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Context of '9:43 a.m.-9:53 a.m. September 11, 2001: Associated Press First to Report a Plane Hit the Pentagon; CNN Still Unsure What Happened for Ten More Minutes'

This is a scalable context timeline. It contains events related to the event 9:43 a.m.-9:53 a.m. September 11, 2001: Associated Press First to Report a Plane Hit the Pentagon; CNN Still Unsure What Happened for Ten More Minutes. You can narrow or broaden the context of this timeline by adjusting the zoom level. The lower the scale, the more relevant the items on average will be, while the higher the scale, the less relevant the items, on average, will be.

Barbara Olson.Barbara Olson. [Source: Richard Eillis / Getty Images]Barbara Olson, a passenger on Flight 77, talks over the phone with her husband, Ted Olson, the solicitor general of the United States, and gives details of the hijacking of her plane, but the call is cut off after about a minute. [9/11 Commission, 5/20/2004; 9/11 Commission, 8/26/2004, pp. 32] Flight 77 was hijacked between around 8:51 a.m. and 8:54 a.m., according to the 9/11 Commission Report (see 8:51 a.m.-8:54 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 8] Sometime later, Barbara Olson tries calling her husband from the plane. The call initially reaches Mercy Lorenzo, an operator for AT&T, and after a short conversation, Lorenzo connects her to Ted Olson’s office at the Department of Justice in Washington, DC (see (Between 9:15 a.m. and 9:25 a.m.) September 11, 2001). [Federal Bureau of Investigation, 9/11/2001; Federal Bureau of Investigation, 9/11/2001]
Secretary Answers the Call - There, the call is answered by Lori Keyton, a secretary. Lorenzo says there is an emergency collect call from Barbara Olson for Ted Olson. Keyton says she will accept it. Barbara Olson is then put through. She starts asking, “Can you tell Ted…” but Keyton cuts her off and says, “I’ll put him on the line.” [Federal Bureau of Investigation, 9/11/2001] Keyton then notifies Helen Voss, Ted Olson’s special assistant, about the call. She says Barbara Olson is on the line and in a panic. The call is then passed on to Ted Olson. [Federal Bureau of Investigation, 9/11/2001] Voss rushes up to him and says, “Barbara is on the phone.” Ted Olson has been watching the coverage of the crashes at the World Trade Center on television and was concerned that his wife might have been on one of the planes involved. He is therefore initially relieved at this news. However, when he gets on the phone with her, he learns about the crisis on Flight 77. [CNN, 9/14/2001; Newsweek, 9/28/2001; Hudson Union, 6/18/2014]
Barbara Olson Provides Details of the Hijacking - Barbara Olson tells her husband that her plane has been hijacked. She gives no information describing the hijackers. She says they were armed with knives and box cutters, but makes no mention of any of the crew members or passengers being stabbed or slashed by them. She says they moved all the passengers to the back of the plane and are unaware that she is making a phone call. After the couple have been talking for about a minute, the call is cut off. Ted Olson will then try to call Attorney General John Ashcroft on a direct line he has to Ashcroft but receive no answer. After that, he will call the Department of Justice command center and ask for someone there to come to his office (see (Between 9:17 a.m. and 9:29 a.m.) September 11, 2001). Barbara Olson will reach her husband again and provide more details about the hijacking a short time later (see (Between 9:20 a.m. and 9:30 a.m.) September 11, 2001). [Federal Bureau of Investigation, 9/11/2001; Newsweek, 9/28/2001; 9/11 Commission, 7/24/2004, pp. 9; 9/11 Commission, 8/26/2004, pp. 32]
Barbara Olson Is 'Incredibly Calm' - Accounts will later conflict over how composed Barbara Olson sounds during the call. She “did not seem panicked,” according to Ted Olson. [Federal Bureau of Investigation, 9/11/2001] “She sounded very, very calm… in retrospect, enormously, remarkably, incredibly calm,” he will say. [CNN, 9/14/2001] But Keyton will say that when she answered the call, Barbara Olson “sounded hysterical.” [Federal Bureau of Investigation, 9/11/2001] Ted Olson will add that he did not hear any noises on the plane other than his wife’s voice. [CNN, 9/14/2001]
