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Context of '(9:37 a.m.) September 11, 2001: Passenger Mark Bingham Calls His Mother from Flight 93 and Tells Her about the Hijacking'

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Alan Beaven.Alan Beaven. [Source: Family photo / AP]Of the 33 passengers (excluding the four hijackers) who are on board Flight 93 on September 11, at least 16 are not originally booked on this flight, but arrange to be on it very shortly before 9/11, or—in some cases—on the morning of 9/11 itself:
bullet Environmental lawyer Alan Beaven arranges to take Flight 93 to San Francisco the day before 9/11, as he is duty-bound to go there to help settle a case after talks have just broken down. [San Francisco Chronicle, 9/17/2001; Sacramento Bee, 9/30/2001]
bullet Todd Beamer would normally have flown the night of September 10, as he has a business meeting scheduled for later in the day of 9/11. But he delays his flight, as he wants some time with his children after returning from a trip to Italy. [Pittsburgh Post-Gazette, 10/28/2001; MSNBC, 9/11/2006] He usually flies Continental Airlines, but chooses United to save his company money. [Longman, 2002, pp. 18]
bullet Edward Felt also usually flies Continental Airlines, but books himself onto Flight 93 at the last minute after his company gives him short notice of a meeting he needs to attend in San Francisco. [New Jersey Star-Ledger, 9/15/2001; Longman, 2002, pp. 194]
bullet Mark Bingham should be flying on September 10, but delays his flight as he has a hangover after a friend’s birthday party. [San Francisco Chronicle, 9/17/2001; Newsweek, 9/26/2001]
bullet Deora Bodley is originally scheduled to fly from Newark to San Francisco on September 11 on United Airlines Flight 91. [Sacramento Bee, 9/14/2001] She decides on the night of September 10 to switch to Flight 93, as its departure time is more than an hour earlier. [San Francisco Chronicle, 9/17/2001; Pittsburgh Post-Gazette, 10/28/2001]
bullet Lauren Grandcolas is booked on Flight 91, but on September 11 arrives early at the airport and switches to Flight 93. [Longman, 2002, pp. 12; MSNBC, 9/11/2006]
bullet Husband and wife Donald and Jean Peterson are booked on Flight 91, but also arrive early and switch to Flight 93. [Pittsburgh Post-Gazette, 10/28/2001; Longman, 2002, pp. 13 and 16]
bullet Christine Snyder calls the airport early in the morning of September 11 and transfers from Flight 91 to Flight 93 for an earlier start. [Pittsburgh Post-Gazette, 10/28/2001]
bullet Tom Burnett is scheduled for a later flight, but switches to Flight 93 to get home earlier. [Knight Ridder, 9/14/2001] According to journalist and author Jere Longman, he too is originally booked on Flight 91. [Longman, 2002, pp. 8] But the San Francisco Chronicle says he is originally booked on a Delta Airlines flight in the afternoon of 9/11. [San Francisco Chronicle, 9/17/2001]
bullet Georgine Corrigan switches flights when she checks in at the airport early in the morning of 9/11, so as to get home sooner; her original plane would make two stops on the way to San Francisco, but Flight 93 is non-stop. [Longman, 2002, pp. 12; Associated Press, 9/9/2006]
bullet Jeremy Glick should be on a flight the night of September 10. According to some accounts there are problems due to a fire at Newark Airport. [Dallas Morning News, 9/17/2001] The flight is rerouted to JFK Airport in New York and is due to arrive in California at 3:00 a.m., which does not suit Glick. [MSNBC, 9/11/2006] But according to Newsweek, Glick is originally due to take Flight 93 on September 10, but misses it after getting stuck in traffic on the way to the airport. [Newsweek, 9/22/2001]
bullet Nicole Miller’s original flight the night of September 10 is canceled due to a thunderstorm. [Saratoga News, 9/26/2001; Longman, 2002, pp. 55] She is then unable to get a seat on the same flight as her close friend Ryan Brown, as this is full, so takes Flight 93 instead. [Topeka Capital-Journal, 10/20/2002; MSNBC, 9/11/2006]
bullet Toy-company executive Lou Nacke is called by his boss the evening of September 10 and told to take the first plane to San Francisco, in order to help a customer. [Newsweek, 9/26/2001; Longman, 2002, pp. 124]
bullet In the few days prior to September 11, sisters-in-law Patricia Cushing and Jane Folger move forward the time of their flight. [Longman, 2002, pp. 33 and 35]
Flight 93’s pilot is not originally meant to be flying on September 11 (see Shortly Before September 11, 2001), and at least three of the flight attendants are also assigned to Flight 93 at a late date (see Shortly Before September 11, 2001). The 37 passengers (including the four hijackers) that are on board constitute just 20 percent of the plane’s passenger capacity of 182. [9/11 Commission, 8/26/2004, pp. 36]

