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Profile: Thomas Gould
Thomas Gould was a participant or observer in the following events:
Paul Montanus. [Source: United States Naval Academy]Major Paul Montanus and Lieutenant Colonel Thomas Gould, two military aides who are accompanying President Bush on his visit to Florida, are notified that a plane has hit the World Trade Center, but they do not yet realize the crash was deliberate, as part of a terrorist attack. [Marist Magazine, 10/2002; Lompoc Record, 9/11/2011; CBS Sports, 8/31/2012] The president has five military aides, who are representatives of the Air Force, the Army, the Navy, the Marines, and the Coast Guard. A military aide will accompany the president wherever he goes. [Lompoc Record, 9/11/2011; Santa Barbara News-Press, 9/11/2011] Montanus, a Marine Corps officer, is currently the president’s “advance aide.” He inspected the locations for the president’s Florida visit beforehand and is accompanying Bush on his trip to the Emma E. Booker Elementary School in Sarasota. [Marist Magazine, 10/2002; Lompoc Record, 9/11/2011] Gould, an Air Force officer, is the “courier military aide,” who is responsible for handling military emergency operations. He is currently off duty for a few hours, and is working out in the gym at the resort on Longboat Key where Bush spent the previous night (see September 10, 2001). [Lompoc Record, 9/11/2011; Santa Barbara News-Press, 9/11/2011]
Military Aides Alerted to Crash at WTC - Montanus is notified of the crash at the WTC while traveling to the Booker Elementary School in the president’s motorcade. He apparently does not realize it was part of a terrorist attack. [Marist Magazine, 10/2002] “We had heard that a plane had hit the building, but not much more,” he will later recall. [CBS Sports, 8/31/2012] Gould learns what happened in New York when his pager goes off, with a message from the Presidential Emergency Operations Center below the White House that informs him, “A plane just crashed into the World Trade Center.” Gould then sees the coverage of the crash on the television in the gym. He finishes his workout and then calls his wife, to discuss the incident with her. As a trained pilot, Gould wonders how such a crash could have occurred. Like Montanus, he thinks it was an accident. “Part of me doesn’t want to believe it’s anything else,” he will recall. Gould will still be on the phone with his wife when the second plane hits the WTC, and then realize that some kind of attack is taking place (see (9:04 a.m.-9:45 a.m.) September 11, 2001).
Military Aide Gives President 'Direct Access to His Military Commanders' - The job of the presidential military aide is, primarily, to be the emergency action officer for the president, but it also involves being the president’s military representative for official functions and his personal aide on weekends. Military aides carry what is called the “nuclear football,” which is a briefcase that holds critical codes that are necessary to initiate a nuclear attack, and other emergency operations details that the president might need when he is away from the White House. Gould will explain that, as the presidential military aide, his role is “to ensure that the commander in chief had direct access to his military commanders; specifically, in the realm of if we were under a nuclear attack, I would present the president with his options.” [Lompoc Record, 9/11/2011; Santa Barbara News-Press, 9/11/2011]
Military officers exchanging the ‘nuclear football’ under the nose of Air Force One. [Source: J. Scott Applewhite / Associated Press]Lieutenant Colonel Thomas Gould, a military aide who is accompanying President Bush on his visit to Florida, promptly arranges for Air Force One to leave Sarasota after he learns that a second plane has hit the World Trade Center. Gould, one of the president’s five military aides, is currently off duty for a few hours and at the resort on Longboat Key where Bush spent the previous night (see September 10, 2001), while another military aide, Major Paul Montanus, is with Bush at the Emma E. Booker Elementary School in Sarasota. Gould was alerted to the first crash at the WTC but thought it was an accident (see Shortly After 8:46 a.m. September 11, 2001). He is talking on the phone with his wife and watching the coverage of the crash on television when a second plane, Flight 175, hits the WTC at 9:03 a.m. (see 9:03 a.m. September 11, 2001). Realizing this must be a deliberate act, Gould abruptly ends the call with his wife. “At that point