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Context of '9:35 a.m. September 11, 2001: Boston Center and NEADS Decide to Send Home Fighter Jets on Training'

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Captain Tom Herring, an F-15 pilot with the Florida Air National Guard.Captain Tom Herring, an F-15 pilot with the Florida Air National Guard. [Source: Airman]Fighter jets are regularly scrambled by the North American Aerospace Defense Command (NORAD) in response to suspicious or unidentified aircraft flying in US airspace in the years preceding 9/11. (General Accounting Office 5/3/1994, pp. 4; Associated Press 8/14/2002) For this task, NORAD keeps a pair of fighters on “alert” at a number of sites around the US. These fighters are armed, fueled, and ready to take off within minutes of receiving a scramble order (see Before September 11, 2001). (Arnold 4/1998; Hebert 2/2002; Kelly 12/5/2003; Grant 2004, pp. 14) Various accounts offer statistics about the number of times fighters are scrambled:
bullet A General Accounting Office report published in May 1994 states that “during the past four years, NORAD’s alert fighters took off to intercept aircraft (referred to as scrambled) 1,518 times, or an average of 15 times per site per year.” Of these incidents, the number of scrambles that are in response to suspected drug smuggling aircraft averages “one per site, or less than 7 percent of all of the alert sites’ total activity.” The remaining activity, about 93 percent of the total scrambles, “generally involved visually inspecting unidentified aircraft and assisting aircraft in distress.” (General Accounting Office 5/3/1994, pp. 4)
bullet In the two years from May 15, 1996 to May 14, 1998, NORAD’s Western Air Defense Sector (WADS), which is responsible for the “air sovereignty” of the western 63 percent of the continental US, scrambles fighters 129 times to identify unknown aircraft that might be a threat. Over the same period, WADS scrambles fighters an additional 42 times against potential and actual drug smugglers. (Porter 1998)
bullet In 1997, the Southeast Air Defense Sector (SEADS)—another of NORAD’s three air defense sectors in the continental US—tracks 427 unidentified aircraft, and fighters intercept these “unknowns” 36 times. The same year, NORAD’s Northeast Air Defense Sector (NEADS) handles 65 unidentified tracks and WADS handles 104 unidentified tracks, according to Major General Larry Arnold, the commander of the Continental United States NORAD Region on 9/11. (Arnold 4/1998)
bullet In 1998, SEADS logs more than 400 fighter scrambles. (Grant 2004, pp. 14)
bullet In 1999, Airman magazine reports that NORAD’s fighters on alert at Homestead Air Reserve Base in Florida are scrambled 75 times per year, on average. According to Captain Tom Herring, a full-time alert pilot at the base, this is more scrambles than any other unit in the Air National Guard. (McKenna 12/1999)
bullet General Ralph Eberhart, the commander of NORAD on 9/11, will later state that in the year 2000, NORAD’s fighters fly 147 sorties. (9/11 Commission 6/17/2004 pdf file)
bullet According to the Calgary Herald, in 2000 there are 425 “unknowns,” where an aircraft’s pilot has not filed or has deviated from a flight plan, or has used the wrong radio frequency, and fighters are scrambled 129 times in response. (Slobodian 10/13/2001)
bullet Between September 2000 and June 2001, fighters are scrambled 67 times to intercept suspicious aircraft, according to the Associated Press. (Associated Press 8/14/2002)
Lieutenant General Norton Schwartz, the commander of the Alaskan NORAD Region at the time of the 9/11 attacks, will say that before 9/11, it is “not unusual, and certainly was a well-refined procedure” for NORAD fighters to intercept an aircraft. He will add, though, that intercepting a commercial airliner is “not normal.” (Air Force Magazine 9/2011 pdf file) On September 11, 2001, NEADS scrambles fighters that are kept on alert in response to the hijackings (see 8:46 a.m. September 11, 2001 and 9:24 a.m. September 11, 2001). (Wald and Sack 10/16/2001; 9/11 Commission 7/24/2004, pp. 20, 26-27)

A 20-year-old Ethiopian man hijacks a Lufthansa Airbus bound from Frankfurt to Addis Ababa, via Cairo. Wielding a gun (which is subsequently found to be just a starter pistol), he forces the pilot to divert the plane to New York. The 11-hour ordeal ends after the plane lands at JFK International Airport and the hijacker surrenders to the FBI. (CNN 3/14/1996; Weale 2/8/2000; 9/11 Commission 7/24/2004, pp. 457)
Fears of Plane Being Crashed - Journalist Eric Margolis, who is on the plane, will later say that he and the other passengers are “convinced the hijacker… intended to crash the plane into Manhattan.” (Margolis 2/13/2000) While giving television commentary on the morning of 9/11, Larry Johnson—currently the deputy director of the State Department’s Office of Counter Terrorism—will say it was feared when the plane was flown to New York “that it might be crashed into something.” (NBC 9/11/2001)
Air Force Responds - In response to the hijacking, F-15 fighter jets are scrambled from Otis Air National Guard Base in Cape Cod, Massachusetts, from where fighters will also be launched in response to the first hijacking on 9/11 (see 8:46 a.m. September 11, 2001). Later, F-16s are scrambled from Atlantic City, New Jersey. The fighters intercept the Lufthansa aircraft off the coast of eastern Canada, and initially trail it from a distance of about ten miles. As the plane approaches JFK Airport, the fighters move in to a distance of five miles. They do a low fly-by as the plane lands at JFK. They circle overhead for a while, until the hijacking situation is resolved, and then return to their bases. (Spencer 2008, pp. 29)
Participants in Response Also Involved on 9/11 - This is the last hijacking to occur prior to 9/11 involving US air traffic controllers, FAA management, and military coordination. (9/11 Commission 7/24/2004, pp. 14; Cooper 8/5/2004) At least two of the military personnel who participate in the response to it will play key roles in responding to the 9/11 attacks. Robert Marr, who on 9/11 will be the battle commander at NORAD’s Northeast Air Defense Sector (NEADS), is currently the assistant deputy commander of operations at Griffiss Air Force Base in Rome, NY. (Baker 3/27/2005) On this occasion, he talks with his counterpart at the FAA and explains that the FAA needs to start a request up its chain of command, so the military can respond quickly if the hijacking—which takes place in Europe—comes to the United States. He then informs his own chain of command to be prepared for a request for military assistance from the FAA. Several hours later, Marr is notified that military assistance has been authorized, and the fighter jets are scrambled from Otis and Atlantic City. (Spencer 2008, pp. 26-27) Timothy Duffy, who will be one of the F-15 pilots that launches from Otis Air Base in response to the first hijacking on 9/11, is also involved. His role on this occasion is unreported, though presumably he pilots one of the jets scrambled from Otis after the Lufthansa plane. (Spencer 2008, pp. 29)

Robert Marr, who on 9/11 will be the battle commander at NORAD’s Northeast Air Defense Sector (NEADS), gains experience in military training exercises. After flying on active duty for nearly 18 years, in 1994 Marr leaves the service. For 20 months, he works as the captain of a Lear 36 business jet that is contracted as part of a simulated “target force,” hired to stage attacks on the United States. In 1996 he returns to NEADS as the director of exercise and analysis. In this post, Marr no doubt gains further experience around military exercises. In 1998, he is named vice commander of NEADS, and in 1999 he will be promoted to become the commander of NEADS. (Baker 3/27/2005; Spencer 2008, pp. 5-6) Marr’s particular experience around military exercises is notable, since NEADS will be in the middle of a major training exercise on the morning of 9/11 (see (6:30 a.m.) September 11, 2001). (Seely 1/25/2002)

At its operations center in Cheyenne Mountain, Colorado, the North American Aerospace Defense Command (NORAD) practices dealing with hijackings five times per month, on average, during training exercises. A NORAD document produced a month after 9/11 will state that the Cheyenne Mountain Operations Center (CMOC) “routinely conducts the Amazon Arizona series of internal exercises that include hijack scenarios.” Prior to September 11, 2001, the document continues, “CMOC averaged five hijack training events each month.” Further details of these “Amazon Arizona” exercises are unstated in the document. (North American Aerospace Defense Command 10/13/2001) But other sources provide additional information about what they might entail.
Exercises Are 'One of the Busiest Times' in Operations Center - According to a 1989 NORAD document, “Arizona” exercises are a “Cheyenne Mountain Air Force Base internal system training mission.” (North American Aerospace Defense Command 8/25/1989) And in 2004, NORAD will state that its exercises before 9/11 that include hijacking scenarios test “track detection and identification; scramble and interception; hijack procedures; internal and external agency coordination; and operational security and communications security procedures.” (Starr 4/19/2004) According to Stacey Knott, a technician at the CMOC, “One of the busiest times” in the operations center “is during exercises.… We have the battle staff and CAT [Crisis Action Team] in here; generals and admirals are running in and out.” Knott has said that exercises at the CMOC give her “an idea what things would be like if something were to go down,” and so, “[i]f something actually did happen, we’d be ready for it.” (McKenna 1/1996)
Operations Center Is 'Focal Point for Air Defense Operations' - It is unclear over what period up to 9/11 the CMOC averages five hijack training events per month. It appears to be at least going back to 1998: In 2003, Ken Merchant, NORAD’s joint exercise design manager, will tell the 9/11 Commission that his office keeps computer hard drive information about NORAD exercises “roughly” back to that year. Merchant will add that he “did not believe that his office retained other exercise information, such as after-action reviews, for exercises prior to 1998.” (9/11 Commission 11/14/2003 pdf file) According to NORAD’s website, “the Cheyenne Mountain Operations Center provides warning of ballistic missile or air attacks against North America, assists the air sovereignty mission for the United States and Canada, and, if necessary, is the focal point for air defense operations to counter enemy bombers or cruise missiles.” (North American Aerospace Defense Command 11/27/1999) On the morning of 9/11, members of the battle staff at the CMOC will be participating in the exercise Vigilant Guardian (see (6:30 a.m.) September 11, 2001). (Tudor 3/2002; 9/11 Commission 3/1/2004 pdf file)

Former President George H. W. Bush meets with the bin Laden family on behalf of the Carlyle Group. The meeting takes place in Jeddah, Saudi Arabia. (MacKay 10/7/2001)

John Hamre.John Hamre. [Source: R. D. Ward / US Department of Defense]The North American Aerospace Defense Command (NORAD) conducts an exercise, called Vigilant Virgo 99-1, in which simulated missiles are injected into its radar systems, apparently similar to the way simulated information will be injected onto its radar screens for a training exercise on the morning of September 11, 2001. (US Department of Defense 1/15/1999; Simmie 12/9/2001; Arkin 2005, pp. 546) In August 1998, Secretary of Defense William Cohen directed the commanders in chief who are responsible for the Department of Defense’s unified combatant commands to plan, carry out, and report on a series of simulated Year 2000 “operational evaluations.” (United States General Accounting Office 6/1999, pp. 8 pdf file; United States General Accounting Office 11/1999, pp. 15 pdf file) Vigilant Virgo is the first in a series of NORAD operational evaluations that are going to be held in response to this order. (US Department of Defense 1/15/1999; United States General Accounting Office 6/1999, pp. 2 pdf file; Military Operations Research Society 6/22/1999, pp. 193 pdf file)
Exercise Tests NORAD's Year 2000 Preparedness - The three-day exercise is intended to evaluate if NORAD’s systems are vulnerable to the Year 2000 (Y2K) computer problem, which would be caused by computers being unable to properly read dates at the start of the new millennium. (US Department of Defense 1/15/1999; Feder 2/9/1999) It evaluates the capability of NORAD’s systems to track and forward information about missile and space air threats when the command’s clocks are rolled forward to January 1, 2000. (United States General Accounting Office 6/1999, pp. 8-9 pdf file) The exercise is a collaborative effort in which NORAD is supported by personnel, equipment, and facilities belonging to the US Space Command and the US Strategic Command. (US Department of Defense 1/14/1999; US Department of Defense 1/15/1999)
'Missile Events' Are Injected into NORAD's Sensors - Vigilant Virgo focuses on the missile warning element of NORAD’s integrated tactical warning and attack assessment function. (United States General Accounting Office 6/1999, pp. 11 pdf file; Military Operations Research Society 6/22/1999, pp. 193 pdf file) It involves “well over 30 missile events” being “injected” into NORAD’s sensors, according to Lieutenant Colonel Warren Patterson, a member of the Joint Staff Year 2000 Task Force. These simulated events involve data that is injected “as though it [is] being sensed for the first time by a radar site,” Deputy Secretary of Defense John Hamre will later describe. Some of the simulations involve mass attacks, while others involve attacks by a single missile. (US Department of Defense 1/15/1999) The Y2K preparedness of the entire ground radar array network is analyzed during the exercise. (Kraig 3/1999)
Exercise Finds No Vulnerabilities in NORAD's Systems - Vigilant Virgo will be considered a success. The exercise will find that there is “no degradation in any of the systems, whether they were in the Year 2000 environment, the virtual Year 2000 environment, or whether they were in the real world, 1998 environment,” Patterson will say. “We are highly confident now, at this point, that CINC [commander in chief] NORAD can do his early warning mission,” he will conclude. (US Department of Defense 1/15/1999)
Exercise on 9/11 Will Use Simulated Radar Information - NORAD is the military organization responsible for monitoring and defending North American airspace. (9/11 Commission 7/24/2004, pp. 16; Department of National Defence 7/25/2017) Personnel at its Northeast Air Defense Sector (NEADS), based in Rome, New York, will be responsible for coordinating the military’s response to the 9/11 hijackings. (Shenon 2008, pp. 203) It will be conducting an exercise on the morning of September 11, 2001, which, like Vigilant Virgo, involves simulated information being injected onto its radar screens (see (9:00 a.m.) September 11, 2001, 9:34 a.m. September 11, 2001, and 10:12 a.m. September 11, 2001). (Simmie 12/9/2001) NORAD will conduct a follow-on exercise to Vigilant Virgo from February 15 to February 28, 1999, called Amalgam Virgo 99-2, which will involve a comprehensive evaluation of its systems for aerospace control, air warning, missile warning, and space warning. (United States General Accounting Office 6/1999, pp. 11 pdf file; Arkin 2005, pp. 253-254) Whether that exercise will involve simulated information being injected onto radar screens is unclear.

FBI Minneapolis agent Harry Samit learns that an unnamed man plans to travel from the US to Afghanistan to train militants there, and that one of his relatives has applied to join the Minnesota National Guard. Samit wants to run a check on him and notify the National Guard, as he is worried because guardsmen have access to local airports. However, he is blocked for several months by Michael Maltbie, an agent in the Radical Fundamentalist Unit at FBI headquarters, who becomes “extremely agitated” and says this is “just the sort of thing that would get the FBI into trouble.” (Gordon 3/21/2006; Gordon 3/21/2006; Powell 3/21/2006) Samit and Maltbie will later have another running disagreement over the Zacarias Moussaoui case (see August 15-September 10, 2001, August 20-September 11, 2001, August 27, 2001, and August 28, 2001).

Ex-President Bush Sr. meeting with Saudi Arabia’s King Fahd on behalf of the Carlyle Group in 2000.
Ex-President Bush Sr. meeting with Saudi Arabia’s King Fahd on behalf of the Carlyle Group in 2000. [Source: Saudi Embassy]Former President George H. W. Bush meets with the bin Laden family on behalf of the Carlyle Group. He had also met with them in November 1998 (see November 1998), but it is not known if he meets with them again after this. Bush denies this meeting took place until a thank you note is found confirming that it took place. (Golden, Bandler, and Walker 9/27/2001; Burkeman and Borger 10/31/2001)

Major General Larry Arnold, the commander of the 1st Air Force whose mission includes the protection of the continental US against air attacks, tells the Associated Press that he is deeply worried by the possibility of an airborne terrorist attack. He says: “I lie awake worrying. It is one thing to put a truck inside the twin trade towers and blow it up. It is quite another to be able to fly a weapon across our borders. That is an attack, a direct attack, an unambiguous attack from outside our country.” In 1999, a study commissioned by Arnold emphasized the continued importance of the Air Force’s air sovereignty mission and the threat of terrorism (see 1999). (Kaczor 2/1/2000; Kaczor 8/2/2002; Filson 2003, pp. 92) As one of the top commanders of NORAD, Arnold will play a pivotal role on the morning of 9/11 (see (8:42 a.m.) September 11, 2001, (10:08 a.m.-10:10 a.m.) September 11, 2001, and 10:31 a.m. September 11, 2001). (Code One Magazine 1/2002; 9/11 Commission 7/24/2004, pp. 20, 42)

’Blackout,’ by John J. Nance.’Blackout,’ by John J. Nance. [Source: Pan Books]Blackout, the new novel by aviation thriller writer John J. Nance, includes scenes which appear to predict aspects of the 9/11 attacks, such as a character suggesting the possibility of a Boeing 747 crashing into the World Trade Center because its pilots have been incapacitated by terrorists. (Nance 2000, pp. 251, 320, 344-345; Tsunoda 8/24/2003) The novel’s storyline involves its two central characters, FBI agent Kat Bronsky and Washington Post reporter Robert MacCabe, investigating what has caused two American passenger jets to crash. It appears that terrorists are using a special ray gun stolen from the government to kill or blind pilots in midair, resulting in their planes crashing. (Publishers Weekly 1/31/2000; Weber 4/16/2000)
FBI Agent Fears 747 Hitting WTC - In one scene, Bronsky explains to MacCabe her fear that the terrorists are “going to shoot down another airliner somewhere.” She says: “So who’s next? Are we going to get a seven-forty-seven impacting the World Trade Center in New York because the two pilots were neutralized on takeoff from Newark or Kennedy?” (Nance 2000, pp. 319-320) Similar to this scenario, in the terrorist attacks on 9/11, the WTC will be hit by two Boeing 767s. (Barron 9/11/2001)
Agent Suggests Terrorists Profiting from Insider Trading - In a later scene, Bronsky suggests to MacCabe that the attacks against aircraft may be motivated by financial gain. She says: “How can you make lots of money from seriously undermining the airlines? How about selling their stock short or softening up the industry for financial takeovers?” She suggests the terrorists “may already be getting precisely what they want from collapsing airline market prices.” When asked if stock prices are down as a result of the plane crashes, Bronsky replies: “Big-time. As much as a 10 percent drop. If this continues, they’ll go into free fall.” (Nance 2000, pp. 344-345) Similar to this scenario, evidence of possible insider trading will surface in the aftermath of 9/11, indicating that some people may have profited from having advance knowledge of the attacks. (Bogdanowicz and Jackson 9/24/2001; 9/11 Commission 7/24/2004, pp. 499) In the week before 9/11 there will be surges in the volume of put options, which pay off when a stock drops in price, purchased on the stocks of the parent companies of American Airlines and United Airlines, the airlines whose planes are targeted in the attacks (see September 6-10, 2001). (Berthelsen and Winokur 9/29/2001; 9/11 Commission 7/24/2004, pp. 499) Also, in the month before 9/11 there will be a significant increase in short selling of stocks of those two companies, essentially betting that the value of the stocks will decrease (see Early September 2001). (Berthelsen 9/22/2001; Bogdanowicz and Jackson 9/24/2001) On the first day of trading following the attacks, the shares of the two companies will fall by 39 percent and 42 percent. (Carpenter 9/18/2001)
Terrorist Has Name Similar to Alleged 9/11 Commander - Furthermore, one of the terrorists responsible for causing the plane crashes in Blackout is called “Ben Laren,” a name similar to (Osama) bin Laden, who allegedly orders the 9/11 attacks. (Nance 2000, pp. 251)
Earlier Novel Described Plane Used as a Weapon - Nance, described by Publishers Weekly as “[a]rguably the king of the modern-day aviation thriller,” is a decorated Air Force pilot and a retired airline captain. He has extensive flying experience, having piloted jet aircraft including Boeing 727s, 737s, and 747s. He is also an internationally recognized analyst on matters of aviation safety and works for ABC News as an aviation consultant. (Publishers Weekly 1/31/2000; Tsunoda 8/24/2003; ABC News 1/6/2006) In his 1995 novel Pandora’s Clock, Nance in fact mentioned the possibility of a plane being used as a weapon by terrorists. In that novel, the deputy director of the CIA recalled an American-trained Iranian pilot, who is a member of a terrorist group, who had been caught “preparing to fly a MIG-29 fighter on a low-level suicide mission into Rome. His target had been the Vatican—and the Pope.” (Nance 1995, pp. 144)

Lieutenant General Mahmood Ahmed in 2000.Lieutenant General Mahmood Ahmed in 2000. [Source: Reuters]In 2002, French author Bernard-Henri Levy is presented evidence by government officials in New Delhi, India, that Saeed Sheikh makes repeated calls to ISI Director Lt. Gen. Mahmood Ahmed during the summer of 2000. Later, Levy gets unofficial confirmation from sources in Washington regarding these calls that the information he was given in India is correct. He notes that someone in the United Arab Emirates using a variety of aliases sends Mohamed Atta slightly over $100,000 between June and September of this year (see June 29, 2000-September 18, 2000 and (July-August 2000)), and the timing of these phone calls and the money transfers may have been the source of news reports that Mahmood Ahmed ordered Saeed Sheikh to send $100,000 to Mohamed Atta (see October 7, 2001). However, he also notes that there is evidence of Sheikh sending Atta $100,000 in August 2001 (see Early August 2001), so the reports could refer to that, or both $100,000 transfers could involve Mahmood Ahmed, Saeed Sheikh, and Mohamed Atta. (Levy 2003, pp. 320-324)

A FedEx MD-11 aircraft.A FedEx MD-11 aircraft. [Source: Alan Radecki]The North American Aerospace Defense Command (NORAD) practices scenarios based around suicidal pilots planning to deliberately crash stolen aircraft into the United Nations headquarters—a skyscraper in New York. The two scenarios are practiced on October 16 and October 23 as part of NORAD’s annual command post exercise called Vigilant Guardian. All of NORAD, including its Northeast Air Defense Sector based in Rome, New York, participates in this exercise. (US Congress. Senate. Committee on Armed Services 8/17/2004; Arkin 2005, pp. 545; GlobalSecurity (.org) 4/27/2005)
Simulation Involves Planned Suicide Plane Attack - General Richard Myers, currently the vice chairman of the Joint Chiefs of Staff, will later describe the scenario practiced on October 16: “Due to recent arrests involving illegal drug trafficking in Maine, an individual steals a Federal Express plane and plans a suicide attack into the United Nations building in New York City.” In response to the simulated crisis, exercise participants follow hijack checklists, exercise command and control, and coordinate with external agencies.
Simulation Involves WMD Directed at the UN - The October 23 scenario, according to Myers, is based around “[w]eapons of mass destruction directed at the United Nations. An individual steals a Federal Express aircraft and plans a suicide attack on the United Nations building in New York City.” In response, exercise participants practice command and control, and coordinate with external agencies, and fighter jets conduct an interception of the stolen aircraft. (US Congress. Senate. Committee on Armed Services 8/17/2004) Federal Express currently flies mostly the DC-10 and the MD-11, which are both large jet planes, so presumably one of these kinds of aircraft is considered in the exercise scenarios. (Schneider 1/17/2001) The UN headquarters building—the target in the scenarios—is a 39-story high-rise, located just a few miles from the World Trade Center. (Arena 12/2/1999; Evening Standard 9/11/2002)
Scenarios Revealed in 2004 - The details of these two scenarios will come to light in August 2004 during a hearing of the Senate Armed Services Committee. They will be revealed by Myers, at that time the chairman of the Joint Chiefs of Staff, after Senator Mark Dayton (D-MN) asks him, “Did NORAD conduct exercises or develop scenarios, prior to September 11, 2001, to test a military reaction to an aircraft hijacking which appeared destined to result in a suicide crash into a high-value target?” (US Congress. Senate. Committee on Armed Services 8/17/2004) NORAD will state in 2004 that, until 9/11, it conducts four major exercises each year. Most of these include a hijack scenario, but not all of them involve planes being used as weapons. (Komarow and Squitieri 4/18/2004; Starr 4/19/2004) NORAD’s next Vigilant Guardian exercise, in 2001, will actually be several days underway on 9/11 (see (6:30 a.m.) September 11, 2001). It will include a number of scenarios based around plane hijackings, with the fictitious hijackers targeting New York in at least one of those scenarios (see September 6, 2001, September 9, 2001, September 10, 2001, and (9:40 a.m.) September 11, 2001). (9/11 Commission 2004; Bronner 8/1/2006)

FBI agent Ken Williams.FBI agent Ken Williams. [Source: FBI]Phoenix, Arizona, FBI agent Ken Williams sends a memorandum warning about suspicious activities involving a group of Middle Eastern men taking flight training lessons in Arizona. The memo is titled: “Zakaria Mustapha Soubra; IT-OTHER (Islamic Army of the Caucasus),” because it focuses on Zakaria Soubra, a Lebanese flight student in Prescott, Arizona, and his connection with a terror group in Chechnya that has ties to al-Qaeda. It is subtitled: “Osama bin Laden and Al-Muhjiroun supporters attending civil aviation universities/colleges in Arizona.” (Behar 5/22/2002; House 7/24/2003) Williams’ memo is based on an investigation of Sorba that Williams had begun in 2000 (see April 2000), but he had trouble pursuing because of the low priority the Arizona FBI office gave terror investigations (see April 2000-June 2001). Additionally, Williams had been alerted to suspicions about radical militants and aircraft at least three other times (see October 1996; 1998; November 1999-August 2001). In the memo, Williams does the following:
bullet Names nine other suspect students from Pakistan, India, Kenya, Algeria, the United Arab Emirates, and Saudi Arabia. (Schrom 10/1/2002) Hijacker Hani Hanjour, attending flight school in Arizona in early 2001 and probably continuing into the summer of 2001 (see Summer 2001), is not one of the students, but, as explained below, it seems two of the students know him. (US Congress 7/24/2003, pp. 135 pdf file; Smith 7/25/2003)
bullet Notes that he interviewed some of these students, and heard some of them make hostile comments about the US. Additionally, he noticed that they were suspiciously well informed about security measures at US airports. (Schrom 10/1/2002)
bullet Notes an increasing, “inordinate number of individuals of investigative interest” taking flight lessons in Arizona. (Schrom 10/1/2002; US Congress 7/24/2003, pp. 135 pdf file)
bullet Suspects that some of the ten people he has investigated are connected to al-Qaeda. (US Congress 7/24/2003, pp. 135 pdf file) One person on the list, Ghassan al Sharbi, will be arrested in Pakistan in March 2002 with al-Qaeda leader Abu Zubaida (see March 28, 2002). Al Sharbi attended a flight school in Prescott, Arizona. He also apparently attended the training camps in Afghanistan and swore loyalty to bin Laden in the summer of 2001. He apparently knows Hani Hanjour in Arizona (see October 1996-Late April 1999). He also is the roommate of Soubra, the main target of the memo. (Krikorian 1/24/2003; 9/11 Commission 7/24/2004, pp. 521)
bullet Discovers that one of them was communicating through an intermediary with Abu Zubaida. This apparently is a reference to Hamed al Sulami, who had been telephoning a Saudi imam known to be Zubaida’s spiritual advisor. Al Sulami is an acquaintance of Hanjour in Arizona (see October 1996-Late April 1999). (Mercury News (San Jose) 5/23/2002; 9/11 Commission 7/24/2004, pp. 520-521, 529)
bullet Discusses connections between several of the students and a radical group called Al-Muhajiroun. (Mercury News (San Jose) 5/23/2002) This group supported bin Laden, and issued a fatwa, or call to arms, that included airports on a list of acceptable terror targets. (Solomon 5/22/2002) Soubra, the main focus of the memo, is a member of Al-Muhajiroun and an outspoken radical. He met with Sheikh Omar Bakri Mohammed, the leader of Al-Muhajiroun in Britain, and started an Arizona chapter of the organization. After 9/11, some US officials will suspect that Soubra has ties to al-Qaeda and other terrorist groups. He will be held two years, then deported to Lebanon in 2004. (Connell 10/28/2001; Krikorian 1/24/2003; Wagner 5/2/2004; Sherman 11/2004) Though Williams doesn’t include it in his memo, in the summer of 1998, Bakri publicized a fax sent by bin Laden to him that listed al-Qaeda’s four objectives in fighting the US. The first objective was “bring down their airliners.” (see Summer 1998). (Connell 10/28/2001)
bullet Warns of a possible “effort by Osama bin Laden to send students to the US to attend civil aviation universities and colleges” (Behar 5/22/2002) , so they can later hijack aircraft. (Schrom 10/1/2002)
bullet Recommends that the “FBI should accumulate a listing of civil aviation universities and colleges around the country. FBI field offices with these types of schools in their area should establish appropriate liaison. FBI [headquarters] should discuss this matter with other elements of the US intelligence community and task the community for any information that supports Phoenix’s suspicions.” (House 7/24/2003) (The FBI has already done this, but because of poor FBI communications, Williams is not aware of the report.)
bullet Recommends that the FBI ask the State Department to provide visa data on flight school students from Middle Eastern countries, which will facilitate FBI tracking efforts. (Risen 5/4/2002)
The memo is addressed to the following FBI Agents:
bullet Dave Frasca, chief of the Radical Fundamentalist Unit (RFU) at FBI headquarters;
bullet Elizabeth Harvey Matson, Mark Connor and Fred Stremmel, Intelligence Operations Specialists in the RFU;
bullet Rod Middleton, acting chief of the Usama bin Laden Unit (UBLU);
bullet Jennifer Maitner, an Intelligence Operations Specialist in the UBLU;
bullet Jack Cloonan, an agent on the New York FBI’s bin Laden unit, the I-49 squad; (see January 1996 and Spring 2000).
bullet Michael S. Butsch, an agent on another New York FBI squad dealing with other Sunni terrorists. (Federal Bureau of Investigation 7/10/2001 pdf file; US Congress 7/24/2003, pp. 135 pdf file)
However, the memo is not uploaded into the FBI’s information system until the end of the month and is apparently not received by all these people (see July 27, 2001 and after). Williams also shares some concerns with the CIA (see (July 27, 2001)). (Mercury News (San Jose) 5/23/2002) One anonymous government official who has seen the memo says, “This was as actionable a memo as could have been written by anyone.” (Insight 5/27/2002) However, the memo is merely marked “routine,” rather than “urgent.” It is generally ignored, not shared with other FBI offices, and the recommendations are not taken. One colleague in New York replies at the time that the memo is “speculative and not very significant.” (Schrom 10/1/2002; US Congress 7/24/2003, pp. 135 pdf file) Williams is unaware of many FBI investigations and leads that could have given weight to his memo. Authorities later claim that Williams was only pursuing a hunch, but one familiar with classified information says, “This was not a vague hunch. He was doing a case on these guys.” (Mercury News (San Jose) 5/23/2002)

After Zacarias Moussaoui is arrested (see August 16, 2001), the FBI’s Minneapolis field office becomes very concerned that he may be part of a larger operation involving hijacked aircraft and that he represents a real threat to US national security. One of the agents, Harry Samit, will later say that he and his colleagues are “obsessed” with Moussaoui. Samit sends over 70 communications warning about Moussaoui to the following:
bullet The Hezbollah, bin Laden, and Radical Fundamentalist Units at FBI headquarters (see August 20-September 11, 2001);
bullet Another FBI field office (see August 23, 2001);
bullet The CIA (see August 24, 2001);
bullet The FBI’s offices in Paris and London;
bullet The FAA;
bullet The Secret Service;
bullet The Immigration and Naturalization Service; and
bullet Another intelligence agency (possibly the National Security Agency).
While some of these bodies are responsive (see August 22, 2001 and August 24, 2001), Samit and his colleagues in Minnesota are forced to engage in a running battle with the Radical Fundamentalist Unit (RFU) at FBI headquarters, which obstructs their attempts to obtain a warrant to search Moussaoui’s belongings. Samit will later accuse the RFU of “criminal negligence” because they were trying to “run out the clock” to deport Moussaoui, instead of prosecuting him. (US Department of Justice 11/2004, pp. 101-221 pdf file; Johnson 3/9/2006; Markon and Dwyer 3/21/2006)

A letter that Zacarias Moussaoui had in his possession when he was arrested. It is signed by Yazid Sufaat, whose apartment was used for a 9/11 planning meeting in January 2000 that was monitored by the authorities.A letter that Zacarias Moussaoui had in his possession when he was arrested. It is signed by Yazid Sufaat, whose apartment was used for a 9/11 planning meeting in January 2000 that was monitored by the authorities. [Source: US District Court for the Eastern District of Virginia, Alexandria Division] (click image to enlarge)After Zacarias Moussaoui is arrested, the FBI wishes to search his possessions (see August 16, 2001 and August 23-27, 2001). According to a presentation made by FBI agent Aaron Zebley at Moussaoui’s trial, the belongings are sufficient to potentially connect Moussaoui to eleven of the 9/11 hijackers: Mohamed Atta, Marwan Alshehhi, Ziad Jarrah, Hani Hanjour, Khalid Almihdhar, Nawaf Alhazmi, Fayez Banihammad, Ahmed Alhaznawi, Hamza Alghamdi, Satam Al Suqami, and Waleed Alshehri. The connections would be made, for example, through Ramzi bin al-Shibh, who spoke with Moussaoui on the telephone and wired him money (see July 29, 2001-August 3, 2001), and who was linked to three of the hijacker pilots from their time in Germany together (see November 1, 1998-February 2001). Bin al-Shibh also received money from Mustafa Ahmed al-Hawsawi, who was connected to hijacker Fayez Ahmed Banihammad (see June 25, 2001). (US District Court for the Eastern District of Virginia, Alexandria Division 7/31/2006) Moussaoui’s notebook contained two recognizable control numbers for the Western Union wire transfers from bin al-Shibh and, according to McClatchy newspapers, a check on these numbers “would probably have uncovered other wires in the preceding days” to bin al-Shibh from al-Hawsawi. (Gordon 9/11/2007) The discovery of the eleven hijackers could potentially have led to the discovery of some or all of the remaining eight plot members, as they were brothers (Wail and Waleed Alshehri, Nawaf and Salem Alhazmi), opened bank accounts together (see May 1-July 18, 2001 and June 27-August 23, 2001), lived together (see March 2001-September 1, 2001), obtained identity documents together (see April 12-September 7, 2001 and August 1-2, 2001), arrived in the US together (see April 23-June 29, 2001), and booked tickets on the same four flights on 9/11 (see August 25-September 5, 2001).