Accounts Will Conflict over What Kind of Phone Is Used - Accounts will also be contradictory over whether Barbara Olson’s call is made using a cell phone or an Airfone. Keyton will say there is no caller identification feature on her phone and so she was unable to determine what kind of phone Barbara Olson used. [Federal Bureau of Investigation, 9/11/2001] Ted Olson will tell the FBI that he “doesn’t know if the calls [from his wife] were made from her cell phone or [an Airfone].” He will mention, though, that she “always has her cell phone with her.” [Federal Bureau of Investigation, 9/11/2001] He will similarly tell Fox News that he is unsure whether his wife used her cell phone or an Airfone. He will say he initially assumed the call must have been made on an Airfone and she called collect because “she somehow didn’t have access to her credit cards.” [Fox News, 9/14/2001] But he will tell CNN that she “called him twice on a cell phone.” [CNN, 9/12/2001] And in a public appearance in 2014, he will imply that she called him on her cell phone, saying, “I don’t know how Barbara managed to make her cell phone work” while she was in the air. [Hudson Union, 6/18/2014] Furthermore, a spokesman for Ted Olson will say that during the call, Barbara Olson said she was locked in the toilet. If correct, this would mean she must be using her cell phone. [Daily Mail, 9/12/2001; Evening Standard, 9/12/2001] But in 2002, Ted Olson will tell the London Telegraph that his wife called him on an Airfone and add, “I guess she didn’t have her purse, because she was calling collect.” [Daily Telegraph, 3/5/2002] And based on a study of all Airfone records, an examination of the cell phone records of all of the passengers who owned cell phones, and interviews with the people who received calls from the plane, the Department of Justice will determine that all of the calls from Flight 77 were made using Airfones.
Call Will Be Listed as Being Made to an 'Unknown' Number - A list compiled by the Department of Justice supposedly showing all of the calls made today from Flight 77 will include four “connected calls to unknown numbers” (see 9:15 a.m.-9:30 a.m. September 11, 2001). The 9/11 Commission Report will determine that these include the two calls made by Barbara Olson to her husband. According to the information in the list, her first call must occur at 9:15 a.m., 9:20 a.m., or 9:25 a.m. However, the FBI and the Department of Justice will conclude that all four “connected calls to unknown numbers” were communications between Barbara Olson and her husband’s office. [9/11 Commission, 5/20/2004; 9/11 Commission, 7/24/2004, pp. 455]
Barbara Olson Originally Planned to Fly Out a Day Earlier - Barbara Olson is a former federal prosecutor who is now a well-known political commentator on television. [Independent, 9/13/2001; New York Times, 9/13/2001] She was flying to Los Angeles to attend a major media business conference and to appear on Bill Maher’s television show, Politically Incorrect, this evening. [CNN, 9/14/2001; Hudson Union, 6/18/2014] She was originally scheduled to be on Flight 77 on September 10, but delayed her departure because today is Ted Olson’s birthday, and she wanted to be with him on the night before and have breakfast with him this morning. [CNN, 9/12/2001; Scotsman, 9/13/2001; Hudson Union, 6/18/2014] At around 9:00 a.m., Keyton received a series of about six to eight collect calls from an unknown caller that failed to go through (see (9:00 a.m.) September 11, 2001). Presumably these were made by Barbara Olson. [Federal Bureau of Investigation, 9/11/2001; 9/11 Commission, 8/26/2004, pp. 94] In an interview with the FBI on September 13, Ted Olson will mention some messages on his voicemail at his old law firm. Presumably, he will be suggesting that these were also from Barbara Olson (see (Between 8:55 a.m. and 9:36 a.m.) September 11, 2001). [Federal Bureau of Investigation, 9/13/2001]

