. 98-99] The motorcade arrives at the airport between 9:42 a.m. and 9:45 a.m., according to the 9/11 Commission Report. [9/11 Commission, 7/24/2004, pp. 39] According to journalist and author Bill Sammon, Bush’s limousine reaches the airport at 9:43 a.m. [Sammon, 2002, pp. 99; Washington Times, 10/8/2002]
Plane's Engines Are Already Running - Colonel Mark Tillman, the pilot of Air Force One, started two of the plane’s four engines while Bush was on his way to the airport. White House chief of staff Andrew Card will later comment that he is “struck that the engines on Air Force One [are] running” when the motorcade reaches the airport, since this is “normally a protocol no-no.” [United Services Automobile Association, 9/11/2011; Politico Magazine, 9/9/2016] “Usually you don’t start the engine until the president is already on the plane,” he will say. [BBC, 9/9/2011]
President Usually Takes His Time Saying Goodbye - Normally, when his motorcade arrives at Air Force One, the president “emerges from the limo, waves to the crowd behind barricades, thanks hosts who have accompanied him, and shakes hands with the airport personnel and guests who’ve come to see him off,” Karl Rove, Bush’s senior adviser, will write. The president then “walks alone up the steps to Air Force One at a leisurely pace, stopping to wave again to the people on the tarmac.” The other people in the motorcade usually only start to get on board once he is on the plane. [Rove, 2010, pp. 252]
Bush Hurries up the Stairs onto Air Force One - Today, though, the Secret Service wants to get the president onto Air Force One as quickly as possible. [Politico Magazine, 9/9/2016] Bush therefore walks briskly up the long mobile staircase behind the left wing. [Sammon, 2002, pp. 99; Walsh, 2003, pp. 207] He is “just trucking up the stairs” without his usual “Texas swagger,” Tillman will describe. [Politico Magazine, 9/9/2016] He does find time, however, to pause at the doorway to wave to photographers before entering the plane. [St. Petersburg Times, 7/4/2004] Once he is on board, he goes to his private cabin near the front of the aircraft. A Secret Service agent tells him, “Mr. President, we need you to get seated as soon as possible.” Bush then straps himself in, ready for takeoff. [Woodward, 2002, pp. 16]
Chief of Staff Is Frustrated by the Passengers Delaying Takeoff - Meanwhile, everyone who is traveling on Air Force One apart from Bush and his senior staff boards the plane through its back stairs. But before doing so they are subjected to a strict security check (see (9:45 a.m.-9:53 a.m.) September 11, 2001). [Sammon, 2002, pp. 99; Politico Magazine, 9/9/2016] Card becomes frustrated that takeoff is being delayed due to the time it takes to get so many passengers onto the plane. [White House, 8/16/2002; St. Petersburg Times, 9/8/2002] Air Force One will take off unusually quickly once all the passengers are on board. [Rochester Review, 9/2004; Politico Magazine, 9/9/2016] It usually takes another 15 minutes after everyone has boarded for the passengers to get seated, the doors to be closed, and the engines to power up, according to Rove. [Rove, 2010, pp. 252] But today Air Force One will take off about 10 minutes after Bush’s motorcade reaches the airport, at around 9:55 a.m. (see 9:54 a.m. September 11, 2001). [Washington Post, 1/27/2002; 9/11 Commission, 7/24/2004, pp. 39]

Entity Tags: Andrew Card, George W. Bush, Mark Tillman, US Secret Service, Karl C. Rove

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

At some point after the White House is ordered to evacuate and while Air Force One is preparing to take off in Florida, counterterrorism “tsar” Richard Clarke activates the Continuity of Government (COG) plan. The coordinator for Continuity of Government has joined Clarke in the White House Situation Room. Clarke asks, “How do I activate COG?” Recalling this conversation, he will later comment, “In the exercises we had done, the person playing the president had always given that order.” But the coordinator replies, “You tell me to do it.” Soon after, Clarke instructs him, “Go.” [Clarke, 2004, pp. 8]
First Time COG Plan Activated - The Continuity of Government plan, which dates back to the Reagan administration, had originally prepared to set up a new leadership for the US in the event of a nuclear war. This is apparently the first time it has ever been put into effect. Clarke will recall, “Every federal agency was ordered… to activate an alternative command post, an alternative headquarters outside of Washington, DC, and to staff it as soon as possible.” Cabinet officers are dispatched around the country, and people in Congress are taken to alternative locations.
Clarke Regularly Particiated in COG Exercises - Since the 1980s, Clarke has in fact been a regular participant in secret COG exercises that rehearsed this plan (see (1984-2004)). [Washington Post, 4/7/2004; ABC News, 4/25/2004] Vice President Dick Cheney and Secretary of Defense Donald Rumsfeld also participated (see 1981-1992). [Atlantic Monthly, 3/2004] Kenneth Duberstein, formerly President Reagan’s White House chief of staff, who took part in the exercises as well, will recall: “I said to myself, as we proceeded through the day [of 9/11], ‘It’s working.’ All those days of patriotic duty were coming back and they were working.” According to ABC News, “If executive branch leaders and large numbers of congressmen had been killed in an attack on the United States, the plan could have gone further, officials suggest, perhaps even with non-elected leaders of the United States taking control and declaring martial law.” [ABC News, 4/25/2004] According to a White House timeline of the events of 9/11, it is in fact Cheney that “orders implementation of Continuity of Government and Continuity of Operations procedures,” at 9:55 a.m., although, according to the Washington Post, Cheney only “officially implemented the emergency Continuity of Government orders,” rather than activating the plan. [White House, 2001; Washington Post, 1/27/2002]

Entity Tags: Richard A. Clarke, Continuity of Government, White House, Kenneth Duberstein

Timeline Tags: Complete 911 Timeline, 9/11 Timeline, Civil Liberties

Don Evans.Don Evans. [Source: US Department of Commerce]Authorities fail to evacuate Secretary of Commerce Don Evans from his office at the Commerce Department in Washington, DC, in line with “Continuity of Government” (COG) plans and so Evans eventually decides to go home of his own accord. [Arkin, 2013, pp. 173-174] The COG plan was apparently activated by White House counterterrorism chief Richard Clarke shortly after 9:45 a.m. (see (Between 9:45 a.m. and 9:56 a.m.) September 11, 2001). [Clarke, 2004, pp. 8] Whereas, earlier in the day, “executive agents and protective details all across the government had been operating in precautionary mode,” military expert and author William Arkin will later describe, “now everything was official, mandatory, and automatic.” And yet no one comes to move Evans to an alternate location, even though he is 10th in line for the presidency. The commerce secretary therefore stays in his office all morning, waiting for someone to contact him and tell him what to do. [Arkin, 2013, pp. 173-174; NBC News, 9/11/2016] Furthermore, while other government departments are evacuated, no one takes the initiative to evacuate the Commerce Department, where 5,000 people work (see Before 9:37 a.m. September 11, 2001). [Draper, 2007, pp. 143] Apparently, “those in charge had completely forgotten about [Evans] and his department,” Arkin will comment. Eventually, Evans arranges for an aide to drive him to his home in McLean, Virginia, where he spends the rest of the day watching television. Arkin will criticize authorities for their failure to move Evans to an alternate location, writing, “After almost 50 years of preparations and practice, after constructing an elaborate and foolproof edifice, the executive agents had overlooked a major branch of the executive office, or were too busy—or had their own plans.” [Arkin, 2013, pp. 174; NBC News, 9/11/2016]

Entity Tags: US Department of Commerce, Continuity of Government, Donald L. Evans

Timeline Tags: Complete 911 Timeline

A man who is on the 105th floor of the South Tower calls emergency 9-1-1 to report that floors below his location, “in the 90-something floor,” have collapsed. The 9-1-1 operator types a record of this call into the Special Police Radio Inquiry Network (SPRINT) data link, which will be passed on to the New York fire department’s Emergency Medical Service (EMS). It isn’t known when the call is made exactly, but the EMS Dispatch computer apparently receives the call record at this time. However, because it is classified as a “supplement message,” it is not yet read by anyone. The police dispatcher dealing with the area around the WTC also receives the call record, but misinterprets it as meaning that the floor the person is on has collapsed. EMS dispatchers are dealing with an enormous volume of calls as well as performing many other tasks under extreme pressure during the crisis, so a report later concludes that the EMS operators didn’t have the time to review the information before the collapse of the South Tower at 9:59 (see 9:59 a.m. September 11, 2001), and the fire chiefs never received the information. [New York City Fire Department, 8/19/2002]

Entity Tags: World Trade Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

About ten minutes prior to its collapse, a New York Police Department (NYPD) helicopter unit reports over the Special Operations Division radio channel that “large pieces” are falling from the South Tower. While police hear this transmission, the fire department does not, and there is no police representative at the Fire Department of New York (FDNY) command post to pass the information on. [Fire Engineering, 9/2002; National Institute of Standards and Technology, 9/2005, pp. 95] None of the NYPD helicopter pilots predict the South Tower collapse in advance. [9/11 Commission, 7/24/2004, pp. 304]

Entity Tags: New York City Police Department, World Trade Center, New York City Fire Department

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

After spending about 40 minutes at the disaster scene, on the World Trade Center site, New York City Mayor Rudolph Giuliani relocates to a small office building at 75 Barclay Street, about two blocks from the WTC, hoping to establish a command post there. His usual command center, in WTC 7, was evacuated at around 9:30 a.m. (see (9:30 a.m.) September 11, 2001). With him are several colleagues, including Police Commissioner Bernard Kerik and Office of Emergency Management Director Richard Sheirer. [Kerik, 2001, pp. 334; Giuliani, 2002, pp. 10; 9/11 Commission, 5/18/2004 pdf file; 9/11 Commission, 5/19/2004; Barrett and Collins, 2006, pp. 10] While at Barclay Street, Giuliani is able to get in touch with the White House, and speaks to Chris Henick, the deputy political director to President Bush (see 9:58 a.m. September 11, 2001). Immediately afterwards, he receives a phone call from Vice President Cheney, though this is cut off before either one is able to speak. Giuliani also claims he is given advance warning of the South Tower’s collapse while at this command post (see (Before 9:59 a.m.) September 11, 2001). After the South Tower collapses outside, Giuliani and his colleagues all decide to evacuate, going through the basement into a neighboring building, 100 Church Street. They will then leave this and head north, being joined by cameras and press. [Fink and Mathias, 2002, pp. 112; 9/11 Commission, 5/19/2004; Barrett and Collins, 2006, pp. 348]

