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Context of '(8:21 a.m.) September 11, 2001: American Airlines Supervisor Calls Operations Center to Alert It to Call from Flight 11 Attendant'

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Kevin Ray Patterson and Charles Dennis Kiles, both members of California’s San Joaquin Militia, are charged for plotting to blow up two 12 million gallon propane tanks in Elk Grove, California, along with a television tower and an electrical substation, in hopes of setting off a large-scale insurrection. The tanks are a few hundred yards from heavily traveled state Highway 99 and a half-mile from a subdivision. The FBI has dubbed the case the “Twin Sisters” trial, after the two’s nickname for the propane tanks. A threat assessment report by the Lawrence Livermore Laboratory estimates that, if successful, the explosion would have killed up to 12,000 people, set off widespread fires, and badly injured people within a five-mile radius of the explosion. Patterson has said he intended to use a fertilizer bomb similar to that used to destroy a federal building in Oklahoma City (see 8:35 a.m. - 9:02 a.m. April 19, 1995). A search of Patterson’s and Kiles’s homes reveals guns, ammunition, bomb chemicals, and methamphetamine ingredients. The San Joaquin Militia has been under observation by the Sacramento Joint Terrorism Task Force since 1996. The perpetrators called the propane tanks a “target of opportunity” that are susceptible to sabotage and, if destroyed, would cause a major disturbance and cause the government to declare martial law. The “Twin Sisters” plot is part of a larger conspiracy by militia groups to undermine and destabilize the federal government. Militia leader Donald Rudolph, also involved in the plot, will plead guilty to plotting to kill a judge, and will cooperate with the FBI in the investigation. Kiles’s son Jason Kiles tells a reporter: “My father ain’t no terrorist. I don’t care what they say.” Patterson and Kiles will receive 21-year prison terms for the threatened use of a weapon of mass destruction. Rudolph receives a five-year term. [Associated Press, 12/7/1999; Southern Poverty Law Center, 6/2001; Federal Bureau of Investigation, 2009; FBI Sacramento Division, 2011]

Entity Tags: Jason Kiles, Charles Dennis Kiles, Federal Bureau of Investigation, San Joaquin Militia, Donald Rudolph, Kevin Ray Patterson

Timeline Tags: US Domestic Terrorism

Joseph Farah, the publisher of the right-wing news blog WorldNetDaily, blasts the FBI for issuing its “Project Megiddo” report, which warns of possible domestic terror activities centering on the transition into the “new millennium” at year’s end (see October 20, 1999). Farah calls the report “more than slanderous, bigoted, and inciteful,” and accuses the FBI of “set[ting] up a system of self-fulfilling prophecies that permits the government to scapegoat groups of people who are enticed into committing illegal acts or conspiring about them by agents provocateur.” Farah claims that his assertions are proven by his belief that the federal government carried out the Oklahoma City bombing (see 8:35 a.m. - 9:02 a.m. April 19, 1995) to discredit the far right. “Remember this the next time you hear about a so-called ‘terrorist incident,’” Farah concludes. “And, tell your representatives and senators it’s time to rein in the mad bombers and provocateurs in our own government.” [WorldNetDaily, 12/9/1999]

Entity Tags: Joseph Farah, WorldNetDaily, Federal Bureau of Investigation

Timeline Tags: US Domestic Terrorism

An image from the ‘60 Minutes’ broadcast of its interview with Timothy McVeigh.An image from the ‘60 Minutes’ broadcast of its interview with Timothy McVeigh. [Source: CBS News]CBS News airs a February 22, 2000 interview with convicted Oklahoma City bomber Timothy McVeigh (see 8:35 a.m. - 9:02 a.m. April 19, 1995 and June 2, 1997), awaiting execution in an Indiana federal prison (see July 13, 1999). McVeigh was interviewed by CBS reporter Ed Bradley for a 60 Minutes segment. McVeigh set only one condition for the interview: that Bradley not ask him whether he bombed the Murrah Federal Building. CBS does not air the entire interview, but runs selected excerpts interspersed with comments from others, including family members of the bombing victims. McVeigh spoke about his political ideology, his service in the Gulf War (see January - March 1991 and After), and what he considers to be his unfair criminal trial (see August 14-27, 1997). He expressed no remorse over the dead of Oklahoma City, and blamed the US government for teaching, through what he says is its aggressive foreign policy and application of the death penalty, the lesson that “violence is an acceptable option.” McVeigh described himself as returning from the Gulf War angry and bitter, saying: “I went over there hyped up, just like everyone else. What I experienced, though, was an entirely different ballgame. And being face-to-face close with these people in personal contact, you realize they’re just people like you.” Jim Denny, who had two children injured in the bombing, said he did not understand McVeigh’s Gulf War comparison: “We went over there to save a country and save innocent lives. When he compared that to what happened in Oklahoma City, I didn’t see the comparison. He came across as ‘the government uses force, so it’s OK for its citizens to use force.’ We don’t believe in using force.” McVeigh told Bradley that he “thought it was terrible that there were children in the building,” which provoked an angry reaction from Jannie Coverdale, who lost two grandchildren in the blast. “Timothy McVeigh is full of it,” she said. “He said it was terrible about the children. He had been to the Day Care Center. He had talked to the director of the Day Care Center. He knew those children were there.” McVeigh explained that the use of violence against the government could be justified by the fact that the government itself uses violence to carry out its aims. “If government is the teacher, violence would be an acceptable option,” he said. “What did we do to Sudan? What did we do to Afghanistan? Belgrade? What are we doing with the death penalty? It appears they use violence as an option all the time.” He said that the ubiquitous pictures of himself in an orange jumpsuit, leg irons, and handcuffs that made the rounds of the media two days after his arrest (see April 21, 1995) were “the beginning of a propaganda campaign.” Jurors, however, denied that pretrial publicity influenced their judgment. Juror John Candelaria told Bradley, “He’s the Oklahoma City bomber, and there is no doubt about it in my mind.” McVeigh refused to express any regrets or a wish that his life could have gone in a different direction, telling Bradley: “I think anybody in life says, ‘I wish I could have gone back and done this differently, done that differently.’ There are moments, but not one that stands out.” He admitted to forging something of a friendship with one of his former cellblock colleagues in the Colorado supermax prison he formerly occupied, Theodore “Ted” Kaczynski, the Unabomber. McVeigh said that while Kaczynski is “far left” while he is “far right” politically, “I found that, in a way that I didn’t realize, that we were much alike in that all we ever wanted or all we wanted out of life was the freedom to live our own lives however we chose to.” [Douglas O. Linder, 2001; CBS News, 5/11/2001; Douglas O. Linder, 2006; CBS News, 4/20/2009]

Entity Tags: Ed Bradley, CBS News, Theodore J. (“Ted”) Kaczynski, Jim Denny, Timothy James McVeigh, John Candelaria, Jannie Coverdale

Timeline Tags: US Domestic Terrorism

Workers put the finishing touches on the Oklahoma City National Memorial. The time of the bombing, ‘9:01,’ is inscribed on the side of the memorial.Workers put the finishing touches on the Oklahoma City National Memorial. The time of the bombing, ‘9:01,’ is inscribed on the side of the memorial. [Source: Associated Press]On the fifth anniversary of the Oklahoma City bombing (see 8:35 a.m. - 9:02 a.m. April 19, 1995), dedication ceremonies are held at the Oklahoma City National Memorial, built on the site of the bombed-out Murrah Federal Building. The memorial is on three acres of land, and contains a reflecting pool and 168 chairs—149 larger chairs representing the adults killed in the blast and 19 for the children who died in the bombing. [Douglas O. Linder, 2001; Indianapolis Star, 2003]

Entity Tags: Oklahoma City National Memorial, Murrah Federal Building

Timeline Tags: US Domestic Terrorism

Fred Sorbi, and the Cessna 172 used by the hijackers. Fred Sorbi, and the Cessna 172 used by the hijackers. [Source: San Diego Channel 10]9/11 hijackers Nawaf Alhazmi and Khalid Almihdhar arrive at Sorbi’s Flying Club, a small school in San Diego, and announce that they want to learn to fly Boeing airliners. Alhazmi had previously had a lesson at another nearby flying school (see April 4, 2000). [Washington Post, 9/30/2001] They are there with someone named “Hani”—possibly 9/11 hijacker Hani Hanjour—but only the two of them go up in an airplane. The 9/11 Commission will say that Hanjour is outside the US at this time, although some media reports will place him in San Diego (see (Early 2000-November 2000)). [South Florida Sun-Sentinel, 9/28/2001] Instructor Rick Garza says that the dream to fly big jets is the goal of practically every student who comes to the school, but he notices an unusual lack of any basic understanding of aircraft in these two. When he asks Almihdhar to draw the aircraft, Almihdhar draws the wings on backwards. Both speak English poorly, but Almihdhar in particular seems impossible to communicate with. Rather than following the instructions he was given, he would vaguely reply, “Very good. Very nice.” [Chicago Tribune, 9/30/2001] The two offer extra money to Garza if he will teach them to fly multi-engine Boeing planes, but Garza declines. [Washington Post, 9/30/2001] “I told them they had to learn a lot of other things first… It was like Dumb and Dumber. I mean, they were clueless. It was clear to me they weren’t going to make it as pilots.” [Observer, 10/7/2001 Sources: Rick Garza]

Entity Tags: Rick Garza, Nawaf Alhazmi, Hani Hanjour, Khalid Almihdhar, Sorbi’s Flying Club

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Ziad Jarrah, with dark blue shirt and sunglasses, leaning against an airplane. He is surrounded by his fellow flight school students.Ziad Jarrah, with dark blue shirt and sunglasses, leaning against an airplane. He is surrounded by his fellow flight school students. [Source: History Channel]9/11 hijacker Ziad Jarrah attends the Florida Flight Training Center (FFTC) in Venice, Florida, where he takes lessons in a Cessna 152. According to the FBI, he finishes his training there in December 2000. [Der Spiegel, 2002, pp. 12; US Congress, 9/26/2002] The school’s owner, Arne Kruithof, later says Jarrah is enrolled there until January 15, 2001. [Longman, 2002, pp. 91] The 9/11 Commission says he studies there until January 31, 2001. [9/11 Commission, 8/21/2004, pp. 12 pdf file] However, these latter two accounts conflict with other reports, according to which Jarrah is elsewhere at the same time (see Late November 2000-January 30, 2001). According to the 9/11 Commission, in early August, just weeks after commencing training, Jarrah gains a single-engine private pilot certificate. [9/11 Commission, 7/24/2004, pp. 224] However, Arne Kruithof says that although Jarrah eventually receives his private pilot license and instrument rating, he does not do so while at FFTC. Kruithof later claims that Jarrah becomes an “average” pilot, saying, “We had to do more to get him ready than others. His flight skills seemed to be a little bit out there.” [Longman, 2002, pp. 91] At the same time as Jarrah is in Venice, Mohamed Atta and Marwan Alshehhi attend Huffman Aviation, which is just up the road from FFTC. [Associated Press, 9/9/2002; 9/11 Commission, 7/24/2004, pp. 224] Yet no reports describe him ever meeting them while they are so near to each other. Ramzi bin al-Shibh, who shared an apartment in Hamburg with Mohamed Atta (see November 1, 1998-February 2001), is supposed to join Jarrah at FFTC, wiring the school a $2,200 deposit in August 2000, but is repeatedly unable to obtain the necessary US visa (see May 17, 2000-May 2001). [US Congress, 9/26/2002; 9/11 Commission, 7/24/2004, pp. 225]

Entity Tags: Florida Flight Training Center, Ziad Jarrah

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Huffman Aviation logo.Huffman Aviation logo. [Source: Huffman Aviation]9/11 hijackers Marwan Alshehhi and Mohamed Atta attend Huffman Aviation, a flight school in Venice, Florida and enroll in its Accelerated Pilot Program, aiming to get commercial pilot licenses. According to the school’s owner Rudi Dekkers, Atta already has a private pilot’s license—though where and how he gained this is unstated—and wants to obtain a commercial license. Alshehhi wants to obtain both licenses. They begin their training in a Cessna 172 with instructor Thierry Leklou. According to the 9/11 Commission, by the end of July both are already taking solo flights. However, in August Leklou complains to Chief Flight Instructor Daniel Pursell that the two are failing to follow instructions and have bad attitudes. Pursell considers expelling them, but, according to Dekkers, after a warning they improve their behavior and continue without further problems. [US Congress, 3/19/2002; 9/11 Commission, 7/24/2004, pp. 224, 227; St. Petersburg Times, 7/25/2004] Yet Pursell later testifies that the school’s instructors breathed “a collective sigh of relief” when the two left Huffman. [Associated Press, 3/23/2006] Furthermore, reportedly, “Atta and al-Shehhi would rent a plane from Huffman and be gone for days at a time, Pursell said. They could fly to 20 airports across the state and never be noticed.” [St. Petersburg Times, 7/25/2004] Mark Mikarts, another of the school’s instructors, says Atta has “big problems with authority,” and doesn’t take instructions well. [Wall Street Journal, 9/17/2001; 9/11 Commission, 8/21/2004, pp. 17 pdf file] Susan Hall, Huffman’s office manager, refers to Atta as “the little terrorist” while he is at the school, because, she later says, “I just didn’t like the aura he gave off.” [Reuters, 3/22/2006] In the middle of their training, in late September, Atta and Alshehhi enroll at another flight school, in nearby Sarasota. However, they are soon asked to leave it, and return to Huffman in October (see Late September-Early October 2000). While Atta and Alshehhi attend Huffman Aviation, another of the alleged hijackers, Ziad Jarrah, is taking lessons at a flight school just down the road from them (see (June 28-December 2000)). Yet no reports describe the three ever meeting up while they are all in Venice. According to official accounts, Atta and Alshehhi complete their schooling at Huffman on December 19, 2000, when they take their commercial pilot license tests. Rudi Dekkers says that after returning to the school to settle their bills, they leave and are never seen there again. [US Congress, 3/19/2002; 9/11 Commission, 8/21/2004, pp. 17 pdf file] Yet Daniel Pursell will later allege that early in 2001 the two are still connected with Huffman, being reported to the school for practicing nighttime landings in one of its planes at another Florida airport (see Between January and February 2001).

Entity Tags: Huffman Aviation, Daniel Pursell, Susan Hall, Mohamed Atta, Thierry Leklou, Marwan Alshehhi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Convicted Oklahoma City bomber Timothy McVeigh (see 8:35 a.m. - 9:02 a.m. April 19, 1995 and June 2, 1997) gives up on his appeals and asks to be executed. In an affidavit, McVeigh writes: “I believe I am fully competent to make this decision. If the court thinks that a psychological evaluation is necessary to make certain I am competent, I will submit to such an evaluation. I will not justify or explain my decision to any psychologist, but will answer questions related to my competency.” He acknowledges that he makes his request against the advice of his attorneys, and asks that Judge Richard P. Matsch set an execution date within 120 days. McVeigh’s lawyer Nathan Chambers says that McVeigh has been considering this decision for some time now. “This is not a snap decision,” Chambers says. “The judge is going to want to make a determination that Mr. McVeigh’s decision is a decision he made voluntarily and knowingly.” McVeigh gives no further explanation, though some believe he intends to become a martyr for the far-right “patriot” movement. Eight days later, Matsch grants McVeigh’s request. [Los Angeles Times, 12/13/2000; The Oklahoman, 4/2009; Mayhem (.net), 4/2009]

Entity Tags: Richard P. Matsch, Nathan Chambers, Timothy James McVeigh

Timeline Tags: US Domestic Terrorism

Hani Hanjour, from a 2000 US visa application.
Hani Hanjour, from a 2000 US visa application. [Source: 9/11 Commission]In January 2001, the Arizona flight school JetTech alerts the FAA about hijacker Hani Hanjour. No one at the school suspects Hanjour of terrorist intent, but they tell the FAA he lacks both the English and flying skills necessary for the commercial pilot’s license he has already obtained. For instance, he had taken classes at the University of Arizona but failed his English classes with a 0.26 grade point average. A JetTech flight school manager “couldn’t believe he had a commercial license of any kind with the skills that he had.” A former employee says, “I’m still to this day amazed that he could have flown into the Pentagon. He could not fly at all.” They also note he is an exceptionally poor student who does not seem to care about passing his courses. [New York Times, 5/4/2002; CBS News, 5/10/2002] An FAA official named John Anthony actually sits next to Hanjour in class and observes his skills. He suggests the use of a translator to help Hanjour pass, but the flight school points out that goes “against the rules that require a pilot to be able to write and speak English fluently before they even get their license.” [Associated Press, 5/10/2002] The FAA verifies that Hanjour’s 1999 pilot’s license is legitimate (see April 15, 1999), but takes no other action. However, his license should have been rejected because it had already expired in late 1999 when he failed to take a manadatory medical test. [Associated Press, 9/15/2001; CBS News, 5/10/2002] An Arizona FAA inspector later says, “There should have been a stop right then and there.” He will claim that federal law would have required Hanjour to be re-examined. [Associated Press, 6/13/2002] In February, Hanjour begins advanced simulator training, “a far more complicated task than he had faced in earning a commercial license.” [New York Times, 6/19/2002] The flight school again alerts the FAA about this and gives a total of five alerts about Hanjour, but no further action on him is taken. The FBI is not told about Hanjour. [CBS News, 5/10/2002] Ironically, in July 2001, Arizona FBI agent Ken Williams will recommend in a memo that the FBI liaison with local flight schools and keep track of suspicious activity by Middle Eastern students (see July 10, 2001).

Entity Tags: Federal Aviation Administration, Federal Bureau of Investigation, John Anthony, Pentagon, Hani Hanjour, JetTech

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

January 16, 2001: McVeigh Execution Date Set

Convicted Oklahoma City bomber Timothy McVeigh (see 8:35 a.m. - 9:02 a.m. April 19, 1995 and June 2, 1997) again says he wants to drop any further appeals (see March 8-9, 1999 and December 13, 2000) and asks to be executed. Judge Richard P. Matsch sets his execution date for May 16, 2001. [Douglas O. Linder, 2001; Fox News, 4/13/2005]

Entity Tags: Timothy James McVeigh, Richard P. Matsch

Timeline Tags: US Domestic Terrorism

Convicted Oklahoma City bomber Timothy McVeigh (see 8:35 a.m. - 9:02 a.m. April 19, 1995 and June 2, 1997) says he has no objection to having his upcoming execution (see June 11-13, 1997) televised. In a letter published by the Daily Oklahoman, McVeigh questions the fairness of limiting the number of witnesses to his execution, set for May 16 (see January 16, 2001); the Federal Bureau of Prisons (FBP) is considering allowing survivors and relatives of his victims to view his execution via closed-circuit broadcast. “Because the closed-circuit telecast of my execution raises these fundamental equal access concerns, and because I am otherwise not opposed to such a telecast, a reasonable solution seems obvious: hold a true public execution—allow a public broadcast,” McVeigh writes. “It has… been said that all of Oklahoma was a victim of the bombing. Can all of Oklahoma watch?” McVeigh’s attorney Robert Nigh Jr. says McVeigh is serious about his request. “He is in favor of public scrutiny of government action, including his execution,” Nigh says. FBP spokesperson Dan Dunne says of the idea of a public broadcast of McVeigh’s execution: “It hasn’t been considered. It won’t happen.” Nigh says that the idea of a publicly broadcast execution is not unreasonable, stating, “If it is our collective judgment that capital punishment is a reasonable response to crime, we need to come to grips with what it actually is.” [ABC News, 2/11/2001; New York Times, 2/11/2001]

Entity Tags: Federal Bureau of Prisons, Dan Dunne, Timothy James McVeigh, Robert Nigh, Jr

Timeline Tags: US Domestic Terrorism

Jayna Davis, appearing on a Fox News broadcast.Jayna Davis, appearing on a Fox News broadcast. [Source: Libertarian Republican (.com)]Former investigative reporter Jayna Davis, who once worked for KFOR-TV in Oklahoma City, tells Fox News’s Bill O’Reilly she has amassed evidence that she says proves Osama bin Laden was behind the Oklahoma City bombing (see 8:35 a.m. - 9:02 a.m. April 19, 1995). Former Army soldier Timothy McVeigh is awaiting execution for carrying out the bombing (see June 2, 1997 and June 11-13, 1997). Davis says that she attempted to give her evidence, comprised of court records, 24 witness statements, and reports from law enforcement, intelligence, and terror experts, to the FBI, which she says refused to accept the material. Davis says the FBI is involved in an elaborate conspiracy to conceal the existence of a Middle Eastern terror cell that carried out the bombing; law enforcement authorities have long dismissed the idea (see 10:00 a.m. April 19, 1995 and After) that the bombing was carried out by anyone other than McVeigh and his accomplice Terry Nichols (see December 23, 1997 and June 4, 1998). According to Davis’s version of events, a Middle Eastern terror cell was operating only blocks away from the Murrah Federal Building, the site of the bombing, and an Iraqi national who formerly served in Saddam Hussein’s Republican Guard was in contact with McVeigh on the day of the bombing. It was the Iraqi, not McVeigh, she says, who drove the Ryder truck containing the bomb to the federal building; he fled in a brown Chevrolet pickup truck. Davis says in the minutes after the bombing, an all-points bulletin was issued for the Iraqi, but it was inexplicably withdrawn shortly thereafter. Davis says the conspiracy consists of McVeigh, Nichols, and at least seven Middle Eastern men, with bin Laden masterminding the operation. “The evidence we have gathered definitely implicates McVeigh and Nichols,” she says. “I want to make that very clear. They were in it up to their eyeballs.” Of the FBI’s refusal to consider her evidence, she tells O’Reilly: “I was flabbergasted. I am unable to imagine any reason they would not accept it.” [WorldNetDaily, 3/21/2001]

Entity Tags: Osama bin Laden, Bill O’Reilly, Terry Lynn Nichols, Federal Bureau of Investigation, Timothy James McVeigh, Jayna Davis

Timeline Tags: US Domestic Terrorism

Stephen Jones, who represented convicted Oklahoma City bomber Timothy McVeigh (see June 2, 1997 and June 11-13, 1997), says in an op-ed for the Daily Oklahoman he is willing to testify under oath that McVeigh did not act alone in the bombing (see 8:35 a.m. - 9:02 a.m. April 19, 1995). During McVeigh’s trial, Jones insisted that there was evidence of a larger conspiracy, perhaps involving domestic far-right militia groups and perhaps Islamist radicals. Jones says he is willing to testify on behalf of Terry Nichols, McVeigh’s accomplice (see December 23, 1997 and June 4, 1998), who is facing 160 counts of murder in an Oklahoma state court (see September 5, 2001). Jones refuses to say whether either McVeigh or Nichols were actually involved in the conspiracy, stating: “At this point, it’s not appropriate for me to name names or to go into detail in the media. There are pending proceedings.” However, he tells a reporter for The Oklahoman, “If McVeigh is saying he acted alone, that is inconsistent with what he told me.” Any such claim of sole responsibility, Jones says, would be inconsistent with his understanding of the case “and certainly contrary to many statements Tim McVeigh made to me while I was his attorney.” Such a claim, he says, “would be nothing more than an effort to obstruct justice in pending judicial proceedings.… If I remain silent, my silence could be taken… as condoning what he has said and I can’t do that.” Jones says his possible testimony would not violate attorney-client privilege, as he no longer represents McVeigh; moreover, Jones says, McVeigh gave up attorney-client privilege when he attacked Jones in a lawsuit last year (see August 14-27, 1997). [Reuters, 3/26/2001]

Entity Tags: Stephen Jones, Timothy James McVeigh, Terry Lynn Nichols

Timeline Tags: US Domestic Terrorism

FBI agent Danny Defenbaugh, the lead investigator in the 1995 Oklahoma City bombing case (see 8:35 a.m. - 9:02 a.m. April 19, 1995 and After 9:02 a.m., April 19, 1995), tells a CNN reporter that convicted bomber Timothy McVeigh (see June 2, 1997 and June 11-13, 1997) was planning subsequent attacks to follow the first bombing. He also says that there was no way McVeigh could not have known that his target, the Murrah Federal Building, had children inside. “There were other federal buildings that were mentioned,” Defenbaugh says, referring to potential targets in Dallas and Omaha. The FBI, after finding some of the storage units McVeigh and his co-conspirator Terry Nichols (see December 23, 1997 and June 4, 1998) used to store explosives, conducted an intensive search for other stores of explosives. “We sent out within two weeks of that letters to every storage facility in the United States,” he says, but notes that nothing turned up. “It was, and still is, probably the largest, most labor-intensive investigation ever conducted by the FBI.” As for the children being in the building, Defenbaugh says, “No matter what and how you go by that building, if you look at the building, you’re going to see all the little cut-out hands, all the little apples and flowers showing that there’s a kindergarten there—that there are children in that building.” Defenbaugh says the most frequent question he hears is whether others were involved in the conspiracy, usually referring to the now-infamous “John Doe No. 2” (see April 20, 1995, April 21, 1995, April 29, 1995, and June 14, 1995). Defenbaugh says that security camera footage from a McDonald’s (see 3:00 - 5:00 p.m. April 17, 1995) indicates that McVeigh carried out the bombing by himself. “There was no one else who came in [to the restaurant] with him, who was involved with him, who sat with him, who talked with him, who left with him, no indication whatsoever that there was anyone else,” he says. Defenbaugh notes that McVeigh is a pariah, even to anti-government militia groups, saying: “He’s not a martyr. He’s a cold-blooded killer.” [CNN, 3/28/2001]

Entity Tags: Danny Defenbaugh, Timothy James McVeigh, Terry Lynn Nichols

Timeline Tags: US Domestic Terrorism

The people who died in the Oklahoma City bombing (see 8:35 a.m. - 9:02 a.m. April 19, 1995), even the children and babies, were merely “collateral damage,” according to Timothy McVeigh, who is awaiting execution for his role in the bombing (see June 2, 1997 and June 11-13, 1997). McVeigh admitted to his participation in the bombing to two Buffalo News reporters, Lou Michel and Dan Herbeck, who wrote the book American Terrorist: Timothy McVeigh and the Oklahoma City Bombing. The book is due to be published within days. “I understand what they felt in Oklahoma City,” McVeigh told the authors. “I have no sympathy for them.” The authors quote McVeigh as saying: “I recognized beforehand that someone might be bringing their kid to work. However, if I had known there was an entire day care center, it might have given me pause to switch targets. That’s a large amount of collateral damage.” CNN reported that according to Danny Defenbaugh, the FBI’s lead investigator in the case, there was no doubt that McVeigh knew there would be children among his victims (see March 28, 2001). In an ABC News interview, the authors say that McVeigh “never expressed one ounce of remorse” for his victims in their interviews with him, though they witnessed him become emotional over his remembrance of killing a gopher. According to the authors, McVeigh regrets only that the deaths of the children detracted from his message about the Ruby Ridge (see August 31, 1992 and August 21-31, 1992) and Waco (see August 31, 1992 and August 21-31, 1992) debacles. McVeigh told the authors, using a reference to the song “Dirty for Dirty” by Bad Company: “What the US government did at Waco and Ruby Ridge was dirty. I gave dirty back to them at Oklahoma City.” The authors note that McVeigh said the triggering event for him was the government’s ban on some types of assault weapons (see September 13, 1994): when that happened, McVeigh told them, “I snapped.” Dr. John Smith, a psychiatrist who evaluated McVeigh, asked McVeigh why he continued with the bombing even though he knew children were in the building. “[H]e said, ‘One, the date was too important to put off,’” Smith says, noting that the date of the bombing, April 19, was the two-year anniversary of the Branch Davidian debacle, “and he went into a tirade about all the children killed at Waco.” According to Michel and Herbeck, McVeigh told them he alone planned the bombing, and when his accomplice Terry Nichols (see December 23, 1997 and June 4, 1998) began to show reluctance in continuing (see March 1995 and March 31 - April 12, 1995), he forced him to keep working with him by threatening his family (legal sources dispute that claim, noting that Nichols never raised the idea of coercion in his defense). McVeigh denied that anyone else took part in the bombing, quoting a line from the movie A Few Good Men: “You can’t handle the truth.” McVeigh continued, “Because the truth is, I blew up the Murrah Building, and isn’t it kind of scary that one man could wreak this kind of hell?” He also told the authors that he was disappointed the building did not come down entirely, saying: “Damn, I didn’t knock the building down. I didn’t take it down.” McVeigh told the authors he knew he would get caught and even anticipated execution as a form of “state-assisted suicide.” Yet he worried initially about snipers as he was being charged. “He was ready to die but not at that moment—he wanted to make sure that his full message got out first,” Herbeck says. [New York Times, 3/29/2001; Associated Press, 3/29/2001; Oklahoma City Journal Record, 3/29/2001; Washington Post, 3/30/2001]

Entity Tags: Danny Defenbaugh, Timothy James McVeigh, Dan Herbeck, Lou Michel, Terry Lynn Nichols, John Smith

Timeline Tags: US Domestic Terrorism

DVD cover illustration of the film ‘Soldiers in the Army of God.’DVD cover illustration of the film ‘Soldiers in the Army of God.’ [Source: HBO / St. Pete for Peace]Cable movie provider HBO airs a documentary, Soldiers in the Army of God, focusing on the violent anti-abortion movement (see 1982, Early 1980s, August 1982, and July 1988) and three of its leaders. National Public Radio airs a profile of the documentary, featuring an interview with the film’s producers, Marc Levin, Daphne Pinkerson, and Daniel Voll. According to Voll, the film focuses on three members of the “Army of God”: young recruit Jonathan O’Toole, who says he was looking for the most “radical” and “terroristic” anti-abortion group he could find; Neal Horsley, who runs an anti-abortion Web site; and long-haul trucker Bob Lokey, who recruits new members.
'Violent Fringe' of Anti-Abortion Opposition - Voll describes the three as part of the “violent fringe” of anti-abortion opposition: “These are the guys on the ground who are—whatever the words that politicians and other leaders of these cultural wars can put out there, these are the men who hear them and feel emboldened by them, who feel encouraged by each other, and they are every day praying for God’s will in their life.” Another unidentified man says: “Anybody who raises a weapon up against these people who are slaughtering these babies, before God and the entire world, right now I say you are doing God’s own work. And may the power of God be with you as you aim that rifle. You’re squeezing that trigger for Almighty God.” In the documentary, an unidentified anti-abortion activist says: “There are people in this world right now who are looking for directions on what do we do. Well, we end abortion on demand by the most direct means available to us. So stop the abortion with a bullet, if that’s what it takes. Stop it with a bomb, if that’ s what it takes. You stop abortion on demand. Don’t let it go any farther.” O’Toole says that the “next step is to arm ourselves in a militia, a real militia that has the power to resist the federal government.” Pinkerson says that O’Toole, who was 19 when he joined the Army of God, found Horsley on the Internet through Horsley’s Web site, “The Nuremberg Files,” which lists doctors who perform abortions (see January 1997). O’Toole became Horsley’s assistant, and through him met Lokey, who runs a Web site called “Save the Babies.” In the film, O’Toole, whom the producers speculate may eventually become an assassin of abortion providers, says that because of America’s legalization of abortion, the country has become like “Nazi Germany. It’s like you’ve got concentration camps around you.” Levin notes that filmed conversations between Horsley and Lokey show that many in the movement feel threatened by the concept of women’s equality, and blame men’s failure to exert “dominion” over women as part of the reason why the US legalized abortion. [National Public Radio, 3/30/2001; Womens eNews, 3/30/2001]
Opposition to Homosexuality - Horsley draws a connection between the organization’s opposition to abortion and the American citizenry’s supposed opposition to homosexuality, saying: “If the American people woke up, and realized that they had to choose between legalized abortion, legalized homosexuality, and legalized all the rest of the desecration or civil war which would cause the rivers to run red with blood—hey, you know we will see legalized abortion go like that! We’ll see legalized homosexuality go like that! Because the American people are not willing to die for homosexuals.”
Bringing Bomb-Making Materials to Washington - The film also shows Lokey bragging to convicted clinic bomber Michael Bray (see September 1994) that he has just trucked 45,000 pounds of ammonium nitrate, a substance that can be used to make “fertilizer bombs” similar to the one that destroyed an Oklahoma City federal building (see 8:35 a.m. - 9:02 a.m. April 19, 1995), into Washington, DC.
Anti-Abortion Opposition Part of an 'Apocalyptic' Death Struggle - Author and reporter Frederick Clarkson writes: “At once shocking, compelling, and beautifully made, the film is essentially the national television debut for the aboveground spokesmen and spokeswomen of the Army of God.… Horsley and others are quite clear in their public statements and their writings that the attacks on clinics and the murders of doctors are but warning shots in what they envision as an epochal, even an apocalyptic struggle at hand. Either Americans conform to their view of God’s laws, or there will be a blood bath, they say. And there is no evidence that they are anything but dead serious.” [Womens eNews, 3/30/2001]