Entity Tags: Barbara Olson, Helen Voss, Mercy Lorenzo, Lori Lynn Keyton, Theodore (“Ted”) Olson

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Ted Olson.
Ted Olson. [Source: US Department of Justice]Ted Olson, the solicitor general of the United States, calls the Department of Justice command center to pass on information he has received in a call from his wife, who is a passenger on Flight 77, and ask for someone there to come to his office. [9/11 Commission, 8/26/2004, pp. 32, 95] His wife, Barbara Olson, has just called him, and was able to say her plane had been hijacked and give him details of the hijacking before the call got cut off (see (Between 9:15 a.m. and 9:25 a.m.) September 11, 2001).
Olson Is Unable to Reach Attorney General Ashcroft - After the call from his wife has ended, Ted Olson tries to call Attorney General John Ashcroft on a direct line he has to Ashcroft, but receives no answer. He then calls the Department of Justice command center to pass on the details of his wife’s call. He contacts the command center, he will later say, because he wants to give Barbara Olson’s information “to someone who could possibly do something.” [Federal Bureau of Investigation, 9/11/2001; Newsweek, 9/28/2001] “I mainly wanted them know there was another hijacked plane out there,” he will comment. [Fox News, 9/14/2001]
Olson Is Told Command Center Personnel Are Unaware of the Hijacking - He tells the person who answers the call that his wife’s plane has been hijacked and gives them the number of the flight. [Federal Bureau of Investigation, 9/11/2001; 9/11 Commission, 8/26/2004, pp. 32] “I want you to know there’s another plane that’s been hijacked; my wife is on it,” he says. [Newsweek, 9/28/2001] He adds that his wife is able to communicate from the plane, even though her call to him got cut off. [CNN, 9/14/2001] “They just absorbed the information,” he will recall, adding, “I expected them to pass the information on to the appropriate people.” [Fox News, 9/14/2001] He is told that officials in the command center know nothing about the hijacking of Flight 77. [Washington Post, 9/12/2001]
Olson Wants a Security Officer to Come to His Office - Ted Olson also requests that a security officer from the command center come to his office. According to Helen Voss, his special assistant, he does this because he thinks the security officer will be able to talk to Barbara Olson if she calls him again. [Federal Bureau of Investigation, 9/11/2001; 9/11 Commission, 8/26/2004, pp. 32] But Ted Olson will comment that at this time, “I didn’t know that I was going to get another call [from Barbara Olson].” He is told someone will be sent to his office right away. [Fox News, 9/14/2001] Shortly after he contacts the command center, Barbara Olson will call him a second time and provide more details about the hijacking of Flight 77 (see (Between 9:20 a.m. and 9:30 a.m.) September 11, 2001). [Federal Bureau of Investigation, 9/11/2001; 9/11 Commission, 7/24/2004, pp. 9; 9/11 Commission, 8/26/2004, pp. 32]
Security Officer Goes to Olson's Office - Meanwhile, Allen Ferber, a security officer in the command center, is told to go to Ted Olson’s office. He is told by the watch officer that the solicitor general’s wife is on a plane that has been hijacked, the hijackers were armed with knives, and the passengers have been moved to the back of the plane. He will arrive at Ted Olson’s office after Barbara Olson’s second call from Flight 77 has ended. He will stay there, watching the television coverage of the crashes at the World Trade Center with Ted Olson, for about 10 minutes. He will leave the office before the attack on the Pentagon is reported on television (see 9:39 a.m.-9:44 a.m. September 11, 2001) but return to it after the attack starts being reported (see (Shortly After 9:37 a.m.) September 11, 2001). [Federal Bureau of Investigation, 9/11/2001]

Entity Tags: US Department of Justice, Allen Ferber, John Ashcroft, Theodore (“Ted”) Olson, Helen Voss