Zacarias Moussaoui’s roommate, Hussein al-Attas, makes thirteen phone calls from jail to El Hadj Ndiaye, the imam of his local mosque in Norman, Oklahoma looking for assistance in raising money for his bond. Al-Attas was arrested and jailed shortly after Moussaoui was detained (see August 16, 2001 and August 16, 2001). Ndiaye reportedly becomes “very upset” when he hears that Moussoaui is going to be deported. According to an FBI translation of one of these conversations, Ndiaye says, “I heard you guys wanted to go on jihad.” Al-Attas responds, “Don’t talk about that now.” (US Department of Justice 11/2004, pp. 134, 167-8, 201 pdf file; US Department of Justice 3/1/2006 pdf file; US District Court for the Eastern District of Virginia, Alexandria Division 7/31/2006 pdf file) The Radical Fundamentalist Unit (RFU) at FBI headquarters learns of the translated conversation on August 29 (see August 29, 2001), but the RFU chief downplays the significance of the reference to jihad. Two other people involved in posting the bond for al-Attas were the subject of counterterrorism investigations (see August 20, 2001 and August 23, 2001).

The FBI Minneapolis field office wishes to search Zacarias Moussaoui’s belongings, which will later be found to contain enough information to potentially stop 9/11 (see August 16, 2001). To do so it must get the approval of the Radical Fundamentalist Unit (RFU) at FBI headquarters. However, the RFU throws obstacles in the warrant request’s path:
bullet RFU chief Dave Frasca stops the Minneapolis office from pursuing a criminal warrant (see August 21, 2001);
bullet When French authorities say that Moussaoui is connected to the Chechen rebels, RFU agent Mike Maltbie insists that the FBI representative in Paris go through all telephone directories in France to see how many Zacarias Moussaouis live there (see August 22, 2001);
bullet Maltbie stops Minneapolis from informing the Justice Department’s Criminal Division about the case (see August 22, 2001);
bullet When RFU agent Rita Flack, who is working on the Moussaoui case, reads the Phoenix memo suggesting that bin Laden is sending pilots to the US for training, she apparently does not tell her colleagues about it, even though it was addressed to several of them, including Frasca (see July 10, 2001 and August 22, 2001);
bullet The RFU does not provide the relevant documentation to attorneys consulted about the request. In particular, Flack does not tell them about the Phoenix Memo, even though one of the attorneys will later say she asked Flack if anyone is sending radical Islamists to the US to learn to fly (see August 22-28, 2001);
bullet When Minneapolis learns Moussaoui apparently wants to go on jihad, Frasca is not concerned and says jihad does not necessarily mean holy war. However, a top Justice Department attorney will later say “he would have tied bells and whistles” to this comment in a request for a search warrant had he known this (see August 17, 2001 and August 29, 2001);
bullet Maltbie tells the Minneapolis office that getting a warrant will “take a few months” (see August 24, 2001). He also tells Minneapolis, “We know what’s going on. You will not question us.” (see August 27, 2001);
bullet Maltbie weakens the warrant request by editing it and removing a statement by a CIA officer that Chechen rebel leader Ibn Khattab was closely connected to Osama bin Laden, despite there being intelligence linking that leader to bin Laden (see August 28, 2001);
bullet In a key meeting with an attorney about the request, Maltbie and Flack, who are submitting the warrant, are adamant that it is not sufficiently supported (see August 28, 2001);
bullet Frasca opposes a plan to put an undercover officer in the jail cell with Moussaoui to find out more information about his connections to Islamic militants (August 29, 2001 and Shortly After);
bullet The RFU does not want a Minneapolis agent to accompany Moussaoui when he is deported (see (August 30-September 10, 2001));
bullet The RFU does not re-consider getting a criminal search warrant after a decision is taken not to seek a warrant under the Foreign Intelligence Surveillance Act (see After August 28, 2001);
bullet Frasca and Maltbie are said to oppose a search warrant after 9/11 (see September 11, 2001).
It is unclear why the RFU opposes the warrant so strongly. The Justice Department’s Office of Inspector General will later criticize the RFU staff, but will conclude that they did not intentionally sabotage the warrant application. (US Department of Justice 11/2004, pp. 101-222 pdf file) A 2004 book by independent researcher Mike Ruppert will speculate that Frasca is actually a CIA agent. Ruppert suggests that the CIA placed Frasca in the FBI to prevent CIA operations from being compromised by FBI investigations. But he does not provide any direct evidence of ties between Frasca and the CIA (see October 1, 2004). The Minneapolis agents will offer a different interpretation of RFU actions. Coleen Rowley will say, “I feel that certain facts… have, up to now, been omitted, downplayed, glossed over and/or mischaracterized in an effort to avoid or minimize personal and/or institutional embarrassment on the part of the FBI and/or perhaps even for improper political reasons.” She asks, “Why would an FBI agent deliberately sabotage a case? The superiors acted so strangely that some agents in the Minneapolis office openly joked that these higher-ups ‘had to be spies or moles… working for Osama bin Laden.’… Our best real guess, however, is that, in most cases avoidance of all ‘unnecessary’ actions/decisions by FBI [headquarters] managers… has, in recent years, been seen as the safest FBI career course. Numerous high-ranking FBI officials who have made decisions or have taken actions which, in hindsight, turned out to be mistaken or just turned out badly… have seen their careers plummet and end. This has in turn resulted in a climate of fear which has chilled aggressive FBI law enforcement action/decisions.” (Time 5/21/2002) Minneapolis FBI agent Harry Samit will agree with explanation, telling the Justice Department’s Office of Inspector General that the RFU is guilty of “obstructionism, criminal negligence, and careerism.” (Sniffen 3/20/2006) Samit will also say that Maltbie even told him he was acting this way to “preserve the existence of his advancement potential” in the FBI. (Riley 3/21/2006)

Dave Frasca of the FBI’s Radical Fundamentalist Unit (RFU) denies a request from the Minneapolis FBI field office to seek a criminal warrant to search the belongings of Zacarias Moussaoui, who was arrested on August 15 as part of an intelligence investigation (see August 16, 2001 and August 16, 2001). Minneapolis agents believe they had uncovered sufficient evidence that Moussaoui is involved in a criminal conspiracy, and want to obtain a criminal search warrant instead of a warrant under the Foreign Intelligence Surveillance Act (FISA). But because they originally opened an intelligence investigation, they cannot go directly to the local US attorney’s office for the warrant. In order to begin a parallel criminal investigation, they must first obtain permission from the Office of Intelligence Policy and Review (OIPR) so they can pass the information over the “wall.” (US District Court for the Eastern District of Virginia, Alexandria Division 3/9/2006) Harry Samit, a Minneapolis FBI agent on the Moussaoui case, calls Dave Frasca, the head of the Radical Fundamentalist Unit (RFU) at FBI headquarters, to discuss the request. Samit tells Frasca that they have already completed the paperwork for a criminal investigation, but, according to Samit, Frasca says, “You will not open it, you will not open a criminal case.” Frasca says that argument for probable cause in seeking a criminal warrant is “shaky” and notes that if they fail to obtain a criminal warrant, they will be unable to obtain a warrant under FISA. Samit, who has only been with the FBI since 1999, defers to his superior, and writes on the paperwork, “Not opened per instructions of Dave Frasca.” Samit then tells his Chief Division Counsel, Coleen Rowley, about the conversation, and she also advises him that it would be better to apply for a warrant under FISA. When the Justice Department’s Office of Inspector General (OIG) interviews Frasca after 9/11, he will claim he never spoke to Samit about this matter, and that the conversation was with Chris Briese, one of Samit’s superiors. However, Briese will deny this and the OIG will conclude that the conversation was between Samit and Frasca. (US Department of Justice 11/2004, pp. 128-132 pdf file; US Department of Justice 3/1/2006 pdf file) To get a FISA search warrant for Moussaoui’s belongings the FBI must now show there is probable cause to believe Moussaoui is an agent of a foreign power. (US District Court for the Eastern District of Virginia, Alexandria Division 3/9/2006) A criminal warrant to search Moussaoui’s belongings will be granted only after the 9/11 attacks (see September 11, 2001).

Jean-Louis Bruguiere, who assisted the FBI with the Moussaoui case.Jean-Louis Bruguiere, who assisted the FBI with the Moussaoui case. [Source: Michel Lipchitz / Associated Press]After arresting Zacarias Moussaoui, the FBI’s Minneapolis field office asks French authorities if they have any information on him. The French then provide the US with intelligence indicating that Moussaoui is associated with a radical militant who died fighting for the Chechen rebels in 2000 (see Late 1999-Late 2000). The French interviewed one of this militant’s associates who said he had been recruited by Moussaoui to fight in Chechnya and described Moussaoui as “the dangerous one.” (US Department of Justice 11/2004, pp. 140-1 pdf file) French authorities attempt to gather additional information by talking to Moussaoui’s mother. Judge Jean-Louis Bruguiere, France’s lead investigating magistrate in charge of counterterrorism affairs, also provides information. “Let’s just say that Zacarias Moussaoui was well-known by the French security service…,” Bruguiere later recalls in a 2004 interview with CBC. “When the names come from abroad, we usually have a file, and it was the same with him. He was a well-known personality. He lived in France and then left here to go to England.” Bruguiere will also say that the French provided US authorities with information on Moussaoui’s activities in both France and England (see 1999 and August 21, 2001-September 13, 2001). (McKenna 3/16/2004) Upon reviewing this information, Mike Maltbie of the Radical Fundamentalist Unit at FBI headquarters will inform Minneapolis that it is not enough for a search warrant under the Foreign Intelligence Surveillance Act, because, even though the French sent information about Moussaoui, Maltbie objects that the Moussaoui the French are talking about may not be the same one Minneapolis has in custody. The result of this is that FBI staff are sent on what Minneapolis agent Harry Samit will later call a “wild goose chase”—they are asked to spend days poring through French phone books to make sure they have the right Moussaoui. (Federal Bureau of Investigation 8/27/2001 pdf file; Federal Bureau of Investigation 8/28/2001 pdf file; Riley 3/21/2006; Serrano 3/21/2006) For a search warrant to be granted there must be probable cause to believe Moussaoui is an agent of a foreign power. Maltbie claims that the Chechen rebels, who have never been treated as a foreign power before for a FISA warrant, cannot be treated as such, because they are not a “recognized” foreign power, only dissidents engaged in a civil war, and are not hostile to the US. In fact, the FBI has already received information indicating a close relationships between Chechen rebels and bin Laden (see, e.g., 1986-March 19, 2002 , August 24, 2001, and (October 1993-November 2001)) and that the two groups are working together on a strike against US interests (see Before April 13, 2001). Maltbie says that even if the Chechen rebels are a foreign power, then it will take some time to develop this information to the point where a FISA application can be submitted. Previous to this, Maltbie had only once advised a field office it was not going to get a FISA warrant. (US Department of Justice 11/2004, pp. 141-4 pdf file) The French provide more information on Moussaoui a few days later (see August 30, 2001).

Mike Maltbie of the Radical Fundamentalist Unit (RFU) at FBI headquarters tells Greg Jones of the FBI’s Minneapolis field office that obtaining a search warrant under the Foreign Intelligence Act (FISA) for Zacarias Moussaoui’s belongings could “take a few months” because there are “hundreds of these FISA requests.” (FISA warrants can actually be obtained in a matter of hours if needed, and can even be approved retroactively) Maltbie tells Jones that the situation is not an emergency, as he believes an act of terrorism is not imminent in this case, but that Minneapolis can write a letterhead memorandum for FBI headquarters about the case. (US Department of Justice 11/2004, pp. 48, 53, 148-9 pdf file; US Department of Justice 3/1/2006 pdf file)

FBI agents at the bureau’s Minneapolis field office have been arguing with the FBI’s Radical Fundamentalist Unit (RFU) over whether there is sufficient evidence to secure a warrant to search Zacarias Moussaoui’s belongings (see August 20-September 11, 2001). The tensions surface in a call between Minneapolis agent Greg Jones and Supervisory Special Agent Mike Maltbie. This is a partial reconstruction of the conversation based on Jones’ notes: Maltbie: “What you have done is couched [the request] in such a way that people get spun up.” Jones: “Good. We want to make sure he doesn’t get control of an airplane and crash it into the [World Trade Center] or something like that.” Maltbie: “[T]hat’ not going to happen. We don’t know he’s a terrorist. You don’t have enough to show he is a terrorist. You have a guy interested in this type of aircraft—that is it.” Jones also asks whether the warrant request has been shown to Section Chief Michael Rolince yet, and Maltbie replies it has not. (US Congress 10/17/2002; US Department of Justice 11/2004, pp. 153-5 pdf file; US Department of Justice 3/1/2006 pdf file) Another Minneapolis agent, Harry Samit, also contacts Maltbie and expresses his frustration with RFU’s position that they do not have enough evidence. In an interview with the Justice Department’s Office of Inspector General he recalls telling Maltbie: “… if you’re not going to advance this the FISA route, or if you don’t believe we have enough for a FISA, I shudder to think—and that’s all I got out. And [Maltbie] cut me off and said, ‘You will not question the unit chief and you will not question me. We’ve been through a lot. We know what’s going on. You will not question us.’ And that could be the mantra for FBI supervisors.” (US Department of Justice 11/2004, pp. 155 pdf file)

The FBI’s Minneapolis field office has submitted a memorandum to the Radical Fundamental Unit (RFU) at FBI headquarters for a search warrant under the Foreign Intelligence Surveillance Act (FISA) for Zacarias Moussaoui’s belongings (see August 23-27, 2001). Before it is submitted, RFU agent Mike Maltbie makes several alterations to the memo. In particular, he deletes a key section saying that a CIA officer had described Chechen rebel leader Ibn Khattab, to whom Moussaoui was connected, as an associate of bin Laden. He deletes this even though the FBI was recently warned that bin Laden and Ibn Khattab may be working together on attacks against US interests (see Before April 13, 2001). However, Minneapolis FBI agent Greg Jones objects in a lengthy e-mail that “we are setting this up for failure if we don’t have the foreign power connection firmly established for the initial review.” Jones also complains about other changes made by Maltbie, including:
bullet Maltbie changes a statement about Moussaoui “preparing himself to fight” to one saying he and an associate “train together in defensive tactics.”
bullet Maltbie changes the sentence, “Moussaoui was unable to give a convincing explanation for his paying $8300 for 747-400 training,” to “Moussaoui would give an explanation for his paying $8300 in cash for 747-700 flight simulation training.”
bullet Maltbie changes a statement that Moussaoui has no convincing explanation for the large sums of money he had to “Moussaoui would not explain the large sums of money known to have been in his possession.”
Maltbie responds by saying that they will attempt to put something together for the foreign power requirement and by changing some, but not all of the sections Jones complains about. However, Minneapolis is still unhappy and the Justice Department’s Office of Inspector General will state that after Jones’ complaints are taken into consideration the memo is only “slightly less persuasive.” The key section about Chechnya is not reinstated, but Moussaoui’s links to Chechnya are discussed at the relevant meeting with an attorney about the request (see August 28, 2001). (US Department of Justice 11/2004, pp. 161-4, 209-211 pdf file)

Mike Maltbie and Rita Flack of the Radical Fundamentalist Unit (RFU) forward a request for a warrant to search Zacarias Moussaoui’s belongings (see August 21, 2001) to National Security Law Unit chief Spike Bowman. The request was submitted by the Minneapolis field office (see August 22-28, 2001), which has been trying to obtain a warrant for some time. Earlier in the day, Maltbie edited the request, removing information connecting Moussaoui to al-Qaeda through a rebel group in Chechnya (see August 28, 2001). RFU chief Dave Frasca was to attend the meeting, but is called away at the last minute. According to Bowman, who is already very familiar with the facts in this case, Maltbie is adamant that there is not enough evidence to issue the warrant. Bowman agrees, saying that the evidence fails to implicate Moussaoui as an agent of a foreign power. The FBI thus abandons the effort to obtain a FISA warrant and begins planning his deportation (see (August 30-September 10, 2001)). (US Department of Justice 11/2004, pp. 164-6, 168 pdf file; US Department of Justice 3/1/2006 pdf file)

The Radical Fundamentalist Unit (RFU) at FBI headquarters learns of a translated conversation (see August 17, 2001) between Zacarias Moussaoui’s roommate, Hussein al-Attas, and an imam from a mosque in Norman, Oklahoma, in which the imam had said, “I heard you guys wanted to go on jihad.” On this day, the FBI also learns about al-Attas’s will, which states that “death is near” and that “those who participate in jihad can expect to see God.” After receiving the information, RFU chief Dave Frasca replies in an e-mail, “The will is interesting. The jihad comment doesn’t concern me by itself in that this word can mean many things in various [M]uslim cultures and is frequently taken out of context.” However, a top Justice Department attorney who submits applications for warrants under the Foreign Intelligence Surveillance Act (FISA), will later say that “he would have tied bells and whistles” to the jihad comment in a FISA application. A later investigation by the Justice Department’s Office of Inspector General will conclude that the comment was “significant” and “should have been given greater weight in considering whether there was probable cause to believe Moussaoui was connected to a terrorist group.” (US Department of Justice 11/2004, pp. 134, 167-8, 201 pdf file; US Department of Justice 3/1/2006 pdf file)

After failing to obtain a warrant to search Zacarias Moussaoui’s belongings (see August 28, 2001), the FBI’s Minneapolis field office considers inserting an Arabic speaking undercover officer into Moussaoui’s cell “in an attempt to learn the name or description of the recognized foreign power with whom Moussaoui is aligned.” Minneapolis sees no problem with the idea and contacts the Radical Fundamentalist Unit (RFU) at FBI headquarters about it. RFU chief Dave Frasca replies, “Let us look into this asap. Do NOT go forward with the [undercover officer] until we weigh in…” Frasca then discusses the idea with an expert at the FBI’s International Terrorism Operations Section, who says the proposal is “ridiculous” and should not be implemented. Frasca also tells Minneapolis the idea is problematic because in the event of criminal proceedings the undercover officer will not be in a position to testify. The plan is abandoned and the FBI continues with preparations to deport Moussaoui (see (August 30-September 10, 2001)). (US Department of Justice 11/2004, pp. 166-7 pdf file)

There is a sharp increase in the short selling of American and United Airlines stocks on the New York Stock Exchange prior to 9/11. A short sell is a bet that a particular stock will drop. Short selling increases 40 percent over the previous month for these two airlines, compared to an 11 percent increase for other big airlines and one percent for the exchange overall. United’s stock will drops 43 percent and American 39 percent the first day the market reopens after the attack. (Jacobs and Atkins 9/20/2001; Berthelsen 9/22/2001) There is also a short spike in the short interest in Dutch airline KLM three to seven days before 9/11, reaching historically unprecedented levels. (Farrell 9/26/2001)

The North American Aerospace Defense Command (NORAD) practices for dealing with the simulated hijackings of two commercial aircraft by terrorists, as part of its annual training exercise called Vigilant Guardian. Whether the simulated hijackings take place simultaneously or at different times of the day is unclear. (9/11 Commission 2004; Spencer 2008, pp. 3)
Terrorists Threaten to 'Rain Terror from the Skies' - One of the two exercise scenarios involves the hijacking of a Boeing 747 bound from Tokyo, Japan, to Anchorage, Alaska. According to a document later produced by the 9/11 Commission, the scenario involves the “[t]hreat of harm to [the plane’s] passengers and possibly [a] large population within [the] US or Canada.” It includes what is apparently a fictitious Asian terrorist group called “Mum Hykro,” which is threatening to “rain terror from the skies onto a major US city unless the US declares withdrawal from Asian conflict.” During the hijacking scenario, some of the plane’s passengers are killed. The plane’s course is changed to take it to Vancouver, Canada, and then to San Francisco, California. In response to the hijacking, the chairman of the Joint Chiefs of Staff and FAA headquarters direct military assistance, in the form of “covert shadowing” of the hijacked aircraft. NORAD has to liaise with the appropriate air traffic control centers. Its Alaskan region (ANR) and its Canadian region (CANR) participate in the scenario.
Group Threatens to Blow up Plane - In the other hijacking scenario, 10 members of another fictitious terrorist group, “Lin Po,” seize control of a Boeing 747 bound from Seoul, South Korea, to Anchorage. The hijackers have weapons on board that were smuggled onto the plane in small tote bags by ground crew members prior to takeoff. Gas containers were also smuggled onto the aircraft by baggage handlers before takeoff. Arming devices are attached to these containers, which can be remotely detonated. The terrorist group issues demands and threatens to blow up the plane if these are not met. The CIA and NSA caution that the group has the means and motivation to carry out a chemical and biological attack. The group kills two of the plane’s passengers and threatens to use the gas it has on board in some manner. In response to the simulated hijacking, NORAD directs fighter jets to get in a position to shoot down the hijacked airliner, and orders ANR to intercept and shadow it. In the scenario, the 747 eventually lands in Seattle, Washington. (9/11 Commission 2004)
Most NORAD Exercises Include Hijack Scenario - Vigilant Guardian is one of four major exercises that NORAD conducts each year. Most of these exercises include a hijack scenario. (Komarow and Squitieri 4/18/2004) Ken Merchant, NORAD’s joint exercise design manager, will tell the 9/11 Commission in 2003 that he cannot “remember a time in the last 33 years when NORAD has not run a hijack exercise.” (9/11 Commission 11/14/2003 pdf file) This year’s Vigilant Guardian will include additional aircraft hijacking scenarios on September 9 and September 10 (see September 9, 2001 and September 10, 2001), and a further simulated plane hijacking is scheduled for the morning of September 11 (see (9:40 a.m.) September 11, 2001). (9/11 Commission 2004; Bronner 8/1/2006)

The North American Aerospace Defense Command (NORAD) commences Northern Vigilance, a military operation that involves it deploying fighter jets to Alaska and Northern Canada to monitor a Russian Air Force training exercise. The Russian exercise is scheduled to take place over the North Atlantic, Pacific, and Arctic Oceans from September 10 to September 14 (see September 10, 2001), and the NORAD fighters are set to stay in Alaska and Northern Canada until it ends. (BBC 2001, pp. 161; North American Aerospace Defense Command 9/9/2001; Gertz 9/11/2001) As well as conducting this operation, NORAD is currently running a major exercise called Vigilant Guardian, which “postulated a bomber attack from the former Soviet Union,” according to the 9/11 Commission Report (see September 10, 2001, (6:30 a.m.) September 11, 2001, and (8:00 a.m.) September 11, 2001). (9/11 Commission 2004; 9/11 Commission 3/1/2004 pdf file; 9/11 Commission 7/24/2004, pp. 458) The Russians will cancel their exercise on the morning of September 11 in response to the terrorist attacks in the United States (see (After 10:03 a.m.) September11, 2001), when they “knew NORAD would have its hands full,” according to the Toronto Star. (Simmie 12/9/2001; Doscher 9/8/2011) It is unknown from which bases NORAD sends fighters for Northern Vigilance and how many US military personnel are involved. However, in December 2000, it took similar action—called Operation Northern Denial—in response to a “smaller scale” Russian “long-range aviation activity in northern Russia and the Arctic.” More than 350 American and Canadian military personnel were involved on that occasion. (Canadian Chief of Defense Staff 5/30/2001, pp. 6 pdf file; North American Aerospace Defense Command 9/9/2001)

The North American Aerospace Defense Command (NORAD), which is responsible for detecting and responding to any attack on the mainland United States, is in the early stages of a major training exercise called Vigilant Guardian that is to take place off the shores of the northeastern US and Canada. The exercise is not scheduled to really take off until the following day, September 11 (see (6:30 a.m.) September 11, 2001), but simulated intelligence briefings and meetings are now being held to set the stage for the mock engagements to come. According to author Lynn Spencer, Vigilant Guardian “is the kind of war game that the Russians usually respond to, even in this post-Cold War era.” The Russians have in fact announced that they will be deploying aircraft to several of their “Northern Tier” bases on September 11. Russian jets have penetrated North American airspace during previous NORAD exercises, and Colonel Robert Marr, the commander of NORAD’s Northeast Air Defense Sector (NEADS), has prepared for them to do so again during the current exercise. If this happens, armed US fighter jets will intercept the Russian aircraft and escort them back to their own territory. In case there is any confrontation, Marr has ordered that his alert fighter jets be loaded with additional fuel and weapons. According to Spencer, on September 11, all alert fighters will be “loaded with live missiles in anticipation of any show of force that might be needed to respond to the Russians.” (Spencer 2008, pp. 3-5) NORAD has already announced that it is deploying fighters to Alaska and Northern Canada to monitor a Russian air force exercise being conducted in the Russian Arctic and North Pacific Ocean throughout this week (see September 9, 2001). (BBC 2001, pp. 161; North American Aerospace Defense Command 9/9/2001) According to the 9/11 Commission, the Vigilant Guardian exercise will in fact postulate “a bomber attack from the former Soviet Union.” (9/11 Commission 7/24/2004, pp. 458)

NORAD’s war room in Cheyenne Mountain, ColoradoNORAD’s war room in Cheyenne Mountain, Colorado [Source: Val Gempis]Lieutenant Colonel Dawne Deskins and other day shift employees at NORAD’s Northeast Air Defense Sector (NEADS) in Rome, NY, start their workday. NORAD is conducting a week-long, large-scale exercise called Vigilant Guardian. (Seely 1/25/2002) Deskins is regional mission crew chief for the Vigilant Guardian exercise. (ABC News 9/11/2002)
Exercise Includes Simulated Attack on the US - Vigilant Guardian is described as “an exercise that would pose an imaginary crisis to North American Air Defense outposts nationwide”; as a “simulated air war”; and as “an air defense exercise simulating an attack on the United States.” According to the 9/11 Commission, it “postulated a bomber attack from the former Soviet Union.” (Seely 1/25/2002; Filson 2003, pp. 55 and 122; 9/11 Commission 7/24/2004, pp. 458) Vigilant Guardian is described as being held annually, and is one of NORAD’s four major annual exercises. (Filson 2003, pp. 41; Arkin 2005, pp. 545; GlobalSecurity (.org) 4/27/2005) However, one report says it takes place semi-annually. (Scott 6/3/2002) Accounts by participants vary on whether 9/11 is the second, third, or fourth day of the exercise. (Code One Magazine 1/2002; Seely 1/25/2002; Kampouris 9/11/2002) Vigilant Guardian is a command post exercise (CPX), and in at least some previous years was conducted in conjunction with Stratcom’s Global Guardian exercise and a US Space Command exercise called Apollo Guardian. (US Congress n.d.; Arkin 2005, pp. 545; GlobalSecurity (.org) 4/27/2005) All of NORAD is participating in Vigilant Guardian on 9/11. (Scott 6/3/2002)
Exercise Includes Simulated Hijacking - Vanity Fair reports that the “day’s exercise” (presumably Vigilant Guardian) is “designed to run a range of scenarios, including a ‘traditional’ simulated hijack in which politically motivated perpetrators commandeer an aircraft, land on a Cuba-like island, and seek asylum.” (Bronner 8/1/2006) However, at NEADS, most of the dozen or so staff on the operations floor have no idea what the exercise is going to entail and are ready for anything. (Cooper 8/5/2004)
NORAD Fully Staffed and Alert - NORAD is currently running a real-world operation named Operation Northern Vigilance (see September 9, 2001). It may also be conducting a field training exercise calling Amalgam Warrior on this morning (see 9:28 a.m. September 11, 2001). NORAD is thus fully staffed and alert, and senior officers are manning stations throughout the US. The entire chain of command will be in place and ready when the first hijacking is reported. An article later says, “In retrospect, the exercise would prove to be a serendipitous enabler of a rapid military response to terrorist attacks on September 11.” (Scott 6/3/2002; Kelly 12/5/2003) Colonel Robert Marr, in charge of NEADS, will say: “We had the fighters with a little more gas on board. A few more weapons on board.” (ABC News 9/11/2002) However, Deskins and other NORAD officials later are initially confused about whether the 9/11 attacks are real or part of the exercise (see (8:38 a.m.-8:43 a.m.) September 11, 2001).