I know something has happened,” he will later recall. “It’s bigger than an accident. It’s an attack of some sort. I don’t think I thought through what kind of attack it was, but I knew it was something concerted.” Gould has tactical control of all the military assets that support the president, including presidential aircraft, and he has the ability to move assets on behalf of the president. He therefore calls Colonel Mark Tillman, the pilot of Air Force One, immediately and tells him to get the president’s plane and its crew ready to depart as soon as possible. He then heads to the Sarasota airport, getting there at around 9:30 a.m. After the president’s motorcade arrives at the airport at 9:43 a.m. (see (9:43 a.m.) September 11, 2001), Gould meets Montanus under the nose of Air Force One. Following strict protocol, Montanus gives Gould the “nuclear football”—a briefcase carried by the president’s military aide that holds the codes and plans necessary for the president to initiate a nuclear attack. Gould will be on Air Force One with the president when the plane takes off (see 9:54 a.m. September 11, 2001), but Montanus will stay behind in Sarasota, as is procedure. [Lompoc Record, 9/11/2011; Santa Barbara News-Press, 9/11/2011]
William Buzinski. [Source: William Buzinski]Security is increased around Air Force One, the president’s plane, in response to the second attack on the World Trade Center and the pilot is informed that the aircraft may be targeted by terrorists while it is on the ground. Air Force One is currently at Sarasota-Bradenton International Airport in Florida, where it has been since the previous evening (see September 10, 2001). Only the standard level of security has been provided, with cones marking a security zone around the plane. Will Chandler, the chief of security, has been standing inside these cones and guarding the aircraft. According to Colonel Mark Tillman, the pilot of Air Force One, prior to the attacks on the WTC, “there was no intel, there was nothing that said we’re about to be attacked.” But Tillman will later recall that after he learns of the second plane crash in New York and realizes it is a deliberate attack, he and the rest of the plane’s crew “start pulling out all the plans that we know we have to execute to keep the president safe and ensure the continuity of government.” [United Services Automobile Association, 9/11/2011; US Air Force, 2/29/2012 ]
Personnel Protecting Air Force One Increase Security - The level of security around Air Force One is increased after the second attack on the WTC occurs. Staff Sergeant William Buzinski, whose job is to protect the plane, was told about the first crash at the WTC by a member of the Secret Service. After the second crash occurs, Buzinski sees the same agent running across the tarmac toward him. The agent tells him, “Another plane hit the towers.” Buzinski realizes right away that the incident must have been an act of terrorism. In response to the news, he will recall, “We started to increase security around the plane—made it a tighter bubble.” [Politico Magazine, 9/9/2016]
Pilot Says Air Force One Is 'Ready to Go' - Lieutenant Colonel Thomas Gould, a military aide who is accompanying President Bush on his visit to Florida, calls Tillman and instructs him to get Air Force One and its crew ready to leave immediately (see (9:04 a.m.-9:45 a.m.) September 11, 2001). [Santa Barbara News-Press, 9/11/2011] Mark Rosenker, the director of the White House Military Office, and Edward Marinzel, the head of the president’s Secret Service detail, who are with Bush at the Emma E. Booker Elementary School in Sarasota, also call Tillman. Tillman will recall that they ask him: “What is our status? If [Bush and his entourage] can come to us within 10 minutes, can we get going?” Tillman replies: “Yes, absolutely. We are ready to go.”
Pilot Is Told the Plane Is a 'Sitting Duck' - Tillman is informed that “about nine planes” have been hijacked and that “one is in the Florida area.” Rosenker tells him: “Assume that [Air Force One is] a target on the ramp in Sarasota. It’s a large 747. [It is] sitting wide open. [A] sitting duck.” Tillman will say that his intention, therefore, is “to move that aircraft. Get it out of the way, and come back and grab the president when he’s ready to go.” He cannot do this, however, because Bush wants to “come rushing back to us and head to Washington, DC.” Secret Service agents with the president instruct Tillman: “We are coming at you as fast as we can come at you. Do not—repeat—do not move.”