Entity Tags: Deora Bodley, Patricia Cushing, Todd Beamer, Tom Burnett, Christine Snyder, Nicole Miller, Mark Bingham, Alan Beaven, Lauren Grandcolas, Lou Nacke, Edward Felt, Georgine Corrigan, Donald Peterson, Jean Peterson, Jane Folger, Jeremy Glick

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Brian Sweeney.
Brian Sweeney. [Source: Family photo]Brian Sweeney, a 38-year-old business consultant on Flight 175, attempts to call his wife, Julie Sweeney, at their home in Barnstable, Massachusetts, but she is not there, so he leaves a message on the answering machine telling her his plane has been hijacked. [Cape Cod Times, 9/12/2001; Washington Post, 9/16/2001; 9/11 Commission, 8/26/2004, pp. 22]
Sweeney Calmly Reports Hijacking - In the 27-second message, Sweeney says: “Jules, this is Brian. Listen, I’m on an airplane that’s been hijacked. If things don’t go well, and it’s not looking good, I just want you to know I absolutely love you. I want you to feel good, go have some good times. Same to my parents and everybody. And I just totally love you and I’ll see you when you get here. Bye, Babe. Hope I call you.” [9/11 Commission, 5/13/2004 pdf file; American RadioWorks, 9/2006; 9/11 Memorial, 2/2011] Sweeney’s voice sounds calm and he is not crying, his wife will later describe. [Cape Cod Times, 9/12/2001] He does not provide any specific information about the plane’s hijackers. [Federal Bureau of Investigation, 9/11/2001] Immediately after attempting to call his wife, Sweeney will call his mother (see 9:00 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 8] Julie Sweeney, a teacher, will leave the school where she works after she learns of the terrorist attacks and her mother-in-law, Louise Sweeney, calls her to say she has just talked over the phone with Brian, who called her from his plane. After arriving home, she will discover the message her husband has left on the answering machine.
Differing Accounts of What Type of Phone Sweeney Uses - When interviewed by the FBI later in the day, Julie Sweeney will say her husband called her on his cell phone. The following day, she will tell the Cape Cod Times that she is “not sure if her husband was on his cell phone when he called.” [Federal Bureau of Investigation, 9/11/2001; Cape Cod Times, 9/12/2001] But according to evidence prepared for the 2006 trial of Zacarias Moussaoui, Sweeney’s call is made using an Airfone, not a cell phone. Although Sweeney was originally assigned to seat 15A of the plane, he makes the call from row 31AB. [9/11 Commission, 5/13/2004 pdf file; 9/11 Commission, 8/26/2004, pp. 90; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006]