Entity Tags: Michael Bray, Frederick Clarkson, Daphne Pinkerson, Daniel Voll, Bob Lokey, Army of God, Home Box Office, Marc Levin, Neal Horsley, National Public Radio, Jonathan O’Toole

Timeline Tags: Domestic Propaganda, US Domestic Terrorism

Anti-government groups believe that convicted Oklahoma City bomber Timothy McVeigh (see June 2, 1997 and June 11-13, 1997) was a brainwashed “patsy” who undermined them, and is not a martyr to their cause, according to experts who monitor the groups. McVeigh is awaiting execution at an Indiana prison. Mark Pitcavage, who tracks right-wing hate groups for the Anti-Defamation League, says: “They view Timothy McVeigh as a patsy, as a sort of Lee Harvey Oswald type. Why hasn’t he come clean? Because he’s been brainwashed, [the groups believe,] and the government wants to execute him before he can wake up.” The Oswald comparison refers to the belief that some have that Oswald was an innocent man framed for the killing of President John F. Kennedy. Some anti-government extremists say that McVeigh was programmed by government agents to cause dissension among anti-government groups, and to give the government an excuse to crack down on the groups. Even so, some experts warn, some anti-government and militia groups will choose April 19, the date of the bombing (see 8:35 a.m. - 9:02 a.m. April 19, 1995), as a day to recognize and to possibly carry out further violence. Political scientist Evan McKenzie says, “Every April 19, everyone should hold their breath.” [Reuters, 4/5/2001]

Entity Tags: Timothy James McVeigh, Evan McKenzie, Mark Pitcavage

Timeline Tags: US Domestic Terrorism

Convicted Oklahoma City bomber Timothy McVeigh (see 8:35 a.m. - 9:02 a.m. April 19, 1995 and June 2, 1997), waiting for his execution (see January 16, 2001), meets with his father Bill McVeigh for the last time. He again refuses to apologize for the bombing: “Dad, if I did, I wouldn’t be telling the truth,” he says. [The Oklahoman, 4/2009]

Entity Tags: Timothy James McVeigh, William (“Bill”) McVeigh

Timeline Tags: US Domestic Terrorism

Attorney General John Ashcroft announces that survivors and relatives of victims of the Oklahoma City bombing (see 8:35 a.m. - 9:02 a.m. April 19, 1995 and June 2, 1997) will be allowed to witness Timothy McVeigh’s execution via closed-circuit television. [Fox News, 4/13/2005]

Entity Tags: Timothy James McVeigh, John Ashcroft

Timeline Tags: US Domestic Terrorism

This Ahmed Al-Haznawi picture is a photocopy of his 2001 US visa application.This Ahmed Al-Haznawi picture is a photocopy of his 2001 US visa application. [Source: 9/11 Commission]The 13 hijackers commonly known as the “muscle” allegedly first arrive in the US. The muscle provides the brute force meant to control the hijacked passengers and protect the pilots. [Washington Post, 9/30/2001] Yet, according to the 9/11 Commission, these men “were not physically imposing,” with the majority of them between 5 feet 5 and 5 feet 7 tall, “and slender in build.” [9/11 Commission, 6/16/2004, pp. 8] According to FBI Director Mueller, they all pass through Dubai, United Arab Emirates, and their travel was probably coordinated from abroad by Khalid Almihdhar. [US Congress, 9/26/2002] However, some information contradicts their official arrival dates:
bullet April 23: Waleed Alshehri and Satam Al Suqami arrive in Orlando, Florida. Suqami in fact arrived before February 2001. A man named Waleed Alshehri lived with a man named Ahmed Alghamdi in Virginia and Florida between 1997 and 2000. However, it is not clear whether they were the hijackers or just people with the same name (see 1999). [Daily Telegraph, 9/20/2001] Alshehri appears quite Americanized in the summer of 2001, frequently talking with an apartment mate about football and baseball, even identifying himself a fan of the Florida Marlins baseball team. [Associated Press, 9/21/2001]
bullet May 2: Majed Moqed and Ahmed Alghamdi arrive in Washington. Both actually arrived by mid-March 2001. A man named Ahmed Alghamdi lived with a man named Waleed Alshehri in Florida and Virginia between 1997 and 2000. However, it is not clear whether they were the hijackers or just people with the same name (see 1999). [Daily Telegraph, 9/20/2001] Alghamdi apparently praises Osama bin Laden to Customs officials while entering the country and Moqed uses an alias (see May 2, 2001).
bullet May 28: Mohand Alshehri, Hamza Alghamdi, and Ahmed Alnami allegedly arrive in Miami, Florida. Alnami may have a suspicious indicator of terrorist affiliation in his passport (see April 21, 2001), but this is apparently not noticed by US authorities. The precise state of US knowledge about the indicator at this time is not known (see Around February 1993). The CIA will learn of it no later than 2003, but will still not inform immigration officials then (see February 14, 2003). According to other reports, however, both Mohand Alshehri and Hamza Alghamdi may have arrived by January 2001 (see January or July 28, 2001).
bullet June 8: Ahmed Alhaznawi and Wail Alshehri arrive in Miami, Florida. Alhaznawi may have a suspicious indicator of terrorist affiliation in his passport (see Before November 12, 2000), but this is apparently not noticed by US authorities.
bullet June 27: Fayez Banihammad and Saeed Alghamdi arrive in Orlando, Florida.
bullet June 29: Salem Alhazmi and Abdulaziz Alomari allegedly arrive in New York. According to other reports, however, Alhazmi arrived before February 2001. Alhazmi has a suspicious indicator of terrorist affiliation in his passport (see June 16, 2001), but this is apparently not noticed by US authorities.
After entering the US (or, perhaps, reentering), the hijackers arriving at Miami and Orlando airports settle in the Fort Lauderdale, Florida, area along with Mohamed Atta, Marwan Alshehhi, and Ziad Jarrah. The hijackers, arriving in New York and Virginia, settle in the Paterson, New Jersey, area along with Nawaf Alhazmi and Hani Hanjour. [US Congress, 9/26/2002] Note the FBI’s early conclusion that 11 of these muscle men “did not know they were on a suicide mission.” [Observer, 10/14/2001] CIA Director Tenet’s later claim that they “probably were told little more than that they were headed for a suicide mission inside the United States” [US Congress, 6/18/2002] and reports that they did not know the exact details of the 9/11 plot until shortly before the attack [CBS News, 10/9/2002] are contradicted by video confessions made by all of them in March 2001 (see (December 2000-March 2001)).

Entity Tags: Marwan Alshehhi, Mohand Alshehri, Majed Moqed, Mohamed Atta, Ziad Jarrah, Saeed Alghamdi, Khalid Almihdhar, Waleed Alshehri, Wail Alshehri, Satam Al Suqami, Nawaf Alhazmi, Hani Hanjour, Salem Alhazmi, George J. Tenet, Hamza Alghamdi, Abdulaziz Alomari, Ahmed Alhaznawi, Ahmed Alghamdi, Fayez Ahmed Banihammad, Federal Bureau of Investigation, Ahmed Alnami

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Convicted Oklahoma City bomber Timothy McVeigh (see June 2, 1997 and June 11-13, 1997) says that he bombed the Murrah Federal Building (see 8:35 a.m. - 9:02 a.m. April 19, 1995) after considering a plan to assassinate Attorney General Janet Reno. McVeigh’s statement comes in a written response he gives to questions submitted by Fox News reporter Rita Cosby. McVeigh calls the bombing both a retaliatory strike and a pre-emptive one against an “increasingly militaristic and violent federal government.” Last month, McVeigh’s admission of his role in the bombing was made public by two reporters, in which he called the deaths of children in the blast “collateral damage” (see March 29, 2001). McVeigh provides the answers to the Fox reporters’ questions to make sure his motives for setting the bomb are clear. “I explain this not for publicity,” he writes. “I explain so that the record is clear as to my thinking and motivations in bombing a government installation.” He notes again that the date of April 19 was chosen to reflect the date of the Branch Davidian debacle (see April 19, 1993 and April 19, 1993 and After), calling the government’s assault on the Davidian compound the equivalent of the Chinese government’s “deploying tanks against its own citizens.” McVeigh says he waited two years for the government to correct its “abuse of power,” and became angry when “they actually gave awards and bonus pay to those agents involved, and conversely, jailed the survivors of the Waco inferno after the jury wanted them set free” (see January-February 1994). McVeigh says he observed what he calls “multiple and ever-more aggressive raids across the country” by the government that constituted what he calls an unacceptable pattern of behavior. He says violent action against the government became an option for him only after protest marches, letter-writing campaigns, and media awareness “failed to correct the abuse.” His first thought was “a campaign of assassination,” including Reno, Judge Walter Smith, who handled the Branch Davidian trial, and Lon Horiuchi, the FBI agent who shot to death the wife of white separatist Randy Weaver during the Ruby Ridge siege (see August 31, 1992 and August 21-31, 1992). Assassinating Reno, McVeigh says, would “mak[e] her accept ‘full responsibility’ in deed, not just word,” for the Davidian disaster. But, he says, federal agents are merely soldiers, and he decided to strike against them at what he calls one of their command centers. The bombing, he says, was “morally and strategically equivalent to the US hitting a government building in Serbia, Iraq, or other nations,” and therefore was acceptable for that reason. “I decided to send a message to a government that was becoming increasingly hostile, by bombing a government building and the government employees within that building who represent that government,” he writes. “Based on the observations of the policies of my own government, I viewed this action as an acceptable option.” Asked about calling the children slain in the blast “collateral damage,” McVeigh writes: “Collateral Damage? As an American news junkie; a military man; and a Gulf War Veteran, where do they think I learned that (It sure as hell wasn’t Osami [sic] Bin Laden!)” [Fox News, 4/26/2001; Associated Press, 4/27/2001; New York Times, 4/27/2001; Fox News, 4/27/2001]

Entity Tags: Rita Cosby, Janet Reno, Lon Horiuchi, Timothy James McVeigh, Walter Smith

Timeline Tags: US Domestic Terrorism

David Schippers, the House Judiciary Committee’s chief investigator in the Clinton impeachment trial, was hired to represent FBI agent Robert Wright in September 1999 (see August 3, 1999). After 9/11, Schippers will claim that he began privately informing congresspeople about Wright’s investigation into terrorism financing in the US in early 2001, but found little interest (see February-March 2001). Schippers appears to have had different sources than Wright who began telling him about attack warnings. Supposedly, the first warning was based on a secret February 1995 report which stated that bin Laden was planning three attacks on the US: the bombing of a federal building in the heartland of the US, shooting down or blowing up an airplane, and a massive attack in lower Manhattan. Schippers believes the first warning was a prediction of the April 1995 Oklahoma City bombing (see 8:35 a.m. - 9:02 a.m. April 19, 1995) and the second was a prediction of the 1996 explosion of TWA Flight 800 (see July 17, 1996-September 1996). In some versions of this warning, the Manhattan attack was meant to be caused by a “dirty bomb” - explosives mixed with radioactive materials - but other accounts described the use of planes as weapons instead. He says one of his sources for this early warning was Yossef Bodansky, director of the Congressional Task Force on Terrorism and Unconventional Warfare. Schippers will claim that his sources continued to uncover further information. The Manhattan warning “had started out just a general threat, but they narrowed it and narrowed it, more and more with time,” until the “same people who came out with the first warning” tell him in May 2001 that “an attack on lower Manhattan is imminent.” Schippers speaks to several FBI agents directly, and hears that “there are [other agents] all over the country who are frustrated and just waiting to come out.” They are frustrated by “a bureaucratic elite in Washington short-stopping information,” which gives “terrorism a free reign in the United States.” Schippers later claims that some FBI agents later told him that before 9/11, “they had [Mohamed] Atta in their sights.” They also had attempted to “check out” the names and activities of “very strange characters training at flight schools.” He will claim that “FBI agents in Chicago and Minnesota” tell him “there [is] going to be an attack on lower Manhattan.” Schippers will later claim that he will attempt to contact Attorney General John Ashcroft and other politicians about this warning in coming months, but that they will show little interest (see July-Late August 2001). [WorldNetDaily, 10/21/2001; Indianapolis Star, 5/18/2002; Ahmed, 2004, pp. 258-260]

Entity Tags: Osama bin Laden, Yossef Bodansky, Al-Qaeda, David Schippers, William Jefferson (“Bill”) Clinton, John Ashcroft, Robert G. Wright, Jr., Federal Bureau of Investigation

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An investigative report commissioned by Charles Key (R-OK), a former Oklahoma legislator with ties to regional militia organizations, will conclude that the government’s investigation into the 1995 Oklahoma City bombing (see 8:35 a.m. - 9:02 a.m. April 19, 1995) was riddled with omissions and errors. Key informs WorldNetDaily (WND), a conservative news Web site, of the upcoming report’s conclusions. Key helped convene a grand jury investigation in 1998 to look into questions surrounding the bombing; when the jury found no evidence of a larger conspiracy, as Key had hoped it would (see December 30, 1998), he denounced the jury’s findings and created the Oklahoma Bombing Investigation Committee, an independent body that conducted the investigation and wrote the report. Key says he hopes the report will help Americans finally “get to the truth” behind the bombing conspiracy. “The purpose of our report is to document the truth,” Key tells WND. “We, as so many others do, believe that facts regarding other perpetrators, prior knowledge, and the number of explosive devices used to damage the Murrah Building has been concealed.” Key says the committee found “substantial evidence” proving that federal law enforcement officials and court officials knew of the attack well beforehand, but either ignored those warnings or deliberately allowed the attack to go forward. One of those warnings came from a government informant, Carole Howe, whose credibility was questioned by her handlers at the Bureau of Alcohol, Tobacco and Firearms (BATF—see August 1994 - March 1995). Other warnings came from two informants affiliated with organizations in foreign countries, Key says. Four government agencies, including the BATF and the US Marshals, received a notification “to be on the alert for possible attacks against individuals, federal institutions, or the public at large.” Key also says that Federal Judge Wayne Alley, who originally handled the case against convicted bomber Timothy McVeigh (see June 2, 1997 and June 11-13, 1997), told a reporter that the day of the bombing he had been warned to be on the alert for a possible bombing. Key also says he has statements from five witnesses who claim that no BATF agents were in the building at the time of the attack (this is false; a BATF agent documented his experiences in trying to escape from the building; see 9:02 a.m. and After, April 19, 1995). Other witnesses have told Key that they saw bomb squad vehicles in downtown Oklahoma City before the bomb went off. Key says “over 70 witnesses” saw McVeigh “and one or more John Does” in the days before, and on the day of, the bombing. After the bombing, Key says, around 40 witnesses identified the now-infamous “John Doe No. 2” (see April 20, 1995, April 21, 1995, April 29, 1995, and June 14, 1995) as a man of Middle Eastern descent (see 10:00 a.m. April 19, 1995 and After). Federal authorities ignored those witnesses, Key claims. Key also says that several witnesses in the building told of a “second bomb” going off before (not after) McVeigh’s truck bomb exploded. (Claims that a second bomb went off after the truck bomb detonated have been disputed—see After 9:02 a.m. April 19, 1995 and 9:22 a.m. April 19, 1995). Some of the witnesses say that the first, smaller detonation drove them to hide under their desks just before the larger bomb detonated, thus giving them the chance to save themselves. Key says the committee obtained seismological evidence from what he calls an expert source that, he says, “supports the fact that there were multiple explosions” that morning. But, as was the case with other witnesses, the expert “was not allowed to testify at the federal trials,” the report says. And, Key says, witnesses claim to have actually seen a number of bombs in the building that morning, reports that caused rescue personnel to evacuate the building while people were still trapped inside (see 10:00 a.m. and After, April 19, 1995 and 10:28 a.m. April 19, 1995). The report questions the size of McVeigh’s bomb, which was estimated at a number of different sizes but was eventually concluded by government experts to be somewhere around 4,800 pounds; the report says that estimate is incorrect. The damage suffered by the Murrah Building could not have been caused by a bomb of that size, according to “experts” quoted by the report. Key also says that the government deliberately prevented evidence of others’ involvement in the bombing to be used in McVeigh’s and Nichols’s trials, and says that indictments against the two named those persons (this is false—see August 10, 1995). Key says allegations by Jayna Davis that Osama bin Laden masterminded the bomb conspiracy (see March 20, 2001) support the report’s contentions. The report contains other allegations, including possible involvement by federal law enforcement and court officials, FBI officials refusing to allow Federal Emergency Management Agency (FEMA) personnel to investigate the building, FBI officials refusing to run fingerprint checks of over 1,000 prints obtained in the investigation, what the report calls “blatant bias” exhibited towards “anyone asking questions or probing into facts,” and of breaking “[v]irtually all of the rules governing grand juries.” Key’s committee concludes that the Clinton administration “had prior knowledge of the bombing,” and that “McVeigh and Nichols did not act alone.” Key tells WND: “The final report represents years of extensive investigation and countless interviews. It contains information never reported before in any forum.” [WorldNetDaily, 5/4/2001]

Entity Tags: Timothy James McVeigh, Carole Howe, Charles R. Key, Oklahoma Bombing Investigation Committee, Federal Bureau of Investigation, Jayna Davis, Wayne E. Alley, WorldNetDaily

Timeline Tags: US Domestic Terrorism

Gore Vidal and friend.Gore Vidal and friend. [Source: Economist]Author Gore Vidal says he will attend the execution of convicted Oklahoma City bomber Timothy McVeigh (see June 2, 1997 and June 11-13, 1997). Vidal was offered one of three witness slots McVeigh was given for friends or family members. Vidal says he has “exchanged several letters” with McVeigh since McVeigh wrote him in 1998 about an article Vidal wrote on the Bill of Rights. Vidal says that while he does not approve of the bombing (see 8:35 a.m. - 9:02 a.m. April 19, 1995), he and McVeigh share some views on the federal government. “He’s very intelligent,” Vidal says of McVeigh. “He’s not insane.” Vidal says he and McVeigh agree that the federal government went far beyond its limits in the FBI’s assault on the Branch Davidian compound outside of Waco, Texas, an assault that resulted in the deaths of 78 people (see April 19, 1993 and April 19, 1993 and After). “This guy’s got a case—you don’t send the FBI in to kill women and children,” Vidal says. “The boy has a sense of justice.” Vidal says he intends to write an article for Vanity Fair about the execution. [New York Times, 5/7/2001]

Entity Tags: Timothy James McVeigh, Gore Vidal

Timeline Tags: US Domestic Terrorism

New York Times reporter James Sterngold goes to Kingman, Arizona, to interview people there about a former resident, convicted Oklahoma City bomber Timothy McVeigh (see June 2, 1997), who now awaits execution (see June 11-13, 1997). While many in the small desert town continue to voice their suspicion of, and opposition to, the federal government as McVeigh did, they do not endorse McVeigh’s actions. McVeigh’s friend Walter “Mac” McCarty, an elderly ex-Marine who always carries a gun on his hip, recalls McVeigh attending some of his courses on handgun usage and safety (see February - July 1994). McCarty says he is angry at McVeigh for blowing up the Murrah Federal Building and killing 168 people (see 8:35 a.m. - 9:02 a.m. April 19, 1995). He calls the bombing senseless, but has an equal amount of anger and criticism for the FBI’s actions after the bombing, when he says agents from that bureau descended on the town and harassed its citizens. Kingman is not a haven for anti-government extremists, McCarty says. “There never was at any time a really organized militia or group like that around Kingman, and I would know,” he says. There are some people around here who think that way, I can tell you that. But it’s not organized like they say.” McCarty’s statement does not completely coincide with Kingman history. Arizona has had a number of active militias in the recent past, according to Kingman Police Chief Larry J. Butler, and some terrorist attacks, the largest being the derailment of an Amtrak train six months after McVeigh detonated his bomb (see October 9, 1995). Butler says during the mid-1990s, he would occasionally hear of hunters coming across makeshift survivalist camps in the desert. Butler remembers some “zealots” who would argue with his officers, claiming the government had no right to force them to register their cars or get drivers’ licenses, but he says those confrontations had dwindled away to almost nothing. Butler says: “To the extent there were any, Tim McVeigh killed the feelings for militias around here. I can tell you, there’s no sympathy for them.” Steve Johnson of the Mohave County Sheriff’s Department, agrees, saying: “I can’t say that they are here and I can’t say that they aren’t here. We just don’t see them.” Groups like the Southern Poverty Law Center say that since McVeigh’s bombing, the number of militia groups in Arizona has dropped sharply. [New York Times, 5/10/2001]

Entity Tags: Southern Poverty Law Center, Federal Bureau of Investigation, Larry J. Butler, Steve Johnson, James Sterngold, Timothy James McVeigh, Walter (“Mac”) McCarty

Timeline Tags: US Domestic Terrorism

The Justice Department reveals that it failed to turn over nearly 4,000 pages of documentary evidence to the defense in the trial of convicted Oklahoma City bomber Timothy McVeigh (see 8:35 a.m. - 9:02 a.m. April 19, 1995 and June 2, 1997). Attorney General John Ashcroft postpones McVeigh’s execution (see January 16, 2001) for 30 days to allow defense attorneys to review the newly released documents. [Douglas O. Linder, 2001; New York Times, 5/11/2001; Washington Post, 5/11/2001; Fox News, 4/13/2005] Apparently many of the documents relate to the FBI’s investigation into the never-identified “John Doe No. 2” (see April 20, 1995, April 21, 1995, April 29, 1995, and June 14, 1995), which the agency now terms a “dead-end” investigation. Sources say many of the documents are “302 forms,” the forms that document the raw interviews conducted by agents with witnesses. [Washington Post, 5/11/2001; Mayhem (.net), 4/2009] The documents were found by bureau archivists in Oklahoma City as they canvassed the agency’s 56 field offices in a final search of records related to the bombing in anticipation of McVeigh’s execution (see June 11-13, 1997). Lawyers for both McVeigh and his convicted co-conspirator Terry Nichols (see December 23, 1997 and June 4, 1998) were legally entitled to review the records as they prepared for the two trials. Justice Department spokesperson Mindy Tucker issues the following statement: “On Tuesday, May 8, the Department of Justice notified Timothy McVeigh’s attorney of a number of FBI documents that should have been provided to them during the discovery phase of the trial. While the department is confident the documents do not in any way create any reasonable doubt about McVeigh’s guilt and do not contradict his repeated confessions of guilt, the department is concerned that McVeigh’s attorneys were not able to review them at the appropriate time.” The FBI blames its obsolete computer system for the error. Prosecutors say the documents were not material to either case. McVeigh’s former lawyer Stephen Jones says, “I said all along they weren’t giving us everything.” [New York Times, 5/11/2001; Indianapolis Star, 2003] Law professor James S. Liebman, who helped conduct an extensive study of death penalty appeals across the country, says the failure to produce the documents is “something I’ve just never heard of.… I can tell you, it’s extremely rare if it’s ever happened before.” [Washington Post, 5/11/2001]

Entity Tags: Federal Bureau of Investigation, James S. Liebman, Mindy Tucker, Stephen Jones, John Ashcroft, Terry Lynn Nichols, Timothy James McVeigh, US Department of Justice

Timeline Tags: US Domestic Terrorism

New York City’s Office of Emergency Management (OEM), which is located in World Trade Center Building 7, organizes a bio-terrorism drill where militant extremists attack the city with bubonic plague and Manhattan is quarantined. The “tabletop exercise” is called RED Ex—meaning “Recognition, Evaluation, and Decision-Making Exercise” —and involves about seventy different entities, agencies, and locales from the New York area. Federal legislation adopted in 1997 requires federal, state, and local authorities to conduct regular exercises as part of the Domestic Preparedness Program (DPP). The US Defense Department chose New York City as the venue for RED Ex due to its size, prominence, and level of emergency preparedness. Various high-level officials take part, including Mayor Rudolph Giuliani, OEM Director Richard Sheirer, Fire Commissioner Thomas Von Essen, and Police Commissioner Bernard Kerik. Agencies and organizations that participate include New York City Fire Department, New York City Police Department, the FBI, and the Federal Emergency Management Agency (FEMA). The exercise is supposedly so intense that, according to one participant, “five minutes into that drill, everybody forgot it was a drill.” [New York City Government, 5/11/2001; New York City Government, 9/5/2001, pp. 74 pdf file; New York Sun, 12/20/2003; 9/11 Commission, 5/18/2004] According to OEM Director Richard Sheirer, “Operation RED Ex provided a proving ground and a great readiness training exercise for the many challenges the city routinely faces, such as weather events, heat emergencies, building collapses, fires, and public safety and health issues.” [New York City Government, 5/11/2001] In his prepared testimony before the 9/11 Commission, Bernard Kerik later states: “The City, through its OEM, had coordinated plans for many types of emergencies; and those plans were tested frequently.” The types of emergencies they prepared for, he states, included “building collapses” and “plane crashes.” [9/11 Commission, 5/18/2004 pdf file] Considering Richard Sheirer’s comments, RED Ex appears to be one example where the city tests for building collapses. Details about training for airplanes crashing into New York City remain unknown. The second part of this exercise, called Tripod, is scheduled to take place in New York on September 12, 2001, but is cancelled due to the 9/11 attacks.

Entity Tags: New York City Fire Department, US Department of Defense, World Trade Center, Bernard Kerik, Rudolph (“Rudy”) Giuliani, National Air College, New York City Police Department, Federal Emergency Management Agency, Federal Bureau of Investigation

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

New York Times reporter David Stout observes that the FBI’s admitted failure to turn over documents to convicted Oklahoma City bomber Timothy McVeigh (see 8:35 a.m. - 9:02 a.m. April 19, 1995, June 2, 1997, and May 10-11, 2001) will fuel conspiracy theories that will last for years. Attorney General John Ashcroft admitted as much when he ordered a delay in McVeigh’s scheduled execution to review the incident, saying, “If any questions or doubts remain about this case, it would cast a permanent cloud over justice.” Stout writes: “But for some people the cloud has been there all along, and always will be. They will never accept the government’s assertion that the withholding of the documents was simple human, bureaucratic error. And so the 1995 bombing of a federal office building in Oklahoma City seems likely to join the assassinations of John F. Kennedy and the Rev. Dr. Martin Luther King Jr. as events whose truth—in the eyes of some Americans—is forever untold.” Charles Key, a former Oklahoma state legislator who has recently released a statement packed with assertions of a larger conspiracy and government malfeasance surrounding the bombing (see May 4, 2001), has been particularly vocal in his scorn over the document incident, and his contention that it is just part of a larger conspiracy by the government to cover up the truth behind the bombing. McVeigh’s former lawyer Stephen Jones seems to agree with Key; in his recent book (see August 14-27, 1997) Others Unknown: Timothy McVeigh and the Oklahoma Bombing Conspiracy, Jones asserts: “The real story of the bombing, as the McVeigh defense pursued it, is complex, shadowy, and sinister. McVeigh, like the government, had its own reasons to keep it so. It stretches, web-like, from America’s heartland to the nation’s capital, the Far East, Europe, and the Middle East, and much of it remains a mystery.” Others go even farther in their beliefs. Charles Baldridge of Terre Haute, Indiana, where McVeigh is incarcerated awaiting execution, says, “I won’t say that McVeigh didn’t do it, but he wasn’t the brains, he wasn’t the one who orchestrated it.” Asked who orchestrated the bombing, Baldridge replies, “The government.” Many people believe that if the government did not actually plan and execute the bombing, it allowed it to happen, in order to use it as an excuse for passing anti-terrorism laws and curbing basic freedoms. Many of the same conspiracy theories that sprouted in the aftermath of the Branch Davidian tragedy (see April 19, 1993 and April 19, 1993 and After) are now appearing in the public discourse about the Oklahoma City bombing, Stout notes. [New York Times, 5/13/2001]

Entity Tags: John F. Kennedy, Charles Baldridge, Charles R. Key, David Stout, Martin Luther King, Jr., Stephen Jones, Timothy James McVeigh, John Ashcroft, Federal Bureau of Investigation

Timeline Tags: US Domestic Terrorism

Several of the 9/11 hijackers make trips to Las Vegas and the west coast over the summer:
bullet May 24-27: Marwan Alshehhi flies to Vegas (see May 24-27, 2001);
bullet June 7-10: Ziad Jarrah takes a trip to Vegas (see June 7-10, 2001);
bullet June 28-July 1: Mohamed Atta takes his first trip to Vegas, flying from Fort Lauderdale to Boston and then, the next day, to Las Vegas via San Francisco with United Airlines. He stays there three nights, then returns to Boston via Denver, and flies to New York the next day;
bullet July 31-August 1: Waleed Alshehri flies from Fort Lauderdale to Boston and then takes American Airlines flight 195 to San Francisco the next day. After spending a night at the La Quinta Inn, he returns to Miami via Las Vegas; [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 1-2, 16, 18 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 55-7 pdf file]
bullet August 1: Actor James Woods sees four people he will later suspect are hijackers, including individuals he believes to be Khalid Almihdhar and Hamza Alghamdi, on a transcontinental flight (see August 1, 2001). Abdulaziz Alomari is reported to try to get into the cockpit on a different flight from Vegas on the same day (see August 1, 2001);
bullet August 13-14: Atta, Hani Hanjour, and Nawaf Alhazmi all fly to Vegas, possibly meeting some other hijackers there (see August 13-14, 2001).
Nawaf Alhazmi and Khalid Almihdhar also made frequent car trips to Las Vegas from San Diego, where they lived in 2000. [Los Angeles Times, 9/1/2002; McDermott, 2005, pp. 192] The reason for these trips is never definitively determined, although there will be speculation the hijackers are casing aircraft similar to those they will hijack on 9/11. The 9/11 Commission will comment, “Beyond Las Vegas’s reputation for welcoming tourists, we have seen no credible evidence explaining why… the operatives flew to or met in Law Vegas.” [9/11 Commission, 7/24/2004, pp. 242, 248] After 9/11, it will be reported that the hijackers may use these cross-country flights to take pictures of airline cockpits and check out security at boarding gates. During the flights, the hijackers apparently take notes, watch the crews, and even videotape them. There are some reports that two, or perhaps more, of the hijackers sit in “jumpseats” in the pilot’s cabin, a courtesy extended by airlines to other pilots, during the surveillance flights (see Summer 2001) and on the day of 9/11 itself (see November 23, 2001). [Boston Globe, 11/23/2001; Associated Press, 5/28/2002] There are reports that the hijackers drink alcohol, gamble, and frequent strip clubs while they are in Las Vegas. For example, according to a dancer named “Samantha,” Marwan Alshehhi stares up at her blankly while she “undulate[s] her hips inches from his face” and only gives her $20, although he is a “light drinker.” [San Francisco Chronicle, 10/4/2001; Newsweek, 10/15/2001]

Entity Tags: Mohamed Atta, Nawaf Alhazmi, Khalid Almihdhar, Waleed Alshehri

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

One of the documents turned over to the lawyers for convicted Oklahoma City bombing conspirators Timothy McVeigh (see June 2, 1997 and June 11-13, 1997) and Terry Nichols (see December 23, 1997 and June 4, 1998) is a report about a purported eyewitness to the bombing (see 8:35 a.m. - 9:02 a.m. April 19, 1995) whose statements were attacked during McVeigh’s trial. Eyewitness Morris John Kuper Jr. called the FBI two days after the bombing to say that an hour before the bombing, he saw a man resembling McVeigh walking in the company of another man near the Murrah Federal Building. He told agents that he saw both men get into an old, light-colored car similar to the Mercury Marquis McVeigh was arrested in later that morning (see 9:03 a.m. -- 10:17 a.m. April 19, 1995). In court, Kuper described the other man as being similar to a sketch of the suspected, never-identified “John Doe No. 2” (see April 20, 1995, April 21, 1995, April 29, 1995, and June 14, 1995). Kuper also testified that he told agents they should check security cameras at two nearby buildings to see if they caught anything, but, Kuper told the court, “they took my name and phone number and never contacted me again.” FBI documents show that he contacted the FBI via email in October 1995, not on April 21 as he claimed; US Attorney Patrick Ryan challenged Kuper’s credibility in court over the discrepancy in dates. The newly discovered document details Kuper’s conversation with agents on April 21. Ryan says now that he never knew the document existed: “I certainly would never intentionally tell the jury someone had not come forward for six months if I knew they had come forward a couple of days after the bombing.” Ryan says that he still believes Kuper and other defense witnesses who claimed to have seen others accompanying McVeigh before the bombing were “fairly unreliable. The problem with any of these witnesses, even if some were right, you didn’t know which were the right ones and which were the wrong ones.” At the time, fellow prosecutor Beth Wilkinson compared the “John Doe No. 2” accounts to “Elvis sightings.” McVeigh has also said that “John Doe No. 2” does not exist. [New York Times, 5/27/2001]

Entity Tags: Morris John Kuper, Jr, Beth Wilkinson, Patrick M. Ryan, Federal Bureau of Investigation, Timothy James McVeigh, Terry Lynn Nichols