Jeff Ford.Jeff Ford. [Source: Thomas Doscher / US Air Force]Personnel in NORAD’s operations center in Cheyenne Mountain, Colorado, take part in a major Cold War-style training exercise called Vigilant Guardian, a war game in which the theoretical enemy is Russia. (9/11 Commission 3/1/2004 pdf file; Simpson 8/28/2011; Roeder 9/10/2011) All of NORAD, including its subordinate units (see (6:30 a.m.) September 11, 2001), participates in the exercise. (Northeast Air Defense Sector 8/23/2001; Canadian Broadcasting Corporation 9/8/2011) More than 50 people in the NORAD Battle Management Center in Cheyenne Mountain take part. (Tudor 3/2002; Doscher 9/8/2011) Vigilant Guardian is an annual exercise and is scheduled to last two weeks. (Arkin 2005, pp. 545; Canadian Broadcasting Corporation 9/8/2011) It has been underway for several days. Those in the Cheyenne Mountain Operations Center (CMOC) have been participating in it “for at least three or four days,” according to Lieutenant Colonel Steven Armstrong, NORAD’s chief of plans and forces. (North American Aerospace Defense Command 9/9/2011)
Vigilant Guardian Is a 'Full-Blown Nuclear War' Exercise - Vigilant Guardian is a “transition to wartime operations command post exercise,” according to an information page for its participants. (Northeast Air Defense Sector 8/23/2001) The 1st Air Force’s book about 9/11 will describe it as a “simulated air war.” (Filson 2003, pp. 55) Lieutenant Colonel William Glover, the commander of NORAD’s Air Warning Center, will later recall that it involves NORAD “simulating war.… You know, attacks coming from the outside, Soviet-style bombers coming in, cruise-missile attacks, that type of thing.” (Canadian Broadcasting Corporation 9/8/2011) Ken Merchant, NORAD’s joint exercise design manager, will tell the 9/11 Commission that Vigilant Guardian is a “full-blown nuclear war” exercise, and includes bomber response and intercontinental ballistic missile response. (9/11 Commission 3/4/2004)
Russia Is Imagined Enemy - The theoretical enemy in the exercise is Russia. (Simpson 8/28/2011) According to the 9/11 Commission Report, the exercise “postulated a bomber attack from the former Soviet Union.” (9/11 Commission 7/24/2004, pp. 458) Merchant will explain that “NORAD must use Russia in its exercises at the strategic level since no other country poses a great enough threat to NORAD’s capabilities and responsibilities.” (9/11 Commission 3/4/2004)
Personnel Updated on Exercise during Shift Change - Armstrong will later recall that today starts off “like any other day. We came in thinking it would be a normal day… we did a standard shift changeover in the morning and we were getting right into where we were at in relation to the exercise.” He will describe that in a shift change during the exercise, “We’d say, ‘Okay, here’s what happened during the night shift (or the day shift),’ and we’d give each other an update, and then we’d start planning for whatever was on the agenda for that day.” (North American Aerospace Defense Command 9/9/2011) According to the Denver Post, after commencing his shift, Armstrong “mapped out strategy in a chess game of ever-escalating scenarios, from strained diplomacy to the outbreak of conventional warfare that headed inexorably toward nuclear conflict” with Russia. (Simpson 8/28/2011)
B-1 Bomber Scheduled to Fly out over Pacific Ocean - The “planned big event for the day” in the exercise is “supposed to be a B-1 bomber that was flying out of Fairchild Air Force Base [in Washington State] and going out over the Pacific,” according to Jeff Ford, an Air Force lieutenant colonel who is working in the CMOC. Ford will add that there are “other things going on as part of the exercise, air exercise events, and then some scripted inputs that we were reacting to there in the Air Warning Center, whether it be unknown aircraft that we scramble aircraft for to intercept—or whatever.” (Doscher 9/8/2011)
Exercise Posture Allegedly Helps Response to Attacks - Vigilant Guardian will reportedly end after 9:03 a.m., when the second plane hits the World Trade Center (see (Shortly After 9:03 a.m.) September 11, 2001), and the CMOC personnel participating in it will then become involved in responding to the real-world attacks. (Tudor 3/2002; Toronto Star 11/11/2008) Glover will claim that the CMOC’s response to the terrorist attacks benefits from the position the operations center is in for the exercise. He will say NORAD is “lucky” because “all the directorates such as operations, logistics, security, all those folks were up in the [Cheyenne] Mountain on an exercise posture.” He will add that “these are the same folks that we would bring up in case of contingencies or in time of going to war. So, in reality, I had all the guys up into the NORAD Battle Management Center that I needed to conduct the exercise as well as the contingency operations that happened on 9/11.” (Doscher 9/8/2011)
NORAD Monitoring Russian Exercise - NORAD was created in 1958, during the Cold War, to protect North American airspace against nuclear attacks from the Soviet Union. (Shenon 4/25/2004; Canadian Broadcasting Corporation 8/6/2004; Dick 11/2004) According to the Toronto Star, “Whether it’s a simulation or a real-world event, the role of the [CMOC] is to fuse every critical piece of information NORAD has into a concise and crystalline snapshot.” (Simmie 12/9/2001) As well as the Vigilant Guardian exercise, NORAD is currently in the middle of an operation called Northern Vigilance, with its fighter jets deployed to Alaska and Northern Canada to monitor an exercise being run by the Russian Air Force (see September 9, 2001). (North American Aerospace Defense Command 9/9/2001) The battle staff members in Cheyenne Mountain are positioned to deal with both this operation and the exercise. (9/11 Commission 3/1/2004 pdf file)

Shortly after air traffic controllers ask Flight 11 to climb to 35,000 feet, its transponder stops transmitting. A transponder is an electronic device that identifies a plane on a controller’s screen and gives its exact location and altitude. Among other vital functions, it is also used to transmit a four-digit emergency hijack code. Flight control manager Glenn Michael later says, “We considered it at that time to be a possible hijacking.” (Clayton 9/13/2001; MSNBC 9/15/2001; LeBlanc 8/12/2002) Initial stories after 9/11 suggest the transponder is turned off around 8:13 a.m., but Pete Zalewski, the air traffic controller handling the flight, later says the transponder is turned off at 8:20 a.m. (MSNBC 9/11/2002) The 9/11 Commission places it at 8:21 a.m. (9/11 Commission 6/17/2004) Colonel Robert Marr, head of NEADS, claims the transponder is turned off some time after 8:30 a.m. where the Flight 11 hijack was first detected a.m. (ABC News 9/11/2002)

After Flight 11 fails to respond to an instruction from air traffic control to climb to 35,000 feet (see 8:13 a.m. September 11, 2001), the controller handling it, Pete Zalewski, tries to regain contact with the aircraft. Over the following ten minutes, he makes numerous attempts but without success. (Zalewski says he makes 12 attempts; the 9/11 Commission says nine.) He tries reaching the pilot on the emergency frequency. Zalewski later recalls that initially, “I was just thinking that it was, you know, maybe they—pilots weren’t paying attention, or there’s something wrong with the frequency.… And at first it was pretty much, you know, ‘American 11,’ you know, ‘are you paying attention? Are you listening?’ And there was still no response.” He says, “I went back to the previous sector to see if the pilot had accidentally flipped the switch back over on the—on the radio.” But as Zalewski is repeatedly unable to get any response from Flight 11, he recalls, “I even began to get more concerned.” However, Zalewski claims, it is not until he sees the plane’s transponder go off at around 8:21 that he suspects something is “seriously wrong,” and calls his supervisor for assistance (see (8:21 a.m.) September 11, 2001). And it is not until about 8:25 that he realizes for sure that he is dealing with a hijacking (see (8:25 a.m.) September 11, 2001). It is only then that Boston Center starts notifying its chain of command that Flight 11 has been hijacked (see 8:25 a.m. September 11, 2001). (New York Times 10/16/2001; MSNBC 9/11/2002; 9/11 Commission 7/24/2004, pp. 18; 9/11 Commission 8/26/2004, pp. 7 and 10-11)

FAA’s Boston CenterFAA’s Boston Center [Source: ABC News]According to some reports, Boston flight control decides that Flight 11 has probably been hijacked, but apparently, it does not notify other flight control centers for another five minutes, and does not notify NORAD for approximately 20 minutes. (Wald 9/15/2001; Adcock, Donovan, and Gordon 9/23/2001) ABC News will later say, “There doesn’t seem to have been alarm bells going off, [flight] controllers getting on with law enforcement or the military. There’s a gap there that will have to be investigated.” (ABC News 9/14/2001) (Note the conflicting account at 8:21 a.m. (see (8:21 a.m.) September 11, 2001)

Tom Roberts.Tom Roberts. [Source: NBC News]Boston flight controller Pete Zalewski, handling Flight 11, sees that the flight is off course and that the plane has turned off both transponder and radio. Zalewski later claims he turns to his supervisor and says, “Would you please come over here? I think something is seriously wrong with this plane. I don’t know what. It’s either mechanical, electrical, I think, but I’m not sure.” When asked if he suspected a hijacking at this point, he replies, “Absolutely not. No way.” According to the 9/11 Commission, “the supervisor instructed the controller [presumably Zalewski] to follow standard operating procedures for handling a ‘no radio’ aircraft once the controller told the supervisor the transponder had been turned off.” Another flight controller, Tom Roberts, has another nearby American Airlines Flight try to contact Flight 11. There is still no response. The flight is now “drastically off course” but NORAD is still not notified. (MSNBC 9/11/2002; 9/11 Commission 6/17/2004) Note that this response contradicts flight control manager Glenn Michael’s assertion that Flight 11 was considered a possible hijacking as soon as the transponder was discovered turned off.

American Airlines has problems contacting the FAA’s Command Center in Herndon, Virginia, about the problems with its aircraft, according to four managers working at the airline’s System Operations Control (SOC) center in Fort Worth, Texas, on this day. Craig Marquis, Craig Parfitt, Joe Bertapelle, and Mike Mulcahy will later tell the 9/11 Commission that American Airlines has “a hard time on 9/11 in getting in touch with Herndon.” They will say that “[p]recious minutes were lost in building the communications bridge” between the SOC and the Command Center. The cause of these communication problems is unknown. (9/11 Commission 11/19/2003 pdf file) The SOC has known that there are problems on Flight 11 since 8:21 a.m., when Marquis received a call from a supervisor at the airline’s Southeastern Reservations Office in North Carolina, alerting him to a call that had been received from one of the plane’s flight attendants about the emergency taking place (see 8:21 a.m. September 11, 2001). Presumably the SOC starts trying to contact the FAA Command Center soon after receiving this call. It is known that the SOC will make contact with the Command Center at 9:16 a.m., if not earlier (see 9:16 a.m.-9:18 a.m. September 11, 2001). (9/11 Commission 8/26/2004, pp. 9, 15) Bill Halleck, an air traffic control specialist at the SOC, is at least able to reach the FAA’s Boston Center regarding Flight 11 at 8:29 a.m. (see 8:29 a.m. September 11, 2001). (9/11 Commission 7/24/2004, pp. 5, 453) The four American Airlines managers will also tell the 9/11 Commission, “In the event that the [American Airlines] SOC was aware that it was the first to know about an incident [with an aircraft], the protocol would have been for the SOC manager on duty [i.e. Marquis] to have immediately autodialed to the Herndon manager on duty [i.e. Ben Sliney] with the information.” However, the FAA “knew what was going on because of the intercepted communications from the cockpit.” (9/11 Commission 11/19/2003 pdf file) (FAA air traffic controllers have been aware of problems with Flight 11 since around 8:14 a.m., when they lost communication with the plane (see 8:14 a.m.-8:24 a.m. September 11, 2001), and they subsequently hear communications made by the hijackers on the plane, beginning at 8:24 a.m. (see 8:24 a.m. September 11, 2001). (9/11 Commission 7/24/2004, pp. 18-19) )

Pete Zalewski.Pete Zalewski. [Source: NBC]Because the talkback button on Flight 11 has been activated, Boston Center air traffic controllers can hear a hijacker on board say to the passengers: “We have some planes. Just stay quiet and you’ll be OK. We are returning to the airport.” (Johnson 11/23/2001; 9/11 Commission 7/24/2004, pp. 19) Air traffic controller Pete Zalewski recognizes this as a foreign, Middle Eastern-sounding voice, but does not make out the specific words “we have some planes.” He responds, “Who’s trying to call me?” Seconds later, in the next transmission, the hijacker continues: “Nobody move. Everything will be OK. If you try to make any moves you’ll endanger yourself and the airplane. Just stay quiet.” (Wald and Sack 10/16/2001; 9/11 Commission 6/17/2004; MSNBC 9/9/2006) Bill Peacock, the FAA director of air traffic services, later claims, “We didn’t know where the transmission came from, what was said and who said it.” David Canoles, the FAA’s manager of air traffic evaluations and investigations, adds: “The broadcast wasn’t attributed to a flight. Nobody gave a flight number.” (Murray 9/11/2002) Similarly, an early FAA report will state that both these transmissions came from “an unknown origin.” (Federal Aviation Administration 9/17/2001 pdf file) Zalewski asks for an assistant to help listen to the transmissions coming from the plane, and puts its frequency on speakers so others at Boston Center can hear. Because Zalewski didn’t understand the initial hijacker communication from Flight 11, the manager of Boston Center instructs the center’s quality assurance specialist to “pull the tape” of the transmission, listen to it carefully, and then report back. They do this, and by about 9:03 a.m. a Boston manager will report having deciphered what was said in the first hijacker transmission (see 9:03 a.m. September 11, 2001). (9/11 Commission 6/17/2004; MSNBC 9/9/2006) Fellow Boston controller Don Jeffroy also hears the tape of the hijacker transmissions, though he doesn’t state at what time. He says: “I heard exactly what Pete [Zalewski] heard. And we had to actually listen to it a couple of times just to make sure that we were hearing what we heard.” (MSNBC 9/11/2002) At some point, Ben Sliney, the national operations manager at the FAA’s Herndon Command Center, gets word of the “We have some planes” message, and later says the phrase haunts him all morning. American Airlines Executive Vice President for Operations Gerard Arpey is also informed of the “strange transmissions from Flight 11” at some point prior to when it crashes at 8:46 a.m. (Levin, Adams, and Morrison 8/12/2002) Boston Center will receive a third transmission from Flight 11 about ten minutes later (see (8:34 a.m.) September 11, 2001).

According to Terry Biggio, the operations manager at the FAA’s Boston Center, the center initially thought Flight 11 “was a catastrophic electrical failure and… was diverting to New York” (see (8:21 a.m.) September 11, 2001). (Federal Aviation Administration 10/19/2002) However, at about 8:24 a.m., controllers heard two radio transmissions from it, with the voice of a hijacker declaring, “We have some planes” (see 8:24 a.m. September 11, 2001). Pete Zalewski, who is handling Flight 11, says that after the second of these: “I immediately knew something was very wrong. And I knew it was a hijack.” He alerts his supervisor. Lino Martins, another Boston air traffic controller, says, “the supervisor came over, and that’s when we realized something was serious.” (Clayton 9/13/2001; MSNBC 9/11/2002; 9/11 Commission 6/17/2004) However, two senior FAA officials—Bill Peacock and David Canoles—later say that the hijacker transmissions were not attributed to a flight, so controllers didn’t know their origin. (Murray 9/11/2002) An early FAA report will similarly refer to them as having come “from an unknown origin.” But right away, the center begins notifying the chain of command that a suspected hijacking is taking place (see 8:25 a.m. September 11, 2001). (Federal Aviation Administration 9/17/2001 pdf file) However, some reports claim that controllers decided Flight 11 was probably hijacked earlier than this, by about 8:20 a.m. (see (8:20 a.m.) September 11, 2001).

At 8:26, Flight 11, which is already way off course, makes an unplanned 100-degree turn to the south over Albany, New York. A minute later, it turns right, to the south-southwest. Then, two minutes on, at 8:29, it turns left to the south-southeast. Boston air traffic controllers never lose sight of the flight, though they can no longer determine altitude as the transponder is turned off. Its last known altitude was 29,000 feet. (Clayton 9/13/2001; Federal Aviation Administration 9/17/2001 pdf file; National Transportation Safety Board 2/19/2002 pdf file; MSNBC 9/11/2002) Before this turn, the FAA had tagged Flight 11’s radar dot for easy visibility and, at American Airlines’ System Operations Control (SOC) in Fort Worth, Texas, “All eyes watched as the plane headed south. On the screen, the plane showed a squiggly line after its turn near Albany, then it straightened.” (Mccartney and Carey 10/15/2001) Boston air traffic controller Mark Hodgkins later says, “I watched the target of American 11 the whole way down.” (Ross and Rackmill 9/6/2002) However, apparently, NORAD’s Northeast Air Defense Sector (NEADS) has different radar. When they are finally told about the flight, they cannot find it (see Shortly After 8:37 a.m. September 11, 2001). NEADS has to repeatedly phone the FAA, airlines, and others, for clues as to the plane’s location. NEADS will eventually focus on a radar blip they believe might be Flight 11, and watch it close in on New York. (Seely 1/25/2002; Scott 6/3/2002; ABC News 9/11/2002)

The FAA Command Center, the center of daily management of the US air traffic system. On 9/11 it is managed by Ben Sliney (not pictured here).The FAA Command Center, the center of daily management of the US air traffic system. On 9/11 it is managed by Ben Sliney (not pictured here). [Source: CNN]The FAA’s Boston Center calls the FAA Command Center and says it believes Flight 11 has been hijacked and is heading toward the New York Center’s airspace. The Command Center immediately establishes a teleconference between the Boston, New York, and Cleveland air traffic control centers, so Boston can help the other centers understand what is happening, in case Flight 11 should enter their airspace. Minutes later, in line with the standard hijacking protocol, the Command Center will pass on word of the suspected hijacking to the FAA’s Washington headquarters (see 8:32 a.m. September 11, 2001). (9/11 Commission 7/24/2004, pp. 19; 9/11 Commission 8/26/2004, pp. 11; Spencer 2008, pp. 21)
National Operations Manager Learns of Hijacking - A supervisor at the Command Center promptly passes on the news of the possible hijacking to Ben Sliney, who is on his first day as the national operations manager there. The supervisor says the plane in question is “American Flight 11—a 767 out of Boston for Los Angeles.” According to author Lynn Spencer, “Sliney flashes back to the routine for dealing with hijackings from the days when they were more common.” The procedure is to “[k]eep other aircraft away from the errant plane. Give the pilots what they need. The plane will land somewhere, passengers will be traded for fuel, and difficult negotiations with authorities will begin. The incident should resolve itself peacefully, although the ones in the Middle East, he recalls, often had a more violent outcome.” Apparently not expecting anything worse to happen, Sliney continues to the conference room for the daily 8:30 staff meeting there (see 8:30 a.m.-8:40 a.m. September 11, 2001).
Command Center a 'Communications Powerhouse' - The FAA Command Center is located in Herndon, Virginia, 25 miles from Washington, DC. According to Spencer, it “is a communications powerhouse, modeled after NASA’s Mission Control. The operations floor is 50 feet wide and 120 feet long, packed with tiered rows of computer stations, and at the front, seven enormous display screens show flight trajectories and weather patterns.” The center has nearly 50 specialists working around the clock, planning and monitoring the flow of air traffic over the United States. These specialists work with airlines and air traffic control facilities to fix congestion problems and deal with weather systems. (Spencer 2008, pp. 1 and 19-20)

A number of pilots with the 102nd Fighter Wing at Otis Air National Guard Base in Massachusetts are preparing to take off for a training mission and see two of their unit’s fighter jets being scrambled in response to the hijacked Flight 11, but they are not asked to respond to the emerging crisis themselves and continue with their preparations for the training mission. (102nd Fighter Wing 2001; Richard 2010, pp. 9-12)
Pilots Preparing for Training over the Atlantic - The pilots are preparing to fly a defensive counter-air mission in an area of military training airspace over the Atlantic Ocean, southeast of Long Island, known as “Whiskey 105.” (Richard 2010, pp. 10, 12; Roughton 9/3/2011) According to most accounts, six of the 102nd Fighter Wing’s F-15 fighters will be participating in the training mission. (102nd Fighter Wing 2001; North American Aerospace Defense Command 9/11/2001; Lehmert 9/11/2006; Spencer 2008, pp. 155) But Major Martin Richard, one of the pilots involved, will write in a 2010 book that eight of the unit’s F-15s take part in the mission. Richard will recall that after the coordination briefing for the training mission, he goes to the “life support shop” and puts on his flying gear, and then goes to the operations desk. There, the unit’s supervisor of flying, Lieutenant Colonel Jon Treacy, briefs the pilots preparing for the training mission on current weather and airfield updates, and gives them the status of a KC-135 tanker plane that will be refueling their fighters during the training mission. Richard then heads to his F-15, inspects it, and speaks to his crew chief.
Pilots Notice Commotion as Fighters Are Scrambled - As Richard starts his fighter’s engines, he notices a commotion on one side of the flight line ramp. He will recall: “The broken, disjointed communication over the ultra high frequency (UHF) radio indicated confusion. Members of the 102nd Security Forces Squadron, the cops, marshaled into protective positions. Two vehicles appeared with their blue emergency lights flashing. We all knew what was going on.” The 102nd Fighter Wing keeps a pair of F-15s on alert—armed, fueled up, and ready to take off within minutes of a scramble order—and, Richard will recall, “[T]he alert aircraft were being scrambled.” (Richard 2010, pp. 10-11)
Pilots Watch Alert Fighters Take Off, but Unconcerned about This - The pilots preparing to take off for the training mission idle their engines and wait while the two alert fighters take off (see 8:46 a.m. September 11, 2001). (102nd Fighter Wing 2001) Richard will describe: “I watched from my jet as the clamshell doors on the alert hangars opened, heard the alert jets’ engines whine to life, and saw them aggressively emerge from the facility like an eager predator in search of its prey. Suddenly, the command post announced, ‘Scramble!’ They blasted off, shattering the previously still, calm, peaceful morning.” (Richard 2010, pp. 12) The pilots involved in the training mission are apparently unaware of why these fighters are being scrambled. (Lehmert 9/11/2006) Richard will recall: “I wasn’t too concerned when I saw the scrambled aircraft take off. We see many scrambles during the year and most all are just aircraft or vessels that can’t be identified but are friendly.” (102nd Fighter Wing 2001)
Pilots Continue Preparing for Training - Once the two alert fighters are airborne, the pilots on the ground continue preparing for their training mission. “Back on the flight line,” Richard will recall, “I arranged my formation for takeoff and followed the standard procedures en route to our training area southwest of Martha’s Vineyard.” (Richard 2010, pp. 12) Richard and the other pilots will begin their training mission in Whiskey 105 (see (9:00 a.m.-9:24 a.m.) September 11, 2001). They will only learn of the first crash at the World Trade Center and be recalled to their base at around 9:25 a.m. (see (9:25 a.m.-9:45 a.m.) September 11, 2001), and some of them will take off again to help protect US airspace, but that will only be after the terrorist attacks have ended (see (10:30 a.m.) September 11, 2001 and (Shortly After 10:30 a.m.) September 11, 2001). (102nd Fighter Wing 2001; 9/11 Commission 10/14/2003 pdf file; Spencer 2008, pp. 244-246)
Unit's Mission Is to Protect Northeast US - The 102nd Fighter Wing at Otis Air Base, according to its own statement, has aircraft and their crews “on continuous 24-hour, 365-day alert to guard our skies.” The unit says its “mission is to protect the Northeast United States from armed attack from another nation, terrorist attack, and activities such as smuggling, illicit drug activity, and illegal immigration.” Its large area of responsibility includes “the major industrial centers of Boston, New York, Philadelphia, Detroit, and all national command centers in Washington, DC.” (Kinsella 9/12/2001) The 102nd Fighter Wing is equipped with 18 F-15 Eagles, including the two that are kept on alert. (Johnson 9/15/2001; Dennehy 9/21/2001)

Lieutenant Colonel Timothy Duffy.Lieutenant Colonel Timothy Duffy. [Source: CBC]After being informed of the possible hijacking of Flight 11, an air traffic controller in the control tower at Otis Air National Guard Base calls the base’s operations desk to let it know that it might be receiving a call from NORAD’s Northeast Air Defense Sector (NEADS). (Spencer 2008, pp. 27-28) Daniel Bueno, a supervisor at the FAA’s Boston Center, has just called the control tower at Otis Air Base, at Cape Cod, Massachusetts, alerting it to the problems with Flight 11 and requesting military assistance. The controller who took the call told Bueno he needed to call NEADS in order to get fighter jets launched (see (Between 8:30 a.m. and 8:40 a.m.) September 11, 2001). (Filson 2003, pp. 47; Spencer 2008, pp. 22)
Tower Controller Calls Operations Desk - According to author Lynn Spencer, the tower controller subsequently “figures a call [to Otis Air Base] will be coming from NEADS soon and a scramble order is likely. He knows the fighter pilots will appreciate the heads-up.” He therefore calls the Otis Air Base operations desk. According to Spencer, the phone is answered by Master Sergeant Mark Rose, who is the superintendent of aviation management, in charge of flight records and currency for the pilots of the 102nd Fighter Wing. (Spencer 2008, pp. 27) But according to the 102nd Fighter Wing’s own history of the 9/11 attacks, the call is answered by a Technical Sergeant “Margie Woody.” (102nd Fighter Wing 2001)
Controller Confuses Superintendent - Rose (or Woody, if the wing’s account is correct) is initially confused by the call. The tower controller does not identify himself or say where he is calling from, but instead begins by asking, “What do you have available?” As Spencer will describe, “For all [Rose] knows, this could be a wrong number or a crank call,” so rather than giving information about the base, Rose responds, “What are you talking about?” The controller then identifies himself and explains that he has just received a report about a hijacking. Rose realizes he needs to pass the call on to someone more appropriate.
Pilot Informed of Hijacking - Pilot Lieutenant Colonel Timothy Duffy, who is the director of operations for the 102nd Fighter Wing, is standing next to Rose by the operations desk. Rose tells him, “Duff, you got a phone call,” and then says the caller is “Otis tower—something about an apparent hijacking under way: American 11, a 767, out of Boston and headed for California.” (Spencer 2008, pp. 27-28) Duffy will later recall his response to this news: “As soon as we heard there was something about a hijacking we got moving.” (Filson 2003, pp. 50) On his handheld radio he calls Major Daniel Nash, who along with Duffy is an “alert” pilot on duty at this time, and instructs him to suit up ready for any scramble call. (Spencer 2008, pp. 28) The two pilots will run to the nearby locker room, put on their G-suits and helmets, and then head out toward their jets (see (8:40 a.m.) September 11, 2001). (Dennehy 8/21/2002; Viser 9/11/2005) Meanwhile, a commander at Otis will phone NEADS to report the FAA’s request for military assistance (see Shortly After 8:37 a.m. September 11, 2001).
Call Is Not 'the First Notification Received by the Military' - The exact time the tower controller calls the operations desk at is unclear. Duffy will later guess that the call occurs “at about 8:30, 8:35.” (Duffy 10/22/2002; Filson 2003, pp. 50) But according to the 9/11 Commission Report, “the first notification received by the military—at any level—that American 11 had been hijacked” is when the FAA’s Boston Center calls NEADS just before 8:38 a.m. (see (8:37 a.m.) September 11, 2001). (9/11 Commission 7/24/2004, pp. 20) According to the102nd Fighter Wing’s history of the 9/11 attacks, the call to the operations desk is made at 8:38 a.m. (102nd Fighter Wing 2001) Bueno also called the FAA’s Cape Terminal Radar Approach Control (TRACON), which is located on Otis Air Base, at 8:34 a.m., to request that fighters be launched from Otis (see 8:34 a.m. September 11, 2001), and in response, the TRACON contacts the Otis tower and operations desk (see (8:36 a.m.-8:41) September 11, 2001). (Federal Aviation Administration 4/19/2002; 9/11 Commission 9/22/2003 pdf file; 9/11 Commission 9/30/2003 pdf file)

Cape TRACON.Cape TRACON. [Source: FAA]Daniel Bueno, a supervisor at the FAA’s Boston Center, contacts the FAA’s Cape Terminal Radar Approach Control (TRACON), located on Otis Air National Guard Base at Cape Cod, Massachusetts, to alert it to the possible hijacking of Flight 11 and request that it arrange for military assistance in response. (Federal Aviation Administration 9/17/2001 pdf file; Federal Aviation Administration 4/19/2002; 9/11 Commission 2004; 9/11 Commission 7/24/2004, pp. 20)
Bueno Requests Fighters - After his call is initially answered by an air traffic controller at the Cape TRACON, Bueno is quickly passed on to Tim Spence, an operational supervisor at the facility. Bueno says, “I have a situation with American 11, a possible hijack.” He adds that Flight 11 “departed Boston, going to LAX [Los Angeles International Airport]. Right now he’s south of Albany.” He says, “I’d like to scramble some fighters to go tail him.” Spence replies that he will contact Otis Air Base about the situation, and tells Bueno, “I’ll talk to these guys over here and see what we can do.” Bueno then adds that Flight 11 is currently airborne, is about 40 miles south of Albany, and is visible only on primary radar. (Federal Aviation Administration 4/19/2002; 9/11 Commission 9/30/2003 pdf file) Bueno also calls the air traffic control tower at Otis Air Base around this time, to alert it to Flight 11 and request military assistance (see (Between 8:30 a.m. and 8:40 a.m.) September 11, 2001). (Filson 2003, pp. 47; Spencer 2008, pp. 22) Whether he makes that call before or after he calls the Cape TRACON is unstated. Immediately after receiving the call from Bueno, Spence will call the Otis control tower to inform it of the situation, and he then calls the operations desk at Otis Air Base to let it know that it may be receiving orders (presumably from NEADS, NORAD’s Northeast Air Defense Sector) soon (see (8:36 a.m.-8:41) September 11, 2001). (9/11 Commission 9/30/2003 pdf file)
Bueno Supposedly Violating Protocol - Bueno will say he decided to call the Cape TRACON based on his memory of a previous aircraft hijacking. (9/11 Commission 9/22/2003 pdf file) But according to the 9/11 Commission Report, by trying to get military assistance through the TRACON, the “Boston Center did not follow the protocol in seeking military assistance through the prescribed chain of command.” (9/11 Commission 7/24/2004, pp. 20) Indeed, Bueno will tell the 9/11 Commission that he knows his call should instead be to NEADS, “but due to the urgency of the circumstance [he] called directly to the FAA contact point for Otis.” (9/11 Commission 9/22/2003 pdf file) And Spence will tell the Commission that arranging for fighters to be scrambled in response to a hijacking “is not the typical responsibility of an operations supervisor with the FAA,” like himself. He will also say that it is “unusual for the [air traffic control] centers to contact TRACON for information. Normally the FAA receives the call from the military for a scramble, but this time it went the other way around, and then the official order came back down from the military.” (9/11 Commission 9/30/2003 pdf file)
Bueno Praised by Colleagues for Actions - However, according to the 9/11 Commission, “Bueno gets high marks” from the Boston Center personnel it interviews, “for instinctively calling FAA traffic approach personnel at the location where he knew the fighters to be—Otis [Air National Guard Base].” Even Colin Scoggins, the Boston Center’s military liaison, “who knew that the call had to go to NEADS, did not fault Bueno for trying to call the Air Force wing directly through other FAA personnel.” (9/11 Commission 9/22/2003 pdf file)