Entity Tags: Rudolph (“Rudy”) Giuliani, Bernard Kerik, Richard Sheirer

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Joseph Morris.Joseph Morris. [Source: Publicity photo]Inspector Joseph Morris, a commanding officer with the Port Authority Police Department (PAPD), tells numerous PAPD officers to initially stay away from the Twin Towers after they arrive near the World Trade Center, thereby likely preventing many of them from being killed when the South Tower collapses. [Police, 9/1/2002; Law Officer, 8/16/2011] Morris was in his office at New York’s La Guardia Airport when he heard someone yell out that an aircraft had crashed into the WTC. After turning on the television and seeing the images of the burning North Tower, he gave the order for all his available officers to go to the WTC. “I initiated a mobilization of personnel following long-held department plans and procedures for response to the World Trade Center for aircraft disasters and high-rise fires,” he will later describe. Morris and 17 colleagues head out and arrive in the vicinity of the WTC “maybe six to seven minutes” before the South Tower collapses, Morris will estimate, which would be at around 9:52 a.m. to 9:53 a.m. About 40 to 50 PAPD officers are at the location at this time and Morris is the highest-ranking commander among them. [Urban Hazards Forum, 1/2002; 9/11 Commission, 11/10/2003; 9/11 Commission, 5/18/2004 pdf file]
Officers Are Told to Stay Away from the WTC - The PAPD officers with Morris are keen to rush into the Twin Towers and get involved with the rescue operation. Normally, they would go to the lobby of the North Tower in an emergency like the current one. Morris, though, tells them to stay back while he assesses the situation. The decision is made for the officers to “break up into groups of three or four, with a supervisor,” and “get [their] bunker gear on,” Morris will say. He instructs them “not to go anywhere until I came up with a plan.” [Urban Hazards Forum, 1/2002; Police, 9/1/2002; Law Officer, 8/16/2011]
Commander Thinks There May Be Few People Left to Rescue - Morris will say his caution about allowing PAPD officers into the Twin Towers at the current time is partly because he sees very few civilians coming his way up West Street and this leads him to question how many people are left at the WTC to be rescued. [9/11 Commission, 11/10/2003] Some other Port Authority employees, in addition to the PAPD officers, are at the same location as Morris and Morris tells them, too, to stay away from the WTC. “I informed them they should stay at that location until more information was gathered for responses,” he will say. [9/11 Commission, 5/18/2004 pdf file]
Commander's Decision Likely Saves Lives - Morris’s decision to keep PAPD officers away from the WTC will be credited with saving the lives of people who may have been killed when the South Tower collapsed, at 9:59 a.m. (see 9:59 a.m. September 11, 2001), if they had headed to the Twin Towers. Alan Reiss, director of the Port Authority’s World Trade Department, will say that in retrospect, he believes it “most certainly saved lives of at least some of those officers held back.” [9/11 Commission, 11/3/2003] Law Officer magazine will describe it as a decision “that proved to be a lifesaver for many.” [Law Officer, 8/16/2011] Police magazine will call it one of “a couple of key decisions” Morris makes “that saved his department even greater tragedy” today. [Police, 9/1/2002] A few minutes after arriving near the WTC, Morris will decide to head to the incident command post in the North Tower to meet with other professionals who are assembled there. He will be going toward it with Lieutenant Emiliano Sepulveda, a colleague of his, when the South Tower starts to come down. He will run north up West Street and then find protection inside the PAPD’s command bus. [9/11 Commission, 11/10/2003; 9/11 Commission, 5/18/2004 pdf file; Law Officer, 8/16/2011]

Entity Tags: Emiliano Sepulveda, Joseph M. Morris, Alan Reiss, Port Authority Police Department

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A radio transmitter carried by aircraft that is designed to go off automatically if a plane crashes is activated in the vicinity of the city of Ann Arbor in southeast Michigan, although the distress signal is presumably a false alarm. Details of the distress signal will be described when an unidentified individual calls the FAA’s Cleveland Center at around 10:19 a.m. and tells an air traffic controller there, “I’ve got an ELT reported over Ann Arbor.” [Federal Aviation Administration, 9/11/2001; Federal Aviation Administration, 10/14/2003] An “ELT” is an emergency locator transmitter, a device carried on most general aviation aircraft in the US that is designed to automatically begin transmitting a distress signal if a plane should crash, so as to help search and rescue efforts in locating the downed aircraft. [Federal Aviation Administration, 3/23/1990; Federal Aviation Administration, 7/12/2001; Aircraft Owners and Pilots Association, 1/22/2009] The caller will not say who reported the ELT signal to him. But he will say the signal “started at 13:53” Zulu time, which is 9:53 a.m. Eastern time. Presumably realizing the signal was therefore activated over 25 minutes earlier, the caller will add, “Wait a minute, that don’t make any sense.” But the Cleveland Center controller will tell him: “Yeah, it does. It might have been late to be…” The caller will then say, “Okay, well I’ve got an ELT reported over Ann Arbor,” before the call ends. [Federal Aviation Administration, 9/11/2001] Further details of the ELT signal and what might have caused it are unknown. Flight 93 will crash in rural Pennsylvania about 10 minutes after the signal over Ann Arbor is activated (see (10:03 a.m.-10:10 a.m.) September 11, 2001 and (10:06 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 30] However, apparently no ELT signal will go off when it crashes (see 10:07 a.m. September 11, 2001). [Federal Aviation Administration, 9/11/2001] According to Major Allan Knox, who works at the Air Force Rescue Coordination Center at Langley Air Force Base in Virginia, most ELT signals are false alarms. [9/11 Commission, 10/6/2003 pdf file]

Entity Tags: Allan Knox, Cleveland Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

President Bush on the phone during the flight from Sarasota to Barksdale Air Force Base.President Bush on the phone during the flight from Sarasota to Barksdale Air Force Base. [Source: White House]President Bush and his staff have difficulty communicating with colleagues in Washington, DC, while they are traveling on Air Force One, after the plane takes off from Sarasota-Bradenton International Airport (see 9:54 a.m. September 11, 2001). [Northwest Indiana Times, 9/22/2002; Canadian Broadcasting Corporation, 9/10/2006; Politico Magazine, 9/9/2016] Bush had problems calling his colleagues at the White House while he was being driven to the airport, after leaving the Emma E. Booker Elementary School in Sarasota, Florida, at around 9:35 a.m. (see (9:34 a.m.-9:43 a.m.) September 11, 2001). [9/11 Commission, 6/17/2004; Canadian Broadcasting Corporation, 9/10/2006]
Air Force One Should Have 'Outstanding Communications' - He ought to have more success after he boards Air Force One, at around 9:45 a.m. (see (9:43 a.m.) September 11, 2001), since the plane has state-of-the-art communications systems. [Inside the White House, 9/1998; Hardesty, 2003, pp. 167] Its capabilities are “just as good as the communications from the Oval Office in terms of [the president] being able to call, in a secure way, the secretary of defense, the secretary of state, the generals that might have to fight a war, or the vice president or… the national security adviser,” White House chief of staff Andrew Card will later comment. The plane has the “capacity to have… outstanding communications,” he will say. [White House, 8/12/2002]
Communications Systems Are 'All Jammed' - However, Bush and his staff have great difficulty sending and receiving information about the day’s events while they are on Air Force One. [Northwest Indiana Times, 9/22/2002] The “multiple [communications] systems—commercial and terrestrial systems” on the plane are “all jammed,” according to Master Sergeant Dana Lark, superintendent of communications. Lark actually wonders, “Did someone sabotage our comms?” [Politico Magazine, 9/9/2016]
Bush Has Problems Communicating with Vice President Cheney - Bush finds that his calls are successful only intermittently. [Canadian Broadcasting Corporation, 9/10/2006] Attempts are made to establish an open line with Vice President Dick Cheney and National Security Adviser Condoleezza Rice, who are at the White House, but the line keeps dropping. [Bush, 2010, pp. 131] “It was absolutely stunning, standing next to the president as he was talking to the vice president, then holding the phone off his ear because it cut off,” White House press secretary Ari Fleischer will comment. [Politico Magazine, 9/9/2016] At one point, Bush pounds his desk in frustration and shouts: “This is inexcusable. Get me the vice president.” [CBS News, 9/11/2002] He also has difficulty reaching his wife, Laura, since the line keeps dropping when he tries to call her. He eventually talks to her shortly before 11:45 a.m., when Air Force One is approaching Barksdale Air Force Base in Louisiana (see (Shortly Before 11:45 a.m.) September 11, 2001). [Bush, 2010, pp. 132]
Officials in Washington Are Unable to Call the Plane - Some key individuals in Washington are unsuccessful when they try calling Air Force One. Scott Heyer, a communications officer in the White House Situation Room, is unable to contact the plane while it is flying from Sarasota to Barksdale Air Force Base, even when he tries calling its satellite phone (see 9:54 a.m.-11:45 a.m. September 11, 2001). [9/11 Commission, 3/16/2004] And White House counselor Karen Hughes is unable to reach the president when she tries calling him while he is airborne (see (Between 10:31 a.m. and 11:45 a.m.) September 11, 2001). [Washington Post, 1/27/2002; NBC, 4/4/2004]
Bush Has His First Teleconference Hours after Leaving Sarasota - As a result of his problems communicating from the plane, Bush will hold his first teleconference with his principal advisers at around 3:15 p.m. (see (3:15 p.m.) September 11, 2001)—more than five hours after he takes off from Sarasota—after he arrives at Offutt Air Force Base in Nebraska, where there is sophisticated communications equipment (see 2:50 p.m. September 11, 2001). [Northwest Indiana Times, 9/22/2002; Business Week, 11/4/2002; 9/11 Commission, 7/24/2004, pp. 326] By that time, the communication problems will apparently have started to ease. Lark will recall that as Air Force One is flying to Offutt, “some of the commercial systems finally began to become available” and she actually receives a call from her chief. [Politico Magazine, 9/9/2016]
Good Communications Are 'Critical' for the President - Bush’s communication problems may have a significant impact on the government’s ability to respond to the terrorist attacks. Thomas Kean, the chairman of the 9/11 Commission, will explain why the president’s ability to communicate during a crisis is so important, saying, “In the case of any kind of attack in the United States, what you’re supposed to do is get the president off the ground and Air Force One then becomes the command center.” Once he is airborne, the president is “commanding the forces of the United States from the air,” Kean will say. [Canadian Broadcasting Corporation, 9/10/2006] “The president literally can’t function in his constitutional role unless he can communicate, so [good communications are] absolutely critical,” Lieutenant Colonel Thomas Herman, a senior presidential communications officer, will similarly comment. [Marist Magazine, 10/2002] The president “is the only one who can give certain orders that need to be given,” Kean will note. [Canadian Broadcasting Corporation, 9/10/2006] However, Mark Rosenker, director of the White House Military Office, will claim that the communication problems have only a limited impact. “[F]or the most part I believe the president had the ability to do what was necessary to be in control and have command of his forces, and talk with his national security structure,” he will say. [White House, 8/29/2002]
Communications Systems Are Supposedly 'Saturated' - Lark will learn at a later date that the communication problems occur because, she will say, “the commercial systems were all just saturated.” [Politico Magazine, 9/9/2016] Rosenker will similarly suggest that the problems may be partly due to the fact that communications from Air Force One “have to get through a regular telephone network,” and when there is a crisis, the increased volume of communications “jam and overuse the structure.” [White House, 8/29/2002] On top of their problems making and receiving calls, Bush and his staffers have difficulty monitoring the television coverage of the attacks while they are airborne, because the reception on the plane is poor and intermittent (see (9:54 a.m.-6:54 p.m.) September 11, 2001). [CBS News, 9/11/2002; Northwest Indiana Times, 9/22/2002; Politico Magazine, 9/9/2016]

Entity Tags: Thomas Kean, Condoleezza Rice, Ari Fleischer, Thomas Herman, Scott Heyer, Andrew Card, Mark Rosenker, Dana Lark, Richard (“Dick”) Cheney, George W. Bush, Laura Bush, Karen Hughes

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Thomas Gould.Thomas Gould. [Source: Nathan Lipscomb / US Air Force]A discussion takes place on Air Force One between Andrew Card, the White House chief of staff, Edward Marinzel, the head of President Bush’s Secret Service detail, Lieutenant Colonel Thomas Gould, Bush’s military aide, and Colonel Mark Tillman, the pilot, about where the president’s plane should go. [9/11 Commission, 7/24/2004, pp. 39] Air Force One’s original flight plan had Washington, DC, as the destination. [White House, 8/29/2002] And Bush has been anxious to return to Washington, to lead the government’s response to the terrorist attacks. [White House, 8/12/2002; White House, 8/16/2002; Bush, 2010, pp. 130] But when it took off from Sarasota-Bradenton International Airport in Florida (see 9:54 a.m. September 11, 2001), Air Force One had no fixed destination. According to the 9/11 Commission Report, the objective had been “to get up in the air—as fast and as high as possible—and then decide where to go.”
Washington Considered 'Too Unstable for the President to Return' - Now, in the discussion, it is decided that the plane should head somewhere other than Washington. Marinzel says he feels “strongly that the situation in Washington [is] too unstable for the president to return there” and Card agrees with him, according to the 9/11 Commission Report. [White House, 8/12/2002; 9/11 Commission, 7/24/2004, pp. 39] Mark Rosenker, the director of the White House Military Office, who is also on Air Force One, will recall that the decision to head to a destination other than Washington is “made based on the fact that the Pentagon had been hit, Washington was now clearly a target. There were a host of reports coming in that we could not tell [if they] were factual or not.” There is therefore “a consensus type of a decision made that perhaps we should look at an alternative site, clear the fog, and then make the final decision on where we would be going.” (It is unclear, however, whether Rosenker participates in the meeting between Card, Marinzel, Gould, and Tillman.) [White House, 8/29/2002]
President Reluctantly Accepts Decision - The time when the discussion of Air Force One’s destination takes place is unclear. Apparently describing this meeting, Card will say it takes place “up in the bedroom compartment” of the plane during the first “maybe five or 10 minutes of the flight,” meaning between around 9:55 a.m. and 10:05 a.m. [White House, 8/16/2002] But according to the 9/11 Commission Report, it takes place at about 9:45 a.m. [9/11 Commission, 7/24/2004, pp. 39] After the meeting, Bush will reluctantly accept the advice he is given, to head for a destination other than Washington, and at around 10:10 a.m. Air Force One will change course and fly west (see (10:10 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 315; Bush, 2010, pp. 130]