Timeline Tags: US Domestic Terrorism

Chief Ray Downey of the New York City Fire Department (FDNY) firmly believes that a major terrorist attack in the United States is imminent. According to a book written by his nephew, in the months before 9/11, Downey has on his desk “all the reports he can get his hands on about the threat of terrorism.” This is because he “has become convinced that a major terrorist attack is coming and that very few people in New York, or the United States, are prepared for this eventuality.” [Downey, 2004, pp. 218-219]
Fire Chief Warns, 'We're Gonna Get Hit Bad' - Downey was in charge of rescue operations following the terrorist bombings of the World Trade Center in 1993 (see February 26, 1993), the Murrah Federal Building in Oklahoma City in 1995 (see 8:35 a.m. - 9:02 a.m. April 19, 1995), and the Olympic Games in Atlanta, Georgia, in 1996. [New York Times, 11/22/2001; Fire Engineering, 3/2002] Having witnessed the aftermath of these attacks, he now feels “certain that a big one [is] coming next.” Whenever a conversation turns to the subject of terrorism, he warns, “We’re gonna get hit bad.” Furthermore, the 1993 WTC bombing demonstrated to him that Islamic terrorists see New York as their prime target. Downey has discussed his concerns with his men and outlined various scenarios to them. He thinks the “big one” is most likely going to be an attack involving a chemical or dirty bomb in an urban environment. [Downey, 2004, pp. 224]
Chief Has Planned the Fire Department's Response to Terrorism - Downey is in charge of the FDNY’s renowned Special Operations Command (SOC). [New York Post, 12/16/2001; Fire Engineering, 3/2002] The SOC is an elite group of firefighters who respond to unique fire and emergency situations, and its members are trained to deal with catastrophes. [New York Daily News, 10/21/2001; Long Island Herald, 7/13/2007; Smithsonian, 8/31/2013] As head of the unit, Downey is responsible for planning the FDNY’s response to terrorist attacks. He has “worked out various scenarios for terrorist attacks—who would be the first, second, and third of his companies on scene; what would each unit do,” according to the book by his nephew. He has “studied floor plans of major landmarks, looked at aerial views of [New York], thought about traffic routes, bridges, and tunnels.” [Downey, 2004, pp. 222-223]
Chief Serves on a Government Commission on Terrorism - Downey is also a member of the Gilmore Commission, an advisory panel established in 1999 to assess America’s capabilities for responding to domestic terrorist incidents involving weapons of mass destruction. [New York Times, 11/22/2001; Fire Engineering, 3/2002] And in his spare time, he has traveled around the country, “preaching the need to prepare for terrorism,” according to Hal Bruno, chairman of the National Fallen Firefighters Foundation. [Newsday, 9/13/2001]

Entity Tags: Hal Bruno, Ray Downey, New York City Fire Department

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A small number of Branch Davidians, who live a quiet existence outside of Waco, Texas, and worship in a church dedicated in April 2000 (see September 18, 1999 - April 19, 2000) and built very near the site of the April 1993 conflagration that killed almost 80 of their fellow Davidians (see April 19, 1993), say they have no connection to Oklahoma City bomber Timothy McVeigh. McVeigh, a racist white separatist who evidence shows used the 1993 tragedy as a spark for his decision to bomb a federal building in Oklahoma City on the second anniversary of the Davidian tragedy (see 8:35 a.m. - 9:02 a.m. April 19, 1995), is due to be executed for his crime (see June 2, 1997). Davidian leader Clive Doyle says his group does not appreciate McVeigh’s actions. “I don’t see that blowing up a building that kills a whole bunch of kids really makes a strike against the government or law enforcement, if that’s what you’re against,” he says. “It didn’t hurt them all that much and it didn’t help us.” Doyle escaped the April 1993 fire that destroyed the Mt. Carmel compound, but lost his 18-year-old daughter in the flames. Doyle and others say that in recent weeks more and more radical-right extremists have come to view the site of the conflagration; he has begun building a security fence to keep out unwanted visitors. Robert Darden, an English professor who wrote a book on the Branch Davidians and the Waco siege, says the sect is generally peaceful, and had been so until its leader David Koresh led its members down a path of armed militancy. Doyle says he does not believe Koresh would have approved of either the McVeigh bombing or any armed assault against government authorities. He recalls Koresh welcoming a man who offered to rally thousands of militiamen in an attack on federal agents, but also says Koresh discouraged such an action. Ron Goins, who is not a Davidian but who often visits the new church and its members, says, “I felt the same rage [as McVeigh], but I didn’t feel the responsibility upon myself to take lives, especially since there were innocent people who died in Oklahoma City.” Moreover, Goins says, McVeigh’s bombing shifted public attention away from scrutiny of the government and toward “mad bombers, lone gunmen, and things like that.” Doyle says he is unhappy that people now connect the Davidian tragedy with the Oklahoma City bombing. [Waco Tribune-Herald, 6/10/2001]

Entity Tags: Ron Goins, Branch Davidians, Robert Darden, Clive J. Doyle, David Koresh, Timothy James McVeigh

Timeline Tags: US Domestic Terrorism, 1993 Branch Davidian Crisis

Lawyers for FBI laboratory employees send an urgent letter to Attorney General John Ashcroft alleging that a key prosecution witness in the trial of accused Oklahoma City bomber Timothy McVeigh (see June 2, 1997 and June 11-13, 1997) may have lied during McVeigh’s trial. The accusations center around Steven Burmeister, now the FBI laboratory’s chief of scientific analysis, who testified that the FBI crime lab found residues of explosives on the clothing that McVeigh was wearing when he was arrested after the bomb exploded (see 9:03 a.m. -- 10:17 a.m. April 19, 1995). The letter reads in part, “Material evidence presented by the government in the OKBOMB prosecution through the testimony of Mr. Burmeister appears to be false, misleading, and potentially fabricated,” referring to testimony Burmeister had given in an unrelated civil case, which contradicted his testimony in the McVeigh case; Burmeister had talked about the restrictions on his work area and the requirement that laboratory employees wear protective clothing. The letter is sent to Ashcroft by fax and by courier with the notation “urgent matter for the immediate attention of the attorney general.” The letter will sit in Ashcroft’s clerical office for nearly two months before being turned over to the FBI. Justice Department spokesperson Barbara Comstock will say that neither Ashcroft nor other top department officials ever saw the letter, and it was never reviewed to determine if it should be given to McVeigh’s lawyers. Prosecutors used Burmeister’s testimony to determine the exact composition of the bomb McVeigh used to bring down the Murrah Federal Building and kill 168 people. The judge in the trial, Richard P. Matsch, refused to allow McVeigh’s lawyers to hear criticisms of the crime lab’s evidence handling (see January 27, 1997 and May 20, 1997). The accusations against Burmeister were never given to McVeigh’s lawyers, even as a judge was weighing the option to delay McVeigh’s execution because the government failed to turn over other evidence (see May 10-11, 2001, May 16, 2001, and June 1-7, 2001). The letter is later turned over to the lawyers of convicted bombing conspirator Terry Nichols (see December 23, 1997, June 4, 1998, and May 15, 2001), who will face 160 counts of murder in an upcoming trial by the State of Oklahoma (see September 5, 2001). [New York Times, 5/1/2003]

Entity Tags: John Ashcroft, Barbara Comstock, Federal Bureau of Investigation, Steven G. Burmeister, Terry Lynn Nichols, Timothy James McVeigh, Richard P. Matsch

Timeline Tags: US Domestic Terrorism

All the hijackers based in New Jersey open at least one bank account there:
bullet Hani Hanjour opens an account with the Hudson United Bank on June 27, 2001;
bullet He opens another account with the same bank three days later, when Nawaf Alhazmi also opens one;
bullet Ahmed Alghamdi, Nawaf Alhazmi, and Majed Moqed open accounts with the Dime Savings Bank on July 9, 2001;
bullet Khalid Almihdhar opens an account with the Hudson United Bank on July 18, 2001. He closes it on August 31;
bullet Salem Alhazmi opens an account with the Hudson United Bank on July 21, 2001;
bullet Abdulaziz Alomari opens an account with the Hudson United Bank on July 26, 2001;
bullet Khalid Almihdhar opens an account with the First Union National Bank on August 22, 2001 with a $50 deposit. He changes his contact address on September 5;
bullet Hani Hanjour opens an account with First Union National Bank on August 23, 2001 with a $50 deposit. He then attempts to withdraw $5,000 on September 5 and $4,900 from it on September 7, despite it containing nothing but the original $50. Unable to make the withdrawal, he cashes a $20 check instead. Hanjour closes the account the next day. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file] These hijackers will subsequently fly on three of the planes on 9/11. In its Terrorist Financing monograph the 9/11 Commission will note: “Among other things they used the debit cards to pay for hotel rooms—activity that would have enabled the FBI to locate them, had the FBI been able to get the transaction records fast enough. Moreover, Alhazmi used his debit card on August 27 to buy tickets for himself… and fellow Flight 77 hijacker Salem Alhazmi. If the FBI had found either Almihdhar or Nawaf Alhazmi, it could have found the other. They not only shared a common bank but frequently were together when conducting transactions. After locating Almihdhar and Alhazmi, the FBI could have potentially linked them through financial records to the other Flight 77 hijackers… Nawaf Alhazmi and Flight 77 pilot Hani Hanjour had opened separate savings accounts at the same small New Jersey bank at the same time and both gave the same address. On July 9, 2001, the other Flight 77 muscle hijacker, Majed Moqed, opened an account at another small New Jersey bank at the same time as Nawaf Alhazmi, and used the same address. Given timely access to the relevant records and sufficient time to conduct a follow-up investigation, the FBI could have shown that Hani Hanjour, Majed Moqed, and Salem al Hazmi were connected to potential terrorist operatives Almihdhar and Nawaf Alhazmi.” [9/11 Commission, 8/21/2004, pp. 58-59, 141 pdf file] The hijackers also open several other bank accounts (see June 28-July 7, 2000).

Entity Tags: Hani Hanjour, Ahmed Alghamdi, Khalid Almihdhar, Salem Alhazmi, Nawaf Alhazmi, Abdulaziz Alomari, 9/11 Commission, Majed Moqed

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Akamai’s headquarters in Cambridge, Massachusetts.Akamai’s headquarters in Cambridge, Massachusetts. [Source: Akamai]In order to protect the White House website against a predicted attack by the Code Red virus, Richard Clarke, the White House counterterrorism chief, employs high-tech firm Akamai, which is run by Daniel Lewin, who will be the first person killed in the 9/11 hijackings. [Clarke and Knake, 2010, pp. 112; Forbes, 4/8/2010; Forbes, 7/1/2010; Ha'aretz, 11/11/2011] Akamai was co-founded in 1998 by Lewin, a graduate student at the Massachusetts Institute of Technology (MIT), and Tom Leighton, a professor of applied mathematics at MIT. Its technology enables the Internet to handle Web congestion, so content can be delivered quickly and efficiently. [Slate, 9/11/2015; Forbes, 3/25/2019] The Code Red worm was created to cause damage by conducting a “distributed denial of service” attack, which, according to Scientific American, “overwhelms a website by directing computers to deluge it with spurious connections.” [Scientific American, 10/28/2002] It is designed to attack the White House infrastructure on the Internet by bombarding the White House Web server with data, thereby shutting it down for hours or even days. [Register, 7/24/2001; Minneapolis/St. Paul Business Journal, 8/26/2001; MIT Technology Review, 10/1/2003; Forbes, 3/25/2019]
Help Is Needed to Stop an Attack on the White House Website - Clarke wants help from Akamai because he has learned that 300,000 computers infected with Code Red are about to attack the White House website. [Forbes, 4/8/2010] He therefore turns up at the company’s headquarters in Cambridge, Massachusetts. This is the first time Akamai has dealt with him. “We did not know him, but he somehow knew us,” Leighton, who is Akamai’s chief scientist, will later remark. [Forbes, 3/25/2019] Lewin is presumably one of the people Clarke deals with during the visit since, as well as being the firm’s co-founder, as chief technology officer he “effectively ran the company,” according to Lior Netzer, one of his colleagues. [Ha'aretz, 11/11/2011] Clarke tells Akamai “that there was going to be a massive attack on the White House Internet infrastructure… and he believed that we could help him,” Leighton will recall. Akamai agrees to provide the White House with the assistance he requests. [Forbes, 3/25/2019]
Akamai Stops the Virus - The Code Red worm attacks the White House website with requests that threaten to overload its server on July 19. [CNET News, 7/27/2001; Guardian, 8/31/2001] But Akamai is able to stop the fraudulent data requests by redirecting them to Akamai servers around the world.
Akamai Has No Experience of Cybersecurity Work - It is unclear when Clarke approaches Akamai for help. The firm is enlisted by him “with just a few hours’ notice,” according to Forbes magazine. [Forbes, 7/1/2010] But Leighton will say he visits Akamai two weeks before the worm is set to attack the White House’s Internet infrastructure. It is also unclear why Clarke has chosen to go to Akamai for help since the company apparently has never previously done any cybersecurity work. Leighton will in fact say that the assistance it provides to the White House on this occasion “gave birth to our government and security business.” According to Leighton, the reason is that Clarke has “figured out that [Akamai] had a large edge network with a large number of servers close to where the users were and where the attacking bots were,” and he “felt that if the traffic was directed through us, that the network had enough capacity to filter out the attack and protect the core.” [Forbes, 3/25/2019] Ironically, Lewin will apparently be the first person killed in the 9/11 attacks. He will be a passenger on Flight 11, the first plane to be hijacked, and reportedly have his throat slashed when the hijackers are taking over (see (8:14 a.m.) September 11, 2001). [Ha'aretz, 11/11/2011; Raskin, 2013, pp. 218; CNN, 9/11/2013; Tablet, 9/11/2013]

Entity Tags: Akamai, Richard A. Clarke, Tom Leighton, Daniel Lewin, Lior Netzer

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Some al-Qaeda operatives hold a meeting in northern Spain to finalize plans for the 9/11 attacks. Those allegedly present are listed below. The first two operatives listed are definitely present; it is less certain that the others are there:
bullet Future 9/11 hijacker Mohamed Atta. [El Mundo (Madrid), 9/30/2001]
bullet Ramzi bin al-Shibh, an associate of Atta from Hamburg, arrives in Spain on July 9, and stays until July 16. Spanish authorities are notified of his arrival in the country by German intelligence (see (Around July 9, 2001)). [New York Times, 5/1/2002]
bullet Some reports say that 9/11 hijacker Marwan Alshehhi attends, although if he does, he may use a false identity, as US immigration has no records of his departure or return. [El Mundo (Madrid), 9/30/2001; US Department of Justice, 5/20/2002]
bullet The Spanish newspaper La Vanguardia will later report that 9/11 hijackers Waleed and Wail Alshehri meet Atta on July 16. [Associated Press, 9/27/2001] However, there will be no mention of them attending the meeting in some other accounts. For example, their attendance will not be mentioned in the relevant section of the 9/11 Commission Report. [9/11 Commission, 7/24/2004, pp. 243-5]
bullet Amer el-Azizi. [Wall Street Journal, 4/7/2004; Associated Press, 1/23/2005] El-Azizi, who seems to have made preparations for the meeting, is under surveillance at this time, as Spanish authorities are listening in on his phone calls. [Wall Street Journal, 3/19/2004] Calls possibly related to the meeting’s organization were overheard (see Before July 8, 2001). [Los Angeles Times, 4/14/2004; Los Angeles Times, 4/29/2004] Spanish judge Baltasar Garzon will later indict el-Azizi for helping plan 9/11 and say that he assisted the plotters by arranging accommodation for them and acting as a courier. However, US officials will be less certain of his involvement. [Associated Press, 1/23/2005] His arrest shortly after 9/11 will be frustrated by Spanish intelligence (see October 2001 and Shortly After November 21, 2001) and he will go on to be involved in the 2004 Madrid bombings (see Before March 11, 2004 and 7:37-7:42 a.m., March 11, 2004).
bullet Barakat Yarkas, head of an al-Qaeda-linked cell in Spain. [New York Times, 11/20/2001; Los Angeles Times, 1/14/2003]
bullet Mohammed Belfatmi. Belfatmi is an associate of Yarkas, and lives near the hotels where Atta and bin al-Shibh stay. He will flee Europe just before 9/11 with Said Bahaji, a member of the al-Qaeda cell in Hamburg (see September 3-5, 2001). [Los Angeles Times, 1/14/2003; BBC Worldwide Monitoring, 12/2/2004]
bullet Mamoun Darkazanli and Mohammed Haydar Zammar, associates of Atta’s from Germany.
bullet Al Jazeera reporter Tayseer Allouni.
bullet Said Bahaji, a member of the al-Qaeda cell in Hamburg. According to Spanish investigators, Bahaji is with Atta the entire time, and they both stay at the Monica Hotel. [Fouda and Fielding, 2003, pp. 137]
bullet 9/11 mastermind Khalid Shaikh Mohammed (KSM). In 2002, Al Jazeera journalist Yosri Fouda will allegedly interview bin al-Shibh and KSM together before either of them are arrested (see April, June, or August 2002). Neither bin al-Shibh nor KSM will discuss any details of the meeting with Fouda, including who attended. KSM will neither confirm nor deny he was there. However, in a 2003 book, Fouda will claim that, according to Spanish investigators, the initial attendees are Atta, bin al-Shibh, Bahaji, and a fourth man who might be KSM. They are later joined by Alshehhi and two unnamed others. [Fouda and Fielding, 2003, pp. 137]
However, there is a parallel meeting in Granada, in the south of Spain, at this time, and Yarkas, Darkazanli, Zammar, and Allouni may only be at that meeting, and may not meet Atta and bin al-Shibh in person (see July 6, 2001 and Shortly After). [New York Times, 11/20/2001; Los Angeles Times, 1/14/2003] After being captured, bin al-Shibh will deny meeting anyone other than Atta while in Spain. [9/11 Commission, 7/24/2004, pp. 243-5] However, questions will be raised about the quality of information obtained from detainees due to the methods—including torture—used to extract it (see June 16, 2004). The movements of Atta and his associates in Spain are apparently mirrored by those of FBI agents John O’Neill and Mark Rossini (see July 5-16, 2001).

Entity Tags: Mamoun Darkazanli, Wail Alshehri, Marwan Alshehhi, Khalid Shaikh Mohammed, Mohamed Atta, Mohammed Haydar Zammar, Amer el-Azizi, Yosri Fouda, Mohammed Belfatmi, Tayseer Allouni, Ramzi bin al-Shibh, Said Bahaji, Barakat Yarkas

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

David Schippers.
David Schippers. [Source: Publicity photo]David Schippers, the House Judiciary Committee’s chief investigator in the Clinton impeachment trial and the lawyer for FBI agent Robert Wright since September 1999, will later claim that he was warned about an upcoming al-Qaeda attack on lower Manhattan in May 2001 (see May 2001). After May, Schippers continues to get increasingly precise information about this attack from FBI agents in Chicago and Minnesota, and around July he renews efforts to pass the warning to politicians. He will claim, “I tried to see if I could get a Congressman to go to bat for me and at least bring these people [to Washington] and listen to them. I sent them information and nobody cared. It was always, ‘We’ll get back to you,’ ‘We’ll get back to you,’ ‘We’ll get back to you.’” At the same time he is attempting to pass on this warning, he will claim he is also attempting to pass on the work of reporter Jayna Davis and her theory that Middle Easterners were involved in the 1995 Oklahoma City bombing (see 8:35 a.m. - 9:02 a.m. April 19, 1995), and also Wright’s claim that Hamas operatives were operating freely inside the US (see February-March 2001). The three claims put together seem to lead to a bad response; Schippers later comments, “People thought I was crazy.” Around July 15, he attempts to contact Attorney General John Ashcroft. Conservative activist “Phyllis Schlafly finally apparently made some calls. She called me one day and said, ‘I’ve talked to John Ashcroft, and he’ll call you tomorrow.’” The next day, one of Ashcroft’s underlings in the Justice Department calls him back and says, “We don’t start our investigations with the Attorney General. Let me look into this, and I’ll have somebody get back to you right away.” Schippers will say he never did hear back from anyone in the Justice Department. Perhaps coincidentally, on July 26 it will be reported that Ashcroft has stopped flying commercial aircraft due to an unnamed threat (see July 26, 2001). In late August, his FBI agent sources again confirm that an al-Qaeda attack on lower Manhattan is imminent. [WorldNetDaily, 10/21/2001; Indianapolis Star, 5/18/2002; Ahmed, 2004, pp. 258-260] In 2003, Wright will say, “In 2000 and in 2001, [Schippers] contacted several US congressmen well before the September 11th attacks. Unfortunately, these congressmen failed to follow through with Mr. Schippers’ request that they investigate my concerns.” It is not clear if Wright was one of the Chicago FBI agents that Schippers claims gave warnings about a Manhattan attack, or if Wright is only referring to Wright’s investigation into funding for Hamas and other groups that Schippers was also warning politicians about (see February-March 2001). [Federal News Service, 6/2/2003]

Entity Tags: William Jefferson (“Bill”) Clinton, US Department of Justice, Al-Qaeda, Robert G. Wright, Jr., Phyllis Schlafly, John Ashcroft, Hamas, Federal Bureau of Investigation, David Schippers, Jayna Davis

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A hotel owner in Oklahoma City will later say that he sees Zacarias Moussaoui, Mohamed Atta, and Marwan Alshehhi together on or around this day. He will claim they come to his hotel late at night and ask for a room, but end up staying elsewhere. At the time, Moussaoui is living 28 miles away in Norman, Oklahoma (see February 23-June 2001). However, even though the US government will later struggle to find evidence directly connecting Moussaoui to any of the 9/11 hijackers, this account will not be cited by any US government officials or prosecutors. An article will later suggest this may be because of numerous reports and eyewitnesses claiming Timothy McVeigh and Terry Nichols stayed at the same hotel with a group of Middle Easterners in the weeks before the 1995 Oklahoma City bombing (see 8:35 a.m. - 9:02 a.m. April 19, 1995). By highlighting this encounter, it might draw renewed attention to controversial Oklahoma City bombing theories. Atta and Alshehhi briefly visited an Oklahoma flight school in July 2000 (see July 2-3, 2000), before Moussaoui arrived in the US. On April 1, 2001, 9/11 hijacker Nawaf Alhazmi received a speeding ticket in Oklahoma (see April 1, 2001), but there have been no sightings of him with Moussaoui. [LA Weekly, 8/2/2002]
Link to Oklahoma City Bombing? - Former CIA analyst Larry Johnson will say of this meeting: “One of the things that’s evident right now in connection with this investigation, the motel in Oklahoma City where the April bombing against the Murrah building was planned and executed from, that same hotel figures in two of the 9/11 hijackers and Zacarias Moussaoui, who’s currently in jail. Those three guys tried to check into that motel. And there is another fellow in Oklahoma City that links them to the April bombing against the Murrah building.… I have spoken to the owner of the motel. After the 9/11 attack, he called the FBI. The FBI came out and interviewed him, as he identified Mohamed Atta, Marwan Alshehhi, and Zacarias Moussaoui. They came in. They said, ‘We’re looking for a room.’ He said: ‘I don’t have any room. What do you need it for?’ They said, ‘We’re going for flight training.’” [O'Reilly Factor, 5/7/2002]
Intriguingly Similar Sightings Nearby - Years later, a 2002 FBI document will be made public that reveals several employees at a flight school in Bethany, Oklahoma, saw Atta, Alshehhi, and hijacker Waleed Alshehri flying small aircraft several times from early 2001 until August 2001. Additionally, Moussaoui was said to use the same airport, although there will be no mentioned sightings of him with the others. Bethany is about five miles from Highway 40, which is where the hotel mentioned above is near. Additionally, the hotel is about 28 miles from Norman, Oklahoma (where Moussaoui is living) and Bethany is about 33 miles from Norman (see Early 2001-August 2001). [Federal Bureau of Investigation, 4/19/2002]

Entity Tags: Marwan Alshehhi, Larry C. Johnson, Mohamed Atta, Zacarias Moussaoui

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

9/11 hijacker Mohamed Atta receives $100,000 from accounts in Pakistan. The money is transferred to two of his accounts in Florida. [Fox News, 10/2/2001; Associated Press, 10/2/2001; US Congress, 10/3/2001; CNN, 10/6/2001; CNN, 10/8/2001] This will later be reported in various media. For example, ABC News will say that federal authorities track “more than $100,000 from banks in Pakistan to two banks in Florida to accounts held by suspected hijack ringleader Mohamed Atta.” [ABC News, 9/30/2001] Law enforcement sources will tell CNN, “[T]he wire transfers from Pakistan were sent to Atta through two banks in Florida.” [CNN, 10/1/2001] One of the hijackers’ financiers, the Pakistan-based Omar Saeed Sheikh, is said to wire Atta around $100,000 in August (see Early August 2001). The transfers from Pakistan will be disclosed a few weeks after 9/11 but will then fade from view (see September 30-October 7, 2001), until 2003 when John S. Pistole, deputy assistant director of the FBI’s Counterterrorism Division, tells the Senate Committee on Governmental Affairs that the FBI has traced the origin of funding for 9/11 back to accounts in Pakistan (see July 31, 2003). However, in 2004 the 9/11 Commission will fail to mention any funding coming directly from Pakistan (see Late-September 2001-August 2004).

Entity Tags: Saeed Sheikh, Federal Bureau of Investigation, John S. Pistole, Counterterrorism Division (FBI), Mohamed Atta

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

All the 9/11 hijackers book their flights for September 11, 2001, using their apparent real names. The total cost of the tickets is in excess of $30,000:
bullet August 25: Khalid Almihdhar, who was watchlisted two days previously (see August 23, 2001), and Majed Moqed book tickets for American Airlines flight 77 using the AA.com website. They are collected from the American Airlines ticket counter at Baltimore Washington International Airport on September 5. The tickets were not mailed, because the shipping address did not match the credit card address. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 72, 74 pdf file]
bullet August 26: Wail Alshehri buys a ticket for American Airlines flight 11 over the phone with his debit card. His brother Waleed buys a ticket for the same flight at the AA.com website using his debit card. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 72 pdf file]
bullet August 27: Nawaf Alhazmi, who was watchlisted four days before (see August 23, 2001), buys tickets for himself and his brother Salem for American Airlines flight 77 through Travelocity from a Kinkos computer in Laurel, Maryland, using his debit card (see August 25-27, 2001). [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 72 pdf file]
bullet August 27: Saeed Alghamdi uses his debit card to purchase tickets for United Airlines flight 93 for himself and Ahmed Alnami from the UA.com website. The tickets are not paid for until September 5, 2001, due to a problem with the debit card. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 72 pdf file]
bullet August 27: Fayez Ahmed Banihammad uses his visa card to purchase tickets for himself and Mohamed Alshehri for United Airlines flight 175 over the telephone. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 72-73 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file]
bullet August 28: Mohamed Atta uses his debit card to buy tickets for American Airlines flight 11 for himself and Abdulaziz Alomari from the AA.com website. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file]
bullet August 28: Waleed Alshehri purchases a ticket for Satam Al Suqami for American Airlines flight 11 in person from the company’s counter at Fort Lauderdale Airport. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 73 pdf file]
bullet August 28: Marwan Alshehhi purchases a ticket for United Airlines flight 175 from the company’s counter at Miami International Airport. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 73 pdf file]
bullet August 29: Hamza Alghamdi books tickets for himself and Ahmed Alghamdi for United Airlines flight 175 from the UA.com website. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file]
bullet August 29: Ahmed Alhaznawi creates a new e-mail account and Travelocity.com account and uses them to book a ticket for himself on United Airlines flight 93. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 74 pdf file]
bullet August 30: Ziad Jarrah purchases a ticket for himself for United Airlines flight 93 from the UA website. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file]
bullet August 31: Hani Hanjour purchases a ticket for American Airlines flight 77 from ATS Advanced Travel Services in Totowa, New Jersey, paying in cash. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006 pdf file]
At least five tickets are one way only. [Los Angeles Times, 9/18/2001] There are numerous connections between the hijackers booked on the four flights by this point:
bullet Hijackers on different 9/11 flights arrived in the US on the same plane. For example, Salem Alhazmi (Flight 77) arrived with Abdulaziz Alomari (Flight 11), and Fayez Ahmed Banihammad (Flight 175) arrived with Saeed Alghamdi (Flight 93) (see April 23-June 29, 2001);
bullet Two of the pilots, Mohamed Atta and Marwan Alshehhi, train and live together, and have a joint bank account (see (Mid-July 2000 - Early January 2001), July 6-December 19, 2000, and June 28-July 7, 2000);
bullet Hijackers from different planes open bank accounts together (see May 1-July 18, 2001 and June 27-August 23, 2001); and
bullet The hijackers obtain identity documents together (see April 12-September 7, 2001 and August 1-2, 2001).
Six hijackers also provide the same phone number and three use the same address. [Miami Herald, 9/22/2001]

Entity Tags: Ahmed Alnami, Fayez Ahmed Banihammad, Hamza Alghamdi, Khalid Almihdhar, Ahmed Alhaznawi, Hani Hanjour, Marwan Alshehhi, Majed Moqed, Ahmed Alghamdi, Wail Alshehri, Mohamed Atta, Ziad Jarrah, Waleed Alshehri, Abdulaziz Alomari, Satam Al Suqami, Nawaf Alhazmi, Salem Alhazmi, Mohand Alshehri, Saeed Alghamdi

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Thomas Bergeson.Thomas Bergeson. [Source: Samuel Rogers / United States Air Force]Fighter jets and personnel from the 71st Fighter Squadron, which is stationed at Langley Air Force Base in Virginia, are away in Nevada at the time of the 9/11 attacks, participating in the “Red Flag” training exercise, and only return to base about a week later. [Virginian-Pilot, 9/24/2001; 1st Fighter Association, 2003; Langley Air Force Base, 9/15/2006] Langley AFB is located 130 miles south of the Pentagon, and fighters from there are launched on 9/11 to protect Washington, DC (see (9:25 a.m.-9:30 a.m.) September 11, 2001). [USA Today, 9/16/2001; 9/11 Commission, 7/24/2004, pp. 27] The “host unit” at the base is the 1st Fighter Wing, which includes the 71st Fighter Squadron and two other fighter squadrons: the 27th FS and the 94th FS. [Langley Air Force Base, 11/2003; GlobalSecurity (.org), 2/12/2006] The 71st FS includes about 25 pilots. Its members are participating in Red Flag in preparation for an expected deployment to Iraq this coming December. [Milwaukee Journal Sentinel, 10/19/2001] Col. Thomas Bergeson, the commander of the 71st FS, will later recall, “We had most of our F-15s at Nellis” Air Force Base in Nevada, for the exercise. [Langley Air Force Base, 9/15/2006]
Red Flag - Red Flag is a realistic combat training exercise, held four times a year at Nellis Air Force Base, involving the air forces of the US and its allies. [GlobalSecurity (.org), 10/19/2002; Arkin, 2005, pp. 476] Various aircraft are involved, and more than 100 pilots are participating in the current exercise. [Air Force Magazine, 11/2000; Las Vegas Review-Journal, 8/22/2001] The exercise began on August 11 and ends on September 7. [Las Vegas Review-Journal, 7/28/2001; Las Vegas Review-Journal, 8/22/2001] But the 71st FS pilots only fly their F-15s back to Langley AFB around September 17. [Virginian-Pilot, 9/24/2001]
The 71st Fighter Squadron - The mission of the 71st Fighter Squadron is “to maintain a combat-ready force able to conduct air-superiority operations anywhere in the world for the United States and its allies.” [Langley Air Force Base, 1/2005] Although Langley Air Force Base, where it is stationed, is one of the two “alert sites” upon which NORAD’s Northeast Air Defense Sector (NEADS) can call to get jets quickly launched, NEADS’s alert fighters at the base do not belong to the 71st FS or either of the other two fighter squadrons of the 1st Fighter Wing. Instead, the two alert jets are part of a small detachment from Fargo, North Dakota’s 119th Fighter Wing, which is located on the opposite side of the runway to the central facilities of Langley AFB. [9/11 Commission, 7/24/2004, pp. 17; Spencer, 2008, pp. 114] However, some F-15s belonging to the 71st FS are launched from Langley AFB on 9/11, following the attacks, to patrol the skies of the East Coast. Some of the 71st FS jets that are deployed to Nevada are the first fighters to get airborne to patrol Las Vegas and southern California in response to the attacks. [Langley Air Force Base, 1/2005; 1st Fighter Association, 3/14/2006]
Other Units Away on 9/11 - The 94th Fighter Squadron, which is also based at Langley AFB, is away on September 11 as well, for a 90-day combat deployment to Saudi Arabia to enforce the no-fly zone over southern Iraq (see September 2001). [BBC, 12/29/1998; 1st Fighter Association, 2003] Around this same time, members of the 121st Fighter Squadron of the District of Columbia Air National Guard (DCANG) also participate in Red Flag, and only return to their base three days before 9/11 (see Late August-September 8, 2001). [Washington Post, 4/8/2002; Spencer, 2008, pp. 156]