Colin Scoggins, the military liaison at the FAA’s Boston Center, claims he makes his first call to NORAD’s Northeast Air Defense Sector (NEADS) regarding Flight 11. He later recalls that he informs NEADS that the aircraft is “20 [miles] south of Albany, heading south at a high rate of speed, 600 knots.” (Griffin 2007, pp. 43) Flight 11 was over Albany at 8:26 (see (8:26 a.m.-8:29 a.m.) September 11, 2001). (Federal Aviation Administration 9/17/2001 pdf file) At such a high speed, it would have reached 20 miles south of there around 8:28. However, Scoggins says he is quite certain he only arrives on the floor at Boston Center at around 8:35. He says that although he’d later tried to write up a chronology of events, he “couldn’t get a timeline that made any sense.” Furthermore, Scoggins claims that even before he’d arrived, Joseph Cooper, a Boston Center air traffic management specialist, had already phoned NEADS about the hijacking. (Griffin 2007, pp. 43 and 335) The 9/11 Commission makes no mention of either call. It says “the first notification received by the military—at any level—that American 11 had been hijacked” is when Boston Center calls NEADS just before 8:38 a.m. (see (8:37 a.m.) September 11, 2001). (9/11 Commission 7/24/2004, pp. 20) However, a report by ABC News is more consistent with Scoggins’ claims, indicating that Boston Center contacts NEADS about the hijacking earlier, at around 8:31. (ABC News 9/11/2002) (Boston Center also contacts the FAA’s Cape Cod facility at 8:34 and requests that it notify the military about Flight 11 (see 8:34 a.m. September 11, 2001). Apparently around the same time, it tries contacting a military unit at Atlantic City (see (8:34 a.m.) September 11, 2001).) Scoggins says he makes “about 40 phone calls to NEADS” in total on this day. (Griffin 2007, pp. 43) NEADS Commander Robert Marr later comments that Scoggins “deserves a lot of credit because he was about the only one that was feeding us information. I don’t know exactly where he got it. But he was feeding us information as much as he could.” (Michael Bronner 2006)

After being informed of the hijacking of Flight 11, Tim Spence, an operational supervisor at the FAA’s Cape Terminal Radar Approach Control (TRACON), calls the air traffic control tower and then the operations desk at Otis Air National Guard Base, to let them know that they might soon be receiving an order to scramble the base’s fighter jets. (9/11 Commission 9/30/2003 pdf file; 9/11 Commission 2004) Daniel Bueno, a supervisor at the FAA’s Boston Center, has just called Spence at the Cape TRACON, which is located on Otis Air Base at Cape Cod, Massachusetts, and said he wanted fighter jets scrambled in response to Flight 11, which is a “possible hijack.” Spence told Bueno he would contact Otis Air Base and see what it could do to help (see 8:34 a.m. September 11, 2001). (Federal Aviation Administration 4/19/2002; 9/11 Commission 9/30/2003 pdf file; 9/11 Commission 8/26/2004, pp. 12)
TRACON Supervisor Calls Otis Tower - Spence will later recall that in the five minutes following the call from Bueno, he makes “as many calls as possible.” He gets on the phone to the air traffic control tower at Otis Air Base, to notify the controllers there of the situation and receive information on who to call next, so as to facilitate Bueno’s request. Spence will recall that the Otis tower controller he speaks to gives him the telephone number for either Otis Air Base’s base operations or the supervisor of flying desk, which is the aviation section of the base operations desk. (He will be unable to recall exactly which number he is given.) Spence will say he “may have been given a second number” by the Otis tower controller, but he “does not recall directly.”
TRACON Supervisor Calls Operations Desk - Spence then calls Otis Air Base’s operations desk. He will later be unable to remember who he speaks with there. But, he will recall, the “general discussion” he has with them is “an introduction of his position, the relay of the information of a hijack from [the FAA’s Boston Center], and a request for information on how to get a fighter scramble.” During the call, Spence acknowledges that he has no authority to authorize a fighter scramble, but he advises those at the base to prepare to receive a scramble order (presumably from NEADS, NORAD’s Northeast Air Defense Sector), since such an order is “probably on its way.” The person at the operations desk gives Spence the phone number for NEADS.
Timing of Calls Unclear - The exact times when Spence calls the control tower and the operations desk at Otis Air Base are unclear. Spence will tell the 9/11 Commission that he makes the call to the control tower immediately after receiving the call from Bueno. (9/11 Commission 9/30/2003 pdf file) That call ended just before 8:36 a.m. (Federal Aviation Administration 4/19/2002) However, according to the 9/11 Commission Report, “the first notification received by the military—at any level—that American 11 had been hijacked” is when the FAA’s Boston Center calls NEADS just before 8:38 a.m. (see (8:37 a.m.) September 11, 2001). (9/11 Commission 7/24/2004, pp. 20) If correct, that would indicate Spence calls the Otis tower at 8:38 a.m. or after. Bueno also called the Otis tower directly, to request military assistance in response to Flight 11 (see (Between 8:30 a.m. and 8:40 a.m.) September 11, 2001), and the tower controller subsequently contacts the base’s operations desk to alert it to the possible hijacking (see (Between 8:31 a.m. and 8:40 a.m.) September 11, 2001). (Filson 2003, pp. 47; Spencer 2008, pp. 22, 27-28) It is unclear whether the tower controller calls the operations desk before or after Spence calls it, although Spence will suggest to the 9/11 Commission that Otis Air Base “may have just received a call themselves regarding the situation” when he makes his calls, “but he is not sure.” (9/11 Commission 9/30/2003 pdf file)

Tech. Sgt. Jeremy Powell.Tech. Sgt. Jeremy Powell. [Source: Scott A. Gwilt/ Rome Sentinel]The FAA’s Boston Center calls NORAD’s Northeast Air Defense Sector (NEADS) in Rome, NY, to alert it to the suspected hijacking of Flight 11. According to the 9/11 Commission, this is “the first notification received by the military—at any level—that American 11 had been hijacked.” (9/11 Commission 7/24/2004, pp. 20; 9/11 Commission 8/26/2004, pp. 13) The call is made by Joseph Cooper, an air traffic controller at the Boston Center, and answered by Jeremy Powell, a technical sergeant on the NEADS operations floor. (Bronner 8/1/2006; Spencer 2008, pp. 25) Beginning the call, Cooper says: “Hi. Boston Center TMU [traffic management unit], we have a problem here. We have a hijacked aircraft headed towards New York, and we need you guys to, we need someone to scramble some F-16s or something up there, help us out.” Powell replies, “Is this real-world or exercise?” Cooper answers, “No, this is not an exercise, not a test.” (9/11 Commission 7/24/2004, pp. 20) Shortly into the call, Powell passes the phone on to Lieutenant Colonel Dawne Deskins (see (8:38 a.m.) September 11, 2001). Deskins identifies herself to Cooper, and he tells her, “We have a hijacked aircraft and I need you to get some sort of fighters out here to help us out.” (Seely 1/25/2002; ABC News 9/11/2002; Bamford 2004, pp. 8; Spencer 2008, pp. 26)
Military Claims Call Goes against Procedure - The 1st Air Force’s official history of the response to the 9/11 attacks will later suggest that Boston Center is not following normal procedures when it makes this call to NEADS. It states: “If normal procedures had taken place… Powell probably wouldn’t have taken that phone call. Normally, the FAA would have contacted officials at the Pentagon’s National Military Command Center who would have contacted the North American Aerospace Defense Command. The secretary of defense would have had to approve the use of military assets to assist in a hijacking, always considered a law enforcement issue.” The only explanation it gives for this departure from protocol is that “nothing was normal on Sept. 11, 2001, and many say the traditional chain of command went by the wayside to get the job done.” (Filson 2003, pp. 51)
Accounts Conflict over Time of Call - There will be some conflict between different accounts, as to when this vital call from Boston Center to NEADS occurs. An ABC News documentary will indicate it is made as early as 8:31 a.m. (ABC News 9/11/2002) Another ABC News report will state, “Shortly after 8:30 a.m., behind the scenes, word of a possible hijacking [reaches] various stations of NORAD.” (ABC News 9/14/2002) NEADS logs indicate the call occurs at 8:40 a.m., and NORAD will report this as the time of the call in a press release on September 18, 2001. (Federal Aviation Administration 9/17/2001 pdf file; North American Aerospace Defense Command 9/18/2001) The 8:40 time will be widely reported in the media prior to the 9/11 Commission’s 2004 report. (Associated Press 8/21/2002; BBC 9/1/2002; Adcock 9/10/2002; CNN 9/11/2002) But tape recordings of the NEADS operations floor that are referred to in the 9/11 Commission Report place the call at 8:37 and 52 seconds. (9/11 Commission 7/24/2004, pp. 20; Bronner 8/1/2006) If the 8:37 a.m. time is correct, this would mean that air traffic controllers have failed to successfully notify the military until approximately 12 minutes after they became certain that Flight 11 had been hijacked (see (8:25 a.m.) September 11, 2001), 16 minutes after Flight 11’s transponder signal was lost (see (Between 8:13 a.m. and 8:21 a.m.) September 11, 2001), and 24 minutes after the plane’s pilots made their last radio contact (see 8:13 a.m. September 11, 2001). (9/11 Commission 6/17/2004) At 8:34, the Boston Center tried contacting the military through the FAA’s Cape Cod facility, which is located on Otis Air National Guard Base, but was told that it needed to call NEADS (see 8:34 a.m. September 11, 2001). (9/11 Commission 7/24/2004, pp. 20; Spencer 2008, pp. 22)

National Guard troops stationed at NORAD’s Northeast Air Defense Sector (NEADS) in Rome, New York.National Guard troops stationed at NORAD’s Northeast Air Defense Sector (NEADS) in Rome, New York. [Source: Rome Sentinel]At NORAD’s Northeast Air Defense Sector (NEADS), a huddle of people is gathered around one of the radar scopes. NEADS Commander Robert Marr initially thinks this hubbub is due to the NORAD training exercise (presumably Vigilant Guardian) that is taking place on this day (see (6:30 a.m.) September 11, 2001). He will later recall: “I’ve seen many exercises… and as I saw that huddle I said, ‘There’s got to be something wrong, something is happening here.’ You usually see that whenever they find a track on the scope that looks unusual; it’s usually an indicator that something is getting ready to kick off.” (Filson 2003, pp. 55) According to author Lynn Spencer, Marr thinks the day’s exercise “is kicking off with a lively, unexpected twist.… His bet is that his simulations team has started off the exercise by throwing out a ‘heart attack card’ to see how the troops respond to a first-aid call from a fellow soldier, testing their first responder training.” (Spencer 2008, pp. 26) He sends Lieutenant Colonel Dawne Deskins, the regional mission crew commander for the exercise, to check out what is going on. (Filson 2003, pp. 55) Deskins speaks briefly over the phone with the FAA’s Boston Center about the Flight 11 hijacking (see (8:37 a.m.) September 11, 2001). (Spencer 2008, pp. 26) She then runs back to the “battle cab”—the glass-walled room that overlooks the NEADS operations floor—and speaks to Marr with urgency in her voice. (Filson 2003, pp. 55) She tells him: “It’s a hijacking, and this is real life, not part of the exercise. And it appears that the plane is heading toward New York City.” Although Deskins has specifically stated, “not part of the exercise,” Marr reportedly thinks, “This is an interesting start to the exercise.” According to Spencer, he thinks “This ‘real-world’ mixed in with today’s simex [simulated exercise] will keep [his staff members] on their toes.” Regardless of whether the crisis is real or not, Marr decides to instruct that the two alert F-15s at Otis Air National Guard Base be ordered to battle stations (see (8:40 a.m.) September 11, 2001). (Spencer 2008, pp. 26-27)

Major General Larry Arnold, the commander of the Continental United States NORAD Region (CONR), learns of the possible hijacking of Flight 11 after leaving a video teleconference, but initially thinks the reported hijacking is part of a NORAD training exercise. (Filson 2002; Code One Magazine 1/2002) Arnold, who is at CONR headquarters, at Tyndall Air Force Base, Florida, has been in the video teleconferencing room, participating in a teleconference with other senior NORAD officials (see (8:30 a.m.-8:40 a.m.) September 11, 2001). (9/11 Commission 2/2/2004 pdf file; Spencer 2008, pp. 31) Colonel Robert Marr, the battle commander at NORAD’s Northeast Air Defense Sector (NEADS), recently tried phoning Arnold to get authorization to scramble fighter jets in response to the hijacked Flight 11, but no one at CONR interrupted the teleconference to fetch Arnold, and so Marr left an urgent message for the CONR commander (see (8:38 a.m.) September 11, 2001). (9/11 Commission 7/24/2004, pp. 20; Spencer 2008, pp. 31)
Note Informs Arnold of Hijacking - Arnold is now in the video teleconferencing room with Robert Del Toro, an intelligence officer with the 1st Air Force, discussing the just-concluded teleconference, when his executive officer, Kelley Duckett, hands him a note with Marr’s message on it. The note says the FAA’s Boston Center is reporting a hijacking and requesting assistance with it, and asks that Arnold phone Marr back immediately. (Filson 2002; 9/11 Commission 5/23/2003; 9/11 Commission 2/2/2004 pdf file; 9/11 Commission 2/3/2004 pdf file)
Arnold Thinks Hijacking Is 'Part of the Exercise' - NORAD is currently in the middle of a major training exercise called Vigilant Guardian. (Code One Magazine 1/2002; Arkin 2005, pp. 545) Arnold will later say that, as a result, when he learns of the possible hijacking: “The first thing that went through my mind was: ‘Is this part of the exercise? Is this some kind of a screw-up?’” (ABC News 9/11/2002) According to author Lynn Spencer, “Even as NORAD’s commander for the continental United States, Arnold is not privy to everything concerning the exercise.” The exercise “is meant to test commanders also, to make sure that their war machine is operating as it should.”
Arnold Told Hijacking Is 'Real-World' - Since a simulated hijacking is scheduled as part of the day’s exercise (see (9:40 a.m.) September 11, 2001), Arnold asks Duckett, “Is this part of the exercise?” Duckett replies that the hijacking is real-world. (Spencer 2008, pp. 38) Arnold will say that “understanding this is real-world is obviously important, so I rushed downstairs to our battle staff position.” (Filson 2002) It occurs to Arnold that it has been many years since NORAD handled a hijacking (see February 11, 1993). He is relieved that, “because we were in the middle of an exercise,” he recently reviewed the protocol for what to do in response to a hijacking, and so “we were pretty well familiar with those procedures.” (9/11 Commission 5/23/2003; Spencer 2008, pp. 38) Arnold will promptly phone Marr and instruct him to go ahead and scramble fighters in response to the hijacking (see (8:42 a.m.) September 11, 2001). (9/11 Commission 7/24/2004, pp. 20; Spencer 2008, pp. 38-39)

Victor Saracini.Victor Saracini. [Source: Family photo]Just after Flight 175 enters the airspace of the FAA’s New York Center (see 8:40 a.m. September 11, 2001), its pilot reports to the air traffic controller now managing the flight a suspicious transmission he had heard on departing Boston’s Logan Airport. The pilot, Captain Victor Saracini, tells the controller, Dave Bottiglia: “We figured we’d wait to go to your center. Ah, we heard a suspicious transmission on our departure out of Boston, ah, with someone, ah, it sounded like someone keyed the mikes and said, ah, ‘Everyone, ah, stay in your seats.’” (New York Times 10/16/2001; 9/11 Commission 7/24/2004, pp. 21; Spencer 2008, pp. 36) Saracini is presumably referring to one of the three radio transmissions from Flight 11, where the voice of a hijacker could be heard (see 8:24 a.m. September 11, 2001 and (8:34 a.m.) September 11, 2001). However, none of these had included the hijacker telling people to stay in their seats, as Saracini describes, although the second and third transmissions included the hijacker telling the passengers, “Nobody move.” (9/11 Commission 7/24/2004, pp. 19) Bottiglia responds: “Oh, okay. I’ll pass that along.” Referring to the fact that this was the end of the transmission he heard, Saracini adds, “It cut out,” and then asks Bottiglia, “Did you copy that?” (Gregor 12/21/2001 pdf file; Spencer 2008, pp. 36-37) This is the last radio transmission from Flight 175. The 9/11 Commission will conclude that the plane is hijacked within the next four minutes (see (Between 8:42 a.m. and 8:46 a.m.) September 11, 2001). (9/11 Commission 8/26/2004, pp. 20) According to author Lynn Spencer, since controllers are only given information on a need-to-know basis, Bottiglia was unaware there were problems with Flight 11, which has not yet entered his airspace. He touches his computer screen to connect to the hotline for his sector controller, and then reports: “UAL 175 just came on my frequency and he said he heard a suspicious transmission when they were leaving Boston. ‘Everybody stay in your seats’—that’s what he heard… just to let you know.” (New York Times 10/16/2001; Spencer 2008, pp. 36-37)

Major General Larry Arnold.Major General Larry Arnold. [Source: US Air Force]Major General Larry Arnold, the commander of the Continental United States NORAD Region (CONR), calls Colonel Robert Marr, the battle commander at NORAD’s Northeast Air Defense Sector (NEADS), who is seeking authorization to scramble fighter jets in response to the hijacked Flight 11, and instructs him to “go ahead and scramble them, and we’ll get authorities later.” (9/11 Commission 7/24/2004, pp. 20; Spencer 2008, pp. 38-39) After learning that the FAA wants NORAD assistance with a possible hijacking (see (8:38 a.m.) September 11, 2001), Marr tried calling Arnold at CONR headquarters, at Tyndall Air Force Base, Florida, for permission to scramble fighters from Otis Air National Guard Base in Massachusetts (see (8:38 a.m.) September 11, 2001). Arnold was in a teleconference (see (8:30 a.m.-8:40 a.m.) September 11, 2001), so Marr left a message requesting that Arnold call him back. (Scott 6/3/2002; Filson 2003, pp. 55-56; Spencer 2008, pp. 31) With the teleconference now over, Arnold calls Marr on a secure phone line and is informed of the ongoing situation. (9/11 Commission 5/23/2003; 9/11 Commission 2/3/2004 pdf file)
Marr Reports Hijacking, Wants to Scramble Fighters - Marr says the FAA’s Boston Center is “reporting a possible hijacked aircraft, real-world, somewhere north of JFK Airport.” He says, “I’ve got Otis [fighters] going battle stations [i.e. with the pilots in the cockpits but the engines turned off] and I’d like to scramble them to military airspace while we try to get approval for an intercept.” Arnold had wondered if the reported hijacking was a simulation, as part of a NORAD training exercise taking place on this day (see (8:40 a.m.) September 11, 2001), and therefore asks, “Confirm this is real-world?” Marr confirms that the hijacking is “real-world.”
Marr Lacks Details of Hijacked Flight - Arnold asks where the hijacked aircraft is and Marr replies: “We don’t have a good location. The FAA says they don’t have it on their scopes, but had it west of Boston and thought it was now heading to New York.” Arnold then asks, “Do we have any other information, type, tail, number of souls on board?” to which Marr replies, “I don’t have all the particulars yet, but we’ll pass them on as we get them.”
Arnold Tells Marr to Scramble Fighters - According to author Lynn Spencer, in response to Marr’s request to scramble the Otis fighters, “Arnold’s instincts tell him to act first and seek authorizations later.” (Spencer 2008, pp. 38-39) He therefore says, “Go ahead and scramble them, and we’ll get authorities later.” (Filson 2003, pp. 56; 9/11 Commission 7/24/2004, pp. 20) Marr tells Arnold he will “scramble Otis to military airspace” while they try to figure out what is going on. (Grant 2004, pp. 20) Arnold will later recall that it is his and Marr’s intention to place the fighters in “Whiskey 105”—military airspace over the Atlantic Ocean, just south of Long Island—“since neither he nor Marr knew where the hijacked aircraft was.” (9/11 Commission 2/3/2004 pdf file) Arnold ends by saying, “Let me know when the jets get airborne,” and adds that he will “run this up the chain” of command. Marr will then direct the NEADS mission crew commander to issue the scramble order (see 8:45 a.m. September 11, 2001). Meanwhile, Arnold will call the NORAD operations center in Cheyenne Mountain, Colorado, about the hijacking, and officers there tell him they will contact the Pentagon to get the necessary clearances for the scramble (see (8.46 a.m.) September 11, 2001). (Filson 2003, pp. 56; Spencer 2008, pp. 39)

On the operations floor at NORAD’s Northeast Air Defense Sector (NEADS), Major Kevin Nasypany, the facility’s mission crew commander, instructs Major James Fox, the leader of the weapons team, to launch fighter jets from Otis Air National Guard Base in Cape Cod, Massachusetts. (Bronner 8/1/2006) Nasypany has just received this order—to launch the jets—from Colonel Robert Marr, the NEADS battle commander. (9/11 Commission 8/26/2004, pp. 15 and 88) Marr issued it after seeking permission to do so from Major General Larry Arnold, the commanding general of NORAD’s Continental Region (CONR) (see (8:42 a.m.) September 11, 2001). (9/11 Commission 7/24/2004, pp. 20) Marr will later claim, “My intent was to scramble Otis to military airspace while we found out what was going on.” (Filson 2003, pp. 56) Nasypany gives Fox a coordinate for just north of New York City, and tells him, “Head ‘em in that direction.” (Bronner 8/1/2006) The jets will be scrambled from Otis a minute later (see 8:46 a.m. September 11, 2001), but there will be conflicting accounts of what their initial destination is (see (8:53 a.m.-9:05 a.m.) September 11, 2001). (9/11 Commission 7/24/2004, pp. 20) Interestingly, the 9/11 Commission will later state that, “Because of a technical issue, there are no NEADS recordings available of the NEADS senior weapons director and weapons director technician position responsible for controlling the Otis scramble.” (9/11 Commission 7/24/2004, pp. 459)

Two F-15 fighter jets are scrambled from Otis Air National Guard Base in Cape Cod, Massachusetts, which is 153 miles from New York City. The fighters are launched in response to the hijacked Flight 11, but this plane is already crashing into the World Trade Center at this time (see 8:46 a.m. September 11, 2001). (Graham 9/15/2001; CNN 9/17/2001; North American Aerospace Defense Command 9/18/2001; 9/11 Commission 6/17/2004)
Delay - The FAA’s Boston Center alerted NORAD’s Northeast Air Defense Sector (NEADS) to the hijacking of Flight 11 and requested that fighter jets be scrambled at just before 8:38 a.m. (see (8:37 a.m.) September 11, 2001), but the mission crew commander at NEADS only instructed the leader of his weapons team to launch the Otis fighters at 8:45 a.m. (see 8:45 a.m. September 11, 2001). (Bronner 8/1/2006)
Otis Aircraft Head to Runway - As soon as the pilots at Otis Air Base are strapped into their aircraft, the green light directing them to launch goes on. They start their engines and taxi out of the hangar to the nearest runway. One of the pilots, Lt. Col. Timothy Duffy, radios his command post for guidance, asking, “Do you have words?” The response he gets is, “Possible hijack, American Flight 11, 737, flight level 290 [29,000 feet], over JFK [International Airport in New York City].” (This flight information is partly incorrect, since American 11 is a 767, not a 737.) According to the Cape Cod Times, the jets will be up in the air before their radar kicks in. (Dennehy 8/21/2002; Spencer 2008, pp. 42) The Otis pilots have already been preparing for the scramble order to come since learning of the hijacking from the FAA’s Cape Cod facility, some time shortly after 8:34 a.m. (see (8:36 a.m.-8:41) September 11, 2001). (BBC 9/1/2002; Spencer 2008, pp. 27-30) Their jets are reportedly not airborne until seven minutes after being scrambled, at 8:53 a.m. (see 8:53 a.m. September 11, 2001) and there will be conflicting accounts of what their original destination is (see (8:53 a.m.-9:05 a.m.) September 11, 2001). (9/11 Commission 6/17/2004)

In the National Military Command Center (NMCC) at the Pentagon, personnel apparently become aware of the first attack on the World Trade Center from watching the reports on television. According to Steve Hahn, an operations officer there, “We monitor the television networks in the center, and along with the rest of America we saw the smoke pouring from the tower.” Dan Mangino, who is also an operations officer at the NMCC, says, “At first, we thought it was a terrible accident.” (Garamone 9/7/2006) The 9/11 Commission later says, “Most federal agencies learned about the crash in New York from CNN.” (9/11 Commission 7/24/2004, pp. 35) Whether the NMCC was already aware that a hijacking was underway is unclear. According to military instructions, the NMCC is “the focal point within Department of Defense for providing assistance” in response to hijackings in US airspace, and is supposed to be “notified by the most expeditious means by the FAA.” (US Department of Defense 6/1/2001 pdf file) Boston Air Traffic Control Center started notifying the chain of command of the suspected hijacking of Flight 11 more than 20 minutes earlier (see 8:25 a.m. September 11, 2001). And at 8:32, the FAA’s Command Center in Herndon informed FAA headquarters of the possible hijacking (see 8:28 a.m. September 11, 2001). Yet, according to the 9/11 Commission, although the “FAA headquarters began to follow the hijack protocol,” it “did not contact the NMCC to request a fighter escort.” Supposedly, the first that the military learned of the hijacking was when Boston Air Traffic Control Center contacted NORAD’s Northeast Air Defense Sector (NEADS) about it, at around 8:37 a.m. (see (8:37 a.m.) September 11, 2001). The earliest time mentioned by the 9/11 Commission that the NMCC learns of the Flight 11 hijacking is 9 a.m. (see 9:00 a.m. September 11, 2001). (9/11 Commission 7/24/2004, pp. 19-20 and 35)

The National Military Joint Intelligence Center.The National Military Joint Intelligence Center. [Source: Joseph M. Juarez / Defense Intelligence Agency]Lieutenant Colonel Mark Stuart, an intelligence officer at NORAD’s Northeast Air Defense Sector (NEADS), calls the National Military Joint Intelligence Center (NMJIC) at the Pentagon regarding the hijacking of Flight 11, but the center is unable to provide him with any more information than he already has. (9/11 Commission 10/30/2003 pdf file) NEADS was alerted to the hijacking of Flight 11 at 8:37 a.m. (see (8:37 a.m.) September 11, 2001). (9/11 Commission 7/24/2004, pp. 20) Stuart now calls the Air Force desk at the NMJIC about it. (9/11 Commission 10/30/2003 pdf file) The NMJIC, located in the Joint Staff area of the Pentagon, constantly monitors worldwide developments for any looming crises that might require US involvement. (Blazar 9/25/1997; Joint Chiefs of Staff 2/6/2006) It “forms the heart of timely intelligence support to national-level contingency operations,” according to James Clapper, a former director of the Defense Intelligence Agency. And during a crisis, it “serves as a clearinghouse for all requests for national-level intelligence information.” (Clapper 3/1994 pdf file) However, Stuart will later recall that the NMJIC can provide him with “no additional relevant information” on the hijacking. Stuart then calls Robert Del Toro, an intelligence officer with the 1st Air Force at Tyndall Air Force Base, Florida. But, Stuart will say, the 1st Air Force also has “no further information” about the hijacking. (9/11 Commission 10/30/2003 pdf file)

An intelligence officer at NORAD’s Northeast Air Defense Sector (NEADS) checks the SIPRNET—the Department of Defense’s classified version of the Internet—for information relating to the hijacking of Flight 11, but finds none. (Northeast Air Defense Sector 9/11/2001; 9/11 Commission 10/30/2003 pdf file) NEADS was alerted to the hijacking of Flight 11 at 8:37 a.m. (see (8:37 a.m.) September 11, 2001). (9/11 Commission 7/24/2004, pp. 20) Since then, Lieutenant Colonel Mark Stuart, an intelligence officer at NEADS, has contacted various facilities, in search of further information about it. He called the FBI’s Strategic Information and Operations Center (see (8:48 a.m.) September 11, 2001), the National Military Joint Intelligence Center at the Pentagon, and 1st Air Force headquarters in Florida (see (Shortly After 8:48 a.m.) September 11, 2001), but none of them had any additional information on the crisis. Stuart now informs Colonel Robert Marr, the battle commander at NEADS, of his efforts. He also directs a “Major Edick”—another intelligence officer at NEADS—to search the SIPRNET for information on the hijacking. However, Stuart will later say, Edick is unable to find any such information on the SIPRNET “that morning or afternoon.” (Northeast Air Defense Sector 9/11/2001; 9/11 Commission 10/30/2003 pdf file)

Route of the Otis Air National Guard fighters to New York City.Route of the Otis Air National Guard fighters to New York City. [Source: Yvonne Vermillion/ MagicGraphix.com]The two F-15 fighter jets launched from Otis Air National Guard Base in Cape Cod respond to the hijacking of Flight 11, but there will be conflicting accounts regarding their initial destination. The fighters were scrambled at 8:46 (see 8:46 a.m. September 11, 2001), and are airborne by 8:53 (see 8:53 a.m. September 11, 2001). (9/11 Commission 7/24/2004, pp. 20)
Flying toward New York City - News reports shortly after 9/11 will say that, after taking off, the Otis fighters begin “racing towards New York City.” (CBS News 9/14/2001; CNN 9/14/2001; Cape Cod Times 9/15/2001) Other news reports similarly say they initially head toward New York City. (Washington Post 9/12/2001; Scott 6/3/2002; Brown 9/8/2002) Major General Larry Arnold, the commanding general of NORAD’s Continental Region, will say the fighters are “coming to New York.” (MSNBC 9/23/2001; Shuger 1/16/2002) Lieutenant Colonel Timothy Duffy, the lead Otis pilot, tells the BBC, “When we took off we started climbing a 280-heading, basically towards New York City.” (BBC 9/1/2002) In one account, Duffy recalls that, after launching, he calls for the location of his target and is told, “Your contact’s over Kennedy,” meaning New York’s JFK International Airport. Duffy will add, “[W]e started heading right down to Long Island, basically.” (ABC News 9/11/2002; Bamford 2004, pp. 15) In another account, he says that he and the other Otis pilot, Major Daniel Nash, “climbed up, [and] we were supersonic going down to Long Island.” (Filson 2003, pp. 57)
Without a Target, Heading for Military Airspace - According to some accounts, however, the two Otis fighters do not initially head toward Manhattan. Major James Fox, the leader of the weapons team at NORAD’s Northeast Air Defense Sector (NEADS), will later recall: “We had no idea where [Flight 11] was. We just knew it was over land, so we scrambled [the Otis fighters] towards land.” (Seely 1/25/2002) The 9/11 Commission will conclude that, after taking off, because they are “Lacking a target,” the fighters are “vectored toward military-controlled airspace off the Long Island coast.” (9/11 Commission 7/24/2004, pp. 20) Colonel Robert Marr, the battle commander at NEADS, says that when the Otis fighters took off, his “intent was to scramble [them] to military airspace while we found out what was going on.” He says that, before 9:03 a.m. when the second World Trade Center tower is hit, the fighters are “heading down south toward Whiskey 105 and we don’t really have a mission for them at this point.” Whiskey 105 is military training airspace southeast of Long Island, a few minutes flying time from New York City. (Filson 2003, pp. 56 and 58-59)
To New York, Then Redirected to Military Airspace - Other accounts will say the Otis fighters initially head toward New York City, but are subsequently redirected to the military airspace off Long Island (see 8:54 a.m.-8:55 a.m. September 11, 2001). According to author Lynn Spencer, after taking off, Duffy and Nash fly “supersonic toward New York for approximately 15 minutes.” But just after the second WTC tower is hit, Duffy suggests to the weapons controller at NEADS that the two fighters head to the Whiskey 105 training airspace off Long Island, and that is where they then go. (Spencer 2008, pp. 83-85) Tape recordings of the NEADS operations floor will reveal that, at 8:45 a.m., Major Kevin Nasypany, the facility’s mission crew commander, gave Major Fox a coordinate north of New York City, and told him to “Head [the Otis jets] in that direction” (see 8:45 a.m. September 11, 2001). Then, at 8:52, he told one of his staff members, “Send ‘em to New York City still” (see 8:53 a.m. September 11, 2001). But, according to Vanity Fair, shortly after the second tower is hit, the NEADS weapons technicians get “pushback” from civilian FAA controllers, who are “afraid of fast-moving fighters colliding with a passenger plane,” so the two fighters are directed to a “holding area” just off the coast, near Long Island (see 9:09 a.m.-9:13 a.m. September 11, 2001). (Bronner 8/1/2006) Accounts are also unclear regarding what speed the Otis jets fly at after taking off (see (8:53 a.m.-9:05 a.m.) September 11, 2001).

