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Hurricane Katrina

Outsourcing Emergency Management Services

Project: Hurricane Katrina
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Mitch Daniels, Bush’s first budget director, states: “The general idea—that the business of government is not to provide services, but to make sure that they are provided—seems self-evident to me.” (Elliston 9/22/2004)

Innovative Emergency Management (IEM), an emergency management and homeland security consulting firm, announces that the Department of Homeland Security has awarded it a $500,000 contract to lead the development of a catastrophic hurricane disaster plan (see September 23, 2004) for Louisiana and the city of New Orleans. Announcing the award, IEM Director of Homeland Security Wayne Thomas notes that “the greater New Orleans area is one of the nation’s most vulnerable locations for hurricane landfall. Given this area’s vulnerability, unique geographic location and elevation, and troubled escape routes, a plan that facilitates a rapid and effective hurricane response and recovery is critical.” (Innovative Emergency Management 6/3/2004; Insurance Journal 6/9/2004; US Congress 9/9/2005)

The Bush administration shifts FEMA funds away from pre-disaster preparation and implements policies to promote outsourcing of relief efforts to private companies. FEMA staff members warn that these policies will slow response times in emergency situations (Elliston 9/22/2004)

FEMA sponsors a 5-day exercise rehearsing for a mock storm, named “Pam,” that destroys over half a million buildings in New Orleans and forces the evacuation of a million residents. The drill is conducted by Innovative Emergency Management (IEM). (Associated Press 7/24/2004; Moller 7/24/2004; Borenstein 9/1/2005) It is attended by about 250 emergency officials and involves more than 40 federal, state, and local agencies, as well as volunteer organizations. As part of the scenario, about 200,000 people fail to heed evacuation orders. Pam slams directly into New Orleans bringing 120 mph winds, 20 inches of rain, 14 tornadoes, and a massive storm surge that overtops levees flooding the city with 20 feet of water containing a toxic mix of corpses, chemicals, and human waste. Eighty percent of the city’s buildings are damaged. Survivors crawl to the rooftops to wait for help, but rescue workers are impeded by impassable roads. (Federal Emergency Management Agency 7/23/2004; Borenstein 9/1/2005; Shane and Lipton 9/1/2005; Myers 9/2/2005; Fournier and Bridis 9/9/2005) The flooding results in a massive number of casualties and leaves large portions of southeast Louisiana uninhabitable for more than a year. (Fournier and Bridis 9/9/2005) At the conclusion of the exercise, Ron Castleman, regional director for the Federal Emergency Management Agency, states: “We made great progress this week in our preparedness efforts. Disaster response teams developed action plans in critical areas such as search and rescue, medical care, sheltering, temporary housing, school restoration and debris management. These plans are essential for quick response to a hurricane but will also help in other emergencies.” (Elsner 9/2/2005) As a result of the exercise, officials come to realize how difficult it will be to evacuate the city’s population in the event of a real hurricane. They expect that only a third of the population will be able leave before the storm hits, in part due to the fact that up to 100,000 residents live in households without a car. When asked how many people might die in such a storm, FEMA spokesman David Passey hesitates before stating, “We would see casualties not seen in the United States in the last century.” (Schleifstein 7/20/2004) In December 2004, a 412-page draft report summarizing the exercise will be completed with detailed predictions of what the government should expect in the event that a major hurricane strikes New Orleans.
Predictions - Flood waters would surge over levees, creating “a catastrophic mass casualty/mass evacuation” and leaving drainage pumps crippled for up to six months. “It will take over one year to re-enter areas most heavily impacted,” the report predicts. More than 600,000 houses and 6,000 businesses would be affected, and more than two-thirds of them would be destroyed. Almost a quarter-million children would have no school. “All 40 medical facilities in the impacted area [would be] isolated and useless.” Casualties would be staggering: 61,290 deaths, 187,862 injured, and 196,395 ill. A half million people would be made homeless by the storm. Storm “refugees” would be housed at college campuses, military barracks, hotels, travel trailers, recreational vehicles, private homes, cottages, churches, Boy Scout camps, and cruise ships. (Fournier and Bridis 9/9/2005)
Recommendations - “Federal support must be provided in a timely manner to save lives, prevent human suffering and mitigate severe damage. This may require mobilizing and deploying assets before they are requested via normal (National Response Plan) protocols.” (Fournier and Bridis 9/9/2005)
Top officials briefed - Ivor van Heerden, the Louisiana State University hurricane researcher who ran the exercise, reports that a “White House staffer was briefed on the exercise,” and thus, “there is now a far greater awareness in the federal government about the consequences of storm surges.” (Louisiana State University 2005) After the Hurricane Katrina Disaster, van Heerden will recall in an interview with MSNBC that the federal government didn’t take the exercise seriously. “Those FEMA officials wouldn’t listen to me. Those Corps of Engineers people giggled in the back of the room when we tried to present information.” When Heerden recommended that tent cities be prepared for displaced residents, “their response… was: ‘Americans don’t live in tents’ and that was about it.” (Myers 9/2/2005)
Follow-up - Another exercise is scheduled the following year, but it’s cancelled when its funding is cut (see 2005).

The Department of Homeland Security issues a task order for Innovative Emergency Management, Inc. (IEM) to “complete the development of the SE Louisiana Catastrophic Hurricane plan.” IEM is to receive $199,969 for the work. (US Congress 9/9/2005)


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