Entity Tags: Thomas Bergeson, 71st Fighter Squadron, Nellis Air Force Base, Red Flag

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Preparations take place for a training exercise that will develop plans for restoring operations in New York’s Financial District, where the World Trade Center is located, after a terrorist attack. A week before the 9/11 attacks, according to a report by the Mineta Transportation Institute, New York’s Office of Emergency Management (OEM) and the New York Metropolitan Transportation Authority (MTA) are “preparing a tabletop exercise to develop plans for [the] recovery of operations and business continuity in the Financial District after a terrorist attack.” It is unclear whether the exercise takes place now or is simply being prepared for and is scheduled to take place at a later date. The report will note that plans for a program that enables the credentialing of key personnel so businesses can gain access to a restricted area in an emergency have been tested in Buffalo, New York. Presumably this program is discussed as part of the current exercise preparations. [Jenkins and Edwards-Winslow, 9/2003, pp. 30 pdf file] The program is apparently the Corporate Emergency Access System, which was developed by the Business Network of Emergency Resources, a nonprofit organization based in Buffalo. Under this system, organizations designate essential employees who should, if necessary, have access to their facilities during emergencies in order to perform business recovery activities. [General Accounting Office, 2/2003, pp. 100 pdf file; Contingency Planning and Management, 5/2004 pdf file] The OEM was created in 1996 by New York City Mayor Rudy Giuliani with the purpose of, among other things, improving New York’s response to major incidents, including terrorist attacks (see 1996). [9/11 Commission, 7/24/2004, pp. 283] The MTA is the public benefit corporation that is responsible for public transportation in New York City and the surrounding metropolitan area counties. [Walsh, 2012, pp. 27 pdf file]

Entity Tags: Office of Emergency Management, New York City Metropolitan Transportation Authority

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Oklahoma City District Attorney Wes Lane announces that Oklahoma will continue prosecuting convicted Oklahoma City bombing conspirator Terry Nichols (see March 29, 1999) on 160 state charges of murder, in part because the state fears Nichols may win his federal appeals (see June 4, 1998). “I will not roll the dice on this issue. There is simply too much at stake,” Lane says. He says that the state will seek the death penalty against Nichols. Lane took over the case after District Attorney Robert Macy retired in June 2001; some have speculated that Oklahoma might drop the case due to the expenditure, the difficulty of finding an impartial jury, and the emotional toll on the victims of another trial. Nichols’s lead lawyer for the state case, Brian Hermanson, writes in a letter quoted by local newspapers that Nichols was willing to drop his appeals and accept a federal life sentence to avoid a state trial. The letter states: “Taking such a step ensures that he will spend the rest of his life in prison. It would enable Mr. Lane to drop the state prosecution, thereby sparing Oklahoma the trauma and expense of another trial.” Lane responds that “the interests of the people of the State of Oklahoma cannot be vindicated by the blind reliance on the federal government or Terry Lynn Nichols,” and says he will seek sanctions against Hermanson for what he calls a “glaring, blatant violation” of a state court order not to discuss the case. Shelly Thompson, who lost her mother in the blast (see 8:35 a.m. - 9:02 a.m. April 19, 1995), says: “You can’t just get away with a little bit of a crime. We’re going to go for the whole thing. I want to make sure he will stay in prison for his life. This is something I need to do for her. He was not found guilty in my mother’s death and 159 other deaths. They are more than numbers.” [New York Times, 9/6/2001; The Oklahoman, 4/2009; Mayhem (.net), 4/2009]

Entity Tags: Terry Lynn Nichols, Brian Hermanson, Robert (“Bob”) Macy, Wes Lane, Timothy James McVeigh

Timeline Tags: US Domestic Terrorism

A training exercise is held at New York’s La Guardia Airport, based around the scenario of a terrorist attack with a biological weapon. Mark Edelman, chief external relations officer of the Greater New York chapter of the American Red Cross, will later say the Greater New York chapter has been preparing for the possibility of a biological terrorist attack since the bombing of the Murrah Federal Building in Oklahoma City in 1995 (see 8:35 a.m. - 9:02 a.m. April 19, 1995). And today—“the very Saturday before September 11”—there is “a bioterror drill at La Guardia Airport,” he will add. Details of what the exercise involves are unstated. Whether any agencies other than the Red Cross participate in the exercise is also unstated. [Philanthropy News Digest, 12/7/2001] La Guardia Airport is located eight miles from midtown Manhattan in the borough of Queens, New York, and is operated by the Port Authority of New York and New Jersey. [Bloomberg, 7/27/2015; Reuters, 7/27/2015] Another exercise is being held there today by the New York City Fire Department Bureau of Emergency Medical Services, which is based around a simulated plane crash (see September 8, 2001). [Academic Emergency Medicine, 3/2002]

Entity Tags: Mark Edelman, American Red Cross, La Guardia Airport

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Joseph Hagin.Joseph Hagin. [Source: Publicity photo]A group of White House staffers, including the deputy chief of staff for operations and the deputy director of the White House Military Office, goes to New York to prepare for President Bush’s forthcoming appearance at the United Nations General Assembly, and is consequently away from Washington, DC, when the terrorist attacks occur on September 11. [National Journal, 8/31/2002; Cincinnati Enquirer, 1/20/2003] Bush is scheduled to address the UN General Assembly’s annual gathering of world leaders on September 24. [Reuters, 9/12/2001; Associated Press, 10/29/2001] The group, which comprises about 15 members of the White House staff, heads to New York this afternoon to conduct the “survey trip” for his appearance. The group includes Joseph Hagin, the White House deputy chief of staff for operations, and Captain Michael Miller, the deputy director of the White House Military Office. During the evening, Hagin meets at the Waldorf-Astoria Hotel, where the group is staying, with Tony Carbonetti, New York City Mayor Rudy Giuliani’s chief of staff. The White House staffers are scheduled to meet with the staff at the US Mission to the United Nations on the morning of September 11. They will start making their way back to Washington after the attack on the Pentagon, and arrive at the White House later in the day (see After 9:37 a.m. September 11, 2001). [National Journal, 8/31/2002] It is unclear what effect the absence of these staffers has on the White House’s ability to respond to the 9/11 attacks. However, as the deputy chief of staff for operations, Hagin has an important role to play at the White House, so his absence could presumably be detrimental. Hagin is responsible for the management and administrative functions of the White House, and also plans all of the president’s travel. [Washington Post, 7/4/2008] He will describe himself as being responsible for “scheduling, advance, Oval Office operations, the White House Military Office, the liaison with the Secret Service, the Office of Management and Administration… and then the Office of Administration.” [Cohen et al., 2008, pp. 9 pdf file] Hagin is “an operational wizard,” according to Politico, who “manages everything around the president and the presidency except politics and policy.” He is “the single junction where Bush’s personal life, presidency, security, and military support all come together.” [Politico, 7/3/2008]

Entity Tags: Joseph W. Hagin, Michael H. Miller, Anthony V. Carbonetti

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Jackie Chan.Jackie Chan. [Source: Reuters]A scene for a Hollywood movie about a terrorist plot to blow up the World Trade Center was originally scheduled to be filmed at the top of one of the Twin Towers at this time, but the filming has been canceled because the script for the scene is late to arrive. [ABC News, 9/19/2001; Empire, 9/19/2001; Orlando Sentinel, 9/27/2002] The action-comedy movie, titled Nosebleed, which was written in 1999 (see February 1999-September 11, 2001), is set to feature the well-known martial artist and actor Jackie Chan as a window washer at the WTC who uncovers a terrorist plot to bomb the Twin Towers. [Variety, 2/7/1999; Entertainment Weekly, 9/24/2001]
Actor 'Would Probably Have Died' if Filming Took Place - Chan will later tell the Hong Kong newspaper Oriental Daily News, “Filming was scheduled to have taken place at 7:00 a.m. [on September 11] and… I had to be at the top of one of the towers for one of the scenes.” [ABC News, 9/19/2001; Empire, 9/19/2001] The scene, Chan will say, was going to be filmed at the “Top of the World restaurant.” [Orlando Sentinel, 9/27/2002] Presumably he is referring to Windows on the World, the restaurant at the top of the North Tower. Everyone who is in Windows on the World when Flight 11 hits the North Tower at 8:46 a.m. (see 8:46 a.m. September 11, 2001) will subsequently die. [NPR, 9/11/2003] Chan will comment, “I would probably have died if the shooting had gone ahead as planned.” Today’s filming at the WTC has been canceled, reportedly because the script for the scene that would have been filmed is late. [ABC News, 9/19/2001; Empire, 9/19/2001] “The action was good, but, somehow, the script not ready,” Chan will say.
Actor Is in Canada for Another Film - Instead of doing the scene for Nosebleed, Chan is in Toronto, Canada, where filming began the previous day for another movie he is starring in. That movie, The Tuxedo, is an action-comedy that Steven Spielberg is involved in producing. Chan will say of The Tuxedo, “I only did this movie because Steven Spielberg asked me himself.” [Reuters, 6/17/2001; Canoe, 7/11/2001; Orlando Sentinel, 9/27/2002] He will recall learning of the attacks in New York during filming, saying: “After the first shot, I turned around and everyone was looking at one monitor, and nobody had responded to me. They said, ‘Jackie, a plane crashed into the World Trade Center.’ Then we [saw] the second plane crash. We knew it was a terrorist attack and everyone started crying.” Chan will add, “The whole day I was like a walking dead man.” [Columbia Chronicle, 9/23/2002]
Actor Learned 'Secrets' of the WTC in Preparation for Film - Chan has done a lot of groundwork for Nosebleed. “We had visited the [WTC] before September 11,” he will recall. “The producer. My manager. We had dinner upstairs. We were getting all kinds of information. I was going to play a window washer, so they were telling me things like how many windows the building had.” Chan has therefore learned “the ‘secrets’ of the towers—how air pressure was regulated with doors that might be useful as gags in one of his trademark fights—which sides of the buildings one could work on to avoid the wind,” according to the Orlando Sentinel. [Orlando Sentinel, 9/27/2002; Rocky Mountain News, 9/28/2002] Production of Nosebleed will be canceled as a result of the 9/11 attacks. [PBS, 10/24/2001; Village Voice, 12/4/2001]

Entity Tags: Jackie Chan

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The daily threat briefing at NORAD’s Northeast Air Defense Sector (NEADS) includes no indication of any increase in the terrorist threat level. Lieutenant Colonel Mark Stuart, an intelligence officer working in the NEADS battle cab, will tell the 9/11 Commission that for his threat briefing today, there is “‘zero’ intelligence available concerning any increase in the terrorist threat level.” He will say that a briefing two days ago, on September 9, similarly “contained nothing on the terrorist threat.” Stuart will say the last briefing at NEADS that mentioned the threat posed by Osama bin Laden was on July 14, “as part of the increased threat warning during summer 2001” (see July 14, 2001). [9/11 Commission, 10/30/2003 pdf file; 9/11 Commission, 1/20/2004] NEADS, which is based in Rome, New York, will be responsible for coordinating the US military’s response to the hijackings later this morning (see 8:45 a.m. September 11, 2001 and 9:24 a.m. September 11, 2001). [Vanity Fair, 8/1/2006; Shenon, 2008, pp. 203]

Entity Tags: Mark E. Stuart, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Flight 93 is delayed for 41 minutes on the runway at Newark Airport, New Jersey. It will take off at 8:42 a.m. [Newsweek, 9/22/2001; Pittsburgh Post-Gazette, 10/28/2001; Boston Globe, 11/23/2001] Apparently, it has to wait in a line of about a dozen planes before it can take off. [USA Today, 8/11/2002] According to the Pittsburgh Post-Gazette, the delay is partly due to a fire at the airport the previous afternoon that had led to the runways being closed for 34 minutes. [CNN, 9/10/2001; Bergen Record, 9/11/2001; Pittsburgh Post-Gazette, 10/28/2001] But the 9/11 Commission says it is “because of the airport’s typically heavy morning traffic.” [9/11 Commission, 7/24/2004, pp. 10] And the Boston Globe later reports that United Airlines “will not explain why” Flight 93 was delayed on the runway. [Boston Globe, 11/23/2001] NBC News comments, “That delay would give passengers on Flight 93 the time to realize that this was a suicide mission and the chance to thwart it.” [MSNBC, 9/11/2006] CNN adds that it therefore “likely saved the White House or the US Capitol from destruction.” [CNN, 9/11/2006]

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The last routine communication takes place between air traffic control and the pilots of Flight 11 at 8:13 and 29 seconds. Boston Center air traffic controller Pete Zalewski is handling the flight, and instructs it to turn 20 degrees to the right. Pilot John Ogonowski immediately acknowledges the instruction, but seconds later he fails to respond to a command to climb to 35,000 feet. Zalewski repeatedly tries to reach the pilot over the next ten minutes, even using the emergency frequency, but gets no response (see 8:14 a.m.-8:24 a.m. September 11, 2001). The 9/11 Commission concludes that Flight 11 is hijacked at 8:14, or shortly afterwards (see 8:14 a.m. September 11, 2001). [New York Times, 10/16/2001; MSNBC, 9/11/2002; 9/11 Commission, 6/17/2004; 9/11 Commission, 7/24/2004, pp. 4]

Entity Tags: Pete Zalewski, John Ogonowski

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Daniel Lewin.Daniel Lewin. [Source: Akamai]Daniel Lewin, a 31-year-old Internet entrepreneur who is a passenger on Flight 11, has his throat slashed by hijacker Satam Al Suqami while the plane is being hijacked, thereby becoming the first person to be killed in the 9/11 attacks. [Ha'aretz, 11/11/2011; Raskin, 2013, pp. 202-203; CNN, 9/11/2013] Lewin was traveling to California to sign a deal he hoped would save his company, which is struggling as a result of the dot-com collapse. [Federal Bureau of Investigation, 9/18/2001; Zuckoff, 2019, pp. 39] He is in seat 9B in the business class section of the plane, behind hijackers Mohamed Atta and Abdulaziz Alomari, and directly in front of Al Suqami. [9/11 Commission, 8/26/2004, pp. 8; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006]
Assault Will Be Described by Flight Attendants - Details of the events that lead to Lewin’s death will be revealed in phone calls made by two of the flight attendants on Flight 11 to people on the ground. Betty Ong will speak to employees at the American Airlines Southeastern Reservations Office in Cary, North Carolina, and at 8:19 a.m., presumably referring to Lewin, tell them, “Somebody’s stabbed in business class” (see 8:19 a.m. September 11, 2001). [American Airlines, 9/11/2001; 9/11 Commission, 8/26/2004, pp. 8] She will subsequently report that Lewin might be dead, saying she has been “informed by other flight attendants that a passenger by the name of Daniel Lewin may have been fatally wounded.” She will say the passenger who was killed was “possibly” in seat 9B (see 8:33 a.m. September 11, 2001). [Federal Bureau of Investigation, 9/12/2001; 9/11 Commission, 8/26/2004, pp. 12] Meanwhile, Amy Sweeney will talk to personnel at the American Airlines flight services office at Logan International Airport in Boston in a series of calls beginning at 8:25 a.m. and, presumably referring to the attack on Lewin, report that “a passenger in row 9… had their throat cut by a passenger in seat 10B,” which is Al Suqami’s seat (see 8:25 a.m. September 11, 2001, 8:29 a.m. September 11, 2001, and (8:32 a.m.-8:44 a.m.) September 11, 2001). [Federal Bureau of Investigation, 9/11/2001; 9/11 Commission, 7/24/2004, pp. 6; 9/11 Commission, 8/26/2004, pp. 10-11] She will say the injured passenger “is bleeding severely” and “is not going to make it.” [Federal Bureau of Investigation, 9/11/2001]
Claim Will Be Made that Lewin Was Shot - Some evidence will indicate that Lewin was shot, rather than having his throat slashed, by Al Suqami (see 8:44 a.m. September 11, 2001, 9:20 a.m. September 11, 2001, and 5:13 p.m. September 11, 2001). [Federal Aviation Administration, 9/2001; United Press International, 3/6/2002; General Accounting Office, 8/30/2002] However, FAA and FBI officials will later say a report of a gun on Flight 11 was a mistake, and the 9/11 Commission will conclude that a shooting on Flight 11 was unlikely to have occurred. [Washington Post, 3/2/2002; 9/11 Commission, 2003; 9/11 Commission, 7/24/2004, pp. 452-453]
Lewin Would Have Tried to Stop the Hijackers - Lewin is presumably attacked by Al Suqami at around 8:14 a.m. or shortly after, since this is when the hijacking of Flight 11 begins, according to the 9/11 Commission Report (see 8:14 a.m. September 11, 2001). It is unclear whether he has his throat slashed while attempting to stop the terrorists. The 9/11 Commission Report will tentatively suggest that he “may have made an attempt to stop the hijackers in front of him, not realizing that another was sitting behind him.” [9/11 Commission, 7/24/2004, pp. 4-5] However, numerous friends and family members of Lewin who are interviewed by author Molly Knight Raskin for a book about the entrepreneur will say they are sure he died while trying to stop the hijackers. They will state that “there was no way Lewin could have sat idly by and watched terrorists hurt flight attendants and attempt to hijack the plane.” “I know he’d have fought like a lion,” Brad Rephen, who knew Lewin as a teenager, will say.
Lewin Is 'Pure Strength' - Their belief that Lewin would have tried to stop the hijackers is due in part to his physical strength. [Ha'aretz, 11/11/2011; Raskin, 2013, pp. 218-219] He is “muscular and agile,” and “pure strength from head to toe,” according to Raskin. As a teenager, he regularly attended a gym and trained so hard “that his physical strength multiplied,” friends of his will say. By the age of 16, he was able to bench-press more than 300 pounds. [Raskin, 2013, pp. 30-31; Psychology Today, 9/2013] He won the title of “Mr. Teenage Israel” in a coveted bodybuilding competition. [Tablet, 9/11/2013] Rephen will find it difficult to believe a hijacker could have taken him down with just a knife. “I’m pretty sure that if [the hijackers] had knives, [Lewin] would have taken them,” he will say. [Ha'aretz, 11/11/2011]
Lewin Had Training in Counterterrorism - The ability of Lewin to take on the hijackers and his willingness to do so are presumably greater due to his military experience. He moved with his family from Denver, Colorado, to Israel when he was 14 and, when he was 18, joined the Israel Defense Forces (IDF). He spent almost four years in the IDF, eventually rising to the rank of captain, and served in the Sayeret Matkal—the IDF’s most elite counterterrorism unit. [Chicago Tribune, 9/17/2001; Ha'aretz, 11/11/2011; Raskin, 2013, pp. 4] The Sayeret Matkal is “perhaps the most effective counterterrorism force in the world,” according to Vanity Fair, and, according to Raskin, its members have “almost unmatched counterterrorism skills.” [Vanity Fair, 12/2001; Raskin, 2013, pp. 38]
Lewin Committed Himself to Defeating Terrorism - Furthermore, Lewin knows conversational Arabic and, Raskin will note, this would have enabled him to pick up on any verbal cues of the planned hijacking, if the terrorists had given any. [Psychology Today, 9/2013] Ironically, while he was in the IDF, Lewin became committed to eliminating terrorism. “Danny had a very clear view that the way to address terrorism was not to sit idly by and let innocent people be killed, but to actively go out and cut the head off the stick,” one of his brothers will say. [Raskin, 2013, pp. 37-38]
Lewin Is a Highly Successful Businessman - Lewin is a particularly talented and successful person. After returning to the US from Israel in 1996, while he was a graduate student at the Massachusetts Institute of Technology (MIT) he co-invented a way for the Internet to handle Web congestion, thereby making it run faster. [Psychology Today, 9/2013; Zuckoff, 2019, pp. 38; Forbes, 3/25/2019] This led him to co-found the high-tech firm Akamai in 1998. The company, of which he is chief technology officer, now has around 1,500 employees. [Ha'aretz, 9/13/2001; Ha'aretz, 9/5/2008; Raskin, 2013, pp. 200] It has had great success. By the age of 30, Lewin’s net worth was $285.9 million and Lewin was, for a time, a paper billionaire. [Raskin, 2013, pp. 195; Psychology Today, 9/2013; CNN, 9/11/2013] In April 2001, Forbes magazine placed him at number 72 in its annual list of “100 Highest Rollers,” made up of the highest earners working in information technology. Three months later, Enterprise Systems magazine included him in the top 10 of its list of leaders in technology. [Forbes, 4/2/2001; Enterprise Systems, 7/2001; Raskin, 2013, pp. 195] Akamai was even employed recently by the White House to provide cybersecurity for its Internet infrastructure (see July 2001). [Clarke and Knake, 2010, pp. 112; Forbes, 3/25/2019]

Entity Tags: Betty Ong, Brad Rephen, Israel Defense Forces, Satam Al Suqami, Madeline (“Amy”) Sweeney, Daniel Lewin, Sayeret Matkal

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Vanessa Minter.Vanessa Minter. [Source: Capitol Broadcasting Company]Betty Ong, a flight attendant on Flight 11, calls the American Airlines Southeastern Reservations Office in Cary, North Carolina, to report the emergency on her plane. Ong makes the call using an Airfone. [9/11 Commission, 7/24/2004, pp. 5; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Flight attendants know the reservations 800 number that she calls because they often call it to help passengers with reservations questions. Calls made to the number are routed to the first available phone station at one of several facilities, including the office in Cary. [Federal Bureau of Investigation, 9/11/2001, pp. 72-74; 9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 8]
Ong Tells Agent, 'We're Being Hijacked' - The call is answered by Vanessa Minter, a reservation agent. The first thing Ong says is, “I think we’re being hijacked.” [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; 9/11 Commission, 7/24/2004, pp. 453] Minter will later reflect: “There was something in her voice that said: ‘Okay, this isn’t funny. This isn’t a joke. This is real.’” [WRAL, 9/9/2011]
Resolution Agent Joins Call - Minter asks Ong to hold for a moment. She then phones the American Airlines international resolution desk, which is on the other side of the building. Winston Sadler, the resolution agent, answers, and Minter tells him she has a woman on the phone who is calling from an American Airlines flight that is being hijacked. Minter says she cannot find the “emergency button” on her phone, and Sadler notices that she seems panicked. He offers to take over the call, and so Minter transfers it to him. The phone system allows Sadler to be connected to Minter’s line while Minter remains on it.
Alarm Sent Out to Notify Supervisor - Realizing the seriousness of the situation, Sadler pushes the emergency button on his phone, which initiates a tape recording of Ong’s call and also sends out an alarm that notifies Nydia Gonzalez, a supervisor at the reservations office, to pick up the call. Gonzalez will join the call from Ong a short time later (see 8:21 a.m. September 11, 2001). Sadler will tell the FBI that as soon as he joins Ong’s call, he is convinced it is a genuine phone call from an airplane, because he is used to hearing the background noise that occurs in calls from airplane telephones, and he can hear such noise during Ong’s call. [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; Federal Bureau of Investigation, 9/12/2001, pp. 42-44; 9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 7/24/2004, pp. 453]
Only First Four Minutes of Call Recorded - Ong’s call will last over 25 minutes, ending at around 8:44 a.m. or 8:45 a.m. (see (8:43 a.m.) September 11, 2001), and in it Ong will relay crucial information about what is happening on her plane. [9/11 Commission, 8/26/2004, pp. 8; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] However, only the first four minutes of the call are recorded. This is because the recently installed recording system at the reservations office has a default time limit. The recording system it replaced did not have such a time limit. [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 8]

Entity Tags: Betty Ong, Nydia Gonzalez, American Airlines, Vanessa Minter, Winston Sadler

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Betty Ong.Betty Ong. [Source: The Eagle-Tribune]Betty Ong, a flight attendant on Flight 11, begins relaying information about the trouble on her plane to employees at the American Airlines Southeastern Reservations Office in Cary, North Carolina. [9/11 Commission, 7/24/2004, pp. 5] Ong has just called the reservations office to report the hijacking of Flight 11, and is on the line with two employees there: Vanessa Minter and Winston Sadler (see 8:18 a.m. September 11, 2001). [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; 9/11 Commission, 7/24/2004, pp. 453]
Ong Describes Hijacking but Gives Wrong Flight Number - Ong tells Minter and Sadler: “The cockpit’s not answering, somebody’s stabbed in business class, and I think there’s Mace, that we can’t breathe.… I think we’re getting hijacked.” Sadler asks Ong what flight she is on and Ong replies, incorrectly, “Flight 12.” She says her plane just left Boston and is supposed to go to Los Angeles, and the pilots are not answering the phone in the cockpit. She says she is in the jump seat, 3R, which is at the back of the plane, behind the coach section. [American Airlines, 9/11/2001, pp. 3-6; 9/11 Commission, 8/26/2004, pp. 6, 8] However, Amy Sweeney, another flight attendant who makes a call from Flight 11, is in the next-to-last row of passenger seats in the coach section of the plane, and she will say that Ong is sitting next to her (see (8:32 a.m.-8:44 a.m.) September 11, 2001). [New York Observer, 2/15/2004; New York Observer, 6/20/2004; 9/11 Commission, 8/26/2004, pp. 11]
Ong Says Two Flight Attendants Stabbed - Sadler asks Ong her name and she replies: “My name is Betty Ong. I’m number three [flight attendant] on Flight 11.” She says the number one flight attendant and the number five flight attendant have been stabbed. [American Airlines, 9/11/2001, pp. 3-6] These two attendants are Barbara Arestegui and Karen Martin. [9/11 Commission, 8/26/2004, pp. 6] Ong says, “Nobody knows who stabbed who and we can’t even get up to business class right now, ‘cause nobody can breathe.” She also says: “We can’t get into the cockpit. The door won’t open.” [American Airlines, 9/11/2001, pp. 3-6] Sadler takes notes of the call, using his computer “scratch pad.” [Federal Bureau of Investigation, 9/12/2001, pp. 42-44] He notifies Ong of this, saying, “I’m taking it down, all the information.” He tells Ong, “We’re also, you know, of course, recording this.” [American Airlines, 9/11/2001, pp. 3-6]
Ong Receiving Details of Hijacking from Colleague - During the entire conversation, Sadler will later recall, Ong seems to be talking to someone in the background and receiving information from them. [Federal Bureau of Investigation, 9/12/2001, pp. 42-44] This person is presumably Sara Low, another of the flight attendants, who was assigned to the front of the plane and so would have witnessed the hijacking when it happened. [Associated Press, 3/5/2009; New York Daily News, 3/6/2009; Arkansas Democrat-Gazette, 9/11/2011] Ong will keep repeating herself during the call, Minter will recall, such as repeatedly mentioning the stabbings on her plane. [Federal Bureau of Investigation, 9/12/2001, pp. 38-41] Nydia Gonzalez, a supervisor at the reservations office, has been alerted to the call and will soon join it (see 8:21 a.m. September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 7/24/2004, pp. 453]

Entity Tags: Betty Ong, American Airlines, Winston Sadler, Vanessa Minter

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Peggy Houck, a flight dispatcher at the American Airlines System Operations Control (SOC) center in Fort Worth, Texas, is contacted by an American Airlines flight and told that air traffic control has asked the aircraft to try to contact Flight 11. Houck is working at the desk for American Airlines’ transcontinental flights and is therefore the dispatcher responsible for Flight 11. [Federal Bureau of Investigation, 9/11/2001, pp. 5-7; 9/11 Commission, 1/8/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 9] Under FAA rules, dispatchers licensed by the agency are responsible for following aircraft in flight. Once a plane is in the air, a dispatcher must monitor its progress, relay safety information to the captain, and handle any problems. American Airlines assigns a dispatcher to each of its flights. [Dallas Morning News, 6/13/2002; Sydney Morning Herald, 6/14/2002; 9/11 Commission, 8/26/2004, pp. 86] Houck will later tell the FBI that the flight that calls her has sent a message to Flight 11 stating something along the lines of, “Good morning, ATC [air traffic control] wants you on [a certain radio frequency] and requests an acknowledgment,” but received no reply. Houck has, until now, had no direct contact with Flight 11 and the communication she receives from this other aircraft is the first indication she has of any problem on Flight 11. [Federal Bureau of Investigation, 9/11/2001, pp. 5-7; 9/11 Commission, 8/26/2004, pp. 9] Details of the aircraft that calls Houck are unclear. Houck will tell the 9/11 Commission, in 2004, that it is a “Seattle-Boston” flight. [9/11 Commission, 1/8/2004 pdf file] However, interviewed by the FBI later today, she will refer to it as “another Boston flight,” suggesting that—like Flight 11—it had taken off from Logan International Airport in Boston. [Federal Bureau of Investigation, 9/11/2001, pp. 5-7] Houck, or another dispatcher at the SOC, will subsequently send an ACARS text message to Flight 11, but receive no response to it (see 8:23 a.m.-8:25 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 9]

Entity Tags: American Airlines, Peggy Houck

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Craig Marquis.Craig Marquis. [Source: American Airlines]Nydia Gonzalez, a supervisor at the American Airlines Southeastern Reservations Office in Cary, North Carolina, calls the American Airlines System Operations Control (SOC) center in Fort Worth, Texas, to notify it of the trouble on Flight 11. [9/11 Commission, 8/26/2004, pp. 9] Gonzalez, along with two of her colleagues, is currently on the phone with Betty Ong, a flight attendant on Flight 11 who called the reservations office at 8:18 a.m. to report that her plane had been hijacked (see 8:18 a.m. September 11, 2001 and 8:21 a.m. September 11, 2001). [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; 9/11 Commission, 7/24/2004, pp. 453; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Realizing the seriousness of the situation, Gonzalez calls the SOC. [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 9] Her phone system is not set up to transfer calls, so she holds the phone on which she is monitoring Ong’s call to one ear while calling the SOC on another phone. [Spencer, 2008, pp. 17]
Gonzalez Says 'Everyone's Been Stabbed' on Flight 11 - Craig Marquis, the manager on duty at the SOC, answers the call. [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 9] He says this is the “American Airlines emergency line,” and then says, “Please state your emergency.” After introducing herself, Gonzalez says, “I am monitoring a call in which Flight 11, the flight attendant is advising our reps that the pilot, everyone’s been stabbed.” She adds, “They can’t get into the cockpit is what I’m hearing,” and then tells Marquis: “I’ve got the flight attendant on the line with one of our agents.… I can go in on the line and ask the flight attendant questions.” Marquis replies, “I’m assuming they’ve declared an emergency.” He then says, “Let me get ATC [air traffic control] on here.” He tells Gonzalez to “stand by.” [American Airlines, 9/11/2001, pp. 7-19] Marquis immediately starts an active log on the incident, reporting it as a flight emergency. This requires that he display all of the information that is available to him about Flight 11 on the monitors at his workstation. [9/11 Commission, 11/19/2003 pdf file]
Gonzalez Gets More Information from Ong - Gonzalez asks Ong more questions while Marquis is off the line. Ong says she is the number three flight attendant on her plane and she has phoned no one other than those at the reservations office. [American Airlines, 9/11/2001, pp. 3-6] Gonzalez tells Ong: “I’ve got security on the line.… So just bear with us.” Marquis then returns to the line and asks Gonzalez if Flight 11 is descending or “landing somewhere.” (Marquis will tell the 9/11 Commission that at the beginning of the call from Gonzalez, he is “wondering where [Flight 11] was going to be taken to land.”) Gonzalez replies, “[Ong] says they’re in the air.” She adds that she is talking to “Betty,” who is the number three flight attendant. This detail enables Marquis to cross-check the information Ong has provided with the crew manifest for Flight 11, thereby confirming that Ong’s plane is indeed Flight 11.
Marquis Unaware that Flight 11 Is Hijacked - Gonzalez then asks Marquis if there is a way that Ong can communicate with the pilots on her plane, because Ong has said that “she can’t get… into the cockpit.” Marquis replies, “Well maybe [the pilots are] busy.” (Marquis will tell the 9/11 Commission that, at this point, he is wondering “why Ong doesn’t bang on the door of the cockpit” to get the pilot’s attention. He will explain that he “did not assume the plane was hijacked with the information he had from Gonzalez at that time.”)
Gonzalez Learns that Hijackers Are in the Cockpit - Marquis says he will get hold of the American Airlines dispatcher in charge of Flight 11 and ask them to contact the pilot. He tells Gonzalez to “stand by” and then calls the dispatcher (see 8:25 a.m. September 11, 2001). [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 11/19/2003 pdf file] While Marquis does this, Gonzalez continues talking to Ong, and Ong says the hijackers are in the cockpit (see 8:22 a.m.-8:24 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 10] When Marquis comes back on the line, Gonzalez says to him, “Betty is telling me that the guys, there’s two men [that] are in the cockpit with the pilots.” Marquis tells Gonzalez, “I have the dispatcher contacting the crew right now… so I’ll keep you informed.” [American Airlines, 9/11/2001, pp. 7-19]
Marquis Finds Call 'Tough' - Gonzalez calls the SOC at 8:27 a.m., according to an SOC chronology. [9/11 Commission, 11/19/2003 pdf file] But according to the 9/11 Commission Report, she makes the call at 8:21 a.m. [9/11 Commission, 7/24/2004, pp. 5] Marquis will describe the call as “tough,” because he is unable to hear Ong directly. He wants the call from Ong to be transferred to him, he will say, but Gonzalez is unable to do this. [9/11 Commission, 11/19/2003 pdf file] While only the first four minutes of Ong’s call to the reservations office are recorded, all of Gonzalez’s call to the SOC is recorded. [9/11 Commission, 8/26/2004, pp. 9-10]