Entity Tags: Mark Tillman, Mark Rosenker, Edward Marinzel, Andrew Card, Thomas Gould

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Members of New York Police Department’s elite Emergency Service Unit (ESU) are given an order that means they have to get out of the World Trade Center or delay entering it and consequently many of them will avoid being killed when the South Tower collapses, at 9:59 a.m. [Keegan and Davis, 2006, pp. 101-102; Appel, 2009, pp. 112-113] The ESU is a highly trained organization comprised of first response rescuers. [City of New York, 6/29/2002] Its members respond to situations that require the most specialized training, such as hostage taking and water rescue, and use the most advanced equipment. [Keegan and Davis, 2006, pp. 101]
Officers Are Ordered to Come Down from the WTC - Inspector Ronald Wasson, commanding officer of the ESU, earlier on divided his officers into four teams of five or six men and then sent two teams into each of the Twin Towers to assist the rescue operation. [New York Daily News, 11/11/2001] But now, ESU commanders give the order for the unit’s members to “go tactical.” This means the officers in the towers have to come out of the buildings and go to the unit’s SWAT (special weapons and tactics) vans; put on their BDU (battle dress uniform) suits, flak jackets, and Kevlar helmets; and arm themselves with heavy weapons and assault rifles.
Commander Thinks Terrorists Might Attack the First Responders - The decision to order ESU officers to go tactical is made by Wasson, according to a book by Lieutenant William Keegan of the Port Authority Police Department. [Keegan and Davis, 2006, pp. 101-102] Wasson is currently assembled with a number of other ESU officers outside the Twin Towers, at the corner of West and Vesey Streets. [Appel, 2009, pp. 68] He decides that ESU officers should go tactical due to his concern that armed terrorists might attack the first responders at the WTC. He is “worried that with all his personnel inside the buildings, he [has] no way to protect the cops, firefighters, or civilians from the kind of low-intensity warfare—snipers, automatic weapons, car bombs, hostage situations—he [is] sure [will] follow the attack,” Keegan will write. He believes it is the responsibility of the New York Fire Department to deal with the fires in the Twin Towers, while the Police Department should be preparing for what might happen next. Many ESU members will come out of the towers after receiving the order to go tactical, according to Keegan. [Keegan and Davis, 2006, pp. 101-102]
Order Is Given after an Officer Hears of the Pentagon Attack - However, according to author Anthea Appel, the order to go tactical is made by Sergeant Tom Sullivan, another ESU officer. Sullivan is currently at the corner of West and Vesey Streets along with Wasson, getting ready to take two teams into the WTC. At 9:56 a.m., after hearing over his radio about the attack on the Pentagon, which occurred at 9:37 a.m. (see 9:37 a.m. September 11, 2001), he exclaims, “Screw rescue!” He then pulls his men back and announces that all ESU teams will be “going in tactical,” according to Appel. “I want heavy vests, helmets, rifles, and machine guns,” he says. In response to his announcement, ESU officers start taking off their rescue gear and putting on combat gear. They take off their safety helmets and replace them with ballistic helmets. They take off their air tanks, unbuckle their Roco harnesses, and put on more body armor over their bulletproof vests. They also unlock their gun bins and take out shotguns, submachine guns, and assault rifles. Some officers grumble under their breath, annoyed at being held back. “They didn’t like wasting time fiddling around with equipment,” Appel will comment, “and this sudden switch interrupted their adrenaline momentum.” They will be in the middle of changing into their combat gear when the South Tower collapses (see 9:59 a.m. September 11, 2001). [Appel, 2009, pp. 112-113]
Order Is Wrong but Saves Lives - The order to go tactical will turn out to be mistaken as there are no attacks by armed terrorists on the first responders at the WTC. However, as a result of it being issued, numerous ESU members will be outside the Twin Towers instead of inside the buildings when the South Tower comes down and many of them will therefore avoid being killed in the collapse. While 14 ESU members will die in the WTC collapses, a far greater number will survive, Keegan will write, “because Wasson’s order pulled them out of the towers and saved their lives.” [Keegan and Davis, 2006, pp. 102] One ESU member, Detective Frank DeMasi, will conclude that Sullivan “definitely saved his life when he made that last-minute decision to switch from rescue to tactical mode,” according to Appel, since the delay while they changed into their combat gear “kept DeMasi and his teammates from walking into the South Tower before it collapsed.” [Appel, 2009, pp. 265-266]

Entity Tags: New York City Police Department, Ronald Wasson, Frank DeMasi, Tom Sullivan

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Two F-16s belonging to the 147th Fighter Wing.Two F-16s belonging to the 147th Fighter Wing. [Source: Gonda Moncada / Texas Military Forces]Four armed F-16 fighter jets belonging to the Texas Air National Guard are directed toward Air Force One in order to escort the president’s plane. [BBC, 9/1/2002; CBS News, 9/11/2002; Bombardier, 9/8/2006 pdf file; Rosenfeld and Gross, 2007, pp. 40]
SEADS Sends Fighters toward Air Force One - Air Force One has taken off from Sarasota, Florida (see 9:54 a.m. September 11, 2001), and the White House has requested a fighter escort for it (see 9:59 a.m. September 11, 2001). [St. Petersburg Times, 7/4/2004; 9/11 Commission, 7/24/2004, pp. 38] NORAD’s Southeast Air Defense Sector (SEADS) orders jets that belong to the 147th Fighter Wing of the Texas Air National Guard toward the president’s plane. [Code One Magazine, 4/2002; Filson, 2003, pp. 87; Rosenfeld and Gross, 2007, pp. 40] Major General Larry Arnold, the commanding general of NORAD’s Continental US Region, will later recall: “We were not told where Air Force One was going. We were told just to follow the president.” [Code One Magazine, 1/2002]
Ellington Field an 'Alert' Site - The 147th Fighter Wing is based at Ellington Field, a joint civil and military use airport about 15 miles south of Houston. [Houston Chronicle, 12/9/2003; GlobalSecurity (.org), 8/21/2005; GlobalSecurity (.org), 1/21/2006] Ellington Field is one of NORAD’s seven “alert” sites around the US, which all have a pair of armed fighters ready to take off immediately if called upon. [Airman, 12/1999; Air Force Magazine, 2/2002]
Pilots Not Told What Their Target Is - Two of the F-16s sent toward Air Force One are on the ground at Ellington Field and have been placed on “battle stations,” with the pilots sitting in the cockpits, when the scramble order is received. [Code One Magazine, 4/2002] The other two have been flying a training mission (see After 9:55 a.m. September 11, 2001), and are pulled off it to escort Air Force One. [American Defender, 12/2001 pdf file; Spencer, 2008, pp. 255] Among the four pilots are Shane Brotherton and Randy Roberts. Their new mission is so secret that their commander does not tell them where they are going. When they ask what their target is, the commander says, “You’ll know when you see it.” Brotherton will later recall, “I didn’t have any idea what we were going up [for] until that point.” [CBS News, 9/11/2002; Spencer, 2008, pp. 255]
Jets First to Reach Air Force One - At least two of the 147th Fighter Wing F-16s will be seen from Air Force One at around 11:30 a.m., although an official will tell reporters on board that fighters are escorting the plane about 15 minutes before that time (see (11:29 a.m.) September 11, 2001). They are the first fighters to reach Air Force One after it left Sarasota, according to most accounts. [USA Today, 9/11/2001; CBS News, 9/11/2002; Filson, 2003, pp. 87; St. Petersburg Times, 7/4/2004; Rosenfeld and Gross, 2007, pp. 40; Spencer, 2008, pp. 255] However, a few accounts will indicate the first jets to reach it belong to a unit of the Florida Air National Guard located at Jacksonville International Airport (see (10:00 a.m.) September 11, 2001). [US Department of Defense, 9/2001; Daily Telegraph, 12/16/2001] The 147th Fighter Wing F-16s will accompany Air Force One all the way to Washington, DC. [Filson, 2003, pp. 87-88; Galveston County Daily News, 7/9/2005]

Entity Tags: Larry Arnold, 147th Fighter Wing, Randy Roberts, Southeast Air Defense Sector, Shane Brotherton

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

James Nieckarz.James Nieckarz. [Source: Maryknoll Mission Archives]Police officers order members of the public to get away from the World Trade Center, telling them the Twin Towers are in danger of collapsing. Shanthy Nambiar, a reporter for BridgeNews in New York, is standing on Vesey Street, beneath Building 7 of the WTC. She hears someone shout, “You guys shouldn’t be in this area.” She will later recall, “Police officers ordered people to start fleeing the area, saying the towers were in danger of collapse.” She runs north one block and then sees the South Tower coming down (see 9:59 a.m. September 11, 2001). [Casey, 2001, pp. 156] Priest Father James Nieckarz is also standing outside Building 7 around this time. He will recall that a couple of police officers come along, shouting out to everyone on the street: “Everyone run to the north. The tower is shaking and may come down.” Nieckarz goes around Building 7 and then, as he is walking north, hears “a loud rumbling roar” behind him as the South Tower collapses. [Salon, 9/12/2001; United States Conference of Catholic Bishops, 9/2003, pp. 15] Why the police officers encountered by Nambiar and Nieckarz believe the Twin Towers are in danger of collapsing is unclear. Although a New York City Police Department (NYPD) helicopter has reported “large pieces” falling from the South Tower (see (9:49 a.m.) September 11, 2001), the 9/11 Commission Report will state, “Prior to 9:59, no NYPD helicopter pilot predicted that either tower would collapse.” [9/11 Commission, 7/24/2004, pp. 304]

Entity Tags: Shanthy Nambiar, James Nieckarz, New York City Police Department

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The South Tower of the World Trade Center collapses.The South Tower of the World Trade Center collapses. [Source: Associated Press]The South Tower of the World Trade Center tilts to the southeast and then collapses. It was hit by Flight 175 at 9:03 a.m., 56 minutes earlier (see 9:03 a.m. September 11, 2001). [Washington Post, 9/12/2001; New York Times, 9/12/2001; MSNBC, 9/22/2001; USA Today, 12/20/2001; Associated Press, 8/21/2002; ABC News, 9/11/2002; National Institute of Standards and Technology, 9/2005, pp. 44] The first sign of the collapse is visible on floor 82. [National Institute of Standards and Technology, 9/2005, pp. 87] The angle of the tilt will be disputed after 9/11 (see September-November 2005), as will the time it takes the towers to fall to the ground (see September 12, 2001-September 2005). [Scientific American, 10/9/2001; Eagar and Musso, 12/2001; PBS Nova, 5/2002; National Institute of Standards and Technology, 8/30/2006]