An air traffic controller at the FAA’s Boston Center directs the two fighter jets that took off from Otis Air National Guard Base in response to the hijacked Flight 11 toward a new heading, based on instructions he has just received from NORAD’s Northeast Air Defense Sector (NEADS).
NEADS Gave New Heading for Fighters - The Boston Center controller, who is working at the Cape Sector radar position, has just been contacted by someone from NEADS. The caller from NEADS, referring to the two fighters from Otis Air Base, said, “The heading that we gave him on, I guess, is a bad heading.” (Federal Aviation Administration 9/11/2001; 9/11 Commission 2004) (The original flight strip for the fighters gave a destination of New York’s JFK International Airport. (9/11 Commission 9/22/2003 pdf file) ) The caller said the fighters’ target was “now south of JFK,” and added, “Can you direct the Panta flight [i.e. the two Otis fighters] towards that now?” The controller replied: “If I’m talking to him, I don’t know where that target [is]. I don’t even see the target at all.” (Federal Aviation Administration 9/11/2001) The “target,” Flight 11, crashed into the World Trade Center at 8:46 a.m. (see 8:46 a.m. September 11, 2001). (9/11 Commission 7/24/2004, pp. 7) However, the caller explained that NEADS had just talked to Colin Scoggins, the military liaison at the Boston Center, and Scoggins said the target was “south of JFK now.” The caller therefore reiterated, “We want to get [the Otis fighters] headed in that direction.” The controller confirmed, “I’ll do that.”
Controller Passes on New Heading to Pilot - Seconds later, Lieutenant Colonel Timothy Duffy, one of the pilots of the two fighters out of Otis Air Base, checks in with the Boston Center controller. Duffy says, “Boston Center, Panta 45 with you out of 13-5 for 290.” (Federal Aviation Administration 9/11/2001; 9/11 Commission 2004) (“Panta 45” is Duffy’s call sign. (Spencer 2008, pp. 113) ) The controller tells Duffy, “Panta 45, roger, fly heading of 260.” Duffy confirms the new heading. The controller then instructs, “Maintain block 290.” Duffy confirms, “Six zero on the heading, climbing to flight level [of] 290.” The controller will then tell Duffy that Flight 11 has crashed into the WTC (see 8:55 a.m. September 11, 2001). (Federal Aviation Administration 9/11/2001)

One of the two fighter pilots who took off in response to the hijacked Flight 11 is told by air traffic control that Flight 11 has crashed into the World Trade Center, and yet both pilots will later claim they are unaware of this crash until after 9:03 a.m., when Flight 175 hits the WTC. (Federal Aviation Administration 9/11/2001; Dennehy 8/21/2002; ABC News 9/11/2002; Nash 10/2/2002; Duffy 10/22/2002; 9/11 Commission 2004) Lieutenant Colonel Timothy Duffy and Major Daniel Nash took off in their F-15s from Otis Air National Guard Base in Cape Cod, Massachusetts, at 8:46 a.m. (see 8:46 a.m. September 11, 2001), but were unaware that at the same time, Flight 11 was crashing into the WTC (see 8:46 a.m. September 11, 2001). (Filson 2003, pp. 57; 9/11 Commission 7/24/2004, pp. 20)
Controller Tells Pilot that Flight 11 Crashed into WTC - Duffy has just checked in with the air traffic controller at the FAA’s Boston Center who is working at the Cape Sector radar position, and the controller has given him a new heading to fly toward (see 8:54 a.m.-8:55 a.m. September 11, 2001). The controller now asks Duffy, “I understand you’re going out to look for American 11, is that correct?” Duffy replies, “Affirmative.” The controller then tells Duffy that Flight 11 has crashed. He says, “Okay, I just got information that the aircraft has been, uh, crashed into the World Trade Center, so I’m not quite sure what your intentions are, if you’re still going to head that way or you may want to talk to your operations.” Duffy responds, “Okay, we’re going to go over and talk to Huntress right now.” (“Huntress” is the call sign for NORAD’s Northeast Air Defense Sector, NEADS.) (Federal Aviation Administration 9/11/2001; 9/11 Commission 2004) Although Duffy contacts NEADS (see (8:56 a.m.-8:57 a.m.) September 11, 2001), it is unclear whether he talks about the crash, as he indicates he is going to, since, according to the 9/11 Commission Report, “there are no NEADS recordings available of the NEADS senior weapons director and weapons director technician position responsible for controlling the Otis [Air National Guard Base] scramble” (see (8:30 a.m.-3:00 p.m.) September 11, 2001). (9/11 Commission 1/7/2004 pdf file; 9/11 Commission 7/24/2004, pp. 459) It is also unclear whether Duffy passes on the information about Flight 11 hitting the WTC to Nash. But in later interviews, both pilots will claim they were unaware of Flight 11 hitting the WTC until they were informed that a second aircraft had hit the WTC, shortly after that second crash occurred (see (9:03 a.m.) September 11, 2001 and 9:06 a.m.-9:07 a.m. September 11, 2001). (9/11 Commission 2004; Spencer 2008, pp. 84)
Pilots Deny Learning of First Crash - The Cape Cod Times will report that Nash “doesn’t even recall hearing that the first plane hit.” (Dennehy 8/21/2002) Nash will tell author Leslie Filson that when he and Duffy are informed of the second plane hitting the WTC, they are “still under [the] impression [that] American 11 was still airborne” and are “shocked, because we didn’t know the first one had even hit.” (Nash 10/2/2002) And Nash will tell the 9/11 Commission that he “does not remember at which point during the morning of 9/11 he heard of the first crash at the WTC.” He will say he does “remember that the FAA controller he communicated with during flight told him of the second crash,” but add that “this was strange to hear at the time, since he had not been told of the first.” (9/11 Commission 10/14/2003 pdf file) Duffy will tell ABC News that when he is informed of the second crash, “I thought we were still chasing American 11.” (ABC News 9/11/2002) He will tell Filson that when he learns of this second crash, “I didn’t know [the] first one hit” the WTC. (Duffy 10/22/2002) And he will tell the 9/11 Commission that when he “received word that a second aircraft had hit the WTC,” he “still thought they were responding to a hijacked American [Airlines] airliner.” (9/11 Commission 1/7/2004 pdf file)

Paul Worcester.Paul Worcester. [Source: Paul Blackmore / Cape Cod Times]Senior commanders at Otis Air National Guard Base in Cape Cod, Massachusetts, become aware of the attacks on the World Trade Center from television coverage, and one commander then orders the base’s battle staff to assemble. The commanders have just been in the first of the base’s regular Tuesday morning meetings, which ended at 8:55 a.m. They are taking a short break before the next meeting, which is scheduled for 9:00 a.m., and are apparently unaware that a plane has crashed into the WTC.
Wing Commander Sees Burning WTC on Television - One of those in the meeting was Lieutenant Colonel Paul Worcester, the logistics group commander of the 102nd Fighter Wing, which is based at Otis. As Worcester walks past the break room he notices that everyone inside it is fixated on the television. He goes in to find what they are watching and gets his first sight of the coverage of the burning North Tower. Worcester finds it odd that a plane could have hit the WTC, and thinks to himself: “On such a clear day, planes don’t just go astray. That just doesn’t happen.” Although he is aware that the base’s two F-15s that are kept on alert have been scrambled in response to a suspected hijacking (see 8:46 a.m. September 11, 2001), he does not connect this with what he is seeing on television.
Commanders See Second Attack - Worcester is joined in the break room by more of the senior commanders. They watch as the live television coverage shows Flight 175 crashing into the South Tower (see 9:03 a.m. September 11, 2001), and all of them then realize that America is under attack. One commander immediately shouts out, “We need to go to battle staff!” The senior commanders disperse and head toward the adjacent operations building, where they will reconvene in the battle cab of the installation operations center (see Shortly After 9:03 a.m. September 11, 2001). A voice sounds out over the base’s loudspeakers: “The commander has ordered the 102nd core battle staff to assemble. Please report to the operations building immediately.”
Unit Mobilizes for War - Subsequently, as author Lynn Spencer will describe: “Under the leadership of the [102nd Fighter] Wing commander, the various subordinate group commanders cross-brief on scramble activity, training flight issues, available munitions, personnel available to begin uploading more fighters to combat-ready status, security force increases, and more. In short, they begin to mobilize the wing for war, keeping NEADS [NORAD’s Northeast Air Defense Sector] in the loop on their preparations.” (Spencer 2008, pp. 87-88, 153-154)
Base Learned of First Hijacking 20 Minutes Earlier - The 102nd Fighter Wing of the Massachusetts Air National Guard, which is based at Otis Air Base, is responsible for protecting the Northeast United States, including New York, Washington, and Boston. Its mission includes defending the region against terrorist attacks. (Kinsella and Dennehy 9/12/2001; Kinsella 9/12/2001) On a typical day, it has about a dozen pilots on duty. (Dennehy 9/15/2001) It is equipped with 18 F-15 fighter jets, two of which are kept on 24-hour alert, ready to be in the air within five minutes of being called upon. (Johnson 9/15/2001; Dennehy 9/21/2001) These were the two jets that launched at 8:46 a.m. in response to the hijacking of Flight 11. (9/11 Commission 7/24/2004, pp. 20) The base was notified about this first hijacking shortly after 8:34 a.m. (see (8:36 a.m.-8:41) September 11, 2001). (Spencer 2008, pp. 27-28) Why the senior commanders did not initiate their crisis response at that time is unclear.

Martin Richard.Martin Richard. [Source: Kevin Mingora]Several F-15 fighter jets from Otis Air National Guard Base in Massachusetts fly out over the Atlantic Ocean for a scheduled training mission, but the pilots are unaware of the hijackings taking place and the plane crashes at the World Trade Center. The fighters belong to the 102nd Fighter Wing. (102nd Fighter Wing 2001; Roughton 9/3/2011) Their mission is an “ordinary training session,” according to the Cape Cod Times. (Lehmert 9/11/2006) Major Martin Richard, one of the pilots involved, will describe it as a “normal training mission.” (Richard 2010, pp. 9) It is being carried out in “Whiskey 105,” an area of military training airspace over the Atlantic Ocean, southeast of Long Island. (102nd Fighter Wing 2001; Roughton 9/3/2011) According to most accounts, six of the 102nd Fighter Wing’s F-15s are taking part. (102nd Fighter Wing 2001; North American Aerospace Defense Command 9/11/2001; Lehmert 9/11/2006; Spencer 2008, pp. 155) But Richard will write in a 2010 book that eight of the unit’s F-15s are involved.
Training Mission Is a 'Mock War Scenario' - The “defensive counter-air” mission, according to Richard, is intended to have the fighters splitting into two teams: the “blue air”—the “good guys”—versus the “red air,” their adversaries. In a defensive counter-air mission, Richard will write, “the goal is [to] protect a point on the ground. Our training objective focused on ensuring flawless radar operations to be able to build an accurate picture of the threat’s formation, target the threat in the most effective manner, and ensure, through mutual support, that all blue air forces returned unscathed.” The “mock war scenario” that is played out is “an exciting sortie to do as a practice mission, and it took a great deal of organization to make happen,” according to Richard. (Richard 2010, pp. 10) A KC-135 tanker plane from the 101st Air Refueling Wing in Bangor, Maine, is scheduled to refuel the fighters during the mission. (102nd Fighter Wing 2001; Spencer 2008, pp. 153; Ricker 9/9/2011)
Pilot Hears Unusual Radio Communications - The fighters take off from Otis Air Base at 9:00 a.m. (9/11 Commission 10/14/2003 pdf file) They then fly out toward the Whiskey 105 training airspace. (102nd Fighter Wing 2001; Roughton 9/3/2011) Richard will recall that at this time, “[e]verything was exceedingly normal until we heard some unfamiliar radio communication between [the FAA’s] Boston Center and some civilian airliners.” He will say that this “got my attention, but more because it was out of the norm, not because it was especially noteworthy.”
Fighters Fly to Opposite Sides of Airspace - Richard commands the other fighter pilots to complete their pre-mission safety checks and then readies them “for the simulated war we had planned hours before.” After entering Whiskey 105, the fighters carry out a warm-up maneuver. Richard then sends the fighters simulating the “red air” to the west side of the training airspace, while the other fighters—the “blue air”—take up their position about 80 miles away, on the east side of the airspace. (Richard 2010, pp. 12-13) But then, shortly after they arrive in Whiskey 105, at around 9:25 a.m., the pilots will learn of the first crash at the WTC and be recalled to their base (see (9:25 a.m.-9:45 a.m.) September 11, 2001). Some of the fighters subsequently take off again to help protect US airspace, but that will be after the terrorist attacks have ended (see (10:30 a.m.) September 11, 2001 and (Shortly After 10:30 a.m.) September 11, 2001). (102nd Fighter Wing 2001; 9/11 Commission 10/14/2003 pdf file; Lehmert 9/11/2006; Spencer 2008, pp. 244-246; Richard 2010, pp. 13)
Fighters on Training Are Unarmed - The fighters involved in the training mission have no ordnance on them. (102nd Fighter Wing 2001) According to Technical Sergeant Michael Kelly, the full-time technician in the command post at Otis Air Base, they are “in an exercise configuration” and therefore “at a ‘safe guns’ (non-firing) weapons posture.” Furthermore, the fighters “more than likely had only one fuel tank.” (F-15s can carry three fuel tanks.) If these fighters were to be used for “long air superiority/sovereignty missions,” Kelly will say, they would need “‘hot’ (live) guns, missiles, and extra gas tanks.” (9/11 Commission 10/14/2003 pdf file)
Fighters Scrambled after Flight 11 Also Fly in Training Airspace - The pilots on the training mission saw the two of their unit’s F-15s that are kept on “alert”—ready for immediate launch—taking off from Otis Air Base in response to the hijacked Flight 11 (see 8:46 a.m. September 11, 2001), but were unaware of the reason for the scramble (see (8:30 a.m.-8:59 a.m.) September 11, 2001). (102nd Fighter Wing 2001; Lehmert 9/11/2006) (One of the pilots of those F-15s, Daniel Nash, is reportedly standing in for the usual “alert” pilot, who is “scheduled for training” on this day, presumably taking part in the training mission in Whiskey 105. (Dennehy 8/21/2002) ) The two F-15s launched in response to Flight 11 were actually directed toward Whiskey 105 after taking off (see (8:53 a.m.-9:05 a.m.) September 11, 2001 and 8:54 a.m.-8:55 a.m. September 11, 2001) and are in the training area from 9:09 a.m. to 9:13 a.m. (see 9:09 a.m.-9:13 a.m. September 11, 2001). (9/11 Commission 7/24/2004, pp. 20)

The two F-15 fighter jets launched from Otis Air National Guard Base in response to the hijacked Flight 11 (see 8:46 a.m. September 11, 2001) are given guidance by an air traffic controller at the FAA’s Boston Center on flying into military airspace over the Atlantic Ocean, and then discuss details of their intended hold in that airspace with another Boston Center controller. (9/11 Commission 2004; 9/11 Commission 2004)
Fighters Heading into Training Area - Lieutenant Colonel Timothy Duffy, the pilot of one of the fighters, talks over radio with the Boston Center controller who is working at the Cape Sector radar position. Duffy says the two fighters are “proceeding [on] our present heading of 250 for about 100 miles,” and adds that “Huntress”—the call sign for NORAD’s Northeast Air Defense Sector (NEADS)—“wants us to hold just south of Long Island, to see if we can get any more assistance.” The controller replies: “Okay, that’s fine. You are heading into the warning area.” (Federal Aviation Administration 9/11/2001) By the “warning area,” he is referring to a military airspace training area over the Atlantic, just south of Long Island, known as “Warning Area 105” or “Whiskey 105.” (9/11 Commission 9/22/2003 pdf file; Spencer 2008, pp. 85) The original flight strip for the two F-15s gave a destination of New York’s JFK International Airport, but the fighters have recently been redirected (see 8:54 a.m.-8:55 a.m. September 11, 2001). (9/11 Commission 9/22/2003 pdf file; 9/11 Commission 9/24/2003; 9/11 Commission 2004)
Fighters Told They Can Contact Navy Control Facility - The controller continues, “If you want, if you can’t contact me, you can go to Giant Killer on 338.1.” (Federal Aviation Administration 9/11/2001) (“Giant Killer” is the call sign for the Fleet Area Control and Surveillance Facility in Virginia Beach, Virginia—a Navy air traffic control agency that handles over-water military operations. (Wald 2/10/1997; Spencer 2008, pp. 143) ) The controller then tells Duffy that he can contact Giant Killer, because “you’re going through their airspace.” Duffy replies, “Okay, I’ll do all that, thanks.” (Federal Aviation Administration 9/11/2001) The Otis fighters are then handed on to another controller at the Boston Center. Stephen Roebuck, who is working at the Hampton Sector radar position, now communicates with them. (9/11 Commission 9/22/2003 pdf file; 9/11 Commission 2004) The Hampton Sector covers the area that includes the Whiskey 105 airspace.
Pilots Unable to Give Specific Information about 'Hold' - Roebuck asks the pilots of the fighters if they know their destination. They reply no, and say they need to hold in the western area of Whiskey 105. Roebuck wants information on the position they will hold at in Whiskey 105, but the pilots say they cannot give a specific location. Instead, they tell Roebuck to keep them in a “published hold” in the area. Roebuck asks if the fighters want a “radial” or a “latitude/longitude” hold, but is told they will maintain themselves.
Controller Finds Fighters' Unspecific 'Hold' Unusual - Due to the lack of information the pilots have provided him with, Roebuck is unsure what the fighters are going to do, and does not know how to clear airspace for their potential course. Roebuck will tell the 9/11 Commission that “normally, clearing area for fighters is very specific, so this unknown generic hold [is] extremely unusual. The fighters had an altitude, but did not issue an EFC [expect further clearance].” He assumes the purpose of the generic hold is that “if the fighters needed to move rapidly, they did not want to be encumbered by an air traffic technicality.” (9/11 Commission 9/22/2003 pdf file; 9/11 Commission 9/24/2003)

In the NORAD operations center in Cheyenne Mountain, Colorado, workers see the second aircraft crashing into the World Trade Center live on television. (Diedrich 10/7/2001) Major General Rick Findley, NORAD’s director of operations, later says that he now realizes “it was not an accident but a coordinated attack.” Then, he recalls, “At about that moment in time, every phone in this cab, and every phone over in the command center, and every phone in all the centers in this building were ringing off the hook.” Master Corporal Daniel Milne, the emergency action controller in the operations center, will similarly recall, “The feeling was total disbelief. Then the phones started ringing like crazy.” (Canadian Broadcasting Corporation 9/11/2002; Dick 11/2004) It is unclear what causes all the phones to simultaneously ring. According to Aviation Week and Space Technology magazine, after the second tower is hit, “Calls from fighter units… started pouring into NORAD and sector operations centers, asking, ‘What can we do to help?’” (see (After 9:03 a.m.) September 11, 2001) (Scott 6/3/2002) So this could be one factor. Also, a 1996 article in Airman magazine had quoted Stacey Knott, a technician in the NORAD operations center. She’d said, “Things can be pretty quiet in here.” However, “One of the busiest times is during exercises. This room fills up.… The phones are ringing off the hook, and I’ve got phones in each hand.” (McKenna 1/1996) On this morning, those in Cheyenne Mountain are in fact participating in a major exercise called Vigilant Guardian. (Scott 6/3/2002; CNN 9/11/2006) This is reportedly only canceled “shortly after” the second attack (see (Shortly After 9:03 a.m.) September 11, 2001) (Tudor 3/2002; Filson 2003, pp. 59) So it is plausible that this is also a factor in causing all the phones to suddenly ring. A similar thing appears to occur in the National Military Command Center (NMCC) at the Pentagon. According to a news article based on the recollections of two officers who are there, after the second plane hits the WTC, “Phones in the center began ringing off the hook.” (Garamone 9/7/2006) Rick Findley later suggests that all the ringing phones are not a hindrance for NORAD, claiming, “The good news is we had lots of people here and we already had an operational architecture. We already had the command and control, the network, the phones, the data links. Everything was already in place that enabled us to react to the situation.” (Canadian Broadcasting Corporation 9/11/2002)

A NORAD training exercise that is taking place this morning, presumably Vigilant Guardian (see (6:30 a.m.) September 11, 2001), is reportedly canceled shortly after 9:03, when the second World Trade Center tower is hit. (Tudor 3/2002) NORAD Commander Larry Arnold later says that after Flight 175 hits the South Tower, “I thought it might be prudent to pull out of the exercise, which we did.” (Filson 2003, pp. 59) According to author Lynn Spencer: “The phone calls start flying between the various NORAD command centers. General Arnold calls Maj. Gen. Rick Findley” at NORAD’s operations center in Cheyenne Mountain, Colorado, “to give him the latest information and have him withdraw all forces from the simulated exercise.” (Spencer 2008, pp. 86) Arnold will recall, “As we pulled out of the exercise we were getting calls about United Flight 93 and we were worried about that.” (Filson 2003, pp. 59) Some early accounts say the military receives notification of the possible hijacking of Flight 93 at around 9:16 a.m. (see 9:16 a.m. September 11, 2001). (CNN 9/17/2001; 9/11 Commission 5/23/2003) However, the 9/11 Commission will later claim that NORAD’s Northeast Air Defense Sector (NEADS) first receives a call about Flight 93 at 10:07 a.m. (see 10:05 a.m.-10:08 a.m. September 11, 2001). (9/11 Commission 6/17/2004) Arnold will add, “Then we had another call from Boston Center about a possible hijacking, but that turned out to be the airplane that had already hit the South Tower but we didn’t know that at the time.” (Filson 2003, pp. 59)

The FAA’s Boston Center notifies the two fighter jets launched from Otis Air National Guard Base in response to the hijacked Flight 11 (see 8:46 a.m. September 11, 2001) that a second aircraft has been hijacked, and then tells the fighters of the second crash at the World Trade Center. The fighters are currently flying into a military training area over the Atlantic Ocean, just south of Long Island, known as “Whiskey 105” (see 9:01 a.m. September 11, 2001). They are being handled by Boston Center air traffic controller Stephen Roebuck.
Pilots Told of Second Hijacking and Crash - Roebuck asks the pilots of the fighters if they are in contact with “company,” meaning the military, and they say they are. He then informs them of the report of a second aircraft being hijacked. (9/11 Commission 9/22/2003 pdf file; 9/11 Commission 9/24/2003; 9/11 Commission 2004) However, one of the pilots, Major Daniel Nash, will later say he is not told the call sign of this second hijacked aircraft, “UAL 175, until after he landed.” (9/11 Commission 10/14/2003 pdf file) Roebuck hears from a colleague at the Boston Center that a second plane has hit the WTC. Just before 9:08 a.m., he notifies the Otis pilots of this. Roebuck will recall that he tries to communicate this “second event” to them calmly. (9/11 Commission 9/22/2003 pdf file; 9/11 Commission 9/24/2003; 9/11 Commission 2004)
Pilot Switches into 'Combat Mode' - Lieutenant Colonel Timothy Duffy, the other Otis pilot along with Nash, will later recall his response to the news of the second crash, saying: “I look up and we’re about 60 or 70 miles outside Manhattan, and I can see the towers burning.… Okay, obviously everything just changed from my personal mind-set. We take off to go help somebody, and now as I look up and can see the burning I say, ‘Okay, now people are dying.’ It’s kind of hard to explain, but basically you switch into a combat mode where you say, ‘Okay, this just got real serious real fast.‘… Now people are dying and you’re thinking, ‘Okay, what do I have to do?’ And you have to put emotion aside because you don’t have time for it.” (Filson 2003, pp. 60) Both pilots will later claim that prior to learning of the second hijacking and the second crash, they had been unaware that the first hijacked plane, Flight 11, had hit the WTC. (Nash 10/2/2002; Duffy 10/22/2002; 9/11 Commission 10/14/2003 pdf file; 9/11 Commission 1/7/2004 pdf file) However, recordings of communications at the Boston Center reveal that Duffy was told of that first crash at 8:55 a.m. (see 8:55 a.m. September 11, 2001). (Federal Aviation Administration 9/11/2001; 9/11 Commission 2004) Duffy and Nash are also told about the second crash by someone at NORAD’s Northeast Air Defense Sector (NEADS) around this time (see (9:03 a.m.) September 11, 2001). (102nd Fighter Wing 2001; Nash 10/2/2002; Spencer 2008, pp. 84)

The two F-15 fighter jets launched from Otis Air National Guard Base in response to Flight 11 (see 8:46 a.m. September 11, 2001) have been directed to “Whiskey 105,” a military airspace training area over the Atlantic Ocean, just south of Long Island. According to the 9/11 Commission, “To avoid New York area air traffic and uncertain about what to do, the fighters were brought down to military airspace to ‘hold as needed.’ From 9:09 to 9:13, the Otis fighters stayed in this holding pattern.” (9/11 Commission 7/24/2004, pp. 20; Spencer 2008, pp. 85) Otis pilot Major Daniel Nash will later comment, “Neither the civilian controller or the military controller knew what they wanted us to do.” (Dennehy 8/21/2002)
'Pushback' from FAA Controllers - By 9:08 a.m., Major Kevin Nasypany, the NEADS mission crew commander, had learned of the second World Trade Center crash and wanted to send the Otis fighters to New York City. However, according to Vanity Fair, the NEADS “weapons techs get ‘pushback’ from civilian FAA controllers, who have final authority over the fighters as long as they are in civilian airspace. The FAA controllers are afraid of fast-moving fighters colliding with a passenger plane, of which there are hundreds in the area, still flying normal routes.” (9/11 Commission 8/26/2004, pp. 25; Bronner 8/1/2006) Author Lynn Spencer will add: “[L]ocal FAA controllers are busy shutting down New York’s airspace and are less than eager to grant the fighters access to the civilian airspace. They’re afraid of fast-moving fighters colliding with the hundreds of airliners that are still in the area. Many of those flights are doing unpredictable things just now, such as canceling their flight plans and changing course, and controllers are not convinced that they can provide adequate separation if fast-moving fighters are added to the mix. They just need a few more minutes, they keep saying.”
New York Center Not Answering Phone - Nasypany tries contacting the military liaison at the FAA’s New York Center, but no one is answering the phone. According to Spencer, “He wants the Otis fighters over New York, not in military airspace 100 miles off the coast, but he has little choice. Without permission from the FAA to penetrate the civil airspace over New York, NEADS must advise the Otis F-15 pilots… to continue to remain clear of the city.” (Spencer 2008, pp. 111-112)
Director Wants Jets 'Closer In' - At 9:10 a.m., the senior director on the NEADS operations floor tells the weapons director, “I want those fighters closer in.” (9/11 Commission 7/24/2004, pp. 459) NEADS weapons controller Major Steve Hedrick asks Major James Fox, the weapons team leader, “Can we give [the fighters] a mission?” Fox replies, “Right now their mission is to hold.” (Spencer 2008, pp. 111) Then, at around 9:11 a.m., either the senior weapons director at NEADS or his technician instructs the Otis fighters to “remain at current position [holding pattern] until FAA requests assistance.”
Fighters Exit Holding Pattern for New York - Just before 9:13 a.m., the Otis pilots tell their controller at the FAA’s Boston Center that they need to establish a combat air patrol over New York. (9/11 Commission 7/24/2004, pp. 459) According to the 9/11 Commission, “Radar data show that at 9:13, when the Otis fighters were about 115 miles away from the city, the fighters exited their holding pattern and set a course direct for Manhattan” (see 9:13 a.m. September 11, 2001). (9/11 Commission 7/24/2004, pp. 24)

NORAD’s Northeast Air Defense Sector (NEADS) declares “AFIO” (Authorization for Interceptor Operations) for New York airspace, which gives the military authority over the FAA for that airspace, and will enable the fighter jets launched from Otis Air National Guard Base in response to Flight 11 (see 8:46 a.m. September 11, 2001) to head toward the city. (Spencer 2008, pp. 113) For the last few minutes, the two Otis fighters have been kept in a “holding pattern” in military airspace over the Atlantic Ocean (see 9:09 a.m.-9:13 a.m. September 11, 2001), and NEADS has been unable to get permission from the FAA for them to enter the civilian airspace over New York. (Bronner 8/1/2006; Spencer 2008, pp. 111-112)
Marr Wants AFIO - According to author Lynn Spencer, Colonel Robert Marr, the NEADS battle commander, now “decides that he is done waiting for FAA approval for his fighters to enter New York airspace.… He will play his ace card. There is one method for the military to override the FAA’s authority over the airspace, and it is called AFIO.” The declaration of AFIO will give the military “emergency authority to enter FAA-controlled airspace without permission.” (Spencer 2008, pp. 113) According to an FAA document, “Upon declaring ‘AFIO,’ NORAD assumes responsibility for [interceptor fighter jets] seeing and avoiding all known aircraft and ensuring safe intercept conduct.” (Federal Aviation Administration 2/19/2004, pp. 4-12-1 - 4-12-2)
Nasypany Directed to Declare AFIO - Marr, who is in the NEADS battle cab, speaks over a direct phone line to Major Kevin Nasypany, the NEADS mission crew commander, who is on the operations floor there. He orders him to declare AFIO for New York airspace and to immediately move the Otis fighters over the city. Nasypany then calls out across the operations floor to the weapons team, “Okay, we’re declaring AFIO at this time.” The directive is relayed immediately to the two Otis pilots, who will then leave their holding pattern and head toward Manhattan (see 9:13 a.m. September 11, 2001). (Spencer 2008, pp. 113)