Entity Tags: Julie Sweeney, Louise Sweeney, Brian Sweeney

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Tom Burnett.
Tom Burnett. [Source: Family photo]Tom Burnett, a passenger on Flight 93, calls his wife Deena Burnett at their home in San Ramon, California. [Longman, 2002, pp. 106-107] She looks at the caller ID and recognizes the number as being that of his cell phone. She asks him if he is OK, and he replies: “No, I’m not. I’m on an airplane that’s been hijacked.” He says, “They just knifed a guy,” and adds that this person was a passenger. [Burnett and Giombetti, 2006, pp. 61] (According to journalist and author Jere Longman, this would likely have been Mark Rothenberg in seat 5B; Burnett was assigned seat 4B. Rothenberg is the only first class passenger who does not make a call from the flight. [Longman, 2002, pp. 107] ) Deena asks, “Are you in the air?” She later recalls, “I didn’t understand how he could be calling me on his cell phone from the air.” According to Deena Burnett, Tom continues: “Yes, yes, just listen. Our airplane has been hijacked. It’s United Flight 93 from Newark to San Francisco. We are in the air. The hijackers have already knifed a guy. One of them has a gun. They’re telling us there’s a bomb on board. Please call the authorities.” [Burnett and Giombetti, 2006, pp. 61] (However, the 9/11 Commission will later conclude that the hijackers did not possess a gun, as Tom Burnett apparently claims here (see 9:27 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 13] ) At the end of the call, which lasts just seconds, Tom says he will call back and then hangs up. [Burnett and Giombetti, 2006, pp. 62] Deena does not have time to tell him about the planes crashing into the World Trade Center. [Sacramento Bee, 9/11/2002] But she writes down everything he tells her. [Burnett and Giombetti, 2006, pp. 62] She notes the call having occurred at 9:27 a.m. [Longman, 2002, pp. 107] Yet, the 9/11 Commission will later conclude that the hijacker takeover of Flight 93 does not occur until a minute later, at 9:28 (see (9:28 a.m.) September 11, 2001). [9/11 Commission, 8/26/2004, pp. 38] Deena later wonders if her husband made this call before the hijackers took control of the cockpit, as he’d spoken quietly and quickly, as if he were being watched. He has an ear bud and a mouthpiece attached to a cord that hangs over his shoulder, which may have enabled him to use his phone surreptitiously. [Longman, 2002, pp. 107] According to Deena Burnett’s account, this is the first of four calls Tom makes to her from Flight 93, all or most of which he makes using his cell phone. [Federal Bureau of Investigation, 9/11/2001 pdf file; Associated Press, 9/13/2001; Burnett and Giombetti, 2006, pp. 75] However, a summary of passenger phone calls presented at the 2006 Zacarias Moussoui trial will state that Burnett makes only three calls from the plane; uses an Airfone, not his cell phone; and makes his frst call at 9:30, not 9:27 (see 9:30 a.m.-9:45 a.m. September 11, 2001). [US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006, pp. 9-10 pdf file] This is the first of over 30 phone calls made by passengers from Flight 93. [MSNBC, 7/30/2002]

Entity Tags: Mark Rothenberg, Deena Burnett, Tom Burnett

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Alice Hoglan.Alice Hoglan. [Source: Family photo]Mark Bingham, a passenger on Flight 93, tries to phone his mother from the plane but the attempted call is unsuccessful. [Federal Bureau of Investigation, 9/11/2001; 9/11 Commission, 5/13/2004 pdf file] Bingham’s mother, Alice Hoglan, is currently at the home of her brother, Vaughn Hoglan, and his wife, Kathy Hoglan, in Saratoga, California, where she has been staying for the last six months, helping the couple care for their young children. [Federal Bureau of Investigation, 9/17/2001; San Francisco Chronicle, 9/10/2003] Bingham tries to call her using a GTE Airfone in row 25, near the back of the plane. [9/11 Commission, 5/13/2004 pdf file; San Jose Mercury News, 9/10/2011; McMillan, 2014, pp. 122] The call is answered by Carol Phipps, a family friend who is staying with the Hoglans. Phipps picks up the phone in the kitchen, but finds there is no one on the line and so she hangs up. [Federal Bureau of Investigation, 9/11/2001; Federal Bureau of Investigation, 9/17/2001] Information derived from a study of GTE Airfone records of calls from Flight 93 will later describe the call as having lasted five seconds. Bingham will try to call his mother again a minute later and, that time, his attempt will be successful (see (9:37 a.m.) September 11, 2001). [Federal Bureau of Investigation, 9/17/2001; 9/11 Commission, 5/13/2004 pdf file]