Entity Tags: Nydia Gonzalez, Craig Marquis, Betty Ong, American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Betty Ong, a flight attendant on Flight 11, tells employees at the American Airlines Southeastern Reservations Office in Cary, North Carolina, that the hijackers on her plane are in the cockpit, and nobody is able to communicate with the cockpit. [American Airlines, 9/11/2001, pp. 3-6; American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 8/26/2004, pp. 9-10] Ong is on the phone with three employees at the reservations office—Vanessa Minter, Winston Sadler, and Nydia Gonzalez—and has been describing to them the trouble on her plane (see 8:19 a.m. September 11, 2001 and 8:21 a.m. September 11, 2001). [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; 9/11 Commission, 7/24/2004, pp. 5, 453]
Ong Says Flight Attendants Cannot Get into Cockpit - Ong now asks some people on her plane, presumably other flight attendants, “Can anybody get up to the cockpit?” Based on what they tell her, she says to the reservations office employees: “We can’t even get into the cockpit. We don’t know who’s up there.” Presumably referring to the pilots, Sadler says, “Well if they were shrewd, they would keep the door closed.” He asks Ong, “Would they [i.e. the pilots] not maintain a sterile cockpit?” Ong replies: “I think the guys [i.e. the hijackers] are up there. They might have gone there, jammed their way up there, or something.” She adds: “Nobody can call the cockpit. We can’t even get inside.” Ong previously mentioned that some people on her plane had been stabbed. [American Airlines, 9/11/2001, pp. 3-6] Gonzalez therefore asks her, “You’re saying that the guys that are doing the stabbing, they’re in the cockpit?” Gonzalez then asks, “How many people [i.e. hijackers] are we talking about?” Ong says two men are involved. Gonzalez asks Ong if she can describe them. [American Airlines, 9/11/2001, pp. 7-19] Ong has not seen the hijackers herself and so she cannot provide a description of them. [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; Federal Bureau of Investigation, 9/12/2001, pp. 69-71]
Passengers Unaware of Hijacking - Gonzalez asks, “How are the passengers?” [American Airlines, 9/11/2001, pp. 7-19] Ong says she believes the passengers in the coach section are unaware that their plane has been hijacked. [Federal Bureau of Investigation, 9/12/2001, pp. 42-44] Gonzalez will later recall her saying that the passengers “suspect something [is] going on, but [are] not aware of the situation.” [Federal Bureau of Investigation, 9/12/2001, pp. 69-71] Gonzalez checks with Ong: “So this is all happening in first class? Coach is not aware of what’s going on?” She then tells Ong to “calm down,” and reassures her, saying: “We’ve got security on the line. We’re gonna do everything we can.” [American Airlines, 9/11/2001, pp. 7-19]
Gonzalez Relays Information to Operations Center - Gonzalez has been relaying the information Ong provides to Craig Marquis, the manager on duty at the American Airlines System Operations Control center in Fort Worth, Texas (see (8:21 a.m.) September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; Spencer, 2008, pp. 17-18] She now passes on some of the new information Ong has provided, letting Marquis know that Ong said two men are in the cockpit of Flight 11 with the pilots. [American Airlines, 9/11/2001, pp. 7-19]

Entity Tags: Craig Marquis, American Airlines, Nydia Gonzalez, Betty Ong, Vanessa Minter, Winston Sadler

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The American Airlines System Operations Control center in Fort Worth, Texas.The American Airlines System Operations Control center in Fort Worth, Texas. [Source: American Airlines]Employees at the American Airlines System Operations Control (SOC) center in Fort Worth, Texas, send ACARS text messages to the pilots of the hijacked Flight 11, but receive no response. At 8:23 a.m., a flight dispatcher at the SOC sends an ACARS message to Flight 11. ACARS, meaning Aircraft Communications and Reporting System, is an e-mail system enabling company personnel on the ground to rapidly communicate with those in the cockpit of an in-flight aircraft. The message says: “Good morning.… ATC [air traffic control] looking for you on [radio frequency] 135.32.” No response is received from Flight 11. [9/11 Commission, 8/26/2004, pp. 9-10] It is unclear which dispatcher sends this ACARS message. Peggy Houck, the dispatcher responsible for Flight 11, will tell the 9/11 Commission, in 2004, that she tries to reach the flight “via the ACARS system” shortly after 8:20 a.m. [9/11 Commission, 1/8/2004 pdf file] However, when she is interviewed by the FBI later today, Houck will say that “another” American Airlines dispatcher, besides herself, “sent an ACARS message to Flight 11… based upon ATC’s attempts to contact Flight 11.” [Federal Bureau of Investigation, 9/11/2001, pp. 5-7] At 8:25 a.m., Bob Marino, an American Airlines air traffic control specialist at the SOC, sends another ACARS message to Flight 11. This says: “Plz contact Boston Center ASAP.… They have lost radio contact and your transponder signal.” Again, no response is received from the plane. Subsequent ACARS messages sent to Flight 11 will also receive no reply. [9/11 Commission, 3/25/2004, pp. 14; 9/11 Commission, 8/26/2004, pp. 10]

Entity Tags: American Airlines, Bob Marino, Peggy Houck

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Pete Zalewski.Pete Zalewski. [Source: NBC]Because the talkback button on Flight 11 has been activated, Boston Center air traffic controllers can hear a hijacker on board say to the passengers: “We have some planes. Just stay quiet and you’ll be OK. We are returning to the airport.” [Boston Globe, 11/23/2001; 9/11 Commission, 7/24/2004, pp. 19] Air traffic controller Pete Zalewski recognizes this as a foreign, Middle Eastern-sounding voice, but does not make out the specific words “we have some planes.” He responds, “Who’s trying to call me?” Seconds later, in the next transmission, the hijacker continues: “Nobody move. Everything will be OK. If you try to make any moves you’ll endanger yourself and the airplane. Just stay quiet.” [New York Times, 10/16/2001; 9/11 Commission, 6/17/2004; MSNBC, 9/9/2006] Bill Peacock, the FAA director of air traffic services, later claims, “We didn’t know where the transmission came from, what was said and who said it.” David Canoles, the FAA’s manager of air traffic evaluations and investigations, adds: “The broadcast wasn’t attributed to a flight. Nobody gave a flight number.” [Washington Times, 9/11/2002] Similarly, an early FAA report will state that both these transmissions came from “an unknown origin.” [Federal Aviation Administration, 9/17/2001 pdf file] Zalewski asks for an assistant to help listen to the transmissions coming from the plane, and puts its frequency on speakers so others at Boston Center can hear. Because Zalewski didn’t understand the initial hijacker communication from Flight 11, the manager of Boston Center instructs the center’s quality assurance specialist to “pull the tape” of the transmission, listen to it carefully, and then report back. They do this, and by about 9:03 a.m. a Boston manager will report having deciphered what was said in the first hijacker transmission (see 9:03 a.m. September 11, 2001). [9/11 Commission, 6/17/2004; MSNBC, 9/9/2006] Fellow Boston controller Don Jeffroy also hears the tape of the hijacker transmissions, though he doesn’t state at what time. He says: “I heard exactly what Pete [Zalewski] heard. And we had to actually listen to it a couple of times just to make sure that we were hearing what we heard.” [MSNBC, 9/11/2002] At some point, Ben Sliney, the national operations manager at the FAA’s Herndon Command Center, gets word of the “We have some planes” message, and later says the phrase haunts him all morning. American Airlines Executive Vice President for Operations Gerard Arpey is also informed of the “strange transmissions from Flight 11” at some point prior to when it crashes at 8:46 a.m. [USA Today, 8/12/2002] Boston Center will receive a third transmission from Flight 11 about ten minutes later (see (8:34 a.m.) September 11, 2001).

Entity Tags: Bill Peacock, Boston Air Route Traffic Control Center, David Canoles, Pete Zalewski

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Craig Marquis, the manager on duty at the American Airlines System Operations Control (SOC) center in Fort Worth, Texas, calls Peggy Houck, the dispatcher at the SOC who is in charge of Flight 11, and asks her to try and contact the pilot of Flight 11, but he also instructs her not to tell anyone else that there is a problem on the plane. [American Airlines, 9/11/2001, pp. 23; 9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 2004, pp. 4] Marquis is currently also on the phone with Nydia Gonzalez, a supervisor at the American Airlines Southeastern Reservations Office in North Carolina. Gonzalez told him that she was in contact with Betty Ong, a flight attendant on Flight 11, who was describing to her the trouble on the plane (see 8:21 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 9; Spencer, 2008, pp. 17-18] Marquis said he would call the flight dispatcher in charge of Flight 11 and ask them to contact the pilot (see (8:21 a.m.) September 11, 2001). He therefore calls Houck, who is working at the desk for American Airlines’ transcontinental flights and so is responsible for Flight 11. [American Airlines, 9/11/2001, pp. 7-19; Federal Bureau of Investigation, 9/11/2001, pp. 5-7; 9/11 Commission, 1/8/2004 pdf file]
Marquis Describes Problems on Flight 11 - After introducing himself, Marquis says, “I have an interesting call: Flight 11, from Boston to LA.” He then relays to Houck the information Gonzalez has given him, saying: “The number three flight attendant on board, by the name of Betty Ong, has contacted Raleigh Reservations and says that there’s a passenger on board that’s stabbing this flight attendant, and [Ong is] trying to get hold of the cockpit crew and she can’t get through, and the cockpit cabin door is closed.” Marquis then asks, “Could you SELCAL this captain and confirm that everything’s okay?” [American Airlines, 9/11/2001, pp. 23] “SELCAL” is short for “selective calling,” a technique that enables a ground radio operator to let an aircraft’s crew know that the operator wants to communicate with them. It involves a chime sounding in the cockpit, which lets the pilots know they are about to receive a voice transmission. [International Virtual Aviation Organisation, 4/2/2006; Aviation Spectrum Resources, Inc., 9/14/2011, pp. 2-1, 4-1 pdf file]
Marquis Tells Houck, 'Don't Spread This Around' - Houck agrees to SELCAL the pilot on Flight 11. Marquis then instructs her to keep the information about the trouble on Flight 11 to herself. He says: “Don’t spread this around. This is between you and me right now, okay?” Houck replies, “Okay.” [American Airlines, 9/11/2001, pp. 23] In response to Marquis’s request to SELCAL Flight 11, Houck will contact ARINC, a company that provides a backup communications capability for airborne flights, and ask it to try and contact Flight 11 (see (Shortly After 8:25 a.m.) September 11, 2001). [American Airlines, 9/11/2001, pp. 24-25; 9/11 Commission, 1/8/2004 pdf file]

Entity Tags: Peggy Houck, Craig Marquis

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The ARINC San Francisco Communications Center.The ARINC San Francisco Communications Center. [Source: ARINC]ARINC, a company that provides a backup communications capability for airborne flights, tries unsuccessfully to contact the hijacked Flight 11. [American Airlines, 9/11/2001, pp. 26-27; 9/11 Commission, 1/8/2004 pdf file] Peggy Houck, a flight dispatcher at the American Airlines System Operations Control center in Fort Worth, Texas, calls ARINC in San Francisco and says she needs “to get a hold of” Flight 11. Houck says Flight 11 is “ACARS-equipped” but not responding to ACARS messages (see 8:23 a.m.-8:25 a.m. September 11, 2001). [American Airlines, 9/11/2001, pp. 24-25; Federal Bureau of Investigation, 9/11/2001, pp. 5-7] (ACARS is a text messaging system that enables airline personnel to communicate with the pilots of an in-flight aircraft. [Federal Bureau of Investigation, 9/11/2001, pp. 14-17; 9/11 Commission, 8/26/2004, pp. 9] ) The ARINC employee Houck talks to says they will try to contact Flight 11 using ACARS, and then “SELCAL him.” [American Airlines, 9/11/2001, pp. 24-25] (“SELCAL,” short for “selective calling,” is a technique that, by causing a chime to sound in the cockpit of an aircraft, lets the crew know that a ground radio operator wants to communicate with them. [International Virtual Aviation Organisation, 4/2/2006; Aviation Spectrum Resources, Inc., 9/14/2011, pp. 2-1, 4-1 pdf file] ) However, ARINC’s attempts at contacting Flight 11 are unsuccessful. ARINC calls Houck back to let her know this. The ARINC employee says ARINC has “SELCALd” Flight 11 and sent ACARS messages to the plane, but without getting any response. The employee also says that ARINC called the FAA’s Boston Center, which has been handling Flight 11, and asked if it could relay a message to Flight 11, but the Boston Center replied that it “couldn’t at this time.” After Houck says she would like ARINC to keep trying to contact Flight 11, the employee ends the call, telling her, “I’ll advise the operators to keep on trying.” Houck will later recall that by this time, she has received “no messages or other communications from Flight 11, and had received nothing from the crew to indicate any trouble on board.” [American Airlines, 9/11/2001, pp. 26-27; Federal Bureau of Investigation, 9/11/2001, pp. 5-7]

Entity Tags: Peggy Houck, Boston Air Route Traffic Control Center, ARINC

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An American Airlines employee at Logan International Airport in Boston calls the American Airlines System Operations Control (SOC) center in Fort Worth, Texas, to report the possible hijacking of Flight 11 and is told that the airline doesn’t want the news of the hijacking to get out. The identity of the employee at Logan Airport who makes the call is unclear. A 9/11 Commission document will refer to them only as “Charles.” The SOC employee who answers the call is Ray Howland. [American Airlines, 9/11/2001, pp. 31-32; 9/11 Commission, 2004] The exact time of the call is also unclear. The call is apparently made shortly after 8:25 a.m., when the American Airlines flight services office at Logan Airport was phoned by Amy Sweeney, a flight attendant on Flight 11. Sweeney told Evelyn Nunez, a passenger service agent, about the trouble on her plane, but indicated, incorrectly, that she was on Flight 12, not Flight 11 (see 8:25 a.m. September 11, 2001). [Federal Bureau of Investigation, 9/11/2001, pp. 57-58; 9/11 Commission, 8/26/2004, pp. 10] Now, in the call to the SOC, “Charles” says to Howland, “I got a call from flight service.” Charles then tells Howland that the flight services office employee—presumably Nunez—“said Flight 12, they said it might have been hijacked.… They got a call from a flight attendant.” Charles mentions, “I’m actually on the other line with [the flight services office] now,” and then says, “I just wanted to make sure I got the right trip number.” Howland replies: “No. It’s not 12, it’s 11.” [American Airlines, 9/11/2001, pp. 31-32] (The SOC has already been informed that there are problems on Flight 11, in a call from the American Airlines Southeastern Reservations Office in North Carolina (see (8:21 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 9] ) Howland then tells Charles to keep the news about the possible hijacking to himself. “We don’t want this getting out,” he says. Howland adds: “We’re aware of the situation. We’re dealing with it right now.… So let us deal with it.” He then restates, “We don’t want anything getting out right now.” Charles agrees to keep quiet, replying: “Nothing said. Okay.” [American Airlines, 9/11/2001, pp. 31-32]

Entity Tags: Ray Howland, American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Betty Ong, a flight attendant on Flight 11, tells American Airlines employees on the ground the seat numbers of two hijackers who have gained unauthorized access to the cockpit of her plane. [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 7/24/2004, pp. 6] Ong is on the phone with three members of staff at the American Airlines Southeastern Reservations Office in North Carolina, and has been describing to them the trouble on her plane. [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; 9/11 Commission, 8/26/2004, pp. 8] She previously said she thought that two hijackers had forced their way into the cockpit, but could provide no description of them (see 8:22 a.m.-8:24 a.m. September 11, 2001). [American Airlines, 9/11/2001, pp. 3-6; American Airlines, 9/11/2001, pp. 7-19; Federal Bureau of Investigation, 9/12/2001, pp. 69-71]
Ong Provides Hijackers' Seat Numbers - Nydia Gonzalez, one of the reservations office employees, now asks Ong: “Do you know any information as far as the gents, the men that are in the cockpit with the pilots. Were they from first class?” Ong replies that the men were in seats 2A and 2B. [American Airlines, 9/11/2001, pp. 7-19] These seats, in the first class section of the plane, were occupied by hijackers Wail Alshehri and Waleed Alshehri. Ong would not have seen these two men, as she is at the back of the plane. [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 6] However, the reservations office employees gain the impression that she is getting information from someone else, such as another flight attendant. [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; Federal Bureau of Investigation, 9/12/2001, pp. 42-44; Federal Bureau of Investigation, 9/12/2001, pp. 69-71]
Gonzalez Relays Information to Airline Operations Center - Gonzalez has been passing on the information Ong provides to Craig Marquis, a manager at the American Airlines System Operations Control (SOC) center in Texas (see (8:21 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 9; Spencer, 2008, pp. 17-18] She has just told Marquis that, according to Ong, the “number five” flight attendant on Flight 11—Barbara Arestegui—has been stabbed, but “seems to be breathing,” and the “number one” flight attendant—Karen Martin—has been “stabbed pretty badly, and she’s lying down on the floor,” possibly unconscious. The other flight attendants are at the back of the plane with Ong, Gonzalez said. Gonzalez also told Marquis that the passengers in the coach section “might not be aware of what’s going on right now,” meaning they are unaware that their plane has been hijacked.
Ong Says Pilots Made No Announcements - Gonzalez now relays to Marquis the hijackers’ seat numbers that Ong provided, and adds that the two hijackers “are in the cockpit with the pilots.” She then returns to her conversation with Ong. She asks if the pilots have “made any announcements on the PA system.” [American Airlines, 9/11/2001, pp. 7-19] Ong says there have been no announcements. [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; Federal Bureau of Investigation, 9/12/2001, pp. 69-71] Gonzalez then asks if Flight 11 is “still flying erratically” (see 8:25 a.m. September 11, 2001). Ong says that “right now it’s more or less stabilized.” [American Airlines, 9/11/2001, pp. 7-19] Later during her call with the reservations office, Ong will provide the seat number of a third hijacker on her plane (see 8:35 a.m.-8:36 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 12]

Entity Tags: Nydia Gonzalez, American Airlines, Craig Marquis, Betty Ong

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Craig Marquis, the manager on duty at the American Airlines System Operations Control (SOC) center in Fort Worth, Texas, describes to his colleague Mike Mulcahy what he has been told about the trouble on Flight 11, but says he does not want this information to be passed on. [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 11/19/2003 pdf file] Marquis is currently on the phone with Nydia Gonzalez, a supervisor at the American Airlines Southeastern Reservations Office in North Carolina. Gonzalez is relaying to him information provided to her by Betty Ong, a flight attendant on Flight 11, about what is happening on the hijacked plane (see (8:21 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 8-9]
Marquis Describes Hijacking of Flight 11 - Marquis now talks to Mulcahy and describes what he knows about the crisis. [9/11 Commission, 11/19/2003 pdf file] Mulcahy is the manager of SOC policies and procedures. His responsibilities include maintaining the emergency procedure checklist used in the SOC. [9/11 Commission, 11/19/2003 pdf file] After telling him to “come here,” Marquis says to Mulcahy: “I got an incident going on here. Flight 11, from Boston to LA. The number three flight attendant [i.e. Ong] called and said that two male passengers [i.e. hijackers] on board stabbed the number one and the number five flight attendant.” Marquis says the two hijackers have “broken into the cockpit and the plane is being flown erratically right now.” He adds that the hijackers “were in seats 2A and 2B.” Apparently still talking to Mulcahy, Marquis gives the instruction, “All the information on Flight 11, bring it to me here.” He then repeats what he knows about the incident, saying: “The passengers in 2A and 2B, two male passengers, have broken into the cockpit, stabbed the number one flight attendant. Okay, so right now the plane is being flown erratically, but that’s all we know.”
Marquis Tells Colleague to Keep Quiet about Hijacking - Marquis then says he wants the news of the incident kept quiet. He says: “I don’t want this spread all over this office right now. Any information that you get, send to me, okay?” [American Airlines, 9/11/2001, pp. 7-19] A tape recording of today’s events in the SOC, including this conversation, will in 2004 be played to some relatives of victims of the 9/11 attacks. One relative, who is a veteran flight attendant for United Airlines, will, after hearing the tape, be highly critical of the apparent desire of American Airlines managers to keep the news of the hijacking among themselves. She will say: “It was disgusting. The very first response was cover-up, when they should have been broadcasting this information all over the place.” Another relative will say, “I find it alarming that the airline… would want to hold something as horrific as a hijacking among a few people, when bells and whistles should have been going off in all categories of responsibility.” [New York Observer, 6/20/2004]

Entity Tags: Mike Mulcahy, Craig Marquis

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Gerard Arpey.Gerard Arpey. [Source: American Airlines]Gerard Arpey, American Airlines’ executive vice president of operations, learns of the trouble on Flight 11 and then heads to the airline’s System Operations Control (SOC) center, but he is unable to contact the airline’s president to alert him to the crisis at this time. [9/11 Commission, 1/8/2004 pdf file]
Arpey Told about Call from Flight Attendant - At around 8:30 a.m., Arpey, who is in his office at American Airlines’ headquarters in Fort Worth, Texas, makes a routine phone call to the nearby SOC. [9/11 Commission, 1/27/2004; 9/11 Commission, 8/26/2004, pp. 12] The call is answered by Joseph Bertapelle, the manager of SOC operations coordination/air traffic systems. [9/11 Commission, 1/8/2004 pdf file] Bertapelle tells Arpey about a phone call the airline has received from Betty Ong, a flight attendant on the hijacked Flight 11. [9/11 Commission, 1/27/2004; 9/11 Commission, 8/26/2004, pp. 12] Since 8:18 a.m., Ong has been on the phone with employees at the American Airlines Southeastern Reservations Office in North Carolina (see 8:18 a.m. September 11, 2001), and one of those employees has been relaying the information Ong provides to Craig Marquis, the manager on duty at the SOC (see (8:21 a.m.) September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 8-9]
Arpey Wonders if Ong's Call Is Genuine - Bertapelle tells Arpey that Marquis has learned that Ong said there were “bad guys” on her plane and a flight attendant had been stabbed. Arpey wonders if the call from Ong is genuine. Considering the number of “crank” calls the airline receives, he will later comment, he is “conditioned to be somewhat skeptical.” However, when Bertapelle says Ong has reported a cockpit intrusion (see 8:22 a.m.-8:24 a.m. September 11, 2001), this information makes Arpey think “that the incident could be the real thing.”
Arpey Unable to Reach Airline's President - Immediately after the call with Bertapelle ends, Arpey tries calling Don Carty, the president of American Airlines, to let him know what is happening. [9/11 Commission, 1/8/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 12] But Carty is at home answering e-mails and so has not yet arrived at his office. Arpey therefore leaves a message, requesting that Carty call him as soon as possible.
Arpey Heads to Operations Center, Learns Details of Hijacking - Arpey briefs his executive assistant on what he has learned about the trouble on Flight 11. [Wall Street Journal, 10/15/2001; 9/11 Commission, 1/27/2004] He then heads to the SOC, along with Dan Huffman, American Airlines’ senior vice president of maintenance and engineering. [9/11 Commission, 1/8/2004 pdf file] The SOC is about a mile away from the airline’s headquarters, and Arpey will recall that he arrives there at between 8:35 a.m. and 8:40 a.m. After he reaches the SOC, managers there tell him they are now treating Flight 11 as a confirmed hijacking. Arpey is told that the plane’s pilots are still not responding to calls from the flight attendants and that Ong said a passenger in first class had been stabbed, possibly fatally (see 8:33 a.m. September 11, 2001). He learns that the FAA has notified the airline that, instead of heading west on its intended flight path, Flight 11 is heading south; the plane’s transponder has been turned off; and the pilots are not responding to radio calls (see 8:29 a.m. September 11, 2001). [9/11 Commission, 1/27/2004] Arpey also learns that airline managers are setting up the System Operations Command Center in order to deal with the emergency (see (Between 8:40 a.m. and 8:55 a.m.) September 11, 2001), and because they are doing this, he will say, he “knew that they had concluded the incident was real.” [9/11 Commission, 1/8/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 12] As executive vice president of operations, Arpey is responsible for American Airlines’ worldwide flight operations, and he will therefore be directly involved in the airline’s subsequent emergency response efforts and other operational decisions throughout the day. [9/11 Commission, 1/27/2004]

Entity Tags: Gerard Arpey, Don Carty, Dan Huffman, American Airlines, Joseph Bertapelle

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Nydia Gonzalez, a supervisor at the American Airlines Southeastern Reservations Office in Cary, North Carolina, tells colleagues of hers to keep the information they have received about the hijacking of Flight 11 to themselves. [American Airlines, 9/11/2001, pp. 7-19] Gonzalez and two of her colleagues—Vanessa Minter and Winston Sadler—are on the phone with Betty Ong, a flight attendant on Flight 11 who called the reservations office to report the hijacking of her plane (see 8:18 a.m. September 11, 2001, 8:19 a.m. September 11, 2001, and 8:21 a.m. September 11, 2001). [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; 9/11 Commission, 7/24/2004, pp. 5, 453] Gonzalez reassures Ong, telling her, “Okay, sweetie… we’ve got security working on [dealing with the hijacking] right now.” [American Airlines, 9/11/2001, pp. 7-19] (Gonzalez is referring to the fact that she has contacted the American Airlines System Operations Control center in Texas and alerted it to the trouble on Flight 11 (see (8:21 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 9] ) Gonzalez adds, “We’re gonna maintain this line open as much as we can.” Presumably addressing all of the other participants in the call—Ong, Minter, and Sadler—she then says: “We don’t want to spread anything around. Okay?” The others apparently agree to keep quiet about the hijacking, as Gonzalez responds to them, “Excellent.” [American Airlines, 9/11/2001, pp. 7-19]

Entity Tags: Winston Sadler, Nydia Gonzalez, Vanessa Minter, Betty Ong

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Michael Woodward.Michael Woodward. [Source: Discovery Channel]Amy Sweeney, a flight attendant on Flight 11, reaches the American Airlines flight services office at Logan International Airport in Boston for the third time, and, in a phone call lasting 12 or 13 minutes, gives details of the trouble on her plane to a manager there. [9/11 Commission, 8/26/2004, pp. 11; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Sweeney has already called the flight services office two times and provided employees there with details of the hijacking of Flight 11, but both calls were cut off after a short time (see 8:25 a.m. September 11, 2001 and 8:29 a.m. September 11, 2001).
Manager Takes Over Answering Call - At 8:32 a.m., Sweeney reaches the office for the third time. [9/11 Commission, 7/24/2004, pp. 6; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] The call is answered by James Sayer, a staff assistant. But Sayer tells Michael Woodward, an American Airlines flight services manager at Logan Airport, that the caller is Sweeney, and Woodward then takes over the call. Woodward is friends with Sweeney and has known her personally for 10 years. Furthermore, Woodward will tell the 9/11 Commission, Sayer is not trained to handle emergency calls. Woodward asks Sweeney, “Amy, sweetie, what’s going on?” She replies, “Listen to me very, very carefully.” Realizing that Sweeney is going to give him important information, Woodward immediately begins taking notes.
Sweeney Provides Details of Hijacking - Woodward will tell the 9/11 Commission that, in a matter-of-fact and official manner, Sweeney then describes to him the trouble on her plane. She says she is sitting in the back of the aircraft next to Betty Ong, another flight attendant, and the two of them are trying to relay as much information as they can to people on the ground. She says her plane has been hijacked, a man in first class had his throat slashed, and two flight attendants—Karen Martin and Barbara Arestegui—have been stabbed. Sweeney says that Martin isn’t doing very well and is on oxygen, but Arestegui is less seriously injured and seems to be alright. She says the hijackers have gained entry into the cockpit, though she doesn’t say how they did this, and there is a bomb in the cockpit. She makes no comments about the condition of the pilots, but says the flight attendants are unable to contact the cockpit. Later in the conversation, she says she doesn’t think the original pilot is in control of the plane, because they are flying “all over the place.” [9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 11-12]
Sweeney Gives Seat Numbers of Hijackers - Sweeney apparently believes there are only three hijackers on Flight 11. She tells Woodward that the people who hijacked her plane were in seats 9D, 9G, and 10B. [Federal Bureau of Investigation, 9/11/2001, pp. 5-6; 9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 14] However, apart from seat 10B, these are different seats to those assigned to the hijackers on the tickets they purchased. [Los Angeles Times, 9/20/2001; 9/11 Commission, 7/24/2004, pp. 2] Sweeney tells Woodward that the hijackers are of Middle Eastern descent. She says one of them spoke excellent English and another spoke very little English. [Federal Bureau of Investigation, 9/13/2001, pp. 1-2; 9/11 Commission, 1/25/2004 pdf file]
Doctor or Nurse Requested - Woodward will say, when he is first questioned by the FBI about Sweeney’s call, that Sweeney tells him that a doctor and nurse are caring for the passenger who had his throat slashed. [Federal Bureau of Investigation, 9/11/2001, pp. 5-6] But Ong, who is on the phone with employees at the American Airlines Southeastern Reservations Office in North Carolina (see 8:19 a.m. September 11, 2001 and 8:21 a.m. September 11, 2001), says there are no doctors on Flight 11 (see 8:36 a.m.-8:37 a.m. September 11, 2001). [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 1/27/2004 pdf file] However, in a second interview with the FBI and in his interview with the 9/11 Commission, Woodward will say only that a doctor or nurse has been paged.
Woodward Gives Contradictory Accounts of Type of Phone Used - Woodward hears no noise in the background during his conversation with Sweeney. [Federal Bureau of Investigation, 9/13/2001, pp. 1-2; 9/11 Commission, 1/25/2004 pdf file] The information Sweeney provides about the hijacking has been given to her by Sara Low, a flight attendant who was assigned to the front of Flight 11 and so would have witnessed the hijacking when it happened. [Boston Herald, 12/15/2008; Associated Press, 3/5/2009] In interviews with the FBI, Woodward will say that Sweeney makes the call using an Airfone, or that he is unsure whether she uses an Airfone or a cell phone. [Federal Bureau of Investigation, 9/11/2001, pp. 5-6; Federal Bureau of Investigation, 9/13/2001, pp. 1-2] But he will tell the 9/11 Commission that she makes the call on a cell phone. [9/11 Commission, 1/25/2004 pdf file] However, the FBI will state that Sweeney is using an Airfone. [9/11 Commission, 2004, pp. 4; New York Observer, 6/20/2004; Arkansas Democrat-Gazette, 9/11/2011] There is no tape machine in the flight services office, and so her call is not recorded. [9/11 Commission, 1/25/2004 pdf file; New York Observer, 6/20/2004]
Airline Contacted about Call - At 8:40 a.m., one of Woodward’s colleagues in the flight services office calls the American Airlines System Operations Control center in Fort Worth, Texas, and passes on to it the information that Sweeney is providing to Woodward (see 8:40 a.m.-8:48 a.m. September 11, 2001). Sweeney’s call ends after 12 or 13 minutes (see (8:44 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 11, 14; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006]

Entity Tags: American Airlines, James W. Sayer, Michael Woodward, Sara Low, Madeline (“Amy”) Sweeney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Betty Ong, a flight attendant on Flight 11, tells American Airlines employees on the ground that a passenger on her plane has been stabbed and may be dead. [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 8/26/2004, pp. 12] Ong is on the phone with three members of staff at the American Airlines Southeastern Reservations Office in North Carolina. [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; 9/11 Commission, 7/24/2004, pp. 5, 453]
Ong Names Passenger Who May Have Been 'Fatally Wounded' - One of them, Nydia Gonzalez, asks Ong if the first class section of her plane was full when the flight was hijacked. She then asks, “Do we know how the passengers up there [in first class] are doing, if any of the passengers got hurt?” [American Airlines, 9/11/2001, pp. 7-19] When she first reached the reservations office, Ong mentioned that somebody had been “stabbed in business class,” but gave no further details about the stabbing (see 8:19 a.m. September 11, 2001). [American Airlines, 9/11/2001, pp. 3-6; 9/11 Commission, 8/26/2004, pp. 8] Now, Gonzalez will later recall, Ong says she has been “informed by other flight attendants that a passenger by the name of Daniel Lewin may have been fatally wounded” (see (8:14 a.m.) September 11, 2001). [Federal Bureau of Investigation, 9/12/2001, pp. 69-71] This is “the first indication” that authorities on the ground receive “of a fatality on board” Flight 11, according to the 9/11 Commission. [9/11 Commission, 8/26/2004, pp. 12] Gonzalez asks, “One of our passengers is?” She then checks with Ong, “So just, you know of just one [passenger] that got stabbed?” [American Airlines, 9/11/2001, pp. 7-19]
Gonzalez Passes on News of Fatality to Airline Operations Center - Gonzalez has been relaying the information Ong provides to Craig Marquis, the manager on duty at the American Airlines System Operations Control center in Texas, on another phone line (see (8:21 a.m.) September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; Spencer, 2008, pp. 17-18] She immediately passes on the new information. Gonzalez tells Marquis: “They think they might have a fatality on the flight. One of our passengers, possibly on [seat] 9B, Levin or Lewin, might have been fatally stabbed.” She says, “I was just asking about how [the] first class passengers were doing, and [Ong] mentioned that there might be one that they think might be fatally stabbed.” Gonzalez then returns to her conversation with Ong (see 8:35 a.m.-8:36 a.m. September 11, 2001). [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 8/26/2004, pp. 12]