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

The telephone Ted Olson used when he spoke to his wife, who called him from Flight 77.The telephone Ted Olson used when he spoke to his wife, who called him from Flight 77. [Source: US Department of Justice]Barbara Olson, a passenger on Flight 77, talks over the phone with her husband, Ted Olson, the solicitor general of the United States, for a second time and is able to give him additional details of the hijacking of her plane before the call gets cut off. She has just called him at his office at the Department of Justice in Washington, DC, and was able to say her plane had been hijacked and give him details of the hijacking before the call got disconnected (see (Between 9:15 a.m. and 9:25 a.m.) September 11, 2001). [CNN, 9/14/2001; 9/11 Commission, 7/24/2004, pp. 9] Since then, Ted Olson has called the Department of Justice command center and passed on the information she provided (see (Between 9:17 a.m. and 9:29 a.m.) September 11, 2001). [Federal Bureau of Investigation, 9/11/2001; 9/11 Commission, 8/26/2004, pp. 32]
Secretary Answers the Call - Shortly after making her first call to him, Barbara Olson calls Ted Olson again. [9/11 Commission, 7/24/2004, pp. 9] The call is initially answered by Lori Keyton, a secretary in Ted Olson’s office. When Keyton picks up the phone, Barbara Olson says, “It’s Barbara.” Keyton says she will put her through to her husband. [Federal Bureau of Investigation, 9/11/2001] Ted Olson is told his wife is on the phone again and the call is put through to him.
Barbara Olson Says Her Plane Has Been Circling Around - Barbara Olson then gives her husband additional information about the hijacking of Flight 77. She says the pilot announced that the plane had been hijacked. Ted Olson asks if she has any idea of her plane’s location. [Federal Bureau of Investigation, 9/11/2001; CNN, 9/14/2001; 9/11 Commission, 7/24/2004, pp. 9; 9/11 Commission, 8/26/2004, pp. 32] She says the plane was hijacked shortly after takeoff and has been circling around for a while. [CNN, 9/14/2001; Fox News, 9/14/2001] (However, according to the 9/11 Commission Report, Flight 77 was hijacked between around 8:51 a.m. and 8:54 a.m. (see 8:51 a.m.-8:54 a.m. September 11, 2001), more than 30 minutes after it took off (see (8:20 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 8] ) She says it is currently flying over some houses. After consulting another person on the plane, she says she thinks they are heading northeast.
Barbara Olson Asks What She Should Tell the Pilot - Ted Olson says two aircraft, besides Flight 77, were hijacked this morning and these planes subsequently crashed into the World Trade Center. Barbara Olson “absorbed the information,” the solicitor general will later recall. The couple then try to reassure each other. Ted Olson says, “It’s going to come out okay” and Barbara Olson tells him the same thing. She then says, “I love you.” Before the call ends, the couple “segued back and forth between expressions of feeling for one another and this effort to exchange information,” Ted Olson will recall. [Federal Bureau of Investigation, 9/11/2001; CNN, 9/14/2001; 9/11 Commission, 7/24/2004, pp. 9; 9/11 Commission, 8/26/2004, pp. 32] “We exchanged the feelings that a husband and wife who are extraordinarily close—as we are—those kind of sentiments,” he will say. [Fox News, 9/14/2001] The last thing Barbara Olson says is: “What shall I tell the pilot? What can I tell the pilot to do?” This implies that either the plane’s pilot or the co-pilot is at the back of the plane, where the hijackers moved the passengers, Ted Olson will note. [Washington Post, 9/12/2001; CNN, 9/14/2001]
Call Is Abruptly Cut Off - The call then ends abruptly, with the line suddenly going dead. It has lasted “two or three or four minutes,” Ted Olson will estimate. [Federal Bureau of Investigation, 9/11/2001; CNN, 9/14/2001; 9/11 Commission, 8/26/2004, pp. 32] Ted Olson will then return to watching the coverage of the attacks at the WTC on television. When he sees the reports about an attack at the Pentagon, he will immediately think his wife’s plane crashed there (see (Shortly After 9:37 a.m.) September 11, 2001). [Federal Bureau of Investigation, 9/11/2001; Federal Bureau of Investigation, 9/11/2001; Fox News, 9/14/2001]
Call Is Made Sometime between 9:20 a.m. and 9:30 a.m. - The exact time of Barbara Olson’s second call to her husband is unclear. A list compiled by the Department of Justice supposedly showing all of the calls made today from Flight 77 will include four “connected calls to unknown numbers” (see 9:15 a.m.-9:30 a.m. September 11, 2001) and the 9/11 Commission Report will determine that these include the two calls made by Barbara Olson. According to the information in the list, her second call must occur at 9:20 a.m., 9:25 a.m., or 9:30 a.m. and last for 4 minutes 34 seconds, 2 minutes 39 seconds, or 4 minutes 20 seconds. [9/11 Commission, 5/20/2004; 9/11 Commission, 7/24/2004, pp. 455; 9/11 Commission, 8/26/2004, pp. 94]
Call Is Made Directly to Ted Olson's Office - It is also unclear whether Barbara Olson makes this call using a cell phone or an Airfone. Keyton’s phone has no caller identification feature and so she is unable to determine what kind of phone Barbara Olson uses. [Federal Bureau of Investigation, 9/11/2001] But the Department of Justice will determine that all of the calls from Flight 77 were made using Airfones. [9/11 Commission, 5/20/2004] Barbara Olson makes the call by dialing “0,” apparently in an attempt to reach an operator, according to an FBI report. [Federal Bureau of Investigation, 9/20/2001] But Keyton will say that, unlike the first call, Barbara Olson’s second call to her husband is made directly to his office, rather than reaching it via an operator. [Federal Bureau of Investigation, 9/11/2001] And Mercy Lorenzo, the operator who connected Barbara Olson’s first call to Ted Olson’s office (see (Between 9:15 a.m. and 9:25 a.m.) September 11, 2001), will apparently mention dealing with only one call, not two, from Barbara Olson when she is interviewed by the FBI. [Federal Bureau of Investigation, 9/11/2001]

Entity Tags: Theodore (“Ted”) Olson, Mercy Lorenzo, Lori Lynn Keyton, Barbara Olson