Entity Tags: Mark Bingham, Carol Phipps, Alice Hoglan

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Mark Bingham.
Mark Bingham. [Source: Family photo]Mark Bingham, a passenger on Flight 93, calls his mother from the plane and tells her his flight has been taken over by three men who say they have a bomb. [Federal Bureau of Investigation, 9/11/2001; 9/11 Commission, 8/26/2004, pp. 41, 99] Bingham’s mother, Alice Hoglan, is currently at the home of her brother, Vaughn Hoglan, and his wife, Kathy Hoglan, in Saratoga, California, where she has been staying to help the couple care for their young children. [Federal Bureau of Investigation, 9/11/2001; Federal Bureau of Investigation, 9/17/2001; San Francisco Chronicle, 9/10/2003] Bingham calls her using a GTE Airfone in row 25, near the back of the plane. [9/11 Commission, 5/13/2004 pdf file; San Jose Mercury News, 9/10/2011; McMillan, 2014, pp. 122]
Family Friend Answers the Call - The call is answered on the phone in the kitchen by Carol Phipps, a family friend who is staying with the Hoglans. “Get Alice or Kathy quickly,” Bingham says. “Is this Lee?” Phipps asks, referring to one of Bingham’s uncles. “No, get Alice or Kathy quickly,” he replies. [Federal Bureau of Investigation, 9/11/2001; Federal Bureau of Investigation, 9/17/2001; Barrett, 2002, pp. 156] Phipps runs down the hallway and fetches Kathy Hoglan from her bedroom. Kathy Hoglan goes to the kitchen and takes over the call. [Federal Bureau of Investigation, 9/17/2001; Longman, 2002, pp. 129] As she is running to the phone, she looks at the clock and sees the time is 6:44 a.m. Pacific Time, which is 9:44 Eastern Time. [Federal Bureau of Investigation, 9/11/2001] However, according to information later derived from a study of GTE Airfone records of calls from Flight 93, the call is made seven minutes before this, at 9:37 a.m. [9/11 Commission, 5/13/2004 pdf file]
Bingham Tells His Aunt His Plane Has Been Hijacked - Kathy Hoglan recognizes her nephew’s voice when Bingham starts talking. [Federal Bureau of Investigation, 9/11/2001] He says: “This is Mark. I just want to tell you I’m on a plane and it’s being hijacked.” Kathy Hoglan gets a piece of paper and asks him what flight he is on. “United Flight 93,” he says. [Federal Bureau of Investigation, 9/17/2001] Kathy Hoglan writes this down. [Longman, 2002, pp. 130] “I want to let you guys know that I love you, in case I don’t see you again,” Bingham continues. “We love you too,” Kathy Hoglan says. She tells her nephew to stay on the line and that she is going to get his mother. She heads down the hall and bumps into her sister-in-law, who heard the phone ringing and then came out of her bedroom. She lets Alice Hoglan know what is happening. “Alice, come talk to Mark; he’s been hijacked,” she says. She then gives Bingham’s mother the phone and the piece of paper, which has “United” and “Flight 93” written on it.
Bingham Says Three Men Have Taken Over His Plane - After Alice Hoglan takes the phone, she recognizes the voice of her son on the line. He begins by telling her, “Hello Mom, this is Mark Bingham.” [Federal Bureau of Investigation, 9/11/2001; Federal Bureau of Investigation, 9/17/2001; Federal Bureau of Investigation, 9/17/2001; Barrett, 2002, pp. 156] Alice Hoglan finds it strange that he has used his full name to introduce himself. [Pittsburgh Post-Gazette, 10/28/2001] “He was so flustered, I guess, giving me his last name,” she will later comment. [ABC, 9/11/2001] “I remember being amused that he used his last name,” she will say. [San Francisco Chronicle, 9/10/2003] Bingham then says: “I want to let you know I love you. I love you all.” Alice Hoglan tells him she loves him too. [Federal Bureau of Investigation, 9/17/2001] “I’m flying from Newark to San Francisco,” Bingham continues and then says: “I’m calling from the Airfone. The plane has been taken over by three guys. They say they have a bomb.” [Federal Bureau of Investigation, 9/11/2001] (However, there are actually four hijackers, not three, on his plane. [9/11 Commission, 7/24/2004, pp. 456] )
Bingham Apparently Speaks to Another Passenger - Alice Hoglan asks her son, “Who are these guys?” [Federal Bureau of Investigation, 9/11/2001] Bingham does not answer and his mother wonders if he didn’t hear her question. There is an interruption for about five seconds and then he says: “You’ve got to believe me. It’s true.” “I do believe you Mark,” Alice Hoglan says and then she asks again, “Who are they?” There is another pause lasting about five seconds. Alice Hoglan can hear activity and voices in the background. She gets the impression that her son is distracted because someone is talking to him. The line then goes dead. [Federal Bureau of Investigation, 9/17/2001]
Bingham's Call Lasts Almost Three Minutes - The call lasts two minutes 46 seconds before breaking off. [9/11 Commission, 5/13/2004 pdf file] Alice Hoglan will estimate that her son spends about 90 seconds of it with Phipps, including the time it takes Phipps to get Kathy Hoglan on the line; about 30 seconds with Kathy Hoglan; and about a minute with her. She will describe him as sounding “calm, controlled, matter-of-fact, and focused” during their conversation (see (9:37 a.m.-10:03 a.m.) September 11, 2001). [Federal Bureau of Investigation, 9/17/2001] Bingham will subsequently make two more attempts at calling his mother, but without success (see 9:41 a.m. September 11, 2001). [9/11 Commission, 5/13/2004 pdf file] Alice Hoglan will call 9-1-1 to report what has happened and be put through to the FBI (see (Between 9:41 a.m. and 10:00 a.m.) September 11, 2001). [Federal Bureau of Investigation, 9/17/2001] She will also try calling her son on his cell phone and leave two messages for him on his voicemail. [Federal Bureau of Investigation, 9/11/2001; Barrett, 2002, pp. 157-158]