The two F-15s launched from Otis Air National Guard Base in response to Flight 11 finally exit their “holding pattern” off the Long Island coast, and fly directly toward New York. (9/11 Commission 8/26/2004, pp. 26) According to the 9/11 Commission, the two fighters had been sent to the military-controlled airspace over the Atlantic Ocean because they lacked a target, and so have been flying in this area for the last few minutes (see 9:09 a.m.-9:13 a.m. September 11, 2001). They are currently about 115 miles from the city. (9/11 Commission 7/24/2004, pp. 20 and 24) Visibility is extremely clear and Lt. Col. Timothy Duffy, one of the two Otis pilots, will later recall that he can see the World Trade Center towers burning in the distance. He has just called NORAD’s Northeast Air Defense Sector (NEADS) and asked: “What do you want me to do next? What do you need from me right this second?” (Dennehy 8/21/2002; Filson 2003, pp. 63)
NEADS Takes Control of Airspace - At NEADS, battle commander Colonel Robert Marr had lost patience waiting for approval from the FAA to send the Otis jets to New York, and so has just declared “AFIO” (Authorization for Interceptor Operations) for New York airspace, which gives the military authority to enter that airspace without permission (see (9:12 a.m.) September 11, 2001). (Spencer 2008, pp. 113) Therefore, a couple of minutes after Duffy made his inquiry, NEADS weapons controller Major Steve Hedrick gets back to him to relay the AFIO directive. Hedrick instructs Duffy: “Proceed direct to Manhattan and set up combat air patrol. NORAD has taken over control of the airspace.” Duffy confirms, “Okay, got that.”
Fighters Request Lower Altitude Clearance - Duffy, who is currently flying at 20,000 feet, immediately requests clearance from the FAA to fly at lower altitude. He calls its New York Center and identifies himself with his military call sign, saying, “Panta 4-5 needs to go direct to New York City and I need lower [altitude]… right now.” The controller gives him a heading and clears him to descend to 18,000 feet. After the two Otis jets exit military airspace at 9:13, they descend to 18,000 feet and Duffy asks the New York Center controller again for lower altitude clearance. He is given permission to descend to 16,000 feet, and upon further requests is allowed to go down to 11,000 feet. Finally, Duffy insists, “Guys, I need all the way to the surface!” and the controller replies: “Roger. Panta 4-5 is clear all altitudes.” “They just gave us the airspace,” Duffy will later recall. (Filson 2003, pp. 63; Spencer 2008, pp. 113-114)
Conflicting Times - According to the 9/11 Commission, the two Otis fighters will arrive over Manhattan at 9:25 (see 9:25 a.m. September 11, 2001), but numerous witnesses on the ground there will later recall only noticing fighters overhead after 10:00 a.m. (see (9:45 a.m.-10:45 a.m.) September 11, 2001). (9/11 Commission 7/24/2004, pp. 24)

Otis Air National Guard Base at Cape Cod, Massachusetts, begins preparing all of its available fighter jets to take off. (102nd Fighter Wing 2001; Spencer 2008, pp. 155) The base has already launched its two F-15s that are kept on alert, in response to the hijacking of Flight 11 (see 8:46 a.m. September 11, 2001). (Dennehy 8/21/2002; 9/11 Commission 7/24/2004, pp. 20) After the second attack on the World Trade Center at 9:03 a.m., commanders at the base convened and decided to recall all aircraft out on training, and begin loading fuel and weapons onto all available fighters (see Shortly After 9:03 a.m. September 11, 2001). (Spencer 2008, pp. 153-154)
Officer Ordered to Prepare Fighters - Jeff Isch, the weapons supervisor for the 102nd Fighter Wing, which is based at Otis, will later recall, “As soon as that second tower was hit, we all started to scramble to action.” (Dennehy 9/8/2002) However, author Lynn Spencer will indicate that the base does not begin preparing fighters to launch until about 10 to 15 minutes later. She will write that the aircraft maintenance squadron officer, whose job is to get aircraft ready for combat, has been awaiting orders since the time of the second crash. Then, “Less than 15 minutes after the second impact into the World Trade Center, the order came.” An officer from the base’s battle cab gives him the instruction, “Listen, I want you to generate as many airframes [i.e. fighter jets] as you can!” Immediately, the aircraft maintenance squadron officer starts directing all available workers to the flight line (the parking and servicing area for aircraft) to prepare the base’s available F-15s for combat. (Spencer 2008, pp. 155)
Base Personnel Load Aircraft with Weapons - A report written by the 102nd Fighter Wing’s historian will describe: “Operations [personnel] along with maintenance [personnel] did a survey of which aircraft had bullets loaded and prioritized those aircraft to be first on status. They immediately began to pre-position wing tanks to increase range for future flights. Munitions started flowing at 9:30 and the aircraft were loaded with a mix of different types of weapons.” (102nd Fighter Wing 2001) Isch’s crew hurries to fix fighters with live weapons. Some aircraft are fitted with newer missiles that are rarely pulled out. (Dennehy 9/8/2002) According to Boston Magazine, “Jets undergoing maintenance [are] rushed back into service, fitted out for combat instead of training.” (Tarcy 1/2002)
Fighters Recalled from Training Mission and Armed - A number of the 102nd Fighter Wing’s F-15s are away for a training mission over the Atlantic Ocean (see (9:00 a.m.-9:24 a.m.) September 11, 2001). (102nd Fighter Wing 2001; Lehmert 9/11/2006) At 9:25 a.m., these fighters will be instructed to return to their base and will land back at Otis around 20 minutes later (see (9:25 a.m.-9:45 a.m.) September 11, 2001). (9/11 Commission 10/14/2003 pdf file; Spencer 2008, pp. 155; Roughton 9/3/2011) Two of the aircraft have mechanical problems and will therefore be unable to fly again immediately. But the other fighters will be refueled and loaded with 940 rounds of 20 mm bullets. (102nd Fighter Wing 2001) The first F-15s to subsequently take off from Otis Air Base will launch at around 10:30 a.m. (see (10:30 a.m.) September 11, 2001 and (Shortly After 10:30 a.m.) September 11, 2001). (9/11 Commission 10/14/2003 pdf file; Spencer 2008, pp. 244-246) Fourteen of the base’s fighters are “mission capable” by the end of the day, according to Technical Sergeant Michael Kelly, the full-time technician in the command post at Otis Air Base. (9/11 Commission 10/14/2003 pdf file) But according to Spencer, by 6:00 p.m., 21 of the 24 F-15s that are stationed at Otis Air Base will be airborne. (Spencer 2008, pp. 281)

According to an early timeline laid out to CNN by unnamed but “informed defense officials,” the FAA informs NORAD at this time that Flight 93 may have been hijacked. (CNN 9/17/2001) In public testimony before the 9/11 Commission in 2003, NORAD officials will similarly claim that the FAA first reports the possible hijacking of Flight 93 at this time. (9/11 Commission 5/23/2003) Yet this is 12 minutes before the hijacking is meant to have occurred (see (9:28 a.m.) September 11, 2001). (9/11 Commission 8/26/2004, pp. 38) One explanation is put forward that could possibly help explain the discrepancy: There are media reports that “investigators had determined from the cockpit voice recorder from United Airlines Flight 93… that one of the four hijackers had been invited into the cockpit area before the flight took off from Newark, New Jersey.” Cockpit voice recordings indicate that the pilots believed their guest was a colleague “and was thereby extended the typical airline courtesy of allowing any pilot from any airline to join a flight by sitting in the jumpseat, the folded over extra seat located inside the cockpit.” (Fox News 9/24/2001; Giles 9/25/2001) This would be consistent with passenger phone calls from the plane, describing only three hijackers on Flight 93 (see (9:27 a.m.-10:03 a.m.) September 11, 2001). (Longman 2002, pp. 120) However, the reports will not be confirmed. The 9/11 Commission Report will dismiss the claim that NORAD was alerted at 9:16, stating, “In public testimony before this Commission in May 2003, NORAD officials stated that at 9:16, NEADS received hijack notification of United 93 from the FAA. This statement was incorrect. There was no hijack to report at 9:16. United 93 was proceeding normally at that time.” (9/11 Commission 7/24/2004, pp. 34) No further explanations will be offered for the incorrect timelines. NORAD’s own initial timeline, released on September 18, 2001, will not give a time for when the FAA alerted it to Flight 93. It will only say that the FAA and its Northeast Air Defense Sector (NEADS) “established a line of open communication discussing AA Flt 77 and UA Flt 93.” (North American Aerospace Defense Command 9/18/2001)

Personnel on the operations floor at NORAD’s Northeast Air Defense Sector (NEADS) confirm to their mission crew commander (MCC) that they are prepared to issue an order to fighter pilots, telling them to fire on a commercial airliner.
MCC Concerned about Possible Shootdown - Major Kevin Nasypany, the NEADS MCC, is concerned about what might happen next as the day’s crisis unfolds. He realizes he may need to order fighter jets under his command to shoot down an errant aircraft. He therefore starts walking up and down the operations floor, impatiently asking all his section heads and weapons technicians, “Are you prepared to follow an order to shoot down a civilian airliner?” All of them affirm that they will issue such an order if required to do so.
Nasypany Confers with Marr - Satisfied with their answers, Nasypany gets on the phone to Colonel Robert Marr, who is in the NEADS battle cab, and asks him, “Have we already asked the questions?” What Nasypany means is, have they asked about getting authorization to take out a threatening aircraft? According to author Lynn Spencer, “Those authorizations, [Nasypany] knows, are going to have to come from the president himself, passed down from senior NORAD command in Colorado Springs.” Marr replies that Major General Larry Arnold, who is at the Continental US NORAD Region (CONR) headquarters in Florida, is seeking the necessary authorizations and is prepared to take any action required. Nasypany then briefs Marr on the armaments on board the fighters NEADS has had launched (see 8:46 a.m. September 11, 2001). He adds: “My recommendation, if we have to take anybody out, large aircraft, we use AIM-9s in the face. If need be.” He means that if there is another hijacking, the most effective way to bring the plane down would be to fire a missile into its nose. (Bronner 8/1/2006; Spencer 2008, pp. 140-141)
Pilots Do Not Receive Shootdown Authorization - At around 9:35 a.m., according to Spencer, a NEADS weapons controller will ask one of the pilots that launched in response to the first hijacking whether he would be willing to shoot down a hijacked aircraft (see (9:35 a.m.) September 11, 2001). (Spencer 2008, pp. 153) According to the 9/11 Commission, however, NEADS personnel will only learn that NORAD has been cleared to shoot down threatening aircraft at 10:31 a.m., and even then they will not pass this order along to the fighter pilots (see 10:31 a.m. September 11, 2001). (9/11 Commission 7/24/2004, pp. 42-43)

According to the 9/11 Commission, NEADS is contacted by the FAA’s Boston Center. Colin Scoggins, Boston Center’s military liaison, tells it: “I just had a report that American 11 is still in the air, and it’s on its way towards—heading towards Washington.… That was another—it was evidently another aircraft that hit the tower. That’s the latest report we have.… I’m going to try to confirm an ID for you, but I would assume he’s somewhere over, uh, either New Jersey or somewhere further south.” The NEADS official asks: “He—American 11 is a hijack?… And he’s heading into Washington?” Scoggins answers yes both times and adds, “This could be a third aircraft.” Somehow Boston Center has been told by FAA headquarters that Flight 11 is still airborne, but the 9/11 Commission will say it hasn’t been able to find where this mistaken information came from.
Scoggins Makes Error - Vanity Fair magazine will later add, “In Boston, it is Colin Scoggins who has made the mistaken call.” Scoggins will explain why he believes he made this error: “With American Airlines, we could never confirm if [Flight 11] was down or not, so that left doubt in our minds.” He says he was monitoring a conference call between FAA centers (see 8:28 a.m. September 11, 2001), “when the word came across—from whom or where isn’t clear—that American 11 was thought to be headed for Washington.” However, Boston Center was never tracking Flight 11 on radar after losing sight of it near Manhattan: “The plane’s course, had it continued south past New York in the direction it was flying before it dipped below radar coverage, would have had it headed on a straight course toward DC. This was all controllers were going on.” Scoggins says, “After talking to a supervisor, I made the call and said [American 11] is still in the air.” (Northeast Air Defense Sector 9/11/2001; 9/11 Commission 6/17/2004; Bronner 8/1/2006)
Myers Refers to Mistaken Report - In the hours following the attacks, acting Chairman of the Joint Chiefs of Staff Richard Myers will apparently refer to this erroneous report that Flight 11 is still airborne and heading toward Washington, telling the Associated Press that “prior to the crash into the Pentagon, military officials had been notified that another hijacked plane had been heading from the New York area to Washington.” Myers will say “he assumed that hijacked plane was the one that hit the Pentagon, though he couldn’t be sure.” (Fournier 9/11/2001)

Having just received an incorrect report that Flight 11—which has already hit the World Trade Center—is still airborne and heading toward Washington (see 9:21 a.m. September 11, 2001), technicians at NORAD’s Northeast Air Defense Sector (NEADS) try, unsuccessfully, to locate the aircraft on their radar screens. (Spencer 2008, pp. 137-139) At NEADS, Major James Anderson says the hijackers are “probably not squawking anything anyway,” meaning their plane’s transponder is not broadcasting a signal. He adds, “I mean, obviously these guys are in the cockpit.” Major Kevin Nasypany, the mission crew commander, replies, “These guys are smart.” Another member of staff adds, “Yeah, they knew exactly what they wanted to do.” (Bronner 8/1/2006) After giving the order to launch the F-16s kept on alert at Langley Air Force Base (see 9:23 a.m. September 11, 2001), Nasypany calls out, “I need more trackers!” He needs his technicians to locate the hijacked plane on radar so that his weapons team can pass on its coordinates to the Langley fighters. But the trackers are unable to find the transponder code for Flight 11 on their radar screens. They begin calling up, one at a time, the tracks on their screens that are in the airspace between New York and Washington, and attach a tag to each after it has been identified. One technician draws a line on a map between New York and Washington, showing the area across which Flight 11 would be traveling. It includes Philadelphia, Atlantic City, and Baltimore. He looks at his radar screen and sees there are hundreds of tracks in that area. (Spencer 2008, pp. 138-139) Colin Scoggins, the military liaison at the FAA’s Boston Center, who gave NEADS the incorrect report about Flight 11, will later say he’d only heard the plane was still airborne and heading for Washington on a conference call between FAA centers. According to Vanity Fair, air traffic controllers “were never tracking an actual plane on the radar after losing American 11 near Manhattan, but if it had been flying low enough, the plane could have gone undetected.” (Bronner 8/1/2006)

At NORAD’s Northeast Air Defense Sector (NEADS), Master Sergeant Joe McCain, the mission crew commander technician, receives a call from the Continental US NORAD Region (CONR) headquarters at Tyndall Air Force Base in Florida. Major General Larry Arnold and his staff at Tyndall AFB are trying to gather as much information as they can about the ongoing crisis, and want to know the transponder codes for the two fighter jets scrambled from Otis Air National Guard Base in response to the first hijacking (see 8:46 a.m. September 11, 2001), so they can monitor their positions. The CONR officer that makes the call tells McCain to “send [the transponder codes] out on chat,” meaning on NORAD’s own chat system.
NORAD's Computer Chat System - According to author Lynn Spencer, NORAD’s chat system “is similar to the chat rooms on most Internet servers, but classified.” It has three chat rooms that can be used by anyone with proper access. One room is specifically for NEADS, and connects its ID, surveillance, and weapons technicians to its alert fighter squadrons, and is where NEADS gets status reports on fighter units and their aircraft. Another chat room is for CONR, and is where the three CONR sectors—NEADS, the Western Air Defense Sector (WADS), and the Southeast Air Defense Sector (SEADS)—communicate with each other and can “upchannel” information to CONR headquarters. The third room is the Air Warfare Center (AWC), where senior NORAD commanders from the three NORAD regions—CONR, Canada, and Alaska—communicate with each other. NEADS is allowed to monitor this room, but not type into it. When there is a training exercise taking place, as was the case earlier this morning (see (6:30 a.m.) September 11, 2001), one or two additional chat windows will be open specifically for communicating exercise information, to help prevent it being confused with real-world information.
McCain Falling Behind - McCain’s responsibilities at NEADS include monitoring these chat rooms, keeping paper logs of everything that is going on, and taking care of “upchanneling” operational reports to higher headquarters. According to Spencer, “These chat logs help to keep everyone on the same page, but in a situation like the one unfolding they have to be updated almost instantaneously to achieve that end.” But, “The fact that CONR has had to call McCain to get information that by now he would normally have posted alerts him that he is falling behind despite his best efforts.” (Spencer 2008, pp. 139-140)

A number of fighter jets from Otis Air National Guard Base in Massachusetts that are out over the Atlantic Ocean on a training mission are notified of the first crash at the World Trade Center and then return to their base. The fighters belong to the 102nd Fighter Wing. (102nd Fighter Wing 2001; 9/11 Commission 1/7/2004 pdf file; Richard 2010, pp. 13-14; Roughton 9/3/2011) According to most accounts, six of the unit’s F-15 fighters are taking part in the training mission. (102nd Fighter Wing 2001; North American Aerospace Defense Command 9/11/2001; Lehmert 9/11/2006; Spencer 2008, pp. 155) But Major Martin Richard, one of the pilots involved, will write in a 2010 book that eight F-15s are taking part. (Richard 2010, pp. 10)
Fighters Recalled for 'Possible Use' - The fighters took off from Otis Air Base at 9:00 a.m. for their “defensive counter-air” mission in an area of military training airspace over the Atlantic Ocean, southeast of Long Island, known as “Whiskey 105” (see (9:00 a.m.-9:24 a.m.) September 11, 2001). (9/11 Commission 10/14/2003 pdf file; Roughton 9/3/2011) Following the second attack on the WTC at 9:03 a.m., commanders at Otis Air Base convened and decided to recall all aircraft out on training (see Shortly After 9:03 a.m. September 11, 2001). (Spencer 2008, pp. 153-154) A member of staff at NORAD’s Northeast Air Defense Sector (NEADS) tells a colleague that the fighters in Whiskey 105 are being recalled to Otis for “possible use, so we’ve got more aircraft [on] standby.” (North American Aerospace Defense Command 9/11/2001)
Controller Tells Fighters to Return to Base - The fighters are recalled to their base at around 9:25 a.m. (9/11 Commission 10/14/2003 pdf file; 9/11 Commission 1/7/2004 pdf file) Shortly after they arrive in Whiskey 105, Richard is called by an air traffic controller at the FAA’s Boston Center. (Lehmert 9/11/2006) Richard will later note that “for a controller to interrupt our training mission was out of the norm.” (Richard 2010, pp. 13) According to Airman, the controller tells Richard: “There’s something going on in New York. I think you guys need to get back to your base.” (Roughton 9/3/2011) But Richard will recall that the controller says, “[A]n aircraft just crashed into the World Trade Center and I think you should return to base immediately.” Richard replies, “Copy,” meaning he understands. However, he will say: “I was a bit confused. I didn’t know the extent of the pandemonium residing just outside of our sterile training airspace.” (Richard 2010, pp. 13)
Pilot Not Told Why Alert Jets Were Scrambled - Before taking off from Otis Air Base, Richard had seen the two of his unit’s fighters that are kept on “alert”—ready for immediate launch—taking off in response to the hijacked Flight 11 (see 8:46 a.m. September 11, 2001), but he had been unaware of why they were being scrambled (see (8:30 a.m.-8:59 a.m.) September 11, 2001). Therefore, Richard will recall, “When the FAA announced that the World Trade [Center] tower had been struck by an aircraft, I asked if this was why the alert pilots had been scrambled.” However, he will say, he “got no reply.” It is unclear whether the pilots on the training mission are informed of the aircraft hijackings at this time. Richard will recall, “[W]hen it came over the radio that it was a possible hijacking, it sure got our attention,” but he will not say when this radio communication occurs. (102nd Fighter Wing 2001; Lehmert 9/11/2006)
Supervisor Tells Pilot to Get Back to Base - Richard hurriedly dials the radio frequency to contact Lieutenant Colonel Jon Treacy, his unit’s supervisor of flying, who controls flying operations from the ground. (Richard 2010, pp. 13) Richard asks, “Do you need us back on base?” and Treacy replies, “Get back here as soon as you can.” (Lehmert 9/11/2006)
Fighters Have Too Much Fuel to Land - The fighters were split apart over the Whiskey 105 airspace for their training mission. Rather than spending time getting them back together, Richard orders the pilots to go back to base in flights of two jets. Furthermore, another problem will delay their return: the fighters all have too much fuel to be able to land. Therefore, Richard will write, “Rather than dump the fuel overboard, which would take upwards of six to nine minutes, we got together in twos and did some basic fighter maneuvering.” These maneuvers, which are done in full afterburner, are “the most expeditious way to get to landing weight.” As the pilots request clearance to fly out of Whiskey 105 and back to Otis Air Base, their radios become crowded with communications. Richard comments, “It sounds like we are at war.”
Pilots Told to Stay at Their Aircraft after Landing - The pilots still have little idea what is going on, so Richard contacts Treacy for an update. However, Treacy has nothing concrete to tell him and only says, “After you land, stay at your jets; we’ll run the classified packs out to you.” These “classified packs” fit into the leg pocket of a pilot’s g-suit, and include the classified codes and guidance pilots fly with when on alert. Richard will write, “In light of recent events, it seemed we had been drafted for alert duty.” (Richard 2010, pp. 13-14)
Pilots Told to Prepare Fighters for Alert - The fighters arrive at Otis Air Base around 20 minutes after they are called back there, according to author Lynn Spencer. As they taxi in, the pilots receive an instruction over their radios from Treacy, who tells them, “Cock your jets for alert!” They have never received such an order before. It means that instead of parking and shutting down their aircraft, they must prepare them to be scrambled from the flight line, with all of the instruments, controls, and switches set ready for immediate takeoff orders. After doing as instructed, the pilots head into the operations building to find out what is happening. (Spencer 2008, pp. 155) Most of the squadron personnel are huddled by the television in the break room, watching the coverage of the terrorist attacks. One of the life support technicians turns to Richard and says, “It’s a goddamn Tom Clancy novel!” Richard will comment, “It was obvious now that we were at war.” (Richard 2010, pp. 14) A number of the fighters that come back from the training mission, which have no ordnance on them, will be armed and also refueled, ready to take off to protect US airspace. (102nd Fighter Wing 2001) The first fighters to subsequently take off from Otis Air Base will launch at around 10:30 a.m. (see (10:30 a.m.) September 11, 2001 and (Shortly After 10:30 a.m.) September 11, 2001). (9/11 Commission 10/14/2003 pdf file; Spencer 2008, pp. 244-246)

According to journalist and author Jere Longman, “On all phone calls made from [Flight 93], passengers reported seeing only three hijackers. Not a single caller reported four hijackers.” (Longman 2002, pp. 120) (As an exception, one article in the Pittsburgh Post-Gazette claims that passenger Todd Beamer describes four hijackers; however, other reports say he describes only three (see 9:45 a.m.-9:58 a.m. September 11, 2001). (Pittsburgh Post-Gazette 10/28/2001) ) Yet the official claim is that there are four hijackers on this plane. (Federal Bureau of Investigation 9/27/2001; 9/11 Commission 7/24/2004, pp. 4) Some family members of the passengers and crew will later be suspicious that one of the hijackers was in the plane’s cockpit from takeoff (see 9:16 a.m. September 11, 2001). However, according to Longman, “Investigators, pilots, flight attendants and United officials tended to discount this theory.… Paperwork would have to be filled out in advance if an observer requested to sit in the cockpit. No request was made for Flight 93, United officials later reported.… Flight 93 was hijacked approximately forty-five minutes after it left Newark. Other pilots agreed that Captain Dahl likely would have requested that any observer return to his regular seat by that time.” (Longman 2002, pp. 120) The 9/11 Commission’s explanation for the reports of three hijackers instead of four is that Ziad Jarrah, “the crucial pilot-trained member of [the hijacker’s] team, remained seated and inconspicuous until after the cockpit was seized; and once inside, he would not have been visible to the passengers.” (9/11 Commission 7/24/2004, pp. 12)

According to former counterterrorism “tsar” Richard Clarke, around this time the acting Chairman of the Joint Chiefs of Staff Richard Myers speaks to him via video link (see 9:28 a.m. September 11, 2001). During their conversation, Myers mentions, “We are in the middle of Vigilant Warrior, a NORAD exercise.” (Clarke 2004, pp. 5) However, no other references have been found to this exercise, “Vigilant Warrior.” Considering that exercise terms are “normally an unclassified nickname,” (Chairman of the Joint Chiefs of Staff 4/23/1998 pdf file) this is perhaps a little odd. Could Richard Clarke have mistakenly been referring to the Vigilant Guardian exercise (see (6:30 a.m.) September 11, 2001), which is taking place on 9/11? According to a later news report though, NORAD confirms that “it was running two mock drills on Sept. 11 at various radar sites and Command Centers in the United States and Canada,” one of these being Vigilant Guardian. (Kelly 12/5/2003) If this is correct then there must be another NORAD exercise on 9/11. If not “Vigilant Warrior,” a possibility is that the exercise referred to by Richard Clarke is in fact “Amalgam Warrior,” which is a NORAD-sponsored, large-scale, live-fly air defense and air intercept field training exercise. Amalgam Warrior usually involves two or more NORAD regions and is held twice yearly, in the spring for the West Coast and in the autumn for the East Coast. (US Congress n.d.; McKenna 1/1996; Arkin 2005, pp. 254; GlobalSecurity (.org) 4/27/2005) Is it possible that in 2001 the East Coast Amalgam Warrior is being held earlier than usual (like Global Guardian (see 8:30 a.m. September 11, 2001)) and is taking place on 9/11? In support of this possibility is a 1997 Defense Department report that describes the Stratcom exercise Global Guardian, saying it “links with other exercise activities sponsored by the Chairman, Joint Chiefs of Staff, and the Unified Commands.” The exercises it links with are Crown Vigilance (an Air Combat Command exercise), Apollo Guardian (a US Space Command exercise), and—significantly—the NORAD exercises Vigilant Guardian and Amalgam Warrior. (US Department of Defense 5/1997; GlobalSecurity (.org) 4/27/2005) Since in 2001, Vigilant Guardian (see (6:30 a.m.) September 11, 2001) is occurring the same time as Global Guardian, might Amalgam Warrior be as well? In his book Code Names, William Arkin says that Amalgam Warrior is “sometimes combined with Global Guardian.” (Arkin 2005, pp. 254) Amalgam Warrior tests such activities as tracking, surveillance, air interception, employing rules of engagement, attack assessment, electronic warfare, and counter-cruise-missile operations. A previous Amalgam Warrior in 1996 involved such situations as tracking unknown aircraft that had incorrectly filed their flight plans or wandered off course, in-flight emergencies, terrorist aircraft attacks, and large-scale bomber strike missions. Amalgam Warrior 98-1 was NORAD’s largest ever exercise and involved six B-1B bombers being deployed to Eielson Air Force Base, Alaska, to act as an enemy threat by infiltrating the aerial borders of North America. (McKenna 1/1996; Arkin 2005, pp. 254; GlobalSecurity (.org) 4/27/2005) Another Amalgam Warrior in fall 2000 similarly involved four B-1 bombers acting as enemy forces trying to invade Alaska, with NORAD going from tracking the unknown aircraft to sending up “alert” F-15s in response. (Price 10/27/2000; Associated Press 10/29/2000) If either one (or both) of these exercises ending with the name “Warrior” is taking place on 9/11, this could be very significant, because the word “Warrior” indicates that the exercise is a Joint Chiefs of Staff-approved, Commander in Chief, NORAD-sponsored field training exercise. (North American Aerospace Defense Command 8/25/1989) Real planes would be pretending to be threats to the US and real fighters would be deployed to defend against them.

The National Miilitary Command Center, inside the Pentagon.The National Miilitary Command Center, inside the Pentagon. [Source: US Department of Defense]The National Military Command Center (NMCC) at the Pentagon finally commences and runs a “significant event conference” in response to the ongoing crisis, 26 minutes after the second plane hit the World Trade Center and officers in the NMCC realized the US was under terrorist attack. (9/11 Commission 6/17/2004 pdf file; 9/11 Commission 7/24/2004, pp. 37; Garamone 9/7/2006)
NMCC Directors Decided to Establish Conference - After those in the NMCC saw Flight 175 hitting the WTC live on television at 9:03 a.m. (see 9:03 a.m. September 11, 2001), Captain Charles Leidig, the acting deputy director for operations (DDO) in the center throughout the attacks, and Commander Pat Gardner, the assistant DDO, talked about the need to convene a significant event conference so there could be a discussion of what actions were to be taken in response. The DDO and the assistant DDO are the two officers responsible for deciding what type of conference the NMCC should convene, and when it should do so. Because there is no specific procedure for dealing with terrorist attacks, Leidig and Gardner decided a significant event conference would most suit their needs, because it would have the flexibility of allowing more people to be added in as required. They also discussed who would need to be on this conference. (9/11 Commission 4/29/2004 pdf file) But Major Charles Chambers, who is currently on duty in the NMCC, will give a slightly different account. According to Chambers, Staff Sergeant Val Harrison had a phone in her hand and said NORAD was asking for a significant event conference. Leidig had agreed, and so Harrison started establishing the conference.
Conference Begins with Recap of Situation - According to Chambers, “The computer does a mass dialing to connect to those command centers that are always included” in an NMCC conference call, but Harrison also had to manually call the civilian agencies that were going to be included in the conference, such as the FAA, the FBI, and the Federal Emergency Management Agency (FEMA). (US Department of Defense 9/2001) The conference then begins at 9:29 a.m. with a brief recap: Two aircraft have hit the WTC, there is a confirmed hijacking of Flight 11, and fighter jets have been scrambled from Otis Air National Guard Base in Massachusetts (see 8:46 a.m. September 11, 2001). The FAA is asked to provide an update, but its line is silent as the agency has not yet been added to the call (see (9:29 a.m.-12:00 p.m.) September 11, 2001). A minute later, Leidig states that it has just been confirmed that Flight 11 is still airborne and is heading toward Washington, DC. (This incorrect information apparently arose minutes earlier during a conference call between FAA centers (see 9:21 a.m. September 11, 2001).) (9/11 Commission 7/24/2004, pp. 37) NMCC conference calls are moderated by the DDO. (9/11 Commission 7/21/2003 pdf file) Leidig will tell the 9/11 Commission that they are conducted over “a special phone circuit, and it’s classified to be able to pass information, relay information between very senior leadership all the way over to the White House.” (9/11 Commission 6/17/2004)
NMCC Struggled to Convene Conference - Some officers currently on duty in the NMCC will later complain about circumstances that delayed the establishing of the significant event conference. Chambers will recall that the conference took “much longer than expected to bring up.” (US Department of Defense 9/2001) Gardner will tell the 9/11 Commission that the NMCC had been “struggling to build the conference,” which “didn’t get off as quickly as hoped.” (9/11 Commission 5/5/2004) He will describe his “frustration that it wasn’t brought up more quickly.” (9/11 Commission 5/12/2004)
Other Conference and Connection Problems Delayed Call - Preparations for the conference were disrupted as a result of the CIA convening a National Operations and Intelligence Watch Officer Network (NOIWON) conference call between government agencies in the Washington area, reportedly at sometime between 9:16 a.m. and 9:25 a.m. (see (Between 9:16 a.m. and 9:25 a.m.) September 11, 2001). According to a 9/11 Commission memorandum, the NMCC had “abandoned its attempt to convene a [significant event conference] so its watch officers could participate in the NOIWON conference.” (Federal Aviation Administration 9/11/2001; Federal Aviation Administration 9/11/2001; 9/11 Commission 7/21/2003 pdf file) Another factor that slowed attempts to convene the significant event conference was a problem with connecting some agencies to it. According to Chambers, “A couple of the civil agencies couldn’t be reached and others kept dropping off moments after connecting.” He will recall, “We finally decided to proceed without those agencies that were having phone problems.” (US Department of Defense 9/2001) Leidig had announced that the NMCC would have to start without those agencies and add them to the conference later on. (9/11 Commission 5/12/2004)
Call Ends after Five Minutes - The significant event conference ends after only a few minutes, following a recommendation by NORAD that it be reconvened as an “air threat conference.” It is brought to an end at around 9:34 a.m., and will resume as an air threat conference at 9:37 a.m. (see 9:37 a.m.-9:39 a.m. September 11, 2001). (9/11 Commission 4/29/2004 pdf file; 9/11 Commission 7/24/2004, pp. 37)

According to the 9/11 Commission, by 9:30 a.m. American Airlines confirms that Flight 11 crashed into the World Trade Center. This is almost 45 minutes after the attack occurred. Earlier, at around 9:16, an American air traffic control specialist had only told the FAA that the airline “thought” the first plane to hit the WTC had been Flight 11 (see 9:16 a.m.-9:18 a.m. September 11, 2001). (9/11 Commission 8/26/2004, pp. 15-16) However, Colin Scoggins, a civilian manager at the FAA’s Boston Center, will later claim that American Airlines refused to confirm that its plane had hit the WTC for several hours afterwards. He will claim this lack of confirmation was a factor in his mistakenly reporting that Flight 11 was still airborne at 9:21 (see 9:21 a.m. September 11, 2001). He says, “When we phoned United [after the second tower was hit], they confirmed that United 175 was down, and I think they confirmed that within two or three minutes. With American Airlines, we could never confirm if it was down or not, so that left doubt in our minds.” (Bronner 8/1/2006) Yet American Airlines had the advantage over United that two of its flight attendants on Flight 11 had been in extensive contact by phone, up until a couple of minutes before their plane crashed. Amy Sweeney had been talking to Michael Woodward, a manager at the American Airlines flight services office at Boston’s Logan Airport (see 8:22 a.m.-8:24 a.m. September 11, 2001). And Betty Ong had been in contact with the airline’s Southeastern Reservations Office in North Carolina, with details of this call being continuously relayed to its System Operations Control (SOC) in Fort Worth, Texas (see 8:21 a.m. September 11, 2001). (9/11 Commission 8/26/2004, pp. 8-14)

FAA Administrator Jane Garvey notifies the video conference chaired by counterterrorism “tsar” Richard Clarke that all aircraft have been ordered to land at the nearest field and reads a list of potential hijacks including Delta 1989 and United 93. (Clarke 2004, pp. 5) Although, according to Clarke’s account, both General Richard Myers and Secretary of Defense Donald Rumsfeld are present at the conference at this point, the 9/11 Commission will later claim that the military was not notified about the hijacking of United 93 until over half an hour later (see 10:03 a.m. September 11, 2001).