Timeline Tags: Complete 911 Timeline

A helicopter belonging to the US Park Police Aviation Unit.A helicopter belonging to the US Park Police Aviation Unit. [Source: United States Park Police]A US Park Police helicopter is directed to intercept the aircraft that subsequently hits the Pentagon, according to the later statements of US Navy historian John Darrell Sherwood. The helicopter’s pilot reportedly describes the incident when later interviewed by a US Marine Corps historian. Details of the pilot’s account are then revealed by Sherwood, who is a colleague of the Marine Corps historian, while he is interviewing Jeffrey Mark Parsons of the United States Border Patrol about his experiences of the 9/11 attacks.
Pilot Is Told to Prevent the Plane from Hitting the Pentagon - According to Sherwood, the helicopter pilot, who is “an aviation sergeant with the United States Park Police,” is “in the area [of the Pentagon] and he got a call saying, ‘Try to intercept this plane, try to distract the plane, try to do something to, you know, prevent the plane from going into the Pentagon.’” It is unclear from what Sherwood says whether the helicopter is on the ground or already airborne at this time. In response to the instruction, the helicopter goes “to try to distract” the approaching aircraft.
Helicopter Is Witnessed near the Pentagon - What is apparently this Park Police helicopter is then witnessed by Parsons out of a window on the 17th floor of the hotel he is staying at. Parsons sees it flying toward the helicopter landing pad at the Pentagon, two or three minutes before the Pentagon is attacked. [US Naval Historical Center, 12/13/2001; Goldberg et al., 2007, pp. 258] Other individuals near or inside the Pentagon see what is presumably the same helicopter around this time (see (9:35 a.m.-9:36 a.m.) September 11, 2001 and Shortly Before 9:37 a.m. September 11, 2001). [CNN, 9/11/2001; Washington Post, 9/5/2002; Priess, 2016, pp. 244-245] Parsons has been staying at the Marriott Residence Inn in Arlington, near the Pentagon, for almost a month, but, he will recall, he has “never seen a helicopter approach the Pentagon from that direction before.”
Pilot Sees the Pentagon Attack - At some point, the helicopter lands for a period near the Pentagon. According to Sherwood, it “landed, at one point, near the Memorial Bridge, and there’s that strip of land before you get to the Memorial Cemetery.” Its pilot reportedly witnesses the attack on the Pentagon. He “saw the plane go in, and then the next thing he started doing is medevacing people out of there,” according to Sherwood. When told while being interviewed by Sherwood that the helicopter pilot is instructed to intercept a plane approaching the Pentagon, Parsons will ask, “Then they knew [the plane] was headed toward the Pentagon before it actually hit the Pentagon, then?” To this, Sherwood will only answer, “I guess that helicopter swung around, but by the time he got around, the plane was already into the building.”
Park Police Flies Huey Helicopters - The helicopter is a white and blue Huey, according to Sherwood. [US Naval Historical Center, 12/13/2001] The Park Police Aviation Unit has two Bell 412 helicopters. [Aviation International News, 10/1/2001; Rotor and Wing, 11/2001; Rotor and Wing, 2/2002; National Park Service, 10/16/2004] (The Bell 412 is a more modern version of the “Huey” helicopter. [New York Times, 8/24/2003; USA Today, 10/25/2007] ) The aviation unit is located in Anacostia Park in southeast Washington, across the Potomac River from the Pentagon. [Aviation International News, 10/1/2001; National Park Service, 10/16/2004]
Witness Will Be Told, 'Don't Tell Anyone about' the Incident - Most accounts of the unit’s actions on this day will make no mention of this incident, and only describe Park Police helicopters taking off in the minutes after the attack on the Pentagon (see Shortly After 9:37 a.m. September 11, 2001). [Rotor and Wing, 11/2001; NBC 4, 9/11/2003; McDonnell, 2004, pp. 20 pdf file; Goldberg et al., 2007, pp. 161-162] However, it appears there may be an attempt to keep the incident secret. After Parsons recalls seeing the helicopter near the Pentagon minutes before the attack there, Sherwood will instruct him: “Don’t tell anyone about that story, because that’s one of our, I think that’s one of the best stories that’s going to come out of this. We don’t want the press to get this.” [US Naval Historical Center, 12/13/2001]

Entity Tags: Jeffrey Mark Parsons, John Darrell Sherwood, United States Park Police