Entity Tags: Mark Bingham, Carol Phipps, Kathy Hoglan, Alice Hoglan

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Mark Bingham, a passenger on Flight 93, makes two attempts at calling his mother, Alice Hoglan, from the plane after his previous call with her was cut off, but both attempts are unsuccessful. [Federal Bureau of Investigation, 9/17/2001; 9/11 Commission, 5/13/2004 pdf file] Bingham tries making the calls using a GTE Airfone near the back of the plane. [9/11 Commission, 5/13/2004 pdf file; McMillan, 2014, pp. 122] He has just spoken to Hoglan, but the call broke off after less than three minutes (see (9:37 a.m.) September 11, 2001). [Federal Bureau of Investigation, 9/11/2001; 9/11 Commission, 5/13/2004 pdf file] He tries calling her again a minute and a half after that call ended, but dials the wrong number by mistake. He tries calling her once more 33 seconds later, but despite dialing the correct number this time, the attempt is unsuccessful. The first of these unsuccessful calls lasts 0 seconds while the second lasts three seconds, according to information that will later be derived from a study of GTE Airfone records of calls from Flight 93. [9/11 Commission, 5/13/2004 pdf file] Hoglan will make no mention of her phone ringing at the time her son attempts these two calls when she is interviewed by the FBI about her experiences this morning. [Federal Bureau of Investigation, 9/11/2001; Federal Bureau of Investigation, 9/17/2001]

Entity Tags: Alice Hoglan, Mark Bingham

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

One of the hijackers in the cockpit asks if anything is going on, apparently meaning outside the cockpit. “Fighting,” the other says. [Longman, 2002, pp. 210] An analysis of the cockpit flight recording suggests that the passenger struggle actually starts in the front of the plane (where Mark Bingham and Tom Burnett are sitting) about a minute before a struggle in the back of the plane (where Todd Beamer is sitting). [Observer, 12/2/2001] Officials later theorize that the Flight 93 passengers reach the cockpit using a food cart as a battering ram and a shield. They claim digital enhancement of the cockpit voice recorder reveals the sound of plates and glassware crashing around 9:57 a.m. [Newsweek, 12/3/2001]

Entity Tags: Todd Beamer, Mark Bingham, Tom Burnett

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

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