People Are Moved Away from Air Force One - “We started getting reports of unidentified people all around the airport,” Tillman will recall, and there is a “possibility that we were subject to the plan to go ahead and assassinate the president.” The crew of Air Force One has “no idea what was going on” and is receiving “a lot of misinformation” while waiting for the president to arrive at the airport. To increase security, people are pushed away from Air Force One. This, according to Tillman, is so that “whoever was near that aircraft had a good reason to be there.” [United Services Automobile Association, 9/11/2011; US Air Force, 2/29/2012 ]
Military Presence Is Increased at the Airport - White House communications director Dan Bartlett, who has gone to the Booker Elementary School with Bush, notices the increased security around Air Force One when the president’s motorcade arrives at the Sarasota airport (see (9:43 a.m.) September 11, 2001). There is always “an incredible security presence” around the plane, he will comment. But now he sees “the redoubling of that.” There is “more of a military presence at the airport, as opposed to just a security [made up] of local police officers or anything like that.” [White House, 8/12/2002] Bartlett sees “a lot of military uniforms” and notices “the perimeters [around Air Force One] increasing.” Furthermore, he will recall, “[T]he scrutiny for entering the perimeter was much tougher than you could ever imagine.” [White House, 8/12/2002] Mike Morell, the president’s CIA briefer, will describe, “When we got back to the plane, it was ringed by security and Secret Service [agents] with automatic weapons.” “I’d never seen anything like that before,” he will comment. [Politico Magazine, 9/9/2016]
Sheriff in a Helicopter Watches Over the Airport - Meanwhile, a helicopter arrives to keep watch over the airport. Sergeant Kevin Kenney of the Sarasota County Sheriff’s Office had been scheduled to fly the Sheriff’s Office helicopter to cover Bush’s motorcade as it traveled to the Booker Elementary School this morning, but was unable to do so because of heavy fog. However, after the second attack on the WTC, a member of Bush’s Secret Service detail instructs him to launch the helicopter and get to the Sarasota airport as soon as possible. He arrives there around the time Bush’s motorcade reaches the airport. The Secret Service then instructs Kenney to fly around the airport perimeter and be on the lookout for suspicious vehicles or groups of people. He notices “numerous civilian vehicles… already responding to the vicinity of the airport and gathering along the roadways in the proximity.” He relays information to Bush’s Secret Service detail and local agencies that are dispatching patrol units to the area. Kenney continues his surveillance of the airport for the 10 minutes or so it takes to get Bush and the other passengers onto Air Force One. [Sheriff, 9/2011; Longboat Observer, 9/8/2011] Additionally, reporters and other individuals who are traveling with the president are subjected to a strict security check while they are boarding the plane (see (9:45 a.m.-9:53 a.m.) September 11, 2001). [Sammon, 2002, pp. 99]
Thomas Gould. [Source: Nathan Lipscomb / US Air Force]A discussion takes place on Air Force One between Andrew Card, the White House chief of staff, Edward Marinzel, the head of President Bush’s Secret Service detail, Lieutenant Colonel Thomas Gould, Bush’s military aide, and Colonel Mark Tillman, the pilot, about where the president’s plane should go. [9/11 Commission, 7/24/2004, pp. 39] Air Force One’s original flight plan had Washington, DC, as the destination. [White House, 8/29/2002] And Bush has been anxious to return to Washington, to lead the government’s response to the terrorist attacks. [White House, 8/12/2002; White House, 8/16/2002; Bush, 2010, pp. 130] But when it took off from Sarasota-Bradenton International Airport in Florida (see 9:54 a.m. September 11, 2001), Air Force One had no fixed destination. According to the 9/11 Commission Report, the objective had been “to get up in the air—as fast and as high as possible—and then decide where to go.”