Entity Tags: World Trade Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Twenty minutes after the 9/11 attacks in New York (see 8:46 a.m. September 11, 2001 and 9:03 a.m. September 11, 2001) and Washington (see 9:37 a.m. September 11, 2001), a bomb truck is stationed in downtown Oklahoma City, in preparation for any potential bombing related to the 1995 Oklahoma City bombing (see 8:35 a.m. - 9:02 a.m. April 19, 1995). Additionally, an Oklahoma County Sheriff’s Department command post is activated where convicted bombing conspirator Terry Nichols (see September 5, 2001) is being held. [The Oklahoman, 4/2009]

Entity Tags: Terry Lynn Nichols

Timeline Tags: Complete 911 Timeline, US Domestic Terrorism

United Airlines official Sandy Rogers calls Ellen King at the FAA’s Command Center to discuss Flight 93. The timing of the call is not known specifically, although it appears to be after the Pentagon was hit and could not be long after Flight 93 is thought to have crashed, which is shortly after 10:00 a.m. (see (10:03 a.m.-10:10 a.m.) September 11, 2001 and (10:06 a.m.) September 11, 2001). Rogers tells King that Flight 93 has been hijacked, and King responds, “Oh God… thank you,” indicating she was previously unaware of the hijacking. However, the FAA had been aware of the situation since a few minutes after the hijacking took place (see (9:33 a.m.) September 11, 2001 and 9:34 a.m. September 11, 2001). Rogers also says: “It’s over Hagerstown now and you’re not aware of it. It’s heading toward Washington, DC, and we are under a threat of a hijacking on board and this flight is out of our control now heading toward Washington, DC.” Rogers states that United Airlines is “advising the military” about the plane and King also says that the FAA will do the same. [Federal Aviation Administration, 10/14/2003, pp. 37-39 pdf file] However, there are no other reports of Flight 93 ever being over Hagerstown, which is in Maryland. Flight 93 is said to crash in Shanksville, Pennsylvania, and is thought never to reach Maryland. There will be some—apparently mistaken—reports that the plane is still airborne after it is thought to have crashed (see (Between 10:10 a.m. and 10:15 a.m.) September 11, 2001 and 10:10 a.m.-10:11 a.m. September 11, 2001), and this may be another such report.

Entity Tags: Federal Aviation Administration, Ellen King, United Airlines, Sandy Rogers

Timeline Tags: Complete 911 Timeline

Paula Pluta, a resident of Stonycreek Township, Pennsylvania, sees Flight 93 crashing behind some trees about 1,500 yards from her home and then calls 9-1-1, becoming the first person to call the emergency services to report the crash. [Pittsburgh Tribune-Review, 9/12/2001; East Bay Times, 9/10/2005] Pluta is at her home, watching television, unaware of the terrorist attacks on the World Trade Center and at the Pentagon. Everything has been quiet and normal. Suddenly, though, her house starts to vibrate, and things in it start rattling and shaking. She hears a roar coming from the skies above her that gets louder and louder. “I heard this noise like a dive bomber; you know, one of those planes they use in war,” she will later recall. When she looks out the living room window, though, she sees nothing unusual outside. She then goes out onto the front porch. From there, she sees a “silver streak” plummeting toward the ground at an angle of about 45 degrees. “It looked like a silver bullet,” she will describe. [Los Angeles Times, 9/12/2001; McMillan, 2014, pp. 106; Friends of Flight 93 National Memorial, 3/17/2016] Flight 93 crashes into the ground at 10:03 a.m. (see (10:03 a.m.-10:10 a.m.) September 11, 2001 and (10:06 a.m.) September 11, 2001). [New York Times, 9/9/2011; National Park Service, 5/2013, pp. 13 pdf file] Pluta is unable to see the impact, since the plane disappears behind a line of trees before hitting the ground, but she feels the ground shaking when the plane crashes. “It hit so hard that it almost took my feet out from underneath me,” she will recall. [Los Angeles Times, 9/12/2001; McMillan, 2014, pp. 106; Friends of Flight 93 National Memorial, 3/17/2016] She also sees a huge fireball about 150 feet up in the air and a plume of smoke coming from behind the trees. [Chicago Tribune, 9/12/2001; National Park Service, 3/2017, pp. 15 pdf file] The explosion damages the outside of her home. Pluta notices that a garage door has buckled and a latched window has been sucked open. She immediately calls 9-1-1 to report the incident. “Oh my God!” she tells the operator. “There was an airplane crash here!” She is the first of about 20 local residents to report the crash of Flight 93 to the authorities. She will promptly head to the site where the crash occurred and be surprised at the lack of wreckage there (see (After 10:03 a.m.) September 11, 2001). [Pittsburgh Tribune-Review, 9/12/2001; McMillan, 2014, pp. 106-107; Friends of Flight 93 National Memorial, 3/17/2016]

Entity Tags: Paula Pluta

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

In response to the terrorist attacks in the United States, the Russian military cancels a major training exercise it has been holding, turning back its bomber aircraft and calling off planned missile testing. [Toronto Star, 12/9/2001; Defense Video and Imagery Distribution System, 9/8/2011] The Russian Air Force began the exercise—which was being conducted over the North Atlantic, Pacific, and Arctic Oceans—on September 10 (see September 10, 2001), and had planned for it to continue until September 14. NORAD has deployed fighter jets to Alaska and Northern Canada to monitor the exercise (see September 9, 2001).
Russians Cancel Exercise to Avoid Confusion - The Russians now call off their exercise, “to avoid misunderstandings, since US defenses were now on high alert in case of further possible terrorist attacks,” according to BBC correspondent Bridget Kendall. [BBC, 2001, pp. 161; North American Aerospace Defense Command, 9/9/2001; Washington Times, 9/11/2001] “The Russians knew NORAD would have its hands full,” the Toronto Star will report. Lieutenant Colonel William Glover, the commander of NORAD’s Air Warning Center, will say the Russians stop their exercise “because they understood the magnitude of what had happened to us in the United States. They didn’t want any questions; they didn’t want us worrying about what they would be doing or entering our Air Defense Identification Zone.”
Russia Tells US about Canceling Exercise - The Russians notify the US of their actions. Captain Michael Jellinek, the director of plans, requirements, and readiness at NORAD’s Cheyenne Mountain Operations Center in Colorado, will later recall: “They sent the message to the State Department clearly and unambiguously: ‘Don’t worry about our movements, we’re going to stay down for a while.’”
Russia's Actions Are 'Very Helpful' to US - It is unclear when exactly the Russians call off their exercise. According to the Toronto Star, they “immediately” cancel it “on seeing the attacks in New York and Washington.” Glover will say the Russians notify the US that they are stopping their exercise “after the United Flight 93 went into Shanksville” (see (10:03 a.m.-10:10 a.m.) September 11, 2001 and (10:06 a.m.) September 11, 2001). Jellinek will call the Russians’ actions in canceling their exercise “[v]ery, very useful. Very helpful.” Glover will comment, “[T]hat was amazing to me, personally, the fact that they stopped their exercise and… that they told us that they were going to stop the exercise.” [Toronto Star, 12/9/2001; Defense Video and Imagery Distribution System, 9/8/2011] Russian President Vladimir Putin will contact the White House and inform National Security Adviser Condoleezza Rice that the Russians are voluntarily canceling their exercise (see Between 10:32 a.m. and 11:45 a.m. September 11, 2001). [Washington Post, 1/27/2002]

Entity Tags: Michael H. Jellinek, Russian Air Force, North American Aerospace Defense Command, US Department of State, William Glover

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The military liaison at the FAA’s Cleveland Center calls NORAD’s Northeast Air Defense Sector (NEADS) and alerts it to the hijacked Flight 93. According to the 9/11 Commission, this is the first notification NEADS receives about Flight 93, but it comes too late, since the plane has already crashed (see (10:06 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 30; 9/11 Commission, 8/26/2004, pp. 46]
'Bomb on Board' Flight 93 - At 10:05 a.m., the military liaison at the Cleveland Center, who is unaware that Flight 93 has just crashed, calls NEADS to inform it that Flight 93 is heading toward Washington, DC. Even though communicating with NEADS is not one of his responsibilities, he wants to make sure it is in the loop. [Spencer, 2008, pp. 224] At NEADS, the call is answered by Tech Sergeant Shelley Watson. Shortly into the call, at 10:07, the military liaison tells her: “We got a United 93 out here. Are you aware of that?” He continues, “That has a bomb on board.” Watson asks: “A bomb on board? And this is confirmed? You have a mode three [beacon code], sir?” The military liaison replies, “No, we lost his transponder” (see (9:40 a.m.) September 11, 2001). The news about Flight 93 is shouted out to Major Kevin Nasypany, the NEADS mission crew commander. Nasypany responds: “Gimme the call sign. Gimme the whole nine yards.… Let’s get some info, real quick. They got a bomb?”
Liaison Wants Fighters Sent toward Flight 93 - The military liaison continues, asking Watson if NEADS scrambled fighter jets in response to Delta 1989, an aircraft that was mistakenly reported as having been hijacked (see (9:28 a.m.-9:33 a.m.) September 11, 2001 and 9:39 a.m. September 11, 2001). Watson replies: “We did. Out of Selfridge and Toledo” (see (9:55 a.m.) September 11, 2001 and 10:01 a.m. September 11, 2001), and says these jets are airborne. When the military liaison asks if the fighters can be directed to where Flight 93 is, Watson asks him if the Cleveland Center has latitude and longitude coordinates for this aircraft. The military liaison replies that he has not got this information available right now. All he knows is that Flight 93 has “got a confirmed bomb on board… and right now, his last known position was in the Westmoreland area.… Which is… in the Pittsburgh, Pennsylvania, area.” [North American Aerospace Defense Command, 9/11/2001; Vanity Fair, 8/1/2006]
NEADS Searches on Radar - The news of a bomb on board Flight 93 spreads quickly at NEADS, and personnel there search for the aircraft’s primary return on their radar screens. But because the plane has already crashed, they will be unable to locate it. NEADS will only learn that Flight 93 has crashed at 10:15 a.m., during a call with the FAA’s Washington Center (see 10:15 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 30-31]
FAA Failed to Notify Military Earlier - The Cleveland Center’s notification to NEADS about Flight 93 comes 39 minutes after the plane was hijacked (see (9:28 a.m.) September 11, 2001) and 33 minutes after FAA headquarters was alerted to the hijacking (see 9:34 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 11, 28] At the time NEADS is alerted to Flight 93, NORAD is similarly uninformed about this aircraft, according to the 9/11 Commission. The Commission will state, “At 10:07, its representative on the air threat conference call stated that NORAD had ‘no indication of a hijack heading to DC at this time.’” According to the Commission, the National Military Command Center (NMCC) at the Pentagon learned about the Flight 93 hijacking slightly earlier on, at 10:03 a.m. (see 10:03 a.m. September 11, 2001). However, the NMCC was notified by the White House, not the FAA. [9/11 Commission, 7/24/2004, pp. 42] A former senior FAA executive, speaking on condition of anonymity, will later try to explain why it takes the FAA so long to alert NEADS to Flight 93. He will say, “Our whole procedures prior to 9/11 were that you turned everything [regarding a hijacking] over to the FBI.” [Vanity Fair, 8/1/2006] Yet military instructions contradict this, stating, “In the event of a hijacking, the NMCC will be notified by the most expeditious means by the FAA.” [US Department of Defense, 7/31/1997 pdf file; US Department of Defense, 6/1/2001 pdf file]
NORAD Commanders Claim Earlier Awareness of Flight 93 - Two senior NORAD officials will contradict the 9/11 Commission’s conclusion, and claim they were aware of Flight 93 well before it crashed (see Shortly Before 9:36 a.m. September 11, 2001 and (9:36 a.m.-10:06 a.m.) September 11, 2001). [Filson, 2003, pp. 68, 71-73] Colonel Robert Marr, the NEADS battle commander, will tell the Commission that, while the flight was still airborne, “his focus was on UAL 93, which was circling over Chicago,” and he “distinctly remembers watching the flight UAL 93 come west, and turn over Cleveland.” [9/11 Commission, 10/27/2003 pdf file; 9/11 Commission, 1/23/2004 pdf file] Major General Larry Arnold, the commander of the Continental US NORAD Region, will recall, “[W]e watched the [Flight] 93 track as it meandered around the Ohio-Pennsylvania area and started to turn south toward DC.” [Filson, 2003, pp. 71]