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

A number of witnesses see a helicopter flying near the Pentagon in the minutes before the attack there.
bullet Jeffrey Mark Parsons, an assistant chief patrol agent with the United States Border Patrol, sees a blue and white helicopter that appears as if it is coming in to land, from a window on the 17th floor of the hotel he is staying at, near the Pentagon. Parsons will later recall that two or three minutes before the Pentagon attack occurs: “I saw [the helicopter] circle… between the hotel and the Pentagon, going toward the landing pad [at the Pentagon] where that airliner ultimately hit. And I thought that he landed on the pad.” Parsons will say the helicopter flies in at “a weird angle,” and recall that he has been staying at the Marriott Residence Inn in Arlington for almost a month, but has “never seen a helicopter approach the Pentagon from that direction before.” He will recognize the helicopter as a Huey because he has flown Hueys and knows they make “a very distinct sound.” According to John Darrell Sherwood, a Navy historian who interviews Parsons about the incident, the helicopter belongs to the US Park Police and has been instructed to intercept the aircraft that subsequently hits the Pentagon (see Shortly Before 9:35 a.m. September 11, 2001). [US Naval Historical Center, 12/13/2001; Goldberg et al., 2007, pp. 258]
bullet A senior Air Force officer who is somewhere outside the Pentagon also sees a helicopter circling the Pentagon around this time, although he believes it to be a US military helicopter. Shortly after the Pentagon attack, the unnamed officer will tell a CNN reporter that the helicopter “disappeared behind the building where the helicopter landing zone is… and he then saw [a] fireball go into the sky” when the Pentagon is hit. [CNN, 9/11/2001]
bullet Jennifer Reichert, who is stuck in traffic on Route 27 in front of the Pentagon, will describe that just before the attack, “A helicopter takes off from the heliport at the Pentagon.” She will add: “Minutes—maybe seconds—later, I hear it: American Airlines Flight 77 screams toward the Pentagon. The explosion [of the crash] shakes my car.” [Washington Post, 9/5/2002]
bullet Secretary of Defense Donald Rumsfeld and Denny Watson, his CIA briefer, who are in Rumsfeld’s office at the Pentagon, see a helicopter flying very close to the building, outside the window of the office, and then pulling away just before the building is attacked (see Shortly Before 9:37 a.m. September 11, 2001). [Priess, 2016, pp. 244-245]
Perhaps due to the presence of this helicopter in the area, some people will initially think the attack on the Pentagon involves a helicopter hitting the building. Captain William Durm, the commander of the Pentagon’s Triservice Dental Clinic, will head to the building’s center courtyard shortly after the Pentagon is hit. Someone there will tell him a helicopter has hit the other side of the building. [Office of Medical History, 9/2004, pp. 11] Some early news reports will suggest a helicopter crashed into the Pentagon. [Thomas Crosbie Media, 9/11/2001; Poynter Institute, 9/2/2002] One report will claim that “one aircraft and a helicopter have crashed into the Pentagon.” [Airline Industry Information, 9/11/2001] Vice President Dick Cheney will tell NBC’s Meet the Press that “the first reports on the Pentagon attack suggested a helicopter” hit the building. [Meet the Press, 9/16/2001] The Guardian will report that one witness claims the explosion that occurs when the Pentagon is hit blows up a helicopter circling overhead. [Guardian, 9/12/2001] New York Times columnist William Safire will report that, at approximately this time, Cheney is told that either another plane or “a helicopter loaded with explosives” is heading for the White House. [New York Times, 9/13/2001]

Entity Tags: Jennifer Reichert, Jeffrey Mark Parsons, John Darrell Sherwood, Pentagon, Richard (“Dick”) Cheney, United States Park Police, Denny Watson, William Safire, William Durm, Donald Rumsfeld

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Secretary of Defense Donald Rumsfeld and Denny Watson, his CIA briefer, see a helicopter flying very close to the Pentagon, just outside the window of Rumsfeld’s office, shortly before the Pentagon is attacked. [Priess, 2016, pp. 244-245] Watson has been giving Rumsfeld his daily intelligence briefing in his office at the Pentagon and they are both aware of the crashes at the World Trade Center (see (Shortly After 9:03 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 37; Rumsfeld, 2011, pp. 335] Rumsfeld is skimming through a copy of the President’s Daily Brief when the sound of a helicopter outside causes him to stop what he is doing. The helicopter, which is blue and white, is “hovering so close to the window that I could see what one of the men in it looked like,” Watson will later recall. He has “dark hair, a beard and a mustache, and reflector sunglasses.” Rumsfeld and Watson talk about how easy it would be for the pilot to turn the helicopter and crash into Rumsfeld’s office. Finally, the helicopter pulls away from the Pentagon. As it does, Rumsfeld and Watson feel the building shake due to it being attacked (see 9:37 a.m. September 11, 2001). [Priess, 2016, pp. 244-245] A number of other people will recall seeing a helicopter flying close to the Pentagon around this time (see (9:35 a.m.-9:36 a.m.) September 11, 2001). [CNN, 9/11/2001; Washington Post, 9/5/2002] One of them, Jeffrey Mark Parsons, will describe the helicopter he sees as being blue and white, so it is presumably the helicopter that Rumsfeld and Watson see. The helicopter belongs to the US Park Police and its pilot has been directed to try and intercept a plane, presumably Flight 77, that was approaching the Pentagon, according to US Navy historian John Darrell Sherwood (see Shortly Before 9:35 a.m. September 11, 2001). [US Naval Historical Center, 12/13/2001]