Washington Considered 'Too Unstable for the President to Return' - Now, in the discussion, it is decided that the plane should head somewhere other than Washington. Marinzel says he feels “strongly that the situation in Washington [is] too unstable for the president to return there” and Card agrees with him, according to the 9/11 Commission Report. [White House, 8/12/2002; 9/11 Commission, 7/24/2004, pp. 39] Mark Rosenker, the director of the White House Military Office, who is also on Air Force One, will recall that the decision to head to a destination other than Washington is “made based on the fact that the Pentagon had been hit, Washington was now clearly a target. There were a host of reports coming in that we could not tell [if they] were factual or not.” There is therefore “a consensus type of a decision made that perhaps we should look at an alternative site, clear the fog, and then make the final decision on where we would be going.” (It is unclear, however, whether Rosenker participates in the meeting between Card, Marinzel, Gould, and Tillman.) [White House, 8/29/2002]
President Reluctantly Accepts Decision - The time when the discussion of Air Force One’s destination takes place is unclear. Apparently describing this meeting, Card will say it takes place “up in the bedroom compartment” of the plane during the first “maybe five or 10 minutes of the flight,” meaning between around 9:55 a.m. and 10:05 a.m. [White House, 8/16/2002] But according to the 9/11 Commission Report, it takes place at about 9:45 a.m. [9/11 Commission, 7/24/2004, pp. 39] After the meeting, Bush will reluctantly accept the advice he is given, to head for a destination other than Washington, and at around 10:10 a.m. Air Force One will change course and fly west (see (10:10 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 315; Bush, 2010, pp. 130]
Michael Irwin. [Source: Publicity photo]Lieutenant Colonel Thomas Gould, a military aide who is accompanying President Bush on his visit to Florida, makes a call requesting a fighter escort and other assets to support Air Force One as it flies away from Sarasota. Gould, who has tactical control of all the military assets that support the president, including presidential aircraft, was with Bush on Air Force One when the plane took off from Sarasota-Bradenton International Airport (see 9:54 a.m. September 11, 2001). He has talked with Colonel Mark Tillman, Air Force One’s pilot, about the plane’s ability to evade other aircraft. “At this point we don’t know the scope of this attack and what’s in front of us,” Gould will later recall. Gould will say that because he “thought there was a threat,” he makes a phone call and asks for three things: fighter jets to escort Air Force One, a refueling plane, and an AWACS (Airborne Warning and Control System plane) to provide the ability to “see” around the president’s plane.
Request Relayed over Conference Call - Gould will say, in 2011, that he calls the Pentagon to make this request. [Lompoc Record, 9/11/2011; Santa Barbara News-Press, 9/11/2011] However, other evidence indicates that he contacts the Presidential Emergency Operations Center (PEOC) below the White House with the request, and the request is then passed on to the Pentagon over the air threat conference call. A transcript of the air threat conference call shows that at 10:14 a.m., Colonel Michael Irwin, the director of operations for the White House Military Office, who is in the PEOC, says he has “just talked to [the] mil aide” on Air Force One, and then adds: “We’d like AWACS over Louisiana. We’d like fighter escort.” [US Department of Defense, 9/11/2001 ]
Fighters and AWACS Later Accompany Air Force One - An AWACS on a training mission off the coast of Florida is directed toward Air Force One and will accompany it all the way to Washington, DC (see Before 9:55 a.m. September 11, 2001). [Code One Magazine, 1/2002] Fighters will also arrive to escort the president’s plane. However, it will be over an hour before they reach it (see (11:29 a.m.) September 11, 2001). [USA Today, 9/11/2001] It is unclear if and when a refueling plane reaches Air Force One.
President Bush’s travels on 9/11. [Source: Yvonne Vermillion / MagicGrapix.com]Air Force One begins heading for Barksdale Air Force Base in Louisiana after the base is identified as a suitable interim destination for the president’s plane. [9/11 Commission, 7/24/2004, pp. 325] Washington, DC, was the plane’s original destination. [White House, 8/29/2002; Lompoc Record, 9/11/2011] But after taking off from Sarasota-Bradenton International Airport in Florida without a fixed destination (see 9:54 a.m. September 11, 2001), Air Force One changed course at around 10:10 a.m. and headed west (see (10:10 a.m.) September 11, 2001). This was because it had been determined that Washington was too unsafe for President Bush to return there (see (9:55 a.m.-10:04 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 39, 325] At that time, the plane’s new destination was undecided.
Military Base Sought for President to Make a Statement - Andrew Card, Bush’s chief of staff, who is with the president on Air Force One, will later recall, “And so we started looking at potential Air Force bases or Navy bases where we could land the plane.” [White House, 8/16/2002] Mark Rosenker, the director of the White House Military Office, will recall that Card comes up to him in the communications area of the plane and says, “We need to find a facility, a base that we can get to in a relatively short period of time so that the president can make a statement.” [White House, 8/29/2002]
Secret Service Told of Bush's Desire to Land - Card will recall: “I had a goal of landing the plane within an hour and a half. It was somewhat arbitrary, but I wanted to get the president down.” [White House, 8/16/2002] Card similarly tells Edward Marinzel, the head of the president’s Secret Service detail, that Bush wants to land so he can make a statement to the press. It is also noted “that the stop would provide an opportunity for the airplane to be refueled and those on board to effect necessary communication,” Marinzel will say. [United States Secret Service, 2001]
Offutt Air Base Rejected as Destination - Lieutenant Colonel Thomas Gould, Bush’s military aide, quickly researches the possibilities. [9/11 Commission, 7/24/2004, pp. 325] The first plan that is considered, according to Rosenker, is to fly all the way out to Offutt Air Force Base in Nebraska, but this idea is dismissed because it would take too long to get there, and it is “very important to the president to address the nation and make sure that the people could see that he was safe and in total control of the situation.” [White House, 8/29/2002] (Air Force One will in fact head to Offutt later in the day, landing there at 2:50 p.m. (see 2:50 p.m. September 11, 2001).)