Entity Tags: Cleveland Air Route Traffic Control Center, Kevin Nasypany, North American Aerospace Defense Command, Northeast Air Defense Sector, Shelley Watson

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Flight 93 crashed in the Pennsylvania countryside. Resue vehicles arrive in the distance.Flight 93 crashed in the Pennsylvania countryside. Resue vehicles arrive in the distance. [Source: Keith Srakocic/ Associated Press]Flight 93 crashes into an empty field just north of the Somerset County Airport, about 80 miles southeast of Pittsburgh, 124 miles or 15 minutes from Washington, D.C. Presumably, hijackers Ziad Jarrah, Ahmed Alhaznawi, Ahmed Alnami, Saeed Alghamdi, and all the plane’s passengers are killed instantly. [CNN, 9/12/2001; North American Aerospace Defense Command, 9/18/2001; Guardian, 10/17/2001; Pittsburgh Post-Gazette, 10/28/2001; USA Today, 8/12/2002; Associated Press, 8/21/2002; MSNBC, 9/3/2002] The point of impact is a reclaimed coal mine, known locally as the Diamond T Mine, that was reportedly abandoned in 1996. [Pittsburgh Tribune-Review, 9/12/2001; St. Petersburg Times, 9/12/2001; Pittsburgh Tribune-Review, 9/11/2002] Being “reclaimed” means the earth had been excavated down to the coal seam, the coal removed, and then the earth replaced and planted over. [Kashurba, 2002, pp. 121] A US Army authorized seismic study times the crash at five seconds after 10:06 a.m. [Kim and Baum, 2002 pdf file; San Francisco Chronicle, 12/9/2002] As mentioned previously, the timing of this crash is disputed and it may well occur at 10:03 a.m., 10:07 a.m., or 10:10 a.m.

Entity Tags: San Francisco Chronicle, Ziad Jarrah, Ahmed Alhaznawi, Saeed Alghamdi, NBC, Ahmed Alnami

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Counterterrorism “tsar” Richard Clarke is told by White House Situation Room Deputy Director Ralph Seigler, “Secret Service reports a hostile aircraft ten minutes out.” Two minutes later, he is given an update: “Hostile aircraft eight minutes out.” In actual fact, when Flight 93 crashed at 10:06 a.m., it was still about 15 minutes away from Washington. Clarke is also told that there are 3,900 aircraft still in the air over the continental US (which is roughly accurate); four of those aircraft are believed to be piloted by terrorists (which is inaccurate by this time). Joint Chiefs of Staff Vice Chairman Richard Myers then reports: “We have three F-16s from Langley over the Pentagon. Andrews is launching fighters from the DC Air National Guard. We have fighters aloft from the Michigan Air National Guard, moving east toward a potential hostile over Pennsylvania. Six fighters from Tyndall and Ellington are en route to rendezvous with Air Force One over Florida. They will escort it to Barksdale.” [North American Aerospace Defense Command, 9/18/2001; Clarke, 2004, pp. 8-9] However, fighters do not meet up with Air Force One until about an hour later (see (11:29 a.m.) September 11, 2001). Franklin Miller, a senior national security official who is working alongside Clarke on 9/11, and another official who is also in the Situation Room, will later fail to recall hearing any warning that a plane could be only minutes away. [New York Times, 3/30/2004] The time of this incident is unstated, but the Michigan fighters are not diverted until after 10:06 a.m. (see (After 10:06 a.m.) September 11, 2001). If it takes place after 10:06 a.m., this would parallel similar warnings about Flight 93 after it has already crashed provided to Vice President Dick Cheney elsewhere in the White House (see (Between 10:10 a.m. and 10:15 a.m.) September 11, 2001).

Entity Tags: Richard B. Myers, Franklin Miller, Richard A. Clarke, US Secret Service, Ralph Seigler

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Andi Ball.Andi Ball. [Source: White House]Laura Bush, the president’s wife, and her entourage are driven from Capitol Hill to the Secret Service headquarters in Washington, DC, for their own security, but their journey is slowed by the heavy traffic. [Woodward, 2002, pp. 17; National Journal, 8/31/2002; Kessler, 2006, pp. 136; Bush, 2010, pp. 200-201] Bush has been at the Russell Senate Office Building in Washington, where she was originally scheduled to testify before a Senate committee. [CNN, 9/12/2001; Woodward, 2002, pp. 16-17] Her Secret Service agents have said they are going to take the first lady and her staff to a secure location. [Kessler, 2006, pp. 136] After the Secret Service emergency response team arrived for her, Bush was escorted out of the Russell Senate Office Building and to her limousine (see (Shortly After 10:00 a.m.) September 11, 2001). Bush and those accompanying her leave Capitol Hill at 10:10 a.m., according to Noelia Rodriguez, the first lady’s press secretary.
Agents with Guns Drawn Protect Motorcade - Secret Service agents protect Bush’s motorcade with their guns as it heads to the secure location. Ashleigh Adams, the first lady’s deputy press secretary, will later recall, “It felt like we were in a war, because the Secret Service was driving next to the motorcade and they were hanging out of the windows with their machine guns out.” She will add that she has “been around the agents” before, but has “never seen them with their guns.”
Motorcade Delayed by Traffic - However, the motorcade is slowed by the heavy traffic. Bush will describe, “Outside our convoy windows, the city streets were clogged with people evacuating their workplaces and trying to reach their own homes.” Rodriguez will say, “In the car, we seemed to be going in slow motion.” [National Journal, 8/31/2002; Bush, 2010, pp. 200] “The traffic was so bad that everything was stopped,” Andi Ball, Bush’s chief of staff, will recall. One of the Secret Service agents escorting Bush and her staff will later say a car sideswiped them during the journey.
Secure Location Is Secret Service Headquarters - The “secure location” that Bush and her staff are being taken to turns out to be the Secret Service headquarters. [Kessler, 2006, pp. 136] The Secret Service headquarters, according to journalist and author Ronald Kessler, is “an anonymous nine-story tan brick building on H Street at Ninth Street NW in Washington.” [Kessler, 2009, pp. 23] It is located a few blocks from the White House. After the Oklahoma City bombing in 1995 (see 8:35 a.m. - 9:02 a.m. April 19, 1995) it was reinforced to survive a large-scale blast. Bush and her entourage arrive there through an underground entrance. [Washington Post, 8/23/2009; Bush, 2010, pp. 200-201]
Journey Reportedly Takes 45 Minutes - The exact time they arrive at is unclear. According to Washington Post reporter Bob Woodward, “In the traffic jam from the Capitol, it took 45 minutes to get [Bush] to Secret Service headquarters.” This would mean the first lady arrives there at around 10:55 a.m. [Woodward, 2002, pp. 17] However, Bush will write that she watches the North Tower of the World Trade Center collapsing “live in front of my eyes,” on a screen at the headquarters. [Bush, 2010, pp. 201] If this is correct, she must arrive at the headquarters sometime before 10:28 a.m., when the North Tower comes down (see 10:28 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 311] White House spokespeople will refuse to disclose where the first lady has been taken to, only saying she is at a “secure location.” [Associated Press, 9/11/2001; CNN, 9/12/2001; CNN, 9/11/2002]

Entity Tags: Andrea Ball, Laura Bush, Ashleigh Adams, Noelia Rodriguez, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Michael Irwin.Michael Irwin. [Source: Publicity photo]Lieutenant Colonel Thomas Gould, a military aide who is accompanying President Bush on his visit to Florida, makes a call requesting a fighter escort and other assets to support Air Force One as it flies away from Sarasota. Gould, who has tactical control of all the military assets that support the president, including presidential aircraft, was with Bush on Air Force One when the plane took off from Sarasota-Bradenton International Airport (see 9:54 a.m. September 11, 2001). He has talked with Colonel Mark Tillman, Air Force One’s pilot, about the plane’s ability to evade other aircraft. “At this point we don’t know the scope of this attack and what’s in front of us,” Gould will later recall. Gould will say that because he “thought there was a threat,” he makes a phone call and asks for three things: fighter jets to escort Air Force One, a refueling plane, and an AWACS (Airborne Warning and Control System plane) to provide the ability to “see” around the president’s plane.
Request Relayed over Conference Call - Gould will say, in 2011, that he calls the Pentagon to make this request. [Lompoc Record, 9/11/2011; Santa Barbara News-Press, 9/11/2011] However, other evidence indicates that he contacts the Presidential Emergency Operations Center (PEOC) below the White House with the request, and the request is then passed on to the Pentagon over the air threat conference call. A transcript of the air threat conference call shows that at 10:14 a.m., Colonel Michael Irwin, the director of operations for the White House Military Office, who is in the PEOC, says he has “just talked to [the] mil aide” on Air Force One, and then adds: “We’d like AWACS over Louisiana. We’d like fighter escort.” [US Department of Defense, 9/11/2001 pdf file]
Fighters and AWACS Later Accompany Air Force One - An AWACS on a training mission off the coast of Florida is directed toward Air Force One and will accompany it all the way to Washington, DC (see Before 9:55 a.m. September 11, 2001). [Code One Magazine, 1/2002] Fighters will also arrive to escort the president’s plane. However, it will be over an hour before they reach it (see (11:29 a.m.) September 11, 2001). [USA Today, 9/11/2001] It is unclear if and when a refueling plane reaches Air Force One.

Entity Tags: US Department of Defense, Michael Irwin, Thomas Gould, Mark Tillman

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Logo of the 1st Fighter Wing.Logo of the 1st Fighter Wing. [Source: US Air Force]The 1st Fighter Wing at Langley Air Force Base, Virginia, notifies NORAD’s Northeast Air Defense Sector (NEADS) that it is unable to provide fighter jets to escort the president’s plane, Air Force One, because a lieutenant general at the Air Combat Command (ACC) has instructed the wing to stand by. [Spencer, 2008, pp. 239-240] The White House has requested a fighter escort for Air Force One (see 9:59 a.m. September 11, 2001), and officers at the headquarters of the Continental US NORAD Region in Florida have been calling around to find any available jets that might be able to provide that escort, irrespective of what branch of the military they belong to. [9/11 Commission, 7/24/2004, pp. 38; Spencer, 2008, pp. 239]
Wing Told to Stand By - As a result, a colonel from the 1st Fighter Wing now calls NEADS. He says that although his unit would love to help, the lieutenant general at ACC has told it to stand by, as, technically, the wing belongs to ACC, not NORAD. Author Lynn Spencer will comment, “In times of war, commanders can waive a significant amount of the military bureaucracy and make such decisions.” However, “they are assuming an enormous personal responsibility if they do so and something terribly wrong happens.” Personnel at NEADS are thus “reminded of the military bureaucracy governing orders and authorizations.” [Spencer, 2008, pp. 239-240]
Wing's F-15s Take Off Following Attacks - F-15s from the 1st Fighter Wing will take off later on—“within two hours” of the terrorist attacks, according to one account—to provide “protection for the National Command Authority and the rest of the nation’s civilian and military leadership,” and to patrol the skies of the East Coast. [Air Force Association, 10/2/2002; Langley Air Force Base, 1/2005; 1st Fighter Association, 3/14/2006] Eventually, fighters from Ellington Field in Texas and elsewhere will escort Air Force One (see (11:29 a.m.) September 11, 2001). [Code One Magazine, 1/2002; Filson, 2003, pp. 87]
ACC Is Air Force's Combat Arm - The ACC, which is headquartered at Langley Air Force Base, is the main combat arm of the US Air Force, and is responsible for supplying forces to regional military commanders around the world. [Virginian-Pilot, 9/20/2001; US Air Force, 2/26/2010] The 1st Fighter Wing is the “host unit” at Langley, and, as such, operates and maintains one of the largest fighter bases in the ACC. It includes three fighter squadrons, which fly the F-15 Eagle fighter jet. [Virginian-Pilot, 9/20/2001; Langley Air Force Base, 11/2003; Air Force Print News, 11/9/2006]