Entity Tags: Donald Rumsfeld, Denny Watson, United States Park Police

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Vice President Dick Cheney, after being evacuated from his office, stops in an underground tunnel leading to the Presidential Emergency Operations Center (PEOC) below the White House, where he learns about the attack on the Pentagon and talks over the phone with President Bush. Secret Service agents hurried Cheney out of his office in the West Wing of the White House at around 9:36 a.m., according to some accounts (see (9:36 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 39-40; Gellman, 2008, pp. 114-116] (However, other accounts will suggest he was evacuated from his office earlier on, at around 9:03 a.m. (see (Shortly After 9:03 a.m.) September 11, 2001). [New York Times, 9/13/2001; Daily Telegraph, 12/16/2001; ABC News, 9/14/2002] ) The Secret Service agents then rushed the vice president along the hallway, through some locked doors, and down some stairs into an underground tunnel. “It’s a small corridor,” Cheney will later describe. “There is a door at each end, a fairly heavy door. It’s obviously a place of refuge… a shelter for the president or, in this case, the vice president.” [White House, 11/19/2001]
Agents Take Up Positions on Staircase - Cheney arrives in the tunnel about a minute after leaving his office. [9/11 Commission, 7/24/2004, pp. 40; Hayes, 2007, pp. 335] He will recall that when he reaches the bottom of the stairs, he “watched as Secret Service agents positioned themselves at the top, middle, and bottom of the staircase, creating layers of defense in case the White House itself should be invaded.” One of the agents, James Scott, gives out “additional firearms, flashlights, and gas masks” to his colleagues. Scott tells Cheney that he’d evacuated him from his office because he’d heard over his radio that “an inbound, unidentified aircraft” was flying toward the White House (see (9:35 a.m.) September 11, 2001).
Cheney Asks to Talk to the President - Moments later, Scott receives another report over his radio. He passes on what he is told to Cheney, saying, “Sir, the plane headed for us just hit the Pentagon.” Cheney will comment, “Now I knew for certain that Washington as well as New York was under attack, and that meant that President Bush, who had been at an elementary school in Florida, had to stay away.” [Cheney and Cheney, 2011, pp. 1-2] Cheney and the Secret Service agents with him therefore stop in an area of the tunnel where there is a bench to sit on and a secure phone, and Cheney says he wants to speak to the president. It takes some time for his call to get connected, however, and so he will speak to Bush at 9:45 a.m. (see (9:45 a.m.-9:56 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 40; Hayes, 2007, pp. 335] There is also a television in the tunnel, on which Cheney will see the coverage of the burning Pentagon after the building has been hit (see 9:39 a.m.-9:44 a.m. September 11, 2001). The vice president will be joined in the tunnel by his wife, Lynne Cheney, at around 9:55 a.m. (see (9:55 a.m.) September 11, 2001). The Cheneys will enter the PEOC shortly before 10:00 a.m., according to the 9/11 Commission Report (see (9:58 a.m.) September 11, 2001). [White House, 12/17/2001; 9/11 Commission, 7/24/2004, pp. 40]

Entity Tags: US Secret Service, Richard (“Dick”) Cheney, James Scott

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

Ted Olson, the solicitor general of the United States, immediately thinks Flight 77, which his wife was a passenger on, has crashed when he sees reports on television about an explosion at the Pentagon. [Federal Bureau of Investigation, 9/11/2001; Fox News, 9/14/2001; Daily Telegraph, 3/5/2002] Ted Olson was called by his wife, Barbara Olson, at his office at the Department of Justice in Washington, DC, sometime after the second hijacked plane crashed into the World Trade Center. She told him her plane had been hijacked and gave him details of the hijacking before the call got disconnected (see (Between 9:15 a.m. and 9:25 a.m.) September 11, 2001). She called again a short time later and gave him additional details of the hijacking, but that call also got cut off (see (Between 9:20 a.m. and 9:30 a.m.) September 11, 2001). He then returned to watching the coverage of the crashes at the WTC on television and, after a short time, sees the reports indicating some kind of explosion has occurred at the Pentagon (see 9:39 a.m.-9:44 a.m. September 11, 2001). Ted Olson will later recall that, even though it is some time before reports suggest that the incident involved a plane crashing at the Pentagon (see 9:43 a.m.-9:53 a.m. September 11, 2001), he immediately knows Flight 77, his wife’s plane, has crashed. [CNN, 9/14/2001; 9/11 Commission, 7/24/2004, pp. 9] “I knew it was her,” he will comment. [Daily Telegraph, 3/5/2002] “I did and I didn’t want to, but I knew.” [CNN, 9/14/2001] “I knew in my heart that was that aircraft and I also knew in my heart that [Barbara Olson] could not possibly have survived that kind of an explosion with a full load of fuel on a recently taken-off airplane,” he will say. [Fox News, 9/14/2001] Ted Olson shares his thoughts with some of his colleagues. Helen Voss, his special assistant, watched television with him after the second call from his wife ended. She will recall that when the incident at the Pentagon starts being reported, he says, “That’s Barbara’s plane.” [Federal Bureau of Investigation, 9/11/2001] And Allen Ferber, a security officer from the Department of Justice command center, sat and watched television with the solicitor general for about 10 minutes after he received the second call from his wife (see (Between 9:17 a.m. and 9:29 a.m.) September 11, 2001). Ferber then left Ted Olson’s office but he returns to it after the incident at the Pentagon is reported. He will recall that, apparently referring to Flight 77, Ted Olson says to him, “The plane is down.” Ferber says he is very sorry and then leaves the office again. [Federal Bureau of Investigation, 9/11/2001] Ted Olson will stay in his office for the next few hours, phoning friends and family members to let them know his wife is dead. [CNN, 9/14/2001; Daily Telegraph, 3/5/2002]