Barksdale Makes 'the Greatest Sense' - Instead, at around 10:20 a.m., Gould identifies Barksdale Air Force Base as “an appropriate interim destination,” according to the 9/11 Commission Report. [9/11 Commission, 7/24/2004, pp. 325-326] Rosenker will recall: “Barksdale made the greatest sense to us. It was a highly secure Air Force base, had B-52s there; they had the capability to do what was necessary to secure Air Force One and to make sure that the president was safe, and make sure that we could provide the appropriate communications facility so the president could make his statement.” [White House, 8/29/2002]
Bush Agrees with Decision to Head to Barksdale - The final decision to head to Barksdale Air Base is made by Card, “after talking to the military and the Secret Service,” according to White House press secretary Ari Fleischer. [Fleischer, 2005, pp. 142] Bush agrees with the decision and Barksdale becomes his plane’s new destination. [Bush, 2010, pp. 130; Rove, 2010, pp. 255] Air Force One will land at Barksdale Air Force Base at around 11:45 a.m. (see 11:45 a.m. September 11, 2001). [9/11 Commission, 7/24/2004, pp. 325]
Will Chandler. [Source: National Geographic]Vice President Dick Cheney phones President Bush and tells him the White House has received a credible threat against Air Force One. [Sammon, 2002, pp. 106-107; Woodward, 2002, pp. 18; CBS News, 9/11/2002] The White House has just received an anonymous phone call in which the caller said the president’s plane would be the next terrorist target (see (10:30 a.m.) September 11, 2001). [Woodward, 2002, pp. 18; 9/11 Commission, 7/24/2004, pp. 554] The caller referred to the plane as “Angel,” which is the Secret Service’s code name for Air Force One. [Fleischer, 2005, pp. 141-142] Details of the call were passed on to government officials, including Cheney, in the Presidential Emergency Operations Center (PEOC) below the White House. [White House, 11/19/2001; Newsweek, 12/30/2001; 9/11 Commission, 7/24/2004, pp. 554]
Cheney Tells Bush about a 'Credible' Threat - Cheney now tells Bush: “We’re getting reports of a threat against you. It appears credible,” Major Robert Darling of the White House Military Office, who is with Cheney in the PEOC, will later recall. Cheney says, “We’re scrambling fighter escorts and the Secret Service is taking internal precautions on board Air Force One.” [Darling, 2010, pp. 61] Bush turns to Lieutenant Colonel Thomas Gould, his military aide, and passes on the news, saying, “A call came into the White House switchboard saying, ‘Angel is next.’” Bush then continues talking with Cheney and says, “We’re at war, Dick, and we’re going to find out who did this and we’re going to kick their ass.” [Sammon, 2002, pp. 107; Fleischer, 2005, pp. 141-142]
Pilot Is Told of the Threat and Asks for a Guard at the Cockpit Door - Colonel Mark Tillman, the pilot of Air Force One, is told about the threat. [CBS News, 9/11/2002] Noting that “Angel” is “a classified call sign of Air Force One,” Tillman will comment that “the only people that knew that call sign was us, [the] Secret Service, and the staff.” Therefore, he will say, “for somebody [to] call into the White House and say that Angel was next, that was just incredible.” [US Air Force, 2/29/2012 ] “It was serious before that, but now… no longer is it a time to get the president home,” Tillman will comment. “We actually have to consider everything we say. Everything we do could be intercepted and we have to make sure that no one knows what our position is.” Tillman asks to have an armed guard at his cockpit door. Will Chandler, the chief of security, is therefore summoned to the front of the plane and stands watch at the base of the stairs leading to the cockpit. No one is then allowed up these stairs. Secret Service agents double-check the identity of everyone on the plane, while the crew reviews the emergency evacuation plan. [CBS News, 9/11/2002; Politico Magazine, 9/9/2016]