Entity Tags: Daniel Lewin, Craig Marquis, American Airlines, Betty Ong, Nydia Gonzalez

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Ray Scott, a manager at the American Airlines Southeastern Reservations Office in Cary, North Carolina, joins a phone call that his office has received from Betty Ong, a flight attendant on the hijacked Flight 11. [Federal Bureau of Investigation, 9/12/2001, pp. 64-65] Since 8:18 a.m., Ong has been on the phone with employees at the reservations office and has been describing to them the trouble on her plane (see 8:18 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 5] Scott was alerted to this, being told that an employee at the reservations office was handling an emergency phone call concerned with a hijacking. He went to the desk of reservation agent Vanessa Minter, one of the employees participating in the call, and now takes her place on the call.
Scott Listens but Does Not Say Anything - After joining the call, Scott does not say anything to Ong. Instead, he just listens while Nydia Gonzalez, a supervisor at the reservations office, does the talking. Minter remains with Scott after he takes her place on the call. Scott will stay on the call with Ong until it ends.
Scott Delayed before Joining Call - Minter will later recall that there was a delay before Scott was able to take over from her. She will say that after he arrived at her desk, she gave Scott her headset. However, he was unable to use it as it has an earpiece that was custom-made for Minter. Scott therefore had to go away and get his own headset, and is only able to join the call with Ong after returning to Minter’s desk with it.
Accounts Conflict over When Scott Joins Call - The time at which Scott joins the call with Ong is unclear. Minter will estimate that she participates in the call for over 20 minutes before Scott takes over from her. This would mean Scott joins it sometime after 8:38 a.m. But Scott will estimate that he listens to about the last 10 minutes of the conversation with Ong. Since the call ends at around 8:44 a.m. or 8:45 a.m. (see (8:43 a.m.) September 11, 2001), this would mean he joins it at around 8:34 a.m., or shortly after. Scott will also say that he is listening to the call when Ong says a passenger who was in seat 10B is now in the cockpit. [Federal Bureau of Investigation, 9/12/2001, pp. 38-41; Federal Bureau of Investigation, 9/12/2001, pp. 64-65] This would mean he is already participating in the call by 8:35 a.m., when Ong provides this information (see 8:35 a.m.-8:36 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 12]

Entity Tags: Vanessa Minter, Nydia Gonzalez, Ray C. Scott, Betty Ong

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Betty Ong, a flight attendant on Flight 11, tells American Airlines employees on the ground the name and seat number of a hijacker who is in the cockpit of her plane and is likely responsible for stabbing a passenger. [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 8/26/2004, pp. 12] Ong has, since 8:18 a.m., been on the phone with employees at the American Airlines Southeastern Reservations Office in Cary, North Carolina, and has been describing to them the trouble on her plane (see 8:18 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 5] She previously provided the seat numbers of two hijackers who, she said, were in the cockpit (see 8:28 a.m. September 11, 2001). She now gives details of a third hijacker who she also says is in the cockpit.
Ong Says Hijacker 'Tom Sukani' Is in the Cockpit - Nydia Gonzalez, one of the reservations office employees talking with Ong, asks about this hijacker. She says to Ong, “He’s the one that’s in the, he’s in the cockpit,” and then asks: “You said ‘Tom Sukani?‘… And he was in [seat] 10B.” [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 8/26/2004, pp. 12] “Tom Sukani” is presumably Satam Al Suqami, and either Ong has mispronounced his name or Gonzalez has misheard it. Al Suqami was assigned to seat 10B. [9/11 Commission, 8/26/2004, pp. 6] Gonzalez continues, saying, “Okay, so he’s one of the persons that are in the cockpit.” She then asks Ong, “And as far as weapons, all they have are just knives?” [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 8/26/2004, pp. 12]
Gonzalez Relays Hijacker's Details to Operations Center - Gonzalez has been relaying the information Ong provides to Craig Marquis, the manager on duty at the American Airlines System Operations Control center in Texas, on another phone line (see (8:21 a.m.) September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; Spencer, 2008, pp. 17-18] She now passes on Ong’s latest information. She tells Marquis, “Apparently, one of the passengers that’s in the cockpit: the name that they got was Tom Al Zukani and he was in [seat] 10B, not 9A and B as they previously stated.”
Ong Gives Details of Stabbed Passenger - Gonzalez then asks Ong about the details of a passenger who was stabbed. Ong previously mentioned that Daniel Lewin had been stabbed and may have died (see 8:19 a.m. September 11, 2001 and 8:33 a.m. September 11, 2001). [American Airlines, 9/11/2001, pp. 3-6; American Airlines, 9/11/2001, pp. 7-19; Federal Bureau of Investigation, 9/12/2001, pp. 69-71] Lewin had been seated directly in front of Al Suqami, and so, according to the 9/11 Commission Report, Al Suqami was “probably” the hijacker who stabbed him (see (8:14 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 5] After checking Lewin’s details, Gonzalez passes on the information to Marquis, albeit stating Lewin’s first name incorrectly. She tells Marquis, “Okay, and the passenger that got hurt was [in seat] 9B, David Lewin.” [American Airlines, 9/11/2001, pp. 7-19]
Marquis Thinks Hijacker Has a Swiss Army Knife - Presumably referring to this latest information from Ong, Marquis will later tell the FBI that when he learns that Al Suqami is armed with a knife, he thinks “that the knife might have been a Swiss Army knife of some sort, because it was not that uncommon for passengers to have these.” [Federal Bureau of Investigation, 9/11/2001, pp. 49-51] After receiving the information about Al Suqami being in the cockpit, Marquis initiates procedures to “lockout” Flight 11 (see 8:36 a.m.-8:38 a.m. September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 12]

Entity Tags: Nydia Gonzalez, American Airlines, Betty Ong, Craig Marquis

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Flight attendants Karen Martin and Barbara Arestegui.Flight attendants Karen Martin and Barbara Arestegui. [Source: Family photos]Betty Ong, a flight attendant on the hijacked Flight 11, tells American Airlines employees on the ground that there are no doctors on her plane who could help the injured crew members, and this information leads an airline manager to decide that he wants Flight 11 to land at the next available airport. [American Airlines, 9/11/2001, pp. 7-19; Federal Bureau of Investigation, 9/11/2001, pp. 49-51; 9/11 Commission, 1/27/2004 pdf file] Ong is on the phone with employees at the American Airlines Southeastern Reservations Office in North Carolina (see 8:18 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 8] She previously told them that the “number one” flight attendant on her plane—Karen Martin—and the “number five” flight attendant—Barbara Arestegui—had been stabbed (see 8:19 a.m. September 11, 2001 and 8:21 a.m. September 11, 2001). [American Airlines, 9/11/2001, pp. 3-6]
Ong Confirms that Stabbed Flight Attendant Is on Oxygen - Nydia Gonzalez, one of the reservations office employees talking to Ong, asks, “So the number one flight attendant—the one that was stabbed—she’s on oxygen right now?” [American Airlines, 9/11/2001, pp. 7-19] Ong says that other crew members have been “able to administer oxygen” to Martin and that Martin is “able to breathe,” Gonzalez will later recall. [Federal Bureau of Investigation, 9/12/2001, pp. 69-71; 9/11 Commission, 1/27/2004 pdf file] Gonzalez then asks, “And the number five: that was a superficial wound, you were saying?” [American Airlines, 9/11/2001, pp. 7-19] Ong says the number five flight attendant’s injury is less serious. [Federal Bureau of Investigation, 9/12/2001, pp. 69-71]
Ong Says There Is No Doctor on Flight 11 - While she is on the phone with Ong, Gonzalez has been relaying the information Ong provides to Craig Marquis, the manager on duty at the American Airlines System Operations Control center in Texas, on another phone line (see (8:21 a.m.) September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; Spencer, 2008, pp. 17-18] Marquis now requests that Gonzalez ask Ong a question. He says to Gonzalez: “Who’s helping them? Is there a doctor on board?” Gonzalez passes on Marquis’s question, asking Ong, “Is there a doctor on board, Betty, that’s assisting you guys?” [American Airlines, 9/11/2001, pp. 7-19] Ong indicates that there isn’t a doctor on Flight 11. [9/11 Commission, 1/27/2004 pdf file]
Marquis Wants Flight 11 to Land - Marquis will tell the FBI that because there is “no doctor on board Flight 11 to help the injured,” he wants “the aircraft to land at the next available airport.” Because of “the medical emergencies and the violence” on the plane, Marquis will say, he intends “for medical personnel and law enforcement to meet the aircraft as soon as it landed.” [Federal Bureau of Investigation, 9/11/2001, pp. 49-51]

Entity Tags: Nydia Gonzalez, Craig Marquis, Betty Ong, American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Betty Ong, a flight attendant on the hijacked Flight 11, tells American Airlines employees on the ground that her plane is flying erratically, and then says it is in a rapid descent. [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 8/26/2004, pp. 13] Ong is on the phone with employees at the American Airlines Southeastern Reservations Office in North Carolina (see 8:18 a.m. September 11, 2001). One of these employees, Nydia Gonzalez, is simultaneously relaying the information Ong provides to Craig Marquis, the manager on duty at the American Airlines System Operations Control (SOC) center in Texas (see (8:21 a.m.) September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 8-9] Ong reports that all of the passengers on Flight 11 have been moved out of the first class section of the plane, back to the coach section. Gonzalez passes this information on to Marquis.
Ong Says Flight 11 Is 'Flying Sideways' - Gonzalez then asks Ong, “What’s going on honey?” Ong previously mentioned that Flight 11 was flying erratically (see 8:25 a.m. September 11, 2001), but she subsequently said it had stabilized (see 8:28 a.m. September 11, 2001). She now says the plane is flying erratically again. [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 8/26/2004, pp. 13] Vanessa Minter, an employee at the reservations office, will later recall that Ong describes the way the plane is being flown by saying it is “flying sideways.” According to Minter, another reservations office employee, Winston Sadler, then asks Ong if she means the plane is flying erratically and Ong says yes. [Federal Bureau of Investigation, 9/12/2001, pp. 38-41] Gonzalez will similarly recall that Ong says the plane is “flying sideways, erratically.” [Federal Bureau of Investigation, 9/12/2001, pp. 69-71] Gonzalez relays the information to Marquis, telling him, “The aircraft is erratic again, flying very erratically.”
Ong Says Flight 11 Is in a Rapid Descent - About a minute later, Gonzalez again asks Ong, “What’s going on?” [American Airlines, 9/11/2001, pp. 7-19] Ong says her plane is descending rapidly. [Federal Bureau of Investigation, 9/11/2001, pp. 1-8; Federal Bureau of Investigation, 9/12/2001, pp. 69-71] Gonzalez passes this information on to Marquis, telling him, “Seems like the aircraft is descending quite a bit right now.” Marquis replies, “Okay, I have it on the radar here.” Marquis then asks Bill Halleck, an air traffic control specialist at the SOC, if Flight 11 is descending. [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 11/19/2003 pdf file] When Halleck recently contacted the FAA’s Boston Center, he was told that air traffic controllers had lost Flight 11’s transponder signal (see 8:29 a.m. September 11, 2001). [9/11 Commission, 3/25/2004, pp. 15] He therefore tells Marquis: “We don’t know [if Flight 11 is descending]. The transponder is off, so we have no active read on him.” [American Airlines, 9/11/2001, pp. 7-19; 9/11 Commission, 11/19/2003 pdf file]

Entity Tags: Betty Ong, American Airlines, Vanessa Minter, Bill Halleck, Nydia Gonzalez, Craig Marquis, Winston Sadler

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

NORAD fails to notify the National Military Command Center (NMCC) at the Pentagon that aircraft have been hijacked before the NMCC initiates a significant event conference in response to the terrorist attacks. [9/11 Commission, 6/9/2004] NORAD’s Northeast Air Defense Sector (NEADS) was alerted to the first hijacking, of Flight 11, at 8:37 a.m. (see (8:37 a.m.) September 11, 2001) and it is alerted to the second hijacking, of Flight 175, at 9:03 a.m. (see (9:03 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 20, 23] And yet, according to an after-action report produced by the NMCC, NORAD does not contact the NMCC to alert it to these incidents before the significant event conference commences, at 9:29 a.m. (see 9:29 a.m.-9:34 a.m. September 11, 2001). [9/11 Commission, 6/9/2004]
NORAD Does Not Provide Information to Deputy Director - Captain Charles Leidig, the acting deputy director for operations in the NMCC, will later say that he “does not remember getting a lot of information from NORAD” before the significant event conference begins. [9/11 Commission, 4/29/2004 pdf file] NMCC personnel apparently learn that an aircraft has been hijacked when an officer in the center calls the FAA at 9:00 a.m. (see 9:00 a.m. September 11, 2001). [9/11 Commission, 4/29/2004 pdf file; 9/11 Commission, 5/5/2004; 9/11 Commission, 7/24/2004, pp. 35]
NORAD First Mentions a Hijacking at 9:33 a.m. - NORAD will apparently talk to the NMCC about a hijacking for the first time at around 9:33 a.m., when its representative on the significant event conference states that they “concur that [a] hijacked aircraft is still airborne [and] heading towards Washington, DC.” [US Department of Defense, 9/11/2001; US Department of Defense, 9/11/2001 pdf file] (They will presumably be referring to the incorrect information that Flight 11 is still in the air after it has crashed into the World Trade Center (see 9:21 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 26] )
NORAD Does Not Request a Conference - Additionally, according to the NMCC’s after-action report, NORAD “does not request any conference at [National Command Authority] level” prior to the commencement of the significant event conference. [9/11 Commission, 6/9/2004] The significant event conference is actually initiated by Leidig. The NMCC has an important role to play in an emergency like the current crisis. Its job under these circumstances “is to gather the relevant parties and establish the chain of command between the National Command Authority—the president and the secretary of defense—and those who need to carry out their orders,” according to the 9/11 Commission Report. [9/11 Commission, 4/29/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 37] It is also “the focal point within [the] Department of Defense for providing assistance” when there is a hijacking in US airspace, according to a recent military instruction (see June 1, 2001). [US Department of Defense, 6/1/2001 pdf file]

Entity Tags: National Military Command Center, North American Aerospace Defense Command, Charles Leidig

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Nancy Wyatt, a manager at the American Airlines flight services office at Logan International Airport in Boston, talks on the phone with an employee at the American Airlines System Operations Control (SOC) center, and passes on to them information that is being provided by a flight attendant on the hijacked Flight 11, but the SOC employee advises Wyatt to keep quiet about the hijacking. [American Airlines, 9/11/2001, pp. 34-41; 9/11 Commission, 2004, pp. 4; 9/11 Commission, 8/26/2004, pp. 14; Rutgers Law Review, 9/7/2011, pp. 14 pdf file] Amy Sweeney, a flight attendant on Flight 11, called the flight services office at 8:32 a.m., and has since then been providing details of the trouble on her plane to Michael Woodward, an American Airlines flight services manager at Logan Airport (see (8:32 a.m.-8:44 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 11]
Wyatt Passes on Details of Call in Real Time - Wyatt, who, like Woodward, is an American Airlines flight services manager, calls the American Airlines SOC in Fort Worth, Texas, at 8:40 a.m. Her call is answered by Ray Howland. [Federal Bureau of Investigation, 9/15/2001, pp. 2-4; 9/11 Commission, 2004, pp. 4; 9/11 Commission, 8/26/2004, pp. 14] During the call, Wyatt is able to pass on information to Howland in real time, because she is standing next to Woodward and so is hearing his side of the conversation with Sweeney, and she is also able to read the notes he is taking, based on what Sweeney tells him. [9/11 Commission, 1/25/2004 pdf file]
Wyatt Unclear about Name of Flight Attendant - Wyatt is unclear about the identity of the flight attendant Woodward is talking to. At the start of the call with Howland, she says, “We’ve got the flight attendants on the line here.” A couple of minutes later, she says, “We’ve got… Betty Ong, the purser, on the line.” [American Airlines, 9/11/2001, pp. 34-41] However, Ong is currently on the phone with the American Airlines Southeastern Reservations Office in North Carolina (see 8:18 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 8] Finally, another couple of minutes later and after checking with Woodward, Wyatt tells Howland, “Amy Sweeney is on the phone.”
Wyatt Passes on Hijackers' Seat Numbers - Based on Sweeney’s information, Wyatt says that Flight 11 “is in a rapid descent.” She tells Howland that the hijackers were in seats 9D, 9G, and 10B, and she says one of them “speaks no English.” She also reports, several minutes into the call, that the hijackers are “in the cockpit.” Wyatt tells Howland that two flight attendants, Karen Martin and Barbara Arestegui, have been stabbed. [American Airlines, 9/11/2001, pp. 34-41] Referring to passenger Daniel Lewin, who was attacked by one of the hijackers (see (8:14 a.m.) September 11, 2001), she says: “There is severe bleeding. There is a slashed throat.” She subsequently says, “There is a passenger also injured.” [American Airlines, 9/11/2001, pp. 34-41; WBUR, 9/8/2011]
Airline Wants Information Withheld from Plane's Crew - During the call, Howland tells Wyatt that the SOC wants some information to be withheld from Sweeney and the other crew members on Flight 11. After Wyatt says the flight attendants on Flight 11 “are concerned” because they “don’t know what’s going on in the cockpit,” Howland replies that the SOC is “trying to get in contact with the cockpit,” but then says, “We don’t really want to tell [Sweeney] that.” Wyatt confirms: “Okay, don’t. Okay, okay. Got it.” And when Wyatt later asks: “Do we know where that plane is going to right now?” Howland replies: “We don’t know.… [I]t looks like it’s going to JFK” International Airport in New York, but he then says: “I mean, we don’t really want to give a whole lot of information to that flight. Okay?” Wyatt confirms: “Okay, we’re not. We’re not giving them that information to that flight.”
Airline Employees Told to Keep Quiet about Hijacking - Wyatt and Howland also want American Airlines employees on the ground to keep quiet about the hijacking. At about 8:46 a.m., while she is still on the phone with Howland, Wyatt says to a colleague of hers: “Evelyn, don’t mention this to anyone. Me, you, Beth. Just the five of us. Okay?” [American Airlines, 9/11/2001, pp. 34-41] (“Evelyn” and “Beth” are Evelyn Nunez and Elizabeth Williams, two American Airlines employees at Logan Airport. [Federal Bureau of Investigation, 9/11/2001, pp. 57-58; Federal Bureau of Investigation, 9/13/2001, pp. 3-4; 9/11 Commission, 1/25/2004 pdf file] ) Near the end of her call with Howland, Wyatt asks, “What do you want us to do as far as just keeping our mouths shut and not… ?” Howland answers simply, “That’s basically it.” [American Airlines, 9/11/2001, pp. 34-41] Wyatt notifies Howland when the call from Sweeney gets disconnected, at around 8:45 a.m. (see (8:44 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 14] Her call with Howland ends at 8:48 a.m. [9/11 Commission, 2004, pp. 4]

Entity Tags: Evelyn Nunez, American Airlines, Madeline (“Amy”) Sweeney, Elizabeth D. Williams, Nancy Wyatt, Ray Howland, Michael Woodward

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Dianne Snyder.Dianne Snyder. [Source: Family photo]Amy Sweeney, a flight attendant on Flight 11, tells an American Airlines manager at Logan International Airport in Boston that the passengers in the coach section of her plane believe there is simply a routine medical emergency at the front of their plane. [ABC News, 7/18/2002; 9/11 Commission, 7/24/2004, pp. 6] Sweeney, who is sitting at the back of the coach section of Flight 11, phoned the American Airlines flight services office at Logan Airport at 8:32 a.m. Since then, she has been describing the trouble on her plane to Michael Woodward, an American Airlines flight services manager (see (8:32 a.m.-8:44 a.m.) September 11, 2001). [New York Observer, 2/15/2004; 9/11 Commission, 8/26/2004, pp. 11] Sweeney now tells Woodward that the passengers in the coach section are calm, and under the impression that there is a routine medical emergency in the first class section of the plane. Presumably this means they are unaware that their plane has been hijacked. Sweeney says three flight attendants—Jeffrey Collman, Sara Low, and Dianne Snyder—are attending to duties, such as getting medical supplies, while she and Betty Ong are reporting events over the phone. [ABC News, 7/18/2002; 9/11 Commission, 1/25/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 14] (Ong is another flight attendant, who is sitting next to Sweeney and is talking on the phone with the American Airlines Southeastern Reservations Office in North Carolina (see 8:19 a.m. September 11, 2001 and 8:21 a.m. September 11, 2001). [9/11 Commission, 8/26/2004, pp. 8, 11] )

Entity Tags: Michael Woodward, Madeline (“Amy”) Sweeney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Employees at the American Airlines Southeastern Reservations Office in Cary, North Carolina, lose communication with Betty Ong, a flight attendant on the hijacked Flight 11. [American Airlines, 9/11/2001, pp. 20-22; 9/11 Commission, 7/24/2004, pp. 5-6]
Ong Stops Responding to Questions - For about the last 25 minutes, Ong has been on the phone with a number of employees at the reservations office, and has been providing them with information about the trouble on her plane. [9/11 Commission, 8/26/2004, pp. 8] But now she stops responding to their communications. Nydia Gonzalez, one of the reservations office employees, continues questioning Ong. She says: “What’s going on Betty? Betty, talk to me. Betty, are you there? Betty?” Receiving no response, she asks her colleague Winston Sadler, who is also participating in the call, “Do you think we lost her?” On another phone line, Gonzalez immediately notifies a manager at the American Airlines System Operations Control center in Texas that contact with Ong has been lost (see 8:44 a.m. September 11, 2001). [American Airlines, 9/11/2001, pp. 20-22; 9/11 Commission, 8/26/2004, pp. 14]
Ong Asked Airline Employees to 'Pray for Us' - Toward the end of the call, Ong said repeatedly to the reservations office employees: “Pray for us. Pray for us.” [ABC News, 7/18/2002] Gonzalez will say in an interview later today that Ong’s final words, before the call ends, were, “Oh my God, the flight, it’s going down, it’s going down.” [Federal Bureau of Investigation, 9/11/2001, pp. 1-8] But in a subsequent interview, she will say that before the call ends, Ong “started to cry” and then her final words were, “Oh God, oh God, what is going on?” [Federal Bureau of Investigation, 9/12/2001, pp. 69-71] The reservations office employees have lost communication with Ong by 8:44 a.m., according to the 9/11 Commission Report. [9/11 Commission, 7/24/2004, pp. 6] But according to a summary of phone calls from the hijacked flights presented at the 2006 trial of Zacarias Moussaoui, the call from Ong began at 8:18 a.m. and 47 seconds, and lasts exactly 27 minutes, meaning it ends at 8:45 a.m. and 47 seconds. [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] Flight 11 will crash into the World Trade Center less than a minute after that, at 8:46 a.m. (see 8:46 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 7]

Entity Tags: Betty Ong, Winston Sadler, Nydia Gonzalez, American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Craig Marquis, the manager on duty at the American Airlines System Operations Control center in Fort Worth, Texas, is told that the American Airlines Southeastern Reservations Office in North Carolina has lost contact with Betty Ong, a flight attendant on the hijacked Flight 11, and he then says he wants the reservations office employees to keep quiet about the hijacking. [American Airlines, 9/11/2001, pp. 20-22; 9/11 Commission, 8/26/2004, pp. 14] Marquis is on the phone with Nydia Gonzalez, a supervisor at the reservations office who, for over 20 minutes, has been relaying to him information she was receiving in a simultaneous phone call with Ong (see (8:21 a.m.) September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 8-9] Ong, however, has stopped responding to communications (see (8:43 a.m.) September 11, 2001). Gonzalez promptly informs Marquis of this. She tells him, “I think we might have lost her.” Marquis says, “Okay,” and then tells Gonzalez, “If in fact she calls back, you call me back.” Gonzalez agrees to do this.
Marquis Tells Gonzalez to Keep Quiet about Hijacking - Marquis then tells Gonzalez that he wants her and her colleagues to keep quiet about the hijacking of Flight 11. He says, “I don’t want this spread all over.” Gonzalez has already instructed the other reservations office employees who were on the phone with Ong to keep quiet about the hijacking (see 8:31 a.m. September 11, 2001), and agrees to Marquis’s request. She answers: “Right. I’ve already made that indication to our people here.” Marquis says, “Try to make sure that it’s followed through on, okay?” Gonzalez replies, “Okay.” Just before the call between Marquis and Gonzalez ends, Marquis tells Gonzalez, “I’ll be back in touch with you.” Gonzalez then says, “I’m gonna stay on the line with my agent just in case we get the line [with Ong] back, and I’ll call you back.” [American Airlines, 9/11/2001, pp. 20-22]

Entity Tags: Nydia Gonzalez, American Airlines, Craig Marquis, Betty Ong

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Joseph Bertapelle.Joseph Bertapelle. [Source: Publicity photo]American Airlines managers are informed of what their airline has learned about the trouble on Flight 11 during a regular conference call. [Wall Street Journal, 10/15/2001; 9/11 Commission, 11/19/2003 pdf file] In their daily morning conference call, senior American Airlines personnel usually discuss what happened on the previous day at the airline and what they are expecting in the day ahead. [9/11 Commission, 1/7/2004 pdf file] But shortly after today’s conference call begins, Joseph Bertapelle, a manager at the airline’s System Operations Control (SOC) center in Fort Worth, Texas, announces, “Gentlemen, I have some information here I need to relay.” [Wall Street Journal, 10/15/2001] Bertapelle then passes on to the senior managers much of the information about the hijacking of Flight 11 that has been received by SOC employees Craig Marquis and Bill Halleck. Marquis, the manager on duty at the SOC, has been on the phone with a supervisor at the American Airlines Southeastern Reservations Office in North Carolina, who has been relaying to him information she received in a simultaneous phone call with Betty Ong, a flight attendant on Flight 11 (see (8:21 a.m.) September 11, 2001). [9/11 Commission, 11/19/2003 pdf file; 9/11 Commission, 8/26/2004, pp. 8-9] And Halleck, an air traffic control specialist at the SOC, has been in contact with the FAA’s Boston Center, which gave him details of the problems with Flight 11 (see 8:29 a.m. September 11, 2001). [9/11 Commission, 3/25/2004, pp. 15] The conference call apparently only lasts a short time. Craig Parfitt, American Airlines’ managing director of dispatch operations, will later recall that at around 8:55 a.m.—10 minutes after the conference call begins—senior managers are arriving at the System Operations Command Center, located on the floor above the SOC (see (Between 8:40 a.m. and 8:55 a.m.) September 11, 2001). Presumably, some of these managers will have previously been participating in the conference call. [9/11 Commission, 11/19/2003 pdf file]

Entity Tags: Bill Halleck, Craig Parfitt, Craig Marquis, Joseph Bertapelle, American Airlines

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The hole caused by the Flight 11 crash.The hole caused by the Flight 11 crash. [Source: Reuters]Flight 11 slams into the WTC North Tower (Building 1). Hijackers Mohamed Atta Waleed Alshehri, Wail Alshehri, Abdulaziz Alomari, and Satam Al Suqami presumably are killed instantly, and many more in the tower will die over the next few hours. Seismic records pinpoint the crash at 26 seconds after 8:46 a.m. [CNN, 9/12/2001; New York Times, 9/12/2001; North American Aerospace Defense Command, 9/18/2001; USA Today, 12/20/2001; Federal Emergency Management Agency, 5/1/2002, pp. 1-10; New York Times, 5/26/2002; USA Today, 8/12/2002; Associated Press, 8/21/2002; Newsday, 9/10/2002] The NIST report states the crash time to be 8:46:30. [National Institute of Standards and Technology, 9/2005, pp. 19] The 9/11 Commission Report states the crash time to be 8:46:40. [9/11 Commission, 7/24/2004, pp. 7] Investigators believe the plane still has about 10,000 gallons of fuel (see 8:57 a.m. September 11, 2001). [New York Times, 5/26/2002] The plane strikes the 93rd through 99th floors in the 110-story building. No one above the crash line survives; approximately 1,360 people die. Below the crash line, approximately 72 die and more than 4,000 survive. Both towers are slightly less than half full at the time of the attack, with between 5,000 to 7,000 people in each tower. This number is lower than expected. Many office workers have not yet shown up to work, and tourists to the observation deck opening at 9:30 A.M. have yet to arrive. [USA Today, 12/20/2001; National Institute of Standards and Technology, 9/2005, pp. 20-22] The impact severs some columns on the north side of the North Tower. Each tower is designed as a “tube-in-tube” structure and the steel columns which support its weight are arranged around the perimeter and in the core. The plane, which weighs 283,600 lb and is traveling at an estimated speed of around 430 mph (see October 2002-October 2005), severs 35 of the building’s 236 perimeter columns and damages another two. The damage to the South Tower’s perimeter will be similar (see 9:03 a.m. September 11, 2001). [National Institute of Standards and Technology, 9/2005, pp. 5-9, 20, 22] The perimeter columns bear about half of the tower’s weight, so this damage reduces its ability to bear gravity loads by about 7.5 percent. [National Institute of Standards and Technology, 9/2005, pp. 6] The actual damage to the 47 core columns is not known, as there are no photographs or videos of it, but there will be much speculation about this after 9/11. It will be suggested that some parts of the aircraft may have damaged the core even after crashing through the exterior wall. According to the National Institute of Standards and Technology (NIST): “Moving at 500 mph, an engine broke any exterior column it hit. If the engine missed the floor slab, the majority of the engine core remained intact and had enough residual momentum to sever a core column upon direct impact.” [National Institute of Standards and Technology, 9/2005, pp. 107] According to NIST’s base case computer model, three of the core columns are severed and another ten suffer some damage. [National Institute of Standards & Technology, 9/2005, pp. 189 pdf file] If this is accurate, it means that the impact damage to the core reduces the Tower’s strength by another approximately 7.5 percent, meaning that the building loses about 15 percent of its strength in total. This damage will be cited after 9/11 by NIST and others researchers as an event contributing to the building’s collapse (see October 23, 2002 and October 19, 2004). In addition, some of the fireproofing on the steel columns and trusses may be dislodged. The original fireproofing on the fire floors was mostly Blazeshield DC/F, but some of the fireproofing on the flooring has recently been upgraded to Blazeshield II, which is about 20 percent denser and 20 percent more adhesive. [National Institute of Standards & Technology, 9/2005, pp. xxxvi, 83 pdf file] Photographs and videos of the towers will not show the state of fireproofing inside the buildings, but NIST will estimate the damage to it using a computer model. Its severe case model (see (October 2002-October 2005)) will predict that 43 of the 47 core columns are stripped of their fireproofing on one or more floors and that fireproofing is stripped from trusses covering 60,000 ft2 of floor area, the equivalent of about one and a half floors. NIST will say that the loss of fireproofing is a major cause of the collapse (see April 5, 2005), but only performs 15 tests on fireproofing samples (see October 26, 2005). [National Institute of Standards and Technology, 9/2005, pp. 23] According to NIST, more fireproofing is stripped from the South Tower (see 9:03 a.m. September 11, 2001).