Entity Tags: Theodore (“Ted”) Olson, Helen Voss, Barbara Olson, Allen Ferber

Timeline Tags: Complete 911 Timeline

The Pentagon on fire.The Pentagon on fire. [Source: Press Association]Television news reports describe an explosion and fire occurring at the Pentagon, but do not specify that a plane hit it:
bullet Two seconds after 9:39 a.m., reporter Jim Miklaszewski states on NBC News: “I don’t want to alarm anybody right now, but apparently, there—it felt, just a few moments ago, like there was an explosion of some kind here at the Pentagon. We’re on the E-ring of the Pentagon. We have a window that faces out toward the Potomac, toward Kennedy Center. We haven’t been able to see or—or hear anything after the initial blast. I just stepped out in the hallway. Security guards were herding people out of the building, and I saw just a moment ago as I looked outside, a number of construction workers who have been working here, have taken flight. They’re running as far away from the building as they can right now. I—I hear no sirens going off in the building; I see no smoke, but the building shook for just a couple of seconds. The windows rattled and security personnel are doing what they can momentarily to clear this part of the building. Again, I have no idea whether it was part of the construction work, whether it was an accident or what is going on. We’re going to try to find those details and get them to you as soon as possible. But interestingly enough, one intelligence official here in the building said when he saw what appeared to be the coordinating attack on the World Trade Center, his advice was to stay away from the outside of the building today just in case.” [NBC, 9/11/2001]
bullet At 9:40, CNN coverage includes a banner stating, “Reports of fire at Pentagon.” [CNN, 9/11/2001] Three minutes later, CNN producer Chris Plant reports from the Pentagon: “It’s impossible for me to say… exactly what caused this. I did not hear an explosion but there is certainly a very, very significant fire in this enormous office building.” [CNN, 9/11/2001]
bullet At 9:42, ABC News reports smoke coming from somewhere behind the Old Executive Office Building, next to the White House. Two minutes later it reports a “fire confirmed at the Pentagon.” [ABC News, 9/11/2001]
bullet At 9:43, CBS News reports “smoke pouring out of the Pentagon,” but adds, “We don’t know whether this is the result of a bomb or whether it is yet another aircraft that has targeted a symbol of the United States’ power.” [CBS, 9/11/2001]
However, no media outlets record video footage of the Pentagon crash, and the cause of the explosion remains unknown for some minutes afterward. The Associated Press is apparently the first source to report that a plane hit the Pentagon (see 9:43 a.m.-9:53 a.m. September 11, 2001).

Entity Tags: Pentagon, Jim Miklaszewski

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

An Associated Press news alert at 9:43 a.m. states, “An aircraft has crashed into the Pentagon, witnesses say.” [Associated Press, 2001 pdf file; Broadcasting and Cable, 8/26/2002] This is apparently the first news of the crash. Initial television reports stated there had been an explosion at the Pentagon, but not that a plane caused it (see 9:39 a.m.-9:44 a.m. September 11, 2001). Minutes later, there is still uncertainty over what caused the explosion. At 9:49, CNN’s Chris Plant reports from the Pentagon, “[I]nitial reports from witnesses indicate that there was in fact a helicopter circling the building, contrary to what the AP reported, according to the witnesses I’ve spoken to anyway, and that this helicopter disappeared behind the building, and that there was then an explosion” (see (9:35 a.m.-9:36 a.m.) September 11, 2001). [CNN, 9/11/2001] It is not until 9:53 that CNN confirms, “it was a plane that crashed into the Pentagon.” [CNN, 9/11/2001]

Entity Tags: CNN, Associated Press

Timeline Tags: Complete 911 Timeline, 9/11 Timeline

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