Threat Influences the Decision to Fly to Nebraska - White House press secretary Ari Fleischer, who is on Air Force One with Bush, will say the threat against the president’s plane is what leads to the decision to take Bush to Offutt Air Force Base in Nebraska (see 2:50 p.m. September 11, 2001) and is also one of the reasons why Bush does not head back to Washington, DC, right away. [White House, 9/12/2001] However, during the afternoon, the Secret Service will determine that the reported threat was unfounded. [9/11 Commission, 7/24/2004, pp. 554] Shortly after Bush learns about the threat, Tillman will be informed that an aircraft that may have been hijacked is heading toward Air Force One (see (10:35 a.m.) September 11, 2001). [CBS News, 9/11/2002; CBS News, 1/17/2009] White House chief of staff Andrew Card will say he in fact learned a threat had been made against Air Force One almost an hour earlier, while he was being driven with Bush to Sarasota-Bradenton International Airport (see (Between 9:35 a.m. and 9:43 a.m.) September 11, 2001). [White House, 8/12/2002; White House, 8/16/2002; White House, 8/16/2002]
Colonel Mark Tillman, the pilot of Air Force One, is informed that unidentified fast-moving aircraft are heading toward his plane, and he becomes concerned that these may be armed fighter jets flown by foreign nationals. While Air Force One is heading out over the Gulf of Mexico, Tillman receives a call from an air traffic controller at the FAA’s Houston Center who tells him, “Air Force One, you have fast movers coming up at your 7 o’clock,” which means they are behind and to the left of his plane. Tillman thinks these aircraft could be fighters that are coming to escort Air Force One. He suggests this to Lieutenant Colonel Thomas Gould, a military aide who is accompanying President Bush on the plane. But Gould says: “I haven’t’ asked for fighters yet. We haven’t had the chance to do it yet.” [Aero-News Network, 7/19/2012; Wichita Eagle, 11/13/2012; KFDI, 12/11/2012] (However, a transcript of the Pentagon’s air threat conference call will show that Gould in fact requested fighters to escort Air Force One at around 10:13 a.m. (see (10:13 a.m.) September 11, 2001). [US Department of Defense, 9/11/2001 ] )
Pilot Told about Foreigners Flying Training Missions in the Gulf - Tillman asks the Houston Center controller, “Who are they?” The controller replies: “We don’t know. They just popped up on radar.” [US Air Force, 2/29/2012 ] He says the suspicious aircraft have “come somewhere out of Texas, we think, or somewhere out of the Gulf.” Around this time, Gould tells Tillman that the Air Force has informed him there are “foreign nationals in the Gulf of Mexico” who are out training in American F-16 fighters that are “heavily armed.” Tillman asks the Houston Center controller how fast the suspicious aircraft are flying and is told, “They’re supersonic.”
Aircraft Are Fighters Sent to Escort Air Force One - But then Tillman is called over radio by the pilot of one of the unidentified aircraft, who says, “Air Force One, Cowry 4-5, flight of two, we are your cover.” [Aero-News Network, 7/19/2012; KFDI, 12/11/2012] The pilot says his estimated time of arrival with Air Force One is in three minutes. [US Air Force, 2/29/2012 ] The aircraft are in fact two F-16s belonging to the Texas Air National Guard that launched from Ellington Field, an airport about 15 miles south of Houston, in order to escort Air Force One (see (After 9:56 a.m.) September 11, 2001). [BBC, 9/1/2002; Aviationist, 9/9/2011] Tillman will later describe this communication as the “coolest radio call I’ve ever heard in my life.” The reason, he will say, is that even though he can tell the pilots are “Texans, and they had an accent, it was not a foreign accent. So I knew: good people.” [KFDI, 12/11/2012] The F-16s “joined up on us, fighter on each wing, and they protected us for the rest of the day,” Tillman will recall. [Aero-News Network, 7/19/2012] Passengers on Air Force One will first notice fighters escorting their plane at around 11:29 a.m. (see (11:29 a.m.) September 11, 2001). [USA Today, 9/11/2001; USA Today, 9/7/2011]
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