Entity Tags: Northeast Air Defense Sector, Air Combat Command, 1st Fighter Wing

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

F-16 Fighting Falcon aircraft at the 180th Fighter Wing.F-16 Fighting Falcon aircraft at the 180th Fighter Wing. [Source: Jodi Joice / US Air Force]Two F-16 fighter jets take off from a military unit in Toledo, Ohio, in response to the morning’s attacks, but accounts will conflict over what their mission is and who the pilots are. [Toledo Blade, 12/9/2001; Filson, 2003, pp. 71; WTOL, 9/11/2006] The 180th Fighter Wing of the Ohio Air National Guard is based at Toledo Express Airport. Although the unit is not one of NORAD’s seven alert facilities around the US, it has recently received a call from NORAD’s Northeast Air Defense Sector (NEADS), requesting that it launch two of its fighters (see 10:01 a.m. September 11, 2001). [Airman, 12/1999; Toledo Blade, 12/9/2001; WTOL, 9/11/2006; Spencer, 2008, pp. 178-179] The 180th Maintenance Squadron, which is responsible for maintaining the unit’s aircraft and equipment, was also contacted, and has loaded the F-16s’ guns with 500 rounds of 20-caliber ammunition. [180th Fighter Wing, 9/19/2001; WTOL, 9/11/2006]
Jets Head East - The two F-16s, which were being set up for training missions, now take off and head east. [Toledo Blade, 12/9/2001] According to author Lynn Spencer, they are piloted by Scott Reed and Ed Rinke. [Spencer, 2008, pp. 179] However, a local television station will report that the pilots are Scott Reed and Keith Newell. [WTOL, 9/11/2006]
Mission Unclear - It is unclear what role the two jets play in defending the nation. Toledo Air National Guard officials will later refuse to talk about this morning’s events, even in the general terms permitted by the military. [Toledo Blade, 12/9/2001] According to Spencer, NEADS wanted the 180th FW jets to respond to Delta Air Lines Flight 1989, which is incorrectly thought to have been hijacked and will land in Cleveland at around 10:18 (see (10:18 a.m.) September 11, 2001). The 9/11 Commission will similarly say the Toledo jets are ordered to intercept Delta 1989. [Federal Aviation Administration, 9/16/2001; 9/11 Commission, 7/24/2004, pp. 27-28; Spencer, 2008, pp. 177-178] But Larry Arnold, the commander of the Continental United States NORAD Region, will say the 180th FW was contacted “because we thought [Flight] 93 or Delta Flight 1989 might be headed toward Chicago.” [Filson, 2003, pp. 71] NEADS battle commander Colonel Robert Marr will say the two F-16s “never had a track close enough that they were directed to engage. [But] if a valid direction had come from the appropriate level to engage a target, or shoot down a target at some time, they could have done that.”
Response Is 'Very Quick' - Marr will describe the 180th FW’s response to NEADS’s request for assistance as “very, very, very quick.” [Toledo Blade, 12/9/2001] However, the fourth hijacked aircraft, Flight 93, has already crashed by the time the two jets take off (see (10:06 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 30]

Entity Tags: Ed Rinke, Keith Newell, 180th Fighter Wing, Robert Marr, Scott Reed, Larry Arnold

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

President Bush’s travels on 9/11.President Bush’s travels on 9/11. [Source: Yvonne Vermillion / MagicGrapix.com]Air Force One begins heading for Barksdale Air Force Base in Louisiana after the base is identified as a suitable interim destination for the president’s plane. [9/11 Commission, 7/24/2004, pp. 325] Washington, DC, was the plane’s original destination. [White House, 8/29/2002; Lompoc Record, 9/11/2011] But after taking off from Sarasota-Bradenton International Airport in Florida without a fixed destination (see 9:54 a.m. September 11, 2001), Air Force One changed course at around 10:10 a.m. and headed west (see (10:10 a.m.) September 11, 2001). This was because it had been determined that Washington was too unsafe for President Bush to return there (see (9:55 a.m.-10:04 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 39, 325] At that time, the plane’s new destination was undecided.
Military Base Sought for President to Make a Statement - Andrew Card, Bush’s chief of staff, who is with the president on Air Force One, will later recall, “And so we started looking at potential Air Force bases or Navy bases where we could land the plane.” [White House, 8/16/2002] Mark Rosenker, the director of the White House Military Office, will recall that Card comes up to him in the communications area of the plane and says, “We need to find a facility, a base that we can get to in a relatively short period of time so that the president can make a statement.” [White House, 8/29/2002]
Secret Service Told of Bush's Desire to Land - Card will recall: “I had a goal of landing the plane within an hour and a half. It was somewhat arbitrary, but I wanted to get the president down.” [White House, 8/16/2002] Card similarly tells Edward Marinzel, the head of the president’s Secret Service detail, that Bush wants to land so he can make a statement to the press. It is also noted “that the stop would provide an opportunity for the airplane to be refueled and those on board to effect necessary communication,” Marinzel will say. [United States Secret Service, 2001]
Offutt Air Base Rejected as Destination - Lieutenant Colonel Thomas Gould, Bush’s military aide, quickly researches the possibilities. [9/11 Commission, 7/24/2004, pp. 325] The first plan that is considered, according to Rosenker, is to fly all the way out to Offutt Air Force Base in Nebraska, but this idea is dismissed because it would take too long to get there, and it is “very important to the president to address the nation and make sure that the people could see that he was safe and in total control of the situation.” [White House, 8/29/2002] (Air Force One will in fact head to Offutt later in the day, landing there at 2:50 p.m. (see 2:50 p.m. September 11, 2001).)
Barksdale Makes 'the Greatest Sense' - Instead, at around 10:20 a.m., Gould identifies Barksdale Air Force Base as “an appropriate interim destination,” according to the 9/11 Commission Report. [9/11 Commission, 7/24/2004, pp. 325-326] Rosenker will recall: “Barksdale made the greatest sense to us. It was a highly secure Air Force base, had B-52s there; they had the capability to do what was necessary to secure Air Force One and to make sure that the president was safe, and make sure that we could provide the appropriate communications facility so the president could make his statement.” [White House, 8/29/2002]
Bush Agrees with Decision to Head to Barksdale - The final decision to head to Barksdale Air Base is made by Card, “after talking to the military and the Secret Service,” according to White House press secretary Ari Fleischer. [Fleischer, 2005, pp. 142] Bush agrees with the decision and Barksdale becomes his plane’s new destination. [Bush, 2010, pp. 130; Rove, 2010, pp. 255] Air Force One will land at Barksdale Air Force Base at around 11:45 a.m. (see 11:45 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 325]

Entity Tags: Ari Fleischer, Edward Marinzel, Andrew Card, Mark Rosenker, Thomas Gould, George W. Bush

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Personnel at NORAD’s Northeast Air Defense Sector (NEADS) in Rome, New York, learn that Air Force One is airborne, around half an hour after it took off from Florida, and are told the plane is heading toward Washington, DC. [North American Aerospace Defense Command, 9/11/2001; North American Aerospace Defense Command, 9/11/2001; 9/11 Commission, 7/24/2004, pp. 325]
NEADS Learns President's Plane Is Airborne - Major Kevin Nasypany, the mission crew commander at NEADS, is briefed by a colleague that “Air Force One is airborne out of Florida, heading to Washington.” This is apparently the first time NEADS knows that the president’s plane is in the air. [North American Aerospace Defense Command, 9/11/2001; North American Aerospace Defense Command, 9/11/2001] But Air Force One took off from Sarasota-Bradenton International Airport in Florida about half an hour ago (see 9:54 a.m. September 11, 2001). [Washington Post, 1/27/2002; 9/11 Commission, 7/24/2004, pp. 325] And while some later accounts will state that the plane is indeed heading north, toward Washington, at this time (see (10:45 a.m.) September 11, 2001), according to other accounts, including the 9/11 Commission Report, it has turned west (see (10:10 a.m.) September 11, 2001) and is now flying toward Barksdale Air Force Base in Louisiana (see (10:20 a.m.) September 11, 2001). [USA Today, 9/11/2001; Sammon, 2002, pp. 108; Washington Post, 1/27/2002; 9/11 Commission, 7/24/2004, pp. 325]
Commander Told Fighters Will Escort Air Force One - Nasypany’s colleague continues: “We’ve got those four F-15s coming out of Langley. They’re done rolling.” [North American Aerospace Defense Command, 9/11/2001] He is presumably referring to F-15 fighter jets belonging to the 1st Fighter Wing at Langley Air Force Base in Virginia. [Langley Air Force Base, 11/2003; Airman, 9/2005] He says, “Two of [the F-15s] will be diverted to escort [Air Force One] at the appropriate time.” Nasypany says, “We need a plane out of the Air Force One.” He then asks his colleague, “Is he airborne now?” The colleague says yes.
Commander Told SEADS Is Providing Fighter Escort - Nasypany then says, “We’ve identified [Air Force One] as a special one.” His colleague replies: “We haven’t got him. Southeast does,” meaning NORAD’s Southeast Air Defense Sector (SEADS) at Tyndall Air Force Base, Florida. Referring to SEADS, Nasypany asks, “So they’ll have fighters on him?” His colleague says yes. [North American Aerospace Defense Command, 9/11/2001] However, fighters will only be noticed escorting Air Force One by those on the plane more than an hour later (see (11:29 a.m.) September 11, 2001). [USA Today, 9/11/2001]
Commander Passes on News about Air Force One - Nasypany then passes on the information about Air Force One to another colleague. He tells them: “Air Force One is airborne out of Florida, going to Washington. There should be F-15s on them by the time they hit our AOR [area of responsibility].” Nasypany restates that the president’s plane is “going to Washington. This is what I was just passed.” He says, “SEADS should be putting fighters on it,” but adds that “we’ll have to take over [in providing a fighter escort for Air Force One] once they hit our AOR.” [North American Aerospace Defense Command, 9/11/2001]

Entity Tags: Kevin Nasypany, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

United Airlines contacts American Airlines and notifies it of the crash of Flight 93. [9/11 Commission, 8/26/2004, pp. 47] Flight 93 crashed in Pennsylvania shortly after 10:00 a.m. (see (10:06 a.m.) September 11, 2001). United Airlines received confirmation of this by 10:15 (see (10:07 a.m.-10:15 a.m.) September 11, 2001).