NORAD’s air defence computer system, the AN/FYQ-93.NORAD’s air defence computer system, the AN/FYQ-93. [Source: Federation of American Scientists]A technician at NORAD’s Northeast Air Defense Sector (NEADS) instructs personnel on the NEADS operations floor to turn off their “sim switches,” apparently so as to remove from their radar screens simulated information for a training exercise that was being conducted this morning. (Northeast Air Defense Sector 8/23/2001; North American Aerospace Defense Command 9/11/2001; 9/11 Commission 2004)
Staffer Complained, 'Let's Get Rid of This Goddamn Sim' - A few minutes earlier, at 9:30 a.m., a member of staff on the operations floor complained about simulated information—presumably false tracks—appearing on NEADS radar screens. He said: “You know what, let’s get rid of this godd_mn sim. Turn your sim switches off. Let’s get rid of that crap.” (North American Aerospace Defense Command 9/11/2001; North American Aerospace Defense Command 9/11/2001) (A “sim switch” presumably allows simulated material on radar scopes to be turned on or off.)
Technician Instructs, 'Turn Off Your Sim Switches' - Now a member of NEADS staff, who according to a 9/11 Commission document is Technical Sergeant Jeffrey Richmond, gives an instruction to the NEADS surveillance technicians, “All surveillance, turn off your sim switches.” Seconds later, apparently in response to this instruction, someone on the operations floor tells a colleague, “You got your sim switches down.” (North American Aerospace Defense Command 9/11/2001; 9/11 Commission 2004)
Sim Switches Turned On for Day's Exercise - Simulated material (“sim”) is apparently appearing on NEADS radar screens because of the NORAD training exercise, Vigilant Guardian, that was being conducted this morning (see (6:30 a.m.) September 11, 2001). Former Deputy Secretary of Defense John Hamre has revealed that NORAD has the capacity to inject simulated material into the system, “as though it was being sensed for the first time by a radar site.” In a training exercise in December 1998, for example, NORAD ran “30 different simulations, some of them being mass attacks, some of them being single missiles.” An information page on the current exercise stated, “All of NEADS, operations personnel are to have their sim switches turned ‘on’ starting at 1400Z 6 Sept. 01 till endex [the end date of the exercise].” Since Vigilant Guardian was originally scheduled to continue until September 13, this would mean NEADS personnel had their sim switches turned on this morning. (US Department of Defense 1/15/1999; Northeast Air Defense Sector 8/23/2001)
Radar Equipment Set to Display 'Sim Tracks' - A memo outlining special instructions for Vigilant Guardian participants further detailed how NORAD equipment needed to be set to display simulated material during the exercise. It stated: “The exercise will be conducted sim over live on the air sovereignty string. The Q-93 must be placed in the mixed mode to allow the telling [i.e. the communicating of information between facilities] of sim tracks.” (Northeast Air Defense Sector 8/23/2001) The Q-93 is a piece of equipment used by NORAD, which is described as “a suite of computers and peripheral equipment configured to receive plot data from ground radar systems,” and which “performs track processing.” (General Accounting Office 12/24/1992 pdf file; Federation of American Scientists 4/23/2000) The Q-93 also “receives flight plans from the FAA, and has bi-directional communications with NORAD headquarters and a real-time link to AWACS [Airborne Warning and Control System planes].” (Satterthwaite, Corman, and Herm 6/2002)
Exercise Supposedly Canceled Earlier On - While NEADS radar scopes are still displaying simulated material as late as 9:34 a.m., some accounts will claim the Vigilant Guardian exercise was canceled shortly after 9:03 a.m., when the second World Trade Center tower was hit (see (Shortly After 9:03 a.m.) September 11, 2001). (Tudor 3/2002; Filson 2003, pp. 59) And according to a report in the Toronto Star, “Any simulated information” for the exercise was “purged from the [radar] screens” at NORAD’s operations center in Cheyenne Mountain, Colorado, shortly before the second WTC tower was hit (see (9:00 a.m.) September 11, 2001). (Simmie 12/9/2001) However, NEADS will receive a phone call from the operations center at 10:12 a.m. in which the caller asks it to “terminate all exercise inputs coming into Cheyenne Mountain” (see 10:12 a.m. September 11, 2001). (North American Aerospace Defense Command 9/11/2001)

The traffic management unit (TMU) at the FAA’s Boston Center calls NORAD’s Northeast Air Defense Sector (NEADS) to ask whether military planes out on training should be sent home. Boston Center asks, “The military aircraft that are in the air right now, we’re wondering if we should tell them to return to base if they’re just on training missions, or what you guys suggest?” NEADS replies, “No, they’re actually on the active air for the DO [director of operations] out there,” but adds, “We did send the ones home in 105 that were on the training mission.” This is presumably a reference to some fighters from Otis Air National Guard Base that were training in “Whiskey 105,” which is military training airspace southeast of Long Island (see (9:00 a.m.-9:24 a.m.) September 11, 2001 and (9:25 a.m.-9:45 a.m.) September 11, 2001). Boston Center mentions that there are other military aircraft still airborne for training, and asks, “In general, anybody that’s training?” After consulting with colleagues, the member of staff at NEADS tells Boston, “Yes, go ahead and send them home.” (North American Aerospace Defense Command 9/11/2001) NEADS was involved in a major training exercise this morning, though this was reportedly canceled shortly after the second WTC tower was hit (see (Shortly After 9:03 a.m.) September 11, 2001). (Seely 1/25/2002; Tudor 3/2002)

A KC-135 Stratotanker.A KC-135 Stratotanker. [Source: Boeing]The two F-15 fighter jets launched from Otis Air National Guard Base in response to Flight 11 (see 8:46 a.m. September 11, 2001) are finally able to refuel, after they request to rendezvous with a tanker plane that was scheduled to refuel Otis fighters out on training missions this morning. (Scott 6/3/2002; Spencer 2008, pp. 153)
Fighters Low on Fuel - By around 9:35 a.m., according to author Lynn Spencer, the two Otis fighters are running increasingly low on fuel and need to find a fuel tanker right away. For about the last 25 minutes, technicians at NORAD’s Northeast Air Defense Sector (NEADS) have been searching for a tanker (see (9:09 a.m.) September 11, 2001). (Spencer 2008, pp. 112 and 152-153) A member of staff at NEADS in fact talked over the radio with a KC-135 tanker from Bangor, Maine, at around 9:05 a.m., and the plane’s crew agreed to provide support to the Otis fighters launched in response to Flight 11 (see 9:04 a.m.-9:06 a.m. September 11, 2001). (North American Aerospace Defense Command 9/11/2001; North American Aerospace Defense Command 9/11/2001) However, the pilots of these fighters have apparently not heard back from NEADS about whether it has been able to find a tanker for them. Now one of the pilots, Major Daniel Nash, has come up with a solution. Prior to being put on alert duty, he had been acting as the scheduling officer at Otis Air Base, and he therefore knows that a training mission a number of Otis fighters were scheduled to fly today called for refueling (see (9:00 a.m.-9:24 a.m.) September 11, 2001). Consequently he knows about the KC-135 tanker plane from Bangor that NEADS communicated with earlier on, which had been scheduled to support those fighters during their training. (102nd Fighter Wing 2001; Spencer 2008, pp. 152-153)
Tanker Heading toward Training Airspace - The tanker plane, which has the call sign “Maine 85,” is one of the eight KC-135s that are attached to the 101st Air Refueling Wing, based at Bangor International Airport. Its pilots are Lieutenant Colonel Adam Jenkins and Lieutenant Colonel Andy Marshall. (Cohen 9/13/2001; Ricker 9/9/2011) It had been scheduled to rendezvous with the Otis fighters on their training mission about 20 minutes from now in “Whiskey 105,” the military training airspace just south of Long Island, where Nash and his fellow Otis pilot Timothy Duffy had earlier been flying in a “holding pattern” (see 9:09 a.m.-9:13 a.m. September 11, 2001). The KC-135 should be on its way there now. Nash calls Duffy and tells him, “[W]e have a tanker scheduled for the training missions this morning off the coast in 105.” Duffy calls NEADS and requests that the KC-135 orbit at 20,000 feet above New York’s JFK International Airport. NEADS then coordinates with the 101st Air Refueling Wing to borrow the tanker. (Scott 6/3/2002; Spencer 2008, pp. 153)
Tanker Directed toward New York - The KC-135 is instructed to fly toward Manhattan. Jenkins will later recall, “We were told to start heading west to the city.” The voice over his radio tells him, “We’ll give you details along the way.” (Ricker 9/9/2011) Soon, the KC-135 is flying an orbit over JFK Airport and the two Otis fighters then take turns refueling. (Grant 2004, pp. 21; Grant and Thompson 10/6/2006, pp. 4 pdf file; Spencer 2008, pp. 153) According to the 9/11 Commission Report, the two Otis fighters arrived over Manhattan at 9:25 a.m. (see 9:25 a.m. September 11, 2001), but accounts of most witnesses on the ground indicate they do not arrive there until after 10:00 a.m. (see (9:45 a.m.-10:45 a.m.) September 11, 2001). (9/11 Commission 7/24/2004, pp. 24)

The National Military Command Center (NMCC) at the Pentagon commences an “air threat conference” at 9:37 a.m. in response to the terrorist attacks, which will last for more than eight hours and have numerous high-level government and military officials participating at various times.
NORAD Reports Two More Hijackings - Captain Charles Leidig opens the call at 9:39 a.m. (9/11 Commission 7/24/2004, pp. 37-38) As the acting deputy director for operations (DDO) in the NMCC during the attacks, Leidig is responsible for moderating the air threat conference and generating a military response to the crisis. (9/11 Commission 4/29/2004 pdf file) He begins the call saying: “An air attack against North America may be in progress. NORAD, what’s the situation?” NORAD says it has conflicting reports, and its latest information is of “a possible hijacked aircraft taking off out of JFK [International Airport in New York], en route to Washington, DC.” (9/11 Commission 7/24/2004, pp. 38) NORAD says the FAA has also passed it information about a second additional hijacking. Major Charles Chambers, who is currently on duty in the NMCC, will later recall, “This was probably a communications mix-up, but we all thought for a while that there were a total of five hijackings.” (US Department of Defense 9/2001)
NMCC Reports Pentagon Attack - The NMCC reports that there has been a crash into the mall side of the Pentagon and requests that the secretary of defense be added to the conference. (However, despite being in the Pentagon when it is hit, Defense Secretary Donald Rumsfeld will not enter the NMCC and join the air threat conference until around 10:30 a.m. (see (10:30 a.m.) September 11, 2001).) (9/11 Commission 7/24/2004, pp. 38) The air threat conference is broadcast over a loudspeaker inside the NMCC. (Ragavan and Mazzetti 8/31/2003) According to Chambers, “Questions were flying left and right on the conference, and trying to keep things straight was very difficult.” (US Department of Defense 9/2001)
NORAD Recommended Air Threat Conference - Leidig and Commander Pat Gardner, the assistant DDO, had earlier on decided to convene an all-purpose “significant event conference” in response to the attacks on the World Trade Center. That call commenced at 9:29 a.m. (see 9:29 a.m.-9:34 a.m. September 11, 2001). NORAD had recommended that it be reconvened as an air threat conference. (9/11 Commission 4/29/2004 pdf file; 9/11 Commission 7/24/2004, pp. 37) According to Chambers, an air threat conference is used when aircraft are considered to be hostile and involves many more people than are in a significant event conference, including the chairman of the Joint Chiefs of Staff, the secretary of defense, and officials from the White House. (US Department of Defense 9/2001) However, Leidig thought a significant event conference was the correct kind of call for the situation. He will tell the 9/11 Commission that an air threat conference “had Cold War implications and brought a different group of people to a conference.” (9/11 Commission 4/29/2004 pdf file) Gardner will say that threat conferences are intended for dealing with external threats. (9/11 Commission 5/12/2004)
Deputy Director Ordered Upgrading of Conference - All the same, Leidig gave the order to transition to an air threat conference. (9/11 Commission 7/24/2004, pp. 37) He will tell the 9/11 Commission that, in retrospect, the reason he thinks he did so “was because he perceived an air threat at that time.” (9/11 Commission 4/29/2004 pdf file) Therefore, the significant event conference was brought to an end at around 9:34 a.m., and resumes as an air threat conference three minutes later. (9/11 Commission 7/24/2004, pp. 37) Staff Sergeant Val Harrison could have established the air threat conference either by leaving all of those participating in the significant event conference on the line and then adding new participants one at a time, or by simply hanging up on everyone in the significant event conference and then having the computer do a mass dialing. Harrison recommended the second option. Leidig had agreed, and directed her to disconnect the conference call and start over.
Problem with Connecting Some Agencies - As happened with the significant event conference, there are problems connecting several agencies to the air threat conference. (US Department of Defense 9/2001) Despite repeated attempts, operators struggle to get the FAA connected (see (9:29 a.m.-12:00 p.m.) September 11, 2001), and it will take until 10:17 a.m. for an FAA representative to finally join the call (see 10:17 a.m. September 11, 2001). (9/11 Commission 7/21/2003 pdf file; 9/11 Commission 7/24/2004, pp. 37) Other agencies had not understood what Leidig meant about convening the new conference, and so did not hang up their phones when the NMCC disconnected the previous conference call. As a result, all the NMCC got from them was a busy signal over the line. Chambers will recall, “As with the [significant event conference], it took longer than expected to convene the [air threat conference].” (US Department of Defense 9/2001)
Top Officials Participate - Throughout the more than eight hours the air threat conference is running for, numerous key officials will participate in it at various times, including President Bush, Vice President Dick Cheney, Deputy National Security Adviser Stephen Hadley, acting Chairman of the Joint Chiefs of Staff Richard Myers, military personnel from the Presidential Emergency Operations Center below the White House, and the president’s military aide on Air Force One. (9/11 Commission 7/24/2004, pp. 37) Brigadier General Montague Winfield, the original DDO, who had Leidig take his place so he could attend a pre-scheduled meeting (see 8:30 a.m. September 11, 2001), will later recall, “All of the governmental agencies… that were involved in any activity that was going on in the United States… were in that conference.” (ABC News 9/11/2002)
Winfield Runs Conference after Returning to Post - Winfield will take over the running of the air threat conference from Leidig after returning to his post at around 10:30 a.m. (see (10:30 a.m.) September 11, 2001). (CNN 9/4/2002; 9/11 Commission 4/29/2004 pdf file; 9/11 Commission 6/17/2004) But although NMCC conference calls are moderated by the DDO, Rumsfeld will use the DDO’s phone to participate in the air threat conference, meaning that Winfield is unable to moderate the conference when the defense secretary is participating. (9/11 Commission 7/21/2003 pdf file)

Timothy Brown.Timothy Brown. [Source: Valorous Media, Inc.]Firefighter Timothy Brown, a supervisor at New York City’s Office of Emergency Management (OEM), tries calling the White House and other agencies in Washington, DC, about getting fighter jets to protect New York, but is unable to reach them. (Brown 6/30/2002 pdf file; Brown 10/7/2015) Brown headed to the Fire Department’s command post in the lobby of the North Tower after the first hijacked plane crashed into the World Trade Center, at 8:46 a.m. (see 8:46 a.m. September 11, 2001). After arriving there, he discussed the need to have fighters over New York with senior officials. (Brown 1/15/2002; Brown 1/31/2003)
Firefighter Heard about an Additional Suspicious Aircraft - After the second hijacked plane crashed into the WTC, at 9:03 a.m. (see 9:03 a.m. September 11, 2001), personnel in the OEM’s Emergency Operations Center contacted the FAA and requested “air security” over New York (see (Shortly After 9:03 a.m.) September 11, 2001). (Jenkins and Edwards-Winslow 9/2003, pp. 16 pdf file) Brown went to the lobby of the South Tower to help open a command post. (Brown 6/30/2002 pdf file; Brown 10/7/2015) While there, he will later recall, he heard over his radio that another suspicious aircraft was heading toward New York and that “we should be prepared to get hit again” (see (9:30 a.m.) September 11, 2001).
Firefighter Asks to Be Connected to the White House - At some point, he decides to try and call Washington, to make sure that New York will be getting air cover. (Brown 1/31/2003) He goes to the phones in the southeast corner of the South Tower’s lobby and tries to find one that works. Eventually he finds one that has a dial tone. (Brown 1/15/2002; Brown 6/30/2002 pdf file) He dials zero and then talks to the operator. (Brown 10/7/2015) He tells her New York is under terrorist attack and he needs to talk to the White House to make sure the city has air cover.
Operator Cannot Reach Agencies in Washington - The operator tries hard to reach the White House. “She tried many different ways to get me through, many different offices in the White House,” Brown will recall. However, she is unable to get through, since the phones in Washington are overwhelmed. “Apparently [operators] had been getting a volume of phone calls similar to mine, of people trying to get through to federal agencies, trying to get help,” Brown will comment. (Brown 6/30/2002 pdf file) Brown then learns from the operator about the attack on the Pentagon, which occurred at 9:37 a.m. (see 9:37 a.m. September 11, 2001). After failing to reach the White House, he says to her, “Well then get me the Pentagon” and she replies that the Pentagon has been attacked. “That’s the first time we knew it, knew that it was also under attack,” he will recall. (Brown 10/7/2015) He also asks the operator to try and connect him to the Federal Emergency Management Agency (FEMA), which has its headquarters in Washington, but she is unable to reach it.
Firefighter Talks to the State Emergency Management Office - Finally, she is able to connect him to the New York State Emergency Management Office (SEMO) in Albany. (Brown 6/30/2002 pdf file) He asks the person there for assistance and is told the office already knows about the problem and is in the process of getting help from the military. (Brown 1/31/2003) They say fighters will be coming to protect New York as fast as they possibly can. (Brown 10/7/2015) Brown feels “pretty comfortable” with this response, he will say. (Brown 1/31/2003) After the call ends, he returns to the command post. (Brown 6/30/2002 pdf file) Fighters arrived over Manhattan at 9:25 a.m., according to the 9/11 Commission Report (see 9:25 a.m. September 11, 2001). (9/11 Commission 7/24/2004, pp. 24) However, numerous witnesses on the ground there will recall only noticing fighters overhead after 10:00 a.m. (see (9:45 a.m.-10:45 a.m.) September 11, 2001).

Stacia Rountree.Stacia Rountree. [Source: Vanity Fair]Colin Scoggins, the military liaison at the FAA’s Boston Center, contacts NORAD’s Northeast Air Defense Sector (NEADS) and incorrectly notifies it that another aircraft, Delta Air Lines Flight 1989, is a possible hijacking. (9/11 Commission 2004; Bronner 8/1/2006) Boston Center previously called NEADS at 9:27 and said that Delta 1989 was missing (see 9:27 a.m. September 11, 2001). (North American Aerospace Defense Command 9/11/2001; 9/11 Commission 5/23/2003)
NEADS Technicians Respond - At NEADS, Stacia Rountree, the ID technician who takes Scoggins’s call, announces to her colleagues: “Delta ‘89, that’s the hijack. They think it’s possible hijack.… South of Cleveland.” The plane’s transponder is still on, and she adds, “We have a code on him now.” Rountree’s team leader, Master Sergeant Maureen Dooley, instructs: “Pick it up! Find it!” The NEADS technicians quickly locate Delta 1989 on their radar screens, just south of Toledo, Ohio, and start alerting other FAA centers to it. (Bronner 8/1/2006; Spencer 2008, pp. 177) NEADS mission crew commander Major Kevin Nasypany will be notified by his staff of the suspected hijacking at about 9:41 or 9:42 a.m. (9/11 Commission 1/22/2004 pdf file) NEADS never loses track of Delta 1989. It will follow it on radar as it reverses course over Toledo, heads east, and then lands in Cleveland (see (10:18 a.m.) September 11, 2001). (9/11 Commission 7/24/2004, pp. 28) It will order Air National Guard fighter jets from Selfridge and Toledo to intercept the flight (see (9:55 a.m.) September 11, 2001 and 10:01 a.m. September 11, 2001). (Spencer 2008, pp. 178-179) But it will soon learn that Delta 1989 is not in fact hijacked. (9/11 Commission 7/24/2004, pp. 28)
Cleveland Center, Not Boston, Handling Delta 1989 - Although Boston Center notifies NEADS of the suspected hijacking, Delta 1989 is in fact being handled by the FAA’s Cleveland Center. (Adams, Levin, and Morrison 8/13/2002; 9/11 Commission 7/24/2004, pp. 10-12) Cleveland Center air traffic controllers suspected that Delta 1989 had been hijacked at around 9:30 a.m. (see (9:28 a.m.-9:33 a.m.) September 11, 2001), but apparently only informed the FAA’s Command Center, and not NEADS, of this. (Adams, Levin, and Morrison 8/13/2002) To explain why Boston Center alerts NEADS to the flight, the 9/11 Commission will later comment that, “Remembering the ‘we have some planes’ remark” (see 8:24 a.m. September 11, 2001), the Boston Center simply “guessed that Delta 1989 might also be hijacked.”
Similar to First Two Hijacked Planes - Like Flights 11 and 175, the two aircraft that have crashed into the World Trade Center (see 8:46 a.m. September 11, 2001 and 9:03 a.m. September 11, 2001), Delta 1989 took off from Boston’s Logan Airport. (9/11 Commission 7/24/2004, pp. 27-28) According to the New York Times, it left there at about the same time as Flights 11 and 175 did, meaning around 8:00 to 8:15 a.m. (Wald and van Natta 10/18/2001; 9/11 Commission 7/24/2004, pp. 32) Like those two aircraft, it is a Boeing 767. (Adams, Levin, and Morrison 8/13/2002; 9/11 Commission 7/24/2004, pp. 27-28) But, unlike those flights, its transponder has not been turned off, and so it is still transmitting a beacon code. (9/11 Commission 7/24/2004, pp. 28; Bronner 8/1/2006) It is unclear what Delta 1989’s intended destination is. According to some accounts, like Flights 11 and 175 were, it is bound for Los Angeles. (Singer 9/11/2001; Wald and van Natta 10/18/2001; Adams, Levin, and Morrison 8/13/2002; Velez 9/24/2007; Spencer 2008, pp. 167) Other accounts will say that its destination is Las Vegas. (9/11 Commission 7/24/2004, pp. 28; Bronner 8/1/2006) Personnel at NEADS are apparently informed that Las Vegas is the intended destination. Around this time, one member of staff there tells her colleagues that the flight is “supposed to go to Vegas.” (North American Aerospace Defense Command 9/11/2001)
One of Numerous Incorrect Reports - The 9/11 Commission will comment: “During the course of the morning, there were multiple erroneous reports of hijacked aircraft (see (9:09 a.m. and After) September 11, 2001). The report of American 11 heading south was the first (see 9:21 a.m. September 11, 2001); Delta 1989 was the second.” (9/11 Commission 7/24/2004, pp. 28)

As part of a NORAD training exercise, a simulated plane hijacking was scheduled to occur around this time. It was to have been based around politically motivated perpetrators taking command of an aircraft, landing it on a Cuba-like island, and seeking asylum there. The hijacking was one of several simulated scenarios prepared for the day. Details of the other scenarios are unknown. Major Kevin Nasypany, the mission crew commander at NORAD’s Northeast Air Defense Sector (NEADS) who’d helped designed the exercise, initially thought the reports of Flight 11 being hijacked were because “Somebody started the exercise early.” (Bronner 8/1/2006) The exercise was canceled after the second plane hit the World Trade Center (see (Shortly After 9:03 a.m.) September 11, 2001).

After learning that Delta flight 1989 may have been hijacked from Boston flight control (see 9:39 a.m. September 11, 2001), NEADS calls Cleveland flight control, which is handling the flight, to discuss this. (9/11 Commission 7/24/2004, pp. 14) Although Cleveland flight control has been aware that United 93 has been hijacked since before 9:30, it apparently fails to mention this to NEADS. According to the 9/11 Commission, the NMCC is not notified of United 93’s hijacking until 10:03 (see 10:03 a.m. September 11, 2001).

An F-16C Fighting Falcon of the 148th Fighter Wing.An F-16C Fighting Falcon of the 148th Fighter Wing. [Source: Brett R. Ewald / US Air Force]NORAD’s Northeast Air Defense Sector (NEADS) tries to get fighter jets from a military unit in Duluth, Minnesota, sent after Delta Air Lines Flight 1989, but the unit is unable to respond. (9/11 Commission 1/22/2004 pdf file) NEADS has been contacted by the FAA’s Boston Center and incorrectly told that Delta 1989 is a possible hijacking (see 9:39 a.m. September 11, 2001). The aircraft is just south of Toledo, Ohio, and Colonel Robert Marr and Major Kevin Nasypany order the troops at NEADS to call Air National Guard bases in that area to see if any of them can launch fighters. (9/11 Commission 2004; Bronner 8/1/2006)
NEADS Calls Duluth - The staff attempts to get a unit in Duluth to send jets toward the Delta flight. (9/11 Commission 1/22/2004 pdf file; 9/11 Commission 1/23/2004 pdf file) Presumably the unit they call is the 148th Fighter Wing of the Minnesota Air National Guard, which is located at the Duluth International Airport and flies the F-16 Fighting Falcon. (GlobalSecurity (.org) 8/21/2005) Unlike Otis Air National Guard Base and Langley Air Force Base, the 148th FW at Duluth is not one of NORAD’s seven “alert” sites around the US. However, its mission does include “air superiority and air defense functions.” (McKenna 12/1999; US Air Force 2004; 9/11 Commission 7/24/2004, pp. 17)
Duluth Has 'Nobody Available' - The Duluth unit is unable to respond to NEADS’s request for help. (9/11 Commission 1/22/2004 pdf file) The reason for this is unclear. At 9:46 a.m., a member of staff on the NEADS operations floor will report that “Duluth has night flying, so there’s nobody available.” (North American Aerospace Defense Command 9/11/2001; Donaldson and Johnson 6/2008, pp. 47 pdf file) Marr will subsequently instruct NEADS personnel to contact every Air National Guard unit in the Northeast US with instructions to get their fighters airborne (see (Between 9:50 a.m. and 10:00 a.m.) September 11, 2001). NEADS will also order Air National Guard jets from Selfridge and Toledo to intercept Delta 1989 (see (9:55 a.m.) September 11, 2001 and 10:01 a.m. September 11, 2001). (9/11 Commission 7/24/2004, pp. 28; Spencer 2008, pp. 178-180)

According to the accounts of numerous witnesses on the ground near the World Trade Center, military fighter jets are first noticed flying over Manhattan either shortly before or soon after the second collapse, at 10:28 a.m. Some witnesses recall fighters arriving just before this collapse:
bullet Emergency medical technicians Dulce McCorvey and Michael D’Angelo hear fighters flying over Manhattan at unspecified times after the first tower’s collapse. (McCorvey 10/3/2001; D'Angelo 10/24/2001)
bullet Fire Lieutenant Sean O’Malley and firefighters Pete Giudetti and Dan Potter notice jet fighters flying overhead soon before the second collapse. (Guidetti 10/12/2001; O'Malley 12/6/2001; Smith 2002, pp. 49-50)
Other witnesses say the fighters arrive soon after this collapse:
bullet Deputy Fire Chief Robert Browne, police officer Peter Moog, and emergency medical technicians Richard Zarrillo and Jason Katz notice fighters overhead immediately after, or fairly soon after, the second tower’s collapse. (Browne 10/24/2001; Zarrillo 10/25/2001; Katz 12/20/2001; Fink and Mathias 2002, pp. 79-80)
bullet Mayor Rudolph Giuliani, Police Commissioner Bernard Kerik, and Office of Emergency Management Director Richard Sheirer are heading north together after leaving their temporary command post on Barclay Street (see (9:50 a.m.-10:10 a.m.) September 11, 2001). In some accounts, all three of them recollect hearing the first military jets overhead soon after the second tower’s collapse. (Kerik 2001, pp. 339-340; Giuliani 2002, pp. 14; 9/11 Commission 5/18/2004 pdf file) However, according to another account, Giuliani hears the first jet slightly earlier, at around 10:20 a.m. And, in his private testimony before the 9/11 Commission, Kerik claims to have heard a fighter jet coming when he was heading to the temporary command post on Barclay Street, i.e. shortly before 9:50 a.m. (Barrett and Collins 2006, pp. 348-349)
A few witnesses claim the fighters arrive earlier on, before the first collapse at 9:59 a.m.:
bullet Emergency medical technician Frank Puma and Port Authority Freedom of Information Administrator Cathy Pavelec say they see fighter jets overhead at unspecified times before the first collapse. (Puma 12/12/2001; Fink and Mathias 2002, pp. 68)
The fighter(s) are presumably the F-15s launched from Otis Air Force Base at 8:46 a.m. (see 8:46 a.m. September 11, 2001). However, the 9/11 Commission will claim that these arrived over Manhattan at 9:25 a.m. (see 9:25 a.m. September 11, 2001), which is significantly earlier than most of the witnesses on the ground recall.