Entity Tags: Mohamed Atta, National Institute of Standards and Technology, Satam Al Suqami, Waleed Alshehri, Abdulaziz Alomari, World Trade Center, Wail Alshehri

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

John Odermatt.John Odermatt. [Source: Queens Gazette]New York City’s Office of Emergency Management (OEM) activates its Emergency Operations Center (EOC) on the 23rd floor of World Trade Center Building 7. The OEM is responsible for managing the city’s response to major incidents, including terrorist attacks. [9/11 Commission, 7/24/2004, pp. 283-284, 293] Its personnel arrived at WTC 7, where it has offices, early this morning to prepare for Tripod, a major biological terrorism training exercise scheduled for September 12 (see September 12, 2001). [Jenkins and Edwards-Winslow, 9/2003, pp. 15 pdf file]
Staffer Is Told to Open the Operations Center - OEM Commissioner John Odermatt and Richard Bylicki, a police sergeant assigned to the OEM, heard the explosion when Flight 11 crashed into the WTC, at 8:46 a.m. (see 8:46 a.m. September 11, 2001). As they look out of the window at the burning North Tower, Odermatt debriefs Bylicki and instructs him to open the EOC for a fully staffed operation. Bylicki therefore sets about activating the operations center. [Bylicki, 6/19/2003]
Staffers Call Agencies and Tell Them to Send Their Representatives - EOC personnel start contacting agencies, including the New York Fire and Police Departments and the Department of Health, and instruct them to send their designated representatives to the center. They also call the State Emergency Management Office (SEMO) and the Federal Emergency Management Agency (FEMA), which they ask to send at least five federal urban search and rescue teams. [9/11 Commission, 5/18/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 293] Meanwhile, Bylicki helps the OEM’s Watch Command handle an “enormous influx” of phone calls, many of which are from senior city officials. [Bylicki, 6/19/2003]
Activation Proceeds without Any Problems - EOC personnel initially struggle to make sense of what has happened at the Twin Towers. [Wachtendorf, 2004, pp. 77] However, the activation apparently proceeds without any problems. Firefighter Timothy Brown, a supervisor at the OEM, is instructed by Calvin Drayton, a deputy director with the OEM, to go up to the 23rd floor of WTC 7 and make sure that personnel are getting the EOC up and running, and the Watch Command is being properly supervised. He goes up to the 23rd floor and first checks the Watch Command. He sees that its supervisor, Mike Lee, has things under control. Then, in the EOC, he sees Michael Berkowitz, a supervisor with the OEM, powering up all the computers and television screens necessary to handle the emergency, and beginning to notify the dozens of agencies that need to send representatives to the center. Berkowitz tells Brown he has the manpower he needs to get the center up and running. “I was very comfortable that OEM was beginning to do what we do in a major emergency,” Brown will later recall. Activating the EOC is something OEM personnel have “drilled for and drilled for and drilled for… and so we were very good at it,” he will comment. [City of New York, 1/15/2002; Project Rebirth, 6/30/2002 pdf file; Firehouse, 1/31/2003]
Center Is Designed for Managing a Crisis - The EOC, which opened in 1999 (see June 8, 1999), is a state-of-the-art facility designed to operate as a stand-alone center from which the city government can operate during a crisis. [City of New York, 2/18/2001] It is one of the most sophisticated facilities of its type in the world. It includes a communications suite, a conference room, a press briefing room, and a large number of staff offices, and has numerous computer-equipped workstations. [Disasters, 3/2003 pdf file] It has enough seating for 68 agencies to operate during an emergency. [City of New York, 2/18/2001] However, it will be evacuated at 9:30 a.m. due to reports of further unaccounted-for planes, according to the 9/11 Commission Report (see (9:30 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 305] Other accounts will indicate that it may be evacuated at an earlier time, possibly even before the second crash at the WTC occurs (see (Soon After 8:46 a.m.-9:35 a.m.) September 11, 2001 and (Shortly Before 9:03 a.m.) September 11, 2001).

Entity Tags: Mike Lee, Federal Emergency Management Agency, John Odermatt, Michael Berkowitz, Calvin Drayton, US Department of Health and Human Services, Office of Emergency Management, New York City Fire Department, New York State Emergency Management Office, Timothy Brown, Richard Bylicki, New York City Police Department

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A manager at the FAA’s New York Center speaks in a teleconference between air traffic control centers. The manager says: “Okay. This is New York [Center]. We’re watching the airplane [Flight 11]. I also had conversation with American Airlines, and they’ve told us that they believe that one of their stewardesses was stabbed and that there are people in the cockpit that have control of the aircraft, and that’s all the information they have right now.” The manager is unaware Flight 11 has already crashed. [9/11 Commission, 6/17/2004] This appears to be a simplified version of flight attendant Betty Ong’s phone call, given to American Airlines leader Gerard Arpey and others minutes before (see (8:30 a.m.-8:40 a.m.) September 11, 2001).

Entity Tags: Betty Ong, New York Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Alan DeVona.Alan DeVona. [Source: Atlas Shrugs]An officer with the Port Authority Police Department (PAPD) calls for the evacuation of the upper floors of the North Tower of the World Trade Center over a PAPD radio channel. Transcripts of PAPD radio transmissions will show that at 8:49 a.m., three minutes after Flight 11 crashed into the North Tower (see 8:46 a.m. September 11, 2001), the PAPD officer talks to the PAPD desk, which is in Building 5 of the WTC, just northeast of the North Tower. He says: “Start doing the evac, the upper levels. Have the units put on the Scott air packs.” The officer at the PAPD desk then radios all PAPD units and tells them to “bring Scott air packs [to] One World Trade,” i.e. the North Tower. [Port Authority of New York and New Jersey, 9/11/2001, pp. 2 pdf file; Port Authority of New York and New Jersey, 11/12/2001, pp. 16 pdf file; National Institute of Standards and Technology, 9/2005, pp. 195]
Patrol Sergeant Recalls Requesting Evacuation - It is unclear which PAPD officer requests the evacuation at this time. According to some accounts, Alan DeVona, the PAPD patrol sergeant at the WTC, makes the request. [Port Authority of New York and New Jersey, 11/12/2001, pp. 16 pdf file; Dwyer and Flynn, 2005, pp. 78] DeVona will later recall that he had just walked out from the PAPD desk in WTC 5 when he heard the explosion as Flight 11 hit the North Tower. Along with his colleague, Anthony Basic, he radioed the PAPD desk and reported that the top floors of the North Tower were on fire, due to a “possible aircraft collision.” He headed into the North Tower to coordinate with emergency agencies as they arrived there. DeVona will recall that he then “radios to have all WTC police units get Scott air packs and begin evacuation of [the North Tower].” He will subsequently be “approached by numerous PAPD units as they entered the lobby” of the North Tower, and he “dispatches them through the concourse to evacuate the complex.” [Devona, 3/28/2002, pp. 24 pdf file]
Police Commander Recalls Requesting Evacuation - However, Captain Anthony Whitaker, the PAPD commanding officer at the WTC, will also say that he calls for the evacuation of the WTC around this time. Whitaker was on duty in the shopping mall beneath the Twin Towers when Flight 11 hit the North Tower. [Dwyer and Flynn, 2005, pp. 78] He heard a “strange roar” and saw a “gigantic fireball” coming out of the lobby of the North Tower. He then contacts the PAPD desk in WTC 5. Whitaker will recall, “I had no idea what had just happened, but I knew it was bad.” Therefore, he will say, “I ordered the cop at the desk to begin a full-scale evacuation of the entire complex.” This will mean the evacuation of “both towers and the adjoining buildings.” Whitaker contacts one of his sergeants and then, he will recall, “we started placing Port Authority cops in strategic locations in the shopping mall to direct the evacuation.” Whitaker will say that after 9/11, he is repeatedly asked, “Why did you give that order to evacuate at that particular time?” following the first crash, but before the second plane hit the WTC. His explanation will be: “It just occurred to me that whatever was going on—and I still didn’t know what that was—was beyond my ability as a commanding officer of that facility to do anything about it. So it seemed to me that the only prudent thing to do was start a full-scale evacuation and get everybody out of there.” [Fink and Mathias, 2002, pp. 23-24; Murphy, 2002, pp. 179-181]
Evacuation Orders Cannot Be Heard by Fire Safety Directors - At 9:00 a.m., Whitaker will call for an evacuation of the entire WTC complex (see 8:59 a.m.-9:02 a.m. September 11, 2001). However, both that instruction and the current one are given over PAPD radio channel W, which cannot be heard by the deputy fire safety directors in the Twin Towers, who are able to make announcements to the buildings’ occupants over the public address systems. [WTC News, 8/1995 pdf file; Port Authority of New York and New Jersey, 11/12/2001, pp. 19 pdf file; 9/11 Commission, 7/24/2004, pp. 293; National Institute of Standards and Technology, 9/2005, pp. 195, 201] An announcement advising workers to evacuate will only go out over the public address system in the South Tower at 9:02 a.m. (see 9:02 a.m. September 11, 2001). And attempts to order workers to evacuate the North Tower are unsuccessful because that building’s public address system was damaged by the plane crash (see (Between 8:47 a.m. and 8:55 a.m.) September 11, 2001). [New York Times, 5/18/2004]
PAPD Investigates All Reports of Fires at WTC - The WTC is a Port Authority property, which means it is patrolled by the PAPD—the Port Authority’s independent police agency. Members of the PAPD respond to “thefts, injuries, fires, all species of crisis large and small, almost always more quickly than the city emergency responders could get there,” according to New York Times reporters Jim Dwyer and Kevin Flynn. “By plan,” Dwyer and Flynn will write, “the PAPD checked out every report of fire” and “its officers were trained in at least rudimentary firefighting.” [Dwyer and Flynn, 2005, pp. 78]

Entity Tags: Anthony Basic, Anthony Whitaker, Alan DeVona, Port Authority Police Department

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An announcement goes out over the public address system in the South Tower of the World Trade Center, telling workers that an incident has occurred in the other WTC tower and their building is safe, and advising them to stay in—or return to—their offices, rather than evacuate. [USA Today, 9/2/2002; 9/11 Commission, 7/24/2004, pp. 287-288] After Flight 11 hit the North Tower at 8:46 a.m. (see 8:46 a.m. September 11, 2001), many people in the South Tower were unaware of what had happened. “Some believed an incident had occurred in their building; others were aware that a major explosion had occurred on the upper floors of the North Tower,” the 9/11 Commission Report will state. As a result, many workers decided to leave the South Tower. [9/11 Commission, 7/24/2004, pp. 287] As they do so, an announcement is made over the public address system.
Announcement Says South Tower Is Secure - Brian Clark, an executive with Euro Brokers who also serves as a fire warden and is on the 84th floor of the South Tower, will later describe this announcement. “First, the strobe lights flashed, as they did during their normal fire drills,” he will say. “The alarm system gave a little bit of a whoop, whoop… to alert you to an announcement about to be made. Then the very familiar voice, the one we heard all the time, came over the system.” Clark will recall that the voice says: “Your attention, please, ladies and gentlemen. Building 2 [i.e. the South Tower] is secure. There is no need to evacuate Building 2. If you are in the midst of evacuation, you may use the re-entry doors and the elevators to return to your office. Repeat, Building 2 is secure.” [PBS, 4/30/2002; Dwyer and Flynn, 2005, pp. 72] The announcement is made two or possibly three times, according to USA Today. [USA Today, 9/2/2002] Florence Engoran, a credit analyst working in the South Tower, will recall it being made “[o]ver and over and over again.” [DiMarco, 2007, pp. 50]
Announcement May Lead to Hundreds of Deaths - Many people in the South Tower remain on their floors after hearing the announcement, while others who were leaving the building turn around and head back upstairs. [9/11 Commission, 7/24/2004, pp. 289] USA Today will suggest that the announcement therefore “may have led to the deaths of hundreds of people.” [USA Today, 9/2/2002] According to the National Institute of Standards and Technology, of those who die in the South Tower, only 11 are below where the plane hits the tower at 9:03 a.m. (see 9:03 a.m. September 11, 2001), and 619 are in or above the point of impact. [National Institute of Standards and Technology, 9/2005, pp. 44]
Announcement Goes against Protocol - The announcement is later believed to have been made by Philip Hayes, a deputy fire safety director at the WTC, who is manning the fire command desk in the lobby of the South Tower. Fire safety directors are trained to read scripted announcements from a loose-leaf binder. But, according to the 9/11 Commission Report, the advice given in the announcement, for people to stay in, or return to, their offices, “did not correspond to any existing written protocol.”
Security Manager Decided to Instruct Workers Not to Evacuate - The 9/11 Commission Report will also state, “We do not know the reason for the announcement, as both [Hayes] and the director of fire safety for the WTC complex perished in the South Tower’s collapse.” [USA Today, 9/2/2002; 9/11 Commission, 7/24/2004, pp. 288; Dwyer and Flynn, 2005, pp. 26, 72] However, George Tabeek, a security manager with the Port Authority of New York and New Jersey, will admit having made the decision to instruct South Tower workers to return to their offices (see Shortly After 8:46 a.m. September 11, 2001). [ABC News, 9/10/2011] Some security officials in the South Tower instruct workers, in person, to return upstairs, rather than evacuate (see (8:47 a.m.-9:02 a.m.) September 11, 2001). But finally, about a minute before Flight 175 hits the South Tower, an instruction will be broadcast over the public address system informing workers that they can begin an evacuation if conditions warrant it (see 9:02 a.m. September 11, 2001). [Observer, 9/16/2001; 9/11 Commission, 7/24/2004, pp. 289]

Entity Tags: Philip T. Hayes, Brian Clark, Florence Engoran

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Technicians on the operations floor at NORAD’s Northeast Air Defense Sector (NEADS) receive what is apparently their first notification that a plane has hit the World Trade Center, in a phone call from the FAA’s Boston Center. [Vanity Fair, 8/1/2006] NEADS ID technicians are currently trying to locate Flight 11, when they are called by Colin Scoggins, the military liaison at the Boston Center. ID tech Stacia Rountree answers the call. In response to Scoggins’s information, Rountree says to her colleagues, “A plane just hit the World Trade Center.” She asks Scoggins, “Was it American 11?” He tells her this is not confirmed. [Spencer, 2008, pp. 50] Another of the ID techs, Shelley Watson, starts murmuring in response to the news: “Oh my God. Oh God. Oh my God.” [Vanity Fair, 8/1/2006] A computer maintenance technician then runs onto the operations floor and announces that CNN is broadcasting that a 737 has hit the WTC. [Spencer, 2008, pp. 51]
NEADS Calls New York Center - Master Sergeant Maureen Dooley, the leader of the ID techs, tells Watson: “Update New York! See if they lost altitude on that plane altogether.” Watson immediately calls the FAA’s New York Center and asks, “Did you just hear the information regarding the World Trade Center?” When the person who answers her call says no, Watson explains, “Being hit by an aircraft.” The person at New York Center says, “You’re kidding,” but Watson adds, “It’s on the world news.” [Vanity Fair, 8/1/2006] One of the NEADS technicians is finally able to display the live CNN coverage on one of the 15-foot screens at the front of the room. People stare in silence at the footage of the burning North Tower. [Spencer, 2008, pp. 51]

Entity Tags: Northeast Air Defense Sector, Shelley Watson, Maureen Dooley, Colin Scoggins, Boston Air Route Traffic Control Center, New York Air Route Traffic Control Center, Stacia Rountree

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An article in the New York Times will later suggest that officials in the Pentagon’s National Military Command Center (NMCC) promptly become aware of the problems with Flight 77, long before NORAD’s Northeast Air Defense Sector (NEADS) is alerted to the flight. The article will state, “During the hour or so that American Airlines Flight 77 [is] under the control of hijackers, up to the moment it struck the west side of the Pentagon, military officials in [the NMCC are] urgently talking to law enforcement and air traffic control officials about what to do.” [New York Times, 9/15/2001] This appears consistent with what would be expected under normal procedures. According to the FAA’s acting Deputy Administrator Monte Belger: “Prior to 9/11, FAA’s traditional communication channel with the military during a crisis had been through the National Military Command Center (NMCC). They were always included in the communication net that was used to manage a hijack incident.” He will say that, since the FAA does not have direct dedicated communication links with NORAD, in a hijack scenario the NMCC has “the responsibility to coordinate [the Defense Department]‘s response to requests from the FAA or the FBI.” [9/11 Commission, 6/17/2004 pdf file; 9/11 Commission, 6/17/2004] NEADS reportedly is not alerted to Flight 77 until significantly later: at 9:24 a.m. by some accounts (see (9:24 a.m.) September 11, 2001), or, according to other accounts, at 9:34 a.m., when it only learns that Flight 77 is missing (see 9:34 a.m. September 11, 2001). [North American Aerospace Defense Command, 9/18/2001; 9/11 Commission, 6/17/2004]

Entity Tags: Northeast Air Defense Sector, National Military Command Center, Monte Belger

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A typical F-15.A typical F-15. [Source: US Air Force]Radar data will show that the two F-15s scrambled from Otis Air National Guard Base in Cape Cod, Massachusetts, are airborne by this time. [Washington Post, 9/15/2001; North American Aerospace Defense Command, 9/18/2001; 9/11 Commission, 7/24/2004, pp. 20] It is now eight minutes since the mission crew commander at NORAD’s Northeast Air Defense Sector (NEADS) ordered that the jets be launched (see 8:45 a.m. September 11, 2001). [Vanity Fair, 8/1/2006] It is 40 minutes since air traffic controllers had their last communication with Flight 11 (see 8:13 a.m. September 11, 2001), and 28 minutes since they became certain that the aircraft was hijacked (see (8:25 a.m.) September 11, 2001). Flight 11 crashed into the World Trade Center seven minutes ago (see 8:46 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 7, 19 and 459]
Commander Wants Fighters Sent to New York - In Rome, New York, NEADS has just received news of the plane hitting the WTC (see 8:51 a.m. September 11, 2001). Major Kevin Nasypany, the facility’s mission crew commander, is asked what to do with the Otis fighters. He responds: “Send ‘em to New York City still. Continue! Go! This is what I got. Possible news that a 737 just hit the World Trade Center. This is a real-world.… Continue taking the fighters down to the New York City area, JFK [International Airport] area, if you can. Make sure that the FAA clears it—your route all the way through.… Let’s press with this.” [Vanity Fair, 8/1/2006] Yet there will be conflicting reports of the fighters’ destination (see (8:53 a.m.-9:05 a.m.) September 11, 2001), with some accounts saying they are directed toward military-controlled airspace off the Long Island coast. [Filson, 2003, pp. 56-59; 9/11 Commission, 6/17/2004]

Entity Tags: Northeast Air Defense Sector, Robert Marr, Kevin Nasypany, Otis Air National Guard Base

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An air traffic controller at the FAA’s Boston Center directs the two fighter jets that took off from Otis Air National Guard Base in response to the hijacked Flight 11 toward a new heading, based on instructions he has just received from NORAD’s Northeast Air Defense Sector (NEADS).
NEADS Gave New Heading for Fighters - The Boston Center controller, who is working at the Cape Sector radar position, has just been contacted by someone from NEADS. The caller from NEADS, referring to the two fighters from Otis Air Base, said, “The heading that we gave him on, I guess, is a bad heading.” [Federal Aviation Administration, 9/11/2001; 9/11 Commission, 2004] (The original flight strip for the fighters gave a destination of New York’s JFK International Airport. [9/11 Commission, 9/22/2003 pdf file] ) The caller said the fighters’ target was “now south of JFK,” and added, “Can you direct the Panta flight [i.e. the two Otis fighters] towards that now?” The controller replied: “If I’m talking to him, I don’t know where that target [is]. I don’t even see the target at all.” [Federal Aviation Administration, 9/11/2001] The “target,” Flight 11, crashed into the World Trade Center at 8:46 a.m. (see 8:46 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 7] However, the caller explained that NEADS had just talked to Colin Scoggins, the military liaison at the Boston Center, and Scoggins said the target was “south of JFK now.” The caller therefore reiterated, “We want to get [the Otis fighters] headed in that direction.” The controller confirmed, “I’ll do that.”
Controller Passes on New Heading to Pilot - Seconds later, Lieutenant Colonel Timothy Duffy, one of the pilots of the two fighters out of Otis Air Base, checks in with the Boston Center controller. Duffy says, “Boston Center, Panta 45 with you out of 13-5 for 290.” [Federal Aviation Administration, 9/11/2001; 9/11 Commission, 2004] (“Panta 45” is Duffy’s call sign. [Spencer, 2008, pp. 113] ) The controller tells Duffy, “Panta 45, roger, fly heading of 260.” Duffy confirms the new heading. The controller then instructs, “Maintain block 290.” Duffy confirms, “Six zero on the heading, climbing to flight level [of] 290.” The controller will then tell Duffy that Flight 11 has crashed into the WTC (see 8:55 a.m. September 11, 2001). [Federal Aviation Administration, 9/11/2001]

Entity Tags: Timothy Duffy, Boston Air Route Traffic Control Center, Northeast Air Defense Sector, Colin Scoggins

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

One of the two fighter pilots who took off in response to the hijacked Flight 11 is told by air traffic control that Flight 11 has crashed into the World Trade Center, and yet both pilots will later claim they are unaware of this crash until after 9:03 a.m., when Flight 175 hits the WTC. [Federal Aviation Administration, 9/11/2001; Cape Cod Times, 8/21/2002; ABC News, 9/11/2002; Filson, 10/2/2002; Filson, 10/22/2002; 9/11 Commission, 2004] Lieutenant Colonel Timothy Duffy and Major Daniel Nash took off in their F-15s from Otis Air National Guard Base in Cape Cod, Massachusetts, at 8:46 a.m. (see 8:46 a.m. September 11, 2001), but were unaware that at the same time, Flight 11 was crashing into the WTC (see 8:46 a.m. September 11, 2001). [Filson, 2003, pp. 57; 9/11 Commission, 7/24/2004, pp. 20]
Controller Tells Pilot that Flight 11 Crashed into WTC - Duffy has just checked in with the air traffic controller at the FAA’s Boston Center who is working at the Cape Sector radar position, and the controller has given him a new heading to fly toward (see 8:54 a.m.-8:55 a.m. September 11, 2001). The controller now asks Duffy, “I understand you’re going out to look for American 11, is that correct?” Duffy replies, “Affirmative.” The controller then tells Duffy that Flight 11 has crashed. He says, “Okay, I just got information that the aircraft has been, uh, crashed into the World Trade Center, so I’m not quite sure what your intentions are, if you’re still going to head that way or you may want to talk to your operations.” Duffy responds, “Okay, we’re going to go over and talk to Huntress right now.” (“Huntress” is the call sign for NORAD’s Northeast Air Defense Sector, NEADS.) [Federal Aviation Administration, 9/11/2001; 9/11 Commission, 2004] Although Duffy contacts NEADS (see (8:56 a.m.-8:57 a.m.) September 11, 2001), it is unclear whether he talks about the crash, as he indicates he is going to, since, according to the 9/11 Commission Report, “there are no NEADS recordings available of the NEADS senior weapons director and weapons director technician position responsible for controlling the Otis [Air National Guard Base] scramble” (see (8:30 a.m.-3:00 p.m.) September 11, 2001). [9/11 Commission, 1/7/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 459] It is also unclear whether Duffy passes on the information about Flight 11 hitting the WTC to Nash. But in later interviews, both pilots will claim they were unaware of Flight 11 hitting the WTC until they were informed that a second aircraft had hit the WTC, shortly after that second crash occurred (see (9:03 a.m.) September 11, 2001 and 9:06 a.m.-9:07 a.m. September 11, 2001). [9/11 Commission, 2004; Spencer, 2008, pp. 84]
Pilots Deny Learning of First Crash - The Cape Cod Times will report that Nash “doesn’t even recall hearing that the first plane hit.” [Cape Cod Times, 8/21/2002] Nash will tell author Leslie Filson that when he and Duffy are informed of the second plane hitting the WTC, they are “still under [the] impression [that] American 11 was still airborne” and are “shocked, because we didn’t know the first one had even hit.” [Filson, 10/2/2002] And Nash will tell the 9/11 Commission that he “does not remember at which point during the morning of 9/11 he heard of the first crash at the WTC.” He will say he does “remember that the FAA controller he communicated with during flight told him of the second crash,” but add that “this was strange to hear at the time, since he had not been told of the first.” [9/11 Commission, 10/14/2003 pdf file] Duffy will tell ABC News that when he is informed of the second crash, “I thought we were still chasing American 11.” [ABC News, 9/11/2002] He will tell Filson that when he learns of this second crash, “I didn’t know [the] first one hit” the WTC. [Filson, 10/22/2002] And he will tell the 9/11 Commission that when he “received word that a second aircraft had hit the WTC,” he “still thought they were responding to a hijacked American [Airlines] airliner.” [9/11 Commission, 1/7/2004 pdf file]

Entity Tags: Timothy Duffy, Daniel Nash, Boston Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Lieutenant Colonel Timothy Duffy, one of the two fighter pilots who took off in response to the hijacked Flight 11, contacts NORAD’s Northeast Air Defense Sector (NEADS) to request information on his target, but apparently neither Duffy nor the person he speaks with at NEADS mention that Flight 11 has already hit the World Trade Center during the call, even though both men should already be aware of the crash. [Federal Aviation Administration, 9/11/2001; Filson, 10/22/2002; Filson, 2003, pp. 60; 9/11 Commission, 1/7/2004 pdf file] Duffy and another pilot, Major Daniel Nash, took off from Otis Air National Guard Base at 8:46 a.m. (see 8:46 a.m. September 11, 2001), but they were unaware that at the same time, Flight 11 was crashing into the WTC (see 8:46 a.m. September 11, 2001). [Filson, 2003, pp. 57; 9/11 Commission, 7/24/2004, pp. 20] Duffy has just spoken to an air traffic controller at the FAA’s Boston Center (see 8:54 a.m.-8:55 a.m. September 11, 2001) and ended the call saying he would talk to NEADS “right now.” [Federal Aviation Administration, 9/11/2001] Duffy will later recall that he contacts NEADS at about 8:56 a.m. or 8:57 a.m. [9/11 Commission, 1/7/2004 pdf file]
Duffy Told His Target Is over JFK Airport - Duffy presumably talks with Steve Hedrick at NEADS, since Hedrick is responsible for controlling the two Otis fighters. [9/11 Commission, 10/27/2003 pdf file] As soon as he has checked in with NEADS, Duffy will recall, “I authenticate to make sure I’ve got the right person.” He then asks for “bogey dope,” meaning information on his target—Flight 11—“to try to find out where the contact is.” [Filson, 10/22/2002; Filson, 2003, pp. 60] Duffy is told, incorrectly, that his target is over New York’s JFK International Airport. Duffy replies, “Okay, I know where that is,” and then, he will recall, “we started heading right down to Long Island.” [Aviation Week and Space Technology, 6/3/2002; ABC News, 9/11/2002]
WTC Crash Apparently Not Discussed - However, it appears that neither Duffy nor the person he speaks with at NEADS mention the plane crash at the WTC during their conversation. Duffy will say that when he is subsequently informed that a second plane has hit the WTC (see (9:03 a.m.) September 11, 2001 and 9:06 a.m.-9:07 a.m. September 11, 2001), he is unaware that Flight 11 has already hit the WTC. [ABC News, 9/11/2002; Filson, 10/22/2002; 9/11 Commission, 1/7/2004 pdf file] And yet Duffy and personnel at NEADS have already been informed of that first crash.
Pilot and NEADS Previously Notified of Crash - Duffy has just been told of the crash during his conversation with the Boston Center controller (see 8:55 a.m. September 11, 2001). [Federal Aviation Administration, 9/11/2001] NEADS personnel learned of it at 8:51 a.m. (see 8:51 a.m. September 11, 2001), although there is now some confusion on the NEADS operations floor over whether the plane that crashed was indeed Flight 11 (see 8:55 a.m.-8:57 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 20; Vanity Fair, 8/1/2006] It will later be impossible to ascertain exactly what is said in the current conversation between Duffy and NEADS. Although tape recorders should be recording every radio channel at NEADS, because of a “technical issue,” the positions of Hedrick and his weapons director technician, Bradley Gardner, are supposedly not recorded (see (8:30 a.m.-3:00 p.m.) September 11, 2001). [9/11 Commission, 5/25/2004; 9/11 Commission, 7/24/2004, pp. 459; Vanity Fair, 8/1/2006]
Duffy Searches for Flight 11 on Radar Scope - Duffy will recall that following the call with NEADS, he is looking at his radar scope “to try and find a radar contact over the Kennedy sector with the hijacked aircraft.” Duffy will again contact NEADS to request “bogey dope” a few minutes later, and during that call is informed of the second plane hitting the WTC. [Filson, 2003, pp. 60; 9/11 Commission, 1/7/2004 pdf file]

Entity Tags: Timothy Duffy, Steve Hedrick, Northeast Air Defense Sector

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The jet fuel that spilled from Flight 11 when it hit the North Tower (see 8:46 a.m. September 11, 2001) has mostly burned up by this time. The National Institute of Standards and Technology (NIST), which investigates the collapses, will say “The initial jet fuel fires themselves lasted at most a few minutes.” [National Institute of Standards and Technology, 9/2005, pp. 183] Engineering professor Forman Williams will say the jet fuel “burned for maybe 10 minutes.” [Popular Mechanics, 3/2005] Flight 11, a Boeing 767, had a fuel capacity of 23,980 gallons, but was only carrying about 10,000 gallons when it hit the WTC. NIST will estimate that less than 1,500 gallons were consumed in a fireball inside the tower and a comparable amount was consumed in the fireballs outside the building. Therefore, approximately 7,000 gallons splashed onto the office furnishings and started fires on various floors. However, after the jet fuel is used up, office fires burn until the building collapses. NIST will calculate that there were about four pounds per square foot of combustibles in the office space, or about 60 tons per floor. Offices in the WTC actually have fewer combustibles than some other similar spaces due to the small number of interior walls and limited bookshelf space. NIST will later find that only three of sixteen perimeter columns it recovers reached a temperature of 250°C and neither of the two core columns it retrieves reached this temperature. NIST will also find that none of the samples it acquires reaches a temperature above 600°C (see August 27, 2003). Although steel does not melt until its temperature is about 1,600°C, it may begin to lose significant strength at over 500°C. [National Institute of Standards and Technology, 9/2005, pp. 20, 29, 24, 77] The jet fuel will also burn up in the South Tower about 10 minutes after it is hit (see 9:13 a.m. September 11, 2001).