Entity Tags: United Airlines, American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Damage to the southwest corner of WTC 7.Damage to the southwest corner of WTC 7. [Source: Arquelio Galarza]World Trade Center Building 7 (WTC 7) suffers some damage, caused by debris from the collapse of the north WTC tower, according to later official reports. [Federal Emergency Management Agency, 5/1/2002, pp. 5-16; National Institute of Standards and Technology, 11/2008, pp. 16]
WTC 7 Undamaged by South Tower Collapse - WTC 7 is a 47-story office building located 370 feet north of the North Tower (WTC 1). In the final report of its investigation into WTC 7’s collapse, published in November 2008 (see November 20, 2008), the National Institute of Standards and Technology (NIST) will state that although a few windows on the lower floors of WTC 7’s south face were broken when the South Tower (WTC 2) collapsed at 9:59 a.m. (see 9:59 a.m. September 11, 2001), “None of the large pieces of debris from WTC 2 hit WTC 7, because of the large distance between the two buildings,” and there is “no evidence of structural damage to WTC 7” as a result of the South Tower’s collapse.
Debris Reportedly Damages Exterior Columns - However, when the North Tower collapses (see 10:28 a.m. September 11, 2001), some fragments of debris are “forcibly ejected” from it, and travel “distances up to hundreds of meters.” According to NIST, pieces of this debris “hit WTC 7, severing six columns on floors 7 through 17 on the south face and one column on the west face near the southwest corner.” NIST will add that the debris also causes “structural damage between floor 44 and the roof,” and breaks a large number of windows on WTC 7’s south face.
Building Core Undamaged - However, NIST will state, based on “photographic evidence, witness accounts, and engineering judgment, it is likely that the structural damage (steel and floor slabs) did not penetrate beyond the perimeter of the building core. At the southwest corner, the structural damage extended only about one-third of the distance from the exterior wall to the building core.” NIST will comment, “Compared to the airplane impact damage to the WTC towers, there was relatively little damage to the interior of WTC 7.” There is also “no superficial or structural damage” to WTC 7’s north and east faces. And the sprayed fire resistive material that has been applied to the building’s steel columns, girders, and beams is only damaged in the “immediate vicinity of the WTC 1 debris impact.” NIST will admit, however, that there are “uncertainties” in its accounting of the events leading up to the collapse of WTC 7, because “the remains of all the WTC buildings were disposed of before Congressional action and funding was available for [its] investigation [of the WTC collapses] to begin” (see Shortly After September 11, 2001 and September 12-October 2001). [National Institute of Standards and Technology, 8/21/2008; National Institute of Standards and Technology, 11/2008, pp. 15-16]
FEMA Describes WTC 7 Damage - According to an earlier report on the collapse of WTC 7, published by the Federal Emergency Management Agency (FEMA) in May 2002 (see May 1, 2002), at that time, the “extent and severity of the resulting damage to WTC 7” when the North Tower collapses “are currently unknown.” But based on “photographic evidence and eyewitness accounts,” it is “assumed that the south side of the building was damaged to some degree.” FEMA’s report will state: “It does not appear that the collapse of WTC 1 affected the roof, or the east, west, and north elevations of WTC 7 in any significant way. However, there was damage to the southwest corner of WTC 7 at approximately floors 8 to 20, 24, 25, and 39 to 46.” The report will add: “According to firefighters’ eyewitness accounts from outside of the building, approximately floors 8-18 were damaged to some degree. Other eyewitness accounts relate that there was additional damage to the south elevation.” [Federal Emergency Management Agency, 5/1/2002, pp. 5-16, 5-20]
Structural Damage Not Responsible for Collapse - WTC 7 will collapse at 5:20 p.m. this afternoon (see (5:20 p.m.) September 11, 2001). [National Institute of Standards and Technology, 8/21/2008] However, NIST will conclude that the structural damage the building suffers plays no role in causing it to come down. NIST will state, “Other than initiating the fires in WTC 7, the damage from the debris from WTC 1 had little effect on initiating the collapse of WTC 7.” [National Institute of Standards and Technology, 11/2008, pp. xxxvii] WTC 7 suffers fires on some floors, which are reportedly initiated by debris from the collapse of the North Tower (see (10:28 a.m.-5:20 p.m.) September 11, 2001). According to NIST, it is these fires, “rather than the structural damage that resulted from the impacts” of debris, which “initiated the building’s collapse.” [National Institute of Standards and Technology, 8/21/2008]

Entity Tags: World Trade Center, National Institute of Standards and Technology, Federal Emergency Management Agency

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

FBI agents in New York quickly set up a temporary field office in an FBI parking garage, where they will be based for the next few weeks, after the attacks on the World Trade Center rendered their original office unusable. The New York office is the FBI’s largest field office, comprising some 1,100 special agents. It is located at 26 Federal Plaza, just a few blocks away from the WTC site. However, the collapses of the Twin Towers (see 9:59 a.m. September 11, 2001 and 10:28 a.m. September 11, 2001) disabled its telephone service, thereby rendering it useless. Officials are also concerned that 26 Federal Plaza might be the target of another terrorist attack.
New Facility Is Set Up in 24 Hours - Therefore, “Almost immediately” after the Twin Towers came down, according to the New York Times, the FBI starts relocating to a garage in Manhattan. The block-long, multilevel garage at 26th Street and the West Side Highway is usually used by the FBI to store and repair its fleet of vehicles. But within 24 hours of the attacks on the WTC, a temporary field office is up and running there. The facility is equipped with about 100 laptop computers. Three hundred phone lines are installed, with phones hooked up to a satellite truck positioned outside the garage.
Investigation Is Coordinated from the Temporary Facility - Officials from over two dozen federal, state, and local agencies are then based at the makeshift facility. Barry Mawn, director of the FBI’s New York office, and key federal prosecutors, including Mary Jo White, US Attorney for the Southern District of New York, coordinate the work of almost 2,000 investigators from there. The garage will serve as the command center for the first four weeks of the FBI’s investigation of the terrorist attacks. [New York Times, 9/24/2001; Washington Post, 10/20/2001; Kessler, 2002, pp. 5, 424; Journal of Public Inquiry, 3/2002 pdf file] It will be “New York’s nerve center for information about the attacks,” according to the Associated Press. [Associated Press, 9/27/2001] Agents will move back to their original field office at 26 Federal Plaza early in October. [Washington Post, 10/20/2001]

Entity Tags: FBI New York Field Office, Barry Mawn, Federal Bureau of Investigation, Mary Jo White

Timeline Tags: Complete 911 Timeline

Brigadier General David Wherley, the commander of the District of Columbia Air National Guard (DCANG) at Andrews Air Force Base, near Washington, wants his fighter jets to intercept a suspicious aircraft coming down the Potomac River toward the capital, which is apparently thought to be Flight 93, although that plane has already crashed (see (10:06 a.m.) September 11, 2001). [Washington Post, 4/8/2002; Filson, 2003, pp. 79-81; 9/11 Commission, 8/28/2003]
Numerous Suspicious Aircraft - According to the Washington Post, the DCANG has learned there are “about a half-dozen suspicious aircraft in the air across the country, among them hijacked United Airlines Flight 93, on a path toward Washington.” Wherley will add: “Nobody knew it had crashed. We just knew there was an airplane out there that could be coming to Washington. We knew the threat was real.”
Fighters Launched due to False Report - The first three DCANG fighters to take off in response to the attacks are ordered to go after this alleged inbound aircraft. [Washington Post, 4/8/2002] Lieutenant Colonel Phil Thompson, the chief of safety for the DC Air National Guard, will later recall: “We had something coming down the Potomac at low altitude. Brigadier General Wherley is standing here, and we’ve got the tower with the Secret Service agent, and they want us to launch anything we’ve got. And the general said, ‘Do it.’” [Filson, 2003, pp. 81] DCANG pilot Billy Hutchison, who takes off at 10:38 a.m. (see (10:38 a.m.) September 11, 2001), will describe, “There was an aircraft coming down the Potomac that they needed me in the air for” that had to “be prevented from reaching the DC area.” He is told this aircraft is “coming from Pennsylvania.” [9/11 Commission, 2/27/2004] And pilot Marc Sasseville, who, along with Heather Penney Garcia, takes off at 10:42 a.m. (see 10:42 a.m. September 11, 2001), later says: “We all realized we were looking for an airliner—a big airplane. That was Flight 93; the track looked like it was headed toward DC at that time.” [Aviation Week and Space Technology, 9/9/2002; Vogel, 2007, pp. 446]
Incorrect Report Comes from Secret Service - According to Major David McNulty, the senior intelligence officer of the DCANG, his understanding is that “the information about the plane coming down the river” came from the Secret Service’s White House Joint Operations Center. [9/11 Commission, 3/11/2004 pdf file] FAA personnel are also receiving similar information from the Secret Service. At 10:32, an FAA employee tells John White, a manager at the FAA’s Herndon Command Center, “Secret Service is reporting one unknown eight miles out, flying inbound.” Two minutes later, this employee says they are “[t]rying to tell [the] Secret Service about [Flight] 93,” because the Secret Service is “a little bit behind, still getting reports.” They then tell White, “Secret Service is saying the aircraft they are talking is coming up the Potomac right now.” [9/11 Commission, 11/4/2003] Fire and rescue workers are evacuated away from the Pentagon site around this time, in response to a report from the FBI of a hijacked aircraft flying toward Washington (see (10:15 a.m.-10:38 a.m.) September 11, 2001). This may be the same alleged plane that the DCANG and FAA learn of. [US Department of Health and Human Services, 7/2002, pp. A30 pdf file; Fire Engineering, 11/2002]
Aircraft Supposedly a Helicopter - The incoming aircraft is apparently a false alarm. [9/11 Commission, 8/28/2003] After searching for it, Hutchison will be instructed to fly back toward Washington because, he will say, “the plane had been lost.” [9/11 Commission, 2/27/2004] According to a 9/11 Commission memorandum, “FAA tapes and transcripts” reveal the aircraft to be “an Army National Guard helicopter based out of Davison Field, Fort Belvoir, Virginia, which had become isolated in Maryland as events unfolded and which wanted to return to its home field.” [9/11 Commission, 3/11/2004 pdf file]
Secret Service Thinks Plane Crashed at Camp David - However, at 10:36, the FAA employee relays that the “Secret Service is saying they believe United 93 hit Camp David.” Seconds later, they add that the Secret Service is “confirming that UA 93 did go into Camp David.” [9/11 Commission, 11/4/2003] Even President Bush is given an incorrect report of a plane going down near Camp David around this time (see (10:37 a.m.-11:09 a.m.) September 11, 2001). [Sammon, 2002, pp. 108] So this erroneous information may be what leads to Hutchison being informed that the aircraft he was sent after has been lost. [9/11 Commission, 2/27/2004]

Entity Tags: US Secret Service, David Wherley, Billy Hutchison, Phil Thompson, David McNulty, John White, Marc Sasseville, District of Columbia Air National Guard, Heather Penney Garcia, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Personnel in the White House Situation Room learn of a plane supposedly flying toward the United States from Europe that appears to be hijacked, but it is subsequently determined that the alleged flight does not exist. Those in the Situation Room receive word confirming that a suspicious Northwest Airlines flight from Portugal to Philadelphia is heading toward Washington, DC. The plane is not responding to radio calls and its transponder is squawking the code for a hijacking. White House counterterrorism chief Richard Clarke gives orders for someone to find out more about the flight and what assets the US military has available to intercept it at the coast. Meanwhile, the FAA searches its data for information about the flight and officials try to contact Northwest Airlines to find out more. Those participating in Clarke’s video teleconference (see (9:10 a.m.) September 11, 2001 and 9:25 a.m. September 11, 2001) grow increasingly anxious, since no action can be taken until more details about the flight are found. Then Timothy Flanigan, the deputy White House counsel, who is in the Situation Room, has an idea. He leaves the room and finds an unsecure computer. On this, he searches travel websites for details of the suspicious flight, but finds nothing. He then checks on the Northwest Airlines website and again finds no reference to the flight. He quickly jots down everything he can find about Northwest Airlines flights from Europe and then goes to pass on his findings. After taking a seat at the conference table, he addresses Clarke, who is still searching for information about the plane. “I’ve checked and there’s no such flight,” he says. Astonished at this news, Clarke asks, “How did you check?” “I looked on their website,” Flanigan replies. Clarke then passes on the news to the other participants in the video teleconference. “I have information that there is no such flight,” he says and adds, “Check that again.” [Eichenwald, 2012, pp. 36-37] The 9/11 Commission Report will later note that there are “multiple erroneous reports of hijacked aircraft” this morning (see (9:09 a.m. and After) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 28]

Entity Tags: Richard A. Clarke, Northwest Airlines, Timothy E. Flanigan, Federal Aviation Administration