Doug Davis.Doug Davis. [Source: Federal Aviation Administration]John White, a manager at the FAA’s Command Center, suggests to Doug Davis, the special assistant for technical operations in air traffic services at FAA headquarters, that fighter jets should be launched in response to Flight 93. However, FAA headquarters is apparently unable to act on this suggestion. (Federal Aviation Administration 10/21/2002; 9/11 Commission 7/24/2004, pp. 29; Canadian Broadcasting Corporation 9/10/2006) In the last few minutes, the Command Center has warned headquarters that Flight 93 is “29 minutes out of Washington” and approaching the city (see 9:41 a.m.-9:48 a.m. September 11, 2001). (9/11 Commission 8/26/2004, pp. 44)
Command Center Asks about Launching Fighters - Davis now tells White, “They’re pulling Jeff [Griffith, the FAA’s deputy director of air traffic] away to go talk about United 93.” White asks, “Uh, do we want to think, uh, about scrambling aircraft?” Davis replies, “Oh, God, I don’t know.” White says, “Uh, that’s a decision somebody’s gonna have to make probably in the next 10 minutes.” However, Davis only responds, “Uh, ya know everybody just left the room.” (Federal Aviation Administration 10/21/2002; 9/11 Commission 7/24/2004, pp. 29) This conversation takes place 13 minutes after the FAA’s Cleveland Center asked the Command Center whether anyone had asked the military to launch fighter jets to intercept Flight 93 (see (9:36 a.m.) September 11, 2001). (9/11 Commission 8/26/2004, pp. 40)
Person Who Could Request Fighters Is Unavailable - Apparently there is only one person at FAA headquarters who is authorized to request military assistance, and Ben Sliney, the Command Center’s national operations manager, is told that no one can find him. Sliney will later recount: “I said something like, ‘That’s incredible. There’s only one person. There must be someone designated or someone who will assume the responsibility of issuing an order, you know.’ We were becoming frustrated in our attempts to get some information. What was the military response?” (Canadian Broadcasting Corporation 9/10/2006) This lack of response to Flight 93 contrasts with the FAA’s earlier reaction to Flight 11, when Boston Center air traffic controllers contacted NORAD’s Northeast Air Defense Sector (NEADS) themselves (see (8:37 a.m.) September 11, 2001), and even called military bases directly (see 8:34 a.m. September 11, 2001 and (8:34 a.m.) September 11, 2001). (9/11 Commission 7/24/2004, pp. 20)

In the battle cab at NORAD’s Northeast Air Defense Sector (NEADS), Colonel Robert Marr instructs his troops to contact every Air National Guard unit in the Northeast US and tell them to get their fighter jets airborne. (Spencer 2008, pp. 180) NEADS has already launched the four fighters in the Northeast US that are kept on alert, ready to take off at a moment’s notice: Two F-15s were scrambled from Otis Air National Guard Base at 8:46 (see 8:46 a.m. September 11, 2001) and two F-16s were scrambled from Langley Air Force Base at 9:24 (see 9:24 a.m. September 11, 2001). (9/11 Commission 7/24/2004, pp. 17, 20, 27)
NEADS Calls Air National Guard Units - Marr now realizes these four jets are not enough, and tells his troops: “The nation is under attack. Get ‘em in the air!” Officers in the NEADS battle cab and on its operations floor begin calling Air National Guard units, one after another. The NEADS officers are surprised to find that wing commanders have been anticipating their call for help, and have already started arming fighter jets. According to author Lynn Spencer: “Although wing commanders do not necessarily have the authority to arm their planes with live missiles, nor Marr the authority to call them into action, these are not ordinary times. Marr can’t help but think that the incredible response is due to the fact that the Guard units are Title 32, or state-owned. They report to the governors of their respective states, and the wing commanders have every confidence that their governors will support them.” (9/11 Commission 10/30/2003 pdf file; Spencer 2008, pp. 180)
Time of Order Unclear - Exactly when Marr instructs his officers to contact the Air National Guard units is unclear. It appears to be at around 9:50 a.m., or some time shortly after. At the Continental US NORAD Region (CONR) headquarters in Florida, CONR commander Major General Larry Arnold began contacting all three CONR sectors (which includes NEADS) at around 9:45 a.m., after learning the Pentagon had been hit and realizing the attacks were no longer isolated to New York. His instruction to the sectors was, “Generate, generate, generate!” meaning, “Get as many fighters as you can into the sky now!” (Spencer 2008, pp. 177-178) General Ralph Eberhart, the commander of NORAD, directed “all air sovereignty aircraft to battle stations, fully armed,” at 9:49 a.m. (see 9:49 a.m. September 11, 2001). (9/11 Commission 7/24/2004, pp. 38) But “battle stations” means only that pilots get into their aircraft with the engines turned off, so they are ready to launch if a scramble order follows. (Filson 2003, pp. 55; Spencer 2008, pp. 27) The Toledo Blade will report, “By 10:01 a.m., [NEADS] began calling several bases across the country for help.” (Sallah and Mahr 12/9/2001) According to the Newhouse News Service, though, Marr apparently gave his order significantly earlier. It will report that, when the South Tower was hit at 9:03, NEADS personnel “looked to Col. Robert Marr, who rallied the operation: Get to the phones. Call every Air National Guard unit in the land. Prepare to put jets in the air. The nation is under attack” (see (After 9:03 a.m.) September 11, 2001). (Seely 1/25/2002) Air National Guard jets will reportedly take off from Toledo Express Airport in Ohio at 10:17 a.m., in response to NEADS’s call for help, and, according to Spencer, NEADS instructs Otis Air Base to launch all its available aircraft at around 10:20 a.m. (see (10:20 a.m.) September 11, 2001). (Sallah and Mahr 12/9/2001; Spencer 2008, pp. 244-245)

F-16 Fighting Falcons from the 127th Wing at Selfridge Air National Guard Base.F-16 Fighting Falcons from the 127th Wing at Selfridge Air National Guard Base. [Source: John S. Swanson / US Air Force]NORAD’s Northeast Air Defense Sector (NEADS) contacts Selfridge Air National Guard Base in Michigan to arrange for two of its F-16 fighter jets that are out on a training mission to intercept a suspicious aircraft. Accounts will conflict over whether this aircraft is Flight 93 or Delta Air Lines Flight 1989, which is wrongly thought to have been hijacked. (Associated Press 8/30/2002; ABC News 9/11/2002; Bronner 8/1/2006; Spencer 2008, pp. 178) Delta 1989 was flying about 25 miles behind Flight 93 when air traffic controllers mistakenly suspected it might be hijacked (see (9:28 a.m.-9:33 a.m.) September 11, 2001), and since then it has been instructed to land at Cleveland Hopkins Airport in Ohio (see (9:42 a.m.) September 11, 2001). (Adams, Levin, and Morrison 8/13/2002; Levin 9/11/2008) Flight 93 is currently flying east across Pennsylvania. (National Transportation Safety Board 2/19/2002 pdf file) NEADS has already tried getting fighter jets from a unit in Duluth, Minnesota, sent after Delta 1989, but the unit was unable to respond (see (Shortly After 9:41 a.m.) September 11, 2001). (9/11 Commission 1/22/2004 pdf file; 9/11 Commission 1/23/2004 pdf file)
NEADS Calls Selfridge Base - A NEADS weapons technician now calls the 127th Wing at Selfridge Air National Guard Base. He knows the unit has two F-16s in the air on a training mission. Although these jets are unarmed and only have a limited amount of fuel remaining, the commander at the Selfridge base agrees to turn them over to NEADS. (Spencer 2008, pp. 178) The commander says: “[H]ere’s what we can do. At a minimum, we can keep our guys airborne. I mean, they don’t have—they don’t have any guns or missiles or anything on board.” The NEADS technician replies, “It’s a presence, though.” (Bronner 8/1/2006)
Fighters May Have to Crash into Hijacked Plane - Military commanders realize that, without weapons, the Selfridge fighter pilots might have to slam their jets into a hijacked plane to stop it in its tracks. Colonel Robert Marr, the NEADS battle commander, will later reflect, “As a military man, there are times that you have to make sacrifices that you have to make.” (Raddatz 8/30/2002; ABC News 9/11/2002) However, the Selfridge jets never have to intercept either of the two suspect aircraft, and instead are able to head back to base. (Filson 2003, pp. 70; Carroll 9/2006 pdf file)
Selfridge Called due to Concerns about Delta 1989? - According to author Lynn Spencer, the NEADS weapons technician’s call to the Selfridge unit is made in response to a report NEADS received about the possible hijacking of Delta 1989 (see 9:39 a.m. September 11, 2001). (Spencer 2008, pp. 178) Vanity Fair magazine and the 9/11 Commission will also say NEADS calls the Selfridge unit in response to this report about Delta 1989. (9/11 Commission 7/24/2004, pp. 28; Bronner 8/1/2006)
NORAD Commander Gives Different Account - However, Larry Arnold, the commander of the Continental United States NORAD Region, will suggest the Selfridge unit is called due to concerns about both Delta 1989 and Flight 93. He will say: “We were concerned about Flight 93 and this Delta aircraft [Flight 1989] and were trying to find aircraft in the vicinity to help out. We didn’t know where it was going to go. We were concerned about Detroit… and the fighters up there were out of gas with no armament.” (Filson 2003, pp. 71)
NEADS Commander Claims Fighters Sent toward Flight 93 - Robert Marr will give another different account. He will claim that NEADS contacts the Selfridge base solely because of its concerns over Flight 93. He tells author Leslie Filson that before Flight 93 reversed course and headed back east (see (9:36 a.m.) September 11, 2001), NEADS thought it was “headed toward Detroit or Chicago. I’m thinking Chicago is the target and know that Selfridge Air National Guard Base has F-16s in the air.” NEADS contacts “them so they could head off 93 at the pass.” (Filson 2003, pp. 68) Marr will tell the 9/11 Commission that the Selfridge F-16s are going to be “too far from Cleveland to do any good,” and so he believes NEADS directs them to intercept Flight 93. (9/11 Commission 1/23/2004 pdf file) (Presumably, he means the jets cannot be responding to Delta 1989, which has been told to land in Cleveland (Levin 9/11/2008) )
9/11 Commission Disputes Arnold's and Marr's Accounts - The 9/11 Commission will reject Arnold’s and Marr’s accounts. It will state, “The record demonstrates, however, that… the military never saw Flight 93 at all” before it crashes, and conclude, “The Selfridge base was contacted by NEADS not regarding Flight 93, but in response to another commercial aircraft in the area that was reported hijacked (Delta Flight 1989, which ultimately was resolved as not hijacked).” (9/11 Commission 8/26/2004, pp. 101) Lt. Col. Doug Champagne, the pilot of one of the Selfridge F-16s, will recall that “he and his colleague never received orders to intercept [Flight 93] in any way.” (Casey 9/6/2006) Reports based on interviews with the two Selfridge pilots will make no mention of the jets being directed to intercept Delta 1989 either (see (9:56 a.m.-10:29 a.m.) September 11, 2001). (Filson 2003, pp. 68-70; Carroll 9/2006 pdf file; Casey 9/6/2006)

Douglas Champagne.Douglas Champagne. [Source: David Kujawa / US Air Force]Although NORAD’s Northeast Air Defense Sector (NEADS) has contacted Selfridge Air National Guard Base in Michigan, reportedly to arrange that two of its F-16s be diverted from a training mission to intercept either Flight 93 or Delta Air Lines Flight 1989 (accounts conflict over which aircraft is concerned), the pilots of those jets apparently never receive an order to intercept a plane, and so return directly to their base. (Filson 2003, pp. 68, 71; Carroll 9/2006 pdf file; Casey 9/6/2006; Spencer 2008, pp. 178) However, some accounts will claim the pilots are indeed ordered to intercept the suspect aircraft. (Raddatz 8/30/2002; Associated Press 8/30/2002; Baker 3/27/2005; Spencer 2008, pp. 188)
Jets Returning from Training Mission - The F-16s, piloted by Lieutenant Colonel Tom Froling and Major Douglas Champagne of the 127th Wing, had taken off from Selfridge Air National Guard Base at around 8:50 a.m. for a routine training mission at Grayling Range in central northern Michigan. The two pilots were oblivious to the attacks taking place in New York and Washington. (Filson 2003, pp. 68; GlobalSecurity (.org) 4/26/2005; Carroll 9/2006 pdf file) When they started heading back to Selfridge after completing their training mission, they began hearing “unusual radio traffic” as air traffic controllers began diverting flights from their original destinations. (Casey 9/6/2006)
Pilots Learn of Plane Hitting Pentagon - Froling will later recall: “Something strange was occurring and I couldn’t put my finger on what was happening. I could hear [the FAA’s] Cleveland Center talking to the airlines and I started putting things together and knew something was up.” (Filson 2003, pp. 68-70) Champagne hears an air traffic controller stating that a plane has crashed at the Pentagon. He then hears the Cleveland Center announcing a “demon watch,” which means pilots have to contact their operations center for more information.
Commander Asks if Pilots Have Used up Their Ammunition - When Champagne calls the Selfridge base, his operations group commander, General Michael Peplinski, wants to know if he and Froling have used up their ammunition during the training mission. Champagne will recall: “[Peplinski] asked if we had expended all our munitions and specifically asked if we had strafed. We replied that all ordnance was gone. I assumed we had strafed without clearance and had injured someone down range. We had no idea what was happening on the Eastern seaboard.” (Carroll 9/2006 pdf file; Casey 9/6/2006)
Pilots Directed to Return to Base - According to author Lynn Spencer, because a commander with the 127th Wing agreed to turn the two F-16s over to NEADS (see (9:55 a.m.) September 11, 2001), Champagne and Froling are instructed to call NEADS. When they do so, they are ordered to intercept Delta 1989. (Spencer 2008, pp. 178, 180, 188) But according to other accounts, they are “ordered south in case United Airlines 93 was targeting Chicago.” (ABC News 9/11/2002; Baker 3/27/2005) However, according to two reports based on interviews with Champagne, Peplinski only instructs the two pilots to return to their base and land on its auxiliary runway.
Pilots Apparently Not Ordered to Intercept Aircraft - Accounts based on interviews with the pilots will make no mention of the jets being directed to intercept Delta 1989 or Flight 93. According to Champagne, the air traffic controller’s announcement that an aircraft hit the Pentagon “was the only indication we received that other aircraft and buildings were involved.” Champagne will say that “he and his colleague never received orders to intercept [Flight 93] in any way.” The two pilots “had no ammunition… and only an hour’s worth of fuel remaining. And as they approached Selfridge amid the puzzling radio transmissions, they still were oblivious to what was transpiring.” (Filson 2003, pp. 68-70; Carroll 9/2006 pdf file; Casey 9/6/2006)
Jets Land at Base - The two F-16s land back at Selfridge Air National Guard Base at 10:29 a.m. (9/11 Commission 10/27/2003 pdf file) As Champagne pulls in his aircraft, his friend Captain Sean Campbell approaches and mouths the words to him: “It’s bad. It’s really, really bad.” (Carroll 9/2006 pdf file; Casey 9/6/2006)

An F-16 flies over New York City on September 12, 2001. Smoke is still rising from the World Trade Center.
An F-16 flies over New York City on September 12, 2001. Smoke is still rising from the World Trade Center. [Source: Air National Guard]An air traffic controller at the FAA’s New York Center radios the pilots launched from Otis Air National Guard Base in response to Flight 11 (see 8:46 a.m. September 11, 2001) and tells them they may have to take out a hijacked aircraft. One of the two Otis pilots, Major Daniel Nash, will later recall, “The New York controller did come over the radio and say if we have another hijacked aircraft we’re going to have to shoot it down.” (BBC 9/1/2002) However, he will add that this is just “an off-the-cuff statement.” (Dennehy 8/21/2002) It is unclear at what time this communication occurs, though a BBC documentary will place it at about the time the South Tower collapses, which would be around 9:59 a.m. (BBC 9/1/2002) NORAD’s Northeast Air Defense Sector (NEADS) has already radioed one of the Otis pilots to check that he is prepared to shoot down a hijacked aircraft (see (9:35 a.m.) September 11, 2001). (Spencer 2008, pp. 153) But according to most accounts, the two pilots never receive an order from the military to shoot down hostile aircraft (see (After 9:35 a.m.) September 11, 2001). (9/11 Commission 7/24/2004, pp. 43; Viser 9/11/2005)

The pilots that took off from Langley Air Force Base (see (9:25 a.m.-9:30 a.m.) September 11, 2001) hear a warning over radio that errant aircraft will be shot down, and receive an instruction from the Secret Service to protect the White House. (Spencer 2008, pp. 222-223)
Pilots Learn of FAA Order - The three Langley fighter jets have now reached the Baltimore-Washington area. (Spencer 2008, pp. 222) The pilots hear over their radios that the FAA has ordered all civilian aircraft to land. (Wald and Sack 10/16/2001) (The FAA issued this instruction at around 9:45 a.m. (see (9:45 a.m.) September 11, 2001). (US Congress. House. Committee On Transportation And Infrastructure 9/21/2001; 9/11 Commission 7/24/2004, pp. 29) )
Borgstrom Hears Shootdown Warning - The three pilots are all on different radio frequencies, but are able to communicate between themselves on their auxiliary frequency. According to author Lynn Spencer, one of them, Captain Craig Borgstrom, hears a message over the emergency radio frequency that is in response to the FAA’s recent order: “Attention all aircraft! Attention all aircraft! You are ordered to land at the nearest suitable airport. All aircraft must land immediately. Violators will be shot down.” The source of this message is unstated. (Filson 2003, pp. 66; Spencer 2008, pp. 222-223) (Author Leslie Filson will describe the Langley pilots hearing what is apparently a separate but similar message later on, some time after 10:42 a.m. (see 10:05 a.m.-11:05 a.m. September 11, 2001). (Filson 2003, pp. 82) )
Instructed to Protect the White House - Around the time Borgstrom hears this, Major Dean Eckmann, the lead Langley pilot, is on the radio with the FAA’s Washington Center. A Secret Service agent has arrived there and wants to talk to him. (Filson 2003, pp. 68; Spencer 2008, pp. 222-223) Eckmann then receives a garbled message over his radio, which is difficult to make out. (Sack 11/15/2001) The message is, “Protect the house.” Eckmann will later recall, “I took it to mean protect the White House.” (Filson 2003, pp. 68) He notifies the two other pilots—Borgstrom and Major Brad Derrig—of this message. He tells them, “I think I just talked to the Secret Service, but I’m not sure.” (Sack 11/15/2001)
Possible Shootdown Order? - According to Spencer, this message means that “Unknown to NEADS” (NORAD’s Northeast Air Defense Sector), Eckmann has been “given shootdown authority directly from the Secret Service, bypassing the military chain of command.” (Spencer 2008, pp. 223) But Borgstrom and Derrig will later say they “never received explicit orders to fire on incoming planes perceived to be hostile.” (Sack 11/15/2001) Borgstrom radios NEADS weapons director Steve Citino and asks for specific instructions about what to do (see 10:07 a.m. September 11, 2001). (Spencer 2008, pp. 223) According to the 9/11 Commission, NEADS will only learn that NORAD has been given clearance to shoot down threatening aircraft at 10:31 a.m., and even then it does not pass this order along to the fighter pilots under its command (see 10:31 a.m. September 11, 2001). (9/11 Commission 7/24/2004, pp. 42-43)

NORAD’s Northeast Air Defense Sector (NEADS) contacts an Air National Guard unit in Toledo, Ohio, and requests that it launch two fighter jets in response to the attacks. (WTOL 9/11/2006; Lynn Spencer 2008; Spencer 2008, pp. 178)
First Time that Unit Has Answered a NORAD Request - The 180th Fighter Wing of the Ohio Air National Guard is based at Toledo Express Airport. It has 20 F-16 fighter jets and about three dozen pilots. (Sallah and Mahr 12/9/2001) Its “primary mission” is “to provide combat ready F-16C and support units capable of deploying worldwide in minimum response time.” (180th Fighter Wing 9/19/2001; GlobalSecurity (.org.) 10/21/2001) The unit is not one of NORAD’s seven alert facilities around the US, and this is believed to be the first time it has ever answered a request for help from NORAD. (McKenna 12/1999; Sallah and Mahr 12/9/2001)
Call due to Concern over Delta 1989 - According to author Lynn Spencer, a weapons technician at NEADS makes the call to the 180th FW due to concerns about Delta Air Lines Flight 1989, which is incorrectly thought to have been hijacked (see 9:39 a.m. September 11, 2001). (Spencer 2008, pp. 177-178) NEADS has already contacted units in Minnesota and Michigan about this aircraft (see (Shortly After 9:41 a.m.) September 11, 2001 and (9:55 a.m.) September 11, 2001). (9/11 Commission 1/23/2004 pdf file; Bronner 8/1/2006) The weapons technician calls the Toledo unit after Master Sergeant Joe McCain gives an update across the NEADS operations floor: “Delta [19]89! Hard right turn!” According to Spencer, the weapons technician knows the 180th FW is much better positioned than the Selfridge unit’s fighters are to reach Delta 1989. (Spencer 2008, pp. 178)
NORAD Commander Gives Different Explanation - But according to Larry Arnold, the commander of the Continental United States NORAD Region, the weapons technician’s call might also be in response to concerns over Flight 93. Arnold will say that NEADS calls the 180th FW “because we thought [Flight] 93 or Delta Flight 1989 might be headed toward Chicago.” (Filson 2003, pp. 71) Two Toledo pilots who initially answer the call from NEADS appear to believe the call is a joke, but their wing commander then picks up the line and responds appropriately (see 10:01 a.m. September 11, 2001). (Spencer 2008, pp. 178-179)
Unit Prepared for Crisis Like This - Although it is not one of NORAD’s alert facilities, Lt. Col. Gary Chudzinski, a former commander of the 180th FW, will later comment that the Toledo unit has always been aware that it could be alerted to crises such as the current one, “but you just don’t expect it.” According to General Paul Sullivan, who heads all Ohio Air National Guard units, the 180th FW’s pilots practice “air interception,” but a typical mission focuses on either a plane ferrying drugs or enemy fighters approaching America’s coasts. (McKenna 12/1999; Sallah and Mahr 12/9/2001) Two 180th FW jets will take off from the Toledo unit at 10:17 a.m. (see 10:17 a.m. September 11, 2001). (Sallah and Mahr 12/9/2001; WTOL 9/11/2006)

According to the 9/11 Commission, the NMCC learns about the Flight 93 hijacking at this time. Since the FAA has not yet been patched in to the NMCC’s conference call, the news comes from the White House. The White House learned about it from the Secret Service, and the Secret Service learned about it from the FAA. NORAD apparently is still unaware. Four minutes later, a NORAD representative on the conference call states, “NORAD has no indication of a hijack heading to Washington, D.C., at this time.” (9/11 Commission 6/17/2004)

In response to the terrorist attacks in the United States, the Russian military cancels a major training exercise it has been holding, turning back its bomber aircraft and calling off planned missile testing. (Simmie 12/9/2001; Doscher 9/8/2011) The Russian Air Force began the exercise—which was being conducted over the North Atlantic, Pacific, and Arctic Oceans—on September 10 (see September 10, 2001), and had planned for it to continue until September 14. NORAD has deployed fighter jets to Alaska and Northern Canada to monitor the exercise (see September 9, 2001).
Russians Cancel Exercise to Avoid Confusion - The Russians now call off their exercise, “to avoid misunderstandings, since US defenses were now on high alert in case of further possible terrorist attacks,” according to BBC correspondent Bridget Kendall. (BBC 2001, pp. 161; North American Aerospace Defense Command 9/9/2001; Gertz 9/11/2001) “The Russians knew NORAD would have its hands full,” the Toronto Star will report. Lieutenant Colonel William Glover, the commander of NORAD’s Air Warning Center, will say the Russians stop their exercise “because they understood the magnitude of what had happened to us in the United States. They didn’t want any questions; they didn’t want us worrying about what they would be doing or entering our Air Defense Identification Zone.”
Russia Tells US about Canceling Exercise - The Russians notify the US of their actions. Captain Michael Jellinek, the director of plans, requirements, and readiness at NORAD’s Cheyenne Mountain Operations Center in Colorado, will later recall: “They sent the message to the State Department clearly and unambiguously: ‘Don’t worry about our movements, we’re going to stay down for a while.’”
Russia's Actions Are 'Very Helpful' to US - It is unclear when exactly the Russians call off their exercise. According to the Toronto Star, they “immediately” cancel it “on seeing the attacks in New York and Washington.” Glover will say the Russians notify the US that they are stopping their exercise “after the United Flight 93 went into Shanksville” (see (10:03 a.m.-10:10 a.m.) September 11, 2001 and (10:06 a.m.) September 11, 2001). Jellinek will call the Russians’ actions in canceling their exercise “[v]ery, very useful. Very helpful.” Glover will comment, “[T]hat was amazing to me, personally, the fact that they stopped their exercise and… that they told us that they were going to stop the exercise.” (Simmie 12/9/2001; Doscher 9/8/2011) Russian President Vladimir Putin will contact the White House and inform National Security Adviser Condoleezza Rice that the Russians are voluntarily canceling their exercise (see Between 10:32 a.m. and 11:45 a.m. September 11, 2001). (Balz and Woodward 1/27/2002)

The military liaison at the FAA’s Cleveland Center calls NORAD’s Northeast Air Defense Sector (NEADS) and alerts it to the hijacked Flight 93. According to the 9/11 Commission, this is the first notification NEADS receives about Flight 93, but it comes too late, since the plane has already crashed (see (10:06 a.m.) September 11, 2001). (9/11 Commission 7/24/2004, pp. 30; 9/11 Commission 8/26/2004, pp. 46)
'Bomb on Board' Flight 93 - At 10:05 a.m., the military liaison at the Cleveland Center, who is unaware that Flight 93 has just crashed, calls NEADS to inform it that Flight 93 is heading toward Washington, DC. Even though communicating with NEADS is not one of his responsibilities, he wants to make sure it is in the loop. (Spencer 2008, pp. 224) At NEADS, the call is answered by Tech Sergeant Shelley Watson. Shortly into the call, at 10:07, the military liaison tells her: “We got a United 93 out here. Are you aware of that?” He continues, “That has a bomb on board.” Watson asks: “A bomb on board? And this is confirmed? You have a mode three [beacon code], sir?” The military liaison replies, “No, we lost his transponder” (see (9:40 a.m.) September 11, 2001). The news about Flight 93 is shouted out to Major Kevin Nasypany, the NEADS mission crew commander. Nasypany responds: “Gimme the call sign. Gimme the whole nine yards.… Let’s get some info, real quick. They got a bomb?”
Liaison Wants Fighters Sent toward Flight 93 - The military liaison continues, asking Watson if NEADS scrambled fighter jets in response to Delta 1989, an aircraft that was mistakenly reported as having been hijacked (see (9:28 a.m.-9:33 a.m.) September 11, 2001 and 9:39 a.m. September 11, 2001). Watson replies: “We did. Out of Selfridge and Toledo” (see (9:55 a.m.) September 11, 2001 and 10:01 a.m. September 11, 2001), and says these jets are airborne. When the military liaison asks if the fighters can be directed to where Flight 93 is, Watson asks him if the Cleveland Center has latitude and longitude coordinates for this aircraft. The military liaison replies that he has not got this information available right now. All he knows is that Flight 93 has “got a confirmed bomb on board… and right now, his last known position was in the Westmoreland area.… Which is… in the Pittsburgh, Pennsylvania, area.” (North American Aerospace Defense Command 9/11/2001; Bronner 8/1/2006)
NEADS Searches on Radar - The news of a bomb on board Flight 93 spreads quickly at NEADS, and personnel there search for the aircraft’s primary return on their radar screens. But because the plane has already crashed, they will be unable to locate it. NEADS will only learn that Flight 93 has crashed at 10:15 a.m., during a call with the FAA’s Washington Center (see 10:15 a.m. September 11, 2001). (9/11 Commission 7/24/2004, pp. 30-31)
FAA Failed to Notify Military Earlier - The Cleveland Center’s notification to NEADS about Flight 93 comes 39 minutes after the plane was hijacked (see (9:28 a.m.) September 11, 2001) and 33 minutes after FAA headquarters was alerted to the hijacking (see 9:34 a.m. September 11, 2001). (9/11 Commission 7/24/2004, pp. 11, 28) At the time NEADS is alerted to Flight 93, NORAD is similarly uninformed about this aircraft, according to the 9/11 Commission. The Commission will state, “At 10:07, its representative on the air threat conference call stated that NORAD had ‘no indication of a hijack heading to DC at this time.’” According to the Commission, the National Military Command Center (NMCC) at the Pentagon learned about the Flight 93 hijacking slightly earlier on, at 10:03 a.m. (see 10:03 a.m. September 11, 2001). However, the NMCC was notified by the White House, not the FAA. (9/11 Commission 7/24/2004, pp. 42) A former senior FAA executive, speaking on condition of anonymity, will later try to explain why it takes the FAA so long to alert NEADS to Flight 93. He will say, “Our whole procedures prior to 9/11 were that you turned everything [regarding a hijacking] over to the FBI.” (Bronner 8/1/2006) Yet military instructions contradict this, stating, “In the event of a hijacking, the NMCC will be notified by the most expeditious means by the FAA.” (US Department of Defense 7/31/1997 pdf file; US Department of Defense 6/1/2001 pdf file)
NORAD Commanders Claim Earlier Awareness of Flight 93 - Two senior NORAD officials will contradict the 9/11 Commission’s conclusion, and claim they were aware of Flight 93 well before it crashed (see Shortly Before 9:36 a.m. September 11, 2001 and (9:36 a.m.-10:06 a.m.) September 11, 2001). (Filson 2003, pp. 68, 71-73) Colonel Robert Marr, the NEADS battle commander, will tell the Commission that, while the flight was still airborne, “his focus was on UAL 93, which was circling over Chicago,” and he “distinctly remembers watching the flight UAL 93 come west, and turn over Cleveland.” (9/11 Commission 10/27/2003 pdf file; 9/11 Commission 1/23/2004 pdf file) Major General Larry Arnold, the commander of the Continental US NORAD Region, will recall, “[W]e watched the [Flight] 93 track as it meandered around the Ohio-Pennsylvania area and started to turn south toward DC.” (Filson 2003, pp. 71)

Tape recordings of the operations floor at NORAD’s Northeast Air Defense Sector (NEADS) indicate that some military personnel are uncertain whether a training exercise that was being conducted on this day has been canceled. NEADS has been participating in a major exercise called Vigilant Guardian. (Seely 1/25/2002) This was reportedly called off “shortly after” the second WTC tower was hit at 9:03 (see (Shortly After 9:03 a.m.) September 11, 2001). (Tudor 3/2002) But at 10:06, someone calls NEADS and asks, “Is the exercise knocked off?” to which they are told, “Yes.” Two minutes later, a member of the NEADS staff is heard saying, “If this is an exercise input, this is a good one.” (North American Aerospace Defense Command 9/11/2001) It is around this time that NEADS is first alerted to Flight 93 (although this plane has already crashed) (see 10:05 a.m.-10:08 a.m. September 11, 2001) and also hears a report of an unidentified aircraft over the White House (see 10:07 a.m. September 11, 2001). So presumably it is one of these incidents that is considered a possible “exercise input,” meaning a simulated scenario. (Bronner 8/1/2006)

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