Entity Tags: Forman Williams, World Trade Center, National Institute of Standards and Technology

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A special radio transmitter that is carried by aircraft and designed to go off automatically if a plane crashes is activated in the New York area, several minutes before Flight 175 hits the World Trade Center. David Bottiglia, an air traffic controller at the FAA’s New York Center, receives information from one of the aircraft he is monitoring. A few seconds before 8:59 a.m., the pilot of US Airways Flight 583 tells him, “I hate to keep burdening you with this stuff, but now we’re picking up another ELT on 21.5.” [Federal Aviation Administration, 9/11/2001, pp. 37 pdf file; 9/11 Commission, 10/1/2003 pdf file; 9/11 Commission, 2004] An “ELT” is an emergency locator transmitter, a device carried on most general aviation aircraft in the US that is designed to automatically begin transmitting a distress signal if a plane should crash, so as to help search and rescue attempts at locating the downed aircraft. [Federal Aviation Administration, 3/23/1990; US Department of the Army, 8/12/2008, pp. E-6 pdf file; Aircraft Owners and Pilots Association, 1/22/2009] “21.5” refers to the emergency frequency of 121.5 megahertz that ELTs transmit their distress signals on. [Aircraft Electronics Association, 2009, pp. 36 pdf file] While the pilot’s information would mean an ELT is activated at around 8:58 a.m., Flight 175 will crash into the WTC several minutes later, at 9:03 a.m. and 11 seconds (see 9:03 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 8] And yet there are no reports of an ELT going off at the time of the crash itself. The pilot of Flight 583 earlier on informed Bottiglia of another ELT signal, which had been transmitted shortly before Flight 11 hit the WTC (see 8:44 a.m. September 11, 2001). [New York Times, 10/16/2001; 9/11 Commission, 10/1/2003 pdf file]

Entity Tags: Dave Bottiglia

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Anthony Whitaker.Anthony Whitaker. [Source: ABC News]Sergeant Alan DeVona, an officer with the Port Authority Police Department (PAPD), calls for the evacuation of the Twin Towers over a PAPD radio channel, and his colleague, Captain Anthony Whitaker, then calls for the evacuation of the entire World Trade Center complex, but their orders are apparently not passed on [Port Authority of New York and New Jersey, 11/12/2001, pp. 19 pdf file; 9/11 Commission, 5/18/2004 pdf file; Dwyer and Flynn, 2005, pp. 78-79; National Institute of Standards and Technology, 9/2005, pp. 200-202] DeVona, the PAPD patrol sergeant at the WTC, is currently in the lobby of the North Tower, coordinating with emergency agencies as they arrive there. [Devona, 3/28/2002, pp. 24 pdf file] Whitaker, the PAPD commanding officer at the WTC, is outside the Twin Towers, looking up at the burning North Tower. [Fink and Mathias, 2002, pp. 25; Murphy, 2002, pp. 184]
Officers Request Evacuation of the WTC - At 8:59 a.m., DeVona calls for the evacuation of the Twin Towers. “As soon as we’re able,” he says over the PAPD radio channel, “I want to start a building evacuation, Building 1 [i.e. the North Tower] and Building 2 [i.e. the South Tower], till we find out what caused this.” Immediately after DeVona says this, at 9:00 a.m., Whitaker makes a similar request over the same radio channel. “Let’s begin an evacuation of the entire complex,” he says. “All buildings, copy?” [Port Authority of New York and New Jersey, 11/12/2001, pp. 19 pdf file; National Institute of Standards and Technology, 9/2005, pp. 200-201] Unlike DeVona, Whitaker is ordering the evacuation of not just the Twin Towers, “but also the five other buildings throughout the 16-acre complex—the mercantile exchange, offices of major investment banking concerns, and government agencies, including the FBI, the Secret Service, and the CIA,” according to New York Times reporters Jim Dwyer and Kevin Flynn. [Dwyer and Flynn, 2005, pp. 79] Whitaker has decided to evacuate the WTC complex “because of the danger posed by highly flammable jet fuel from Flight 11,” which crashed into the North Tower at 8:46 a.m. (see 8:46 a.m. September 11, 2001), and “because of the magnitude of the calamity in the North Tower,” according to the 9/11 Commission. [9/11 Commission, 5/18/2004 pdf file; 9/11 Commission, 7/24/2004, pp. 293]
Request Is the Second Time Evacuation Is Called For - Whitaker will later say that his current request is the “second time” he has called for the evacuation of the WTC complex. He will recall making his previous request—for “a full-scale evacuation of the entire complex”—shortly after Flight 11 crashed. [Fink and Mathias, 2002, pp. 23-25; Murphy, 2002, pp. 180-181, 184-185] Transcripts of PAPD radio transmissions will show that an evacuation was requested at 8:49 a.m., but only for the upper floors of the North Tower (see 8:49 a.m. September 11, 2001). [Port Authority of New York and New Jersey, 9/11/2001 pdf file; National Institute of Standards and Technology, 9/2005, pp. 195] And according to some accounts, that request was made by DeVona, not Whitaker. [Port Authority of New York and New Jersey, 11/12/2001, pp. 16 pdf file; Devona, 3/28/2002, pp. 24 pdf file; Dwyer and Flynn, 2005, pp. 78]
Officer Repeats Order, for the Written Record - At 9:01 a.m., an officer at the PAPD desk in Building 5 of the WTC asks if they should evacuate their building. DeVona instructs the officer to wait, saying, “Stand by on Building 5.” Whitaker then asks the officer at the PAPD desk if they have started a “chrono log” yet. [Port Authority of New York and New Jersey, 11/12/2001, pp. 19 pdf file; National Institute of Standards and Technology, 9/2005, pp. 201] A “chrono” is a written record of what the PAPD is doing. [Murphy, 2002, pp. 182] The officer replies, “That’s affirmative.” At 9:02 a.m., Whitaker repeats his previous instruction, apparently to make sure it is officially recorded. He says: “For the chrono, evacuate all buildings in the complex. You copy? All building in the complex.” The officer at the PAPD desk acknowledges the instruction and then radios all PAPD units in the field, and tells them to evacuate “all tenants in the buildings… at the Trade Center.” [Port Authority of New York and New Jersey, 9/11/2001 pdf file; Port Authority of New York and New Jersey, 11/12/2001, pp. 19 pdf file; National Institute of Standards and Technology, 9/2005, pp. 202]
Orders Not Passed on to Other Agencies - It is unclear whether DeVona and Whitaker’s orders to evacuate the WTC are passed on. Their orders are given over PAPD radio channel W, which cannot be heard by the deputy fire safety directors in the Twin Towers, who are able to make announcements over the buildings’ public address systems. [WTC News, 8/1995 pdf file; 9/11 Commission, 7/24/2004, pp. 293; National Institute of Standards and Technology, 9/2005, pp. 200-202] According to the 9/11 Commission, there is “no evidence” that the orders are “communicated to officers in other Port Authority Police commands or to members of other responding agencies.” [9/11 Commission, 5/18/2004 pdf file] Despite this, an announcement is made over the public address system in the South Tower, advising workers to evacuate, at 9:02 a.m. (see 9:02 a.m. September 11, 2001). Attempts to order workers to evacuate the North Tower are unsuccessful because that building’s public address system was damaged by the plane crash (see (Between 8:47 a.m. and 8:55 a.m.) September 11, 2001). [New York Times, 5/18/2004]

Entity Tags: Alan DeVona, Anthony Whitaker, Port Authority Police Department

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Martin Richard.Martin Richard. [Source: Kevin Mingora]Several F-15 fighter jets from Otis Air National Guard Base in Massachusetts fly out over the Atlantic Ocean for a scheduled training mission, but the pilots are unaware of the hijackings taking place and the plane crashes at the World Trade Center. The fighters belong to the 102nd Fighter Wing. [102nd Fighter Wing, 2001; Airman, 9/3/2011] Their mission is an “ordinary training session,” according to the Cape Cod Times. [Cape Cod Times, 9/11/2006] Major Martin Richard, one of the pilots involved, will describe it as a “normal training mission.” [Richard, 2010, pp. 9] It is being carried out in “Whiskey 105,” an area of military training airspace over the Atlantic Ocean, southeast of Long Island. [102nd Fighter Wing, 2001; Airman, 9/3/2011] According to most accounts, six of the 102nd Fighter Wing’s F-15s are taking part. [102nd Fighter Wing, 2001; North American Aerospace Defense Command, 9/11/2001; Cape Cod Times, 9/11/2006; Spencer, 2008, pp. 155] But Richard will write in a 2010 book that eight of the unit’s F-15s are involved.
Training Mission Is a 'Mock War Scenario' - The “defensive counter-air” mission, according to Richard, is intended to have the fighters splitting into two teams: the “blue air”—the “good guys”—versus the “red air,” their adversaries. In a defensive counter-air mission, Richard will write, “the goal is [to] protect a point on the ground. Our training objective focused on ensuring flawless radar operations to be able to build an accurate picture of the threat’s formation, target the threat in the most effective manner, and ensure, through mutual support, that all blue air forces returned unscathed.” The “mock war scenario” that is played out is “an exciting sortie to do as a practice mission, and it took a great deal of organization to make happen,” according to Richard. [Richard, 2010, pp. 10] A KC-135 tanker plane from the 101st Air Refueling Wing in Bangor, Maine, is scheduled to refuel the fighters during the mission. [102nd Fighter Wing, 2001; Spencer, 2008, pp. 153; Bangor Daily News, 9/9/2011]
Pilot Hears Unusual Radio Communications - The fighters take off from Otis Air Base at 9:00 a.m. [9/11 Commission, 10/14/2003 pdf file] They then fly out toward the Whiskey 105 training airspace. [102nd Fighter Wing, 2001; Airman, 9/3/2011] Richard will recall that at this time, “[e]verything was exceedingly normal until we heard some unfamiliar radio communication between [the FAA’s] Boston Center and some civilian airliners.” He will say that this “got my attention, but more because it was out of the norm, not because it was especially noteworthy.”
Fighters Fly to Opposite Sides of Airspace - Richard commands the other fighter pilots to complete their pre-mission safety checks and then readies them “for the simulated war we had planned hours before.” After entering Whiskey 105, the fighters carry out a warm-up maneuver. Richard then sends the fighters simulating the “red air” to the west side of the training airspace, while the other fighters—the “blue air”—take up their position about 80 miles away, on the east side of the airspace. [Richard, 2010, pp. 12-13] But then, shortly after they arrive in Whiskey 105, at around 9:25 a.m., the pilots will learn of the first crash at the WTC and be recalled to their base (see (9:25 a.m.-9:45 a.m.) September 11, 2001). Some of the fighters subsequently take off again to help protect US airspace, but that will be after the terrorist attacks have ended (see (10:30 a.m.) September 11, 2001 and (Shortly After 10:30 a.m.) September 11, 2001). [102nd Fighter Wing, 2001; 9/11 Commission, 10/14/2003 pdf file; Cape Cod Times, 9/11/2006; Spencer, 2008, pp. 244-246; Richard, 2010, pp. 13]
Fighters on Training Are Unarmed - The fighters involved in the training mission have no ordnance on them. [102nd Fighter Wing, 2001] According to Technical Sergeant Michael Kelly, the full-time technician in the command post at Otis Air Base, they are “in an exercise configuration” and therefore “at a ‘safe guns’ (non-firing) weapons posture.” Furthermore, the fighters “more than likely had only one fuel tank.” (F-15s can carry three fuel tanks.) If these fighters were to be used for “long air superiority/sovereignty missions,” Kelly will say, they would need “‘hot’ (live) guns, missiles, and extra gas tanks.” [9/11 Commission, 10/14/2003 pdf file]
Fighters Scrambled after Flight 11 Also Fly in Training Airspace - The pilots on the training mission saw the two of their unit’s F-15s that are kept on “alert”—ready for immediate launch—taking off from Otis Air Base in response to the hijacked Flight 11 (see 8:46 a.m. September 11, 2001), but were unaware of the reason for the scramble (see (8:30 a.m.-8:59 a.m.) September 11, 2001). [102nd Fighter Wing, 2001; Cape Cod Times, 9/11/2006] (One of the pilots of those F-15s, Daniel Nash, is reportedly standing in for the usual “alert” pilot, who is “scheduled for training” on this day, presumably taking part in the training mission in Whiskey 105. [Cape Cod Times, 8/21/2002] ) The two F-15s launched in response to Flight 11 were actually directed toward Whiskey 105 after taking off (see (8:53 a.m.-9:05 a.m.) September 11, 2001 and 8:54 a.m.-8:55 a.m. September 11, 2001) and are in the training area from 9:09 a.m. to 9:13 a.m. (see 9:09 a.m.-9:13 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 20]

Entity Tags: Michael Kelly (102nd FW), Boston Air Route Traffic Control Center, Martin Richard, 102nd Fighter Wing

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The two F-15 fighter jets launched from Otis Air National Guard Base in response to the hijacked Flight 11 (see 8:46 a.m. September 11, 2001) are given guidance by an air traffic controller at the FAA’s Boston Center on flying into military airspace over the Atlantic Ocean, and then discuss details of their intended hold in that airspace with another Boston Center controller. [9/11 Commission, 2004; 9/11 Commission, 2004]
Fighters Heading into Training Area - Lieutenant Colonel Timothy Duffy, the pilot of one of the fighters, talks over radio with the Boston Center controller who is working at the Cape Sector radar position. Duffy says the two fighters are “proceeding [on] our present heading of 250 for about 100 miles,” and adds that “Huntress”—the call sign for NORAD’s Northeast Air Defense Sector (NEADS)—“wants us to hold just south of Long Island, to see if we can get any more assistance.” The controller replies: “Okay, that’s fine. You are heading into the warning area.” [Federal Aviation Administration, 9/11/2001] By the “warning area,” he is referring to a military airspace training area over the Atlantic, just south of Long Island, known as “Warning Area 105” or “Whiskey 105.” [9/11 Commission, 9/22/2003 pdf file; Spencer, 2008, pp. 85] The original flight strip for the two F-15s gave a destination of New York’s JFK International Airport, but the fighters have recently been redirected (see 8:54 a.m.-8:55 a.m. September 11, 2001). [9/11 Commission, 9/22/2003 pdf file; 9/11 Commission, 9/24/2003; 9/11 Commission, 2004]
Fighters Told They Can Contact Navy Control Facility - The controller continues, “If you want, if you can’t contact me, you can go to Giant Killer on 338.1.” [Federal Aviation Administration, 9/11/2001] (“Giant Killer” is the call sign for the Fleet Area Control and Surveillance Facility in Virginia Beach, Virginia—a Navy air traffic control agency that handles over-water military operations. [New York Times, 2/10/1997; Spencer, 2008, pp. 143] ) The controller then tells Duffy that he can contact Giant Killer, because “you’re going through their airspace.” Duffy replies, “Okay, I’ll do all that, thanks.” [Federal Aviation Administration, 9/11/2001] The Otis fighters are then handed on to another controller at the Boston Center. Stephen Roebuck, who is working at the Hampton Sector radar position, now communicates with them. [9/11 Commission, 9/22/2003 pdf file; 9/11 Commission, 2004] The Hampton Sector covers the area that includes the Whiskey 105 airspace.
Pilots Unable to Give Specific Information about 'Hold' - Roebuck asks the pilots of the fighters if they know their destination. They reply no, and say they need to hold in the western area of Whiskey 105. Roebuck wants information on the position they will hold at in Whiskey 105, but the pilots say they cannot give a specific location. Instead, they tell Roebuck to keep them in a “published hold” in the area. Roebuck asks if the fighters want a “radial” or a “latitude/longitude” hold, but is told they will maintain themselves.
Controller Finds Fighters' Unspecific 'Hold' Unusual - Due to the lack of information the pilots have provided him with, Roebuck is unsure what the fighters are going to do, and does not know how to clear airspace for their potential course. Roebuck will tell the 9/11 Commission that “normally, clearing area for fighters is very specific, so this unknown generic hold [is] extremely unusual. The fighters had an altitude, but did not issue an EFC [expect further clearance].” He assumes the purpose of the generic hold is that “if the fighters needed to move rapidly, they did not want to be encumbered by an air traffic technicality.” [9/11 Commission, 9/22/2003 pdf file; 9/11 Commission, 9/24/2003]

Entity Tags: Timothy Duffy, Stephen Roebuck, Boston Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

After the first World Trade Center tower is hit, Barry Jennings, a City Housing Authority worker, and Michael Hess, New York’s corporation counsel, head up to the emergency command center of the Mayor’s Office of Emergency Management (OEM), which is on the 23rd floor of WTC 7. [Associated Press, 9/11/2001] The center, opened in 1999, is intended to coordinate responses to various emergencies, including terrorist attacks (see June 8, 1999). [CNN, 6/7/1999] However, Hess and Jennings find no one there. [National Institute of Standards and Technology, 9/2005, pp. 109-110; BBC, 7/6/2008]
Center Is Empty; Jennings Warned to Leave - Jennings will describe that, when he arrives at the emergency command center, “To my amazement, nobody’s there.” He says: “I saw coffee that was still hot, that was still smoldering. They had screens all over the place, but the screens were blank. So I didn’t know what was going on.” He then phones several individuals, including one of his superiors. When Jennings says where he is, the superior responds: “Get out of there. Get out of there now.” Hess then runs back into the center, after having found the stairwell, and says: “We’re the only ones up here. We gotta get out of here.” [Dylan Avery, 2007; BBC, 7/6/2008]
9/11 Commission Claims Command Center Not Evacuated until Later - Yet, according to the 9/11 Commission, “After the South Tower was hit [at 9:03], OEM senior leadership decided to remain in its ‘bunker’ and continue conducting operations, even though all civilians had been evacuated from 7 WTC.” The Commission will claim the emergency command center is not evacuated until 9:30 a.m. (see (9:30 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 305] But according to the London Independent, Hess and Jennings arrive there by the time the South Tower is hit, which suggests the center is evacuated earlier than officially claimed. [Independent, 9/13/2001] Jennings himself will recall, “I had to be inside on the 23rd floor when the second plane hit.” [Dylan Avery, 2007] The possibility that the emergency command center is evacuated earlier than the 9/11 Commission claims is partly confirmed by OEM Commissioner John Odermatt, who later says that after the first plane hit the WTC, he left only two staffers there (see (Soon After 8:46 a.m.-9:35 a.m.) September 11, 2001). [Barrett and Collins, 2006, pp. 34] Jennings and Hess subsequently head down the stairs, but will become trapped in WTC 7, and have to be rescued by firefighters (see 12:10 p.m.-12:15 p.m. September 11, 2001). [National Institute of Standards and Technology, 9/2005, pp. 109-110]

Entity Tags: Michael Hess, Office of Emergency Management, Barry Jennings

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Flight 175 hits the WTC South Tower. The picture was taken from a traffic helicopter.Flight 175 hits the WTC South Tower. The picture was taken from a traffic helicopter. [Source: WABC 7/ Salient Stills]Flight 175 hits the South Tower of the World Trade Center (Tower Two). Seismic records pinpoint the time at six seconds before 9:03 a.m. (rounded to 9:03 a.m.). Hijackers Marwan Alshehhi, Fayez Ahmed Banihammad, Mohand Alshehri, Hamza Alghamdi, and Ahmed Alghamdi presumably are killed instantly, and many more in the tower will die over the next few hours. [New York Times, 9/12/2001; CNN, 9/12/2001; CNN, 9/17/2001; North American Aerospace Defense Command, 9/18/2001; USA Today, 12/20/2001; Federal Emergency Management Agency, 5/1/2002, pp. 1-10; New York Times, 5/26/2002; Associated Press, 8/21/2002; USA Today, 9/2/2002] According to the NIST report, the crash time is 9:02:59. [National Institute of Standards and Technology, 9/2005, pp. 38] According to the 9/11 Commission Report, the crash time is 9:03:11. [9/11 Commission, 7/24/2004, pp. 8] Millions watch the crash live on television. The plane strikes the 77th through 85th floors in the 110-story building. Approximately 100 people are killed or injured in the initial impact; 600 people in the tower eventually die. The death toll is far lower than in the North Tower because about two-thirds of the South Tower’s occupants have evacuated the building in the 17 minutes since the first tower was struck. [USA Today, 12/20/2001; National Institute of Standards and Technology, 9/2005, pp. 5-9, 41] The combined death toll from the two towers is estimated at 2,819, not including the hijackers. [Associated Press, 8/21/2002] The impact severs some columns on the south side of the South Tower. Each of the Twin Towers is designed as a “tube-in-tube” structure and the steel columns which support its weight are arranged around the perimeter and in the core. The plane, which is traveling at an estimated speed of around 500 mph (see October 2002-October 2005), severs 33 of the building’s 236 perimeter columns and damages another one. [National Institute of Standards and Technology, 9/2005, pp. 39] The perimeter columns bear about half of the tower’s weight, so the damage to them reduces the tower’s ability to bear gravity loads by about 7.1 percent. [National Institute of Standards and Technology, 9/2005, pp. 6] The actual damage to the 47 core columns is not known, as there are no photographs or videos of it, but there will be much speculation about this after 9/11. It will be suggested that some parts of the aircraft may be able to damage the core even after crashing through the exterior wall (see 8:46 a.m. September 11, 2001). [National Institute of Standards and Technology, 9/2005, pp. 107] According to NIST’s base case model, five of the core columns are severed and another five suffer some damage. [National Institute of Standards & Technology, 9/2005, pp. 235 pdf file] This may reduce the tower’s ability to bear loads by a further approximately 8 percent, meaning that the aircraft impact accounted for a loss of about 15 percent of the building’s strength. This damage will be cited as an event contributing to the building’s collapse after 9/11 (see October 23, 2002 and October 19, 2004). NIST’s base case estimate of damage to the North Tower’s core will be similar, even though the aircraft impact there was dissimilar (see 8:46 a.m. September 11, 2001). Flight 11 hit the North Tower’s core head on, whereas Flight 175 only hits the corner of the South Tower’s core. [National Institute of Standards and Technology, 9/2005, pp. 20-23, 38-41] In addition, some of the fireproofing on the steel columns and trusses may be dislodged (see 8:46 a.m. September 11, 2001). [National Institute of Standards & Technology, 9/2005, pp. xxxvi, 83 pdf file] Photographs and videos of the towers will not show the state of fireproofing inside the buildings, but the National Institute of Standards and Technology (NIST) will try to estimate the damage to fireproofing using a series of computer models. Its severe case model (see (October 2002-October 2005)) will predict that 39 of the 47 core columns are stripped of their fireproofing on one or more floors and that fireproofing is stripped from trusses covering 80,000 ft2 of floor area, the equivalent of about two floors. NIST will say that the loss of fireproofing is a major cause of the collapse (see April 5, 2005), but only performs 15 tests on fireproofing samples (see October 26, 2005). [National Institute of Standards and Technology, 9/2005, pp. 41] According to NIST, less fireproofing is stripped from the North Tower (see 8:46 a.m. September 11, 2001).

Entity Tags: World Trade Center, Marwan Alshehhi, Fayez Ahmed Banihammad, Hamza Alghamdi, National Institute of Standards and Technology, Ahmed Alghamdi, Mohand Alshehri

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Larry Cockell.Larry Cockell. [Source: Saint Louis University]Brian Stafford, the director of the Secret Service, activates the Director’s Crisis Center (DCC) at Secret Service headquarters in order to manage the Secret Service’s response to the terrorist attacks. [Secret Service, 9/11/2001; United States Secret Service, 10/1/2001] The DCC is located on the ninth floor of the Secret Service headquarters in Washington, DC, and is used to direct operations in emergencies. [Kessler, 2009, pp. 23-24] It is unclear exactly when it is activated. Larry Cockell, the deputy director of the Secret Service, will later say that the crisis center is activated after he receives “a call from the duty desk” informing him “that we were getting intelligence that there was a potential hijacking.” [Peter Schnall, 10/24/2004] According to a Secret Service timeline provided to the 9/11 Commission, it is activated at 9:00 a.m. [Secret Service, 9/11/2001] But Danny Spriggs, the assistant director of the Secret Service’s Office of Protective Operations, will say that Stafford makes the decision to activate the DCC “after the two airplanes crashed into the World Trade Center towers,” meaning some time after 9:03 a.m. [United States Secret Service, 10/1/2001] Stafford apparently thought the first crash at the WTC (see 8:46 a.m. September 11, 2001) was accidental, and only realized a terrorist attack was under way when the second plane hit the WTC at 9:03 a.m. (see 9:03 a.m. September 11, 2001). “I thought and hoped that it was an accident,” he will recall. “But when the second one hit, we knew that it wasn’t.” [Peter Schnall, 10/24/2004] Spriggs will say that when he arrives at the DCC, at around 9:35 a.m., Stafford and Cockell are already there (see (9:35 a.m.) September 11, 2001). [United States Secret Service, 10/1/2001] However, although the DCC is activated now, the Secret Service will not implement an “emergency call-up” of all its personnel until after 9:37 a.m., when the Pentagon is hit (see After 9:37 a.m. September 11, 2001). [US News and World Report, 12/1/2002]

Entity Tags: Carlton Danny Spriggs, Larry Cockell, Brian L. Stafford, US Secret Service

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The FAA’s Boston Center notifies the two fighter jets launched from Otis Air National Guard Base in response to the hijacked Flight 11 (see 8:46 a.m. September 11, 2001) that a second aircraft has been hijacked, and then tells the fighters of the second crash at the World Trade Center. The fighters are currently flying into a military training area over the Atlantic Ocean, just south of Long Island, known as “Whiskey 105” (see 9:01 a.m. September 11, 2001). They are being handled by Boston Center air traffic controller Stephen Roebuck.
Pilots Told of Second Hijacking and Crash - Roebuck asks the pilots of the fighters if they are in contact with “company,” meaning the military, and they say they are. He then informs them of the report of a second aircraft being hijacked. [9/11 Commission, 9/22/2003 pdf file; 9/11 Commission, 9/24/2003; 9/11 Commission, 2004] However, one of the pilots, Major Daniel Nash, will later say he is not told the call sign of this second hijacked aircraft, “UAL 175, until after he landed.” [9/11 Commission, 10/14/2003 pdf file] Roebuck hears from a colleague at the Boston Center that a second plane has hit the WTC. Just before 9:08 a.m., he notifies the Otis pilots of this. Roebuck will recall that he tries to communicate this “second event” to them calmly. [9/11 Commission, 9/22/2003 pdf file; 9/11 Commission, 9/24/2003; 9/11 Commission, 2004]
Pilot Switches into 'Combat Mode' - Lieutenant Colonel Timothy Duffy, the other Otis pilot along with Nash, will later recall his response to the news of the second crash, saying: “I look up and we’re about 60 or 70 miles outside Manhattan, and I can see the towers burning.… Okay, obviously everything just changed from my personal mind-set. We take off to go help somebody, and now as I look up and can see the burning I say, ‘Okay, now people are dying.’ It’s kind of hard to explain, but basically you switch into a combat mode where you say, ‘Okay, this just got real serious real fast.‘… Now people are dying and you’re thinking, ‘Okay, what do I have to do?’ And you have to put emotion aside because you don’t have time for it.” [Filson, 2003, pp. 60] Both pilots will later claim that prior to learning of the second hijacking and the second crash, they had been unaware that the first hijacked plane, Flight 11, had hit the WTC. [Filson, 10/2/2002; Filson, 10/22/2002; 9/11 Commission, 10/14/2003 pdf file; 9/11 Commission, 1/7/2004 pdf file] However, recordings of communications at the Boston Center reveal that Duffy was told of that first crash at 8:55 a.m. (see 8:55 a.m. September 11, 2001). [Federal Aviation Administration, 9/11/2001; 9/11 Commission, 2004] Duffy and Nash are also told about the second crash by someone at NORAD’s Northeast Air Defense Sector (NEADS) around this time (see (9:03 a.m.) September 11, 2001). [102nd Fighter Wing, 2001; Filson, 10/2/2002; Spencer, 2008, pp. 84]

Entity Tags: Timothy Duffy, Stephen Roebuck, Daniel Nash, Boston Air Route Traffic Control Center

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Laura Bush, the president’s wife, leaves the White House in her limousine, on her way to Capitol Hill where she is scheduled to testify before a Congressional committee, but she is unaware that a second plane has crashed into the World Trade Center. [Us Weekly, 10/15/2001; National Journal, 8/31/2002; Bush, 2010, pp. 198] Bush is set to appear before the Senate Committee on Health, Education, Labor, and Pensions, where she will talk about early childhood education. [CNN, 9/12/2001; CNN, 9/11/2002] She was informed of the first crash at the WTC by her lead Secret Service agent as she was getting into her limousine (see (8:55 a.m.) September 11, 2001).
First Lady Unaware of Second Crash - The limousine leaves the White House at 9:07 a.m., according to Noelia Rodriguez, the first lady’s press secretary. [National Journal, 8/31/2002] The second aircraft, Flight 175, hit the WTC four minutes earlier (see 9:03 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 8] However, Bush and those with her in the limousine are unaware of this. [Bush, 2010, pp. 197-198]
First Lady Thinks about Canceling Hearing - Nevertheless, Bush already thinks the Senate hearing she is on her way to should perhaps be canceled, because New York Senator Hillary Clinton is on the education committee and is therefore supposed to attend. Bush will comment, “Even after the first [crash], when I thought it was just an accident, I thought we probably should cancel, because Mrs. Clinton was on the committee and she’s from New York, and she’d probably want to rush home at that time.” [USA Today, 9/10/2001; Gerhart, 2004, pp. 162] All the same, Bush continues with the two-mile journey from the White House to Capitol Hill. She will learn of the second crash, and realize this is a terrorist attack, shortly before arriving at the Russell Senate Office Building, where the hearing is set to take place (see (9:14 a.m.) September 11, 2001).
Secret Service Allows Bush to Head to Event - Members of Bush’s Secret Service detail apparently raise no objection to Bush going ahead with her trip to Capitol Hill. [CNN, 9/11/2002; Gerhart, 2004, pp. 162; Bush, 2010, pp. 198] The Secret Service is responsible for protecting the first lady, and she is considered to be one of the nation’s “most visible targets.” [US Department of the Treasury, 5/8/2001; Office of Management and Budget, 7/2001, pp. 82 pdf file] The agency’s mission includes keeping her “in sight and out of harm’s way,” according to a book about the Secret Service by author Philip Melanson. [Melanson, 2002, pp. 273] And, as one of the Secret Service’s “permanent protectees,” the first lady, like the president, has a detail of special agents assigned to her. [United States Secret Service, 2002] Bush currently travels with four Secret Service agents and two Secret Service cars. [Kessler, 2006, pp. 136; Kessler, 2009, pp. 181] However, the Secret Service will only take her away from Capitol Hill to a “secure location”—actually the agency’s headquarters—after the terrorist attacks have ended (see (10:10 a.m.-10:55 a.m.) September 11, 2001). [Associated Press, 9/11/2001; National Journal, 8/31/2002; Kessler, 2006, pp. 136]

Entity Tags: Laura Bush, US Secret Service, Noelia Rodriguez

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

NEADS commander Robert Marr.NEADS commander Robert Marr. [Source: Dick Blume]Numerous reports incorrectly claiming that aircraft have been hijacked are received while the terrorist attacks are taking place and into the afternoon. [Code One Magazine, 1/2002; Newhouse News Service, 3/31/2005; Politico Magazine, 9/9/2016] There are “multiple erroneous reports of hijacked aircraft” during the morning, according to the 9/11 Commission Report. [9/11 Commission, 7/24/2004, pp. 28] At around 9:09 a.m., the FAA Command Center reports that 11 aircraft are either not communicating with FAA facilities or flying unexpected routes. [Aviation Week and Space Technology, 6/3/2002] Major General Larry Arnold, the commander of the Continental United States NORAD Region, will later claim that during the “four-hour ordeal” of the attacks, a total of 21 planes are identified as possible hijackings. [Filson, 2002; Code One Magazine, 1/2002; Filson, 2003, pp. 71] Colonel Robert Marr, the battle commander at NORAD’s Northeast Air Defense Sector (NEADS), will say, “At one time I was told that across the nation there were some 29 different reports of hijackings.” [Newhouse News Service, 3/31/2005] Secret Service agent Dave Wilkinson, who travels with President Bush on Air Force One after it leaves Sarasota, Florida (see 9:54 a.m. September 11, 2001), will recall that by the time the plane reaches Offutt Air Force Base in Nebraska, at 2:50 p.m. (see 2:50 p.m. September 11, 2001), “there were like 15 to 20 planes still unaccounted for” nationwide. “For everything we knew, they were all hijacked,” he will say. [Politico Magazine, 9/9/2016] Officials will claim that these false reports cause considerable confusion. Arnold will recall that particularly during the time between the Pentagon being hit at, 9:37 a.m., and Flight 93 going down, at around 10:03 a.m., “a number of aircraft are being called possibly hijacked.… There was a lot of confusion, as you can imagine.” [Filson, 2003, pp. 71-73] He will say: “We were receiving many reports of hijacked aircraft. When we received those calls, we might not know from where the aircraft had departed. We also didn’t know the location of the airplane.” [Code One Magazine, 1/2002] Marr will comment: “There were a number of false reports out there. What was valid? What was a guess? We just didn’t know.” [Filson, 2003, pp. 73] Assistant Secretary of Defense for Public Affairs Victoria Clarke, who is in the Pentagon during the attacks and for most of the rest of the day, will recall: “There were lots of false signals out there. There were false hijack squawks, and a great part of the challenge was sorting through what was a legitimate threat and what wasn’t.” [CNN, 6/17/2004; Clarke, 2006, pp. 215-231]

Entity Tags: Federal Aviation Administration, Robert Marr, Dave Wilkinson, Victoria (“Torie”) Clarke, Larry Arnold

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

At her home in San Ramon, California, Deena Burnett has seen the television coverage of the attacks on the World Trade Center. Her husband, Tom Burnett, is due home from a business trip to New York later in the day. [Longman, 2002, pp. 106] However, he has switched from his original flight to the earlier Flight 93, and has not called ahead to notify her of this. [San Francisco Chronicle, 9/17/2001] Deena is expecting Tom to head home some time later this morning, but, concerned in case he finished his business early and took an earlier flight, she tries calling his cell phone. He does not answer. She later recalls, “This was not cause for immediate concern, because if he was on a flight already, use of cell phones was forbidden.” [Burnett and Giombetti, 2006, pp. 60-61] Minutes later, though, he makes the first in a series of calls to her from Flight 93, apparently using his cell phone (see 9:27 a.m. September 11, 2001). [Federal Bureau of Investigation, 9/11/2001 pdf file]

Entity Tags: Tom Burnett, Deena Burnett

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Tape recordings of the operations floor at NORAD’s Northeast Air Defense Sector (NEADS) in Rome, New York indicate that both NEADS and NORAD are experiencing significant problems communicating with other agencies:
bullet At 9:12 a.m., a member of staff at NEADS tells another military agency over the phone: “We’re trying to reach the military coordinator. We’re having a difficult time.” [North American Aerospace Defense Command, 9/11/2001]
bullet At 9:22 a.m., a women at NEADS calls what is apparently an American Airlines office in New York, to ask about a report NEADS has received that Flight 11 is still airborne and headed towards Washington (see 9:21 a.m. September 11, 2001). After being given a phone number she needs to call for more information, the woman at NEADS replies: “[D]o me a favor and have them call us? We cannot call out for some reason.” [North American Aerospace Defense Command, 9/11/2001]
bullet At around 10:31 a.m., someone from the 1st Fighter Wing, which is the host unit at Langley Air Force Base in Virginia, calls NEADS. During the conversation, they mention, “I tried to get a hold of NORAD… and their lines are all busy.” NEADS replies, “Yeah, I can believe it,” and adds, “Right now the circuits are so busy.” [North American Aerospace Defense Command, 9/11/2001]
bullet Around 11:50 a.m., someone with the New York Air National Guard’s 109th Airlift Wing is on the phone to NEADS. They mention, “We’re having a tough time getting hold of you guys.” NEADS responds, “We’re having problems with our phone lines as well.” [North American Aerospace Defense Command, 9/11/2001]
bullet At 11:57 a.m., a member of staff at NEADS complains: “They turned off all the goddamned lines to the outside.… No, local. So you can’t make outside phone calls.” [North American Aerospace Defense Command, 9/11/2001]

Entity Tags: Northeast Air Defense Sector, North American Aerospace Defense Command

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

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