Timeline Tags: Complete 911 Timeline

Will Chandler.Will Chandler. [Source: National Geographic]Vice President Dick Cheney phones President Bush and tells him the White House has received a credible threat against Air Force One. [Sammon, 2002, pp. 106-107; Woodward, 2002, pp. 18; CBS News, 9/11/2002] The White House has just received an anonymous phone call in which the caller said the president’s plane would be the next terrorist target (see (10:30 a.m.) September 11, 2001). [Woodward, 2002, pp. 18; 9/11 Commission, 7/24/2004, pp. 554] The caller referred to the plane as “Angel,” which is the Secret Service’s code name for Air Force One. [Fleischer, 2005, pp. 141-142] Details of the call were passed on to government officials, including Cheney, in the Presidential Emergency Operations Center (PEOC) below the White House. [White House, 11/19/2001; Newsweek, 12/30/2001; 9/11 Commission, 7/24/2004, pp. 554]
Cheney Tells Bush about a 'Credible' Threat - Cheney now tells Bush: “We’re getting reports of a threat against you. It appears credible,” Major Robert Darling of the White House Military Office, who is with Cheney in the PEOC, will later recall. Cheney says, “We’re scrambling fighter escorts and the Secret Service is taking internal precautions on board Air Force One.” [Darling, 2010, pp. 61] Bush turns to Lieutenant Colonel Thomas Gould, his military aide, and passes on the news, saying, “A call came into the White House switchboard saying, ‘Angel is next.’” Bush then continues talking with Cheney and says, “We’re at war, Dick, and we’re going to find out who did this and we’re going to kick their ass.” [Sammon, 2002, pp. 107; Fleischer, 2005, pp. 141-142]
Pilot Is Told of the Threat and Asks for a Guard at the Cockpit Door - Colonel Mark Tillman, the pilot of Air Force One, is told about the threat. [CBS News, 9/11/2002] Noting that “Angel” is “a classified call sign of Air Force One,” Tillman will comment that “the only people that knew that call sign was us, [the] Secret Service, and the staff.” Therefore, he will say, “for somebody [to] call into the White House and say that Angel was next, that was just incredible.” [US Air Force, 2/29/2012 pdf file] “It was serious before that, but now… no longer is it a time to get the president home,” Tillman will comment. “We actually have to consider everything we say. Everything we do could be intercepted and we have to make sure that no one knows what our position is.” Tillman asks to have an armed guard at his cockpit door. Will Chandler, the chief of security, is therefore summoned to the front of the plane and stands watch at the base of the stairs leading to the cockpit. No one is then allowed up these stairs. Secret Service agents double-check the identity of everyone on the plane, while the crew reviews the emergency evacuation plan. [CBS News, 9/11/2002; Politico Magazine, 9/9/2016]
Threat Influences the Decision to Fly to Nebraska - White House press secretary Ari Fleischer, who is on Air Force One with Bush, will say the threat against the president’s plane is what leads to the decision to take Bush to Offutt Air Force Base in Nebraska (see 2:50 p.m. September 11, 2001) and is also one of the reasons why Bush does not head back to Washington, DC, right away. [White House, 9/12/2001] However, during the afternoon, the Secret Service will determine that the reported threat was unfounded. [9/11 Commission, 7/24/2004, pp. 554] Shortly after Bush learns about the threat, Tillman will be informed that an aircraft that may have been hijacked is heading toward Air Force One (see (10:35 a.m.) September 11, 2001). [CBS News, 9/11/2002; CBS News, 1/17/2009] White House chief of staff Andrew Card will say he in fact learned a threat had been made against Air Force One almost an hour earlier, while he was being driven with Bush to Sarasota-Bradenton International Airport (see (Between 9:35 a.m. and 9:43 a.m.) September 11, 2001). [White House, 8/12/2002; White House, 8/16/2002; White House, 8/16/2002]

Entity Tags: Mark Tillman, Ari Fleischer, Richard (“Dick”) Cheney, George W. Bush, Robert J. Darling, US Secret Service, Will Chandler, Thomas Gould

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Mike Morell, President Bush’s CIA briefer, speaks to Cofer Black, the director of the CIA’s Counterterrorist Center, who can provide him with little more information about the attacks on the US than is generally known. Morell, who is with the president on Air Force One, has just spoken to Bush, who asked him to call CIA Director George Tenet and tell him to inform the president immediately when the CIA has any definitive information about the perpetrators of today’s attacks (see (10:32 a.m.) September 11, 2001). Morell now sits down in the staff section of the plane, picks up the phone by his seat, and calls Tenet’s office at CIA headquarters in Langley, Virginia. However, the headquarters is currently being evacuated (see (9:50 a.m.-10:00 a.m.) September 11, 2001), and so Tenet and his staff are in the process of relocating to a secure site. The secretary who answers Morell’s call says Tenet is unavailable and Morell instead has to talk to Black, the nearest senior official, after the secretary passes the phone to him. During their conversation, Black tells Morell what the CIA currently knows about the attacks on the US, which, Morell will later comment, “was little beyond what the rest of the world knew.” Morell then passes on the president’s request to be informed right away as soon as the CIA has information about who is responsible for the attacks and asks Black to share the request with Tenet. As he hangs up the phone, however, Morell is doubtful that his message will be passed on. “I was not confident [Tenet] would get the word, given the evacuation and given everything that would be asked of Black over the next few hours,” he will recall. [Studies in Intelligence, 9/2006 pdf file; Morell and Harlow, 2015, pp. 52-53] Tenet will inform Bush, for the first time, that the CIA has linked al-Qaeda to the attacks during a video teleconference at around 3:15 p.m. this afternoon (see (3:15 p.m.) September 11, 2001). [Woodward, 2002, pp. 26-27; 9/11 Commission, 7/24/2004, pp. 326]

Entity Tags: Michael J. Morell, Cofer Black, George J. Tenet, Central Intelligence Agency

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Mark Rosenker.Mark Rosenker. [Source: National Transportation Safety Board]The FAA’s Jacksonville Center informs the pilot of Air Force One that an unidentified aircraft is heading toward his plane, and this aircraft is out of radio contact, has its transponder off, and might be another hijacking. Air Force One is currently flying toward Gainesville in northern Florida. [CBS News, 9/11/2002; CBS News, 1/17/2009; Peter Schnall, 1/25/2009] Colonel Mark Tillman, the pilot of Air Force One, has just been informed that President Bush, who is on the plane, has been called by Vice President Dick Cheney, and Cheney told the president that an anonymous threat has been phoned into the White House, stating that Air Force One is the next target (see (10:32 a.m.) September 11, 2001). [Sammon, 2002, pp. 106-107; CBS News, 9/11/2002; 9/11 Commission, 7/24/2004, pp. 554]
Suspicious Plane Descending toward Air Force One - Tillman is now notified of the suspicious aircraft by the Jacksonville Center. He will later recall that the Jacksonville Center air traffic controller says there is “an aircraft coming at us, descending… and… its transponder was not on, and they had no idea who it was. It could have been another hijacked airliner. They weren’t sure.” The controller tells Tillman the aircraft is “behind you 10 miles, descending at least, flight level 3-5-0, looks to be holding there.” He adds: “Apparently we’ve lost radio contact with them. Are you aware of them?” Tillman replies, “Affirmative.” [Peter Schnall, 1/25/2009] The FAA reports this suspicious aircraft over the Pentagon’s air threat conference call at 10:39 a.m., saying the Jacksonville Center “is not working the aircraft. He’s not under [air traffic control] control.” [US Department of Defense, 9/11/2001 pdf file] Major Robert Darling of the White House Military Office, who is in the Presidential Emergency Operations Center (PEOC) below the White House, will later recall that around this time, those in the PEOC receive word “of an unaccounted-for airliner last seen in the Atlanta, Georgia, area headed southeast toward Florida.” It is unclear if this is the aircraft that Tillman is warned about. [Darling, 2010, pp. 61]
Pilot Tells Others on Air Force One of Suspect Plane - Tillman informs others onboard Air Force One of the suspicious plane. Mark Rosenker, the director of the White House Military Office, will recall that Tillman “indicated to us that something was coming at us, it was not squawking [i.e. its transponder was off], it was not turning, and we had a feeling that we were going to be able to get away from it. But for a moment you ask the question, ‘What could it be?’” A CBS interviewer will point out to Rosenker that since this “unidentified aircraft… had its transponder off and wasn’t communicating,” it is apparently following “the MO [modus operandi] of all the other aircraft that attacked that day,” and suggest, “That must have made everybody a little nervous.” Rosenker will reply, “Well, it did.” However, he will add, “[W]e are clearly on probably the finest airplane in the world, so we were comforted by knowing that we had the ability to out-run and out-climb anything that was going to get near us.” [White House, 8/29/2002]
Air Force One Heads toward Gulf of Mexico for Safety - Tillman turns Air Force One and heads out to the Gulf of Mexico. He will recall: “We weren’t sure who was hijacked and who wasn’t, so I went out into the Gulf of Mexico. There’s basically fighters all over the Gulf that have the capability to make sure that no one comes into the Gulf, penetrates the United States. So I knew I’d be safe out into the Gulf of Mexico.” He will say he heads to the Gulf “to regroup and figure out where we could bring the president to keep him safe.”
Suspicious Plane a False Alarm - The concern about the suspicious aircraft turns out to be a false alarm. According to Tillman, “In reality, just his transponder was off [and] he hadn’t checked in with the controller right afterwards.” [CBS News, 1/17/2009; Peter Schnall, 1/25/2009]

Entity Tags: Mark Rosenker, Mark Tillman, Robert J. Darling, Jacksonville Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

President Bush, who is on Air Force One, is informed that his wife, Laura Bush, and his daughters, Jenna and Barbara, have been moved to safe locations. When he got on Air Force One in Sarasota, Florida, Bush was concerned about the safety of his wife and daughters, and requested additional protection for them (see (9:44 a.m.) September 11, 2001). At that time, the first lady was on Capitol Hill, in Washington, DC (see 9:16 a.m.-9:40 a.m. September 11, 2001 and 9:41 a.m. September 11, 2001). Barbara and Jenna Bush are students at Yale and the University of Texas, respectively. [New Yorker, 9/25/2001; Sammon, 2002, pp. 100, 108]
President Told Wife and Daughters Are Safe - Edward Marinzel, the head of Bush’s Secret Service detail, who is with the president on Air Force One, has been contacted by Secret Service Director Brian Stafford, and told that the first lady and the president’s daughters have all been safely relocated. [United States Secret Service, 2001] This news is now passed on to the president by Andrew Card, Bush’s chief of staff. Card tells Bush that the first lady is “in a secure location with the Secret Service and that his daughters had been removed to safer locations,” Washington Post reporter Bob Woodward will later write. [Woodward, 2002, pp. 18] The first lady is taken to the Secret Service headquarters, in Washington (see (10:10 a.m.-10:55 a.m.) September 11, 2001 and (10:55 a.m.) September 11, 2001). [Bush, 2010, pp. 200-201] Barbara and Jenna Bush are taken to the Secret Service office in New Haven, Connecticut, and the Driskill Hotel in Austin, Texas, respectively (see 10:51 a.m.-10:57 a.m. September 11, 2001). [Woodward, 2002, pp. 17]
President Given Phone Number for First Lady - Bush then asks Card, jokingly, about Barney, his Scottish terrier. Card replies, “He’s nipping at the heels of Osama bin Laden now.” [New Yorker, 9/25/2001; Sammon, 2002, pp. 108] Bush also requests, and is provided with, a direct contact telephone number for the first lady. [United States Secret Service, 2001] But according to the president’s senior adviser, Karl Rove, who is on Air Force One at this time, the news that his wife and daughters have been secured “reassured the president and allowed him to put off calling Laura until later in the morning, when events provided a brief window to do so.” [Rove, 2010, pp. 258] It will be nearly 11:45 a.m. before Bush is able to talk to the first lady (see (Shortly Before 11:45 a.m.) September 11, 2001). [Bush, 2010, pp. 132]

Entity Tags: Edward Marinzel, Laura Bush, Brian L. Stafford, Barbara Pierce Bush, George W. Bush, Jenna Bush, Andrew Card, Karl C. Rove

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

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